יתרונות: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
חסרונות: "Keep the good work."
יתרונות: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"
חסרונות: "too many little children"
יתרונות: "The crew was efficient"
חסרונות: "Live news broadcast"
חסרונות: "Availability of livesport tv channels"
יתרונות: "Great crew and entertainment"
חסרונות: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"
יתרונות: "Entertainment choices are good"
חסרונות: "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
יתרונות: "Everything was outstanding"
חסרונות: "Nothinng really"
חסרונות: "Boarding system. Final call on gate and it's to get to 2 more areas."
יתרונות: "The seat was super comfortable"
חסרונות: "Overall great experience!!"
יתרונות: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
חסרונות: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
יתרונות: "Good food friendly staff"
יתרונות: "Fast refreshing flight. Food was great."
חסרונות: "They ran out of food options and I was only row 10."
יתרונות: "Loved the spaciuos seats and great leg room. Food superb!"
חסרונות: "Annoying passenfer who peobably drank too much"
חסרונות: "Internet on board wws not working"
יתרונות: "The entertainment system is good"
חסרונות: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."
חסרונות: "I was sitting in emergency exit so i will not complain of small seats"
יתרונות: "the crew are nice"
חסרונות: "food limited selection"
יתרונות: "The in flight crew was friendly and helpful."
חסרונות: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
יתרונות: "Food and service"
חסרונות: "Boarding in Dubai was not according to zones and it was crowded"
יתרונות: "The staff - every one of them - was pleasant, helpful & knowledgable. Great combination - makes for a terrific flight! The food was really delicious. All 2 desserts we had were in the category of Spectacular! Stickey toffee pudding was off-the-charts fantastic! Chocolate Mousse was terrific and the lemon pie (?) was awesome. I would love to know the baker or confectioner of your offerings so I could purchase from home! Nice touch . . . offering hot steeped tea poured & ready to drink."
חסרונות: "Boarding seems so disorganized and is doesn't need to be. There were no clear directions for boarding categories which would have helped n the States because we are so used to following a simple procedure. More than that is needed in Athens where the V formation usually rules when talking about lines. Once on board, we were not served anything until @ 90 minutes after takeoff. If people didi not come on board with a drink - that is a long period of time to wait!"
יתרונות: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
יתרונות: "On time and Crew was helpful otherwise"
חסרונות: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"
יתרונות: "First time on Emirates. Can definitely see why the company gets such high ratings. Crew very efficient and accommodating. Food was better than I expected. Especially the smoked chicken salad. I would have ordered that in a restaurant actually. The flight was long but not the seat not uncomfortable. Would try them again."
חסרונות: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."
יתרונות: "very comprehensive entertainment system"
חסרונות: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."
יתרונות: "Food and drinks"
יתרונות: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
חסרונות: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."
יתרונות: "Staff did their best and were polite but ultimately had no solution for the issue"
חסרונות: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."
חסרונות: "Staff or what resembles a cabin crew came to ask me to give them Back a water bottle that anther staff gave me earlier ? Asked me to switch off my Movie to fight for a water bottle ? Very unprofessional"
יתרונות: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
חסרונות: "Rude and racist cabin crew!"
יתרונות: "Attentive service, had a special treat for me as it was my birthday."
יתרונות: "Great staff at the airport and in the air! Best customer service!"
חסרונות: "Older plane with seats that needed help to return to upright position. Touch screen on tv didn't work when I touched with my finger."
יתרונות: "Excellent entertainment on a comfortable sized tv screen."
חסרונות: "More beverages would be nicer."
יתרונות: "I got bumped up to business class. Excellent service"
חסרונות: "I stayed in line for 4 hours to get checked it."
חסרונות: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"
יתרונות: "Overall good flight and experience. Service defines EK from others."
חסרונות: "Boarding a bit disorganized and seats are very cramped up."
יתרונות: "Barcelona to Dubai flight - the flight attendants were personable, helpful, and very courteous. In-flight service was frequent with many stops to check on the passengers of a very full flight. Wonderful and attentive service, even when juggling such a large number of passengers. I was very impressed with the work ethic of this crew."
חסרונות: "The flight attendants on the Dubai to Singapore flight were surprisingly unhelpful. It was a mostly empty flight and yet during this flight, there were very infrequent beverage service. When I activated my call flight attendant button, no one stopped by. This included at least 3 different flight attendants passing me, some more than a few times, and not once did anyone stop. After waiting for 10 - 15 minutes, I turned off the light and went to the galley part of the plane, only to find a group of flight attendants socializing. I requested a drink and it was handed to me without the attendant every making eye contact as the attendant still was facing and engaged in their conversation. This is not the first time I have experienced this on an Emirates flight so I think the staff training may need to be reinforced. Business class service on Emirates is quite good. But I fly both Economy and Business class. The experiences in Economy did affect my decision on which airline I generally fly with for business class travel."
יתרונות: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
חסרונות: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."
יתרונות: "The crew were courteous on the return flight, accommodating . They took too long to retrieve trash after food and drink services. The chairs recline too far back limiting the leg room, moreso knee room of the parties sitting behind the reclined chairs"
חסרונות: "See above"
יתרונות: "Love it and I had a middle seat !!!!"
חסרונות: "The food was good v and excellent service and entertainment"
יתרונות: "Crew attitude and helpfulness. Food and beverage."
חסרונות: "Boarding procedures. Inadequate bathrooms for passenger numbers. Seat width. No economy plus seating."
יתרונות: "Everything was efficient and fast. The entire staff was friendly and helpful."
חסרונות: "The food is not good at all"
יתרונות: "Everything was great and the service was really good. The drinks were really nice with many options including a half bottle of red wine."
חסרונות: "My food took sometime to come back as they ran out of lamb. The clean up service took awhile and my used cups were still on the table. But overall I like the Emirates."
יתרונות: "Food and service was good!"
חסרונות: "The plane sat at the gate for 1 1/2 hours, and I got to my motel in Dubai around midnight."
Was delayed and caused us to miss our connecting flight. In fact we've taken three Finnair flights in the last 3 months and every single one has been late.
Excellent staff and good in flight service
Traveling these days can be a little strange and at times more difficult than normal due to this pandemic. Finnair did an amazing job and all areas of the trip! I would absolutely fly with finnair again and will recommend the airline to friends and family.
Best flight I’ve ever been on!!
יתרונות: "The seats were comfy and the pilots were skilled, food was average."
חסרונות: "The handles in between the seats could've been better by being able to be completely raised."
חסרונות: "Not losing my luggage"
חסרונות: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."
יתרונות: "I was i business class and the crew were very good"
חסרונות: "nothing as it was not a long flight, only 3 hours"
יתרונות: "Flight attendants are polite"
יתרונות: "Service good. Staff good"
חסרונות: "Very cold at night"
יתרונות: "The blueberry juice was good!!"
חסרונות: "Sitting by the bathrooms. There weren’t even pretzels."
יתרונות: "The service, the comfort of the plane. Great communication about turbulence."
יתרונות: "Crew were great / free wine !"
חסרונות: "Crowded and chaotic boarding"
יתרונות: "Good imfo"
יתרונות: "A bit delaye in Departure but ok overall"
יתרונות: "The gluten free meal was pretty bad."
יתרונות: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
חסרונות: "Nothing really negative to say"
יתרונות: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
חסרונות: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
יתרונות: "Finnair is great when nothing goes wrong..."
חסרונות: "... but a disaster when things go wrong. Too many pilots "sick" on new year day so our HEL-SIN flight was cancelled. We spent three hours at the airport queueing and only getting a hotel. No alternative flight. We spent an hour waiting on line at their call center (no local numbers, only one Finland number) and got rebooked on a super tight HEL-FRA-LHR-SIN connectiob, which we barely made as the connection times were so short. Plus they messed up the checkin so we got denied boarding in Frankfurt and lost our suitcases. Perfect storm... we will NEVER take this airline again. Totally understaffed and I competent. Fly a major airline and pay a little more to avoid things like this..."
יתרונות: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
חסרונות: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."
יתרונות: "Arrived ahead of time Crue"
חסרונות: "Sales on board"
יתרונות: "the flight wasn't full and I had the front row"
חסרונות: "i had the front row on an airplane but there was no first class:("
חסרונות: "No seating available at the gate. People had to sit on the floor or stand"
חסרונות: "My knees dug into the seat in front of me. No hand cleaner provided with food."
יתרונות: "fast boarding"
חסרונות: "rude crew- the crew was impolite to all passengers."
יתרונות: "Sorry I like the price ...."
חסרונות: "There was no food the stewadress we're not so kind the did not give a over only after begging them and I do not like the flight time. I like the save try very much and this is important"
יתרונות: "Schedule is on time."
חסרונות: "Food was not much excting and seat distance was rather short, making uncomfortable."
יתרונות: "The crew was great! Very friendly, very accommodating!! It was a great flight overall!"
חסרונות: "They let us board before fixing an electrical problem causing major delay. They needed a new part and they thought they could jerryrig a repair!"
יתרונות: "The crew was great. The plane was either fairly new or recently refurbished. The new thinner padding on the seats was not a problem at all. For an inexpensive flight they gave a good value."
חסרונות: "The food was decent but not special."
חסרונות: "I had a seat on an aisle, which was good. But, the TV / video screen did not work. Luckily there wasn't a passenger next to me, and I used that screen. I told the steward, but never got help with the screen. I had to " Lean " for the 9 hours. The bathrooms became gross after 5 hours. I don't need to explain."
יתרונות: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."
חסרונות: "Crew members were almost non-existent. Saw them beginning and end of flight only and this was not even red eye flight. Food quality was very poor for premium seating. Many on board had to approach flight crew in back of cabin to get something to drink throughout he 10 hour flight."
יתרונות: "Good service, on time, friendly and helpful flight attendants."
חסרונות: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"
חסרונות: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
יתרונות: "All went smooth"
חסרונות: "The vegetarian food was very boring and small portions. Please spice it up and don't just take away things. Add things: tofu, mushrooms. Whatever."
יתרונות: "It was not Finnair it was all British airways."
יתרונות: "The flight was operated by Iberia. The crew was very good, the flight was on time and it was a comfortable flight. It was not a full flight (either way to or from Madrid) and there was plenty of room to spread out and sleep which was nice. The entertainment system was great with many options from TV to movies to games and music. The food was only fair but included a meal and a large snack. I will definitely take this flight again."
חסרונות: "nothing to dislike about the experience"
יתרונות: "I thought the cabin crew were very helpful and friendly and professional."
חסרונות: "The seeds were too close together N20. You almost couldn't eat your food or all the laptop because you're so crowded."
יתרונות: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
יתרונות: "It was Iberia airline"
חסרונות: "Put in call light three times without response. They just shut it off!!"
חסרונות: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"
יתרונות: "Crew politeness"
חסרונות: "Food is only average and not enough good movies to watch"
יתרונות: "The crew was just fantastic. ...."
חסרונות: "I request special meal. ..unfortunately was not provided to me."
יתרונות: "Services, food, smooth landing."
חסרונות: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."
יתרונות: "British Airways has greatly improved their customer service, the flight attendants (usually a bit gruff) were instead very kind and helpful to myself and all the passengers I saw them interact with. It really makes the flight experience better."
Few people on the plane - Was great! The plane was late to board and over an hour late to arrive. They said it was airport control. How can these things not be booked it advance? Very frustrating!
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
New aircraft, new and modern. Crew could be a little more smiling.
חסרונות: "Veg Biryani instead of pasta plz"
יתרונות: "On the 15th. Nov during my flight to India, I have made an online check in though did not receive an e ticket. I arrived the airport 70 min before the flight. The crew on the check in counter refused to issue me a ticket and insisted that I have missed my plane abd I need to purchase a new ticket. They even refused to check if I have made an online chick in. The gulf air online system, did not show me that I have made an online checkin. Unfortunately, the problem was solved by asking someone who work in the airport ( not gulf airlines representative) to check if I have made and online check in and to issue me a ticket to pass through the security control"
יתרונות: "Pleasant crew."
חסרונות: "Food needs improvement"
חסרונות: "Need better food"
יתרונות: "On time flight Good services New aircraft"
חסרונות: "They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period."
יתרונות: "The airplane was clean an good and the crew was nice"
חסרונות: "The food could be better."
חסרונות: "There is no Priority for business class"
יתרונות: "The plane was super new and the flight was smooth and really great. The food was yummie."
חסרונות: "My luggage did not arrive at the airport in Istnabul and I hope I will get it back."
יתרונות: "I got a business class upgrade and it was amazing!"
חסרונות: "Have to wait along time to get the tickets of the connection"
חסרונות: "Bahrain airport"
יתרונות: "Crew were very friendly, aircraft were very comfortable compared to other economic airway companies"
חסרונות: "Bahrain airport,"
יתרונות: "The crew are amazing and very needful if asked"
חסרונות: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
חסרונות: "onboard entertainment is very limited"
יתרונות: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
חסרונות: "The old aircraft which is almost reached its limits"
חסרונות: "There was some delay."
יתרונות: "The crew was helpful, the boarding was organized"
חסרונות: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
יתרונות: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
חסרונות: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
יתרונות: "The crew was efficient and anxious to please. The flight was on time."
חסרונות: "Boarding by bus is always unpleasant."
יתרונות: "The food was great the flight crew was attentive"
חסרונות: "My seats on both flights did not work and I flew buisiness class and expected to be comfortable which I wasn't . On arrival to Kuwait we waited 45 minutes for our bags which were labeled priority."
חסרונות: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
יתרונות: "All but planes were good"
חסרונות: "add phone outlet to your seat"
יתרונות: "I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice."
חסרונות: "My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?"
יתרונות: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
חסרונות: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
יתרונות: "Quick and efficient"
חסרונות: "Too short of a flight for much to evaluate"
יתרונות: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
יתרונות: "Good film selection, great beverage options."
חסרונות: "The sandwiches were pitiful. Not enough chicken salad for the bread and egg salad sandwiches for the children was a poor choice."
יתרונות: "Flight delayed and no info given while waiting at the gate"
יתרונות: "Crew and seats"
חסרונות: "Boarding delayed 1 hour and 1/2"
יתרונות: "being on time"
יתרונות: "Flights were on time."
חסרונות: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
יתרונות: "The in flight entertainment console was standard with decent movies. The hotel and food voucher for flight delay was nice but was only received AFTER fighting with customer service for over 3 hours on the phone using international calling. Terrible terrible."
חסרונות: "Firsr leg of flight was delayed (mnl to bah) then luggage was lost when we arrived in Paris. Food on the plane was mediocre. Service was poor. I kept having to request water because only a small glass of water was made available at meal service, and typically most airlines on international.flights offer water consistently throughout the flight. Flight attendants all but disappeared in between services. Coffee was also terrible borderline undrinkable. When luggage was lost no offer was provided for a solution - voucher, per diem, etc. We were coming from a warm climate and had to exist for two days layering warm weather clothes. Luckily we had our coats in our carryon. But both travelers became sick during our trip."
חסרונות: "Crew Food Quality And finally the flight cancelled"
יתרונות: "My flight was very relaxing. it was a shorter flight than displayed on the website which was a plus."
חסרונות: "The only hiccup was the 30min delay before borading"
חסרונות: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."
יתרונות: "Short flight. Nice crew."
חסרונות: "Small economy vlass"
יתרונות: "Very smooth flight and excellent service"
חסרונות: "The in flight movies were outdated and not a good selection at all"
חסרונות: "Bag lost in Bahrain"
חסרונות: "Gulf air washed their hands off us. Shame on you Gulf Air. I will die before I ever book a flight on Gulf Air again in my life."
חסרונות: "Food was below average Crew handling is average Timing of flight and boarding is very bad. No entertainment provided."