It was a good trip. Friendly staff. On time flights. Great experience.
יתרונות: "Very helpful and kind crew. On time boarding and departure."
חסרונות: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
יתרונות: "Good service in future always Qatar Airlines"
חסרונות: "Awesome experience on Qatar Airways... will definitely fly with them again!!!"
יתרונות: "Every things was great ."
חסרונות: "Food was just not that great. Too many peppers in everything!"
יתרונות: "Amenities like, Tooth Paste, Brush and Headphones."
חסרונות: "Liquor and Wines needs Varieties."
יתרונות: "Friendly crew"
חסרונות: "No alcohol served"
חסרונות: "Handling flight delay"
יתרונות: "On time. No problems"
יתרונות: "The seats are comfortable; food is good."
חסרונות: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
יתרונות: "Food was good and so was the crew, entertainment was better than expected."
חסרונות: "Obviously the seat could have been roomier but still good."
יתרונות: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
חסרונות: "Boarding at Bali Airport is chaotic. This can hardly be attributed to Qatar Airways but this needs to be sorted out. When boarding began, it started with "Group 1" rather than business and other priority customers. It ended up rather chaotic with boarding halted at the end of the escalator causing a very uncomfortable situation as people struggled to get off the escalator."
יתרונות: "The crew were nice and very helpful. Vegeterian meal was great"
חסרונות: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
יתרונות: "Food was excellent and the crew updated us through out the flight"
חסרונות: "That fee for overweight was excessive"
חסרונות: "Food service was poor; food trays were arranged in a sloppy way; in fact the tray that came to me was not clean at all. First meal service from Doha to Washington (IAD) took nearly 2.5 hours to reach my home after the service started. The male attendants were sloppy, not well organized. When asked why it takes so long, the answer I got: "We were not prepared to meet the customer's preferences." But that does not excuse the long delay in serving row 36."
יתרונות: "The plane was virtually empty and the service was good."
חסרונות: "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."
יתרונות: "The crew was friendly and helpful. And the food choices were good."
יתרונות: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
יתרונות: "Staff is friendly"
חסרונות: "The seats are tight and I am a slim person"
יתרונות: "QA is really a five starts company , and I enjoy the trip always with qatar airways"
יתרונות: "Food, seat OK, crew excellent"
חסרונות: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
יתרונות: "Worst customer service"
חסרונות: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
יתרונות: "just enough time in Doha between flights. Not too long not too short!"
חסרונות: "Asian vegetarian food can be of better quality."
יתרונות: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
חסרונות: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
חסרונות: "Long hours from Doha to Atlanta"
יתרונות: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
חסרונות: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
יתרונות: "Polite staff keen to help"
יתרונות: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
חסרונות: "Boarding in Qatar was a bit disorganised."
יתרונות: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
חסרונות: "I didn't have much time on my layover, i would've expected the transfer to be better."
יתרונות: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
חסרונות: "I was very pleased with my flight. I really have I complaints."
יתרונות: "Spacious air craft with comfortable seats, crew was very friendly , and efficient"
יתרונות: "Ground Crew was friendly and did adjust my seating."
חסרונות: "Food quality was average. More choices needed."
חסרונות: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
חסרונות: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
חסרונות: "I am platinium and got treated that way!!"
יתרונות: "Excellent customer service"
חסרונות: "The seat cussion on the airplane is to hard for a 5+ hours flight. Not enough food for vegans"
יתרונות: "Amazing and efficient when we had to be rerouted due to the hurricane we had excellent service and care at the hotel which made my stay for a short while a memorable"
חסרונות: "The plane was quite congested as the seats were very narrow coming back to Miami"
חסרונות: "The flight was delayed by an hour which made us muss our connection transfer flight. E then were expected to fly the next day which I refused to do as I was a bridesmaid for my friend that evening so had to be there on Friday"
יתרונות: "the comfort of the flight was very good."
חסרונות: "there could have been a little bit bigger portion of food."
יתרונות: "free good"
יתרונות: "I really liked the service and demeanor of the crew and staff members."
חסרונות: "I didn't like the handling of an unexpected delay. It seemed to take an hour longer to handle the change over from one plane to another. The staff seemed rather unprepared for how to resolve the issue smoothly and seamlessly. Training in handling unexpected events might be a good way to overcome this."
יתרונות: "Very good attentive service"
חסרונות: "In Doha For security check they asked to empty my purse as well as my bag...which never happened in any of my previous flights in other airlines....when everything is going through X-ray why empty everything before it goes through X-ray.."
Qantas and Emirates flights were awesome, the timing of dimming lights to encourage sleep was great and the food service and timings were perfect. bathrooms were clean and enough legroom in economy
יתרונות: "crew responding to the request, supportive"
חסרונות: "food was just ok, not excellent. movie selection was not really top notch, just so-so..."
יתרונות: "Crew was generally very good."
חסרונות: "Flight was delayed by 2 hours"
חסרונות: "Luggage claim in chennai airport is horrible"
יתרונות: "I am a very tall man, 205cm, and I am always worried when I travel that I would not get the first raw or emergency seat. But Emirates always pays attention to my problem. And the economy class seats on Emirates have more leg rooms than on other airlines."
חסרונות: "I could not use the onboard wifi on the flight from Jakarta to Dubai (Boeing 777 300er) and from Dubai to Amsterdam (Airbus A380)."
חסרונות: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
יתרונות: "Crew were excellent"
חסרונות: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
יתרונות: "Fabulous flight and trip to Australia"
יתרונות: "Easy check in and comfortable flight. The crew are very helpful."
חסרונות: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."
חסרונות: "Needs to be a bigger plane for such a long trip. Crew seemed like they weren't happy to be on the flight. One bathroom was out of commission for our 14 hour flight and limited our section of the plane to one bathroom. The remaining bathroom was very dirty and lacked supplies. When I asked for some help to have it cleaned, the attendant told me she would have to lock it down but there was already a big line of people waiting to use it. Disappointed in this flight because it was so long with limited facilities. Enjoyed other times I had used Emirates but not this time."
יתרונות: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."
יתרונות: "Leg room is always great!! Also the staff a brilliant!!"
יתרונות: "Quality airline -new and clean plane with good seats and AV set up"
חסרונות: "length of flight...."
יתרונות: "good flight"
חסרונות: "Woke me up for breakfast"
יתרונות: "Emirates is the best Airline"
חסרונות: "The flight attendances were rude. Lot of mosquitoes inside the aircraft. Mosquitoes were every where. The aircraft were dirty and did not clean. under the seat trash, passenger food table was dirty, I had to ask crew member for napkin to clean. I would not recommend any one to take emirates. certainly i would not fly emirates again."
חסרונות: "Everything was excellent"
יתרונות: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
חסרונות: "The delay to get on the flight, hard with a toddler."
יתרונות: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
יתרונות: "Level of entertainment"
חסרונות: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"
יתרונות: "In every way this was an excellent flight."
יתרונות: "Nice ontime flight."
יתרונות: "The staff are extremely friendly and accommodating. The plane itself was clean and there were plenty of bathrooms. It was great to have two free meals, drinks and entertainment making a 10 hour flight go by faster. I love the eye masks and ear plugs to make sleeping on a plane easier. All around success and would fly again with them!"
חסרונות: "On the flight home the crew seemed a little confused who was in charge of my row. I had to go get myself the customs forms and a pen. Also the front of the plan was extremely hot compared to the back."
חסרונות: "Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service."
יתרונות: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
חסרונות: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."
יתרונות: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."
יתרונות: "The food and service. Toilets are clean"
חסרונות: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."
יתרונות: "The time to board and arrival was on time"
חסרונות: "They didn't have mango juice"
יתרונות: "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
חסרונות: "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."
יתרונות: "Great service all round and lovely staff on board! A delight to fly."
יתרונות: "Except the seats satisfied overall."
חסרונות: "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together."
יתרונות: "Everything else was good besides the below content."
חסרונות: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."
חסרונות: "Honestly nothing perfect Airline Definitely I will use the Emirate at airline again and again"
יתרונות: "Upgraded to Business Class. On a A380 its really significant."
חסרונות: "The crew was abit too talkative during non-service."
יתרונות: "Overall good flight and experience. Service defines EK from others."
חסרונות: "Boarding a bit disorganized and seats are very cramped up."
חסרונות: "They need to work on the air quality inside the cabin. Maybe an air freshner?"
חסרונות: "Had some problems with the touch screen entertainment system which meant I was somewhat limited in the program's I could view. Other passengers seemed to have a similar problem. Did not speak to crew member as i did not realize at the time that others had a problem. Thought it was just an issue for me."
יתרונות: "I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline."
חסרונות: "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"
חסרונות: "Food was not given properly, no snacks was there which I get in between breakfast and meal every time I fly from Dubai to Boston or the reverse. No kit was given which includes brush, paste, eye covering band. Last time I travelled from Boston to Dubai the food was completely frozen and now this!"
יתרונות: "Loved the space and comfort and friendly crew"
חסרונות: "I travel overseas 1 to 2 times per annum. I've always chosen flights based on economical costs only, and most times disappointed by the level of service, quality and overall feel. This time recently, I chose Emirates airline and was impressed by their overall offering. I'm now converted and will fly Emirates ALWAYS!!"
יתרונות: "The wrap-around head rests help with sleeping. The good size blanket was comfortable and kept me warm. I really liked the bigger entertainment screen and excellent choice of movies and TV programs. I've never had 'Homes International' and 'Don't tell the Bride' on any flights, which are favorites of mine and are very popular.. I fly on 16 flights/year domestic and international. The flight attendants were very pleasant and helpful."
חסרונות: "It was a bit too cold. I was in row 50 on the aisle. I am vegetarian so was pleasantly surprised with the fish curry being on the menu, but couldn't see or taste the fish. A bit disappointing."
יתרונות: "The spacious seats and the in-flight service"
יתרונות: "The extra seating space - made the long journey A bit more bearable and relaxing."
יתרונות: "Spacious and comfortable seats. Great on board service"
יתרונות: "The ariplane, movies"
חסרונות: "The check-in staff"
יתרונות: "Comfortable, friendly crew, and very good food and service."
חסרונות: "Boarding was disorganized and flight delayed slightly."
יתרונות: "Probably the most serene and comfortable public transportation experience I've ever had. And have had a lot of really miserable experiences traveling so this really stood out. The variety of entertainment options, the free alcohol, pleasant staff, clean bathroom, plus no one was sitting next to me which was really awesome, although I suppose not really Emirate's doing. A+++++ will most definitely take Emirates again"
חסרונות: "I wish there was air conditioning. It was very warm ok the plane."
יתרונות: "Comfortable seats in Premium Economy."
חסרונות: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."
יתרונות: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."
יתרונות: "The seats are fairly comfortable, and the service was great."
חסרונות: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
יתרונות: "The seats are fairly comfortable, and the service was great."
חסרונות: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
יתרונות: "Crew were friendly and premium economy seats were spacious and comfortable"
חסרונות: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."
יתרונות: "Good meal and serve more food"
חסרונות: "Line up to the plane shouldbe in short time"
חסרונות: "Flight was delayed for 4 hrs, the additional delays st the arrival airport."
יתרונות: "I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab."
חסרונות: "I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable."
חסרונות: "Staff need to be more hospitable! Please do serve hit drinks along with food!! Seats are not confortable and can be more adjustable!"
יתרונות: "flight attendants were very sweet."
חסרונות: "Food, late both from and back ways."
יתרונות: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
חסרונות: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."
יתרונות: "Handing our menus in economy class was a nice touch. Service on board was very attentive."
יתרונות: "Crew was nice to direct you to where your seat is. Food was good."
חסרונות: "Snacks n drinks..water or soda offered after few hrs from dinner. Passengers should not ask for drinks or snack. I mean crackers or biscuits few hrs in mid flight. Even if passengers are mostly asleep, a crew member can walk down aisles with a tray of snacks. This will help some people wha mught not like the food or type 2 diabetic people who needs to eat n drink every 2 to 3 hrs. Signage on boarding gate is not clear. Your flight number and boarding time was in small projected sentences under a huge lettered former destination place."
יתרונות: "Was good but the food was bad"
יתרונות: "Excellent service from the crew members and quality meals + snacks."
יתרונות: "Cleanliness and no disruptions"
חסרונות: "The crew were slow to clear the food trays"
חסרונות: "The gate to connecting flight was very far and signs to gate were confusing."
יתרונות: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
חסרונות: "Food was mediocre in flavour and variety."
יתרונות: "Everything was great !"
חסרונות: "Food was average"
חסרונות: "After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!"
יתרונות: "The excellent service offered by the Cabin Manager, Amy and her team. They cared about the needs of the passengers in the 15-hr long flight and responded quickly to requests raised by passengers."
חסרונות: "Kosher meal served lukewarm"
יתרונות: "We arrived late again."
יתרונות: "Timely and professional."
חסרונות: "I would like a different food selection...."
יתרונות: "I wasn’t"
חסרונות: "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."
יתרונות: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
חסרונות: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"
יתרונות: "The flight went okay, but my bag didn’t make it and still hasn’t been found."
יתרונות: "All components of the trip were UpTo the expectations"
יתרונות: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
חסרונות: "It was pretty good for the price"
יתרונות: "Got a seat with an empty seat next to mine. Service was decent. Food quality was abysmal though."
חסרונות: "The flight to jfk was considerably less convenient for me than the orig flight to Newark, and I don't appreciate that you cancelled the flight at the last minute. I imagine there were not enough business and first class customers to run the flight profitably. Well if that's true, that is terrible customer service. The airport crew had no information as to the reason for the cancellation, giving the appearance that my hypothesis is true."
יתרונות: "The tv had decent selection. Crew were nice. Priced good"
חסרונות: "Boarding is chaotic, after standing in line then they call for other rows and my place in line didn't matter it was a free for all rushing to get in line. No water.....they took my water and have high blood pressure so need water and they don't give enough. Food is mediocre"
יתרונות: "The food - best in the sky"
חסרונות: "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"
יתרונות: "The service was very nice and the ice cream with meals was a nice touch"
חסרונות: "Plane was a bit dirty - there were big dirt streaks on the ceiling above me, and I saw more on the ceiling on the other side of the plane as well."
יתרונות: "Nice crews eating for a big guy."
יתרונות: "Comfortable seats, clean toilets, great service"
חסרונות: "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."
יתרונות: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
יתרונות: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"
יתרונות: "Confort and service"
חסרונות: "To the guy in 26G, it was incredible how you ignored three flight attendants when they asked you to put away your laptop. You were so obsessed with your own self interests that the general safety of your fellow passengers was not important. That must have been some email that you had to keep typing even as the plane was pulling away from the gate. So important in fact that you didn't touch your laptop for another two+ hours. But you did get it out again and proceeded to pull the same stunt as we descended. Stunning behaviour. I enjoyed how you convinced the crew to put your laptop in the overhead bin both times. I believe the clincher was the four carry on bags you had with you. Priceless. Guess you should be grateful you weren't on a US domestic flight. But I'm sure you would have turned the story away from you and on to the crew."
חסרונות: "More than two hours delay"
יתרונות: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
חסרונות: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
יתרונות: "Nice flight great service"
חסרונות: "I like everything"
יתרונות: "A350 is great."
חסרונות: "Service was not that great for business class a"
יתרונות: "Food was nice"
חסרונות: "Seat was uncomfortable, something was dripping on me by the end of the flight, could have been condensation? The passenger behind me had his shoes off the entire flight and put his feet in the space beside me near the window. His feet smelt like vinegar and sweaty socks. The passenger beside me was overweight and he spilled into my seat partially. All of this did not make for a comfortable flight but thankfully it wasn't too long."
חסרונות: "My Son's water bottle was emptied despite my protests that nobody at any airport has ever done such a thing. The water had even been okayed by the Hongkong airport 1st security point after we landed in HKG from Delhi. But the there was additional checking of handluggage again just before boarding and they threw away my Son's water. This is unacceptable. Also the food was not up to quality. I got practically the same food in both meals."
חסרונות: "Food pretty bad on the 8am flight in economy."
חסרונות: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."
יתרונות: "Airport cleanliness and free WiFi"
חסרונות: "Excellent cabine service"
יתרונות: "Crew was genuine and proactive in helping passengers"
חסרונות: "Food portion too little"
For 5hr flight should be better bigger meal
Staff are great, the transfer process from International to Domestic terminals was an utter mess! Zero communication and nobody knew what bus to take.
יתרונות: "Plane was clean"
חסרונות: "Security check in needs to be more efficient Plane ran out of food before I could purchase Even water has to be purchased Flight was late"
יתרונות: "The very good check in service at Changi Airport , for Business Class"
חסרונות: "The food ! Great on way over , poor on return leg from Singapore"
יתרונות: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
חסרונות: "I know it's an airplane, but even so, the food was astonishingly bad."
יתרונות: "Short flight, but they fed us great food, great service, even good wine."
יתרונות: "Crew was great! food was good entertainment was good"
חסרונות: "Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was"
יתרונות: "an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!"
יתרונות: "Good seats in exit row"
יתרונות: "good privacy"
חסרונות: "business class bathroom queue in the morning was troublesome"
חסרונות: "Always a pleasure to fly with qantas"
יתרונות: "Online check in"
חסרונות: "Boarding was slow and disorganised, food was cold and tasteless (chicken noodle) not helped that I had to wait for cutlery to be able to eat it"
חסרונות: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("
יתרונות: "Crew was nice and ready to help"
יתרונות: "Staff helpful and friendly. We got there"
חסרונות: "It’s a small plane without much to offer"
יתרונות: "We strayed to competing airlines the last few trips, but can't best Qantas for friendly service, inclusive and on time departure"
חסרונות: "American airlines dont know what passengers need to enter a country and then rebooked me on new zealand air but quantos changed that and i dont know where my bags are. Does the insurance i bought cover any if not all of these inconveniences."
יתרונות: "Food was good. Crew was very accommodating."
חסרונות: "Very cramped seating. Trouble with iPad service."
חסרונות: "Long delay for the flight"
חסרונות: "Little more leg room required"
יתרונות: "Qantas kept us informed about a delay and were so reliable on making sure everyone was comfortable with the day."
חסרונות: "Our entertainment console wasn’t working properly. We didn’t have access to our in flight maps or the majority of entertainment options. This hasn’t happened before but it di but it did mean that it was a long flight made longer."
חסרונות: "They only offered pretzels."
יתרונות: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
יתרונות: "Great service, easy flight."
יתרונות: "Qantas provides a nice welcome when your board domestic flights in Australia like the one we took today between Brisbane and Sydney not just on their international flights. They greet you when you board, don't feel like a number like domestic flights in the USA be it American, Delta, United, or one of the others. They provide free premier movie access, serve a nice warm meal and drink, and make you feel welcomed - Keep up the great work Qantas, you could give the USA airlines lessons on how to treat passengers."
יתרונות: "The crew is always pleasant and helpful."
חסרונות: "The business class seats are average at best. The dinner service is good but not well coordinated. The cheese platter at dessert is really anticlimactic. I look forward to international biz class meals, but I want this to be better."
יתרונות: "All the food. Service was good."
חסרונות: "There was a delay but they didn't explain what was going on. I overheard that there was a threat."
חסרונות: "Missed as a result of delayed flight an hour the same as on the way out To Sydney which threw a wrench in everything. Both times “to clean the plane” get a system that works."
יתרונות: "Fantastic cabin crew and fantastic maître’d in the first class lounge at Melb International airport. Honestly the best service we have ever received from start to finish from Qantas. Thank youalso the vegetarian and vegan meals were great unlike previous years. Thanks again"
יתרונות: "The crew were professional and looks the part, food was warm and tasty and they made regular checks to see if we needed water or food."
חסרונות: "Well there were 3 crying babies for a good portion of the flight which is no fault of the airline or parents it's just something that wasn't as desirable."
יתרונות: "Quick boarding, punctual flight, nice snack for a short flight."
חסרונות: "Dash 8 is a bit cramped when it is full."
יתרונות: "crew were the best part being proactive asking if needed anything or getting a pillow. Boarding, I was one of the stragglers so got on easy"
חסרונות: "Leg room is awful, food for breakfast is a bit soggy with baked beans making hash brown soggy"
יתרונות: "Best entertainment on the market, movies and music for all customers not only teenagers and families"
יתרונות: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
חסרונות: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
יתרונות: "Movie selection was excellent"
חסרונות: "They missed giving me a chocolate!"
יתרונות: "Good service"
יתרונות: "Gf food was good"
חסרונות: "Tight searing"
יתרונות: "I had a nose bleed (a side effect of treatment that I had), and although it wasnt causing me great distress, a crew member noticed it and slipped me a few extra tissues without making a fuss about it. That was very much appreciated."
יתרונות: "Great service and comfort"
יתרונות: "It's Australian."
חסרונות: "Typical overnight flight."
יתרונות: "Qantas Launge"
יתרונות: "The crew was attentive and friendly, food was great and the wide variety of entertainment offered made the 16+ hour flight go by quickly"
חסרונות: "Only downside was fellow travelers being inconsiderate."
חסרונות: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."
יתרונות: "First time I flew Qantas and it was a flight from Melb- Dubai and then Dubai - London. I sat in row 62 and the food three times the food selection had run out the fruits and beef curry. I wasn't able to check in online which was quite annoying. The crew from Melb-Dubai were fantastic. So friendly and talkative and I think one was called Jordan."
יתרונות: "Like the staff -so down to earth Australian -no airs and graces like some other airlines. No fuss service. Always very helpful.You actually get food and drinks gratis on Qantas! The craft are always clean and well maintained. Easy to check in on line too. Offered in flight entertainment but didn't require it."
חסרונות: "We boarded a bit late -so there was a bit of waiting around without being advised of what was happening. But we figured when we saw a man in a wheel-chair being helped on before everyone else that -that was the issue. So happy to wait."
יתרונות: "Crew was great. A380 was great"
חסרונות: "Flight delayed (mechanical problems) again. Twice in two years. This caused us to miss our connecting flight from LA to Austin and wait 4 hours."
יתרונות: "The menu offered a pre dinner drink however this was never offered. Touch pad screen did not function very well."
יתרונות: "I got a great deal on this flight, I will look to KAYAK For all my travel needs."
יתרונות: "Excellent service"
חסרונות: "Food was more wordt than in the past"
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "The Turkish Airline crew are treat you as guests not as customers."
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "The service"
חסרונות: "No entertainment. Late boarding."
יתרונות: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
חסרונות: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
חסרונות: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
יתרונות: "Great service"
חסרונות: "No room"
יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
חסרונות: "Customer service"
חסרונות: "Nothing beat"
יתרונות: "Will never use kayak again"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
יתרונות: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
חסרונות: "No air in cabin"
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "good job rushing us to the correct gate"
יתרונות: "friendly crew and superior service"
יתרונות: "Add good airline to Atlanta to eu"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Smooth flight"
חסרונות: "flight canceled , i flew diff, airlines"
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "Everything was perfect during the flight."
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."