מצא טיסות זולות מ אונטריו ל ישראל

יתרונות: "Taking off on time. Good service and helpful from all the stuff."
חסרונות: "Keep it like that"

יתרונות: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
חסרונות: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

יתרונות: "Nice and attentive crew Big a330 plane with great business class"

חסרונות: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

יתרונות: "The transfer after the flight was very helpful."
חסרונות: "Entertainment was absent."

יתרונות: "Service was slow, but fine."
חסרונות: "* Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board"

יתרונות: "Fast boarding"
חסרונות: "The food is the worst there is"

יתרונות: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"

יתרונות: "Liked nothing. Stewards were no help. Seating was extremely tight. I am disabled and use a small travel scooter. They removed the batteries even though they are not lithium or spillable. I called months in advance with all specifications and still they were clueless. We will never fly Swiss again. I am disabled and received no help. They removed the batteries of my scooter and we had to carry them on our lap. I had to tell them to put the batteries back in the scooter. They failed in every facet."
חסרונות: "Nothing"

יתרונות: "TV screens and movies. Food was great."

יתרונות: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

חסרונות: "We didn't even make this flight."

חסרונות: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

יתרונות: "Good breakfast"
חסרונות: "Bad seat, just an economy seat"

חסרונות: "I booked two tickets but could not pick seats for my partner. We ended up in bad seats next to the bathroom."

יתרונות: "Short flight and they handed out chocolate"
חסרונות: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

יתרונות: "The new plane with private screens"

יתרונות: "The crew did all they can \The Swiss Airlines lounge was superb"
חסרונות: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

חסרונות: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "good service, patient with passengers"
חסרונות: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."

יתרונות: "Smooth flight"
חסרונות: "Ordered kosher and did not get it"

יתרונות: "Crew"
חסרונות: "Food"

יתרונות: "The flight left on time and arrived a bit early."
חסרונות: "Everything was fine"

יתרונות: "Nice plane, organized food and boarding."
חסרונות: "Nothing really"

חסרונות: "Lost luggage"

חסרונות: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

חסרונות: "Seats too small. Staff not friendly"

חסרונות: "1h45 departure delayed with no compensation."

חסרונות: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

חסרונות: "Warm breakfast in coach would be appreciated, but i understand it is just coach."

חסרונות: "in NY they would not give me a seat/ boarding pass for this flight - they said i had to get one only in zurich. by the time they gave me one in zurich - it was a middle seat and there were no other seats available. i was totally squished in between 2 men [ i am a female] and the seats were sooo small and there was absolutely no room. i was totally uncomfortable and had to sit like this for 4 hours... i did not like this AT ALL"

יתרונות: "I did not take this flight. I had to change my itinerary to accommodate a change in my work commitments and tried to cancel this flight but was unable."
חסרונות: "I am never ordering a ticket through your services again. And I will certainly advise friends and colleagues against doing so. Your customer service is execrable. This is the second time in a year that I have had to spend hours of time in an attempt to cancel a flight and have lost the full ticket cost because of all your terms and conditions and fine (=unfindable, unreadable) print. The lack of transparency regarding baggage fees is outrageous. I have had to pay hundreds of dollars in such fees after having had no such notice - and no inkling - that that would be the case. We call this a "racket" in the United States."

יתרונות: "Boarding and cabin crew were excellent."
חסרונות: "Seats were too tight and squeezed."

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "The seats"

יתרונות: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."

חסרונות: "It wasn't Swiss//"

חסרונות: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."

יתרונות: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
חסרונות: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."

חסרונות: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

יתרונות: "Was all great as with other legs...will fly again"
חסרונות: "Seats seemed smaller but do need more entertainment options."

יתרונות: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
חסרונות: "In this flight nothing , one of the worst I have ever had ."

יתרונות: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."

יתרונות: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
חסרונות: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"

יתרונות: "EVERYTHING'S Good to come back home"

יתרונות: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
חסרונות: "Nothing."

יתרונות: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
חסרונות: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"

יתרונות: "Coke Zero was available."
חסרונות: "Limited selection of movies and tv shows and only one food option."

יתרונות: "amazing"
חסרונות: "nothing"

חסרונות: "The TV wasn't working and the crew I asked for help didn't do anything about it"

יתרונות: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
חסרונות: "---"

חסרונות: "Delay of 1 hour, waited on the plain extra hour."

חסרונות: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

חסרונות: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

חסרונות: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

חסרונות: "The food"

יתרונות: "Nirmal"
חסרונות: "Ok"

חסרונות: "No AC"

יתרונות: "Luggage policy, helpful ground and air crew. Price."
חסרונות: "IST stoppover, damaged luggages."

חסרונות: "Movies didn't work well"

יתרונות: "The landing."
חסרונות: "My special meal had been canceled."

יתרונות: "Everything was well taken care of."
חסרונות: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

יתרונות: "Everything."

יתרונות: "Everything perfect . Departure /arriving / check in / transfer lenth ."

יתרונות: "Nothing"
חסרונות: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

חסרונות: "departure time changed 3 times"

חסרונות: "Boarding problems"

יתרונות: "Big plane"
חסרונות: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

חסרונות: "Delay 1 hour!"

יתרונות: "Same as above"

יתרונות: "The quality of their team"

יתרונות: "Plenty of room Nice multimedia screens"

יתרונות: "Entertainment"
חסרונות: "Crew was ok"

יתרונות: "Short"

יתרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
חסרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"

יתרונות: "A light meal."
חסרונות: "Very crowded -- good for the company. Delay in taking off."

חסרונות: "The delay"

חסרונות: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

יתרונות: "Great"
חסרונות: "Great"

חסרונות: "great delay without explanations"

יתרונות: "The Crew!!!"

חסרונות: "to hot, very hot!!!"

חסרונות: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

חסרונות: "The company lost my baggage"

יתרונות: "Quick and nice"

יתרונות: "To small area for passengers after security before boarding"

יתרונות: "comfort"

יתרונות: "The crew on the flight were very nice"
חסרונות: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

יתרונות: "Aside from the crew and their patience, nothing"
חסרונות: "Everything aside from the crew"

חסרונות: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

יתרונות: "Great!"

יתרונות: "Excellent and cooperative staff. It was a smooth flight."

יתרונות: "The service, food, efficiency"
חסרונות: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

חסרונות: "Checked bag got ruined, servie was terrible"

חסרונות: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

יתרונות: "Once on board flihht was fine."
חסרונות: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

יתרונות: "EVERYTHING"

יתרונות: "Kind. Generous. Competent. Relaxed. Thank you."

חסרונות: "I didn't flight because I was tested Covid-19 positive ! I am waiting for AeroMexico to contact me to get and flight back to Minneapolis !"

יתרונות: "Easy"
חסרונות: "Wifi"

חסרונות: "Delayed boarding"

יתרונות: "great flight, good social distance and empty seats in between"
חסרונות: "really nothing, it was as good as possible in these times"

יתרונות: "Crew great....moved passengers around near us for Covid related separation."
חסרונות: "Cramped.....too many seats in too small of a plane....I'm 6ft / 190 lbs"

יתרונות: "Yes crew was amazing"
חסרונות: "May be more frequent hydration"

חסרונות: "Provide earphones or headphones"

יתרונות: "Security and checking in was quick and easy! Crew members were understanding and accommodating."

יתרונות: "Good crew, on time flight and departure."

יתרונות: "the crew were amazing, very friendly, welcoming and attentive."

יתרונות: "Seat comfortable and amazing crew"
חסרונות: "Choice of movies somewhat limited"

חסרונות: "Delayed takeoff by an hour because the plane was too heavy. Had to kick 8 passengers off the flight before they would takeoff."

יתרונות: "Seats are fine. Ordering system is up to date."
חסרונות: "After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything."

יתרונות: "Pilot was super nice and informative when the flight was delayed."

יתרונות: "Crew was friendly"
חסרונות: "An hour and a half late, terrible communication about scheduling"

יתרונות: "Don't know yet, because I have not left Korea."
חסרונות: "Not happy that DELTA changed my flight again and now I arrive (6) hours later in Philly. Longer layover in Detroit is not comforting! Hoping/praying that DELTA doesn't change more on this flight going home!"

יתרונות: "Large 9" screen for movies, games, etc. Sat in emergency exit row and there was lots of extra space."
חסרונות: "Seats were slightly larger than older planes, but the back has an uncomfortable curve to it."

יתרונות: "It was on time"
חסרונות: "Plane too cold."

יתרונות: "All things connected to the flight were just right"
חסרונות: "Nothing was an issue."

יתרונות: "Didnt expect dinner but was served"
חסרונות: "Delayed flight, offset entertainment, touch screen un responsive"

יתרונות: "Nice plane. Efficient crew"
חסרונות: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"

יתרונות: "The gate agent for this flight was a terrific multi-tasker. He was the only one at the gate managing both the incoming flight and my outgoing flight and he handled everything so efficiently, and with patience for customers' questions. He represented Delta very well."

יתרונות: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
חסרונות: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."

יתרונות: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"

חסרונות: "Seats a bit cramped"

יתרונות: "The staff. They were very helpful and polite!"
חסרונות: "We didn’t leave on time"

יתרונות: "Nothing"
חסרונות: "Felt agents held me back at the check-in counter resulting in me missing my initial flight and voiding my complete routing. Had to fly on a flight 7hrs after my booked flight because Delta had no other option (very untrue as there were other airlines flying to my final destination. Delta just didn't bother providing good customer service"

יתרונות: "Had tv & movies available but kept losing signal"
חסרונות: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."

יתרונות: "Leo was friendly and helpful, a wonderful presence on the flight."

יתרונות: "Loading process, seats and drinks were great"
חסרונות: "No TV on back of the seat but thankfully the ladies next to me were very entertained"

חסרונות: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"

יתרונות: "Short flight"

יתרונות: "Crew were good, flight on time, free drinks"
חסרונות: "Nothing"

יתרונות: "Entertainment"
חסרונות: "Staff were a bit rude. The boarding process was slow as everyone rushed up when they announced the first zone to board, and obviously this was not policed. We didn't get our seats until we got to the gate because apparently we bought our tickets too soon to take off, which was three weeks. Also, staff claimed there wasn't enough bin space so asked people to check their bags. We saw people with two big bags get on board at the start, and then staff made everyone at the back of the line check their bags. But there was plenty of bin space before take off. And we were seated in the last row which can't recline."

יתרונות: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
חסרונות: "The plane was small so not a lot of space and didn't offer food other than one beverage"

חסרונות: "*Again, my first choice of main off the menu, in Delta One, had run out. *Not a fan of the Delta One seats."

יתרונות: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

יתרונות: "One of The crew members a guy from Texas was nice"
חסרונות: "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad"

יתרונות: "Promptness"
חסרונות: "Nothing"

יתרונות: "Delta employees knew what they were doing in PV"
חסרונות: "N/A"

יתרונות: "They did fly.... finally"
חסרונות: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."

יתרונות: "Nothing"
חסרונות: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."

יתרונות: "I had a guy offer me his window seat. Nice guy. It was only 2 hrs. We arrived on time. Pretzels and drinks."
חסרונות: "No entertainment."

יתרונות: "Crew did an outstanding job"
חסרונות: "No entertainment"

יתרונות: "Seats were reasonably comfortable."
חסרונות: "Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight."

יתרונות: "Liked the selection of channels and movies."

יתרונות: "very attentive service and remarkably tasty food in first class"
חסרונות: "seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat."

יתרונות: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."

יתרונות: "On time, leg room, entertainment, service."
חסרונות: "N/A"

יתרונות: "Westjet's employees were very pleasant and helpful."
חסרונות: "Delta told us we were flying out on a Delta flight, and gave us a Delta flight number. In reality it had placed us on a Westjet flight without telling us, and we had no idea we were to check in with a different airline. And because Delta unilaterally changed our flight time without telling Westjet, we were unable to check in online and were later told that we were booked on the wrong flight by Delta. Delta's communications with us and with Westjet were deplorable."

יתרונות: "Friendly crew, great access to a variety refreshments, robust entertainment library."
חסרונות: "No suggestions."

חסרונות: "Friendlier crews"

יתרונות: "Staff were polite"
חסרונות: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

יתרונות: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
חסרונות: "Nothing"

יתרונות: "The crew was very kind"

חסרונות: "When its rain we shouldn’t walk to the air plain"

יתרונות: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
חסרונות: "Flight was delayed, had to run to my next connection flight."

יתרונות: "Yes"
חסרונות: "Everything was good"

יתרונות: "Very friendly crew and on time with no problems."

חסרונות: "Head support for 6 feet plus people on seats would be good"

יתרונות: "Pleasant flight"
חסרונות: "We were delayed & missed our connection"

יתרונות: "Seat comfortable"
חסרונות: "Flight was delayed and overhead bin space was very small"

יתרונות: "Crew was fantastic."
חסרונות: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

יתרונות: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

יתרונות: "KLM staff is great"

יתרונות: "yes"
חסרונות: "not really"

יתרונות: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
חסרונות: "No downsides at all"

יתרונות: "Crew was nice and efficient"
חסרונות: "Economy seats don’t recline enough."

יתרונות: "The crew!!"

יתרונות: "Face recognition was amazing"
חסרונות: "Too hot on plane"

יתרונות: "The seats seemed to have more space on this plane which was nice."
חסרונות: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

יתרונות: "Arrived early!"
חסרונות: "Boarding seemed disorganized."

חסרונות: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

יתרונות: "He missed it due to having a 32 minute layover, which he ran all the way to board."
חסרונות: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

יתרונות: "Food was good and crew members were very nice"
חסרונות: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

חסרונות: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

חסרונות: "Crowded seating, wake-up for breakfast service two hours before arrival"

יתרונות: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
חסרונות: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

יתרונות: "The food was excelent"
חסרונות: "I have to pay to pay a little more confort"

יתרונות: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
חסרונות: "Nothing to be honest . All positive."

יתרונות: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

יתרונות: "staff was fine"
חסרונות: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

יתרונות: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
חסרונות: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

יתרונות: "That we didn’t crash"
חסרונות: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

חסרונות: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

חסרונות: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

יתרונות: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
חסרונות: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

יתרונות: "I was upgraded to Buisness so, no complaints"
חסרונות: "No Marlboro light cigarettes on the duty free shopping cart"

חסרונות: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

יתרונות: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
חסרונות: "As above"

יתרונות: "Crew was friendly, and the food was better than the usual KLM fare."
חסרונות: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

יתרונות: "Same as above"

יתרונות: "Night flight so no entertainment allowed sleeping"
חסרונות: "Kosher food could be improved"

יתרונות: "The crew was very nice and helpful."
חסרונות: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

יתרונות: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
חסרונות: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

יתרונות: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
חסרונות: "Cabin noise and air conditioning too cold, didn't sleep well"

יתרונות: "I liked the leg room, I liked the customer service of the crew, smooth flight."
חסרונות: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

יתרונות: "Crew and food"
חסרונות: "Seat"

חסרונות: "Terrible moslem food, too much lentil with tasteless chicken"

יתרונות: "Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end."
חסרונות: "No food and no entertainment during the flight (which makes it similar to low cost flights)."

חסרונות: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."

חסרונות: "Not much help at the airport my luggage was lost"

חסרונות: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"

חסרונות: "Could be better, say, like with Singapore Airlines.."

יתרונות: "Crew is amazing"
חסרונות: "Nothing"

יתרונות: "There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged."
חסרונות: "This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect."

יתרונות: "Crew was great."
חסרונות: "Delay of almost 24 hours."

חסרונות: "Very bad food my options were pork and vegetarian. Chicken finished."

חסרונות: "The food wasn’t good and it would be great if they had pasta or some vegetarian option."

יתרונות: "I got an extra blanket."
חסרונות: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

יתרונות: "Time schedual"
חסרונות: "Over duty for extra weight"

חסרונות: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

יתרונות: "Great service on biz class, comfortable seat, quiet airplane (A350)."
חסרונות: "I liked it all."

יתרונות: "Crew were great / free wine !"
חסרונות: "Crowded and chaotic boarding"

חסרונות: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."

יתרונות: "The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki."
חסרונות: "I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!"

יתרונות: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
חסרונות: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"

חסרונות: "No leg room"

יתרונות: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
חסרונות: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"

יתרונות: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
חסרונות: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."

יתרונות: "many choices of films to watch was great too! Like that you served Finnish food!"

יתרונות: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."

יתרונות: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
חסרונות: "Crew great!"

יתרונות: "Great crew and discovered blueberry juice."

יתרונות: "Great gate and in-cabin crew. LOVED this flight."
חסרונות: "Nothing to report"

יתרונות: "Movie choices were good."
חסרונות: "It was cold and very little leg room. Food was barely warm"

יתרונות: "I have Parkinson's disease, and my ability to walk is dependent on how long it has been since I last took carbidopa/levodopa, and how much I have exercised while standing since taking my medicine. I have difficulty walking narrow aisles, and in crowds. The staff was very understanding, and let me pre-board, ensured someone was there to help me deplane, carried my carry-on for me, and did everything possible to assist me. The crew/staff was wonderful!"

חסרונות: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"

חסרונות: "You have canceled my flight and you have just sent me an email."

חסרונות: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."

יתרונות: "FLIGHT & COMFORT WERE OK AIRCRAFT NEW AND WELL MAINTAINED MINIMAL SERVICE BUT CONSIDERING THE PRICE IT WAS OK THE AIRLINE PROVIDES SOME DRINKS FOR FREE (BUT...)"
חסרונות: "POOR ENTERTAINMENT I PURCHASED FOOD AND IT WAS LESS THAN OK THE AIRLINE ACTUALLY PROVIDES COFFEE, TEE, WATER AND "JUICE" FOR FREE BUT IT IS NOT CLEARLY EXPLAINED"

חסרונות: "announcement in English hard to understand"

יתרונות: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
חסרונות: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."

חסרונות: "LATE DEPARTURE DUE TO PLANE HAD NOT ARRIVED ON TIME"

יתרונות: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
חסרונות: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

יתרונות: "Loved the flight attendance!! They were friendly, witty and flexible."
חסרונות: "Nothing"

יתרונות: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."

יתרונות: "The fact that I got home in one piece I really like."
חסרונות: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

יתרונות: "Great airline. Food great comfortable seats."

חסרונות: "BA lost my baggage. The sandwich they offered was uneatable. Marshall Hoffman"

חסרונות: "Our bag was not checked through to our final destination and was delivered a day later."

חסרונות: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"

יתרונות: "it was fine"

יתרונות: "We finally landed safely."
חסרונות: "Sat at gate 4 1/2 hours before 9 1/2 hour flight. Never heard how problem was resolved. Very bumpy ride."

יתרונות: "The entertainment"
חסרונות: "The crew was not as helpful as we hoped for. Did not help in finding a place for the luggage so, did not provide the secrurity paper to fill out. And was not necessarily friendly."

יתרונות: "I am not sure why when i bought my ticket on kayak just fly was the company I had to deal with. They are extortionist. They should be deleted from your website."
חסרונות: "Tried to change my flight, line got disconnected, when I called back the fees went from 500 to 1100 - they couldn't justify why. I will never use kayak again if these kind of people is who I have to deal with coupled with awful customer service they hung up on me three times."

יתרונות: "Good entertainment. Arrived on time. Unnoticeable smooth landing."
חסרונות: "OK. For what I paid, I am not expecting much."

יתרונות: "Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!"

חסרונות: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."