יתרונות: "Amazing crew so friendly and helpful"
חסרונות: "Also the price was high"
חסרונות: "Better inflight entertainment"
יתרונות: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
חסרונות: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."
יתרונות: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
יתרונות: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
חסרונות: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
חסרונות: "Boarding in Luanda is horrible!!! Service on board not good.. to slow and food not good as well."
יתרונות: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
חסרונות: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
יתרונות: "The crews"
חסרונות: "The wifi is bad the food is bad im in business class"
יתרונות: "Everything was perfect"
יתרונות: "All of the above"
חסרונות: "Nothing that i didn't like"
יתרונות: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
יתרונות: "Footrest would be good for a long haul flight."
חסרונות: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
יתרונות: "Travelled Business Class - a great experience."
חסרונות: "Slow to board."
יתרונות: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
חסרונות: "The crew were really young and not very talkative."
יתרונות: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
חסרונות: "The delay in boarding! It’s hard work when traveling with a toddler."
יתרונות: "Good facilities, food and entertaniment. Seat comfort not so good."
יתרונות: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
יתרונות: "The food was good and the service was great. I also had a great seat in the front row."
חסרונות: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"
יתרונות: "The flight itself was fine"
חסרונות: "But the next morning I became violently ill and had to be hospitalized. Before we took off Emirates reported they were deciding whether to remove a sick passenger from the plane before taking off, which they ultimately did. I wonder if everyone on the flight got sick."
יתרונות: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
חסרונות: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
חסרונות: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
יתרונות: "Great entertainment system. Lots of leg room best airline"
חסרונות: "Late departure but made up time in flight"
יתרונות: "The crew were excellent, very helpful and friendly. The most friendly crew I have flown with. Qantas could learn something from Emirates."
יתרונות: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
חסרונות: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."
יתרונות: "The entertainment system"
חסרונות: "Everything else"
יתרונות: "Everything I have come to expect on Emirates Economy, except for boarding and disembarking the aircraft involving bus journeys - and the condition of my suitcase on arrival."
חסרונות: "1. Use of buses on departure and arrival. The length of the bus journey from the terminal, in a vehicle with no seats, made me suspect we were going the whole way to Geneva by bus. 2. Don't know whether Fly Dubai or Emirates are to blame but my suitcase (a top grade modern Samsonite) was a mess by the time it reached Geneva, with rubber seal on one side of the zip peeled back and almost off. Why can't airlines and terminals ensure baggage is treated with care and respect?"
יתרונות: "Liked the entertainment."
חסרונות: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. Especially the segment between Dubai to Hyderabad. No snacks available in the kitchen between meals on the long 14 hours flight segment."
יתרונות: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
חסרונות: "Boarding was a bit disorganized."
חסרונות: "Small sandwich and small breakfast for 9 hour flight"
יתרונות: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."
יתרונות: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
חסרונות: "Nothing comes to mind."
יתרונות: "We were pleasantly surprised when my whole family received a business class upgrade The services on board was excellent."
חסרונות: "Check in at he Jeddah Hajj terminal is chaotic"
חסרונות: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
יתרונות: "love everything about Emirates!"
יתרונות: "Staff were great. Food was good."
יתרונות: "The crew The food The entertainment The comfortable seats"
חסרונות: "The airport in Dubai is a little too cold and open to catch a snooze on the floor or at a corner."
חסרונות: "I had thought all crew was on training. Service was poor"
יתרונות: "Like everything"
יתרונות: "A380 was comfortable with good entertainment"
חסרונות: "Attitude of Emirates ground staff and crew. Compare to Emirates Singapore Airpines staff are more polite and helpful."
יתרונות: "Good seat size and space, very comfortable. Excellent entertainment."
חסרונות: "One food selection was good, another just plain bad."
יתרונות: "The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!"
חסרונות: "Confusion with wrong menus being handed out - on 2 flights!"
יתרונות: "Crew were lovely"
חסרונות: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."
יתרונות: "Crew amazing."
חסרונות: "Food variety should be increased."
יתרונות: "Professional and friendly Crew & the movies"
חסרונות: "Too cold, seats to narrow, food not so tasty."
יתרונות: "The seats are fairly comfortable, and the service was great."
חסרונות: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
יתרונות: "The luggage space was good."
יתרונות: "seats are comfortable"
חסרונות: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
חסרונות: "flight lates as always"
יתרונות: "Everything was quite nice."
חסרונות: "Happy with everything. Staff were very friendly and helpful."
יתרונות: "Very professional and attentive"
יתרונות: "Every thing good expept passengers around me"
חסרונות: "Most passengers around me are a lot of Indian They are noises and the have kid, the kid crying all the time.This is is long flight amost 17 hours I can not sleep"
יתרונות: "Yup all gud"
חסרונות: "All gud"
יתרונות: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
חסרונות: "No complaints"
יתרונות: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
יתרונות: "Was good but the food was bad"
יתרונות: "A perfect landing/touchdown into Auckland. Great pilot"
חסרונות: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
יתרונות: "The overall boarding arrangement is smooth. Crews are friendly."
חסרונות: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
חסרונות: "The stopover in Hong Kong was longer than I would have liked."
יתרונות: "The cabin attendants were excellent in carrying iut their work and responsibilities. They were friendly too."
חסרונות: "I tried to check in online a day before the flight as per email advisory but most of the seats were blocked already and whatever seats left open were only a few and those were tbe ones in the middle or the ones that you need to pay additional. so I decided to check in at the airport but their staff didn’t help much. They still gave us seats away from each other even if I explained that we have some health issues that’s why we need to stay together."
חסרונות: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."
חסרונות: "Original itinerary was not followed. Plane from manila to hongkong left late and was transferred to a different flight for hongkong to Auckland .Seats not even together. Was put on 2 lay overs instead of just 1 (hongkong to Aussie then Aussie to Auckland. With no compensation at all. Sorry is not enough."
חסרונות: "Unhealthy meals and snacks.,unappetizing,used plastics. Not enough bathroom supplies for international flight. Landed in JFK instead of newark"
יתרונות: "Everything was great !"
חסרונות: "Food was average"
יתרונות: "All went to schedule and flight attendants very good"
יתרונות: "Passengers was good."
חסרונות: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"
יתרונות: "The excellent service offered by the Cabin Manager, Amy and her team. They cared about the needs of the passengers in the 15-hr long flight and responded quickly to requests raised by passengers."
חסרונות: "Kosher meal served lukewarm"
יתרונות: "We were lucky the flight wasn't full. Had decent leg room using three seats for the two of us."
חסרונות: "Had entertainment without downloading the WestJet app and/or payoff for stuff."
יתרונות: "Food was good Crew members were good Washroom were clean Smooth flight Comfortable seat"
חסרונות: "Nothing to dislike"
יתרונות: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
יתרונות: "I like the snacks offered"
חסרונות: "Great crew we got a soft landing"
יתרונות: "Superb crew and excellent service."
יתרונות: "The crew is excellent. Travelling with baby and they take care of us attentively"
חסרונות: "Delayed 30min in the end."
יתרונות: "Very comfy overall experience"
יתרונות: "On time"
חסרונות: "Cathay not the "cut above" it once was."
חסרונות: "They asked me to change my seat, but when we asked to sit together with my husband, they were not able to accommodate it"
יתרונות: "Entertainment system worked fine."
חסרונות: "Economy class cabin is chaotic. Food is mediocre."
יתרונות: "Overall was Ok"
חסרונות: "I did ordered tea cup from flight attendants several Times but they did not remember until I went the kitchen they were eating. I had to ask them again. When one of them brought me a tea cup, she did not say anything. Is it a good service. I was seating at seat 42 G, flight numbe CX767. Thank you."
יתרונות: "...except the plane was dirty (dirt all over the ceiling above me, long black hairs on the pillow they gave me) and one of the stewardesses had a bad attitude with me. Otherwise it was great."
חסרונות: "Plane not clean"
יתרונות: "- Crew friendly and helpful"
חסרונות: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
חסרונות: "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."
יתרונות: "All the Cathay staff members I dealt with were great! At the airport they were very helpful in getting me onto another flight, as my flight had been delayed, which in turn would make me miss my second flight. All the cabin crews were very friendly. I think that the people that work for Cathay make up for a lot of what Cathay lacks in other aspects."
חסרונות: "There was not enough information about the flight delays and the causes for these delays. It was a little stressful and rushed as my layover in HK was quite short. The boarding process could be a lot better if people were boarded according to rows. Food on most Cathay flights in general was pretty disappointing. It would also be great to have wi-fi on the flights. Especially considering how long some of the flights can be."
יתרונות: "Whole experience was very good"
יתרונות: "Comfortable seats, clean toilets, great service, awesome entertainment options, great movie selection with search by keyword"
יתרונות: "Confort and service"
יתרונות: "The plane actually arrived an hour earlier than expected."
יתרונות: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
חסרונות: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
חסרונות: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"
יתרונות: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
חסרונות: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."
יתרונות: "Check-in and Boarding was the most enjoyable portion of the flight."
חסרונות: "The blankets and pillows were dirty and worn out. The plane was the same."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "The Turkish Airline crew are treat you as guests not as customers."
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "The service"
חסרונות: "No entertainment. Late boarding."
יתרונות: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
חסרונות: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
חסרונות: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
יתרונות: "Great service"
חסרונות: "No room"
יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
חסרונות: "Customer service"
חסרונות: "Nothing beat"
יתרונות: "Will never use kayak again"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
יתרונות: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
חסרונות: "No air in cabin"
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "good job rushing us to the correct gate"
יתרונות: "friendly crew and superior service"
יתרונות: "Add good airline to Atlanta to eu"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Smooth flight"
חסרונות: "flight canceled , i flew diff, airlines"
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "Everything was perfect during the flight."
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again."
יתרונות: "Food was not available for flight."
חסרונות: "Drops coming down from the Air condition system"
יתרונות: "Good. Thank you."
יתרונות: "Crew was great"
חסרונות: "Didn't have the vegetarian meal I ordered"
יתרונות: "Really friendly crew"
חסרונות: "No entertainment, worst food I've ever had at an airline"
חסרונות: "My sun glasses were stolen out of my luggage !!"
חסרונות: "the seats and service as a whole"
חסרונות: "I missed the flight to Manchester due to delay in the flight to Munich"
יתרונות: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
חסרונות: "No entertainment. Plane was cold."
חסרונות: "We had 30 minutes delay"
חסרונות: "I couldn’t eat the food"
יתרונות: "Everything was excellent, there was no entertainment but wasn't needed because it was a short flight"
חסרונות: "We got there 15 minutes late, which isn't that bad but I had a connection flight and it was very pressed to get to it"
יתרונות: "On time, easy boarding, nice crew"
חסרונות: "Seats were hard as rocks, I was squirming within the first hour. No entertainment."
יתרונות: "The service. Smooth flight."
חסרונות: "Need AC outlets and TVs"
חסרונות: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"
יתרונות: "crew is nice"
חסרונות: "breakfast was pretty lame !"
יתרונות: "Went smoothly and without delays"
חסרונות: "Food was horrible. The buns and croissant were cold and not fresh"
חסרונות: "Where is my bag"
חסרונות: "* The gate was with bus, and not a direct terminal connection * There were no drawing sets for kids * The food was either overheated or somehow impacted - didn't look proper"
יתרונות: "Very good care ofrom the staf Not cold"
חסרונות: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
חסרונות: "Terrible boarding. Finally we were almost 1 hour delay in departure"
חסרונות: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
יתרונות: "Accurate. Friendly."
חסרונות: "My suitcase weal broke during the flight!!"
יתרונות: "A lot of drinks"
חסרונות: "One hour in late"
חסרונות: "I was transferred to the flight through vienna, vienna-berlin was cancelled and i am stuck in Vienna"
חסרונות: "2 hours delay. Bad food"
חסרונות: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"
יתרונות: "Nice crew"
חסרונות: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"
יתרונות: "The crew were very helpful, and the food was quite good."
חסרונות: "This was an old plane. There were no video screens or wifi. Legroom was minimal."
יתרונות: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
יתרונות: "The crew"
חסרונות: "No TV"
יתרונות: "Friendly. And efficirnt crew"
חסרונות: "I didn't got the seats i asked for in the check in."
יתרונות: "Crew was nice."
חסרונות: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."
חסרונות: "Little food"
יתרונות: "Everything is very good!"
חסרונות: "Not enough leg ro in economy section."
חסרונות: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
חסרונות: "The seats were too hard. I have never felt that way on any other flights."
חסרונות: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."
יתרונות: "Food was great!"
חסרונות: "Lackluster movie selection, internet was a rip off and barely worked."
יתרונות: "Everything about the service staff the plane amazing"
יתרונות: "Crew service"
חסרונות: "No entertainment on board"
חסרונות: "seats are way too close to each other."
חסרונות: "I didn't like that I bought a bottle of perfume and they let me take it from Israel to Germany without a problem, and as soon as I got to Germany they trashed it saying that it should've been in a sealed bag, so 80$ went to trash or God knows where,,"
חסרונות: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
יתרונות: "Attentive crew, despite an almost-full flight"
חסרונות: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"
יתרונות: "good seats."
חסרונות: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."
חסרונות: "No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable."
חסרונות: "More entertainment and food options. Service not in line with price charged for the flight"
יתרונות: "Seats were comfortable in economy and entertainment system was excellent."
חסרונות: "Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each."
יתרונות: "Amazing crew"
חסרונות: "At check in"
יתרונות: "Food and crew"
חסרונות: "Entertainment, comfort"
יתרונות: "Both planes had USB ports for charging phones. Food was better this time."
חסרונות: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."
יתרונות: "Not much"
חסרונות: "- Very noisy and old airplane - Since it's old, the legroom in economy was poor and the business class was looking like it was built in the 80s. It was really cramped even in the business class - If you bring your own headphones, make sure they're noise cancelling since it's noisy on the plane - And if you bring your own headphones, you need those old 2 pin style connectors as well. The ones that Ethiad give you are super low quality. - Screen resolution on those screens is really bad, you can view every pixel on the screen and brightness doesn't go all the way up either."
חסרונות: "Crew was very rude, ground or air. Our layoff was 11.hours nobody provide us food or hotel, we stayat terminal 3 for 11 hours. Seats were assigned to us was in the end of craft though we're 1st in check in. Food was rotten like dogybag with no class. Head phone were broken."
יתרונות: "I like the treatment given in the flight from Dubai to JFK and vice versa"
חסרונות: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"
חסרונות: "Crews attitudes"
חסרונות: "Crews attitudes + the long flight"
יתרונות: "wheelchair service was very prompt"
חסרונות: "Since our custom and emigration checking was in Abu Dhabi, in Chicago, the flight used a domestic terminal. For our final leg of the flight, we had to haul all six pieces of luggage from terminal 5 to terminal 3. Then we were told that our American Airlines flight from Chicago to Kalamazoo is not a valid one. So we were booked to a different flight 12 hours later. We had to stay in Chicago for 12 hours on our own. Neither Etihad nor American Airlines provide any support for that time period in Chicago. Since it was Etihad ticket, According to international norm, Etihad should take the responsibility for this problem and compensated passengers."
יתרונות: "The seat was huge my cabin was very large The bed was comfortable The service with Real China steaks and fries was good"
חסרונות: "They kept asking me if I wanted every ten mins"
יתרונות: "I didnt have to catch a bus to board like how we did at Abu Dhabi"
חסרונות: "The boarding was done the most confusing way. Back to front when there were zones on each boarding pass"
יתרונות: "Great and very patient crew!"
חסרונות: "Boarding process chaotic"
יתרונות: "Nothing!! Bad food Bad seats Ride flight attendant Bad service!"
חסרונות: "Everything Flight attendant was very rude did not serve with any courtesy She took away my food plate while I was still eating!! without even asking g me if she could take it away. Did not serve me the full course of the meal ! This is the service they provided me in Business Class! Please teach your flight attendants proper etiquette towards its passengers the paying customers! I am very unhappy with the overall service!!"
חסרונות: "Their food quality is so poor and seats are very uncomfortable i will never fly with eithad"
יתרונות: "The crew is very friendly and pay attention to details. The layover of < 2 hours is perfect."
יתרונות: "Cleanliness of the bathroom"
חסרונות: "Breakfast was not good enough"
יתרונות: "I like service in cabines"
חסרונות: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."
יתרונות: "Nothing special"
חסרונות: "The flight crew was rude."
יתרונות: "Accurate. Take off was smooth. Crew were sooo kind. Boarding was fast. New computer was fantastic. New movies ."
חסרונות: "1. Seats were really narrow. 2. Although my first plane from Seoul to Abu Dhabi was for 10 hours but only one meal served and it was omlette with sausage And at the beginning a small toast sandwich served. This indeed very strange because everytime I flied with Etihad you serve 2 meals one of them is meat or chicken with rice. I was really starving until the next glight because when we left Incheon airport it was 12.55am and most restaurants were closed. Please try to solve this issue"
חסרונות: "THIS FLIGHT WAS NEVER USED HE WAS REFUSED ENTRY INTO LEBANON AND WE CALLED IMMEDIATELY TO USE THE FLIGHT EARLY TO GO BACK TO USA AND THEY REFUSED TO CHANGE IT. WE ASK TO HAVE CREDIT ON A FUTURE FLIGHT AND WE WERE DENIED. WE FLY EMPLOYEES LL OVER THE WORLD WE WILL NOT USE YOUR AIRLINE AGAIN."
יתרונות: "Seats are more comfortable than Qatar. Staff was very friendly. They handed out more water than other airlines, which is much needed on the long flights."
חסרונות: "They caused a lot of us to miss our connecting flights bc of hours-long delays. I had to stay overnight in Abu Dhabi. They put me up, which was nice, but I was sad to miss the first day of my work trip bc of it."
יתרונות: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
חסרונות: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."
חסרונות: "The seats on the 777-333 model in economy class are the WORST I have ever experienced. Extensive neck and back paid from cramped and poorly designed seats. You are going to start losing passengers, including this one who will switch airlines. A glass of wine was so cheap and acidic I found myself running to the bathroom within 15 minutes. The food was horrible. Goodbye Etihad--I can do better."
יתרונות: "Loved the amount of leg room in economy class. Also impressed with the number of entertainment options, especially the movies. The things provided in each seat (blanket, pillow, socks, etc) were very generous and nice as well."
יתרונות: "Very think good"
חסרונות: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
יתרונות: "Overall great experience."
חסרונות: "Food was not so good."
חסרונות: "Child screaming for 12 hours straight. No action taken to resolve."
יתרונות: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."
יתרונות: "Good service"
חסרונות: "No comments"
חסרונות: "Never got here! First foight never left."
יתרונות: "Only five movies in spanish including subtitled...."
יתרונות: "Business lounge was out standing"
חסרונות: "Small duty free shop"
יתרונות: "I like the Menue idea. I like the service. The food was served frequently."
חסרונות: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."
חסרונות: "The boarding took forever. The lady issuing the boarding pass was new and took more than 40 mins to allocate us an upgraded exit row seat. I always felt the Abu Dhabi to NY flight has better service than Bengaluru to Abu Dhabi."
חסרונות: "They took a lot of time for check in .. although i made the online check-in"
יתרונות: "Food and hospitalityu"
חסרונות: "Seating was too narrow"
חסרונות: "delayed for 16hrs in abu dhabi? who does that?! just ETIHAD AIRWAYS!"
חסרונות: "Cabin crew was not responsive to our simple needs for glass of water or serving specific meals we had ordered(JVML). after lots of discussion they found the proper meals for us."
יתרונות: "Flight attendants were very good."
חסרונות: "Add more Telugu movies for flights from Hyderabad."
יתרונות: "Baggage checked all the way to JFK New York"
חסרונות: "Relatively long line for check in."
יתרונות: "Service was great from the check in to walking off the planes."