Really poor leg room and uncomfortable seats
יתרונות: "Check in was okay."
חסרונות: "We thought that the food was not up to Emirates standard as we have previously flown with them before. Disappointing really."
יתרונות: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
חסרונות: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."
יתרונות: "The crew was nice"
חסרונות: "Better food and cooked throughly and better seat and more blankets."
יתרונות: "Yes seat was comfortable and crew was good. Overall, good service. Thank you!!"
חסרונות: "It was cold, and blankets were taken away before landing."
יתרונות: "The seats were spacious and comfortable. Ample room for the long flight."
חסרונות: "Desert option: warm cookies"
חסרונות: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
יתרונות: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
חסרונות: "letting people know that flight will be delayed ahead of time"
יתרונות: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
יתרונות: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
חסרונות: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
חסרונות: "Birmingham airport departure lounges is too small to comfortably"
חסרונות: "Child kicking seat from behind for entire flight"
יתרונות: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
חסרונות: "The food was poor quality, overcooked and even though I'd ordered a vegan meal, did not receive it. Crew was just okay. Completely disappeared after 1st meal; no water/juice service unless you went back to the back and asked for it. Overall was very disappointed based on previous reviews. This was a "meh" mediocre experience!"
יתרונות: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
חסרונות: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
יתרונות: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
חסרונות: "A lot of background noise when using the supplied headphones"
יתרונות: "Everything other than food"
חסרונות: "While they gave good AVML food on DXB-HYD flight, not sure what stops them from repeating it on SFO-DXB flight., It was worst to the end."
יתרונות: "Service, atmosphere"
חסרונות: "1st food was same as it was from Karachi to Dubai"
יתרונות: "Need a little more leg room. Staff made sure the toilets were clean."
חסרונות: "No footrest."
יתרונות: "The entertainment was comprehensive. I also liked the number of options for the complimentary beverages."
חסרונות: "The economy seats are not as comfortable as advertised. The breakfast was good, but the chicken dinner was bland."
יתרונות: "Live football final game"
חסרונות: "Cannot think of anything"
יתרונות: "I liked how professional and attentive the crew was."
חסרונות: "I don’t like that there is not and ovo-lacto vegetarian option available to people like me."
יתרונות: "The flight was on time"
חסרונות: "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
יתרונות: "Business class entertainment and comfort very good."
חסרונות: "Service was very bad. I had to get up to go get drinks and rarely saw the steward."
חסרונות: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
יתרונות: "One of the better experiences I've had on a plane"
חסרונות: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."
יתרונות: "The air hostesses were really sweet and receptive. They cared a lot."
חסרונות: "Food could be improved on long-haul flights. I was hungry."
יתרונות: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
חסרונות: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
יתרונות: "Food, comfort, service -- all excellent for the 10hr flight from Athens to NYC! Hands down better than any other airline I've flown with for same number of hours and distance."
חסרונות: "While there was much in the way of options for entertainment, navigating the system & touch screen was a pain. Often the mouse doesn't follow your touch and you end up clicking things you didn't mean to click + having to press multiple times."
יתרונות: "Nice trip"
חסרונות: "Every thing"
חסרונות: "not upto the mark."
יתרונות: "Great plane (new) Good food Boarding was very very smooth"
חסרונות: "The crew was OK, some of them where a little "grumpy" There was no WiFi on the plane (not even paid, although I asked again and again). The excuse was that the plane was new and they did not have the time to install WiFi..... the bad thing is that I was counting on the paid version to keep up with work (as I did on the other flight) but was unable and there was not prior notification on that."
יתרונות: "Entertainment was good"
חסרונות: "The seats were terrible and not enough cushioning"
יתרונות: "Overall the flight was good and had no issues. The staff was professional and friendly."
חסרונות: "The food could be better."
יתרונות: "The flight was on schedule with professional staff, and clean planes."
חסרונות: "The food was ordinary."
חסרונות: "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."
יתרונות: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."
יתרונות: "Efficient, clean, friendly"
חסרונות: "None comes to mind"
יתרונות: "Great selection of entertainment available."
חסרונות: "Seat space was very tight, and my seat was broken (would not recline). Also, a toddler screamed for over 6 hours straight with no intervention from the parents or crew."
יתרונות: "The selection of tv shows and movies was excellent. Very diverse. The crew were also very responsive to anything we asked (water, questions, etc...) They gave me good advice regarding my connecting flight."
חסרונות: "The plane was an older model, so the touch screen was a bit unresponsive. Our tvs were shut off for the first two hours because of a glitch."
יתרונות: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
יתרונות: "Very organized boarding"
חסרונות: "Did not respect my seat reservations, they changed to middle seats on both legs plus many other issues . Was forced to check my one piece hand luggage which resulted in an hour wait for the bag at destination . Plane looked old ."
יתרונות: "Safety, on time, A380 is better than B777 (comfort)"
חסרונות: "Food, i like the hot bread rather than cold bread"
יתרונות: "Excellent food, good timing of food, drinks, etc. helpful flight attendants who were efficient and not overbearing."
חסרונות: "The plane was very cold when we got on, and it was difficult to get a blanket. It was also very cold when landing when we were required to give our blankets back!"
יתרונות: "everything from service, food, to entertainment. Keep up the good work."
חסרונות: "Seats were a bit small, if I had more room it will be perfect."
יתרונות: "All was Good, no special negatives."
חסרונות: "Not worth my time to comment."
יתרונות: "the crew were so nice"
חסרונות: "not enough room between seats"
חסרונות: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."
חסרונות: "Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost."
חסרונות: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
יתרונות: "Everything aside from the food and cabin atmosphere."
חסרונות: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
יתרונות: "The crew was good"
חסרונות: "Place for the legs and better food"
יתרונות: "The crew were very friendly."
יתרונות: "האוכל והשירות מצוינים והטייסים מצוינים"
חסרונות: "מקום ישיבה צפוף מידי"
יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
חסרונות: "That it wasn’t a flight to denver"
יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"
חסרונות: "I felt like a sardine."
יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"
יתרונות: "Problem free."
חסרונות: "It was a great flight."
יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"
יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
חסרונות: "Ok, old plane."
יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"
יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
יתרונות: "Great complimentary chocolate."
חסרונות: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."
יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"
יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
חסרונות: "Don't like to wait for no one 30 min inside airplane"
יתרונות: "Everything was great :) food is good, crew is perfect"
יתרונות: "entertainment was fine"
חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
יתרונות: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"
חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"
יתרונות: "Food and entertainment"
חסרונות: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."
יתרונות: "The quiches are so yummy, and very compact and easy."
יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."
יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
יתרונות: "Flight was good and comfortable"
יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."
יתרונות: "Everthing went as planned. Left on time. Cannot complain."
חסרונות: "Passengers crowding the lane"
יתרונות: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
חסרונות: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."
יתרונות: "Friendly flight attendants. Great food"
יתרונות: "The seats The crew"
חסרונות: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
יתרונות: "Great food and drink options."
חסרונות: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
הטיסה אמנם ארוכה מאד אבל חברת התעופה מצויינת.
שירות מאוד טוב מטוסים חדישים נקיים מרווחים
חסרונות: "Everything was great and went smoothly."
יתרונות: "Social distancing, purell wipes were handed out, food and water handed out in a baggy."
חסרונות: "everything was great. I love delta."
יתרונות: "The Delta staffed were friendly and greeted me with a smile."
חסרונות: "The temperature on the plane kept going in and out. It was warm most of the trip. The lady that was sitting in front of me talked on her phone until the plane went up in the sky. She would hide it when the flight attended passed by."
יתרונות: "We were in coach and the crew made us feel like it was business class!"
חסרונות: "Nothing given it was a 6 am flight"
חסרונות: "The flight was delayed over two hours"
יתרונות: "The crew was some of the best I’ve ever had."
יתרונות: "Crew was so friendly and helpful!"
חסרונות: "My suitcase arrived damaged."
יתרונות: "Crew was amazing"
חסרונות: "You can add bkfst for A.M flights"
יתרונות: "crew found me an outlet for laptop"
יתרונות: "Amazing entertainment display and the boarding process is smooth."
יתרונות: "The crew was fantastic."
חסרונות: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."
יתרונות: "Crew was friendly"
חסרונות: "An hour and a half late, terrible communication about scheduling"
חסרונות: "Healthier snacks instead of just candy and cookies... an apple for example would be great."
יתרונות: "room and services"
חסרונות: "can't think of anything"
יתרונות: "The plane was very new and clean; entertainment options and food were very good; it was a good flight."
חסרונות: "At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund."
יתרונות: "I love flying Delta. We left on time and even landed about 20 minutes early and all our baggage was at baggage claim by the time we got there. There is also a great amount of tv/movie options to choose from on board. The flight went by so quickly."
יתרונות: "Very smooth process."
יתרונות: "good job over all"
יתרונות: "Tried the free WiFi and movies"
חסרונות: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"
חסרונות: "From the begging they changed the flights for something totally different. It was a 14 hour trip. Awful"
יתרונות: "Good films"
חסרונות: "Seats cramped, legroom bad"
יתרונות: "Great overall flight, as expected in Delta’s first class."
חסרונות: "Boarding was a little confused. Crew was excellent as usual, but seemed to stop service in the last hour. Food was good, but they ran out of my preferred option. No screen entertainment, but access to entertainment was available via the WiFi."
יתרונות: "Exceptionally helpful & attentive flight attendant, comfortable, on time"
יתרונות: "The lady at the ticket inter helped me em get eat I wanted!"
יתרונות: "Not much"
חסרונות: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."
יתרונות: "Big bathrooms, friendly staff, free eyemaks"
יתרונות: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"
חסרונות: "767-400 with the old entertainment system. small screen with poor quality and a number of people's had to be reset multiple times."
יתרונות: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
חסרונות: "Leg room is never enough. I'm 6'1"."
יתרונות: "Staff smooth flight great landing and free movies"
חסרונות: "Everything was perfect"
חסרונות: "We purchased food. Bread was stale, and fell apart in your hands."
חסרונות: "The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that."
חסרונות: "Landing was frightening."
יתרונות: "Great polite and personable crew. Quality food snacks that accompany the beverage."
חסרונות: "The seats weren’t very comfortable or spacious. And the get your seat at the gate process is a little unclear"
יתרונות: "Absolutely nothing."
חסרונות: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
יתרונות: "Flight attendants were friendly."
חסרונות: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."
יתרונות: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
חסרונות: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
חסרונות: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
יתרונות: "They expedited me in line in Havana because I was on the 1:35 flight to New York and were nothing but friendly about it."
יתרונות: "When I went into customer service and explained that I lost my flight because of bean at the immigration for almost 2hrs and the woman she say u going on the next flight, one hr later I was heading to my destination Richmond."
יתרונות: "The flight attendant. Lovely and professional."
חסרונות: "I wouldn't rate this flight on a five-star grid--I give it 0.0 stars. Delta's economy seats are so tiny that even a small person like myself finds it agonizing to ride in them for a moderate-length flight. We need aggressive regulation of our airlines to prevent the unconscionable and humiliating way they treat economy passengers. It's not safe, healthy or humane to ask human beings to sit for hours in tiny spaces with very little air (on top of everything else, the plane was mercilessly hot the whole time). Next time I will choose a European carrier--even the discount Euro carriers are better than any US airline."
יתרונות: "Got from point A to point B"
חסרונות: "nothing all was good as expected."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
חסרונות: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "The Turkish Airline crew are treat you as guests not as customers."
יתרונות: "On time ,good food ,good price"
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Food, service OK"
חסרונות: "Old plane, no TV, seats not comfortable."
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
חסרונות: "Plane delayed Missed connection"
חסרונות: "No entertainment system in the seats."
יתרונות: "Movie choices and food excellent. Great flight staff"
חסרונות: "Movie controls not too responsive"
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
יתרונות: "Great service"
חסרונות: "No room"
חסרונות: "Customer service"
יתרונות: "Will never use kayak again"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "Quick in Check In."
חסרונות: "Horrible customer service."
יתרונות: "Very nice crew"
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "Very nice service"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "good job rushing us to the correct gate"
יתרונות: "friendly crew and superior service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Delicious meals, friendly crew, good selection of entertainment."
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Smooth flight"
חסרונות: "flight canceled , i flew diff, airlines"
יתרונות: "Small plane..no comfort"
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "Service Good Clean On time"
חסרונות: "Price is high"
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
חסרונות: "Refused to refund cancelled flight"
Everything in general was great, but we left 30 minutes late
חסרונות: "Nothing. Flight was amazing"
יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"
יתרונות: "Pleasant crew. Appropriate and efficiently served snack."
חסרונות: "Boarding and disembarkation were slow."
יתרונות: "Flight arrived on time"
חסרונות: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
יתרונות: "The crew was informative"
חסרונות: "Inflight sandwiches"
יתרונות: "Food was great, enjoyed watching videos, staff very profession and friendly."
חסרונות: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
יתרונות: "Comfortable seat, great crew."
חסרונות: "Flight delayed, no USB port and no entertainment"
יתרונות: "Onboard crew were nice and polite. Flight was on time (a rarity)."
חסרונות: "The boarding crew was rude and unpleasant, the plane was boiling hot."
יתרונות: "Just as I expected. And I made my last connection easily."
יתרונות: "The seat was a little uncomfortable but the crew were amazing."
חסרונות: "There was no wifi on flight"
יתרונות: "Good for both."
חסרונות: "Bigger seats."
חסרונות: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
יתרונות: "Friendly staff"
חסרונות: "Security check at gate; No priority"
יתרונות: "great crew and comfortable flight."
חסרונות: "sceens in the plane to show map and direction of travel"
יתרונות: "Crew was in a festive mood, the meal was unexpectedly delicious"
חסרונות: "Seats ok, but could be more comfy"
יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
חסרונות: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
יתרונות: "Friendly staff"
חסרונות: "Leg room"
חסרונות: "Nothing special"
חסרונות: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
יתרונות: "Face recognition was amazing"
חסרונות: "Too hot on plane"
יתרונות: "Good flight, arriving well on time."
יתרונות: "kLM staff was great."
יתרונות: "The entertainment options were good."
יתרונות: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."
חסרונות: "Food and one bathroom out of service makes an awful flight"
יתרונות: "Flight crew was fine. Food was good."
חסרונות: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
יתרונות: "Friendly staff, good service and on time departure/arrival."
חסרונות: "Boarding was a free for all. The travelers did not pay attention to the priorities."
יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"
יתרונות: "Ground staff at Manchester very helpful"
חסרונות: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
יתרונות: "Short-hop flight, fit for purpose."
יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
יתרונות: "Jet airways flight till mumbai"
חסרונות: "Poor legspace in Klm flight till Amsterdam"
יתרונות: "No chargers or tv on planes"
חסרונות: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
יתרונות: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
חסרונות: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
יתרונות: "Service was good"
יתרונות: "The crew was very nice and helpful."
חסרונות: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
חסרונות: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
חסרונות: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
חסרונות: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."