Food was bed it was Hindu meat and I am vegetarian called earlier to changed to vegetarian food but only changed whole going back to india and coming back give me Hindi food and it was meat so can’t eat, asked crew to give me some fruit or vegetarian food but no one came to help me out brought sand food again Hindu meal and I told her I am vegetarian stayed hungry since I don’t like only bread either with out subji. Also charged me extra at the airport I can’t take a Bavk pack with out lap top and charged ne for that almost $100, that’s not right. Please give me refund my $100. Thanks
Food was cater to one nationality staff did what they could but could not help family with controlling there kids dreaming on flight was the worst time on Emirates flight in 15 years dont know if will fly again with this airlines
Emirates airlines does not inform there passengers of the required documents even at there counter in the start of the trip tell they don’t allow you to take your flight to the final destination. After that they say it’s not there Problem and you have to sort it out. Emirates is one of the worst airlines you can travel with.
יתרונות: "Good entertainment options"
חסרונות: "More beverage services"
יתרונות: "Entertainment always the best!!! The spacious seat and quick check in system"
חסרונות: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
יתרונות: "All ok"
חסרונות: "Half an hour delay"
יתרונות: "The time of the plane itself was nice and the ride was quick"
חסרונות: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
יתרונות: "Food was good"
חסרונות: "Flight attendants could have been nicer. Seats were not that comfortable."
חסרונות: "To be cabin in business class"
חסרונות: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
יתרונות: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"
יתרונות: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
חסרונות: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
יתרונות: "Crew was friendly. Comfortable."
יתרונות: "The comfort and smooth boarding procedure"
יתרונות: "nothing out of ordinary"
חסרונות: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"
חסרונות: "Older plane less entertainment options"
חסרונות: "Boarding in Luanda is horrible!!! Service on board not good.. to slow and food not good as well."
חסרונות: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
יתרונות: "Dinner was good, breakfast a bit ordinary"
חסרונות: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
יתרונות: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
חסרונות: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
יתרונות: "The crew was very accommodating , especially important because I was traveling with children"
יתרונות: "Crew were friendly Entertainment was good"
חסרונות: "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."
יתרונות: "Service, atmosphere"
חסרונות: "1st food was same as it was from Karachi to Dubai"
חסרונות: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."
חסרונות: "Food. And also seats. We r silver class and should have been assigned better seats."
יתרונות: "Good food. Lots of movies"
חסרונות: "Crying baby in business. Slow meal service. Car service driver didn't want to pick me up at my address when it was snowing."
יתרונות: "Professional and friendly staff"
יתרונות: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
חסרונות: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
יתרונות: "Emirates is a great airline. Planes very comfortable."
חסרונות: "Our trip coincided with Eid. It's probably as busy a travel period as Thanksgiving. There were maybe 40 or 50 small kids on the plane, with concomitant noise, mess, and confusion. Everyone was packed in. Boarding felt chaotic. Staff did their best. Food was not as good as on some Emirates flights I've been on. However, it was over quickly. No harm done. Flying can be delightful. Or not. And Emirates seems to handle those days when "not" pretty well."
יתרונות: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
חסרונות: "Boarding was too Long with to much security measures"
יתרונות: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
חסרונות: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."
יתרונות: "I appreciated the attention to detail along with the entertainment. The Salmon was great along with the refreshments."
חסרונות: "Not getting corner seats"
יתרונות: "Everyone was very plesant. The flight dinner was tasty."
חסרונות: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."
יתרונות: "I felt that the crew kind of forgot about us; there were lots of trolleys going by with drinks but each presumed that we had been served. I also felt that the crew in this section weren't friendly. I know it was an extremely busy flight but there wasn't much eye contact with the some of the crew, I felt that the stewards (men) were the least friendly."
חסרונות: "The food was bland and boring but i do like having real knives and forks. The white wine choice wasnt good. The crew didn't seem that familiar with the types on offer, ie savignon blanc, chardonnay etc. They just handed you the wine and hoped it would be ok. I felt for such a long flight the crew could have announced that if anyone would like extra snax or drinks then feel free to call a member of the crew or even go to the kitchen and ask. Wifi was offered on the flight but it wasn't explained how to use it so I didn't have this facility as I couldn't connect! Once we asked it was explained but I still wasn't able to connect. Would be helpful if this could be explained / announced to the passengers."
חסרונות: "I got food poisoning on this flight. Cramped in the middle seat for 14 hours while throwing up was not pleasant."
יתרונות: "The comfort of flight and the service ."
יתרונות: "Excellent service"
יתרונות: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
חסרונות: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
יתרונות: "Very few passengers on the plane allowing to use more space than normal"
חסרונות: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
חסרונות: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
חסרונות: "Could not get comfortable and (while it doesn't reflect on the airline) all the screaming children I could have done without"
יתרונות: "I didnt mych like anything of this transit sector from colombo to maldives."
חסרונות: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
יתרונות: "The Crew were wonderful and tried in every way to make us comfortable."
חסרונות: "The service that Emirates provided."
יתרונות: "Treated superbly!"
חסרונות: "Absolutely nothing."
חסרונות: "Food was not given properly, no snacks was there which I get in between breakfast and meal every time I fly from Dubai to Boston or the reverse. No kit was given which includes brush, paste, eye covering band. Last time I travelled from Boston to Dubai the food was completely frozen and now this!"
יתרונות: "the crew was respectful"
חסרונות: "the seats could be more comfortable"
יתרונות: "Comfortable seats. On time departure Good service Friendly crew"
יתרונות: "Comfortable seats. On time departure Good service Friendly crew"
יתרונות: "I liked the food and the price of my tivket"
חסרונות: "Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again."
יתרונות: "Everything else, exept food"
חסרונות: "i want to change ticket date no body reply"
יתרונות: "The flight was on time good food good staff"
חסרונות: "I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS"
יתרונות: "Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable."
חסרונות: "There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members."
יתרונות: "The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience."
חסרונות: "To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement."
יתרונות: "That I was moved to emergency exit"
חסרונות: "That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own."
יתרונות: "Food, customer service, on time"
יתרונות: "Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best."
יתרונות: "The cost and straight through flight is great"
חסרונות: "The movie selection is very limited and there are no pillows."
יתרונות: "I slept the entire way back"
חסרונות: "Small movie selection overall for English speakers. Only around 20 movies available with various genres"
יתרונות: "New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc."
יתרונות: "From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!"
חסרונות: "I did not like I loved the entire experience."
יתרונות: "Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal"
יתרונות: "The flight was werry nice"
חסרונות: "The boarding was a little unconftible"
יתרונות: "There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you"
יתרונות: "Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle."
יתרונות: "The flight back was relatively smooth."
חסרונות: "The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment."
יתרונות: "They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative."
חסרונות: "No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you"
יתרונות: "Not much"
חסרונות: "$30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!"
יתרונות: "The food is pretty good"
חסרונות: "The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes"
יתרונות: "Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger."
חסרונות: "No personal entertainment."
יתרונות: "정확한 출발시간. 저렴한 가격."
חסרונות: "보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨."
יתרונות: "every thing was good"
יתרונות: "Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted."
יתרונות: "New plain. Good space. Good crew. Good price"
חסרונות: "Entertainment. Not so good."
יתרונות: "Very friendly staff, very attentive. Comfortable flight and plenty of food and drinks offered."
חסרונות: "Wifi connection was bad."
יתרונות: "JFK to tel Aviv, no delays whatsoever, beautiful planes, great kosher meal. All in all a great experience (if a bit out of the way to stop in Baku)"
יתרונות: "Good selection of films. Plane seemed relatively new. Ok kosher meal. Crew was helpful, responsive & friendly."
חסרונות: "Airports. TLV: Ticket issues at airport and counter person told us which gate to go to. Overhead departure board listed a gate at the far end of a different concourse. 3 minutes after boarding was suppressed to start, after waiting at gate over an hour, with no personnel manning the gate yet and no plane visible, I took the long walk to the gate listed on the board and discovered about half the passengers had been directed there. Where there was a plane. 5 minutes later gate change was announced. In Baku had to go thru security 3 times to transfer."
יתרונות: "Great value, rather painless for the cheap price I paid."
חסרונות: "The long queues once I was in Azerbaijan, ridiculous!"
יתרונות: "They served three meals."
חסרונות: "On both way from NYC to Baku and back the entertainment xonsole didn't work for me. Many movie titlea and music choices ment nothing to me."
יתרונות: "The crew was very polite and the ticket cheap for my last minute purchase."
חסרונות: "The landing really scared me. The pilot needs more training or the plane needs a check. The wheels landed in a very uneven manner and after the wheels all touched the plane swirved. The food was bad, even for airplane food. The transfer area in Baku to the next flight had no lines and people were cutting with little order."
יתרונות: "Everything was awesome. My kosher meal was poor but otherwise everything was great"
יתרונות: "Kind staff, kind passengers, on time flights and safe flight surely."
חסרונות: "There was no vegeterian food on the aircraft menu when i asked. They should have had veggie food on the aircraft.:("
יתרונות: "The price"
חסרונות: "Entertainment is limited to Russian and 'national' movies/films!! Food is less than satisfying."
יתרונות: "Great flight and staff"
יתרונות: "Older plane, served food on a 3 hour plane ride."
חסרונות: "No entertainment system on the short flight."
חסרונות: "Service in general"
יתרונות: "Beautiful new craft."
חסרונות: "Website is dire and does not permit online check-in although it advertises that it does. I could not retrieve my reservation even to check flight status despite providing the airline-generated PNR and the US 800 number is malfunctioning thus engendering a very stressful pre-flfight experience. The real problem had to do with two extremely intoxicated and unruly passengers who shouted, threatened and finally came to blows and bloodshed over the course of more than four hours. The crew members were wholly unprepared to deal with such a crisis and failed to restrain these men even when the situation escalated to the point where i and other passengers felt we were in a possible endangerment situation. While I would not have advocated for an unscheduled landing, I certainly feel these passengers could have been isolated and cuffed so as not to menace the best of us. It was a potentially terrifying situation in which the flight attendants utterly failed in their duty."
יתרונות: "I would fly this airline again, anytime! friendly staff, comfortable flight very empty"
חסרונות: "entertainment: old movies and then a computerfailure food mediocre"
יתרונות: "Flight was canceled, after 12 hours I received rescheduled ticket."
I was seated near a big gentleman and being a big guy it was quite uncomfortable during the entire trip. The service was excellent by the crew
יתרונות: "All was Good, no special negatives."
חסרונות: "Not worth my time to comment."
יתרונות: "the crew were so nice"
חסרונות: "not enough room between seats"
חסרונות: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
יתרונות: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
חסרונות: "Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays."
יתרונות: "Everything aside from the food and cabin atmosphere."
חסרונות: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
יתרונות: "The crew was good"
חסרונות: "Place for the legs and better food"
יתרונות: "The crew were very friendly."
יתרונות: "האוכל והשירות מצוינים והטייסים מצוינים"
חסרונות: "מקום ישיבה צפוף מידי"
יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
חסרונות: "That it wasn’t a flight to denver"
יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"
חסרונות: "I felt like a sardine."
יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"
יתרונות: "Problem free."
חסרונות: "It was a great flight."
חסרונות: "Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food."
יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"
יתרונות: "Crew was nice."
חסרונות: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."
יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
חסרונות: "Ok, old plane."
יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"
יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"
יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
חסרונות: "Don't like to wait for no one 30 min inside airplane"
יתרונות: "Everything was great :) food is good, crew is perfect"
יתרונות: "entertainment was fine"
חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
יתרונות: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."
חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"
יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."
יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
יתרונות: "Loved the cute attendant we had on flight :)"
חסרונות: "Old TV screen and remote"
יתרונות: "Flight was good and comfortable"
יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."
חסרונות: "Even one member of the crew was not very nice with my young daughters."
יתרונות: "Everthing went as planned. Left on time. Cannot complain."
יתרונות: "Friendly flight attendants. Great food"
יתרונות: "The seats The crew"
חסרונות: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
יתרונות: "Great food and drink options."
חסרונות: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
חסרונות: "Aircraft old"
We booked business and they offered nothing during the 1 hour flight
חסרונות: "Sick (flue/high temperature) person was allowed to board the plane. Don't allow sick people on a plane during coronavirus epidemic."
יתרונות: "Boarding seemed like a long time"
יתרונות: "Super nice"
חסרונות: "To give tooth brush and tooth paste for long flight."
יתרונות: "Yes they was super nice."
חסרונות: "To give tooth brush and tooth paste for the long flight."
יתרונות: "Ok flight, but not happy how customers are being treated in flight."
חסרונות: "No online check in facility via app or web Boarding passes for connecting flight weren't provided at origin. BOM-TAS Nobody attends to the host/ess call button, had to go and get water twice for my coughing wife. TAS-LHR Impolite ground crew in Tashkent. We were provided different seats in different locations for a family of 3 members. Ground crew does don't care attitude."
יתרונות: "I must have chosen business class ($43?) and it was very comfortable. Very short flight but still served a snack."
חסרונות: "Left about an hour late and took a VERY long time to get luggage after arrival."
יתרונות: "Food was good"
חסרונות: "Very hot."
יתרונות: "Safe flight clean airplane"
חסרונות: "Intertaimnet none of the tv in my row was working:-( no movie game or music for 12 hours of flight"
יתרונות: "Friendly crew."
חסרונות: "Planes old, and even business class seats are not very comfortable."
יתרונות: "Had a very comfortable flight - an overall pleasant experience! However, the food made me bloated :("
חסרונות: "Flight was shaky. Did not feel safe."
יתרונות: "The crew was amazing and super polite!!!"
חסרונות: "The smell on the plane from some passengers ..."
יתרונות: "I am satisfied with my flight to Riga, especially with reservation and booking and smooth flight."
חסרונות: "Lots of noise at the plane."
יתרונות: "Caring about passengers"
יתרונות: "Non-stop flight, new plane, on time, free checked bag (50 lbs), very thorough security, inexpensive. Lots of legroom and seats recline farther than most coach seats."
חסרונות: "It's kind of like flying the subway. No shades on the windows, very little if any A/C (people were fanning themselves over the Atlantic), lights stayed on for the entire flight, comically surly flight attendants (I gave my water to an old lady bc they wouldn't help her). Took an hour to board bc of security. Didn't recognize a single film, 4 music stations. Cheap and efficient, though."
יתרונות: "Food Service Flight in general"
חסרונות: "Huge and slow boarding line"
יתרונות: "Find the best prices on Tashkent flights."
יתרונות: "They finally have 767 with at seat screens - Riga to JFK - but most movies Russian or Uzbek with extremely poor "English" spoken oven the dialog, not subtitles which would be more enjoyable. Would also be nice to have beer for purchase."
יתרונות: "It was quite pleasant to fly with HY to Bangkok. The service was excellent."
חסרונות: "Due to extra security it took longer to get into boarding area."
יתרונות: "Easy flight on time, overall professional team"
חסרונות: "No good Entertainment and crew doesn't speak good English."
יתרונות: "Easy flight on time, overall professional team"
חסרונות: "No good Entertainment and crew doesn't speak good English."
יתרונות: "Pleasant non-stop JFK to Riga. Only complaint is no "at seat" screens."
יתרונות: "Great service"
יתרונות: "Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something."
חסרונות: "Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable."
יתרונות: "Good leg room and nice recline for economy. Good and service very nice."
חסרונות: "Everything was well done and organized."
יתרונות: "Everything was on time and the food and service was good."
חסרונות: "It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!"
יתרונות: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."
חסרונות: "not much choices in the movie selection"
יתרונות: "The seats are fairly comfortable, and the service was great."
חסרונות: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
חסרונות: "Food. The blankets and pillows were dirty and smelly. Seats are old."
יתרונות: "I liked that the tray table in Economy had a mobile phone holder"
חסרונות: "The seats were the smallest and thinnest I think I have ever sat in."
חסרונות: "They did not provide water very frequently in flight. Food was satisfactory."
יתרונות: "Friendly and efficient staff."
חסרונות: "Delay flight, slow"
יתרונות: "Was good but the food was bad"
יתרונות: "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
חסרונות: "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."
יתרונות: "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
חסרונות: "The aircraft from was showing some wear."
יתרונות: "Arrival in time"
חסרונות: "Everything was good"
יתרונות: "There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies."
חסרונות: "Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm."
יתרונות: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
חסרונות: "Food was mediocre in flavour and variety."
יתרונות: "Everything was great !"
חסרונות: "Food was average"
יתרונות: "Boarding was smooth, attendants were great, entertainment had lots of options"
חסרונות: "They only had this tasteless shrimp slop leftover by the time they got to me for dinner. I didn't eat it and asked for a snack after and was refused. Other than being hungry it was great. The next meal was fine also."
חסרונות: "Kosher meal served lukewarm"
יתרונות: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."
יתרונות: "Comfy seats and the entertainment for economy class were the best perks and price as well. Flight was also on time."
חסרונות: "The food was just awful. 2 meals were provided and both were chicken or beef with junky dessert. Bring your own food."
יתרונות: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
יתרונות: "Clean plane"
חסרונות: "Seat won't recline"
חסרונות: "Delayed departure Last minute gate change Very very late baggage arrival"
חסרונות: "Row seat is tight"
יתרונות: "Got me from point A to point B"
חסרונות: "No leg room for such a long flight. My knees were touching seat back of passenger in front of me without the seat leaning back. Attendants not readily available"
יתרונות: "watching movies and tv is excellent. Crew provides excellent service. The most comfortable seats."
חסרונות: "bathrooms were dirty"
יתרונות: "I like the service and the foods are so delicious."
חסרונות: "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."
חסרונות: "Everything was good except for the meal part. I was seated at the last and by the time I had my turn to choose from the menu, I was left with just one choice because all the passengers ahead of me got to choose first. Would be great if Cathay would accommodate extra meals on their flights."
יתרונות: "Great food, free, and also free snacks, lovely staff, extra pillows and blankets provided. Roomy, loved it, plan to use then again !"
חסרונות: "late boarding."
יתרונות: "Cathay Pacific with its new Airbus A350 has amazing business class seats and I have to confess that this business class product by far is now the best one. Service was just perfect and extremely professional, at check-in, upon boarding and on-board. So it was one of the most enjoyable flights I had for a long time. And last to mention, the food was lovely."
חסרונות: "Cathay Business Class passengers departing from Dusseldorf Airport can use the Lufthansa Business Class Lounge in Terminal A. It is one of the poorest lounges I visited in the last years. There was not even a proper selection of food available for lunch leaving me hungry upon boarding."
יתרונות: "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
חסרונות: "The lack of content on the entertainment system, quickly ran out of movies to watch"
יתרונות: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
יתרונות: "I will give 10 out of 10 to Cathay for their excellent service, fast air time, humble crew service and a bonus point for their quality of meals/ food. I am a pure vegetarian & in all my flight the crew made sure that I got the correct food tray & it was not mixed with wrong mean (non veg.) by mistake. Unlike other flight where meal is just an obligation, Cathay made sure that the taste was very nice too. Full points to them. The quality of seats was good & nice leg space as well. Overall the experiance was very pleasant & I highly recommend Cathay Pacific."
יתרונות: "Confort and service"
יתרונות: "Unlimited drink options throughout duration of flight; great selection of moviesmotr"
חסרונות: "Seat layout not very spacious; only 2 full meals offered on a 14 hr flight"
יתרונות: "Service is good."
חסרונות: "Food is too simple."
יתרונות: "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
חסרונות: "Boarding--but I never like the boarding process."
חסרונות: "Really uncomfortable seats"
חסרונות: "Lost bags. Stranded in Sri Lanka in sweatsuit worn on freezing plane. Cathay has no agent in airport to speak with...must communicate through local airport personnel, who have no information, nor authority to help. Cathay wouldn't track down bag or deliver in readonable amount of time, so we had to go back next day at midnight when nxt plane arrived + hope bags were on it. We were shocked as crew was so organized getting us (people) to connecting flight in Hong Kong. Woman met us at gate and personally led us to connection gate. Only a few gates down in same terminal. In case you're curious: not that we expect Michelin star dining, but the food is dismal. Some of the worst airline food ever. It's like pure sodium + tastes very much like the aluminum can it surely came out of."
יתרונות: "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
חסרונות: "No seat assignment until at the airport, so my wife and I had to sit at separate rows, far away from each other for 15 hours. I will never buy from kayak again"