למצוא טיסות זולות ל קנדה

יתרונות: "Food was not available for flight."
חסרונות: "Food"

חסרונות: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."

חסרונות: "This is the last time I perches a flight ticket from you."

יתרונות: "Nothing."
חסרונות: "Drops coming down from the Air condition system"

יתרונות: "Good. Thank you."

יתרונות: "Half empty plane"
חסרונות: "Food n movies"

יתרונות: "Reasonably comfortable seat"
חסרונות: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

חסרונות: "Another snack midflight."

חסרונות: "All great"

חסרונות: "Big and unjustified dekay"

יתרונות: "Crew was great"
חסרונות: "Didn't have the vegetarian meal I ordered"

חסרונות: "My sun glasses were stolen out of my luggage !!"

חסרונות: "the seats and service as a whole"

חסרונות: "I missed the flight to Manchester due to delay in the flight to Munich"

חסרונות: "We had 30 minutes delay"

יתרונות: "The service. Smooth flight."

חסרונות: "Need AC outlets and TVs"

חסרונות: "Cramped seating :-0"

חסרונות: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

חסרונות: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

יתרונות: "crew is nice"
חסרונות: "breakfast was pretty lame !"

יתרונות: "Went smoothly and without delays"
חסרונות: "Food was horrible. The buns and croissant were cold and not fresh"

חסרונות: "Where is my bag"

יתרונות: "Very good care ofrom the staf Not cold"
חסרונות: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"

חסרונות: "Terrible boarding. Finally we were almost 1 hour delay in departure"

חסרונות: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

יתרונות: "the seat was cool, txting home while flying was nice. charging phone is always great"
חסרונות: "seat was tough, food was not fabulous..."

יתרונות: "Accurate. Friendly."
חסרונות: "My suitcase weal broke during the flight!!"

יתרונות: "A lot of drinks"
חסרונות: "One hour in late"

יתרונות: "Nice crew"
חסרונות: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"

יתרונות: "The crew were very helpful, and the food was quite good."
חסרונות: "This was an old plane. There were no video screens or wifi. Legroom was minimal."

יתרונות: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
חסרונות: "Nothing"

יתרונות: "The crew"
חסרונות: "No TV"

יתרונות: "The flight crew was amazing.I recommend this service to anyone who's traveling"

יתרונות: "The aircraft, an A320 was stable but cramped and entertainment depended on prior download of the Lufthansa app. Crew was very efficient and professional."
חסרונות: "Cramped. Seat did not recline AT ALL and very hard. No entertainment unless you downloaded the app beforehand."

יתרונות: "Friendly. And efficirnt crew"

יתרונות: "Crew was nice."
חסרונות: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."

יתרונות: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

יתרונות: "Everything is very good!"
חסרונות: "Not enough leg ro in economy section."

חסרונות: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."

יתרונות: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
חסרונות: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

יתרונות: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
חסרונות: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."

יתרונות: "Service & food were good in business class."
חסרונות: "The business class seats were identical to coach, with no leg room."

יתרונות: "I was rescheduled on another flight improperly"
חסרונות: "Flight did not take off staff was rude unhelpful I won't use them again"

חסרונות: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."

יתרונות: "Food was great!"
חסרונות: "Lackluster movie selection, internet was a rip off and barely worked."

יתרונות: "Everything about the service staff the plane amazing"

חסרונות: "seats are way too close to each other."

יתרונות: "Attentive crew, despite an almost-full flight"
חסרונות: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"

יתרונות: "The seat i got was great"
חסרונות: "There was a delay"

יתרונות: "Although economy, it was pleasant and okay"
חסרונות: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."

יתרונות: "Staff and the service"
חסרונות: "Dinner was so bad"

יתרונות: "The flight attendants where good and welcoming"
חסרונות: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

יתרונות: "New dream-liner from Wew to ORD"
חסרונות: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

חסרונות: "Good"

יתרונות: "Space, happy vibes, clean"
חסרונות: "Nothing it was super"

חסרונות: "All good"

יתרונות: "Seat ok typical. Non busy flight lots of room"
חסרונות: "Food was poor"

יתרונות: "Quick boarding decent legroom"
חסרונות: "Breakfast was not great"

חסרונות: "Menu was poor"

יתרונות: "On time, nice breakfast"
חסרונות: "Not enough leg room, same as everyone"

חסרונות: "They overbooked the flight which delayed boarding but the flight was on time."

יתרונות: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
חסרונות: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."

יתרונות: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
חסרונות: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

יתרונות: "new plane, half empty, good and friendly service"

יתרונות: "clean airplane. staff friendly and helpful. good movie selection"
חסרונות: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

חסרונות: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."

יתרונות: "Very nice crew."
חסרונות: "Buses to aircrafts. No snack on short flights."

יתרונות: "You guys have. Very professional crew !!"
חסרונות: "The customer service In Europe wasn’t helping out at all"

יתרונות: "Overall reasonable flight. Nothing to write home about"
חסרונות: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"

יתרונות: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
חסרונות: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."

יתרונות: "The rep was able to get me on Air France instead."
חסרונות: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

יתרונות: "The crew was very very nice and flight was very quick."
חסרונות: "No entertainment at all, music nor tv :/"

יתרונות: "The crew were very kind. The food was good."
חסרונות: "The space between the seats is very narrow and there is no entertainment."

חסרונות: "We didnt get our kosher food so we didnt aet on this flight"

יתרונות: "Good place for the legs"
חסרונות: "Food"

יתרונות: "Could not tell that I need gluten free meal. And the early check-in didn't work."

יתרונות: "The food was tasty, the crew was nice and overall it was realy good"
חסרונות: "There wasn't any movies or music as entertainment"

יתרונות: "Spacious aircraft. Polite crew. Even good food. On time."

יתרונות: "The flight was very smooth"
חסרונות: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

יתרונות: "The meal was ok The airplane was clean"
חסרונות: "Seats were very nerow .No help from the crew . Flight delayed"

חסרונות: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."

יתרונות: "All was great"
חסרונות: "except we could not do an online check-in"

יתרונות: "Staff, seats (exit)"
חסרונות: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."

יתרונות: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
חסרונות: "nothing, it was a great flight from beginning to end"

יתרונות: "Everything's"

יתרונות: "just excellent!!!"

יתרונות: "They offered passangers ti move to raws that wete half empty so we will have more room."

חסרונות: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

יתרונות: "Good service. Enough space for the legs. Drinks before and after the meal ."
חסרונות: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

חסרונות: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

יתרונות: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"

יתרונות: "Flight services were good. Staff friendly. food was good"
חסרונות: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"

יתרונות: "The overall flight wads excellent."
חסרונות: "Boarding on the return flight was poorly handled as there was no organized boarding."

יתרונות: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
חסרונות: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

חסרונות: "No soap in the toilets"

חסרונות: "There weren't a single blanket on the whole flight"

יתרונות: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
חסרונות: "The food was bad."

יתרונות: "The good and service"
חסרונות: "No TV screen"

חסרונות: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

חסרונות: "Short and sweet"

יתרונות: "The crew"
חסרונות: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

יתרונות: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

יתרונות: "NA"
חסרונות: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

יתרונות: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
חסרונות: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

חסרונות: "Entertainment worked sporadically"

יתרונות: "On time, no hassle."

יתרונות: "Entire trip was easy and comfortable."

חסרונות: "More water provided during the flight. Also, the second meal was not very good."

יתרונות: "The crew was friendly!"
חסרונות: "Once again no vegetarian options."

חסרונות: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

יתרונות: "Food and entertainment was awesome"
חסרונות: "It's awfull to sleep. Very unconfortable."

חסרונות: "they lost our luggage very inconvenient"

יתרונות: "Good selection of movies"

יתרונות: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
חסרונות: "Business class seating on the AirBus 318 is very cramped."

יתרונות: "Friendly crew, good meal and entertainment"
חסרונות: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

יתרונות: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

חסרונות: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

חסרונות: "I didn’t have time to make it through customs. Missed my flight"

יתרונות: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
חסרונות: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

יתרונות: "Nothing"
חסרונות: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

יתרונות: "The crew and flight was faultless"
חסרונות: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"

יתרונות: "Nithing"
חסרונות: "They were unfreindly and rude."

יתרונות: "The noise-canceling headset is good."
חסרונות: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

יתרונות: "Plus seat was good. On board crew was nice."
חסרונות: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

יתרונות: "All was good we didn’t feel the time 9 hours passed easily"
חסרונות: "Nothing special"

יתרונות: "What’s not to like!"

יתרונות: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
חסרונות: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

יתרונות: "Cabin crew very friendly and caring."
חסרונות: "Airport services and lounge are OK."

יתרונות: "Got pillow, blanket, headphone and eye cover"
חסרונות: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

יתרונות: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
חסרונות: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."

יתרונות: "Short, lots of leg space"

יתרונות: "The crew was very nice and helpful."
חסרונות: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

יתרונות: "Efficient on and off Staff polite and helpful"

יתרונות: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
חסרונות: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

יתרונות: "Nothing"
חסרונות: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"

חסרונות: "Too crowded"

חסרונות: "Meal choice missing kosher non-gluten combination."

יתרונות: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
חסרונות: "There is nothing I did not like."

יתרונות: "The flight was good overall. Friendly crew good attention."
חסרונות: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

יתרונות: "I like the service of AF"

יתרונות: "cookies were great"
חסרונות: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

יתרונות: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
חסרונות: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."

יתרונות: "Friendly crew; comfort; punctuation. Fast boarding"
חסרונות: "Simple food - very small amounts. No entertainment."

יתרונות: "It was a fine flight"
חסרונות: "no specific feedback"

יתרונות: "Nothing"
חסרונות: "Improve customer servive"

יתרונות: "Crew was fine."
חסרונות: "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."

יתרונות: "Seats were comfortable"
חסרונות: "Rude crew,delays all the time"

חסרונות: "3.5hours delay"

יתרונות: "Friendly crew, food was actually better on this flight than the flight from Toronto to Warsaw"
חסרונות: "On the flight I had from Toronto to warsaw the entertainment did not work. Honestly it should he inspected before take off and if nothing could be done then something to compensate"

יתרונות: "First flight was delayed and we missed flight to Toronto"
חסרונות: "Departure on time"

חסרונות: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

יתרונות: "Food was good"
חסרונות: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."

חסרונות: "Poor quality of announcements in Warsaw for boarding times."

יתרונות: "Ground crew (checkin counter) was very nice."
חסרונות: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."

חסרונות: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"

יתרונות: "Pilots did a very good job"
חסרונות: "Entertainment"

יתרונות: "Entertainment"
חסרונות: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."

יתרונות: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
חסרונות: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"

יתרונות: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"

יתרונות: "Everything"
חסרונות: "Boarding"

יתרונות: "Food/drink options"
חסרונות: "Boarding process. Flight delayed"

יתרונות: "Food/drink options"
חסרונות: "Customer service"

יתרונות: "calm"
חסרונות: "the above"

חסרונות: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"

יתרונות: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

חסרונות: "Flight delayed six hours. Never notified"

יתרונות: "Good price."

יתרונות: "Service and overall experience"
חסרונות: "Media system was not working correctly"

יתרונות: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
חסרונות: "Nothing to mention."

יתרונות: "טיסה מהירה"
חסרונות: "יצא באיחור של 50 דקות"

יתרונות: "Your crew manager was being very arrogant.. No tolerance at all"

יתרונות: "Crew was friendly."
חסרונות: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

יתרונות: "crew was very good and friendly"
חסרונות: "vegetarian meal contained no protein"

חסרונות: "The flight was cancelled"

יתרונות: "This time I found an ail place"

יתרונות: "Very good pilots, good flight without any noise or air pockets."
חסרונות: "The flight back departed in a delay of 40 minutes, we lended very late."

יתרונות: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
חסרונות: "In-flight entertainment offered a very conventional set of movies from which to select."

יתרונות: "It was on time"
חסרונות: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."

יתרונות: "Getting off at the end"
חסרונות: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."

חסרונות: "No space"

יתרונות: "Crew was polite and efficient."

יתרונות: "The service, 2 exits from the plain, blanket and pillow"
חסרונות: "No food and entertainment"

יתרונות: "Newer plane. More efficient boarding process."
חסרונות: "No entertainment system at all."

יתרונות: "All the rest"
חסרונות: "I bought economy ticket, yet I had to pay extra for my suitcase"

יתרונות: "nothing"
חסרונות: "everything"

חסרונות: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"

יתרונות: "Worst coustemer service"
חסרונות: "No one can offer help whether online or onboard"

יתרונות: "I liked having a backpack."
חסרונות: "My backpack went missing and I have not received any word as to where it is. I am very upset about this, and I will be calling the airline as soon as I return to the United States. I was guaranteed that my backpack would be sent to Warsaw and it was lost in transit. I am extremely angry about this."

יתרונות: "Nothing"

חסרונות: "Toilets smelled terribly"

יתרונות: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
חסרונות: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."

חסרונות: "No food"

יתרונות: "Everything"

יתרונות: "On time"

יתרונות: "Great service and comfortable; well sanitized."
חסרונות: "TV screens for movies and shows."

יתרונות: "N/A"
חסרונות: "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"

חסרונות: "the wifi is awful"

יתרונות: "Flying portion was fine."
חסרונות: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."

יתרונות: "Pilot did great job, superb smooth landing."
חסרונות: "The two male flight attendants could have been a bit more friendly."

יתרונות: "The crew was nice."
חסרונות: "EVERYTHING! We were supposed to leave at 7:30 pm and we ended up departing at 9pm"

יתרונות: "comfortable plane."
חסרונות: "Kay&k was awful. Never use them again."

יתרונות: "Honestly, nothing!!"
חסרונות: "Everything. This airline has disappointed me for the last time."

יתרונות: "It was average."

חסרונות: "4 hour delay is unacceptable"

יתרונות: "Yes"
חסרונות: "ages they don’t came"

חסרונות: "Seats are too close"

יתרונות: "Crew was great. Seats could be a bit wider"

יתרונות: "Crew was nice and made sure we were all comfortable before taken off :)"
חסרונות: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

חסרונות: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"

יתרונות: "Entertainment available excellent"
חסרונות: "Seating space seems to narrow"

יתרונות: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
חסרונות: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."

יתרונות: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
חסרונות: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

חסרונות: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."

יתרונות: "Service for wheelchair was excellent with staff at checking counters"

יתרונות: "We were early but couldn't get to the gate!"
חסרונות: "Same as above"

יתרונות: "The flight attendant"
חסרונות: "Service was poor."

יתרונות: "Price, entertainment, direct flight"
חסרונות: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."

יתרונות: "Prompt on time service."
חסרונות: "N/A"

יתרונות: "Seats which we selected where great"
חסרונות: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"

חסרונות: "They changed my flight schedule that made me have to arrange my travel plan"

יתרונות: "Nothing"
חסרונות: "Someone stole an ipad and that forced us the be delayed for 2 hours"

יתרונות: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
חסרונות: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."

חסרונות: "Poor service"

יתרונות: "British Airways got us on another flight to Dublin through Heathrow."
חסרונות: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."

יתרונות: "On time"
חסרונות: "Small seats"

חסרונות: "No personal TV’s and no food for purchase"

חסרונות: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"

יתרונות: "Arrived early"
חסרונות: "American airlines lost my bag... Customer service in LAX is non-existent."

יתרונות: "Lucked out with extra legroom seat. Seat was broken though."
חסרונות: "The whole customs process is a seemingly endless mess."

חסרונות: "The cleaniless of the flight can get better"

יתרונות: "Flying AA. Excellent flight"
חסרונות: "No wifi. Pay only"

יתרונות: "Besides the seating problems everything else went smoothly"
חסרונות: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."

חסרונות: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."

יתרונות: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
חסרונות: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"

חסרונות: "Too many delays"

יתרונות: "Always prefer American air over most other airlines do the service of staff. Thanks for the extra effort."

יתרונות: "the choice of movies was great. I two very well presented selections."
חסרונות: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."

חסרונות: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."

יתרונות: "not much"
חסרונות: "not much"

חסרונות: "Old plane and the movie app kept cutting out"

יתרונות: "I like the movie selection"
חסרונות: "The landing was horrible like slamming on the brakes in traffic. Also when I bought the ticket from Alaska Airlibes on kayak I had bought it at a higher price specifically for that. There was an American Airlines ticket that was cheaper but I opted to pay more because I thought I was flying on Alaska not American. I was very disappointed to see that I was actually flying on American once I was pro ting my ticket and after purchase and "no refund" message. I was very upset about that!"

יתרונות: "They crew tried their hardest"
חסרונות: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."

חסרונות: "Everything was great."

יתרונות: "Renovated planes, modern entertainment options that were free, charging by outlets."
חסרונות: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"