The food wasn't good. Just don't bother!
יתרונות: "All was Good, no special negatives."
חסרונות: "Not worth my time to comment."
יתרונות: "the crew were so nice"
חסרונות: "not enough room between seats"
חסרונות: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
יתרונות: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
יתרונות: "Everything aside from the food and cabin atmosphere."
חסרונות: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
יתרונות: "The crew was good"
חסרונות: "Place for the legs and better food"
יתרונות: "The crew were very friendly."
יתרונות: "האוכל והשירות מצוינים והטייסים מצוינים"
חסרונות: "מקום ישיבה צפוף מידי"
יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
חסרונות: "That it wasn’t a flight to denver"
יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"
חסרונות: "I felt like a sardine."
יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"
יתרונות: "Problem free."
חסרונות: "It was a great flight."
יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"
יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
חסרונות: "Ok, old plane."
יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"
יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
יתרונות: "Great complimentary chocolate."
חסרונות: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."
יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"
יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
חסרונות: "Don't like to wait for no one 30 min inside airplane"
יתרונות: "Everything was great :) food is good, crew is perfect"
יתרונות: "entertainment was fine"
חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
יתרונות: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"
חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"
יתרונות: "The quiches are so yummy, and very compact and easy."
יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."
יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
יתרונות: "Flight was good and comfortable"
יתרונות: "Great experience. GOod comfortable flight, crew and overall services"
חסרונות: "I wish there were more bollywood albums and more bollywood movies...to choose from"
יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."
יתרונות: "Everthing went as planned. Left on time. Cannot complain."
יתרונות: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
חסרונות: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."
יתרונות: "Friendly flight attendants. Great food"
יתרונות: "The seats The crew"
חסרונות: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
יתרונות: "Great food and drink options."
חסרונות: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
יתרונות: "Overall good value for the price paid. The service is great and friendly."
חסרונות: "The entertainment system needs some improvement and upgrade."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "The Turkish Airline crew are treat you as guests not as customers."
חסרונות: "Food and service"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "The service"
חסרונות: "No entertainment. Late boarding."
יתרונות: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
חסרונות: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
יתרונות: "Cost of seat."
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
חסרונות: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
יתרונות: "Great service"
חסרונות: "No room"
יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
חסרונות: "Customer service"
חסרונות: "Nothing beat"
יתרונות: "Will never use kayak again"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
יתרונות: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
חסרונות: "No air in cabin"
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "good job rushing us to the correct gate"
יתרונות: "friendly crew and superior service"
יתרונות: "Add good airline to Atlanta to eu"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Smooth flight"
חסרונות: "flight canceled , i flew diff, airlines"
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "Everything was perfect during the flight."
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
יתרונות: "Everything perfect and arrive to destination on perfect time."
חסרונות: "All positive."
יתרונות: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
חסרונות: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"
יתרונות: "Great crew."
חסרונות: "Ran out of business class meal. Substituted a Econ class."
יתרונות: "KLM STAFF WERE VERY PROFESSIONAL"
חסרונות: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
יתרונות: "The aircraft"
חסרונות: "No overbooking next time!"
יתרונות: "Crew was nice and pleasant"
חסרונות: "Flight very late"
יתרונות: "Crew helpful. Food good."
חסרונות: "Better range of movies please"
חסרונות: "Boarding was very slow."
יתרונות: "Crew was ok."
חסרונות: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
חסרונות: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
יתרונות: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
חסרונות: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
חסרונות: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
יתרונות: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
חסרונות: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
יתרונות: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
יתרונות: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
חסרונות: "There were several flight delays and gates were changes a few times."
יתרונות: "Entertainment options."
חסרונות: "Service was poor, seat did not recline, and the food was terrible."
חסרונות: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
יתרונות: "MCR airport Mert & Greet parking was smooth and efficient."
חסרונות: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"
יתרונות: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
חסרונות: "No complaints about anything."
יתרונות: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."
יתרונות: "Nothing really"
חסרונות: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
יתרונות: "I got some rest"
חסרונות: "unable to charge my phone or watch movies"
יתרונות: "Service, technology"
חסרונות: "Could not print by boarding card and was not allowed to board in Amsterdam"
יתרונות: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
חסרונות: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
חסרונות: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
יתרונות: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
חסרונות: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"
יתרונות: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
חסרונות: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
חסרונות: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
יתרונות: "The flight was great."
חסרונות: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
יתרונות: "No chargers or tv on planes"
חסרונות: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
יתרונות: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
חסרונות: "What is there not to like about KLM? I cannot find anything."
יתרונות: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
חסרונות: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
יתרונות: "Food and drink service"
חסרונות: "Boarding pass facility"
יתרונות: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
חסרונות: "Quite bummed the plane didn't have wifi / USB"
יתרונות: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
חסרונות: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
חסרונות: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
יתרונות: "In general, it was ok"
חסרונות: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
Excellent flight and service. Food, main course and dessert are good but 1st course very bad. I didn't like the breakfast. Needs something as cheese or fruit. Or at least a good quality croissant.
חסרונות: "Due to COVID it was ok"
חסרונות: "All seats taken, no real COVID protocol. No food, no drinks."
יתרונות: "La tripulación"
חסרונות: "El manejo de equipajes nunca llegaron"
יתרונות: "Yes! Everything was comfortable and on time. Everyone was courteous. I had a great experience."
חסרונות: "Better seats and better boarding access"
חסרונות: "They broke both of my luggage and don't recognize a thing!"
חסרונות: "NOT BROKE BOTH OF MY LUGGAGE NEXT TIME, if ever I have to use that airline again. They destroyed my luggage and didn't recognize a thing."
חסרונות: "Renew movies and music in the media center"
חסרונות: "The ham and cheese sandwich was barely acceptable"
יתרונות: "The flight was ok and on time, but we had to wait to get our luggage for about an hour."
יתרונות: "Great price, comfortable seats in main cabin, large overhead space"
חסרונות: "Nothing, except for ‘breakfast’ was a granola bar"
יתרונות: "Food was ok, plane was quiet and dark so could sleep, movies choice was good."
חסרונות: "Plane was delayed 1 1/2 hours. Seating is tight, especially if person in front of you reclines his seat."
יתרונות: "Fast boarding."
חסרונות: "Basic food. No entertainment."
חסרונות: "It took very long to get the luggage after we had landed"
יתרונות: "On time, efficient boarding, entertainment console."
יתרונות: "Crew and entertainment."
חסרונות: "Food and lack of spirits besides beer and wine."
יתרונות: "Everything was great. No problems at all. Very professional staff!"
חסרונות: "My only complaint was the food was loaded with carbs. Bread more bread and lots of sugar. Other than that everything was fine...."
יתרונות: "Boarding the plane back to front is common sense! Food was decent, the dessert was somehow really delicious."
חסרונות: "Checking-in in Argentina was chaotic and hard to understand, but they got the job done, apparently they have a system that works for them, but as an outsider it's hard to recognize. Way too many announcements for an overnight flight. They also served breakfast at midnight for some reason? Could just be the awkward time of the flight."
יתרונות: "No real complaints about the flight itself. Crew was friendly and the food wasn't too bad. We actually got there 40 minutes early."
חסרונות: "Seating was pretty tight and there was no in-flight wifi at all. That was a big problem for me since I was planning to do work on my flight/"
יתרונות: "For some reason - no explanation - they pulled me from the back of the line and expedited my boarding."
חסרונות: "Rrading light didn't work. Food OK, not very good. Seats very tight, really cramped."
יתרונות: "Easy check in and clear directions for boarding, on time...and no problems with the flight."
חסרונות: "I needed to check my carry on bag because it was over 8 kg."
יתרונות: "Direct from BA to NYC"
חסרונות: "Very cramped seats. Limited entertainment selection."
יתרונות: "Everything worked out on time. Plane with renovated interior, large screen IFE, food just normal airplane food. Movie selection a bit mediocre. Received excellent service from staff in Buenos Aires (had to check in extra bag that my family had there, it was oversize and the agent took extra care, walked me to oversize bag check)."
חסרונות: "No food, only soft drinks. No entertainment No wifi"
חסרונות: "Flight was cancelled and I could not do my trip"
יתרונות: "Smooth and on time flight. Food was lacking considering 6am departure."
חסרונות: "Food was lacking considering 6am departure"
חסרונות: "We were in the exit row. They made us put our light jackets in the overhead bin while letting 4 others keep them in their laps. When I pointed to the other jackets, the two attendants looked at them and then just moved on. 9 flights in 21 days, all flight attendants on the other airlines we flew were friendly and pleasant. Aerolineas Argentinas attendants were grim, unfriendly, and we believe singled us out for being from the US."
יתרונות: "normal safe flight"
חסרונות: "my luggage was lost !!!! and we are still waiting for it to arrive ... it resulted in 2 days stuck in a hostel in Santa Cruz without any compensation from the airline"
יתרונות: "If I was trying to get to Mendoza, the delay would not have been cool, but since we knew about the delay ahead of time, we were able to go have breakfast, lunch, and a couple hours at the hot springs. Thanks for the heads up!"
יתרונות: "The modern airplanes, and exiting gate on time"
חסרונות: "The plane did not have entertainment screens or a radio to listen"
חסרונות: "Flight cancelled without giving me a solution for my connection flights. I LOST THEM!"
חסרונות: "It seems like there is no simple grasp of what priority luggage means. It means that it should be handled first and that it would come out first on the carousel. This did not happen and caused significant delay in our departure."
יתרונות: "In flight entertainment through wifi and smart phone."
חסרונות: "Late flight with no information on why there was a delay. Managed to catch the connecting flight but our luggage did not. No one gave us a lost luggage number so no one was able to tell us where our luggage was."
יתרונות: "In flight entertainment through wifi and smart phone."
חסרונות: "Late flight with no information on why there was a delay. Managed to catch the connecting flight but our luggage did not. No one gave us a lost luggage number so no one was able to tell us where our luggage was."
יתרונות: "Efficient boarding, pleasant crew, air conditioning worked well."
חסרונות: "Tight pitch between rows of seats. My knees where practically pushed up against the seat in front of me, and I'm only 5'9". For a 4.5 hour long flight, to be served crackers and cookies is just unacceptable. There wasn't even an option to buy food onboard! And with all the airlines that have entertainment onboard, it was disappointing to just stare at the fabric of the seat in front of me."
יתרונות: "The airplane was a newer one that was very comfortable."
חסרונות: "Aerolineas staff was very rude during airline strike"
יתרונות: "The flight was great it was kayak that was the probekm"
חסרונות: "The kayak app showed the wrong time for my flight. Luckily we got there early and we're able to board right away. My next flight is also showing the wrong time. I can't use the kayak app if it's not reliable. The time still hasn't updated even after landing."
חסרונות: "flight cancelled just informing me the night before departure. no redirecting, no options, no reimbursement"
יתרונות: "IFE had been upgraded to include on-demand content. AR's pilots are some of the best in the market, with lots of training; had a very smooth flight experience in that regard. Early arrival, prompt departure."
חסרונות: "Horrible food, nearly inedible. Bathrooms were a mess after just a few hours (of a 13-hour flight). Flight attendants were MIA immediately after dinner service and did not check up on passengers proactively. Boarding process was disorganized."
יתרונות: "Aviones nuevos."
חסרונות: "El catering"
יתרונות: "Professional operation"
חסרונות: "The food Was poor"
יתרונות: "Left on time, plane was comfortable and clean and the crew was very polite."
חסרונות: "Meal was a bit small"
חסרונות: "Non-vegetarian food not available"
יתרונות: "Flight was empty! Full of space to sleep"
חסרונות: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"
יתרונות: "The variety on the LATAM Play."
חסרונות: "There was no vegetarian food. I do not eat meat and the only available sandwich had ham. Having an only cheese option is not that expensive or complicated..."
יתרונות: "Easy access to entertainment via my phone"
חסרונות: "Better snacks"
חסרונות: "Almost everything. This airline charges normal fees and offers low cost service. Very bad"
יתרונות: "Everything on time. 30 minutes ahead of schudle"
יתרונות: "I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?"
חסרונות: "The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!"
יתרונות: "My fellow passengers."
חסרונות: "Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence."
חסרונות: "The check-in and boarding process was chaotic. Only one check-in station accepted credit cards to pay for check bags, creating a long delay when the printer broke."
יתרונות: "We did not crash"
חסרונות: "I was bumped from an earlier flight to a later flight with no notification"
יתרונות: "Crew very nice chicks"
חסרונות: "Is like flying in the floor, very uncomfortable"
יתרונות: "The leg place and reclining chair"
חסרונות: "Better pillows"
יתרונות: "The snack was ok."
חסרונות: "The flight was delayed for over one hour and a half and nobody could tell us why"
יתרונות: "Excellent price and value. Great service both before and after travelling with an infant"
חסרונות: "Food quality could be better"
יתרונות: "Good service and food. Though food tray was small. not very many choices. Pleasant crew."
חסרונות: "The boarding process in Lima was chaotic. I was to continue on the same plane from Miami and Lima to Buenos Aires, however, nobody mentioned I could stay on the same aircraft, so they made me go off the plane out the arriving area hall, again through security, which was a hassle, almost forgot my wrist watch..... all that to end up in the same gate to board the same plane. a total waste of time and energy...."
יתרונות: "Friendly employees"
חסרונות: "Seat pitch"
יתרונות: "Vegan food please!!!"
חסרונות: "Las time change my AirPort"
יתרונות: "Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster."
יתרונות: "I was a little worried because I hadn't flown them before but they were excellent. Plenty of leg room, the flight attendants were lovely, everything was clean, food was good (not gourmet but good) and no real turbulence. It was great."
חסרונות: "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."
יתרונות: "the flight was quiet"
חסרונות: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"
יתרונות: "The whole flight went smoothly and I really have no complaints about the flight itself."
חסרונות: "When I arrived, my luggage did not make the connecting flight. It was tracked down and hopefully will make it to me soon but you can see how it’s inconvenient. The first leg of my flight was operated by Wamos, though it was a LATAM flight. I know that this is something that happens often for all sorts of reasons, however I can’t help but think it had something to do with the transition of my luggage from one flight to the next. My flights home are similar ( One leg of it being operated by another airline) and needless to say I’m a bit nervous about that."
חסרונות: "Aeronave muito velha, parecia que ia desmontar no ar."
יתרונות: "the entertainment console's on the seat backs are modern and have a lot of content."
חסרונות: "LATAM made me pour out all the water at the gate that I purchased on the concourse after security. they also made me throw away my food. I am very displeased that I had to throw out $15+ dollars of food and drink and that I had zero water when getting on an 11 hour flight. that's outrageous."
יתרונות: "Comfortable and sufficient entertainment."
חסרונות: "The food wasn’t spectacular."
חסרונות: "Hidden baggage fees. Extra fee to check in a bag was not disclosed at the moment I purchased my ticket. This airline doesn't even provide water to passengers. It's as stingy as it gets among all other airlines I've flow and value for money is poor."
יתרונות: "Timely and leg room ok."
חסרונות: "I’d rather have the option to buy good food than to get prepaid substandard food. No entertainment system available but these days everybody brings their own tablet anyway. Crew was polite and professional."
יתרונות: "The plane 787- 8 is new and realy comfortable"
חסרונות: "Too much bread at dinner The flight was delayed more than 15 minutes"
יתרונות: "Punctuality. attention of stewardesses"
יתרונות: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
חסרונות: "Standing too long before boarding at 2am!"
יתרונות: "Punctual, clean, courteous , good entertainment, steel cutlery."
יתרונות: "The newer planes with full video made travelling nice"
חסרונות: "Legroom was a little tight"
חסרונות: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."
יתרונות: "Staff was nice despite the situation."
חסרונות: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."
חסרונות: "To short connection"
חסרונות: "my luggage arrives with delay of 8 hours."
יתרונות: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
חסרונות: "It was all very good on the flight TO Lima. No problems."
חסרונות: "It took forever to load the plane and they overbooked a few seats. The crew was clueless about how to handle seating a nice family whose seats were taken. 20 minutes later, the crew finally got it together. Also, the sandwich sucked. Some type of cream cheese on a lousy roll. Unbelievably bad and a calorie waste; tasted like wall paste."
חסרונות: "Flight was delayed due to late arrival of airplane. That early in the morning? Not a good reason."
יתרונות: "Boarding was handled very efficiently"
חסרונות: "The plane looked very dated. But otherwise it was a pleasant experience"
יתרונות: "I am deaf, almost 68y. Old. They insisted to escort me to the gate, I was very happy to be escorted by a beautiful young girl. I would have been a little lost had I gone through the screening by myself. The indicated gate number was changed as well."
חסרונות: "Liked everything"
חסרונות: "Tiny uncomfortable OLD plane !!"