Best comfortable seat yet
יתרונות: "amazing and the airport is awesome"
יתרונות: "Emirates staff are very professional"
חסרונות: "To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment"
יתרונות: "So so"
חסרונות: "Food is junk."
יתרונות: "It was a less old plane than in my JNB-DXB flight, but still old."
חסרונות: "The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers."
יתרונות: "The crew were attentive and friendly."
יתרונות: "Wish there were more leg room"
חסרונות: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
יתרונות: "Every thing"
יתרונות: "Ladies worked hard"
חסרונות: "I now understand how the chicken and live stock must feel in their cages and stalls. Perhaps the CEO and management staff must be made to take the same flights in the same conditions in so called Economy class. So much greed! Hoping for the day, Air travel becomes obsolete."
יתרונות: "For other people it seemed to work."
חסרונות: "Beverage service was minimal even after requests"
יתרונות: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
חסרונות: "Screaming kids for whole 14 hours!"
יתרונות: "Great food and Entertainment"
יתרונות: "Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time."
חסרונות: "The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day."
יתרונות: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."
חסרונות: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."
חסרונות: "luggage did not make connecting flight from dubai to jfk, inspite of pilot telling us 1 hour or so delay was waiting for luggage. at jfk was told can get same night if want to. this proved futile . spent hours at JFk waiting and talking to Emirates. spoke with multiple agents including Luz, sarah, etc. finally around 12 midnight was told customs would not release till next day. but promised to get it to us by 12noon next day (flying to wyoming next day at 330 pm) . this did not happen. again multiple phone calls and promises , failed. Kiamaria even got text of address in WY where 2 suitcases should have gone. All 4 suitcases were sent to NJ and arrived at 9pm. more phone calls. this time Rachel helped with fedex labels unfortunately more problems as fedex said no barcode and we had to go to fedex office and finally they took care of it so many hours wasted, not to mention the anxiety and frustratioon How are you going to reimburse all this ????"
יתרונות: "It's time to check the competition."
חסרונות: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"
חסרונות: "We were seated towards the back of the economy class and by the time the crew reached us, they ran out of the menu options and we were forced to take left overs"
חסרונות: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
חסרונות: "Boarding was chaotic"
יתרונות: "Quick boarding, on time, nice amenities near the gate."
חסרונות: "The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early."
יתרונות: "Better crew working this leg of the journey."
חסרונות: "Food was horrific."
יתרונות: "Crew was bored, never smiled, obviously not Enjoying their jobs. Food was no better than any other airline, Which means it wasn’t very good. My small carry-on bag was 2 pounds overweight so they made me check it, they weigh every bag. We were looking forward to our flight because we had been told by several people that emirates Airline was special… It was not."
חסרונות: "They forgot my vegetarian meal"
יתרונות: "The service, the food and the comfort, as well as the entertainment are the best."
חסרונות: "service, staff. had night mare"
יתרונות: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
יתרונות: "Overall experiance."
חסרונות: "Crowded! I did not realize we were traveling on a holiday. The plane was full of children, including preverbal kids, who have no choice other than to cry when they are confused or unhappy. But hey, that's what noise-cancelling headphones are for! Staff is very accommodating and did their best."
יתרונות: "I liked the food and entertainment only."
חסרונות: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."
יתרונות: "I like the flight route"
חסרונות: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
יתרונות: "First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms."
חסרונות: "I had to travel extra hours because they wouldn't let me change my flight pattern I wanted to do a flight change thinking it would be $200.00 no they wanted $1700.00 which was more than my original flight so I had to fly back to catch my original flight"
חסרונות: "After exhausting flight I don't know what else to say"
יתרונות: "very comprehensive entertainment system"
חסרונות: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."
חסרונות: "I was expecting a ve"
יתרונות: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
חסרונות: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
יתרונות: "Excellent highly diverse crew. Good food. Very comfortable. Fantastic entertainment selection."
חסרונות: "Expensive. Great to have wifi for nominal fee but problems getting and maintaining connection."
יתרונות: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."
יתרונות: "Communication on phone prior to flight regarding baggage allowance & other matters was handled promptly & efficiently by friendly & knowledgeable phone agents. Ground crews in airports & at gates most friendly & efficient"
יתרונות: "Dubai lounge was superb, excellent crew."
חסרונות: "cramped business class seats. the 2-3-2 seating is disappointing for the price. Boarding announcements were confusing. we were told to be at the gate 30 mins before flight but when we got there 45 mins before they were already displaying final call which was quite stressful."
יתרונות: "flight was empty so everyone had the chance to experience better treatment from flight attendants."
חסרונות: "no complaits"
יתרונות: "The attendants were great at keeping the cabin clean and were very goo with the kids. Loads of activities and unexpected surprises that really pleased my kids."
חסרונות: "More regular offerings of drinks."
יתרונות: "Smooth flight, nice crew and decent food. Good infotainment although I couldn't find live TV in the Menu."
חסרונות: "The plane was uncomfortably COLD and DRY! Had two blankets on me and still sneezing. Seats were TIGHT!! Unbelievable!! Such a large plane had seats as small as baby car seats! Left the plane with red eyes, dry nose and aching joints!"
יתרונות: "They were very attentive and proactive."
חסרונות: "Staff tried to accommodate my vegetarian requirements but with limited success."
יתרונות: "Absolutely nothing"
חסרונות: "Food was more than pathetic, service was horrible and flying experience was very poor. Everything could be better"
יתרונות: "Great services"
חסרונות: "Sitting in front is better"
חסרונות: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me with my email email@example.com Thank you. Mikyoung Seo"
חסרונות: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : firstname.lastname@example.org Thank you. Blessings, MIKYOUNG SEO"
יתרונות: "Good crew."
חסרונות: "D.own graded from firstBusiness Class lounge is tired and over crowded. Aircraft cabin was getting old. Sound on IFE was faulty and unusable and no alternative seats were available. Food was ok could be better. Would not choose Thai for businesses class if there was another airline to choose from."
יתרונות: "We landed safely. Ultimately, that’s all that matters."
חסרונות: "Thai seems to be the only major airline without a transit desk in DPS, so connecting passengers have to waste hours going through immigration and customs, checking in again, then going through security and immigration all over again. Flight was fine except for this waste of 2 hours standing in lines"
יתרונות: "Comfortable flight, great crew. Good price for ticket. No luggage and change fees. Awesome. I wish American carriers were like this."
יתרונות: "Snack was great"
יתרונות: "The crew was super nice and informative."
חסרונות: "The food was just ok, but not really expecting a 5 star cuisine."
יתרונות: "Boarding went great, much appreciated that they specifically invited elderly passengers for early boarding. Crew was efficient but friendly and attentive."
חסרונות: "Economy seats aren't so great on any carrier."
יתרונות: "Crew food excellent"
חסרונות: "Could not get comfortable in the seats"
חסרונות: "On time departure and arrival."
יתרונות: "Plenty of leg room"
יתרונות: "Everything was as usual. Boarding can be improve a bit."
חסרונות: "This time I found the food was below Thai Airways standard (which was usually good to great)."
יתרונות: "Food & services on the plane were great."
חסרונות: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."
יתרונות: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
חסרונות: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."
יתרונות: "Had the a most pleasant cabin crew on the leg from Bangkok to Copenhagen. Made the crew on the Brisbane to Bangkok leg look a bit mediocre"
חסרונות: "Movie choices somewhat limited, not the most comfortable bed"
יתרונות: "Speedy boarding, early arrival and generally comfortable flight."
חסרונות: "The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy."
יתרונות: "Overall experience Staff"
חסרונות: "Eating time on tarmac Entertainment is oldish"
יתרונות: "Entertainment, general comfort"
חסרונות: "Crew was not very attentive"
יתרונות: "Loved the journey. It was excellent. Food, service were all good. Comfort of the journey was again excellent."
חסרונות: "There was a 30 minute delay at the gate for boarding which was not announced or informed."
חסרונות: "I was assured of Bulk head ffom BKk to ZRH . Howrver in Manila they told to ask for Thai Reptentative. The head of Boarding crew told before the flight they would ask for a volunteer to exchange seat. They never did A German speaking Thai Disablef persons are not in Bulkhead. I am partially deaf.all the bulk head sits were given to Thai. The food were unpalatable.The worst I had.No tooth brushes no snacks in between. I will never fly this horrible airlines."
יתרונות: "Service was great, food options were good. I have no complaints."
חסרונות: "I have not complaints about this trip."
חסרונות: "Severely delayed. Flight circled over Mumbai for over an hour. When we landed doors were locked and we were.told airline staff had the keys."
יתרונות: "Service and entertainment"
חסרונות: "Not so satisfied with food"
חסרונות: "Air Canada cancelled the original flight and rescheduled it for one day later. This was an obvious problem since it affected other travel plans. Air Canada customer service was very poor. First agent was unhelpful, second agent better. Overall it was a pain to finally get another flight for the original day."
יתרונות: "The cabin crew was helpful and excellent service. The food was exceptionally good."
חסרונות: "No snacks or drinks offered between meals."
חסרונות: "Lack of legroom"
יתרונות: "Every thing"
יתרונות: "Staff was very pleasant, food was interesting and tasty. Seats were decently comfortable for economy."
חסרונות: "3 hour delay made it difficult to be thrilled about anything"
חסרונות: "The plane was dirty. There were stains everywhere."
יתרונות: "Everything ok But just Ok"
חסרונות: "Bossy staff seemed to much trouble stretching your legs made you feel like you were in the way!!!!"
חסרונות: "Also, plane deplaned by stairs and buses though there were many empty gates and jetways."
יתרונות: "Mobility service help. Ground staff service with a smile"
יתרונות: "Nothing - I had to cancel from China - took time. I then booked myself"
יתרונות: "I was on a multi-city itinerary and almost decided against biz class between Phuket and Phnom Penh. I'm so glad I decided to pay the extra $100+dollars because the seats were terrific and so was service. They created a few moments of peace and comfort on a pretty grueling itinerary."
יתרונות: "Nice Big plane"
חסרונות: "There was delay leaving kathamandu for no reason. I also asked coffee from the senior purser (dressed suggested that she was) and she took my mug and never came back."
יתרונות: "Crew and ground and lounge staff at BKK were excellent and really helpful."
חסרונות: "Short flight of 1 hour 15 mins but no VOD at all seems a surprising thing these days."
יתרונות: "A380 is a comfortable plane but Thai Airways setup not as nice as Qatar. Boarding was swift, the crew was polite enough."
חסרונות: "It was a night flight but I wish water was served often."
יתרונות: "The flight was smooth, comfy, and relaxing. The chairs have everything you need with two pockets, USB, power outlet, and stereo headphone jacks (it looks like the old school dual mono with two prongs but just plug into the right one for stereo). The entertainment was superb with very recent films (although they were censored which sucks) and a responsive unit and nice remote."
חסרונות: "The only thing that was lame was the food. Absolutely terrible. You don't have many options at 40,000 ft but be prepared for sub dollar store quality. At least the booze was free."
יתרונות: "Friendly service, spacious seats, smooth Flying and landing"
חסרונות: "Online check in was bit of a hassle to find on the website"
יתרונות: "Flying in 747 again"
יתרונות: "Excellent and very nice crew."
יתרונות: "Excellent, clean, up to date plane."
חסרונות: "The food was good considering the flight was only an hour, BUT no beer was wine as available, even for purchase."
יתרונות: "crews were nice"
חסרונות: "Very crowded flight. Fully book. Super busy bathroom. Food was bad"
יתרונות: "The entertainment system has huge offerings."
חסרונות: "The food could be better."
יתרונות: "The seats are fairly comfortable, and the service was great."
חסרונות: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
חסרונות: "Food and more profesional crew"
חסרונות: "Docking at an air bridge rather than taking a bus"
יתרונות: "No extra fees for baggage and professional flight attendants."
חסרונות: "Seats were too close in economy as in most airplanes."
חסרונות: "The accommodation/attendance from the flight crews. They looked like they have just been deployed from training."
יתרונות: "The crew was very friendly and did their jobs well"
חסרונות: "What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book."
יתרונות: "Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive."
חסרונות: "Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent."
יתרונות: "Good options for food including meals and snacks! Cabin crew was great."
חסרונות: "Crew sometimes a little slow responding to passengers paging from their seats."
יתרונות: "Was good but the food was bad"
יתרונות: "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
חסרונות: "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
יתרונות: "Everything is great"
חסרונות: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
יתרונות: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
חסרונות: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
חסרונות: "Gate change from 34 to 4 in hgk airport was too far."
יתרונות: "Everything was great !"
חסרונות: "Food was average"
חסרונות: "Food was ok. Toilets were not given any attention during the 14 hour flight. Overhead bins were full so i had to sit for 14 hours with my backpack at my feet"
יתרונות: "The service and flight were great"
חסרונות: "The food was bland and it had no flavor. I got food poisoning from what they called a low lactose meal. I am a Chef myself and I feel like part of the overall experience is being fed but I didn’t have a great experience with that. I dread the flight home."
חסרונות: "Kosher meal served lukewarm"
יתרונות: "Great food, great movie selection."
חסרונות: "Delay in serving wine for 12hr flight, then did not refill wine with dinner service. Also ran out of breakfast dim sum."
יתרונות: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."
יתרונות: "Easy boarding, good entertainment. Great crew."
חסרונות: "Long flight to easy to complain about something. But really no problems here"
חסרונות: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
יתרונות: "FLIGHT WAS CANCELLED"
חסרונות: "Airline could have have notified us the flight was cancelled via email before we got to the airport. THEY DID NOT. We had to wait in general airport area for SIX HOURS, before we could check in to new flight. We planned trip to arrive to unfamiliar destination during day time. We arrived at MIDNIGHT! AWFUL!!!!"
יתרונות: "Cathy Pacific is always in the top 10 airlines of the world for a reason. The staff and service are top of class."
חסרונות: "The economy seats could recline a little more and be slightly wider for more comfort."
יתרונות: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
יתרונות: "Great flight. Smooth, on time, good service."
חסרונות: "I wished the attendants offer more water without asking during the long flight. I had to ask several times."
יתרונות: "Great customer service. Very attentive"
חסרונות: "Lack of room"
יתרונות: "Superb crew and excellent service."
יתרונות: "food was awesome. the seats were pretty comfortable. the in-flight crew were always so helpful and smiling. there was quite a collection of movies to choose from which is nice."
חסרונות: "The ground staff at the departure lounge were most of the time chatting or walking in circles and chatting. Also they were not as organized nor as accomodating than expected. Kinda shows a lesser level of professionalism than the crew in other countries."
חסרונות: "There was no entertainment system built into the seat back"
יתרונות: "The Attendants were excellent"
חסרונות: "I am a big man and found the seats a bit tight"
יתרונות: "Everything was on time, with no hitches or major inconveniences."
חסרונות: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."
יתרונות: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
חסרונות: "The number of ads before in flight entertainment could start (i.e. movie), but that's a trade off I'm guessing, so not a big concern."
יתרונות: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
יתרונות: "Confort and service"
יתרונות: "If you have diebitce don't fly on Cx no service it all"
יתרונות: "Midnight flight, so did not request anything. Normal."
חסרונות: "Was informed flight delay after we've reached airport for check in. Which is 1 1/2 earlier from departure time. Should have inform earlier. New scheduled time 2.05am, but can only board at 2.10am, so flight timing delayed beyond 2.05am."
יתרונות: "Jenny (flight attendant in my section) was great. She was constantly smiling and was always positive. Her attitude made the flight more enjoyable."
יתרונות: "Direct and quick flight to bali"
חסרונות: "The seats were extremely uncomfortable and dirty. Overall, the plane was very dirty. Floors were dirty. Plane was freezing and they didn't provide us with blankets. The staff was slightly aggressive and didn't want to help. They were more transactional in wanting to just do the basics of their jobs and not go beyond - unlike singapore airlines, Turkish airlines, or emirates."
חסרונות: "Where to begin....The flight was delayed an hr leaving Hong Kong. Then we were rerouted without notice to Newark International. Upon landing and changing our plans, we were told we were actually proceeding to our original destination in JFK. However, we have to wait for a new crew and we're stuck on the tarmac, on the plane for additional couple hrs. The experience was very aggravating, especially after such a long flight. Additionally, I find Cathays lack of transperancy with their customers very unprofessional. Sad as this is my preferred airline to flight but will take this into account for future bookings."
יתרונות: "Boarding was efficient."
חסרונות: "The food was disappointing. The standard was too low for Cathay."
יתרונות: "It was good"
חסרונות: "I didn't got my Indian vegetarian food"
יתרונות: "Overall experience is good"
יתרונות: "The flight was very pleasant and the crew exemplary."
חסרונות: "The flight was delayed by over 3 hours and I just missed check in for my connecting flight. I was not allowed to board by British Airways. Unfortunately this was a separate ticket and resulted in me having to purchase a new ticket at a very higher cost. While I accept the delay was beyond Cathay's control I would have make the check in on the connecting flight in time if they had provided assistance in transiting through the airport. Unfortunately no help was provided and after I missed the check in and spoke to the Cathay Pacific representative they only advised me I would have to find another flight."
יתרונות: "The crew did what they could to keep their moral up. Chinese airports are famous for always being late, and now I've experienced it. I don't think it was Cathay's fault. The layover arrangements in Hong Kong were handled brilliantly by the airport crew. Transportation was provided to the hotel, the hotel was the nicest I've stayed at in China and they weren't confused by everyone showing up (as often happens on layovers). The new boarding passes and cab voucher were provided cheerfully and everything was clearly explained by attentive people."
חסרונות: "There was a horrendous delay getting out of BJ. The captain was clearly distraught and very apologetic, bu what can you do when, after two 1-hr delay periods, traffic control says it may be as much as three hours more? The cabin crew were already clearly tired at the beginning of the event, and I'm sure it was all they could do to keep us all together."
יתרונות: "Excellent service. Very clean, mostly."
חסרונות: "Tight seats. Not the worst, but still tight. Bathrooms could get messy and unstocked."
חסרונות: "We didn't get to fly on Cathay, our flight was delayed and thank god WE asked if that would effect our connecting flight in Hong Kong because we would have missed it had WE not asked (the agent should have checked that for us). We had to fly on Thai airways vs. Cathay. We were on our honeymoon trip, we had to fly a different airline, we got stuck in middle seats and couldn't sit together. Not exactly how you like to spend a honeymoon trip, removed from your spouse and sitting with strangers stuck in the middle which wasn't what we booked. Extremely disappointing!"
יתרונות: "Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy."
יתרונות: "The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself."
חסרונות: "The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight."
חסרונות: "Excellent service over all."
חסרונות: "On-time departure"
יתרונות: "Didn’t seem perfectly organized at all times. But they did a good job regardless."
יתרונות: "crew were friendly and professional, food was not too bad for aeroplane food."
חסרונות: "In-flight entertainment"
חסרונות: "Slow check-in not very comfortable seats and food was awful."
חסרונות: "Cleanliness of plane interior can be improved."
יתרונות: "The flights left and arrived on time."
חסרונות: "When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues."
יתרונות: "Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours."
חסרונות: "I could not check in online."
חסרונות: "Departing on time, boarding more organized fashion."
יתרונות: "Excellent service"
יתרונות: "Movies, crew"
יתרונות: "Attentive crew. Good communication. On time."
יתרונות: "Standard process"
חסרונות: "Informed gate personnel of a physical disability within our party. Instead of allowing us to board with another party utilizing the wheelchair service, they conveniently suggested that a line was also forming right before boarding the plane."
חסרונות: "At boarding, crew didn't allow me my preference for a front seat, and gave an excuse that it's chosen random. He booked both my seats at tge tail of the taxi whereas I requested front seat. In flight, I wasn't asked for my meal preference. They served me pork, whereas I eat a Hindu meal (No Beef and No Pork) They served the end part so late that by the time I could eat they were already descending, and they rushed me to eat. I couldn't eat it anyways except the fruits. No juice or water either was served."
יתרונות: "Onboarding went well and bagage was out fast in Nha Prang"
חסרונות: "Seats at Vietnam Airlines are hard and old. Do not sit well so would not take a long flight with them despite that the crew is very professional."
יתרונות: "Check in was efficient"
חסרונות: "The choice of English language films were limited. I did not enjoy the food too much"
יתרונות: "I only fly Vietnam airlines within Vietnam."
יתרונות: "The team in international flight are less stress. More smiling and more organized"
חסרונות: "No entertainment for 1.30h flight"
יתרונות: "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
חסרונות: "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."
יתרונות: "From check in to final arrivals this was a smooth and faultless flight. Too short for food or entertainment but everything was perfect. All booked through Kayak."
יתרונות: "Staff were helpful in airport and on plane. We were running late due to a delayed transfer but the on-ground staff personally escorted us through ticketing and immigration. In air staff was also very helpful and checked on us throughout the flight."
חסרונות: "Plane was a tired, old A320. Business class has no power or USB ports. Also very few entertainment choices."
יתרונות: "I arrived on time."
חסרונות: "The food was horrid and the entertainment system was sub mediocre at st best."
יתרונות: "The plane is comfortable, staff on board are very polite and helpful."
חסרונות: "Boarding is not good, the special assistance counter was just checking in random people and my elderly mother wasn't given assistance until lining up at the departure gate. When finally given priority because she couldn't keep standing in line someone told her to go through but when we did another staff person argued with us and then argued with the other staff who let us through. Very inconsistent experiences and no help for elderly, only babies. Food is not good either, vegetarian meal is not filling just a few vegetables and second main option I was told was noodles but when opened it was western spaghetti with a clump of meat I had to pull apart."
יתרונות: "The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation."
יתרונות: "I think the foods from Hanoi to HK and HK to Hanoi are very decent. The flight was not that crowded and crew members were behaving very properly."
חסרונות: "A lack of flight entertainment options"
יתרונות: "They didn't try to charge me for checking in 1 piece of luggage.....unlike Air Asia.....will definitely use again"
יתרונות: "friendly crew. flight departed on time"
חסרונות: "no entertainment no wifi food is just ham sandwich and this is same food you get if you take the morning flight."
יתרונות: "Check in service was very good!"
יתרונות: "Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew"
חסרונות: "Miss channels fir tv or music or movies. No wi-fi"
יתרונות: "evrry thing"
יתרונות: "Boarding on the 787 Dreamliner was ok French wine selection was good"
חסרונות: "Food was average Limited entertainment movies etc Seat was uncomfortable and rocked either broken or poorly adjusted - thrilling on landing!! Staff did their minimum job and that's it no drinks during flight etc strange during a day flight they dimmed the windows to watch movie I hate the offset seating configuration I'm 184cm and it was difficult to stretch out."
יתרונות: "Great service"
חסרונות: "plane a little old"
יתרונות: "Everything was good honestly"
חסרונות: "The flight was 3 hours late leaving Luang Prabang. When we finally boarded and arrived in Siem Reap, we found out they had left everyone's luggage in Luang Prabang, and it wouldn't arrive in Siem Reap until 24 hours later. Horrible! Worst part, we were told by the airline's team in Siem Reap that this is a common occurrence on that flight! Will never fly Vietnam Airlines again."
חסרונות: "staff on ground and in flight was unfriendly"
יתרונות: "For flying overseas the airplane was old and uncomfortable. I've flown overseas before and the seats have been a lot more comfy. The crew was fantastic and the food just crappy like any plane food."
חסרונות: "The seats and the food."
יתרונות: "excellent ,no complaints. Good flight all around."
יתרונות: "Nice planes, friendly staff. No entertainment or food during the flight though."
חסרונות: "No entertainment or food. They only offered free water."
חסרונות: "One hour flight was almost 5 hours long."
יתרונות: "Good side of it give business class passages and elder people, pregnant women and family with children on board first. It's good to make a family comfortable with their children."
חסרונות: "Poor menu service and I have no choices over the menu. All the request menu it just no services like it at all in flight, stewardess not so friendly at all. Interior design it's so dull colour not very cheerful airlines. Regret to fly with Vietnam Airlines. I will never take your flight anymore."
יתרונות: "The flight attendants were excellent! The flight went smoothly and on time!"
יתרונות: "Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world"
חסרונות: "For a short hop I have nothing to suggest. Perfect"
יתרונות: "Plane was comfy and neat. No food was served as it was only a short flight which was fine."
חסרונות: "Waiting on the tarmac for about 30-45 minutes before take-off with no explanation from the pilots was a bit annoying."
יתרונות: "No baggage charge, good comfortable plane."
חסרונות: "It wasn't possible to check baggage through to Yangon despite it being advertised as a connecting flight. Very annoying to have to collect and re check in at HCMC airport while in transit."
My ticket was cancelled 3 hours before the scheduled flight
Entertainment movies need to add new and more choice. Food quality and choice need to update.
Wow, where do I start. Flight departure was changed due to late arrival of incoming flight, no communication from airline about it, just happened to check it during the day. Contacted the airline who said to arrive as normal, checkin staff advised we could have arrived later. Boarding was chaotic as they boarded economy and priority passengers at the same time… that’s not how it’s supposed to work. The plane was so old, the entertainment system looked like 15 years old, as did the bathrooms. I read online that Etihad had said they were retiring these in 2020… clearly the pandemic has impacted Etihad as they aren’t what they were when I travelled with them in 2019
יתרונות: "Aircraft, aircraft crew ,"
חסרונות: "Boarding desk , online offers , offers with clear explanations"
יתרונות: "Not satisfied"
חסרונות: "Need improvements"
יתרונות: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
חסרונות: "The crew could be more friendly , more personal"
יתרונות: "Overall good for economy."
חסרונות: "Nothing really. Perhaps the food."
יתרונות: "The crew"
חסרונות: "sea food"
יתרונות: "Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food"
יתרונות: "The flight entertainment system was fantastic."
חסרונות: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"
יתרונות: "Good service"
חסרונות: "The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!"
יתרונות: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
חסרונות: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."
יתרונות: "Both planes had USB ports for charging phones. Food was better this time."
חסרונות: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."
יתרונות: "Only process of boarding."
חסרונות: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment."
יתרונות: "I was impressed they gave us a full meal for only a 3.5 hr fought"
חסרונות: "Crew was a little rude"
יתרונות: "Not applicable"
חסרונות: "Lack of ability to cancel"
יתרונות: "Cleanness + Friendly"
חסרונות: "Plane is little far way from terminals compare to Emirates flights"
יתרונות: "Punctuality of Eithad Airways,cooperative staff and smooth process"
חסרונות: "Checking of irrelevant documents"
חסרונות: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"
יתרונות: "Service Cleanliness Food"
חסרונות: "Toilet needed lotion moisturizers"
יתרונות: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
חסרונות: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"
חסרונות: "No food and crew was so rude and Lahore airport crew not only rude also nasty"
יתרונות: "Cabin crew always lovely. Slightly more diverse food, butbagain, at some points not given a choice/selection. Good mix of new & classic movies. Had a spare seat next to me."
חסרונות: "Boarding was not announced, just kinda went for it? Not enough options for food, my meal was missing the dessert."
חסרונות: "Crews attitudes"
יתרונות: "Timings r good"
חסרונות: "Service bad no comfort In the flight means congestion in seats"
יתרונות: "In flight entertainment"
חסרונות: "Air con"
יתרונות: "Flight was on time, food was average ."
חסרונות: "Crew was bit rude"
יתרונות: "food was great!"
חסרונות: "Same crew not that friendly"
יתרונות: "You know how it is. It's a long haul international flight and you're flying economy. NOTHING is ever good."
חסרונות: "Seats are super narrow, wifi did not work, food was quite poor."
יתרונות: "Crew, Hospitality, Willingness to help"
חסרונות: "They have reduced seat size drastically - its more crammed than domestic airlines !!!"
יתרונות: "The entertainment"
חסרונות: "Horrible food and beverages The crew will never serve a Diet Coke with ice come what may. If asked a lot they will give you a tiny serving mostly without ice. They will never give you a meager can. Ublebeliavable."
יתרונות: "Very friendly crew and top of the line service and treatment! Excellent customer service."
יתרונות: "staff were very courteous and attentive"
חסרונות: "Food is getting boring. Chicken fish or beef every time. Plane was old. Entertainment choice not good. Crew forgot to bring wine for the main course. It's about 50% of the standard of the A380."
חסרונות: "long flight and no food because of short supply like they said to us"
יתרונות: "Immigration at Dubai saved some time."
חסרונות: "Food was not good."
יתרונות: "What I liked? 1. Flight was early! 2. Customs and Immigrations were completed at Abu Dhabi, so no waiting in long lines at Los Angeles 3. Good customer service in flight"
חסרונות: "No wheelchair assistance at Los Angeles airport :("
יתרונות: "Staff was great. Food was good, not great, but better than every other airline."
חסרונות: "The guest services agent at Delhi when I checked in was very strict about having a through ticket at my destination which almost caused me to miss my flight. I had previously checked with the consolate at my destination and there was no such requirement. Upon arrival, there was no concern whatsoever about having a through ticket. I know she was just doing her job, but this caused a lot of unnecessary stress."
חסרונות: "Could not do web check in jet airways website. Apart from it, everything was good as they were Etihad flights. Hyderabad airport was unorganized about checkin process. Except that, everything about Etihad was a great experience. Food, service crew, lounge areas, aircraft comfort and entertainment were great."
יתרונות: "Food again"
חסרונות: "old entertainment system"
יתרונות: "all things like"
יתרונות: "The food was nice. Vegetarian and non veg options were good for all the passengers."
חסרונות: "Boarding process was one of the most unorganised and pitiful for passengers I have ever seen!! Baggage check in process was a mess and the crew could not handle it. There were multiple lines at baggage check in for some reason for economy itself. We were guided by crew to one of the lines. Then after half hour, they put our line behind another line that arrived after us! Mismanagement led is to wait for nearly 2 hours at baghage check in. Also, the person at kiosk failed to check me in for connecting flight from Abu Dhabi(I was marked for airport checkin, so web check in was not an option). So when I reached Abu Dhabi, I was told my name was not even on the list!! Moreover I had only half hour layover at Abu Dhabi due to delayed flight from Mumbai . One of the worst experiences ever as it was also our honeymoon!"
יתרונות: "Didnt make it. Neither did they give me an alternative to the flight."
יתרונות: "The food was pretty good for airline meals. We really made good use of the entertainment system which had many great movies and a kids interactive touchscreen. This entertainment system made the flight! Boarding was quick and easy and the ammenty packagfes (eye covers headphones socks ear plugs etc.) and a kids activity book was also great."
חסרונות: "The bathroom floors were not cleaned often enough and after 10 hours in flight the flight attendants stopped answering the call buttons. Not usually an issue as I like to get up and walk back to request something during long flights but we had children this time and this is harder to do when they are sleeing on you."
יתרונות: "Everything was lovely."
יתרונות: "The airline was amazing, food was on time and good. I'll be honest and say this was one of the better airlines I have flown."
יתרונות: "the journey, staff and overall experience"
חסרונות: "there was short delays"
יתרונות: "The service was great."
חסרונות: "The food was not up to the standard"