ניקיון מדי יום, התקנת מסנני HEPA בתא הנוסעים בטיסות ל אונטריו
חובה על מבקרים מישראל להציג בדיקת בדיקת RT-PCR (NAAT) שלילית 72 שעות לפני היציאה לאונטריו.
מסכות:חובה במרחבים ציבוריים.
מסעדות:פתוח עם הגבלות
ברים:פתוח עם הגבלות
מרבית המבקרים מישראל לא יורשו להיכנס לאונטריו.
מידע נוסף בנוגע להגבלות נסיעה עבור אונטריו
מבקרים מישראל נדרשים להיות בבידוד של 14 ימים בעת הכניסה לאונטריו.
Air Canada וEL AL ויתרו על עמלות ביטול ושינוי בטיסה ל אונטריו. ניתן לאשר את המדיניות באתר ההזמנה.
זמן ממוצע של טיסה ישירה מ ישראל ל אונטריו לוקח 19 ש' ו-44 ד', ומרחק של 9309 ק"מ. המסלול הפופולרי ביותר הוא תל אביב - טורונטו עם זמן טיסה ממוצע של 11 ש' ו-20 ד'.
הכרטיס הזול ביותר ל אונטריו מ ישראל שנמצא במהלך ה-72 השעות האחרונות היה ₪1,659 בכיוון אחד, ו-₪1,695 הלוך חזור. המסלול הפופולרי ביותר הוא נמל התעופה הבינלאומי בן גוריון to נמל התעופה הבינלאומי טורונטו-פירסון וכרטיס הטיסה הלוך-חזור הזול ביותר שנמצא במסלול זה במהלך ה-72 השעות האחרונות הוא ₪1,695.
חברות התעופה Air Canada וEL AL מפעילות טיסות בתדירות הגבוהה ביותר מ ישראל ל אונטריו.
כלי תחזית המחירים לטיסות של KAYAK עושה שימוש בנתונים היסטוריים כדי לקבוע האם המחיר עבור יעד ותאריך מסוים עשוי להשתנות תוך 7 ימים, כך שהמשתמשים יידעו אם כדאי להמתין או לבצע הזמנה עכשיו.
דירוגים על בסיס חוות הדעת של משתמשי KAYAK
יתרונות: "the crew were so nice"
חסרונות: "not enough room between seats"
חסרונות: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
יתרונות: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
יתרונות: "Everything aside from the food and cabin atmosphere."
חסרונות: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
יתרונות: "Very short flight so pretty standard."
חסרונות: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."
יתרונות: "The crew was good"
חסרונות: "Place for the legs and better food"
יתרונות: "The crew were very friendly."
יתרונות: "Punctual modern aircraft."
חסרונות: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"
יתרונות: "האוכל והשירות מצוינים והטייסים מצוינים"
חסרונות: "מקום ישיבה צפוף מידי"
חסרונות: "Lost baggage"
יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
חסרונות: "That it wasn’t a flight to denver"
יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"
חסרונות: "I felt like a sardine."
יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"
יתרונות: "Problem free."
חסרונות: "It was a great flight."
יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"
יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
חסרונות: "Ok, old plane."
יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"
יתרונות: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"
יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"
יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
חסרונות: "Don't like to wait for no one 30 min inside airplane"
יתרונות: "Everything was great :) food is good, crew is perfect"
יתרונות: "entertainment was fine"
חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"
יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."
יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
יתרונות: "Flight was good and comfortable"
יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."
יתרונות: "the captain was great"
חסרונות: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"
יתרונות: "Everthing went as planned. Left on time. Cannot complain."
יתרונות: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."
יתרונות: "Friendly flight attendants. Great food"
יתרונות: "The seats The crew"
חסרונות: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
יתרונות: "Great food and drink options."
חסרונות: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."
חסרונות: "Headsets did not work"
יתרונות: "Overall good value for the price paid. The service is great and friendly."
חסרונות: "The entertainment system needs some improvement and upgrade."
יתרונות: "Good entertainment"
חסרונות: "Couldn't control the airflow at your seat."
חסרונות: "Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again."
יתרונות: "Food was not available for flight."
חסרונות: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."
חסרונות: "This is the last time I perches a flight ticket from you."
חסרונות: "Drops coming down from the Air condition system"
יתרונות: "Good. Thank you."
יתרונות: "Half empty plane"
חסרונות: "Food n movies"
יתרונות: "Reasonably comfortable seat"
חסרונות: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."
חסרונות: "Another snack midflight."
חסרונות: "All great"
חסרונות: "Big and unjustified dekay"
יתרונות: "Crew was great"
חסרונות: "Didn't have the vegetarian meal I ordered"
חסרונות: "My sun glasses were stolen out of my luggage !!"
חסרונות: "the seats and service as a whole"
חסרונות: "I missed the flight to Manchester due to delay in the flight to Munich"
חסרונות: "We had 30 minutes delay"
יתרונות: "The service. Smooth flight."
חסרונות: "Need AC outlets and TVs"
חסרונות: "Cramped seating :-0"
חסרונות: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."
חסרונות: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"
יתרונות: "crew is nice"
חסרונות: "breakfast was pretty lame !"
יתרונות: "Went smoothly and without delays"
חסרונות: "Food was horrible. The buns and croissant were cold and not fresh"
חסרונות: "Where is my bag"
יתרונות: "Very good care ofrom the staf Not cold"
חסרונות: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
חסרונות: "Terrible boarding. Finally we were almost 1 hour delay in departure"
חסרונות: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
יתרונות: "the seat was cool, txting home while flying was nice. charging phone is always great"
חסרונות: "seat was tough, food was not fabulous..."
יתרונות: "Accurate. Friendly."
חסרונות: "My suitcase weal broke during the flight!!"
יתרונות: "A lot of drinks"
חסרונות: "One hour in late"
יתרונות: "Nice crew"
חסרונות: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"
יתרונות: "The crew were very helpful, and the food was quite good."
חסרונות: "This was an old plane. There were no video screens or wifi. Legroom was minimal."
יתרונות: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
יתרונות: "The crew"
חסרונות: "No TV"
יתרונות: "The flight crew was amazing.I recommend this service to anyone who's traveling"
יתרונות: "The aircraft, an A320 was stable but cramped and entertainment depended on prior download of the Lufthansa app. Crew was very efficient and professional."
חסרונות: "Cramped. Seat did not recline AT ALL and very hard. No entertainment unless you downloaded the app beforehand."
יתרונות: "Friendly. And efficirnt crew"
יתרונות: "Crew was nice."
חסרונות: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."
יתרונות: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."
יתרונות: "Everything is very good!"
חסרונות: "Not enough leg ro in economy section."
חסרונות: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
יתרונות: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
חסרונות: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."
יתרונות: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
חסרונות: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."
יתרונות: "Service & food were good in business class."
חסרונות: "The business class seats were identical to coach, with no leg room."
יתרונות: "I was rescheduled on another flight improperly"
חסרונות: "Flight did not take off staff was rude unhelpful I won't use them again"
חסרונות: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."
יתרונות: "Food was great!"
חסרונות: "Lackluster movie selection, internet was a rip off and barely worked."
יתרונות: "Everything about the service staff the plane amazing"
חסרונות: "seats are way too close to each other."
יתרונות: "Attentive crew, despite an almost-full flight"
חסרונות: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"
חסרונות: "Free wifi"
יתרונות: "This Transavia Airlines is not good at all."
חסרונות: "Many things cheaper does mean better."
יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"
יתרונות: "The crew tried to be helpful but were equally frustrated with the ground crew."
חסרונות: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
חסרונות: "Boarding was crazy. Could not everyone in the gate area."
יתרונות: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
חסרונות: "Not being to help on the ground in Copenhagen with delta issues"
יתרונות: "Boarding was quick and flight was calm"
חסרונות: "The coffe and breakfast."
חסרונות: "Flight got delayed 30 minutes"
יתרונות: "Crew were great"
יתרונות: "Great crew, comfortable seating with enough leg room."
חסרונות: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
יתרונות: "The seat was a little uncomfortable but the crew were amazing."
יתרונות: "General flight journey"
יתרונות: "Crew was friendly"
חסרונות: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
חסרונות: "They left my bag off the plane. Ridiculous."
יתרונות: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
יתרונות: "It was all fine"
חסרונות: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
יתרונות: "Quick flight"
חסרונות: "No reading light in my seat..."
יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
יתרונות: "Crew was excellent -kind nice and very attentive"
חסרונות: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
יתרונות: "Nice flight ...was comfortable travel ...good food.Thanks"
חסרונות: "No such things"
יתרונות: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
חסרונות: "That it didn’t happen."
יתרונות: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
יתרונות: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."
חסרונות: "infotainment was down. Lost my luggage the flight was delayed"
יתרונות: "Nice crew; clean plane; decent dinner"
חסרונות: "No entertainment system; insufficient knee space"
יתרונות: "I got some rest"
חסרונות: "unable to charge my phone or watch movies"
יתרונות: "Service, technology"
חסרונות: "Could not print by boarding card and was not allowed to board in Amsterdam"
יתרונות: "Absolutely nothing!"
חסרונות: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
יתרונות: "The aircraft was clean"
חסרונות: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
יתרונות: "Very friendly crew"
יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"
יתרונות: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
יתרונות: "The cabin crew were pretty good. That's about all that was good."
חסרונות: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
יתרונות: "Got to Amsterdam on time and everything was great including the staff"
יתרונות: "That we didn’t crash"
חסרונות: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
חסרונות: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
חסרונות: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
יתרונות: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
חסרונות: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
יתרונות: "leg room economy compared to KLM"
חסרונות: "full flight, no upgrade possible"
יתרונות: "On time."
חסרונות: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
חסרונות: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."
יתרונות: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
חסרונות: "Breakfast food wasn't very good."
יתרונות: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
חסרונות: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."
יתרונות: "The long flight"
חסרונות: "The long flits"
יתרונות: "The food was surprising good, especially the Japanese meal. The flight attendants were pleasant. Long flight but at least the entertainment choices for movies were good. I'm happy the provided snacks in the galley and walked around cabins offering water and drinks often."
חסרונות: "The plane was a bit dated without electrical outlets and a dated entertainment system. The earphones seemed cheap"
חסרונות: "Improve customer servive"
יתרונות: "Crew was fine."
חסרונות: "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."
יתרונות: "Seats were comfortable"
חסרונות: "Rude crew,delays all the time"
חסרונות: "3.5hours delay"
יתרונות: "Friendly crew, food was actually better on this flight than the flight from Toronto to Warsaw"
חסרונות: "On the flight I had from Toronto to warsaw the entertainment did not work. Honestly it should he inspected before take off and if nothing could be done then something to compensate"
יתרונות: "First flight was delayed and we missed flight to Toronto"
חסרונות: "Departure on time"
חסרונות: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."
יתרונות: "Food was good"
חסרונות: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."
חסרונות: "Poor quality of announcements in Warsaw for boarding times."
יתרונות: "Ground crew (checkin counter) was very nice."
חסרונות: "Better seats (business is just a middle seat unoccupied), better food. No entertainment at all, not even music."
חסרונות: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"
יתרונות: "Pilots did a very good job"
חסרונות: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."
יתרונות: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"
יתרונות: "Food/drink options"
חסרונות: "Boarding process. Flight delayed"
יתרונות: "Food/drink options"
חסרונות: "Customer service"
חסרונות: "the above"
חסרונות: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"
יתרונות: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"
יתרונות: "Flight was fine, and on-board crew was polite and helpful."
חסרונות: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."
חסרונות: "Flight delayed six hours. Never notified"
יתרונות: "Good price."
יתרונות: "Service and overall experience"
חסרונות: "Media system was not working correctly"
יתרונות: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
חסרונות: "Nothing to mention."
יתרונות: "טיסה מהירה"
חסרונות: "יצא באיחור של 50 דקות"
יתרונות: "Your crew manager was being very arrogant.. No tolerance at all"
יתרונות: "Crew was friendly."
חסרונות: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."
יתרונות: "crew was very good and friendly"
חסרונות: "vegetarian meal contained no protein"
חסרונות: "The flight was cancelled"
יתרונות: "This time I found an ail place"
יתרונות: "Very good pilots, good flight without any noise or air pockets."
חסרונות: "The flight back departed in a delay of 40 minutes, we lended very late."
חסרונות: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."
יתרונות: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
חסרונות: "In-flight entertainment offered a very conventional set of movies from which to select."
יתרונות: "It was on time"
חסרונות: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."
יתרונות: "Getting off at the end"
חסרונות: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."
חסרונות: "No space"
יתרונות: "Crew was polite and efficient."
יתרונות: "The service, 2 exits from the plain, blanket and pillow"
חסרונות: "No food and entertainment"
יתרונות: "Newer plane. More efficient boarding process."
חסרונות: "No entertainment system at all."
יתרונות: "All the rest"
חסרונות: "I bought economy ticket, yet I had to pay extra for my suitcase"
חסרונות: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"
יתרונות: "Worst coustemer service"
חסרונות: "No one can offer help whether online or onboard"
יתרונות: "I liked having a backpack."
חסרונות: "My backpack went missing and I have not received any word as to where it is. I am very upset about this, and I will be calling the airline as soon as I return to the United States. I was guaranteed that my backpack would be sent to Warsaw and it was lost in transit. I am extremely angry about this."
חסרונות: "Toilets smelled terribly"
חסרונות: "No food"
יתרונות: "On time"
יתרונות: "Great service and comfortable; well sanitized."
חסרונות: "TV screens for movies and shows."
חסרונות: "Flight attendants need to enforce all policies. It makes no sense to enforce a seat being leaned back a 1/2 inch but allow a Face Mask be worn as a Chin Guard through the entire flight instead wearing it properly!"
חסרונות: "the wifi is awful"
יתרונות: "Flying portion was fine."
חסרונות: "Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway."
יתרונות: "Pilot did great job, superb smooth landing."
חסרונות: "The two male flight attendants could have been a bit more friendly."
יתרונות: "The crew was nice."
חסרונות: "EVERYTHING! We were supposed to leave at 7:30 pm and we ended up departing at 9pm"
יתרונות: "comfortable plane."
חסרונות: "Kay&k was awful. Never use them again."
יתרונות: "Honestly, nothing!!"
חסרונות: "Everything. This airline has disappointed me for the last time."
יתרונות: "It was average."
חסרונות: "4 hour delay is unacceptable"
חסרונות: "ages they don’t came"
חסרונות: "Seats are too close"
יתרונות: "Crew was great. Seats could be a bit wider"
יתרונות: "Crew was nice and made sure we were all comfortable before taken off :)"
חסרונות: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"
חסרונות: "Old aircraft ...what’s with the non-assignment of seats until the last minute unless you pay extra !"
יתרונות: "Entertainment available excellent"
חסרונות: "Seating space seems to narrow"
יתרונות: "liked the crew, but didn't know that we would have to check our bags, since the plane was small & had no overhead. Also, I wish I would have been told ahead of time, that I would have to check my bag again going home, even though the plane did have overhead space. Other than that, I love AA!"
חסרונות: "I didn't get very good instructions about picking up my carry on bag plane side. I was told to go to the baggage claim instead by a staff member when I came out of the plane, but this was wrong, so I ended up waiting a very long time for them to bring me my carry on bag to the baggage claim."
יתרונות: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
חסרונות: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"
חסרונות: "When I checked in on line, I was asked to choose my seat. However, there were no seats available that were free of added charge. I had to pay another $50.00 for a seat. I do believe, when I have a confirmed ticket, I should not have to pay an additional charge for a seat."
יתרונות: "Service for wheelchair was excellent with staff at checking counters"
יתרונות: "We were early but couldn't get to the gate!"
חסרונות: "Same as above"
יתרונות: "The flight attendant"
חסרונות: "Service was poor."
יתרונות: "Price, entertainment, direct flight"
חסרונות: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."
יתרונות: "Prompt on time service."
יתרונות: "Seats which we selected where great"
חסרונות: "I would have like the opportunity of moving up to preferred seating. Would be willing to purchase it"
חסרונות: "They changed my flight schedule that made me have to arrange my travel plan"
חסרונות: "Someone stole an ipad and that forced us the be delayed for 2 hours"
יתרונות: "My flight was delayed many hours so I wasn’t going to make my connecting flight in NY it to Toronto, There service agent was great and found me a seat on a later flight that was direct. Overall, happy with their service found me the best flight available."
חסרונות: "I never could figure out why the flight was delayed, there were a couple of other delayed AA flights too. I was supposed to get to Toronto at 2pm for a 5pm presentation, but I didn’t get in until 9. I also felt their website was deceptive or maybe needs updating,When I bought my ticket It stated that I would get 3 bags complimentary since it was Canada that wasn’t the case, I was charged for $60 for both."
חסרונות: "Poor service"
יתרונות: "British Airways got us on another flight to Dublin through Heathrow."
חסרונות: "Plane was late missed the connecting flight. Aer Lingus/American Airlines refused to help us find another flight to Dublin. I called Vagama customer service and the attended refused to help get an additional flight or confirm our returning flight would be held."
יתרונות: "On time"
חסרונות: "Small seats"
חסרונות: "No personal TV’s and no food for purchase"
חסרונות: "The layover was too short we missed our connecting flight. How did Kayak even allow us to book such an itinerary. Staff with the airline was also rude! Never will I book with site ever again!Rude"
יתרונות: "Arrived early"
חסרונות: "American airlines lost my bag... Customer service in LAX is non-existent."
יתרונות: "Lucked out with extra legroom seat. Seat was broken though."
חסרונות: "The whole customs process is a seemingly endless mess."
חסרונות: "The cleaniless of the flight can get better"
יתרונות: "Flying AA. Excellent flight"
חסרונות: "No wifi. Pay only"
יתרונות: "Besides the seating problems everything else went smoothly"
חסרונות: "I was not able to get seats assigned to us before arriving at the gate. We got put on the very last row by no choice of our own. The seats are not designed for the average adult, possibly the worst ergonomics of any seats I've ever encountered. Extremely uncomfortable flight."
חסרונות: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."
יתרונות: "Great Wifi! After reading bad reviews it was actually ok. Flew business on the A319 (single aisle plane) and it reminded me of qantas 737. I think for a short haul day flight I may just put up with economy instead for the price. Food is ok. I think with AA you have to pick your aircraft, it makes a difference what plane you fly as to what you get in business class. FA's were great. Overall I'd fly them again. Food was ok."
חסרונות: "They asked everyone to put the window shades down but I fly window seat because I like looking out! It was a day flight too! LAX T4 lounge is being refurbished so you need to go to T5 and make sure it's not the regional lounge!"
חסרונות: "Too many delays"
יתרונות: "Always prefer American air over most other airlines do the service of staff. Thanks for the extra effort."
יתרונות: "the choice of movies was great. I two very well presented selections."
חסרונות: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."
חסרונות: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."
יתרונות: "not much"
חסרונות: "not much"
חסרונות: "Old plane and the movie app kept cutting out"
יתרונות: "I like the movie selection"
חסרונות: "The landing was horrible like slamming on the brakes in traffic. Also when I bought the ticket from Alaska Airlibes on kayak I had bought it at a higher price specifically for that. There was an American Airlines ticket that was cheaper but I opted to pay more because I thought I was flying on Alaska not American. I was very disappointed to see that I was actually flying on American once I was pro ting my ticket and after purchase and "no refund" message. I was very upset about that!"
יתרונות: "They crew tried their hardest"
חסרונות: "There was no one at the gate to deplane us in Toronto. There for I missed my westjet connection home by 5 minutes. I was looking at the plane by the jet way unable to get on. AA staff would not pay for a hotel for being so late to Toronto because the wether was not thier fault, which I agree. But the lack of staffing was and a hotel should have been provided to me due to this. I will never fly America Airlines again due to my incoming flight to Toronto and the out bound to Philadelphia (cancelled on the way to Philly for no apparent reason)."
חסרונות: "Everything was great."
יתרונות: "Renovated planes, modern entertainment options that were free, charging by outlets."
חסרונות: "Overbooked flight, poor resource management, nickel & diming for snacks on a 5hr flight, lounge access (not Priority Pass, charge $60 for a single visit), no room for onboard luggage, safety video fluff"
חברות תעופה שטסות ל אונטריו נוקטות באמצעי בטיחות נוספים ומתאימות את מדיניות החברה כדי לשמור על בטיחות הנוסעים. המדיניות ואמצעי הבטיחות משתנים בין חברת תעופה אחת לאחרת.
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