I do not know how, but, rude crew and counter personnel is here, rest of things looks pretty standard without any difference with other airlines, that was not the case in the past
They canceled our flights but they flew anyway.
חסרונות: "Bigger seats the new ones are way to narrow"
יתרונות: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
חסרונות: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
יתרונות: "Klm's consistantly high standards in everything they do."
יתרונות: "Impressive service... amazing crew, very friendly and professional"
חסרונות: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
יתרונות: "Loved the smooth ride."
חסרונות: "Bathroom was pretty nasty"
יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"
יתרונות: "Pleasant crew. Appropriate and efficiently served snack."
חסרונות: "Boarding and disembarkation were slow."
חסרונות: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
חסרונות: "Flight got delayed 30 minutes"
יתרונות: "Seat was comfy and spacious for economy class"
חסרונות: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
חסרונות: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
יתרונות: "Friendly crew, upgraded seat was worthwhile"
חסרונות: "More snacks in between meals,"
חסרונות: "Head support for 6 feet plus people on seats would be good"
יתרונות: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
חסרונות: "They left my bag off the plane. Ridiculous."
יתרונות: "Good for both."
חסרונות: "Bigger seats."
יתרונות: "Crew was nice and friendly"
חסרונות: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
חסרונות: "Flight cancelled"
חסרונות: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
יתרונות: "Friendly staff"
חסרונות: "Leg room"
חסרונות: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
יתרונות: "Staff very pleasant"
חסרונות: "Evening snack was not the greatest breakfast was pretty food"
יתרונות: "Comfort was better than on the previous Dash-8. Food was OK."
חסרונות: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
יתרונות: "The entertainment options were good."
יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."
יתרונות: "Sound was broken on my TV set!"
חסרונות: "Called stewardess twice to assist. No response!"
חסרונות: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
יתרונות: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
חסרונות: "there was no lounge close to our departure gate"
יתרונות: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
חסרונות: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
יתרונות: "Decent seat size. Sorta slept the whole flight."
יתרונות: "Very friendly and helpful personnel."
חסרונות: "Amesterdam airport employee was really rude"
יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"
יתרונות: "Good efficient flight crew friendly and helpful"
יתרונות: "Service provided by the staff"
חסרונות: "The navigation of the entertainment system is not very friendly"
יתרונות: "The included snacks and the seats."
יתרונות: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
חסרונות: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
יתרונות: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
חסרונות: "Nothing! It was all great!"
יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
יתרונות: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
חסרונות: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
יתרונות: "Loads of leg room"
חסרונות: "Loved everything"
יתרונות: "We love the flight all the way"
יתרונות: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
חסרונות: "Cabin noise and air conditioning too cold, didn't sleep well"
The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight
יתרונות: "It was a decent train ride."
חסרונות: "Stating it’s a train from the beginning and not having to go from one train station to another."
חסרונות: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
חסרונות: "Short and sweet"
חסרונות: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
חסרונות: "Advertised October Pink products but did not have them for breast cancer support"
חסרונות: "New variety of food"
יתרונות: "Not much, seats are super uncomfortable"
חסרונות: "Better code sharing with KLM"
יתרונות: "The Delta flight service was much better than the Air France flight I took on the previous leg."
חסרונות: "Entertainment worked sporadically"
חסרונות: "More options for gluten free food. Always get the same dish"
יתרונות: "The schedule and timing"
חסרונות: "The airport, some of the crew, the aircraft seats, the entertainment system"
יתרונות: "Crew was solicitous."
חסרונות: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
יתרונות: "Excellent service"
יתרונות: "The crew was wonderful. We were in business class which was modest but comfortable."
חסרונות: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
חסרונות: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
יתרונות: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
חסרונות: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
חסרונות: "boarding wasn't good."
יתרונות: "Everything! It was a wonderful experience."
חסרונות: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
חסרונות: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
חסרונות: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
יתרונות: "Flight crew, pilot,food and entertainment options were great"
חסרונות: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
חסרונות: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
יתרונות: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
יתרונות: "Absolutely everything perfect."
חסרונות: "Through my own fault I ordered a different seat instead of window seat. :)"
חסרונות: "Please see comments above about this flight."
חסרונות: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
יתרונות: "Crew were pleasant most of the time"
חסרונות: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
יתרונות: "The service was very professional."
חסרונות: "Everything went well."
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
יתרונות: "Arriving safely."
חסרונות: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
חסרונות: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
יתרונות: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
יתרונות: "Nothing special"
חסרונות: "They start serving late the apperitif before taking off and take it back right after."
חסרונות: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "Short, lots of leg space"
יתרונות: "Efficient on and off Staff polite and helpful"
יתרונות: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
חסרונות: "TV was too slow."
יתרונות: "Amazing service, seat and FOOD"
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "Loved the movie selection and the food was good too."
חסרונות: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
חסרונות: "Late...delayed from algiers"
יתרונות: "nice crew; excellent check in experience!"
חסרונות: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"
Overall the flight was fine. The food is not that good, they feed you to much bread.
Necesitan informar mejor al pasajero donde hacer el depósito del equipaje en el chequeo final.
צק אין , היו רק 2 דלפקים ותור ארוך מאוד , זמן המתנה 2.5 שעות . יציאה באיחור של שעה ( ישיבה במטוס ) ובסוף נחיתה קשה שהנוסעים נדחפו מהבלימה
The boarding process from Barcelona was a very long and arduous process as they have to check that everyone has a covid test. There were no explanations about what was happening. They didn't really even announce boarding. The flight itself wasn't bad. I got the cheapest ticket so there wasn't food included. So, I brought food onto the plane.
They broke my suitcase :(
Nice service. Everything on time. Not really a luxurious experience in business class.
The flight from Madrid to NYC was operated by American airlines,it took them a while to figure it out that I'm on flight number 095,it was really frustrated and a lot of pressure for me.finally a wonderful lady figure it out and helped me to go on the flight back home to NYC.
חסרונות: "They lost my suitcase"
חסרונות: "The suitcase did not zrrive"
חסרונות: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
חסרונות: "If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak."
חסרונות: "Don’t delay flights that messed my return"
יתרונות: "Puntual en horas de salida y llegada"
חסרונות: "Son muy incómodos los asientos para un vuelo trasatlántico"
חסרונות: "Mucho frío y baños muy sucios."
יתרונות: "Good seat"
חסרונות: "Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers..."
יתרונות: "Left on time, arrived on time, new plan, nice crew"
חסרונות: "Wi-fi did not work"
חסרונות: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
חסרונות: "Toilets were REALLY dirty"
חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
יתרונות: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
חסרונות: "Pedí que me manden la factura del vuelo y no me a llegado nunca."
יתרונות: "on time"
חסרונות: "very uncomfortable plane/ seats"
יתרונות: "Flight was short."
חסרונות: "Did not have any leg room. Could not get my knees and legs into the seat area."
יתרונות: "First time experience with Iberia. Very comfortable, friendly & good service."
יתרונות: "I liked my flight to Mallorca with BA"
חסרונות: "I didn’t like trip from Mallorca to SFO via Iberia."
יתרונות: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
חסרונות: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"
יתרונות: "Good organization and time on flight."
חסרונות: "In 10 hours never offered water."
חסרונות: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"
חסרונות: "No WiFi on a 10 hour flight!"
חסרונות: "Krew. Comfort srat . Space."
יתרונות: "Internal Wifi to watch movies and music"
חסרונות: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
יתרונות: "Seats in the first flight were very tight"
חסרונות: "No space for the legs!"
חסרונות: "On time, food is ok."
יתרונות: "Seats were too crowded. No leg room."
יתרונות: "The food for sale was better than average"
חסרונות: "The seats are by far the most constricted I’ve ever been in"
חסרונות: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."
יתרונות: "Quick flight - the staff was great and prompt for boarding. They were really accommodating and friendly. The seats were comfy although small. I feel asleep numerous times with no problem, lol."
חסרונות: "There were no negatives with this flight. I felt it matched the pricing and what I expected."
יתרונות: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
חסרונות: "My connection flight to use was better on americal"
יתרונות: "Reasonable leg room for a a 6 foot tall passenger"
חסרונות: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."
יתרונות: "Boarding was very efficient"
חסרונות: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"
יתרונות: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."
חסרונות: "Seats are extremely uncomfortable for a long flight. The food was not good. I tried to upgrade and was told I needed to buy a new ticket. The were plenty of seats available for an upgrade. Will not be flying Iberia again!!!"
חסרונות: "Food was just ok"
חסרונות: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
יתרונות: "Didn't happen!"
יתרונות: "Check in was easy"
יתרונות: "Boarding on time."
חסרונות: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."
חסרונות: "Food Bording Confort"
יתרונות: "The organization, the food, the beverages the stewardesses all were pretty bad, even the flight was late the boarding process was bad, I would not use them again."
יתרונות: "On time, good food, good entertainment, friendly flight attendants!!!"
חסרונות: "There was nothing I didn't like"
יתרונות: "More legroom than other airlines, timely and in flight entertainment."
חסרונות: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."
יתרונות: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
חסרונות: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"
חסרונות: "Knowing that the baggage wasn’t included in the price of the plane ticket"
חסרונות: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"
חסרונות: "check in was slow"
יתרונות: "NOTHING WAS GOOD"
חסרונות: "EVERYTHING could have been better. communication especially. a WHOLE DAY OF MY HOLIDAY WAS LOST"
יתרונות: "Yes de crew was amazing."
חסרונות: "The food could be much better. And the sits also, I think the plain was an old one. Anyway it was a good flight. Thank you."
יתרונות: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
יתרונות: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
חסרונות: "Not many toilets serving the back of the plane."
חסרונות: "Air Europa is the worst company in the world."
חסרונות: "The flight was 3 hrs delayed. I bought and took another flight."
חסרונות: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"
יתרונות: "Missed the flight because couldn’t check in on line ! 3 days trying to check in and the company site wouldn’t work ‘"
יתרונות: "Good seating space."
חסרונות: "Food & drinks are expensive, but we brought our own."
יתרונות: "On time"
חסרונות: "I was ticketed on AirFrance/Delta, but I guess they are a part of Skyteam and the plane was Air Europa Old decrepit aircraft, that had years of accumulated dirt between seats and such No personal TV screens Food was as bad as it gets for the snack, though the main meal was as they all are except more frugal. Headphones were available for 3 euros- never had that occur on an international flight. I will always ask if my ticket includes Air Europa as an operator and avoid them if that is the case"
יתרונות: "The staff was very friendly"
חסרונות: "It was a long flight and for a period of 3 hours if you wanted anything to drink you needed to go look for it. They should have come around with water every 2 hours is my suggestion"
יתרונות: "The flight was half empty which was great as i had 3 seats for myself. Everything was on time and functional. The crew was polite and nice."
יתרונות: "The crew were faultless, friendly and attentive."
חסרונות: "The flight was cramped. For a shorter flight from Madrid to Tel Aviv Air Europa uses a state of the art Boeing 787 Dreamliner which lives up to its name. Why they don't use this aircraft for the long haul flight beats me. I'd rather be comfortable for 10 hrs and suffer for 5 instead of the other way around. Still, looking forward to the last leg home."
חסרונות: "Boarding process was horrible and some of the staff were very rude"
יתרונות: "Air Europa's fare was cheap, but not as cheap as Latam but I was traveling with a friend who had already bought his ticket. The 5 hr flight from Tel Aviv to Madrid was in a super aircraft. Extremely comfortable flight."
חסרונות: "The flight to São Paulo was in an older aircraft, more cramped and no personal entertainment consuls. All in all the flight was fine being an overnight flight, but I would have expected the better aircraft on the long haul flight and the less comfortable aircraft on the short haul. Still good value for money and I'm would definitely fly Air Europa again!"
יתרונות: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
חסרונות: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
חסרונות: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."
חסרונות: "I missed my connection because of the insane delay on the first flight."
יתרונות: "Price paid"
חסרונות: "Food and drink options were mediocre. Also limited entertainment options..."
חסרונות: "I'm curious with Air Europa for not thoroughly detailing me at the time of booking about the extraneous and very unreasonable check-in baggage fee for €60!! For checkin in 1 bag at the counter! The website was deceptive in its wording with 1 baggag is free and the rest has a fee. Therefore, i understood that i didn't have to purchase a check in luggage fee. That right there is living expense that I depended on for my trip. Thanks Air Europa! The check-in agent and another Air Europa representative at the Madrid airport did little to anull my fee that I felt mislead about. That was terrible customer service! I tried to give my flight a chance, but the touch down landing was probably one of the worst jolted sloppy touchdowns I've experienced. I looked around to see other's surprised reaction. I don't know of how Air Europa stocks or current state of economy are; but after dropping €60 for 1 checked in luggage, I'd expect a free beverage or light snack provided. Even the hot tea was €2.50. Im not happy and warning other's not to use this airline."
חסרונות: "I tried to pay an extra suitcase and the website didn't give me access .. then I read than to southamerica was allow two suitcases, when I arrived to the airport, aireurope surprised me with 150 euros por one package extra"
יתרונות: "Modern airplane with proper space between seats"
חסרונות: "Too many babies that were crying all flight"
יתרונות: "Great flight on business class"
חסרונות: "I was taken back by the crew not friendly"
חסרונות: "Everything! Boarding process, delayed travel, the experience was terrible. Never again"
יתרונות: "On time and a nice crew."
חסרונות: "Terrible food, entertainment, seat and amount of leg room."
יתרונות: "The boarding was easy. Having a blanket and pillow at my seat."
חסרונות: "The delay and short time between flights to get to gate and get through customs. Having no in flight entertainment for a 7.5 hour flight. There was not a vegetarian snack option for my daughter."
יתרונות: "Good entertainment and comfort seats"
יתרונות: "Great plane"
חסרונות: "Slow baggage delivery in Barajas"
חסרונות: "Charged 60 dollars for one suitcase they said they announced in the internet the day before. No email or any other notification. belt sign during the all flight for turbulences that neVer existed No food or water because of the sign No entertainment"
יתרונות: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. On time and as pleasant as economy air travel today can be. No food or entertainment to rate on Paris -Madrid leg."
חסרונות: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do."
יתרונות: "Well maintained aircraft"
חסרונות: "Crowded seats"
חסרונות: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
חסרונות: "When I announce two weeks before the trip in Air Europa office Lima Perú, the impossibility to use that tickets, because appeared a cancer in my wife, they didnt want to receibe my explanation letter and medical certifications of the urgent surgery realized, unfortunately with bad results for her."
יתרונות: "On time flights and excellent crew."
חסרונות: "Seats are uncomfortable . For transoceanic travel Air Europa can improve seat cushion and air temperature."
יתרונות: "The crew is very kind"
חסרונות: "The comfort in the aircraft and the entertainment are really poor."
יתרונות: "La puntualialidad y amabilidad"
חסרונות: "En verdad todo estuvo muy bien"