Never again. Lost my item because of their stupidity
The flight was a transit and I had my boarding pass from the departure. I have talked to the check in person to set me up close to my family seats and ended up with my wife in one seat, 3 years old son in different seat and myself on different seat. very disappointing and overwhelming.
New aircraft, new and modern. Crew could be a little more smiling.
יתרונות: "Loaded passengers quickly with so many issues at the airport"
חסרונות: "No thought to seating and how they change and scatter families in different places not too far from each other. Plus seats were confirmed."
יתרונות: "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
חסרונות: "Entertainment. Hollywood movies weren't working."
יתרונות: "Crew was very nice in business. Very helpful and catering to every need."
חסרונות: "The entertainment. Hollywood movies were not working."
יתרונות: "I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either."
חסרונות: "Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha."
יתרונות: "Crew was good"
חסרונות: "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."
חסרונות: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
יתרונות: "Wheel service was excellent"
חסרונות: "If there was no bus to the aircraft."
יתרונות: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
יתרונות: "Crew was good"
חסרונות: "As always the seats were tight."
חסרונות: "The flight should be on time and not late."
יתרונות: "On time flight Good services New aircraft"
יתרונות: "The crew was nice and kind."
חסרונות: "The seats, as always."
חסרונות: "Boarding took too long"
יתרונות: "The airplane was clean an good and the crew was nice"
חסרונות: "The food could be better."
יתרונות: "prices, efficiency, helpful crew"
חסרונות: "they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time."
יתרונות: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
יתרונות: "Food was pretty good"
חסרונות: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
חסרונות: "Have to wait along time to get the tickets of the connection"
חסרונות: "Bahrain airport"
חסרונות: "flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor."
יתרונות: "Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight."
חסרונות: "The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up."
חסרונות: "Was not a fan of the breakfast offered."
חסרונות: "Late arrival of the plane. Seat not comfort, basic serviceS"
חסרונות: "The flight was held back for late arrival of some passengers which resulted in delay in departure"
יתרונות: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
חסרונות: "The old aircraft which is almost reached its limits"
יתרונות: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
חסרונות: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
יתרונות: "They delivered as requested"
חסרונות: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
יתרונות: "Everyone was professional and helpful"
חסרונות: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
חסרונות: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
חסרונות: "The Food Choices"
יתרונות: "Food and the crew"
חסרונות: "The air sucks in the flight"
יתרונות: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
חסרונות: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
יתרונות: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
יתרונות: "Not much."
חסרונות: "Buses took ages when boarding and disembarking."
יתרונות: "Good film selection, great beverage options."
חסרונות: "The sandwiches were pitiful. Not enough chicken salad for the bread and egg salad sandwiches for the children was a poor choice."
יתרונות: "Everything went well."
יתרונות: "Service was good !! Nice aircraft and nice staff."
חסרונות: "We did not like the via flights, its really too much hectic."
יתרונות: "Being able to watch new releases. The food was good."
חסרונות: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
יתרונות: "The food and services in Bahrain airport and in plane"
חסרונות: "Although I do not have small children, I think it would be helpful to allow people traveling with small children to board a few minutes ahead of everyone else."
חסרונות: "No selection for beverage. No tomato juice!"
יתרונות: "Short flight. Nice crew."
חסרונות: "Small economy vlass"
The price but the service was poor and the staff was very rough and unfriendly.
יתרונות: "New plane, comfortable seats, very nice flight attendants."
חסרונות: "There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking."
חסרונות: "Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food."
חסרונות: "Very bad seats"
יתרונות: "The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get."
חסרונות: "Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons."
חסרונות: "Improve customer servive"
חסרונות: "The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines"
חסרונות: "3.5hours delay"
יתרונות: "Excellent crew, generous service, excellent vegetarian meals (my request), great help on telephone prior to flight"
חסרונות: "The flight was delayed but we were not given any information. Bathrooms dirty towards end of flight."
חסרונות: "The flight got canceled"
חסרונות: "Flight could not taken off in 7 hours delay"
יתרונות: "Crew was nice!"
חסרונות: "It was an old plane"
יתרונות: "Ground crew (checkin counter) was very nice."
חסרונות: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."
יתרונות: "Crew was OK"
חסרונות: "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"
יתרונות: "Pilots did a very good job"
יתרונות: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"
יתרונות: "Food/drink options"
חסרונות: "Customer service"
חסרונות: "the above"
יתרונות: "Flight was fine, and on-board crew was polite and helpful."
חסרונות: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."
חסרונות: "Boarding started on time yet we took off an hour late"
חסרונות: "Still waiting for our luggage two hours after deplaning. The luggage has not been unloaded from the plane. Hundreds of people still waiting This is unacceptable"
חסרונות: "Flight delayed six hours. Never notified"
יתרונות: "Service and overall experience"
חסרונות: "Media system was not working correctly"
יתרונות: "טיסה מהירה"
חסרונות: "יצא באיחור של 50 דקות"
יתרונות: "my flight canceled from WAW to EWR"
חסרונות: "my flight canceled from WAW to EWR"
חסרונות: "2 hours late !!!"
יתרונות: "Your crew manager was being very arrogant.. No tolerance at all"
יתרונות: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
חסרונות: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."
יתרונות: "Crew was friendly."
חסרונות: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."
חסרונות: "The flight was cancelled"
יתרונות: "This time I found an ail place"
יתרונות: "Very good pilots, good flight without any noise or air pockets."
חסרונות: "The flight back departed in a delay of 40 minutes, we lended very late."
חסרונות: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."
יתרונות: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
חסרונות: "In-flight entertainment offered a very conventional set of movies from which to select."
יתרונות: "It was on time"
חסרונות: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."
יתרונות: "Getting off at the end"
חסרונות: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."
חסרונות: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"
חסרונות: "The airline left bagages of 30 passengers at Origen since AC was too small. Two hours at the airport to file report, have to wait for next flight Never again LOT"
חסרונות: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."
יתרונות: "Crew was polite and efficient."
יתרונות: "The service, 2 exits from the plain, blanket and pillow"
חסרונות: "No food and entertainment"
יתרונות: "Newer plane. More efficient boarding process."
חסרונות: "No entertainment system at all."
יתרונות: "The staff serve nice"
חסרונות: "Chronic failure in flight schedules"
חסרונות: "No entertainment on that flight"
יתרונות: "All the rest"
חסרונות: "I bought economy ticket, yet I had to pay extra for my suitcase"
יתרונות: "The flight was on time. No delays."
חסרונות: "It was nothing I did not like this time."
יתרונות: "Absolutely nothing"
חסרונות: "We where more than 3 hours late. Crew couldn't care less about even saying welcome to you. plane was filthy"
Veg. Food was very bad. One time pasta. Other time eggplant. We only could eat bread butter. Most of the seats around us could not be pulled back during landing even by crew. Our raw was 31. Helpers were not helping even old customers. Boarding from amd was chaos so was checking. Crew was efficient and energetic. Check in staff was helpful.
יתרונות: "crew was amazing"
חסרונות: "no traveller pack, toothpaste, etc. seats too tight."
יתרונות: "Super easy check in. Good air hosting staff."
חסרונות: "Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers."
יתרונות: "Good seating space, good service"
חסרונות: "aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?"
יתרונות: "Crew was excellent food was good."
חסרונות: "sea food"
יתרונות: "Good crew Seats good"
חסרונות: "Earphones plug difficult to fit Toilet cleanliness not adequate on occasion"
יתרונות: "short lay over in Abudhabi. Flight was on time."
חסרונות: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."
חסרונות: "My baggage is missed on my trip"
יתרונות: "Departed on time. Seat was ok."
חסרונות: "Check-in and boarding was too long and confusing. Too much to walk between one place to next. Overkill on security and baggage check. Food was terrible. Second full meal was chopped up to just a salad and main dish...no bread or dessert. Air hostess could be more pleasant. Flight was late 1 hr."
חסרונות: "Check in counter was overcrowded and slow moving"
יתרונות: "Head rest helped me get sleep in economy section"
חסרונות: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"
חסרונות: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
יתרונות: "Good flight, punctual. A330 seating layout is great. Please keep using these planes."
חסרונות: "There was a airplane change that delayed the flight by 4 hours. No compensation was offered. Entertainment volume was too low even at max level"
יתרונות: "good environment and staff"
חסרונות: "Food needs to be improved."
יתרונות: "I couldn't catch this flight because the previous connecting flight was canceled."
יתרונות: "inflight service, F&B, new planes, checkin, connections"
חסרונות: "no jet away at deplane. Stairs are clumsy"
יתרונות: "Nothing compared to other airlines especially emirates airline which was amazing and reason we flew etihad thinking it will be same experience."
חסרונות: "Everything especially the small seats with tiny aisles like American Airlines. I was shocked with etihad compared to rest of Airlines from your country. We were very impressed with Emirates so the complaints and comments are compared to the best I have seen and not typical Airlines."
חסרונות: "The restrooms were not clean and stinky."
יתרונות: "Direct flight from JFK to Dubai"
חסרונות: "Strong uncomfortable smell coming out"
חסרונות: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
יתרונות: "SeatsPrompt service"
יתרונות: "Boarding and checking was effortless. The crew was attentive. Food was very good."
חסרונות: "Seats are too cramped"
חסרונות: "Crew was not as attentive as Emirates Airlines."
יתרונות: "Everything from chek in in LA to the Arrival in Abothbi"
יתרונות: "I liked the speed of the journey"
חסרונות: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"
יתרונות: "The food and the entertainment."
חסרונות: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."
יתרונות: "What is there not to like? Service, comfort, on-time performance, food, entertainment"
יתרונות: "Comfortable seats with head rests and neck pillows Good food choice and no wasteage with plastic cutlery or portion sizes"
יתרונות: "Quick flight"
חסרונות: "Seating is tight"
חסרונות: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
חסרונות: "Going to Cairo my luggage was delay in Abu dhabi and the luggage service at Cairo airport was the worst i have ever seen in my traveling live it took one day for my luggage to arrive to Cairo and it Came wet and everything in side was wet and they give me PH# to compliance never answered i West one day just chasing my luggage i will never advise anyone i know to fly Etihad bad bad experience never Again"
חסרונות: "So tight and noise , and i think this kind of chairs not comfortable for long distances, mean while other airline's can provide me the same price maybe little bit more but comfortable and better amenities"
יתרונות: "The crew are friendly and helpful."
חסרונות: "The seats are way too small and cramped."
חסרונות: "We were asked to stand for boarding. And instead of having us board they boarded first class and handicapped people. I understand these people have the right to board first. However, if you know that you have more than 20 handicapped to board first do not have an entire zone of people stand for 40 minutes"
יתרונות: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
חסרונות: "THE LEG SPACE 1 OF THE MEALS"
חסרונות: "All but one of the flight attendants, who unfortunately was not in my section, seemed rather terse and far less than kind. Simple requests from fellow passengers were regarded as inconvenient intrusions. The gal in my section would act like she had not heard the requests and then when the passengers would repeat themselves, she would snap, "Please wait till I've finished my service." She rarely would make eye contact with anyone while doing, "her service" and acted like it was a major inconvenience. It was a long flight but the crew on the way to New Delhi on Jet Airways were exceptional and made the flight as pleasant as possible. The Eithad crew lacked this attitude."
יתרונות: "Very short flight, but crew was wonderful."
יתרונות: "I like the Menue idea. I like the service. The food was served frequently."
חסרונות: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."
יתרונות: "I got upgraded to business class on this flight. This isn't something I can afford to do, but I will tell you it is substantially better."
חסרונות: "I got violently ill after getting off the flight. The only food I had in the last 24 hours had been from Etihad. I threw up for two days straight."
יתרונות: "the journey, staff and overall experience"
חסרונות: "there was short delays"
חסרונות: "Cabin luggage with sensitive/delicate items were forced to be checked in for 2nd leg of the journey. Cabin luggage upon retrieval at destination was scratched/dirty and one glass item inside was broken. Recommend Etihad provides complimentary luggage wrapping to prevent such issues. Additionally, crew was unable to manage noisy kids, and a request for ear plugs was ignored. Recommend Etihad provide affected travelers with ear plugs to manage the noise, and that the crew undergo training to better manage problematic parents w/kids."
יתרונות: "Emigration and customs at Abu Dhabi"
חסרונות: "Leg room between seats are too small and in flight service was not good"
חסרונות: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."
יתרונות: "Comfortable flight and excellent in-flight service."
חסרונות: "Flight was delayed leaving New York and arrived Abu Dhabi late. Had to rush to catch the connecting flight."
The food was not good. After two days I still haven't received my checked in bags. They don't have an answer for status of locating them which shows they don't care for passengers.
חסרונות: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
חסרונות: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
יתרונות: "Crew, food and seat were all perfect."
חסרונות: "The plane was very very cold."
חסרונות: "Reduce the fare"
יתרונות: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
חסרונות: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
יתרונות: "Friendly service"
חסרונות: "To Give water to the passengers, Make entertainment free of charge."
חסרונות: "FlyDubai has really uncomfortable seats!"
יתרונות: "All good"
חסרונות: "No water service Thats all"
חסרונות: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."
יתרונות: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
חסרונות: "Nothing really."
יתרונות: "Absolutely nothing"
חסרונות: "That kayak redirected me to Flight Network to purchase this ticket. They used an alternate credit card - not mine- to pay Fly Dubai which precluded me from getting a boarding pass, forcing me to purchase another ticket. My Visa card was billed by Flight Network , but they paid Fly Dubai with a MasterCard that is not mine. BIG PROBLEM!!!!!!"
יתרונות: "Perfect crew"
חסרונות: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
יתרונות: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
יתרונות: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
חסרונות: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
חסרונות: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."
יתרונות: "Quick service"
חסרונות: "Small plane, uncomfortable seats, bad food"
חסרונות: "Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online."
חסרונות: "Didn't make it to my destination yet"
יתרונות: "Friendly flight crew!"
חסרונות: "Rough landing"
יתרונות: "Price was good."
חסרונות: "The delay on our way to Dubai."
חסרונות: "Screen not working. 7F"
חסרונות: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
יתרונות: "The time when we reach Baku good time to check in hotel"
חסרונות: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
יתרונות: "Average flight and service."
חסרונות: "Unfortunate that my FlyDubai checked in luggage from Skopje to Dubai was not transferred onto my connecting Qantas flight. I will be disappointing if not recovered."
יתרונות: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
חסרונות: "No refreshments. No television."
חסרונות: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
חסרונות: "The price and the service"
יתרונות: "We are arived safe"
חסרונות: "The attitude of the crew it was bad and the comportment very ignorant"
יתרונות: "Nothing. Zero."
חסרונות: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
חסרונות: "The tv didn’t work and the seats were not comfortable at all."
יתרונות: "The crew is incredibly professional and you do feel bad for them."
חסרונות: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
חסרונות: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
יתרונות: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
חסרונות: "لا شي"
חסרונות: "No food or entertainment."
חסרונות: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
חסרונות: "Crew was very polite. No complimentary entertainment for such a long flight. Entertainment consoles put off lots of heat and not consistently working."
יתרונות: "Easy boarding process, no issues with crew service."
חסרונות: "Nothing available without a charge, not even water."
יתרונות: "Excellent service all around, much better than the Air Asia experience. Excellent complimentary food packet was a surprise."
חסרונות: "Entertainment system is a mess. Even if paid service, the touch screens do not work and worse, they are energy inefficient with the screens HOT to the touch. Doubt they make any revenue to recoup the investment."
חסרונות: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
חסרונות: "The are so cheap no water to drink"
יתרונות: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
יתרונות: "The crew were very nice and supportive"
חסרונות: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"
חסרונות: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
יתרונות: "Customer Services"
חסרונות: "The flight is cancelled at the last moment. I am staying at the airport waiting for an alternative. No one to compensate you."
חסרונות: "They wouldn't give even a cup of water, have to buy everything. Ridiculous!"