יתרונות: "Good pilot."
חסרונות: "Boarding could have been handled a bit better. We were told our suitcases could not be carried on as they were too big, but we saw other passengers with luggage just as big but they got to carry it on. They didn't charge us for checking the bag which made the issue less irritating."
יתרונות: "The seats very tightly spaced and did not reclnine"
חסרונות: "The flights war 2 hours late and the boarding was totally disorganized."
יתרונות: "crew was great and flight was on time"
חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well."
יתרונות: "Flight crew and personnel at check in were excellent and professional."
חסרונות: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"
יתרונות: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."
יתרונות: "The space for the legs"
יתרונות: "Hi, i was surprised that i had to ask an extra money for my suitcase, because when I ordered the flights nothing was written about extra payment!"
יתרונות: "A like everything of barcelona"
חסרונות: "Flight was late two hours..."
חסרונות: "Had to double pay for baggage. Total scam"
חסרונות: "I booked for baggage through kayak and had to pay again. What a scam"
יתרונות: "Every thing was fast,easy & kindly I didn’t eat-can’t say my opinion"
חסרונות: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
יתרונות: "Very good company Nice staff"
יתרונות: "Great service. Friendly staff"
חסרונות: "Everything was great"
יתרונות: "Good planes. Kosher food was awful. No entertainment."
יתרונות: "There was food even for low cost travel. Very good plane"
יתרונות: "The staff was polite."
חסרונות: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."
יתרונות: "No complaints!!"
יתרונות: "Everything was perfect, the flight late a little but it was ok with the connection...."
חסרונות: "1. I could not get answer from Aegean airlines if the serve food on the board. They said nothing about it when I booked the flight. 2. It was clear for me that I can give 1 piece of luggage, 23 Kg , for free. I was surprised at the check in that I have to pay for it $54 !!!! Why you don't say it when I booked the flight?????"
חסרונות: "not enough leg room"
יתרונות: "While we have some ratings of 1, 2, and 3; over all we gave Aegean a 5 because of the excellent accommodations they made for my wife who is handicapped. They went out of their way to make sure she got wheelchair assistance, and lift assistance up to the airplane.."
חסרונות: "No entertainment and the food, although free, was basic doughy bites of something I couldn't recognize."
יתרונות: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
חסרונות: "Too much of uncontrolled loud talk between passengers above 25 - 30 yrs old on either side of aisle at night 10 - 12 PM without even thinking that other passengers are around. Flight attendants could have been courteous by asking them to keep the noise low. My baggage did not arrive for 4 days in Cairo and no one was responding to calls and even went to airport twice . offices were closed during day time . Last day before leaving with the help of a travel agent I was lucky to get my luggage. There was almost a brawl at airport as people were unhappy because their baggage did not come from tel aviv to cairo. Very poor handling of delayed baggage. Not even a call from the airline. Not sure if it was offloaded in Tel Aviv or Athens."
יתרונות: "On time and good service"
יתרונות: "The crew was very friendly and I was surprised a 3 hour flight included free breakfast and beverages. Boarding and deboarding was efficient"
חסרונות: "Plane is very cramped (at nearly 6 feet tall my knees and legs were pushed completely against the seat in front of me) and because of my location the crew was constantly reaching over me to access food etc. Poor aircraft design"
יתרונות: "I did not take the flight as I had to cancel my reservation due to a medical problem."
חסרונות: "I'm sure it would have been a lovely flight had I taken it."
חסרונות: "no words to describe how bad it was - the main problem was the operated company at Israel"
יתרונות: "Quick. Clean plane"
חסרונות: "Boarding a bit long but still fine"
יתרונות: "Hfghfnnfdvjjffb ffnmfxjjtfjkyg hhfbjfbkffjj gdhjgg"
חסרונות: "Fjhdjjgjk fhjkrscmloj kgdblohg fjgjj dhlydhkk dhkrhk"
יתרונות: "Fast, clean, gracious."
יתרונות: "Good service"
חסרונות: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."
חסרונות: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."
חסרונות: "My luggage was broken and Aegean was not helpful in resolving the issue."
יתרונות: "fare & connection time"
חסרונות: "Check in opens 2 hours before the flight"
יתרונות: "Very comfortable"
חסרונות: "A short flight so not that important but the seats were a bit narrow and mine being in front of an exit row did not recline"
יתרונות: "The flight was posfond in tel aviv by 45 minutes"
חסרונות: "Waiting area was very crowded. The flight was delayed."
יתרונות: "the food was really good, and somone met us to get us to the next flight"
יתרונות: "Nice and clean aircraft nice service"
יתרונות: "Great crew and comfortable seat"
יתרונות: "Staff ok"
חסרונות: "I HOUR DELAY"
יתרונות: "Nice crew. Flight arrives before planned."
יתרונות: "The crew were very friendly and helpful."
חסרונות: "Flight was three hours late to depart with very little communication made to passengers."
חסרונות: "The landing was very bad"
יתרונות: "It was on time"
חסרונות: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
חסרונות: "1 hour late both ways"
יתרונות: "Hostess Gema was extremely helpful, kind and professional. Outstanding!"
חסרונות: "Delayed departure. Queuing under the rain unnecessarily to board the plane. (letting people boarding in batches would had reduced rain exposure."
יתרונות: "Scheduled to depart at 19.50, left at 01.50 and arrived in Barcelona at 5am."
יתרונות: "Get what you pay for"
חסרונות: "Unfortunately there was a 45 minute delay before take-off"
יתרונות: "On time and very well organized"
חסרונות: "U have to pay for water"
יתרונות: "Straight forward, no hassle flight. Staff (cabin crew) were pleasant and helpful."
חסרונות: "Went straight from boarding to gate closed, and when stated gate was closed there was still a queue s mile long. Flight was delayed, but this was presumably due to French air traffic control strike."
יתרונות: "Everything was good"
חסרונות: "Delayed, limited food menu"
יתרונות: "Short flight"
יתרונות: "Paid for speedy boarding and it got us on the aircraft 2nd"
חסרונות: "No entertainment."
יתרונות: "Their friendly service was great"
חסרונות: "leg room might push me out of their great airline"
חסרונות: "Paid for handsfree but wa t allowed a lap top size bag despite phoning to check and being told it would be okay"
יתרונות: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
יתרונות: "Good flight, was delayed but we still got there on time"
יתרונות: "Nice crew, on-time flight"
יתרונות: "Empty seat next to me. Arrived a few minutes early. Looked like a new plane: was Austrian registered which is new for EZY (thank you Brexit)"
חסרונות: "Boarding process always feels more irritating than it should."
חסרונות: "The take off was delayed too much."
יתרונות: "Excellent. Flight was on Time . Easy to board and no problems! Would fly easy jet again!"
חסרונות: "1h 50 minutes this time"
חסרונות: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
יתרונות: "Fligh attended were so friendly."
חסרונות: "Boarding was a hassle for not only for us " family of 4" but also for a lot of customers. So basically one of the boarding workers went through the line and ask how many luggage do we have. My dad said she already checked once while we were waiting by the gate. Anyway we made the line and basically the 2 nd time that she checked our loggage and I said we r 4 ppl and each one carry on and she said that besides carry on we had 2 back pack which we fit laptops . She checked and left and when we start boarding the said oh wait here you have 2 back pack so we need to pay for each carry on €60. She not only pulled us out of the line but also asked too many customers to go out of the line and fit even their small purse inside carry on. I was so mad cuz she already asked 2 times Before boarding and she didn't say anything. And during boarding she made us to leave the line and got the back packes inside the carry on . We travelled 3 countries in Europe w one back pack and one carry on. This was my first time ever experiencing this . I would never ever take any flight w easy jet again."
יתרונות: "left and landed on time"
יתרונות: "Absolutely nothing!"
חסרונות: "Pathetic website. Charges for everything other airlines provide upfront. Unable to reach their customer service call center or chat room which were always unavailable. I will not fly with their f**ked up service again."
יתרונות: "Fairly cheap flight."
חסרונות: "The baggage fee is very confusing and I paid extra for my luggage returning not knowing that the fee for luggage covered there and back. When I asked for a refund they denied me."
יתרונות: "It was an easy quick trip! No problems. Kind service."
חסרונות: "We had bags to check and had to pay $50 extra per bag. We weren't aware we had to check them prior to checking in for flight. It took forever and we had trouble when having to return to show proof of payment. Not a good experience in Nice."
חסרונות: "Did not see in kayak that no baggage was included and also could not add luggage. Went to the airport with time enoight to do it there annd they charged me €100 for a bag and skis. They say no baggage was included and adding in the airport costs more. When said i did not see the baggage option in kayak they told me i first have to book in kayak, then go to easyjet. Com and modify the booking to add luggage. So easyjet ends up being all but easy. I enden paying 180€ instead €80 for this reson."
יתרונות: "With an obvious broken foot, I was first ignored and rudely spoken to by the gate crew. I wanted info on preloading and was dismissively told to wait for boarding. Finally, when boarding was about to start, a new agent appeared who cheerfully helped me and other disabled passengers. I was able to board early...that's the one good thing."
חסרונות: "My check in experience was horrific! Because of my broken foot I cannot walk long distances and had requested assistance. The agent check-in told me I had arrived too late for assistance and it would not be available to me. I almost started to cry because the gate is so far away. It was with the help and kindness of two strangers in line that I was able to get a chair and be wheeled to the gate. I had arrived one hour and 45 minutes prior to my flight but was told I was too late for assistance. After the check-in agent gave me the information she completely ignored me! I wish I had her name."
יתרונות: "Went from A to B."
חסרונות: "They charge for bags, first flight was overbooked so we almost didn't get on, the people at the gate had no interest in being even somewhat sympathetic. It would be nice if at some point during the check in process or ticket buying process were told that we can only bring one carry on so my girlfriend and I aren't scrambling to fit everything into one bag outside the gate. Also the crew took our coats from us when we had them on our seat because they said they needed to stow them, which makes no sense. I would not and will not recommend easyjet to anyone."
יתרונות: "Everyone was so nice and friendly....lovely!!"
יתרונות: "Flight went well, staff was great, there was a class on a type of field trip that made boarding difficult but other than that everything was fine"
חסרונות: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
חסרונות: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
יתרונות: "Easy app use and automated check-in. Score!"
יתרונות: "The leg space was better than usual"
חסרונות: "I expect water to be provided in any flight, and it was missing"
יתרונות: "Very kind crew"
חסרונות: "No drinking water left after 3 hours flight"
יתרונות: "The best part of the whole experience was arriving at the destination. Good to keep my expectations grounded."
חסרונות: "I was not liking the drive to the airport, the airport, the inside of the airport, Frankie and bennys (bleurgh), the delay, the lack of space, lack of air, lack of seats, lack of information blah blah blah etc The flight was uneventful once it was finally in progress but No mention of compensation vouchers for the 3 hour delay or my free phonecall. Why is it accepted that this service is so normal. Those flights were expensive because we didn't want to fly late evening time. Me and my kids had a horrendous afternoon and evening and night topped off with no sick bags on the plane for the vomiting child that should have been in bed 3 hours earlier. Thanks once again easy jet but a special thanks to Luton airport. Wow and wow"
חסרונות: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
חסרונות: "Extremely late Inadmissible"
יתרונות: "The boarding and the treatment our bags got was efficient and friendly."
חסרונות: "Just like the emails I got suggested, I checked in online pretty early. The seats I got were the absolute worse located right in front of the toilet in the last row. Trying to get any comfort with no option to lower the back of our seat and bearing the noise of people using the potty - that was a bit too much. Needless to say our seats back home are even worse since they are on the parallel row in front of the door to the toilet. If all that isn't enough we wanted to drink some fine whiskey we brought with us from the duty free and the bottle was confiscated by the flight attendant, who claimed that I cannot drink any alcohol that wasn't bought from the plane. In the seat next to me, by the way, was a guy eating sushi he just got before boarding. That felt absurd and unjustified."
יתרונות: "Efficient. On time."
חסרונות: "Water, courtesy of the airline. More space, of course."
חסרונות: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"
חסרונות: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."
יתרונות: "Good but not the delay"
חסרונות: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
יתרונות: "New plane"
חסרונות: "Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care"
יתרונות: "The crew are so helpful and friendly"
חסרונות: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
יתרונות: "Nice, simple. Friendly"
יתרונות: "Good leg room"
חסרונות: "30 minutes late - better than 2 hours with previous Vueling flight..."
חסרונות: "Seats are like deck chairs with no leg room"
יתרונות: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
חסרונות: "Delayed flight that was a connection and nearly missed my next flight"
חסרונות: "The flight was delayed for an hour which made me late for where i needed to be"
יתרונות: "Getting off the plane in Barcelona"
חסרונות: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
חסרונות: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
חסרונות: "Plane late Check in late What a joke first time flying with this joke company"
יתרונות: "Staff and smooth fligfht"
חסרונות: "Really long delay with hardly any information of when takeoff will be"
יתרונות: "we reached our destination alive"
חסרונות: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
יתרונות: "Seats were clean"
חסרונות: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
חסרונות: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
חסרונות: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
יתרונות: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
חסרונות: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
חסרונות: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"
יתרונות: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
חסרונות: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
יתרונות: "Safe flight, good leg room"
חסרונות: "Delayed departure, delayed boarding"
יתרונות: "Crew was nice and welcoming"
חסרונות: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
חסרונות: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."
חסרונות: "Very little legroom"
יתרונות: "Flight on time"
חסרונות: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."
יתרונות: "The staff were nice, and we landed which is always a bonus"
חסרונות: "Almost missed the last aerobus because of the long delays. Long waits with boarding."
יתרונות: "Furious, Vueling is always late!!!"
חסרונות: "Always late,, they don't care!!"
יתרונות: "Staff were fine, lovely to check in online and not have to worry"
חסרונות: "Once onboard we sat for nearly an hour going nowhere"
יתרונות: "The Staff were very attentive and attractive!! Very Comfortable flight and well worth the money! I would only fly with Vueling to Barcelona! Amazing Experiance Thank you everyone"
יתרונות: "Excellent check in . Before time arrival."
יתרונות: "On time"
יתרונות: "New plane, comfortable seat and helpful crew"
חסרונות: "Disembarking in Barcelona very disorganised"
יתרונות: "Comfort and friendliness of crew"
חסרונות: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
יתרונות: "Good flight on time so no complaints"
יתרונות: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
יתרונות: "The music in the background was a nice touch to the flight."
חסרונות: "My recline button on the seat was broken and I was sat on the back seat so wouldn’t disturb anybody behind me, the person in front reclined and rightly so for comfort leaving me very little room. Felt a little closed in."
יתרונות: "Friendly, pleasant and helpful staff on board"
חסרונות: "The delayed boarding of the flight due to the delayed arrival of our aircraft into Dublin. The 15 Minutes of silence and not knowing what was going on, or whether we were or weren’t going to eventually be landing in Barcelona or diverted elsewhere, after the aircraft had suddenly climbed very steeply away from Barcelona as we were almost about to land on the first approach to BCN."
חסרונות: "Our luggage did not arrive with the plane, we were not informed of the situation and waited for at least one hour before a passenger was told the luggage was left behind. The luggage did arrive after 90 minutes, still no explanation from the Vueling"
חסרונות: "Very late"
יתרונות: "Nothing good"
חסרונות: "Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again"
יתרונות: "Was given the Exit seat"
חסרונות: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"
חסרונות: "Sits are not comfortable"
יתרונות: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
חסרונות: "Zero service"
חסרונות: "Delay of 35-40 minutes again, as always."
יתרונות: "I didn't take the flight so there was nothing to like"
חסרונות: "I booked the flight at noon. The flight left at 12:30, so the check-in counter was already closed because it was an international flight. I wanted to make a booking for the 29th, not the 27th... bookings shouldn't be made after the counter has already been closed. British Airways said that they didn't charge my credit card but I just checked it and it was definitely charged."
חסרונות: "Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition."
חסרונות: "You take money from my card and you send me confirmation when I go to the counter they said that I don't have any reservation I will complain about that you are the bad company ever"
יתרונות: "Good crew, Lovely flight"
חסרונות: "Slight delay but wasn't a big problem"
חבורה של נצים גרמניים יחס מזלזל ואנטישמי בצורה בלתי סבירה .. לא נוסעת איתם בחיים יותר!!!! וחצי מטוס התלוננו על אותו דבר חברה פח
אין בידור - מה השאלה הזו חבל שלא ניתן להשכיב את המשענת כדי לנוח !
המחיר היה מאוד נוח - הצוות מסביר פנים - הטיסה הייתה נעימה - האוכל שהזמנתי היה בסדר-המרחק בין הכיסאות סביר - חבל שלא ניתן להשכיב את המשענת כדי לנמנם .
היה רצוי שהנחיתה תהיה רכה יותר... הטיסה היתה נעימה
יתרונות: "Terrible crew rude and impolite"
חסרונות: "Direct boarding."
יתרונות: "The crew was efficient in everything it did."
חסרונות: "THe seats are cramped and we spent the entire two hour flight listening to the flight crew trying to sell: alcohol, cigarettes, scratch off tickets, and duty free items. I’m not taking a plane to go shopping, and the fact that we were asked to buy 4 different types of items in 2 hours was excessive."
חסרונות: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."
יתרונות: "Helpful staff especially with disabled access."
חסרונות: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
חסרונות: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
חסרונות: "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"
יתרונות: "Reasonably priced. Check in was quick and easy. Boarding was easy"
חסרונות: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."
יתרונות: "The flight itself was quick and crew members were professional."
חסרונות: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
יתרונות: "We actually made it"
חסרונות: "The 3hr delay with no explanation or any information whilst waiting in the airport."
חסרונות: "We were charged an additional $70 per person to have our boarding passes printed at the airport. After waiting 40 minutes in line to check in, we were made to go to another office to get boarding passes. Even though we arrived 3 hours before the flight, we barely made it. Ryanair tries to put as many obstacles and charges in your way before you fly. You have no recourse as you would miss your flight if you don’t pay the extra charges. During the flight, the whole purpose of the crew is to sell duty free goods. This airline is the worst! I’d pay more to another airline, just to avoid Ryanair."
יתרונות: "I got to my destination"
חסרונות: "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"
חסרונות: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."
יתרונות: "No good things to say about this flight or booking."
חסרונות: "Flight was delayed for more than 4 hours with no prior warning and staff would not explain why. Even tried to charge me 60€ each for not booking in 2 hours early when they knew the flight was delayed. By far the worst flight I have ever taken."
יתרונות: "Nice and cheap."
חסרונות: "The window was in the wrong place so I got a bad neck trying to look out."
חסרונות: "I didn’t know that I had to pay and extra £15 just to get a seat! I thought I already paid enough for my ticket ."
יתרונות: "The staff did the best they could with what they had I think"
חסרונות: "The boarding was chaotic and slow. The flight was delayed. Never a fan of having to pay for even just water (especially after an hour on the tarmac waiting to take off)"
חסרונות: "Boarding was late."
חסרונות: "Being delayed an lied too"
חסרונות: "We boarded after the time it was supposed to take off and once in Barcelona we had to wait about 25 minutes to collect our bags."
יתרונות: "the pilot didn't care about landing, it was the worst landing ever"
חסרונות: "the pilot didn't care about landing, it was the worst landing ever"
חסרונות: "I checked in online. Didn’t realize I had to save a mobile download of the check in. The woman at the front desk yelled at us and told us to get out of line. We pulled it up on our mobile and got back in line. She then told very rudely agreed to help us. My husband thanked her for her kindness and I giggled and walked away (because she wasn’t kind at all). she then began to scream at us from 20 feet away “YOU ARE VERY RUDE AMERICANS!” I’ve never experienced something that odd. Then, the flight was 4 hours late for some unknown reason. I tried to get a wine on the flight and the credit card machine wasn’t working. Instead of doing whatever normal company would do and graciously give us a wine for the terrible service, very late flight and no working way to pay, the flight attendant grabbed the wine back and continued serving other people. The whole day was a disaster. Now it’s 2 am and I have another flight to be up for in 4 hours."
חסרונות: "they where delayed and as a result they made me miss my flight.. to Barcelona i hate this airlines and will never fly with them again"
חסרונות: "Things that went wrong; 1- gate switched at the last minute. 2- the flight departed 30 minutes later. 3. At boarding, as Americans, we were singled out and had to pay €50!! For our carry on. This was the third airline we in our European vacation. No one else was being asked and had bigger bags then we did. I told them that they had to be consistent with everyone that was going by to make sure that they also paid. But they didn't even bother to check People with European passports. We will never ever flight with this airline agin. We don't recommend it. The airplane was old. The seats were torn. And the landing was horrible."
יתרונות: "60 quid return to Barcelona from London. Can't be bad. Comfortable seat and very pleasant cabin crew."
חסרונות: "They called boarding a long time before it actually started. Food available was not so good."
יתרונות: "on time"
חסרונות: "Flying shop"
יתרונות: "Normal simple RyanAir flight, as long as one does not eat food or buy a glass of wine at £8each."
חסרונות: "Priority on-boarding was fine to start with, until the later passengers started bringing on too much hand luggage and long coats stuffed with clothes, and stuff. Cabin Staff just wanted to get away as fast as and gave up preventing these degenerate snowflake freeloaders from stuffing their bits and pieces in several storage cabins along the cabin. Of course these people went to all of the lockers in turn and rifled through them as their stuff was spread across several lockers. Luckily my bag, with it’s many padlocks, was completely locked down, and it survived an attempt to open it. My partner was not so lucky, however. Clearly the cabin staff are under pressure to get moving and keep the passengers happy. But it is obvious to m that these ‘later’ passengers are working a scam to steal from other passengers. RyanAir need to make these argumentative over packers, put their stuff in the hold, without question or get off. Off-boarding was also a joke, the priority boarders at the front of the plane that Paid the most, had to get on a bus to the terminal that was the last to move...so forcing a lengthy queue at passport control, it took over an hour to get into the terminal. As the less exoerienced traveller faffled about with their documents, multiple children, and no queueing system. It was chaos on the Spanish side. RyanAir would avoid the delays by having better trained assertive staff, and a little better administration on the ground to ensure that priority boarders get what they paid for. Otherwise I might as well fly SwissAir, or Lufthansa, which are only a 15% price point away. [after seat booking and other RyanAir add on costs.] Passenger===Disappointed [and literally was robbed in flight.]"
יתרונות: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
חסרונות: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
יתרונות: "great service, no turbulence"
חסרונות: "Not very comfortable seats"
חסרונות: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
יתרונות: "Good leg space."
חסרונות: "Charging processing fee if checking in is not done online before you arrive at the airport."
יתרונות: "departure time"
חסרונות: "no water to drink"
יתרונות: "The Gin and Tonic"
חסרונות: "3hr delay and the worst landing I have ever experienced, Stevie Wonder would have done better."
חסרונות: "Asked to put cabin bag in hold despite having no other hold luggage. Plenty of room for cabin bags right above my head. Even more delayed time"
חסרונות: "3 hour delay! Walked out of barcrlona airport ar 3am!"
יתרונות: "The Price"
חסרונות: "Since the moment of the Check in at the Counter. The attendant was extremely UNPOLITE. Insisting that I must have brought a printed boardng pass. I had to explain several times, that I tried to do it on line and even bought a few more things for my ticket, but I could not get a Ticket to print because the system kept on telling me that as the passport was not european I had to go to a Counter. The attendant was not happy with my answer and kept askng for it. I then told him that as a customer of Ryanair I can not manage your system. And he even replied by saying. Qoute " I have nothing to do with Ryanair. Then at the moment of boarding. Once we were let through BP control, then The crew kept us waiting in different stages All in All around 45 mins, which of course lead to delay in flight. Then on board, the crew was having difficulties with the service even to the point that they could not take our payment with an International Credit Card"
יתרונות: "Not much after having to pay 200 extra euros"
חסרונות: "We had to pay the normal check in fee (50 euros per person), this one was on me, since I didn't pay enough attention, I don't get why it has to be 50 per person though. We also got to pay 100 euros for our luggage (two carry on bags that had no issue in other airlines). To our surprise, the bags didn't fit in the metal cage they use to size baggage. We ended up paying since we had to fly but then when we were boarding we saw other passengers with the same bag size as ours, so this was really upsetting."
יתרונות: "Service costumers disagree"
חסרונות: "The flight was overcrowded, cramped, and loud. The passengers were boisterous with no attempt by the crew to control them for the comfort of other passengers."
יתרונות: "Crew was great, flight was on time and arrived at destination early."
חסרונות: "Environment not clean and sloppery service"
יתרונות: "I liked nothing about the airline, the service was horrible everyone was rude . They changed time and gate with no notice as the entire flight was running around airport looking for flight/ help..."