חסרונות: "Due to COVID it was ok"
חסרונות: "All seats taken, no real COVID protocol. No food, no drinks."
יתרונות: "La tripulación"
חסרונות: "El manejo de equipajes nunca llegaron"
חסרונות: "Boarded the plane and then de boarded to find out that the flight had been rescheduled possibly 12 hours. I still don’t know what the problem was. Luckily it only ended up being delayed 7 hours instead of 12"
יתרונות: "Yes! Everything was comfortable and on time. Everyone was courteous. I had a great experience."
חסרונות: "Better seats and better boarding access"
חסרונות: "They broke both of my luggage and don't recognize a thing!"
חסרונות: "NOT BROKE BOTH OF MY LUGGAGE NEXT TIME, if ever I have to use that airline again. They destroyed my luggage and didn't recognize a thing."
חסרונות: "Renew movies and music in the media center"
חסרונות: "The ham and cheese sandwich was barely acceptable"
יתרונות: "The flight was ok and on time, but we had to wait to get our luggage for about an hour."
יתרונות: "Great price, comfortable seats in main cabin, large overhead space"
חסרונות: "Nothing, except for ‘breakfast’ was a granola bar"
יתרונות: "Food was ok, plane was quiet and dark so could sleep, movies choice was good."
חסרונות: "Plane was delayed 1 1/2 hours. Seating is tight, especially if person in front of you reclines his seat."
יתרונות: "Fast boarding."
חסרונות: "Basic food. No entertainment."
חסרונות: "It took very long to get the luggage after we had landed"
יתרונות: "On time, efficient boarding, entertainment console."
יתרונות: "Crew and entertainment."
חסרונות: "Food and lack of spirits besides beer and wine."
יתרונות: "Everything was great. No problems at all. Very professional staff!"
חסרונות: "My only complaint was the food was loaded with carbs. Bread more bread and lots of sugar. Other than that everything was fine...."
יתרונות: "Boarding the plane back to front is common sense! Food was decent, the dessert was somehow really delicious."
חסרונות: "Checking-in in Argentina was chaotic and hard to understand, but they got the job done, apparently they have a system that works for them, but as an outsider it's hard to recognize. Way too many announcements for an overnight flight. They also served breakfast at midnight for some reason? Could just be the awkward time of the flight."
יתרונות: "No real complaints about the flight itself. Crew was friendly and the food wasn't too bad. We actually got there 40 minutes early."
חסרונות: "Seating was pretty tight and there was no in-flight wifi at all. That was a big problem for me since I was planning to do work on my flight/"
יתרונות: "For some reason - no explanation - they pulled me from the back of the line and expedited my boarding."
חסרונות: "Rrading light didn't work. Food OK, not very good. Seats very tight, really cramped."
יתרונות: "Easy check in and clear directions for boarding, on time...and no problems with the flight."
חסרונות: "I needed to check my carry on bag because it was over 8 kg."
יתרונות: "Direct from BA to NYC"
חסרונות: "Very cramped seats. Limited entertainment selection."
יתרונות: "Everything worked out on time. Plane with renovated interior, large screen IFE, food just normal airplane food. Movie selection a bit mediocre. Received excellent service from staff in Buenos Aires (had to check in extra bag that my family had there, it was oversize and the agent took extra care, walked me to oversize bag check)."
חסרונות: "No food, only soft drinks. No entertainment No wifi"
חסרונות: "Flight was cancelled and I could not do my trip"
יתרונות: "Smooth and on time flight. Food was lacking considering 6am departure."
חסרונות: "Food was lacking considering 6am departure"
חסרונות: "We were in the exit row. They made us put our light jackets in the overhead bin while letting 4 others keep them in their laps. When I pointed to the other jackets, the two attendants looked at them and then just moved on. 9 flights in 21 days, all flight attendants on the other airlines we flew were friendly and pleasant. Aerolineas Argentinas attendants were grim, unfriendly, and we believe singled us out for being from the US."
יתרונות: "normal safe flight"
חסרונות: "my luggage was lost !!!! and we are still waiting for it to arrive ... it resulted in 2 days stuck in a hostel in Santa Cruz without any compensation from the airline"
יתרונות: "If I was trying to get to Mendoza, the delay would not have been cool, but since we knew about the delay ahead of time, we were able to go have breakfast, lunch, and a couple hours at the hot springs. Thanks for the heads up!"
יתרונות: "The modern airplanes, and exiting gate on time"
חסרונות: "The plane did not have entertainment screens or a radio to listen"
חסרונות: "Flight cancelled without giving me a solution for my connection flights. I LOST THEM!"
חסרונות: "It seems like there is no simple grasp of what priority luggage means. It means that it should be handled first and that it would come out first on the carousel. This did not happen and caused significant delay in our departure."
יתרונות: "In flight entertainment through wifi and smart phone."
חסרונות: "Late flight with no information on why there was a delay. Managed to catch the connecting flight but our luggage did not. No one gave us a lost luggage number so no one was able to tell us where our luggage was."
יתרונות: "In flight entertainment through wifi and smart phone."
חסרונות: "Late flight with no information on why there was a delay. Managed to catch the connecting flight but our luggage did not. No one gave us a lost luggage number so no one was able to tell us where our luggage was."
יתרונות: "Efficient boarding, pleasant crew, air conditioning worked well."
חסרונות: "Tight pitch between rows of seats. My knees where practically pushed up against the seat in front of me, and I'm only 5'9". For a 4.5 hour long flight, to be served crackers and cookies is just unacceptable. There wasn't even an option to buy food onboard! And with all the airlines that have entertainment onboard, it was disappointing to just stare at the fabric of the seat in front of me."
יתרונות: "The airplane was a newer one that was very comfortable."
חסרונות: "Aerolineas staff was very rude during airline strike"
יתרונות: "The flight was great it was kayak that was the probekm"
חסרונות: "The kayak app showed the wrong time for my flight. Luckily we got there early and we're able to board right away. My next flight is also showing the wrong time. I can't use the kayak app if it's not reliable. The time still hasn't updated even after landing."
חסרונות: "flight cancelled just informing me the night before departure. no redirecting, no options, no reimbursement"
יתרונות: "IFE had been upgraded to include on-demand content. AR's pilots are some of the best in the market, with lots of training; had a very smooth flight experience in that regard. Early arrival, prompt departure."
חסרונות: "Horrible food, nearly inedible. Bathrooms were a mess after just a few hours (of a 13-hour flight). Flight attendants were MIA immediately after dinner service and did not check up on passengers proactively. Boarding process was disorganized."
יתרונות: "Aviones nuevos."
חסרונות: "El catering"
יתרונות: "Professional operation"
חסרונות: "The food Was poor"
יתרונות: "Left on time, plane was comfortable and clean and the crew was very polite."
חסרונות: "Meal was a bit small"
חסרונות: "Non-vegetarian food not available"
יתרונות: "Flight was empty! Full of space to sleep"
Flight delayed. Missed connection. Bags lost. One of which has been lost for 11 days
Hi ! When arrived to the airport the reservation from Iberia was not registered in the American Airlines system. They had to do a new reservation in the counter. 1.5 hours later, I was able to board. Don’t understand what happened, caused a lot of stress and almost stayed in Paris if the American Airlines counter team did not intervene.
צק אין , היו רק 2 דלפקים ותור ארוך מאוד , זמן המתנה 2.5 שעות . יציאה באיחור של שעה ( ישיבה במטוס ) ובסוף נחיתה קשה שהנוסעים נדחפו מהבלימה
The flight from Madrid to NYC was operated by American airlines,it took them a while to figure it out that I'm on flight number 095,it was really frustrated and a lot of pressure for me.finally a wonderful lady figure it out and helped me to go on the flight back home to NYC.
חסרונות: "more space and be able to recline"
חסרונות: "The suitcase did not zrrive"
חסרונות: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
חסרונות: "Incomodos los asientos para un vuelo trasatlántico"
יתרונות: "El avión estaba ok"
חסרונות: "A raíz de una huelga en Argentina que se declaró el 14/5 tardaron más de 10 días en comenzar a re programar los vuelos. El call center te da información falsa ya que no tienen idea de lo que ocurre. Re programado el vuelo para salir después de la hora 24 del día de paro, habilitaron 4 counters"
יתרונות: "Left on time, arrived on time, new plan, nice crew"
חסרונות: "Wi-fi did not work"
חסרונות: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
חסרונות: "Toilets were REALLY dirty"
חסרונות: "At leasr a cup of water during the flight"
חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
יתרונות: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
חסרונות: "Pedí que me manden la factura del vuelo y no me a llegado nunca."
יתרונות: "Every thing was ok"
יתרונות: "Excellent crew and comfort during flight."
חסרונות: "Confusion at time of boarding."
יתרונות: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
חסרונות: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"
חסרונות: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
חסרונות: "Iberia allows kids to abuse other passengers. I asked a flight attendant to stop this abuse after I was bumped in head a number of times by a kid that was jumping across a row a seats in front of mine ,the flight attendant told me that I should tolerate this abuse because it was from a kid,then proceeded to tell me that if I did not want to go throughout this abuse ,I should fly in a private plane. I felt irate at such response from a flight attendant and responded that I will never fly Iberia again. I wanted the attendant to talk to the parents and ask them to control their kid from abusing the adjacent passengers.I felt the impulse to talk to the crew chief but decided against it simply because I would do them a favor if they listened. Truthfully I think carriers with such attitudes deserve to go bankrupt and I hope they do."
חסרונות: "No WiFi on a 10 hour flight!"
חסרונות: "Krew. Comfort srat . Space."
יתרונות: "crew members were nice."
חסרונות: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."
חסרונות: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."
יתרונות: "Internal Wifi to watch movies and music"
חסרונות: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
יתרונות: "Seats in the first flight were very tight"
חסרונות: "No space for the legs!"
יתרונות: "Seats were too crowded. No leg room."
חסרונות: "Flight from Iberia, operated by AA and finaly no flight!!!!!"
יתרונות: "Very nice crew"
חסרונות: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."
יתרונות: "Entertainment was nice and the rise was very smooth."
יתרונות: "The flight was smooth."
חסרונות: "They were very unhelpful in flight changes and schedule changes. I was very disappointed in all the travel agents we spoke with. They were all very unhelpful except for one lady who helped change our reservations. I will not be flying Iberia, British Airways, or Americans airlines ever again. My experience was terrible."
חסרונות: "The airline put me on standby for my connecting flight without telling me at anypoint until I was at the gate. I lost a day of vacation and instead had to wait in Madrid for 4hrs, fly to a neighboring city, and then take 2hr bus to my final destination."
יתרונות: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
חסרונות: "My connection flight to use was better on americal"
יתרונות: "I liked the inflight shower courtesy of turbulence and staff serving drinks"
חסרונות: "Not a British airways flight, but Iberia. No TP in the head"
יתרונות: "Boarding was very efficient"
חסרונות: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"
יתרונות: "Overall I give the flight an average score, I like that everything was attended in a service oriented manner."
חסרונות: "I didn't like the aspect of lack of order at the airport specially when boarding, crew seemed a bit lost for a second there. In some respects I felt the plane had a dated feel to it; but then, I've never flown with Iberia before."
יתרונות: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."
חסרונות: "Food was just ok"
חסרונות: "Iberia is not good at boarding"
יתרונות: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
חסרונות: "Nothing really stands out unless you want to make coach like 1st class for the same price"
יתרונות: "The plane was quiet, the crew was extremely efficient and polite."
חסרונות: "No complaints."
חסרונות: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
יתרונות: "It was on time. It was efficient."
חסרונות: "Should offer at least water."
יתרונות: "I had the next seat empty next to the window so I can sleep more comfortably. The entertainment selection was wonderful."
חסרונות: "The air conditioning was too cold. I was sneezing the whole trip."
יתרונות: "Boarding on time."
חסרונות: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."
יתרונות: "On time."
חסרונות: "Small plane so comforts are limited."
חסרונות: "Food Bording Confort"
יתרונות: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"
יתרונות: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
יתרונות: "The crew whas perfect, the seats comforted and the food whas good."
יתרונות: "Crew is excellent"
חסרונות: "Delays and we had to actually run for the connected flight"
יתרונות: "Large space"
חסרונות: "Old aircraft rickety seats"
יתרונות: "The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous."
חסרונות: "See above"
חסרונות: "Not having to wait 3 days for my luggage"
יתרונות: "Crew is friendly."
חסרונות: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
חסרונות: "Nothing. Very smooth"
חסרונות: "The whole boarding process was a bit chaotic. I was really called on the plane. I tried to signal for a blanket or some food but there was only 2 cabin crew members."
יתרונות: "I received flying miles for this flight, well actually I really tried to find something positive to say"
חסרונות: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."
יתרונות: "Crew members were friendly....."
חסרונות: "No entertainment"
חסרונות: "old, uncomfortable plane with no entertainment system. miserable experience"
חסרונות: "Old plane. Not comfortable for a relatively long flight"
יתרונות: "delayed departure due to weather , very limited information from the crew towards the passengers."
יתרונות: "Friendly crew"
חסרונות: "Good not that great - a suggestion - why not something like fresh bread (sandwiches) with cheese and tomato on it - bread often not so fresh"
חסרונות: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."
חסרונות: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
חסרונות: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
חסרונות: "No kosher food eventhogh we asked for it"
יתרונות: "The flight crew was pleasant and helpful"
חסרונות: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."
חסרונות: "Food horrible. Poor infrequent service, cramped seating, poor movie selection"
חסרונות: "flight was 6 hours delayed"
יתרונות: "Served dinner"
חסרונות: "the seats however were quite tight and there was no electrical plug for charging."
יתרונות: "Comfort The crew is always so helpful."
חסרונות: "Food did not agree with me again."
יתרונות: "The staff assistance Kosher food was great"
חסרונות: "Overhead baggage compartment was taken over by cups and stuff"
יתרונות: "The crew where very pleasant & the service on the plane was good"
חסרונות: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"
חסרונות: "My phone was stolen on airport premises"
יתרונות: "The worst airline company I've ever used"
חסרונות: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
חסרונות: "There was a deley of 3 and a half h"
יתרונות: "Extra comfort and quiet in business class worth cost"
חסרונות: "Airport in ADS was very basic. Was hard to find a descent toilet"
יתרונות: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
חסרונות: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"
חסרונות: "Everything. I have written to email@example.com"
יתרונות: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
חסרונות: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
יתרונות: "aircraft was nice and well kept, and crew friendly."
חסרונות: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."
יתרונות: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
חסרונות: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"
יתרונות: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
יתרונות: "The service onboard was excellent!"
חסרונות: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
חסרונות: "Addis Airport is terribly organized and far too small for the volume of people they're pushing through it (which is probably the lead cause of the poor organization)."
חסרונות: "same flight crew"
יתרונות: "The comfort of the plane and the flight was pleasant"
חסרונות: "There is racketeering syndicate in Guangzhou Airport exploiting passengers only on ETHIOPIAN AIRLINE after check-in."
חסרונות: "Food and entertainment was lame especially because sound didn't work."
יתרונות: "The crew tries very hard to please"
חסרונות: "Toilets were not cleaned during the flight. Seats uncomfortable and much too crowded. Plane is inconvenient for night travel. No personal television."
יתרונות: "Comfortable airline but on the small side. It was perfect for the price."
חסרונות: "Kosher food was poor. I know there are higher quality options from Israel, Johannesburg, Frankfurt, etc. This meal was from Antwerp and was not nice at all."
חסרונות: "Food options and number of times meals are served could be improved."
חסרונות: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."
יתרונות: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
חסרונות: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"
יתרונות: "The flight was on time and the staff were great."
חסרונות: "The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything."
יתרונות: "They let me sleep and didn’t wake me for food or beverages."
חסרונות: "Boarding was down a jetway, down a light of stairs, stand around in the heat while they get the busses to the bottom of the stairs, and then cattle call onto the jet. Other than checking IDs and boarding passes, there was no organization to the process at all."
חסרונות: "Better plane Leave on time.....almost missed my connection to NY Lost my bag"
יתרונות: "Open seat right next to me"
חסרונות: "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"
יתרונות: "Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently."
חסרונות: "There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board."
חסרונות: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"
יתרונות: "Trip was short."
יתרונות: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
יתרונות: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
חסרונות: "Not many toilets serving the back of the plane."
חסרונות: "Air Europa is the worst company in the world."
חסרונות: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"
יתרונות: "Plane was great"
יתרונות: "We did arrive"
חסרונות: "15 mins late...boarding...looked like a circus...got double billed for my luggage...person in charge of boarding ...total B to customers.... There are other options...take them."
חסרונות: "Compre mis pasajes con derecho a 2 maletas de 23 kg cada una y llegamos al mostrador y nos dijieron que no teníamos derecho a maletas, por lo cual tuvimos que pagar 173$ por maleta, es correcto ?"
יתרונות: "Good seating space."
חסרונות: "Food & drinks are expensive, but we brought our own."
יתרונות: "Everything was good."
יתרונות: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
חסרונות: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
יתרונות: "Very helpful crew. Courtious"
חסרונות: "Food could be better in flight."
יתרונות: "Price paid"
חסרונות: "Food and drink options were mediocre. Also limited entertainment options..."
יתרונות: "Vuelo de la excelencia"
יתרונות: "The airplane was clean, and the staff were correct and professional."
חסרונות: "The seating is very tight. I also didn't appreciate the ongoing videos on the main screens, many of which were distracting in a negative way. Boarding was also a bit chaotic. Rather than call us to the plane by rows, we were asked to form two lines, right at the moment of boarding, and the passengers all had to scramble together and jostle our way through."
יתרונות: "Modern airplane with proper space between seats"
חסרונות: "Too many babies that were crying all flight"
יתרונות: "Great flight on business class"
יתרונות: "I really liked the food throughout the flight and the crew was amazing!"
חסרונות: "We were not allowed to check in online and we had to be at the airport hours to check in physically but there was no counter with airEuropa, so we had to wait until the people arrived then we had to make line which was long! We had issues with our bags so we had to check them in, which was okay since it was free. The space in the airplane was so tight that it was not comfortable at all."
יתרונות: "Very friendly."
חסרונות: "Everything was perfect. Can't complain everything was good."
יתרונות: "On time and a nice crew."
חסרונות: "Terrible food, entertainment, seat and amount of leg room."
יתרונות: "Generally, a fairly good airline. The crew were exceptional."
חסרונות: "Boarding was delayed, first an hour, and then two. However, no one updated the departure board at the gate nor offered any information without being asked first. Their app and online check in is woeful. Especially if you try to add a miles account."
יתרונות: "Good entertainment and comfort seats"
יתרונות: "Great plane"
חסרונות: "Slow baggage delivery in Barajas"
יתרונות: "Check in perfect directions great plane great sits comfortable"
חסרונות: "The flight attendants could be a little bit "nicer" The food -- so so Movies OK"
יתרונות: "Planes were fairly new and clean"
חסרונות: "Their automated random seating will not work on all computers."
יתרונות: "Well maintained aircraft"
חסרונות: "Crowded seats"
חסרונות: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
יתרונות: "The length of the flight. The crew was very polite."
חסרונות: "The airplane was old, the food was OK for breakfast but the dinner was bad. The check in app didn't work properly and I was not able to get the boarding pass of the seat I wanted. It isn't a direct flight, there is a 2 hours stop in Asunción and you have to take everything with you like you were changing planes. They should allow to leave stuff one the plane. Also, be aware that 50+ HK seats are reserved for the crew, I selected one of those in the outbound flight and they changed me to another seat that was near the toilet with no window. A really bad flight."
יתרונות: "Everything was just perfect. I will flight with them again."
חסרונות: "The boarding procedure need to improve."
יתרונות: "The entertaiment and the crew were fine."
חסרונות: "I did not like the food and I spent more than an our in the line of aireuropa in Madrid airport to check in the luggage. The space between sits us not enough."
יתרונות: "The staff is very helpful and the food is very good."
יתרונות: "I arrived."
חסרונות: "The flight was 1 1/2 hours late. Large person in the seat in front of me and when she reclined I couldn't cross my legs. And I am only 5'2", I can't imagine a tall person coping. Not very clean aircraft (fork and wrappers from earlier flight lay at my feet). Cheap fair, but you get what you pay for. We did not receive the upgraded seats on any flight we booked. Poor customer service."
יתרונות: "Lunch and dinners and service was better in this fly compare to my last 2 trips same fly itirenary"
חסרונות: "Snacks (breakfast or PM snack) Also this is the 3rd fly that I take in las 15 months and alwyas de plug on the seats are either damage or do not operate. 3 out of 3. Please conduct an assesment of your PM verification"
יתרונות: "Food was better than I remembered from my last trip with AirEuropa in 2010."
חסרונות: "Not related to the airline, but customs arriving in Miami was a horribly lengthy process. I guest that's the norm now a days."
יתרונות: "The price, the professional touch down upon landing."
חסרונות: "Too long time to clear the table during that time, my neighbor had to go to the toilet so we needed to work on it The flight attendant deliberately delayed my request for water until she was making the beverages round to all.."