חסרונות: "Everything else"
חסרונות: "A bit too small the seats"
יתרונות: "Easy booking on line"
חסרונות: "The gate was changed in Dubai without informing the passengers whom waiting on the original gate printed on the boarding pass. And charged me no show fees and delayed for an extra 12 hrs. I have the evidence of you need them."
יתרונות: "The seats were very comfortable, good entertainment"
חסרונות: "Poor gluten free options"
יתרונות: "My mom was very happy with food and specially the open seats."
יתרונות: "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."
יתרונות: "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
חסרונות: "Ground staff in India gave me wrong info about baggage."
יתרונות: "Fast refreshing flight. Food was great."
חסרונות: "They ran out of food options and I was only row 10."
חסרונות: "No comments"
חסרונות: "Took a long time to get the crew together after the plane was ready"
יתרונות: "Nothing specific"
חסרונות: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"
יתרונות: "Really you excell in satisfying customer.through lovely reminders."
חסרונות: "Vegan dishes not available .."
יתרונות: "Nothing special flight."
חסרונות: "Old entertainment and less leg room."
יתרונות: "Smooth boarding and take off on time !"
יתרונות: "very good as expected"
יתרונות: "The food"
יתרונות: "good attitude , friendly service from the crew members"
חסרונות: "seat spacing was very narrow"
יתרונות: "Everything was good."
חסרונות: "We wheelchair passengers were also asked to stand in line for boarding at the gate"
יתרונות: "More space"
יתרונות: "The aircraft and flight crew was good. Entertainment selection is awesome."
חסרונות: "People traveling on this sector just don't know how to behave. It's amazing how the crew puts up with this. As the food service is going on, there were several people who wanted to move up and down the aisle disrupting the service several times. When the flight was taxiing after landing, people had already got up from their seats and were trying to take their bags. Despite many announcements, pax did not care. Hats off to the crew who patiently handled it."
חסרונות: "I haven't got onto the flight you stupid twerps."
יתרונות: "This flight was shorter so didn't have any problem and there were veggie options for food."
חסרונות: "That I was again stuck in the middle seat after requesting an aisle."
יתרונות: "Crew, newer aircraft, leg room, entertainment choices"
חסרונות: "Absolutely hate the fact that Emirates also started nickel and diming for selecting seats after charging a premium for the air ticket. Entertainment, Food, aircraft all are mediocre to slightly better than average. Sorry, lost all respect and aura for Emirates"
יתרונות: "Just done all of that already !"
חסרונות: "Just done all of that already !"
יתרונות: "Good space for economy class"
חסרונות: "Announce duty free on flight is closing soon so if interested to purchase last min pls check with crew...by the time you get hold of crew I find out it’s closed - all in 5 mins, from the time I saw message and spoke with crew member it was shut. Should give a little more time on announcements, enough to get a crew member and see products to purchase."
יתרונות: "Friendly crew members. Wonderful service. Great entertainment. Excellent service all round."
יתרונות: "The service of the airline. The food was good."
חסרונות: "The seats were very small and tight. Most other long haul flights the seats are much more comfortable."
חסרונות: "Did not get wheelchair assistance for my dad as requested."
יתרונות: "Everything from baggage handling to food on aeroplane to deplaning"
חסרונות: "Long wait time at Bangalore Airport for receiving luggage"
יתרונות: "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
חסרונות: "We were sitting in row 36 (D,E,F,G). Everything was fine until we realized there was a leak in the plane. On take off and landing the A/C leaked all over our clothes and seats. When we reacted and stood up, the flight attendant screamed at us and told us to sit down. Afterwards, the flight attendant asked us what was wrong and she had realized that the AC had leaked on us. All she did was put towels on our seat and walked away. For at least 10 minutes I had to raise a towel to catch the water from dripping onto our heads during lift off and landing."
יתרונות: "Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight."
יתרונות: "Flew Emirates coach Washington to Dubai to Johannesburg and Bangkok to Dubai to Washington in July 2017. New A380-800 planes were superb. Entertainment system is second to none. Staff is efficient and polite. Except for the "required crying babies" on each leg the plane is very quiet and peaceful. The check-in, however is a zoo. But better to put your best employees on the flights rather than on the ground."
חסרונות: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
יתרונות: "Crew onboard - do great on a very busy route Punctuality- on time departure & arrivals"
חסרונות: "- older planes - no amenities like pillows, blankets , kits - food is geared towards spicy, with no options for anyone who prefers a lighter continental option. - touchscreen did not work. Constantly having to tap hard is probably annoying to the person in front, also Worry that the TV heating up is probably not great for the head resting on the seat"
יתרונות: "Staff and the choice of movies in the entertainment system."
חסרונות: "The food could be better. Should provide choice of fruits, salad, yogurt etc. The economy class seats should be made more comfortable for long flights. The seats are ok if it is a 4 or 5 hour flight."
חסרונות: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
יתרונות: "The food and entertainment were good and the seats were relatively comfortable. And they provide headphones but..."
חסרונות: "The crew didn't warn us that they would be collecting the Emirates provided headphones during their final "prepare for landing" check of the cabin... so I was near the end of a movie and sans headphones! WTF? And because the fasten seat belt sign was on in preparation for landing, I couldn't fish through my carry on in the overhead compartment to find the ones I'd brought. Thats SUPER sh*tty to your customers. Just not ok!"
חסרונות: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"
יתרונות: "Everything was on time. Very comfortable. Nice service."
יתרונות: "Entertainment and flight information was very good.Service also very good."
יתרונות: "Top class air craft with top notch entertainment"
חסרונות: "Restrictions on carry on (no more than 10k) is a pain. Especially after u find out that business class is allowed 13k."
יתרונות: "As commented above."
חסרונות: "As commented above."
יתרונות: "Food, service and the crews behavior to be honest I'm very satisfied from that flight so I recommend all my friends to try once on Emirates. I really appreciate for the services."
חסרונות: "There is nothing to mention that I didn't like it everything was on time."
יתרונות: "Kind flight attendants, perfume available in the restrooms, great variety of choices of entertainment (including listening to Quranic recitation if one feels so moved), interesting playlist of songs as you await takeoff ("Fly Me to the Moon, Rocket Man, Starman, etc.)"
חסרונות: "I thought I'd get an overnight stay due to the distance of my flight and the length of my layover (10 hours) but I found out too late that I didn't. The airport is not conducive to comfortable sleeping! I did appreciate the meal voucher though; make sure you ask for it at the Emirates Connecting Flights desk if you have a connecting flight with Emirates Airlines."
חסרונות: "This whole flight experience was a nightmare. I understand that there were very serious unforseen circumstances that day, with the Emirates flight from Trivandrum crash landing at the airport. As such the 4 hour delay that was announced was not a problem. The problem came after the airport resumed operations. We were told repeatedly that we would board any moment from 5:30pm onwards. As such, we did not go very far from the gate. We were even invited to go into the gate area no less than 3 times, before we were forced to leave. No one provided information. All we knew was that we were waiting for the crew to arrive. It took another SIX hours (in addition to the 4 hour delay) before we actually boarded. If we had even slightly better information, we could have at least found a comfortable chair a ways away from the gate and gotten a few hours of sleep. But it felt as if the ground staff constantly toyed with us, making us stay within a close radius of the gate but not providing any accurate or reliable information. I have come to expect the best from Emirates. But their actions were pitiful on this day."
חסרונות: "Little information provided during the boarding process and long wait. On the flight, the general service was OK"
חסרונות: "Pillows for everyone and warmer temperature"
יתרונות: "Loaded passengers quickly with so many issues at the airport"
חסרונות: "No thought to seating and how they change and scatter families in different places not too far from each other. Plus seats were confirmed."
יתרונות: "The ground staff from the help desk was helpful enough"
חסרונות: "I could have been rebooked a flight without having to pay for it. Who wants to lost his or her passport? It was very inconvenient and stressful for me, at least free rebooking would have ease my situation."
חסרונות: "Good food. And not crowded passenger in the bus going to the plane"
חסרונות: "Was a good experience"
חסרונות: "Was a good experience"
יתרונות: "New & clean aircraft"
חסרונות: "The food needs to improve and the movies are old. The actual flight was nice."
חסרונות: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
יתרונות: "Wheel chair service was excellent"
חסרונות: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
יתרונות: "They are not as bad as their reputation states"
חסרונות: "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"
חסרונות: "If there was no bus to the aircraft."
יתרונות: "Crew was good"
חסרונות: "As always the seats were tight."
יתרונות: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
חסרונות: "They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period."
יתרונות: "The airplane was clean an good and the crew was nice"
חסרונות: "The food could be better."
חסרונות: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
יתרונות: "Clean airplane and friendly crew"
חסרונות: "No Problem"
יתרונות: "Food about average."
חסרונות: "First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late."
חסרונות: "Have to wait along time to get the tickets of the connection"
חסרונות: "Bahrain airport"
יתרונות: "Boarding was on time and the crew are very nice"
חסרונות: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
יתרונות: "The crew are amazing and very needful if asked"
חסרונות: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
חסרונות: "onboard entertainment is very limited"
יתרונות: "how convenient it is"
יתרונות: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
חסרונות: "The old aircraft which is almost reached its limits"
יתרונות: "I liked the info I was getting from the airline, through sms. And everything was on time."
חסרונות: "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."
חסרונות: "There was some delay."
יתרונות: "fast boarding, got the luggage quickly."
חסרונות: "Food was ok but may be improved still specially AVML."
יתרונות: "Speed of the boarding pass counters. And the price."
חסרונות: "The plane seats are really bad"
יתרונות: "The Staff were very courteous and worked efficiently during serving food and prompt when called for assistance."
חסרונות: "On my way from London to Bahrain the flight was having two toilets in non working condition through out the flight. So only two were operational. Whatever the issue was never fixed till we reached Bahrain."
יתרונות: "Flight was delayed, so missed the connection. Was made to wait at Bahrain for more than 24 hours without any accommodation. Will never travel by gulf air again. It's the worst airline in the world."
חסרונות: "I head phones I didn’t get my bags I have been waiting for the past 3 hours at the air port and I haven’t received my bags yet and I think I will Waite for 3 more hours"
חסרונות: "Cupboard in toilet was broken and hanging open. The food was not good"
יתרונות: "People, culture and peace"
חסרונות: "Traffic and crowd"
יתרונות: "Service and comfort"
חסרונות: "Paying for the weight of each bag instead of the free 2 bag international allowance was absurd."
חסרונות: "The plane is too small I couldn't go to the path room because the floor was busy by the cabin crew because of the food and the drink service also the Bahrain air port is too poor regarding Gulf air agents in Manama, this is my last flight with gulf air and I will not recommend to my friends."
חסרונות: "The Food Choices"
יתרונות: "Gap between both flights was tight.But very helpful ground crew & flight crew"
חסרונות: "The journey was too short to give any proper rating"
יתרונות: "Not much."
חסרונות: "Buses took ages when boarding and disembarking."
חסרונות: "Crew Food Quality And finally the flight cancelled"
יתרונות: "Being able to watch new releases. The food was good."
חסרונות: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
יתרונות: "Service in the plane"
חסרונות: "The crew at the check in were mean... bizarre regulation that don't apply to any other airline. Refuse to give a wheelchair for an elderly claiming she has to book it in advance.. what if the person broke their legs that day??? None sense. And the baggage regulation are just not clear and confusing."
יתרונות: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
חסרונות: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
יתרונות: "Clean and efficient flight. Departure and arrival on time."
חסרונות: "maybe a smile or something from the crew members? Emirates is friendlier... All the girls seemed very sad and did not really made me feel welcome... Overall good service, so this is minor."
חסרונות: "The in flight movies were outdated and not a good selection at all"
יתרונות: "On time flying, entertainment"
חסרונות: "The custurd sandwich, they could have just simply serve cheddar cheese sandwich. He kids meal was very good though"
יתרונות: "Great all around very impressed with the crew!"
Last minute gate change at Charles de Gaulle, required me to walk further to alternate gate for my flight to Punta Cana.
Nice,elegant,smooth,team had a pride with their work. My Favorite Airline.
חסרונות: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
יתרונות: "Feel like reacist Company"
חסרונות: "I didnt like the treatment of the crew."
יתרונות: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
יתרונות: "Yeah Everything well organized"
חסרונות: "I believe so"
יתרונות: "There is a nothing to mention that was memorable or comfortable."
חסרונות: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
חסרונות: "Short and sweet"
יתרונות: "Very friendly crew"
חסרונות: "In-flight system had some errors"
חסרונות: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
חסרונות: "Advertised October Pink products but did not have them for breast cancer support"
יתרונות: "Amazing crew and on time flight"
יתרונות: "Crew was great. Seats were comfortable."
חסרונות: "The airline lost both of my luggage suitcases."
יתרונות: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
חסרונות: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
חסרונות: "Entertainment worked sporadically"
חסרונות: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
יתרונות: "The crew was efficient and friendly. The plane took off on time and landed on time."
חסרונות: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
יתרונות: "The crew was helpful and accommodating"
חסרונות: "The flight was delayed, missed connection, and lost baggage. Subpar."
יתרונות: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
יתרונות: "The staff were very helpful and professional."
חסרונות: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
יתרונות: "It was on time"
חסרונות: "Hard seats Boarding was 35 min delayed"
יתרונות: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
חסרונות: "Nothing to like"
יתרונות: "The crew and flight was faultless"
חסרונות: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
יתרונות: "The quality of service from the staff and their courtesy. A great asset of the airline."
חסרונות: "My luggage was left behind - this despite my being lifetme platinum."
יתרונות: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
יתרונות: "Service was great, flight was on time and I really enjoyed everything"
חסרונות: "Little turbulence but overall it comes as usual so it was worth the flight"
יתרונות: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
יתרונות: "Staff was nice"
חסרונות: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
יתרונות: "Got pillow, blanket, headphone and eye cover"
חסרונות: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "Short, lots of leg space"
חסרונות: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
יתרונות: "No delays, service with a smile"
חסרונות: "Nothing to report."
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
חסרונות: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."
חסרונות: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
יתרונות: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
חסרונות: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
יתרונות: "nice crew; excellent check in experience!"
חסרונות: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"
יתרונות: "Friendly crew; comfort; punctuation. Fast boarding"
חסרונות: "Simple food - very small amounts. No entertainment."
יתרונות: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."
יתרונות: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
חסרונות: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."
יתרונות: "Friendly crew, clear information about the delay"
חסרונות: "Chaotic boarding process at CDG and my seat was broken"
יתרונות: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
חסרונות: "Can't think of anything."
יתרונות: "Boarding was efficient, the flight was on schedule, crew was nice."
חסרונות: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."
יתרונות: "Everything was great. Everything was good beyond my expectations and this is too much.. This makes experience simply unforgettable!! For example they have on board air-hostess specialized to deal and play with kids, even with another uniform!! Wooow !! And she was doing great with my 3-year old daughter."
חסרונות: "Catering !!!!!! Meals need to be upgraded internationally to fit all tastes !! Travelers on board on route AUH-LAX are not all from Gulf or India or far Asia. Actually the majority are either from Middle East including Arabian Gulf counties and from United States. But menu on board is always splitted into two choices: One choice fits all and another fits only Indians !!! This would be a great favor if we are on board an Indian airliner, but not for Al-Etihad Airways !! And this is a true problem because any passenger from Middle East or Europe or America CAN NEVER eat that Indian meals which was served on board !! I’m a doctor.. You will have a diarrhea straight forward for the rest of the flight. It’’s hot spices mixed with anything pasta or chicken or vegetables and that’s it. That maybe so much tasty for certain group of people but in a restaurant not on board a flight on air. They are blocking passengers’ choices in food in the other option whatever it is. And situation may got worse if the only other option is for instance is meat because my wife doesn’t eat meat (she’s exceptional.. That’s right) but then she poorly can not eat any meal on board this flight and has to wait for the second meal after another 6 hours. Maybe she will be lucky and she can eat the only second available option for all because we all can not eat the first choice meal which is a must to be Indian. And here I’m specifying it. It’s Indian, not vegetarian meal. Vegetarian meal would be a nice choice acceptable to try for anyone. This must be considered!!! Passengers have nothing to eat except what air-hosts serve them for 16 hours !! So Al-Etihad should kindly know that not half of its passengers on board are Indians. And even Indian passengers they eat our middle east dishes and they find all tasty ! Thanks Appreciate this opportunity Dr. Karim Ali"
יתרונות: "The seat 21A was absolutely horrid inducing claustrophobia due to limited space all around on a full flight long delayed on ground after taxiing for departure."
חסרונות: "Etihad needs to be more sensitive of passenger comfort and avoid being so stingy with economy class seats (21A)"
חסרונות: "Paid for extra leg room seats and didnt get them"
חסרונות: "- The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool."
חסרונות: "14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor."
חסרונות: "My seat (8d) would not recline and the hand rest would not go up."
יתרונות: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."
יתרונות: "Good and crew were very goid"
חסרונות: "Seats were very hard and very cramped for such a long flight"
חסרונות: "Seat was damaged, not conformed and dirty, like it wasn’t cleand after previous flight. Pillows was used before us. Business calss should be nice"
יתרונות: "First the flight was delayed for 30minutes. And I wanted to watch a movie but the earphone socket in my seat 22A is not working at all. I just have to watch the flight map. The FAs are busy and sounds tired. THe flight is full but I wish I was moved since my ticket was eligible for an upgrade. I seldom complain but they need to check thru the seats -22A"
חסרונות: "The smell inside the plane glad I have some sweet perfume spray."
יתרונות: "Boarding was easy, crew was fantastic and nice. Flight was as comfortable as they could make it for the limited space. Food was great for airplane food. Entertainment was decent. Didn't try the wifi because I didn't need to."
חסרונות: "Would've been more inclined to use wifi if by time and not bytes."
יתרונות: "comfortable flight"
חסרונות: "Had to board from a bus & the tarmac due to the construction at Abu Dhabi. Combined with a full flight - there was a lot of pushing as people were trying to get onboard first. We left an hour late as well"
יתרונות: "The crew was gracious and the dinner delicious."
חסרונות: "Cramped seating"
יתרונות: "Staff are efficient."
יתרונות: "timeliness, in-flight entertainment, food"
יתרונות: "cheapest fiar"
חסרונות: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
חסרונות: "Nothing on this flight"
חסרונות: "they didn't provide wine service"
חסרונות: "Quality of food"
יתרונות: "Not like trans Atlantic flights"
חסרונות: "Some crew were mean"
יתרונות: "staff were very courteous and attentive"
חסרונות: "Lost one of my bags! Returned after over a full day... was not even updated on location / that it had been found until the following morning... 24 hours later. Boarding was delayed... but by all means take longer if it means I get my bag when I land!!!"
יתרונות: "The service and comfort!"
יתרונות: "I managed to find a MUCH cheaper deal through Kayak, cheaper than directly through the airline (£200 cheaper in fact!), which was a great start to the trip. I was emailed a confirmation that my booking had been accepted through the airline within minutes, and it was easy to workout how to check myself in. Then I had zero hassles on the flights, so I'm really pleased with the service. I was even lucky enough to have a whole row to myself on both of my flights from England to Australia, which on a +24hr flight can be an absolute godsend. Staff were all friendly even encouraging us to move to alternate seats given there was sufficient space. The air crafts were tidy and it was easy transitioning from each connecting flight. Absolutely no hassle at all."
חסרונות: "The only points were that the inflight entertainment from Manchester to Abu Dhabi was a tiny step below standard but great choice in terms of films to watch, my second flight was on an A380 so there was an obvious difference in design standard between the 2 planes making the first flight less desirable, and the food was OK at best. On one of my flights I didn't eat the heated meal, any sides and only ate some of the dessert given the flavour was quite poor. An airline could do to raise the taste bar standard."
חסרונות: "Abu Dhabi boarding experience needs to be better."
חסרונות: "They have restrictions more than any other flight about the size of the hand luggage- My parents were allowed to bring one hand luggage without any problems, but they were not allowed to take it back because it was "Big!" it did not put on weight or get fat! its a hand luggage that stays the same size! They blame it on the TSA and say it has to fit in and asked us to pay 325 $ to take the same bag that they brought things in."
חסרונות: "Boarding process"
יתרונות: "Excellent crew."
חסרונות: "Seat in front reclined too far back Fewer food options despite pre-requested meal."
חסרונות: "plane was an older model a bit noisy inside"
יתרונות: "The crew are friendly and helpful."
חסרונות: "The seats are way too small and cramped."
יתרונות: "That we arrived safely"
חסרונות: "The seat in the exit aisle was too upright and very uncomfortable. After paying for the exit row seat I expected a more comfortable chair. We were stuck in Abu Dhabi for nearly 2 hours on the runway waiting for take off even though all passengers boarded early."
יתרונות: "Hospitable crew... great service. Food quality not good"
יתרונות: "Fantastic crew! Good selection for tv, food was good. Baggage checked all the way through, no problems or complaints at all. Will definitely fly Etihad again."
יתרונות: "The crew was attentive and genuinely friendly / helpful."
חסרונות: "Many passengers were rude, standing in the aisle near the entry to the restroom / galley area. The crew repeatedly asked them to sit and they would sometimes ignore then outright and other times sit for a short while only to get up once again. For me the seat cushion was a bit hard for such a long flight."
יתרונות: "Crew and service"
חסרונות: "Small toilets, tighter seats"
יתרונות: "The crew was wonderful, as was the food and the aircraft itself. No complaints."
חסרונות: "I wish there had been more movie options."
חסרונות: "Etihad would not put me on an early flight despite having free seats on the plane. As a result of which I had a 7.5hour layover in Abu Dhabi. If they had moved me to the earlier flight, it would have left a lasting impression on me. I am looking to join a new loyalty program (from Lufthansa) and this gesture could have gone a long way."
חסרונות: "Crew doesn't interact with the passengers at all. They act very snooty."
יתרונות: "Staff was accommodating and friendly."
חסרונות: "Aircraft condition, smelly."
יתרונות: "Ethihad portion of flight was very good, as usual. The flight crew on this particular leg was particularly outstanding, especially with their extra attention to our children."
חסרונות: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
חסרונות: "Waiting on the tarmac for more than 2 hours for flight to take off. Missing the connecting flight to New Delhi from Abu Dhabi. Stranded in the Abu Dhabi terminal for more than 24 hours to get back to New Delhi. The airline did not provide a room to stay & forced to stay in the terminal for 24 hours. Never ever travel via Etihad."
חסרונות: "Cabin crew was not responsive to our simple needs for glass of water or serving specific meals we had ordered(JVML). after lots of discussion they found the proper meals for us."
חסרונות: "It was standard domestic business class seat, not a pod. Also had 2 screaming kids. Windows were dirty so hard to see out."
חסרונות: "There was no jet bridge facility for entering into the aircraft. We had to carry our carry on luggage to aircraft via Bus. Etihad needs to ensure the traveler's comfort all the way up to their end destination and not till Doha."
חסרונות: "They could not deliver my bags to the destination.. And chose to say all.my 4 bags were with customs.. The flight was delayed by 8 hrs and the way they handled the passengers was pathetic.. None showed any concern. They did not provide food during the wait time.. Every one just refers to go to some other person and no one answers.. This was the case for all the passengers.. I really hated to travel with them..they could not even give proper connecting flights after the delay despite stressing. I had call them and confirm my tickets after I was actually given a ticket in the airport.. I wasted 2 hrs and found that they gave me 2 diff flight for me an my wife despite me asking them.. And finally they told it was done.. Next day I try to check in and AA says there is no ticket.. I call etihad again, they booked to some other destination.. Had to change.. My travel with etihad was really very agonizing.. The food was even worse.. They judge u when u ask for non veg.. They said we take u guys don't eat non veg!!!! Pathetic crew..."
חסרונות: "Bad food choice for meals. Poor boarding sequence. Parking aircraft on cargo Area and then using buses to move passengers to the terminal at Abu Dhabi. Older planes compared to the new A380 on Emirates. Poor crew performance (not keeping up with the cleaniness of restrooms). 9 hour overlay at Abu Dhabi and no meal or other voucher."
I’m no more interested air India flight
The 3+ hour delay at the start was a real annoyance. The delay was updated at the gate only at the flight departure time and not earlier. The boarding staff came at the desk very late and could have announced the delay sooner. The staff however comped for a lunch and that is appreciated. The flight itself was ok. The staff were professional and helpful. The meal options were standard, nothing exciting. The in-flight entertainment system came on after long delays and had periodic interruptions. The airplane was old and lacked in-flight WiFi. I don't think this was good value for the price paid for the ticket. I would probably go with an alternative with Air India the next time.
Good Food. Entertainment not enough choices
Security check process was slow and in efficient.
יתרונות: "Time to destination with non stop flight is excellent."
חסרונות: "Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food."
יתרונות: "Spanking new dreamweaver aircraft."
חסרונות: "Non working usb ports, stale entertainment fare need to be addressed urgently"
חסרונות: "They bumped me and put me on a later flight. Yikes"
יתרונות: "Nothing in particular."
חסרונות: "No inflight entertainment. Old plane - no facility to charge phones, not even a bag to keep things. flight crew could smile more."
יתרונות: "4 hours delayed and horrible service. I really hate this flight company!!!!"
חסרונות: "Punctuality and better service. Please let passengers know early of any changes. Utterly shocked."
יתרונות: "Smooth and good."
חסרונות: "Flight was delayed by an hour."
יתרונות: "Leg room"
חסרונות: "Poor movie selection"
יתרונות: "timing and service at airport"
יתרונות: "Crew was helpful and seat was very comfortable"
חסרונות: "Entertainment system"
חסרונות: "Flight delayed by 4 hours for mechanical issue, which would cause missed connection to Delhi, and missing onward flights to the US. We bought new tickets on SriLankan Air in order to make it to Delhi on time for our connection. Option to cancel Air India flight, but for a cancellation fee."
יתרונות: "Nothing really stands out, other than they did feed us. Similar flights in the US only offer complimentary beverage service and food for purchase."
חסרונות: "Super tight seating, both in the space between the rows (my knees hit the seat in front of me), and in seat width. I am not a big person, and felt the seat was really narrow. Flight full, so no room to stretch out. Interior dated and grungy. Not a comfortable journey."
יתרונות: "5 hours delay in New Delhi"
חסרונות: "Shorten the delay"
חסרונות: "Everything is bad"
חסרונות: "The flight was supposed to leave at 5:45 am it was delayed for 3 hours and then canceled until 20:30. That flight was delayed for 2 hours. I finally made it to my hotel and only had 3 hours to sleep until my classes began at 8 am in Bengaluru. I have never been more miserable. Being late made my trip extremely complicated. I didn't have time to prepare for my classes. I'm never flying Air India again."
יתרונות: "Delayed. Had to wait"
יתרונות: "Short but comfortable flight. Staff were friendly and attentive"
חסרונות: "Delay wasn’t announced until almost close to scheduled departure time"
יתרונות: "The flight was not full, which was great as I could stretch. I had requested a special meal and it was served. The crew were nice and attentive."
חסרונות: "Delay in luggage delivery at Bangalore."
יתרונות: "Courtesy of staff and their service"
חסרונות: "Entertainment was not there. No headphones Limited choices"
יתרונות: "Decent food on a very short flight."
יתרונות: "Nothing in particular!!!"
יתרונות: "Awesome in terms of safety and time taken. He was tired after the journey, nevertheless he enjoyed the food and was extremely satisfied with customer service. Just an 1-1/2 halt in Delhi without going through custom and immigration. Love this hop."
חסרונות: "Time taken from SFO to Delhi - 15-1/2 hrs."
יתרונות: "787 is a great airplane."
חסרונות: "Entertainment system at my seat was not functioning and crew could do nothing about it. Crew was not particularly friendly or respectful of my preference to sleep."
יתרונות: "On schedule"
חסרונות: "Horrible food"
חסרונות: "I didn’t like unpaid for a Business CLass seat and no entertainment system for half the flight. Also was 2 hours late"
חסרונות: "Horribly uncomfortable plane. The seats are worse than economy in a US airlines plane"
יתרונות: "Non stop feature"
חסרונות: "Leg room and food(vegetarian dishes)"
יתרונות: "Domestic is way better than International flight"
יתרונות: "It was on time and reach on time which is amazing"
חסרונות: "The cabin crew weren't as warm as the international flights"
יתרונות: "Gave 1 star since there was nothing less than that for crew and entertainment"
חסרונות: "The very least thing you would expect on international travel is to kill your time watching movies or something on the screen in front of you especially when you travel 13+ hours non-stop. My screen wouldn't even start and when informed the crew multiple times all got is "ok" and nobody even bothered to comeback and check( even after pressing the flight attendant button multiple times). Trip felt very exhausting since all you can do is close your eyes and pretend you sleep or stare at seat in front of you. I am sure there are many broken systems and it may be ok for people who sleep through out their flight but such a shame that air India doesn't bother to check and fix their systems. Very disappointed since this is not the first time it happened, also happened on my way to India and the response I got from flight attendant is" there are hundred of seats empty"meaning to say go find a working screen myself. When you spend so much money to travel least you would expect is basic things and minimal courtesy. Somebody needs to fix their systems and train the crew better. Very disappointed that Air India didn't even bother to correct the issues they knew that were already at fault."
יתרונות: "New flight, good food, hospitality"
חסרונות: "No tv"
יתרונות: "Was a good clean airplane."
חסרונות: "Confusing about the connection flight as no announcement was made and travellers were only able to find out on the ground. Immigration check as abysmal as ever with no PR effort by the officials"
יתרונות: "Only grace was the 777-800 EK was almost empty"
חסרונות: "Direct flight was canceled without any update, made travel on 2 hop flight making my tourney time double."
יתרונות: "No on board entertaintment screen"
חסרונות: "always late, never on time!!not sufficient snacks. no food when we had a delay, not even water! very very limited space between seats. tv not working half the time. Overall experience not good!!!"
יתרונות: "Friendly crew and nice Food"
יתרונות: "Expected better food and comfortable seats. Flights delayed even in perfect weather"
חסרונות: "Rude staff, I think no traveller would want to see any rude, pissy grandmothers bossing them around."
יתרונות: "Food was delicious (Indian breakfast + lunch)."
חסרונות: "Half of the washrooms seemed to be out of order. Entertainment system was also down for most of the economy class."
חסרונות: "The boarding crew was not helpful. Their signs were incorrect. They had no desire to find out answers to timely questions. They ran around like chickens. It was chaos at the gate. Once on board the plane, all was fine."
חסרונות: "Too expensive overweighted luggage"
יתרונות: "saves time"
חסרונות: "Hygiene and cleanliness Food & Bev service"
יתרונות: "The food was great. The aircraft was nice and clean. The stewardesses were efficient and friendly (except for having me delete a photo I took of the interior of the plane!!!). Ground staff were very helpful and reassigned us to an earlier flight because our original flight had a two hour delay."
יתרונות: "Everything about the flight was smooth and staff were competent"
חסרונות: "All the staff, especially the in flight staff, were very cold. There was no friendliness that you see with other airlines."