על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "The Turkish Airline crew are treat you as guests not as customers."
חסרונות: "Food and service"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "The service"
חסרונות: "No entertainment. Late boarding."
יתרונות: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
חסרונות: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
יתרונות: "Cost of seat."
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
חסרונות: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
יתרונות: "Great service"
חסרונות: "No room"
יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
חסרונות: "Customer service"
חסרונות: "Nothing beat"
יתרונות: "Will never use kayak again"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
יתרונות: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
חסרונות: "No air in cabin"
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "good job rushing us to the correct gate"
יתרונות: "friendly crew and superior service"
יתרונות: "Add good airline to Atlanta to eu"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Smooth flight"
חסרונות: "flight canceled , i flew diff, airlines"
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "Everything was perfect during the flight."
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
AR changed the departure time twice. Then, we were seating at the aircraft for 45 minutes. The meal was a simple muffin and a drink. No entertainment. Very poor service. Sad, considering AR was once among the Top airlines in the world.
יתרונות: "The meal"
חסרונות: "Everything! Entertainment, boarding, etc"
חסרונות: "The Airplane was a 737 , without entertainment, for a 6 hour flight. Food was cold."
יתרונות: "New and clean aircraft, very nice business class lounge at Orlando airport"
חסרונות: "Food was terrible in business class, very limited choices in entertainment, cabin staff not engaging or particularly helpful"
חסרונות: "Moré films variety"
יתרונות: "I was set at the emergency exit for free."
חסרונות: "If there was any Entertainment."
חסרונות: "More share of information between airlines"
חסרונות: "They broke both of my luggage! And didn't recognize a thing!"
יתרונות: "Carry on luggage could not fit in the overhead bin, Crew told me that they will give me the luggage at JFK. but, they did not on the plane. Airline told me not certain answer. Make me nervous"
חסרונות: "Better entertainment for the long flight"
יתרונות: "Sat in first class, but the only advantages were larger more comfortable seats and a sandwich. No drinks or even the offer of water until well into the flight, more than an hour."
חסרונות: "Renew movies and music in the media center"
יתרונות: "The crew was rude and unprofessional, I have been in many flights and I have never encountered a crew like the one I encountered with aerolíneas Argentinas. My mom got very sick and they completely ignored us"
חסרונות: "The crew"
חסרונות: "They damaged my suit case."
חסרונות: "כאשר הזמנתי את הטיסה היה כתוב בבירור שיש לי מזוודה כלול במחיר וכאשר הגעתי לטיסה חייבו אותי לשלם כסף נוסף על זה!!"
יתרונות: "I like the food, the service, the crew was nice as well."
חסרונות: "One of the staff members was really disrespectful and impolite. Really disappointed after flying for 11 hours straight."
יתרונות: "taking off and landing"
חסרונות: "food service,toilets"
יתרונות: "on time, medium food, tv to watch"
יתרונות: "All in general.."
חסרונות: "Maybe the seat...lol... but all is ok....thanks"
יתרונות: "Food was ok, plane was quiet and dark so could sleep, movies choice was good."
חסרונות: "Plane was delayed 1 1/2 hours. Seating is tight, especially if person in front of you reclines his seat."
חסרונות: "I didn't get to fly aerolinas Argentina. I was shunted to a different airline"
יתרונות: "got me there without event and even though my bag didn't make it until the next day, they delivered it to where I was staying."
חסרונות: "I wish it was cheaper because now I can't afford to keep her and I'm so worried that I no longer sleep pure."
יתרונות: "The flight wasn’t crowded, but still, the boarding was very efficiently handled. Despite a weather system moving through, the ride was quite pleasant, with only a bumper two. The flight attendants were attentive and solicitous."
חסרונות: "Small point, I suppose, but when i’m On a “national champion” carrier like Aerolineas Argentinas, I expect them to put their coubtry’s Best foot forward. Having noticed in their in-flight magazine that the airline had improved its selection of Argentine wines, I asked which ones they had. The flight attendant said they had no wine on board because it was not an international flight. Since we were flying from Rio to Buenos Aires, I said “What?”, or words to that effect. I thought, “This will come as a surprise to both countries.” It reminded me of a TAP transatlantic flight I took last year, which had no Portuguese wines in board, not even Port. Why don’t airlines show more pride in their country’s food and drink?"
יתרונות: "The plane is okay and the flight attendant staff was nice and accommodating."
חסרונות: "20 hours into this supposed 9 hour trip, I've been to 2 extra airports, and have 2 flights and 6+ hours to go. Last time flying this airline. Something must be seriously wrong in the higher ups of this company."
יתרונות: "on time departure and arrival. excellent service"
חסרונות: "-My plane seat did not recline at all -The crew kept the lights on for no reason at all even though it was really late. They kept it on even after distributing food. They really had no reason to keep the lights on. -The plane was SUPER HOT. ??? why."
יתרונות: "Entertainment was diverse and free."
חסרונות: "bathroom on the back of the plane didn't work, the one on the middle had a malfunctioning door. For a 9:30 Hs flight is unacceptable."
יתרונות: "No real complaints about the flight itself. Crew was friendly and the food wasn't too bad. We actually got there 40 minutes early."
חסרונות: "Seating was pretty tight and there was no in-flight wifi at all. That was a big problem for me since I was planning to do work on my flight/"
יתרונות: "For some reason - no explanation - they pulled me from the back of the line and expedited my boarding."
חסרונות: "Rrading light didn't work. Food OK, not very good. Seats very tight, really cramped."
יתרונות: "Excellente staff and crew willing to help. Entertainment system works beautifully and really helped pass a 9-hour flight."
חסרונות: "Carry-on luggage requirements are different than what I am used to and was expecting. If I had known ahead of time, I would have organised my things differently. Please clarify this when sending flight confirmation."
יתרונות: "Clean, efficient, friendly modern airline. Absolutely no complaints, especially given the rock bottom rate we paid!"
חסרונות: "No issues with the airplane or staff. Travelers to Argentina should know, however, that the airlines require proof of a ticket for leaving the country before boarding their flight. We had only booked one way so we had to book a bus ticket to Uruguay using our cell phones. It was very disconcerting. (Some very kind airline staff helped us with that). And even more so because no one at customs in Argentina asked for any return information! A last minute return flight booking at the gate was quoted at an outrageous sum."
יתרונות: "Plane was brand new. Got to the airport early, personnel at the gate asked out of their own initiative if I wanted a better seat on the emergency row. They serve the usual airplane drinks (coffee, coke, water, juice, etc.) and give you a bag of trail mix and a cereal bar - not as good as the alfajores from a few years ago but still way better than what you'd get in North America or Europe these days. They offered streaming to your own device for IFE but I didn't use it. It's a pleasure to see so much improvement to Aerolineas vs. a few years ago. The monitors had dozens of flights and they were all on-time, both ways."
יתרונות: "Everything worked out on time. Plane with renovated interior, large screen IFE, food just normal airplane food. Movie selection a bit mediocre. Received excellent service from staff in Buenos Aires (had to check in extra bag that my family had there, it was oversize and the agent took extra care, walked me to oversize bag check)."
יתרונות: "Flight was shorter than described."
חסרונות: "Food wasn’t great, even for airplane food. The flight was delayed about 2.5 hrs, with notice 24hrs in advance, which was ok, but it was delayed an extra 45’ right before boarding."
יתרונות: "None! Never got to fly. They cancelled our flight. Twice. Then nobody told us the strike was over. As a consequence we lost 2 days of our vacation and hotel fee.Couldn't in touch with their 800 number as it was always shutting down. We went to JFK. There was nobody to ask. This is the worst airline. I think I'll never fly this airline even if it was free. We flew United. Old plane but great service."
חסרונות: "Since the flight was operated by Gol, Aerolineas Skyteam priority boarding there was not availiable even there was sold as an Aerolineas Argentinas flight"
חסרונות: "Flight delay meant missing connection and a whole day more to complete"
יתרונות: "Check in person was very nice"
חסרונות: "Flight attendant kept speaking Spanish to me and got very irritated when I said that I don't speak Spanish. I was the only one she told to put my seat in upright position during the meal. Food is very mediocre. No leg room whatsoever... Also very noisy kid didn't help the impression on the flight"
יתרונות: "They acomódate my self on emergency seat right away, because I'm very tall and I really appreciated that. Service on board, were very attended at all the time and they tried to do the best with what they have."
חסרונות: "Blue headphones were not only working improperly (only one was with sound) but also short on stock. Seat was very tight."
חסרונות: "I was seated in the exit row and stowed my bag securely under the seat in front of me. As we pulled away from the gate, three of the flight staff "accosted" me in Spanish, and told me I had to stow my bag overhead; since the flight was full, there was no room for my bag overhead so the one English speaking flight attendant told me I had to move my bag and me to another seat. He thrust an emergency card- in English- in my face and I was shuffled to a seat across the aisle. Lunch pox contained a sandwich with some kind of meat and cheese. Drinks were room temperature. Several passengers were standing in the aisles when the plane pushed back from the gate and numerous seats were still in recline position when we took off."
חסרונות: "It seems like there is no simple grasp of what priority luggage means. It means that it should be handled first and that it would come out first on the carousel. This did not happen and caused significant delay in our departure."
חסרונות: "not anywhere near enough leg room"
חסרונות: "We flew 4 Aerolineas Argentinas flights on our 2 week trip to Argentina. 1 was cancelled and the other 3 were delayed. The ticketing agents really couldn't have cared less. They were incredibly unhelpful in trying to rebook our cancelled flight. We ended up having to buy all new tickets online. It was a mess for our 4/4 flights."
יתרונות: "The evening staff at Miami international airport was great, very helpful and kind"
חסרונות: "My flight that was supposed to leave in the afternoon was delayer and nobody told us till we got to the airport, the staff in the afternoon was rude."
יתרונות: "Good flight and good service. Fast flight"
יתרונות: "On time"
חסרונות: "Less than helpful ticketing agent. Didnt get my bags checked properly, so I had to get them rechecked at JFK. I got charged for having an extra bag, my climbing partner didn't. Lost my iPad on earlier flight, no one offered any help."
יתרונות: "Of the six flights we flew, all were on time. Also, the crew (pilots/flight attendants) were very professional and took their jobs seriously."
חסרונות: "I had no complaints. I had read other accounts of problems with the airline, but I didn't see that at all."
חסרונות: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"
יתרונות: "The variety on the LATAM Play."
חסרונות: "There was no vegetarian food. I do not eat meat and the only available sandwich had ham. Having an only cheese option is not that expensive or complicated..."
יתרונות: "Easy access to entertainment via my phone"
חסרונות: "Better snacks"
חסרונות: "Almost everything. This airline charges normal fees and offers low cost service. Very bad"
יתרונות: "Everything on time. 30 minutes ahead of schudle"
יתרונות: "The flight was canceled and Latam did nothing to help get me on a new flight."
חסרונות: "Latam has zero customer service skills I went around and around in circles trying to get a new flight."
יתרונות: "Absolutely nothing Flight was overbooked"
חסרונות: "You can not overbook!!!!!!!"
יתרונות: "I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?"
חסרונות: "The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!"
יתרונות: "My fellow passengers."
חסרונות: "Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence."
חסרונות: "The check-in and boarding process was chaotic. Only one check-in station accepted credit cards to pay for check bags, creating a long delay when the printer broke."
יתרונות: "We did not crash"
חסרונות: "I was bumped from an earlier flight to a later flight with no notification"
יתרונות: "Crew very nice chicks"
חסרונות: "Is like flying in the floor, very uncomfortable"
יתרונות: "The leg place and reclining chair"
חסרונות: "Better pillows"
יתרונות: "The snack was ok."
חסרונות: "The flight was delayed for over one hour and a half and nobody could tell us why"
יתרונות: "Excellent price and value. Great service both before and after travelling with an infant"
חסרונות: "Food quality could be better"
יתרונות: "Good service and food. Though food tray was small. not very many choices. Pleasant crew."
חסרונות: "The boarding process in Lima was chaotic. I was to continue on the same plane from Miami and Lima to Buenos Aires, however, nobody mentioned I could stay on the same aircraft, so they made me go off the plane out the arriving area hall, again through security, which was a hassle, almost forgot my wrist watch..... all that to end up in the same gate to board the same plane. a total waste of time and energy...."
יתרונות: "Friendly employees"
חסרונות: "Seat pitch"
יתרונות: "Vegan food please!!!"
חסרונות: "Las time change my AirPort"
יתרונות: "Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster."
יתרונות: "I was a little worried because I hadn't flown them before but they were excellent. Plenty of leg room, the flight attendants were lovely, everything was clean, food was good (not gourmet but good) and no real turbulence. It was great."
חסרונות: "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."
יתרונות: "the flight was quiet"
חסרונות: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"
יתרונות: "The whole flight went smoothly and I really have no complaints about the flight itself."
חסרונות: "When I arrived, my luggage did not make the connecting flight. It was tracked down and hopefully will make it to me soon but you can see how it’s inconvenient. The first leg of my flight was operated by Wamos, though it was a LATAM flight. I know that this is something that happens often for all sorts of reasons, however I can’t help but think it had something to do with the transition of my luggage from one flight to the next. My flights home are similar ( One leg of it being operated by another airline) and needless to say I’m a bit nervous about that."
יתרונות: "the entertainment console's on the seat backs are modern and have a lot of content."
חסרונות: "LATAM made me pour out all the water at the gate that I purchased on the concourse after security. they also made me throw away my food. I am very displeased that I had to throw out $15+ dollars of food and drink and that I had zero water when getting on an 11 hour flight. that's outrageous."
יתרונות: "The food, entertainment, boarding and comfortable seating. The check in was great, they changed my flight and I flew direct. It wa really good."
חסרונות: "The crew was really rude to me"
יתרונות: "Comfortable and sufficient entertainment."
חסרונות: "The food wasn’t spectacular."
חסרונות: "Hidden baggage fees. Extra fee to check in a bag was not disclosed at the moment I purchased my ticket. This airline doesn't even provide water to passengers. It's as stingy as it gets among all other airlines I've flow and value for money is poor."
יתרונות: "Timely and leg room ok."
חסרונות: "I’d rather have the option to buy good food than to get prepaid substandard food. No entertainment system available but these days everybody brings their own tablet anyway. Crew was polite and professional."
חסרונות: "I took 5 flights with LATAM during the last 2 weeks. All flights delayed over 1 hours for no reason."
יתרונות: "New aircraft. Clean. On time departure = on time arrival."
יתרונות: "Punctuality. attention of stewardesses"
יתרונות: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
חסרונות: "Standing too long before boarding at 2am!"
יתרונות: "Was a very good experience, very professionals Exceeded all my expectations A+++"
חסרונות: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."
חסרונות: "Flight attendants not wiling to help!"
יתרונות: "Staff was nice despite the situation."
חסרונות: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."
חסרונות: "To short connection"
חסרונות: "my luggage arrives with delay of 8 hours."
יתרונות: "While my flight attendants were all fine and everything was very good, my daughter flew w/ LATAM 3 days later than us and her experience was good on all flights except from Lima to Rio de Janeiro."
חסרונות: "It was all very good on the flight TO Lima. No problems."
חסרונות: "It took forever to load the plane and they overbooked a few seats. The crew was clueless about how to handle seating a nice family whose seats were taken. 20 minutes later, the crew finally got it together. Also, the sandwich sucked. Some type of cream cheese on a lousy roll. Unbelievably bad and a calorie waste; tasted like wall paste."
יתרונות: "Boarding was handled very efficiently"
חסרונות: "The plane looked very dated. But otherwise it was a pleasant experience"
יתרונות: "I am deaf, almost 68y. Old. They insisted to escort me to the gate, I was very happy to be escorted by a beautiful young girl. I would have been a little lost had I gone through the screening by myself. The indicated gate number was changed as well."
חסרונות: "Liked everything"
חסרונות: "Tiny uncomfortable OLD plane !!"
יתרונות: "The plane was fine once they boarded us and got us off the ground"
חסרונות: "Third time in a row we got a delay in Santiago for no apparent reason. Will find a different flight next time."
חסרונות: "Poor communication"
יתרונות: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"
יתרונות: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
יתרונות: "The crew was amazing and the seat comfortable"
חסרונות: "Nothing I can think of yet."
יתרונות: "Large space"
חסרונות: "Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight."
יתרונות: "Land crew attention was polite and nice"
חסרונות: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"
יתרונות: "Crew is friendly."
חסרונות: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
יתרונות: "Very conformable and quiet."
חסרונות: "Nothing very nice flight."
חסרונות: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."
חסרונות: "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"
יתרונות: "I received flying miles for this flight, well actually I really tried to find something positive to say"
חסרונות: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."
חסרונות: "old, uncomfortable plane with no entertainment system. miserable experience"
יתרונות: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
חסרונות: "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."
יתרונות: "Meals were pretty good and a screen that had entertainment and could charge the phone. Baggage allowance helpful"
חסרונות: "Little tight on leg room."
חסרונות: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."
חסרונות: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
חסרונות: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
חסרונות: "No kosher food eventhogh we asked for it"
חסרונות: "Did not provide special meal although I called ahead to request it."
יתרונות: "The flight crew was pleasant and helpful"
חסרונות: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."
יתרונות: "Flight Attendants excellent and always smiling"
חסרונות: "Should be able to select your own movie"
חסרונות: "flight was 6 hours delayed"
יתרונות: "Served dinner"
חסרונות: "the seats however were quite tight and there was no electrical plug for charging."
יתרונות: "The staff assistance Kosher food was great"
חסרונות: "Overhead baggage compartment was taken over by cups and stuff"
יתרונות: "The crew where very pleasant & the service on the plane was good"
חסרונות: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"
יתרונות: "The worst airline company I've ever used"
חסרונות: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
חסרונות: "There was a deley of 3 and a half h"
חסרונות: "Airport in ADS was very basic. Was hard to find a descent toilet"
חסרונות: "Everything. I have written to email@example.com"
יתרונות: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
חסרונות: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
יתרונות: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
חסרונות: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
יתרונות: "New plane."
חסרונות: "Addis airport is always a mess. Security check takes 30 mins+, gates are changed without announcements and there are no display mentioning flight or destination at the gate. For the flight, food not great and service slow."
חסרונות: "Please have a vegetarian option that does not contain cheese."
יתרונות: "Friendly crew very responsive."
יתרונות: "Flight was smooth"
יתרונות: "Staff was friendly. Airplane was clean, new and well maintained"
חסרונות: "The airport was disorganized. the boarding process was chaotic to say the least."
יתרונות: "aircraft was nice and well kept, and crew friendly."
חסרונות: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."
חסרונות: "The flight schedule was changed and despite contacting Ethiopian multiple times, they did not comprehend the problem. I was scheduled from Dar to Blantyre to Lilongwe then to Blantyre AGAIN, my obvious final destination. Luckily the crew at Malawian Airlines allowed me off the plane early and edited my booking for the return journey efficiently and easily."
יתרונות: "New aircraft with automatic flushing toilets!"
יתרונות: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
יתרונות: "Flight was on time"
חסרונות: "Asian vegetarian food came for me at the end After telling many times to cabin crew Airport hostess were rude On 16th from Nairobi to mumbai one of my bag didnt arrive to mumbai .mumbai staff of Ethiopian airline was not ready to even answer .it was v disturbing As was travelling to some other city had to buy new stuff for trVelling"
יתרונות: "The service onboard was excellent!"
חסרונות: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
חסרונות: "The food is terrible."
יתרונות: "In coach, tge seats were very comfortable.The 787was quieter andsmoother formy 9.5 hour flight. The staffwas excellent."
חסרונות: "it was great."