One thing I noticed was that food options wise most people opted for vegetarian option and that caused some shortage of veg meal. In my opinion if there is bitter paneer as the veg option then there should be butter chkn as the non veg option. Not a completely different cuisine. AlsoThe staff was more courteous on the way to dubai from chicago than from Chicago to Dubai.
My flight got cancelled several times, I booked my flight through Fly. us, that was throughly KAYAK engine, I regret my decision to do that, because fly. Us has horrible service no communication what do ever, I contacted them, called them several time but no response so far, I called airline they said they will refund to fly. Us if they request but after 1 week and half no response from them. Please only use direct airline sites during COVID times because flight cancellations is very common during COVID time, so that you guys can avoid trouble of middle man.
יתרונות: "The crew was wonderful. The food was excellent.the seats was comfortable."
חסרונות: "The whole boarding process was lengthy and totally unnecessary with the extra steps"
יתרונות: "Crew was excellent.."
חסרונות: "For the passengers who have to go through for long hours layovers, airport must provide the access of lounge or hotel otherwise where the passengers will stay for 12 hours? The rule should be applicable for the passengers who upgrade to the Business class"
יתרונות: "Good meals, comfortable seat with fantastic entertainment options."
יתרונות: "The person behind me didn’t have enough space so I could recline back and get comfortable"
חסרונות: "More spacial seats"
יתרונות: "Food was great."
חסרונות: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
יתרונות: "The food was good. The crew was very accommodating."
חסרונות: ".If the seats recline to just a little bit more"
יתרונות: "Everything was excellent."
חסרונות: "I wasn’t aware that there is a ticket with only 15kg baggage allowance - thank God I was taken to the airport by a relative and could leave some stuff with them. Of course, I should’ve checked - but I didn’t know there was an option below 23 kg. You’re never done with learning l"
יתרונות: "The flight was on time and the crew was nice."
חסרונות: "The entertainment options and food were outdated and very much unpleasant."
חסרונות: "Flight is not clean,I was given non veg food instead of veg saying there is shortage of vegetarian food packs, what if I’m a pure vegetarian? Should I stay hungry? Also they took a very long time to serve the food, be it breakfast, snack or dinner.Each time I ask for something the answer has been always da same ‘’ we are sorry we don’t have that’’ Due to worst possible seat so far I have asked for an extra pillow and as expected they don’t have."
יתרונות: "Landed safely"
חסרונות: "Screen didn’t always work"
יתרונות: "Good flight"
חסרונות: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"
יתרונות: "Valuable reminders ! Updates regarding flights was superb."
חסרונות: "Nothing to say."
חסרונות: "It was too cold in the airplain"
יתרונות: "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
חסרונות: "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."
יתרונות: "Nothing about thto flight was enjoyable."
חסרונות: "For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts"
יתרונות: "The relaxed environment and the crew are amazing"
חסרונות: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
יתרונות: "The relaxed environment and the crew are amazing"
חסרונות: "Some snacks between the food service"
יתרונות: "Business Class comfort"
יתרונות: "Crewman friendly service and try to betas much as they can"
חסרונות: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
חסרונות: "Food was not awful and most item not available in Fist Suites"
חסרונות: "Worse food Old flight Late boarding"
יתרונות: "Professionalism of flight and ground crew. Movie & entertainment selection. Overall cleanliness of aircraft. Better comfort due to wider seating."
חסרונות: "The fact that this was the shortest flight of my trip - Wish my journey started this way."
חסרונות: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
חסרונות: "My Parent were traveling and My father recently suffered a heart attack. There was too much turbulence on the flight, so much that the crew members were terrified. It was very unsettling and unpleasant."
יתרונות: "The service is the best."
חסרונות: "The seats on the Boing 777 don't compare to the seats on the Airbus from Dubai to Los Angeles."
יתרונות: "Service onboard the flight was good."
חסרונות: "Connection in Dubai was terrible. Super long bus ride. Nobody at the terminal to direct you to where the Business Class Lounge is. Had to walk very long distances to get to the Lounge. No staff at the gates in the Business Class Lounge. Flight was delayed but no staff to give information at all."
יתרונות: "on the plane the service was okay"
חסרונות: "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
יתרונות: "We landed ahead of time"
חסרונות: "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
יתרונות: "The attention to my two nine year old kids. They enjoyed the flight."
חסרונות: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"
חסרונות: "There was no vegetarian food."
יתרונות: "Everything was on point."
יתרונות: "Crew was lovely and very helpful. I felt very taken care of. Amenities were great! Got plenty of food and drink. Overall very comfortable."
יתרונות: "I love the experience of fly with kayak and look forward to many more"
חסרונות: "Nothing. Everything was expected from a good flight."
יתרונות: "Space and the fact that everything worked. Food was excellant."
חסרונות: "I always like Emirates."
יתרונות: "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
חסרונות: "Why did I not fly with you guys before???"
יתרונות: "Spacious seating."
חסרונות: "I wanted to sit upstairs"
חסרונות: "Their customer services is not terrible, it's nonexistent."
חסרונות: "Could not get comfortable and (while it doesn't reflect on the airline) all the screaming children I could have done without"
יתרונות: "Your staff are amazing....very welcoming, attentive and a joy to be around. I was comfortable i.e leg room was right for my long legs."
חסרונות: "You offer limited choices on food with consideration to Diversity of your clientelle. Your meal vouchers offer substandard meals in the few selected restaurants. I had layover period of 10hrs on.my return leg and about 6/7hrs. These are extremely long hours to sleep on those uncomfortable lounge chairs. This was the worst experience in my flying time."
יתרונות: "everything from service, food, to entertainment. Keep up the good work."
חסרונות: "Seats were a bit small, if I had more room it will be perfect."
יתרונות: "Food was good and plentiful. Crew was attentive, but stingy with liquids."
חסרונות: "Connection was too short and airport too big. I had to literally run through the terminal and my bags didn't make the flight. Window seats on A380 are too far from window to sleep comfortably."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "The Turkish Airline crew are treat you as guests not as customers."
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "The service"
חסרונות: "No entertainment. Late boarding."
יתרונות: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
חסרונות: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
חסרונות: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
יתרונות: "Great service"
חסרונות: "No room"
יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
חסרונות: "Customer service"
חסרונות: "Nothing beat"
יתרונות: "Will never use kayak again"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
יתרונות: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
חסרונות: "No air in cabin"
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "good job rushing us to the correct gate"
יתרונות: "friendly crew and superior service"
יתרונות: "Add good airline to Atlanta to eu"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Smooth flight"
חסרונות: "flight canceled , i flew diff, airlines"
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "Everything was perfect during the flight."
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
The de-planing process could have been better in Buenos Aires - it took a long time before the aero bridge was connected - not the fault of Air France..
חסרונות: "Short and sweet"
יתרונות: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
חסרונות: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
יתרונות: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
חסרונות: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
יתרונות: "The crew was terrific."
יתרונות: "The seat was very comfortable."
חסרונות: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
חסרונות: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
יתרונות: "All went right namely the seats but the luggage condition is the worst"
חסרונות: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
חסרונות: "Entertainment worked sporadically"
יתרונות: "Crew was solicitous."
חסרונות: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
יתרונות: "The crew was very helpful in all respects."
חסרונות: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
חסרונות: "Not to be late ,and not to loose my luggege"
יתרונות: "Intranet wifi meant I could watch entertainment on my iPad"
חסרונות: "Seats are very uncomfortable"
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
יתרונות: "Crew was nice, too short of a flight to figure out more"
חסרונות: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
יתרונות: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
יתרונות: "Efficient and smooth flight. Service was great and flight attendants were friendly"
יתרונות: "Their evacution video is interesting"
חסרונות: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
יתרונות: "Quiet! No noise-canceling earphones needed. Delicious food."
יתרונות: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
חסרונות: "I just expected better toilet bag for business but what was given out was just basic."
יתרונות: "Food has improved a lot on business class. Meals are more creative."
חסרונות: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
חסרונות: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
חסרונות: "Couldn't make the connection....Overall....an aweful experience!"
חסרונות: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
יתרונות: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
חסרונות: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
יתרונות: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
חסרונות: "no complaints"
חסרונות: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
יתרונות: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
יתרונות: "Food was excellent and crew was very nice."
חסרונות: "Could not check in online before my flight and no zones to board just line up and go apparently."
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "The hostesses were very kind and nice"
יתרונות: "Short, lots of leg space"
יתרונות: "The check in process was much better in the CFG airport than SFO. Very organized."
חסרונות: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."
יתרונות: "General air of professionalism is reassuring"
חסרונות: "Food, crew appear rushed"
חסרונות: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
יתרונות: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
יתרונות: "The crew was very nice and helpful."
חסרונות: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
חסרונות: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."
חסרונות: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
יתרונות: "The crew"
חסרונות: "Not enough room for legs. Small amounts of food. No entertainment."
יתרונות: "Friendly crew; comfort; punctuation. Fast boarding"
חסרונות: "Simple food - very small amounts. No entertainment."
יתרונות: "Efficient boarding. Interesting hot food. Entertainment variety very good."
חסרונות: "Business class seats hard. Did not flatten out for sleep."
חסרונות: "Left a little late for no apparent reason."
Never again. Lost my item because of their stupidity
Greeting BH International Airport, Flight No. GF-2101 From Bahrain to Dammam At 1:35 am. to 2:20 am. Booking reference: WFYQEG I was informed that I will receive my baggage in Dammam Airport, later on I arrived in Dammam and I didn’t get my baggage, they claimed due to my friend Mr. Faisal didn’t show because he left the Airport and drive his own car all the way to Dammam. OK, I get it and I totally respect the system when you don’t show up your baggage get dropped from the flight, but it’s not my fault when i stay in Bahrain Airport waiting for my next flight around 5 hours then once i get to Dammam I don’t receive my baggage, because my friend who’s didn’t show up his baggage was arrived to Dammam airport, and i’m the one who deserve to get his own baggage didn’t receive anything. I think you mixed up between our baggage, the tag on my bag has his name but actually it’s mine and his bag has my name but actually it’s for him, that’s why I received his bag in DMM airport and I didn’t get mine and i was so frustrated. Also here’s the baggage numbers: GF 175011 My baggage wasn’t received GF 175008 His baggage was received and he don’t deserve to receive it because he left the airport and didn’t show up the flight For now i need to get my baggage to DMM airport please or contact me in personal please +966559600495 or this email. Kind regards, Mohammed Sent from my iPhone
יתרונות: "On the 15th. Nov during my flight to India, I have made an online check in though did not receive an e ticket. I arrived the airport 70 min before the flight. The crew on the check in counter refused to issue me a ticket and insisted that I have missed my plane abd I need to purchase a new ticket. They even refused to check if I have made an online chick in. The gulf air online system, did not show me that I have made an online checkin. Unfortunately, the problem was solved by asking someone who work in the airport ( not gulf airlines representative) to check if I have made and online check in and to issue me a ticket to pass through the security control"
יתרונות: "Crew was very nice in business. Very helpful and catering to every need."
חסרונות: "The entertainment. Hollywood movies were not working."
יתרונות: "Crew was good"
חסרונות: "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."
יתרונות: "Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to."
חסרונות: "Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did."
חסרונות: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
חסרונות: "Food needs improvement"
חסרונות: "The flight should be on time and not late."
חסרונות: "Return flights delayed. Delay same as flight time so not great."
יתרונות: "Good crew , good service"
חסרונות: "The services could be best."
יתרונות: "The crew was nice and kind."
חסרונות: "The seats, as always."
חסרונות: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."
חסרונות: "the bouth"
יתרונות: "The airplane was clean an good and the crew was nice"
חסרונות: "The food could be better."
יתרונות: "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."
יתרונות: "Friendly and helpful flight crew Good food Free movies to warch"
יתרונות: "I got a business class upgrade and it was amazing!"
יתרונות: "Meal options and snacks, good crew staff. And relatively comfortable seating. The plane waited for us because of the earlier delayed flight, though we prefer to have been given the option to stay the night and catch the next morning flight."
חסרונות: "The flight got delayed from Alexandria and the staff at Manama airport directed us to a counter to get our onward boarding passes but another senior member of staff asked us "what are you doing here" and asked us to go straight to the gate, then when we arrived at Abu Dhabi the baggage did not arrive with us and we had to go back to the airport later to pick them up."
יתרונות: "Service. Crew - the on board "chef" was particularly attentive."
חסרונות: "IFE very limited. Take a good book - or two. Old A330, but well maintained."
יתרונות: "New Dreamliner. Business Class very comfortable. Onboard chef very attentive."
חסרונות: "IFE very limited, so take a good book!"
יתרונות: "The crew are amazing and very needful if asked"
חסרונות: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
יתרונות: "Everything went fine, no complains!"
יתרונות: "Almost no wait time to get checked in"
חסרונות: "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."
יתרונות: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
חסרונות: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
יתרונות: "The crew was efficient and anxious to please. The flight was on time."
חסרונות: "Boarding by bus is always unpleasant."
יתרונות: "Bording was ok."
חסרונות: "Too much security checks"
יתרונות: "Everyone was professional and helpful"
חסרונות: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
יתרונות: "Nice crew and good service"
יתרונות: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
יתרונות: "Every thing"
יתרונות: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
יתרונות: "Good film selection, great beverage options."
חסרונות: "The sandwiches were pitiful. Not enough chicken salad for the bread and egg salad sandwiches for the children was a poor choice."
חסרונות: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
יתרונות: "Everything went well."
יתרונות: "Flights were on time."
חסרונות: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
יתרונות: "Crew and staff were great."
חסרונות: "Flight was delayed for an hour. Spent more time in airport than in the air."
יתרונות: "Being able to watch new releases. The food was good."
חסרונות: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
חסרונות: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."
יתרונות: "Service in the plane"
חסרונות: "The crew at the check in were mean... bizarre regulation that don't apply to any other airline. Refuse to give a wheelchair for an elderly claiming she has to book it in advance.. what if the person broke their legs that day??? None sense. And the baggage regulation are just not clear and confusing."
יתרונות: "More selection where you can pick and choose your tv shows or movies."
חסרונות: "Entertainment selection was poor. Only have a few selections on board for a 10 hours fight. Need more movies. Food was okay, didn't get to choose what meal to eat."
יתרונות: "It looks there was a special enclosure for Indians. The passengers were made to board by ferryed by buses to board the plane by stairs. It was not easy by old people to climb along with hand bag."
יתרונות: "The security check was horribly handled. There was a chance for missing the flight."
חסרונות: "Gulf air washed their hands off us. Shame on you Gulf Air. I will die before I ever book a flight on Gulf Air again in my life."
יתרונות: "It was as expected satisfed"
Food options are limited and quality and quantity poor and inadequate
יתרונות: "Everything was great. Everything was good beyond my expectations and this is too much.. This makes experience simply unforgettable!! For example they have on board air-hostess specialized to deal and play with kids, even with another uniform!! Wooow !! And she was doing great with my 3-year old daughter."
חסרונות: "Catering !!!!!! Meals need to be upgraded internationally to fit all tastes !! Travelers on board on route AUH-LAX are not all from Gulf or India or far Asia. Actually the majority are either from Middle East including Arabian Gulf counties and from United States. But menu on board is always splitted into two choices: One choice fits all and another fits only Indians !!! This would be a great favor if we are on board an Indian airliner, but not for Al-Etihad Airways !! And this is a true problem because any passenger from Middle East or Europe or America CAN NEVER eat that Indian meals which was served on board !! I’m a doctor.. You will have a diarrhea straight forward for the rest of the flight. It’’s hot spices mixed with anything pasta or chicken or vegetables and that’s it. That maybe so much tasty for certain group of people but in a restaurant not on board a flight on air. They are blocking passengers’ choices in food in the other option whatever it is. And situation may got worse if the only other option is for instance is meat because my wife doesn’t eat meat (she’s exceptional.. That’s right) but then she poorly can not eat any meal on board this flight and has to wait for the second meal after another 6 hours. Maybe she will be lucky and she can eat the only second available option for all because we all can not eat the first choice meal which is a must to be Indian. And here I’m specifying it. It’s Indian, not vegetarian meal. Vegetarian meal would be a nice choice acceptable to try for anyone. This must be considered!!! Passengers have nothing to eat except what air-hosts serve them for 16 hours !! So Al-Etihad should kindly know that not half of its passengers on board are Indians. And even Indian passengers they eat our middle east dishes and they find all tasty ! Thanks Appreciate this opportunity Dr. Karim Ali"
יתרונות: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
חסרונות: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"
חסרונות: "Paid for extra leg room seats and didnt get them"
חסרונות: "- The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool."
חסרונות: "14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor."
חסרונות: "My seat (8d) would not recline and the hand rest would not go up."
יתרונות: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."
יתרונות: "Good and crew were very goid"
חסרונות: "Seats were very hard and very cramped for such a long flight"
חסרונות: "Seat was damaged, not conformed and dirty, like it wasn’t cleand after previous flight. Pillows was used before us. Business calss should be nice"
יתרונות: "First the flight was delayed for 30minutes. And I wanted to watch a movie but the earphone socket in my seat 22A is not working at all. I just have to watch the flight map. The FAs are busy and sounds tired. THe flight is full but I wish I was moved since my ticket was eligible for an upgrade. I seldom complain but they need to check thru the seats -22A"
חסרונות: "The smell inside the plane glad I have some sweet perfume spray."
יתרונות: "Boarding was easy, crew was fantastic and nice. Flight was as comfortable as they could make it for the limited space. Food was great for airplane food. Entertainment was decent. Didn't try the wifi because I didn't need to."
חסרונות: "Would've been more inclined to use wifi if by time and not bytes."
יתרונות: "comfortable flight"
חסרונות: "Had to board from a bus & the tarmac due to the construction at Abu Dhabi. Combined with a full flight - there was a lot of pushing as people were trying to get onboard first. We left an hour late as well"
יתרונות: "The crew was gracious and the dinner delicious."
חסרונות: "Cramped seating"
יתרונות: "Staff are efficient."
יתרונות: "timeliness, in-flight entertainment, food"
יתרונות: "cheapest fiar"
חסרונות: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
חסרונות: "Nothing on this flight"
חסרונות: "they didn't provide wine service"
חסרונות: "Quality of food"
יתרונות: "Not like trans Atlantic flights"
חסרונות: "Some crew were mean"
יתרונות: "staff were very courteous and attentive"
חסרונות: "Lost one of my bags! Returned after over a full day... was not even updated on location / that it had been found until the following morning... 24 hours later. Boarding was delayed... but by all means take longer if it means I get my bag when I land!!!"
יתרונות: "The service and comfort!"
יתרונות: "I managed to find a MUCH cheaper deal through Kayak, cheaper than directly through the airline (£200 cheaper in fact!), which was a great start to the trip. I was emailed a confirmation that my booking had been accepted through the airline within minutes, and it was easy to workout how to check myself in. Then I had zero hassles on the flights, so I'm really pleased with the service. I was even lucky enough to have a whole row to myself on both of my flights from England to Australia, which on a +24hr flight can be an absolute godsend. Staff were all friendly even encouraging us to move to alternate seats given there was sufficient space. The air crafts were tidy and it was easy transitioning from each connecting flight. Absolutely no hassle at all."
חסרונות: "The only points were that the inflight entertainment from Manchester to Abu Dhabi was a tiny step below standard but great choice in terms of films to watch, my second flight was on an A380 so there was an obvious difference in design standard between the 2 planes making the first flight less desirable, and the food was OK at best. On one of my flights I didn't eat the heated meal, any sides and only ate some of the dessert given the flavour was quite poor. An airline could do to raise the taste bar standard."
חסרונות: "Abu Dhabi boarding experience needs to be better."
חסרונות: "They have restrictions more than any other flight about the size of the hand luggage- My parents were allowed to bring one hand luggage without any problems, but they were not allowed to take it back because it was "Big!" it did not put on weight or get fat! its a hand luggage that stays the same size! They blame it on the TSA and say it has to fit in and asked us to pay 325 $ to take the same bag that they brought things in."
חסרונות: "Boarding process"
יתרונות: "Excellent crew."
חסרונות: "Seat in front reclined too far back Fewer food options despite pre-requested meal."
חסרונות: "plane was an older model a bit noisy inside"
יתרונות: "The crew are friendly and helpful."
חסרונות: "The seats are way too small and cramped."
יתרונות: "That we arrived safely"
חסרונות: "The seat in the exit aisle was too upright and very uncomfortable. After paying for the exit row seat I expected a more comfortable chair. We were stuck in Abu Dhabi for nearly 2 hours on the runway waiting for take off even though all passengers boarded early."
יתרונות: "Hospitable crew... great service. Food quality not good"
יתרונות: "Fantastic crew! Good selection for tv, food was good. Baggage checked all the way through, no problems or complaints at all. Will definitely fly Etihad again."
יתרונות: "The crew was attentive and genuinely friendly / helpful."
חסרונות: "Many passengers were rude, standing in the aisle near the entry to the restroom / galley area. The crew repeatedly asked them to sit and they would sometimes ignore then outright and other times sit for a short while only to get up once again. For me the seat cushion was a bit hard for such a long flight."
יתרונות: "Crew and service"
חסרונות: "Small toilets, tighter seats"
יתרונות: "The crew was wonderful, as was the food and the aircraft itself. No complaints."
חסרונות: "I wish there had been more movie options."
חסרונות: "Etihad would not put me on an early flight despite having free seats on the plane. As a result of which I had a 7.5hour layover in Abu Dhabi. If they had moved me to the earlier flight, it would have left a lasting impression on me. I am looking to join a new loyalty program (from Lufthansa) and this gesture could have gone a long way."
חסרונות: "Crew doesn't interact with the passengers at all. They act very snooty."
יתרונות: "Staff was accommodating and friendly."
חסרונות: "Aircraft condition, smelly."
יתרונות: "Ethihad portion of flight was very good, as usual. The flight crew on this particular leg was particularly outstanding, especially with their extra attention to our children."
חסרונות: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
חסרונות: "Waiting on the tarmac for more than 2 hours for flight to take off. Missing the connecting flight to New Delhi from Abu Dhabi. Stranded in the Abu Dhabi terminal for more than 24 hours to get back to New Delhi. The airline did not provide a room to stay & forced to stay in the terminal for 24 hours. Never ever travel via Etihad."
חסרונות: "Cabin crew was not responsive to our simple needs for glass of water or serving specific meals we had ordered(JVML). after lots of discussion they found the proper meals for us."
חסרונות: "It was standard domestic business class seat, not a pod. Also had 2 screaming kids. Windows were dirty so hard to see out."
חסרונות: "There was no jet bridge facility for entering into the aircraft. We had to carry our carry on luggage to aircraft via Bus. Etihad needs to ensure the traveler's comfort all the way up to their end destination and not till Doha."
חסרונות: "They could not deliver my bags to the destination.. And chose to say all.my 4 bags were with customs.. The flight was delayed by 8 hrs and the way they handled the passengers was pathetic.. None showed any concern. They did not provide food during the wait time.. Every one just refers to go to some other person and no one answers.. This was the case for all the passengers.. I really hated to travel with them..they could not even give proper connecting flights after the delay despite stressing. I had call them and confirm my tickets after I was actually given a ticket in the airport.. I wasted 2 hrs and found that they gave me 2 diff flight for me an my wife despite me asking them.. And finally they told it was done.. Next day I try to check in and AA says there is no ticket.. I call etihad again, they booked to some other destination.. Had to change.. My travel with etihad was really very agonizing.. The food was even worse.. They judge u when u ask for non veg.. They said we take u guys don't eat non veg!!!! Pathetic crew..."
חסרונות: "Bad food choice for meals. Poor boarding sequence. Parking aircraft on cargo Area and then using buses to move passengers to the terminal at Abu Dhabi. Older planes compared to the new A380 on Emirates. Poor crew performance (not keeping up with the cleaniness of restrooms). 9 hour overlay at Abu Dhabi and no meal or other voucher."