The food could of been better
The checkin staff at Delhi Airport was very rude. Instead of solving the problem they started shouting. Also there was no one to pick helpline of Singapore Airlines. Must avoid Singapore Airlines if you have another options.
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
A to Z on this flight was just great!
חסרונות: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
חסרונות: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
יתרונות: "Amazing services and foods"
חסרונות: "The business class seat was great"
חסרונות: "Nothing comment."
יתרונות: "I like all"
יתרונות: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
חסרונות: "A little more leg room."
יתרונות: "Crew was very courteous, went above and beyond."
חסרונות: "Softer seats and more movies"
יתרונות: "Perfect timing"
יתרונות: "Entertainment system ok"
חסרונות: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
יתרונות: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
חסרונות: "Excellent service"
יתרונות: "everything in suite class"
יתרונות: "Lie-flat seats in business class"
חסרונות: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
יתרונות: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
יתרונות: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
חסרונות: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
חסרונות: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
יתרונות: "The trip was uneventful, with the usual excellent service."
יתרונות: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
חסרונות: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
חסרונות: "Delayed 2 hours behind schedule"
יתרונות: "But I got to take Qatar airline and the service was great"
חסרונות: "Almost missed the flight, havent noticed the passengers in prior"
יתרונות: "The crew on this flight we amazing had a great flight Thank You"
יתרונות: "Not much"
חסרונות: "Not as good as they were once"
יתרונות: "fast crew service friendly staffs. clean toilet"
חסרונות: "everything was good"
יתרונות: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
חסרונות: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
יתרונות: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
יתרונות: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
חסרונות: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
יתרונות: "Boarding was good"
חסרונות: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
יתרונות: "The friendliness of the staff, the food and overall the experience."
חסרונות: "That our bags weren't check in all the way to SEA"
יתרונות: "Great service and very friendly staff."
יתרונות: "The wonderfully kind and friendly air hosts and hostesses"
יתרונות: "Vegeterian breakfast was good thou ."
חסרונות: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
חסרונות: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."
יתרונות: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
יתרונות: "Excellent crew, efficient processes and overall relaxing"
חסרונות: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
יתרונות: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
חסרונות: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
יתרונות: "Crew was very attentive and professional"
חסרונות: "Return flight the movies were the same as three weeks earlier."
יתרונות: "Friendly and approachable"
יתרונות: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
יתרונות: "Great food and plenty of movies. Friendly crew"
חסרונות: "old facilities"
Q Suites much better than standard business class.
The staff uniform was clean and they were so friendly.
Wasnt full so that’s a plus. Staff were outstanding. Patient, curteous, responsive. Masks were enfoced which is great. I’ve travelled with young kids of my own and have had some rough experiences with them but there is ALWAYS some way to pasify a screeming child. Many parents on this flight didnt care at all. I was awoken by a toddler running past me, bumping into my elbow, screaming “tee non, tee non, tee non”. On these transcontinental flights, parents with little children should be given a special section, and parents need to be more reponsive to the issues causing their little ones to scream and cry nonstop for 16.5 hrs. Its not the kids’ fault. Also, why cant airlines get rid of static charged fleece throws? All that said, Qatar remains one of the better international carriers out there.
יתרונות: "GOOD FLIGHT"
יתרונות: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
חסרונות: "My flight got canceled but nobody responded from flyus.com"
יתרונות: "Very helpful and kind crew. On time boarding and departure."
חסרונות: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
יתרונות: "Staff were accommodating and considerate, great flight!"
יתרונות: "Seat comfortable"
יתרונות: "Crew was great. TV Entertainment system was excellent."
יתרונות: "Seat was comfortable and entertainment selection was good."
חסרונות: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
יתרונות: "Departed on time. Courteous staff."
חסרונות: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."
יתרונות: "I like that they deliver me safe and sound to Vietnam"
חסרונות: "I would prefer no interruptions while I am watching my movie"
יתרונות: "Everything was just average to poor."
חסרונות: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
יתרונות: "Nice new plane. Good seats. Good seat space between you and person in front of you."
יתרונות: "Great crew and front desk"
יתרונות: "i like the service of qa. its amazing."
חסרונות: "none at all"
יתרונות: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
חסרונות: "The food. Hire a chef that knows how to make the food palatable."
חסרונות: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
יתרונות: "They are the best"
חסרונות: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
יתרונות: "Nothing much except for Hamad Airport ."
חסרונות: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
יתרונות: "business cabin nearly empty. comfortable seats"
חסרונות: "Expensive WiFi"
יתרונות: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
חסרונות: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."
יתרונות: "They do their job well"
חסרונות: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
יתרונות: "The crew were nice and cautious"
יתרונות: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
יתרונות: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
חסרונות: "The seats were very tight and the food was okay, but the staff was great."
חסרונות: "They cancelled my trip"
חסרונות: "The planes weren't as comfortable as others I've been on like the double deckers of Emirates. Their economy class was NOTHING special. Everyone talks about how superior Qatar is, but I found nothing special about it...the seats, the food, the entertainment were all basic and nothing fancy. The crew, while very sweet, seemed inexperienced and green to me..but they were lovely and that's all that ultimately matters."
יתרונות: "Boarding was orderly and tinely. Seats were confortable."
חסרונות: "No internet on-board and terrible food."
יתרונות: "Smoothe landing"
חסרונות: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
יתרונות: "Quality of foods and service"
יתרונות: "Timely response on the phone."
חסרונות: "Timely response on the phone."
יתרונות: "Very friendly online travel booking portal. I like it"
יתרונות: "Flight attendants were very efficient and really took care of us."
חסרונות: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
יתרונות: "Staff were friendly, food was good, and the plane was nice."
חסרונות: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
יתרונות: "It was not a full flight. It was ok."
חסרונות: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
יתרונות: "Good spacing. comfy seats."
חסרונות: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"
יתרונות: "The crew was professional and friendly. The flight was on time."
חסרונות: "The plane was not as clean as the one from Doha to New York. The first movie that was played was inappropriate for children under 16 years old."
יתרונות: "Comfortable wide seats, good service"
חסרונות: "The customer service of your company is the worst."
יתרונות: "everything was great. huge seats, large legroom."
יתרונות: "Again, the flight attendants were so sweet and nice and hospitable."
חסרונות: "The sitting quarters were so cramped. Maybe next time I'll save an additional $500 to go up a class but it was so smashed. It did not leave room for me to use the desk to eat or use my laptop."
יתרונות: "Great flights. lots of room in economy."
חסרונות: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"
Rued and unhelpful airport staff when asking for directions. Food is really bad.
Food was bed it was Hindu meat and I am vegetarian called earlier to changed to vegetarian food but only changed whole going back to india and coming back give me Hindi food and it was meat so can’t eat, asked crew to give me some fruit or vegetarian food but no one came to help me out brought sand food again Hindu meal and I told her I am vegetarian stayed hungry since I don’t like only bread either with out subji. Also charged me extra at the airport I can’t take a Bavk pack with out lap top and charged ne for that almost $100, that’s not right. Please give me refund my $100. Thanks
יתרונות: "Good entertainment options"
חסרונות: "More beverage services"
יתרונות: "Entertainment always the best!!! The spacious seat and quick check in system"
חסרונות: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
יתרונות: "All ok"
חסרונות: "Half an hour delay"
יתרונות: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
חסרונות: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."
יתרונות: "The time of the plane itself was nice and the ride was quick"
חסרונות: "The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane"
יתרונות: "Food was good"
חסרונות: "Flight attendants could have been nicer. Seats were not that comfortable."
חסרונות: "To be cabin in business class"
חסרונות: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
יתרונות: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"
יתרונות: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
חסרונות: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
יתרונות: "Crew was friendly. Comfortable."
יתרונות: "The comfort and smooth boarding procedure"
יתרונות: "The size of seats , the food and the service"
חסרונות: "The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume"
יתרונות: "nothing out of ordinary"
חסרונות: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"
חסרונות: "Older plane less entertainment options"
חסרונות: "Boarding in Luanda is horrible!!! Service on board not good.. to slow and food not good as well."
חסרונות: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."
יתרונות: "Dinner was good, breakfast a bit ordinary"
חסרונות: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"
יתרונות: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
חסרונות: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."
יתרונות: "as usual the ICE system keeps you entertained"
חסרונות: "we were greeted by a swarm of mosquitoes and then the flight attendants sprayed bug spray multiple times which was terrible given it is an enclosed space. The mosquitoes never went away so the only reprieve was when we finally exited the plane. Awful."
יתרונות: "The crew was very accommodating , especially important because I was traveling with children"
יתרונות: "Crew were friendly Entertainment was good"
חסרונות: "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."
יתרונות: "Service, atmosphere"
חסרונות: "1st food was same as it was from Karachi to Dubai"
יתרונות: "I didn’t die in a plane crash"
חסרונות: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."
חסרונות: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."
חסרונות: "Food. And also seats. We r silver class and should have been assigned better seats."
יתרונות: "Professional and friendly staff"
יתרונות: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
חסרונות: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"
יתרונות: "Emirates is a great airline. Planes very comfortable."
חסרונות: "Our trip coincided with Eid. It's probably as busy a travel period as Thanksgiving. There were maybe 40 or 50 small kids on the plane, with concomitant noise, mess, and confusion. Everyone was packed in. Boarding felt chaotic. Staff did their best. Food was not as good as on some Emirates flights I've been on. However, it was over quickly. No harm done. Flying can be delightful. Or not. And Emirates seems to handle those days when "not" pretty well."
יתרונות: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
חסרונות: "Boarding was too Long with to much security measures"
יתרונות: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
חסרונות: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."
יתרונות: "I appreciated the attention to detail along with the entertainment. The Salmon was great along with the refreshments."
חסרונות: "Not getting corner seats"
יתרונות: "Everyone was very plesant. The flight dinner was tasty."
יתרונות: "I felt that the crew kind of forgot about us; there were lots of trolleys going by with drinks but each presumed that we had been served. I also felt that the crew in this section weren't friendly. I know it was an extremely busy flight but there wasn't much eye contact with the some of the crew, I felt that the stewards (men) were the least friendly."
חסרונות: "The food was bland and boring but i do like having real knives and forks. The white wine choice wasnt good. The crew didn't seem that familiar with the types on offer, ie savignon blanc, chardonnay etc. They just handed you the wine and hoped it would be ok. I felt for such a long flight the crew could have announced that if anyone would like extra snax or drinks then feel free to call a member of the crew or even go to the kitchen and ask. Wifi was offered on the flight but it wasn't explained how to use it so I didn't have this facility as I couldn't connect! Once we asked it was explained but I still wasn't able to connect. Would be helpful if this could be explained / announced to the passengers."
יתרונות: "Really comfortable plane, and the service and food were exceptional!"
יתרונות: "Liked the entertainment."
חסרונות: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. No snacks available in the kitchen between meals on the long 14 hours flight segment."
יתרונות: "The comfort of flight and the service ."
יתרונות: "Excellent service"
יתרונות: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
חסרונות: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
יתרונות: "Very few passengers on the plane allowing to use more space than normal"
חסרונות: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"
חסרונות: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
יתרונות: "I didnt mych like anything of this transit sector from colombo to maldives."
חסרונות: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."
חסרונות: "The service that Emirates provided."
יתרונות: "Treated superbly!"
חסרונות: "Absolutely nothing."
יתרונות: "Nice crew , good and good"
חסרונות: "If someday ... someday....I can afford First Class . That’s will be Nice for a long flight ."
יתרונות: "The flight was good"
חסרונות: "Everything was great"
חסרונות: "Arriving on time"
יתרונות: "Good flat business class seat allows for actual sleep!"
חסרונות: "Seat padding good for a seat, but too firm as a bed"
יתרונות: "The seats are fairly comfortable, and the service was great."
חסרונות: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
חסרונות: "Delay without infromation"
חסרונות: "Airplane was extremely hot, service was poor"
יתרונות: "The staff at Cathay Pacific were awesome."
יתרונות: "Reasonable leg room in the economy"
חסרונות: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
יתרונות: "Actual plane was in good condition and as comfortable as a plane can be. Very good selection of in flight entertainment."
חסרונות: "Flight attendants were rude and made you feel that you were bothering them. Beverage offered twice in 15 1/2 hours. Beverages when available if you want to ask the flight attendant, but again, they were definitely put out when you asked them. Caroline wasn’t kept clean throughout the 15 1/2 hours- i’m accustomed to light attendance walking through the isles periodically to get customers garbage regular league so that it doesn’t build up."
יתרונות: "Was good but the food was bad"
יתרונות: "Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done."
חסרונות: "On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag."
יתרונות: "Everything was good."
חסרונות: "Flight delayed 13 hours"
יתרונות: "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
חסרונות: "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
יתרונות: "Flight was not delayed"
חסרונות: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
חסרונות: "The plane couldn’t take off on time. Delayed arrival at HK and our connecting flight didn’t want to wait for us."
יתרונות: "Everything was great !"
חסרונות: "Food was average"
יתרונות: "Can't say anything was better or outstanding."
חסרונות: "Attitude of Crew Manager - Ms Jacky. She thought of me STUPID who did not know how to use touch screen of personal TV. My personal TV's touch screen wasn't working so I complaint to stewardess, who asked her manager, Ms Jacky to come, she resent the system which worked and then stopped again. I again complaint but by the time Ms Jacky came the system started working again so she said "I did not know how to use touch feature. I was touching it too hard."
חסרונות: "Kosher meal served lukewarm"
יתרונות: "Hard to make such a long trip comfy in economy"
חסרונות: "Very attentive crew. I didnt go hungry or thirsty. Real friendly."
יתרונות: "very accommodating, I don,t know that hand carry bags changed to smaller size now, they helped me checked it in for free. I travel to the Phillippines every year ,I will fly w/ Cathay Pacific from now on. THANK YOU"
חסרונות: "Bulk head seats. People walked over me all night including staff"
יתרונות: "Good service"
חסרונות: "Older plane"
חסרונות: "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."
יתרונות: "The airplane was nice and clean"
חסרונות: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
יתרונות: "The crew and pilots are always polite and professional."
חסרונות: "We were an hour late out of Chicago giving me only 60 mins to catch my flight to Manila...."
יתרונות: "The overall value is good."
יתרונות: "You get what you paid for. We paid more for similar class than other airlines, and we spent less time waiting in checking line; generous legroom and shoulder room(Airbus350). Seat slides forward while reclines. It is a good thing that seat does not recline too much that it will annoy someone behine. Food was okay but you wouldn't get hungry."
חסרונות: "Need healthy food: less salt, whole wheat bread, more vegi."
יתרונות: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
חסרונות: "It was pretty good for the price"
יתרונות: "Airline staff were all helpful and pleasant."
חסרונות: "No complaints"
יתרונות: "Excellent service, lucked out into a flight that wasn't full for once and was able to sleep."
חסרונות: "Food could have been better. Pasty potatoes and soft vegetables. Ice cream though :)"
חסרונות: "General boarding was first come, first served vs by zone or seats."
יתרונות: "I made it home"
חסרונות: "Next time I book a flight to make sure I pick a seat of my choosing or pay for a seat.. the seat that I was in was absolutely horrible"
יתרונות: "The movie"
חסרונות: "More than 1 hr delay. I had ordered kosher food. They came to show it but it never appeared later. I complained and they broight it: the starter was frozen solid. Eventually i had a fish plate. Not too bad..."
יתרונות: "Everything was on time, with no hitches or major inconveniences."
חסרונות: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."
יתרונות: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
יתרונות: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"
יתרונות: "Confort and service"
יתרונות: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
חסרונות: "None experienced"
יתרונות: "Food was better than average Seats were not too cramped."
חסרונות: "Seats are harder than I like for a long flight. Cathay screwed up my departure date and had to spend hundreds on top of normal change fee to get home on the day I was supposed to."
יתרונות: "It was a packed flight and I had the window seat, but I remained seated the entire time.. The selection of entertainment was awesome.."
חסרונות: "the long flight.."
יתרונות: "Staff were always helpful and courteous. Seat in executive economy was comfortable. Food was good. Overall a pleasant experience."
חסרונות: "A bumpy ride but couldn't be helped."
יתרונות: "Everything went very well with the very good service of Cathy Pacific."
חסרונות: "Maybe a map of document control areas."
יתרונות: "The service and food was excellent!"
חסרונות: "The seat would not lean back d/t the person sitting behind me"
יתרונות: "this flight same as my long fight great !!!"
חסרונות: "Dido on this flight too ! Nothing to complain about !!"
יתרונות: "Kind, patient, welcoming crew that was efficient and helpful"
יתרונות: "Staff was very nice and accommodating. I have no real complaints, it was a really comfortable flight."
חסרונות: "The food wasn't very good, but I didn't make the trip for the airline food. The flight was great otherwise."
יתרונות: "The crew seemed genuinely nice and helpful"
יתרונות: "All was Good, no special negatives."
חסרונות: "Not worth my time to comment."
יתרונות: "the crew were so nice"
חסרונות: "not enough room between seats"
יתרונות: "Great service in 1st class"
חסרונות: "All good"
יתרונות: "The crew was so friendly"
חסרונות: "Everything is so smooth in my flight!"
חסרונות: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
יתרונות: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
יתרונות: "Everything aside from the food and cabin atmosphere."
חסרונות: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
יתרונות: "The crew was good"
חסרונות: "Place for the legs and better food"
יתרונות: "The crew were very friendly."
יתרונות: "האוכל והשירות מצוינים והטייסים מצוינים"
חסרונות: "מקום ישיבה צפוף מידי"
יתרונות: "Reliable, modern cabin, nice crew"
חסרונות: "Some more music choices would be nice"
יתרונות: "Service and Aircraft B777"
יתרונות: "All good, just perfect and friendly crew. Great aircraft (B777)"
יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
חסרונות: "That it wasn’t a flight to denver"
יתרונות: "Nice Aircraft, nice crew"
יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"
יתרונות: "food was great in economy"
חסרונות: "the 7 hour transit time"
חסרונות: "I felt like a sardine."
יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"
יתרונות: "Problem free."
חסרונות: "It was a great flight."
יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"
יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
חסרונות: "Ok, old plane."
יתרונות: "Fully reliable"
יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"
יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"
יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
חסרונות: "Don't like to wait for no one 30 min inside airplane"
יתרונות: "punctual and friendly enough staff."
חסרונות: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"
יתרונות: "Everything was great :) food is good, crew is perfect"
יתרונות: "entertainment was fine"
חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"
יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."
יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
יתרונות: "Flight was good and comfortable"
יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."
יתרונות: "Everthing went as planned. Left on time. Cannot complain."
יתרונות: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
חסרונות: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"
יתרונות: "Friendly flight attendants. Great food"