למצוא טיסות זולות ל מיסיסאוגה

יתרונות: "Nothing"
חסרונות: "Nothonh"

יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."

יתרונות: "Everything"
חסרונות: "That it wasn’t a flight to denver"

יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"

חסרונות: "I felt like a sardine."

יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"

יתרונות: "Problem free."
חסרונות: "It was a great flight."

יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"

יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"

חסרונות: "Ok, old plane."

יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."

יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"

יתרונות: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"

יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."

יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"

יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."

חסרונות: "Don't like to wait for no one 30 min inside airplane"

יתרונות: "Everything was great :) food is good, crew is perfect"

יתרונות: "entertainment was fine"

חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."

יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"

יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."

יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"

יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

יתרונות: "Flight was good and comfortable"

יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."

יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."

יתרונות: "the captain was great"
חסרונות: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

יתרונות: "Everthing went as planned. Left on time. Cannot complain."

יתרונות: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

יתרונות: "Friendly flight attendants. Great food"

יתרונות: "The seats The crew"
חסרונות: "Delayed on two flights Too hot on the first flight despite a number of people complaining"

יתרונות: "Great food and drink options."
חסרונות: "Due to special meals, food was quite delayed. Flight was also delayed so it was very tight to get to my connection."

חסרונות: "Headsets did not work"

יתרונות: "Overall good value for the price paid. The service is great and friendly."
חסרונות: "The entertainment system needs some improvement and upgrade."

יתרונות: "Good entertainment"
חסרונות: "Couldn't control the airflow at your seat."

חסרונות: "They didn't let me on the flight because I'm disabled pure discrimination"

חסרונות: "Even though I ordered in plenty of time, I was not on their list. I went hungry."

יתרונות: "movie was a holocaust film for yom hashoah"
חסרונות: "crowded food pretty bad late"

יתרונות: "very nice flight, good attendants, plentiful with food and drink although dinner was dry (pasta) but tasted fine. Planes (I had to transfer) were on time and efficient. My carry on luggage was weighed which was unusual to me. It was overweight but the kind clerk checked my bag through with no charge as a favor. A pleasant surprise!"
חסרונות: "Had to make a lot of calls to clarify things. Website not always clear. An example is that I paid extra to reserve seats early and when I went online to do other things, although it showed that I had a seat reserved, it also said no reservations were being taken for the flight in a highlighted notice. Turns out it was just a general blanket message but to me it looked like my seat may have been cancelled. All phone representatives were courteous and helpful although sometimes their accents were strong and challenging to understand but they didn't mind repeating themselves until I understood."

יתרונות: "Crew was as helpful as they could be. A man fell ill during the flight and was carried into first class be the crew. There were screaming little kids placed all over economy with parents that did nothing about their high pitched screaming and I do mean screaming and screeching as a form of communication. There was only one much younger child that was in real distress and the Mom and Dad walked up and down the aisles trying to comfort that child and not disturb others passengers. The rows of seats were so close together that when the person in front of me reclined, I could not. get up from my seat and it was on the aisle! The young man sitting next to me just stood on the seat to climb out. We could have made an earlier flight, but the manger of the reservation desk in Tel Aviv was too lazy to check to see if we could switch to the earlier flight was easily make able with lots of seats, but I couldn't do it on line and she was busy talking to her friends. As a result, we had a 6 hour lay over in Zurich that was unnecessary."
חסרונות: "Nothing"

יתרונות: "Great airplane stuf and food"

יתרונות: "Food quality of airplane crew"
חסרונות: "luggage was lost flight was delayed and missed my connection"

יתרונות: "This is the 5 review that I'm writing on Swiss air. Great crew, polite, helpfull, cares, planes are nice, roomy and comfortable. Connection between the flights are good and comfortable I will keep on flying with them."

יתרונות: "Service, Staff"
חסרונות: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."

יתרונות: "Comfortable seating arrangement on this flight. Attentive staff"
חסרונות: "There was no entertainment though it's really unnecessary for such short flights"

חסרונות: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"

יתרונות: "Pilots did a very good job"
חסרונות: "Entertainment"

יתרונות: "Entertainment"
חסרונות: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."

יתרונות: "The aircraft was big and clean, but the seats were not comfortable. No entertainment at all, not sure why it was list for review. My biggest problem was with their communicates. I booked this flight from Tel Aviv to London with 60min.layover in Warsaw, the schedule LOT offered. .The first leg to Warsaw was 30min. late without any announcement and no one mentioned about how it would affected connecting flights. So I asked the flight attendent before lading in Warsaw and she suggested to run throught the security. We thought we might have a chance as we were sitting close to the front rows. Nah, not so fast. It turned out that's not as rsimple as unning between the gates, everyone had to be shuttled to the main terminal and only the business class got a small van and went first, abd we were not allowed on that van even I told the guy we needed to catch the flight. Long story short, we finally made to the gate, Thanks to a LOT personnel pushed us to the front of security check and informed the gate we were coming. We literally RAN after the security to the gate. They reopened the gate to let us in and the aircraft pushed away right after we got on. The luggage, with that tight schedule, of course they would not be able to make the swich to London. So we had nothing except the cloth from Tel Aviv, its about 15C in tempture, we were freezing. Waiting for our luggage to be delivered to our hotel for warm clothes before we can go out"

יתרונות: "Everything"
חסרונות: "Boarding"

יתרונות: "Food/drink options"
חסרונות: "Boarding process. Flight delayed"

יתרונות: "Food/drink options"
חסרונות: "Customer service"

יתרונות: "calm"
חסרונות: "the above"

חסרונות: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"

יתרונות: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

יתרונות: "Flight was fine, and on-board crew was polite and helpful."
חסרונות: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."

חסרונות: "Flight delayed six hours. Never notified"

יתרונות: "Good price."

יתרונות: "Service and overall experience"
חסרונות: "Media system was not working correctly"

יתרונות: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
חסרונות: "Nothing to mention."

יתרונות: "טיסה מהירה"
חסרונות: "יצא באיחור של 50 דקות"

יתרונות: "Your crew manager was being very arrogant.. No tolerance at all"

יתרונות: "Crew was friendly."
חסרונות: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

יתרונות: "crew was very good and friendly"
חסרונות: "vegetarian meal contained no protein"

חסרונות: "The flight was cancelled"

יתרונות: "This time I found an ail place"

יתרונות: "Very good pilots, good flight without any noise or air pockets."
חסרונות: "The flight back departed in a delay of 40 minutes, we lended very late."

חסרונות: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."

יתרונות: "Check-in smooth. Flight attendants pleasant, professional and service-oriented."
חסרונות: "In-flight entertainment offered a very conventional set of movies from which to select."

יתרונות: "It was on time"
חסרונות: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."

יתרונות: "Getting off at the end"
חסרונות: "Food, seats, no entertainment the worse business class in the industry. Boarding was also a mess. Absolutely no redeeming features."

חסרונות: "No space"

יתרונות: "Crew was polite and efficient."

יתרונות: "The service, 2 exits from the plain, blanket and pillow"
חסרונות: "No food and entertainment"

יתרונות: "Newer plane. More efficient boarding process."
חסרונות: "No entertainment system at all."

יתרונות: "All the rest"
חסרונות: "I bought economy ticket, yet I had to pay extra for my suitcase"

יתרונות: "nothing"
חסרונות: "everything"

חסרונות: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"

יתרונות: "Worst coustemer service"
חסרונות: "No one can offer help whether online or onboard"

יתרונות: "I liked having a backpack."
חסרונות: "My backpack went missing and I have not received any word as to where it is. I am very upset about this, and I will be calling the airline as soon as I return to the United States. I was guaranteed that my backpack would be sent to Warsaw and it was lost in transit. I am extremely angry about this."

יתרונות: "Nothing"

חסרונות: "Toilets smelled terribly"

חסרונות: "No food"

יתרונות: "Everything"

יתרונות: "On time"

חסרונות: "We orderd the two tickets with 1 luggage for each person. When we got to the airport they told us that the luggage is not included and we had to pay additional 91 dollar per each luggage. They just tricked us."

יתרונות: "The flight was smoothe"
חסרונות: "Boarding was a mess and is always a mess"

יתרונות: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
חסרונות: "Nothing really."

יתרונות: "Nothing was good"
חסרונות: "Seats are for small legs No food No water to drink"

יתרונות: "nice plane"
חסרונות: "entertainment system did not work properly,food was worse than fast food,cabin crew was average at best."

יתרונות: "Good pilots helpful crew, nice new Dreamliner plane, good food"
חסרונות: "Delayed by 50 minutes take-off = waiting long for boarding Poor touch-screens (not enough sensitive) of entertainment sets"

יתרונות: "Comfort and crew excellent"
חסרונות: "Food not as good as Turkish air"

חסרונות: "The flight was about 5 hours delayed."

יתרונות: "Price was right. They were on time. Warsaw airport is good for layover: short or long (hotel and food both affordable and high quality). Staff was kind. They deliver the primary purpose of air travel: get you on the destination safely and on time."
חסרונות: "Single suitcase on transatlantic flight: no warning for this anomaly and confusing/inconsistent process for paying for second luggage. limited seat selection even a day before takeoff (exit row seat for basketball player not available). Limited entertainment options (only American movies are "blockbusters" and without subtitle; audio is not great)."

יתרונות: "the return flight"
חסרונות: "I was told that I needed a card. I told them I had the number, and they said NO SUCH number. Then the card was found (witht he same number I gave them) but the card didn't work. The workers were extremely mean."

יתרונות: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
חסרונות: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."

יתרונות: "Everything was very good."

יתרונות: "The crew was generously serving me and the price was more reasonable than any other."
חסרונות: "I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available."

יתרונות: "very pleasant all cruise, and food very delicious"
חסרונות: "nothing"

חסרונות: "Food was terrible especially breakfast"

יתרונות: "everything was fine. nothing specifically wrong or bad."
חסרונות: "had the same food the third time this week. they could do more"

חסרונות: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."

יתרונות: "Clean modern aircraft"
חסרונות: "Left 35 minutes late; had to take a bus to the plane in Lisbon (no gate)"

יתרונות: "Crew was nice and the plane was comfortable"
חסרונות: "Flight took off two hours late and we were not given frequent updates as to why the delay was taking longer than announced"

יתרונות: "The crew was personable and was kind at the transfer desk in Lisbon."
חסרונות: "No USB hole, flight was so delayed that I missed my connection. I like JetBlue better than TAP."

יתרונות: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
חסרונות: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

יתרונות: "My husband has a mobility scooter and they handled it better than American Airlines and we flew first class!!!"

יתרונות: "Excellent attention by the crew and the food."

יתרונות: "Good and entertainment options in executive class."
חסרונות: "Flight departed LIS late due to a couple of passengers. Definetly not the airline’s fault."

חסרונות: "Entertainment"

יתרונות: "Good service, nice meal."
חסרונות: "No USB ports or movie choices. Entertainment screen very small."

יתרונות: "There was nothing to like about this flight!"
חסרונות: "The seats were the most uncomfortable I have ever experienced. There was no leg room. My knees were in the back of the seat in front of me abd I could not move. Unless you are way below average height, don’t take this airline."

יתרונות: "The staff were very friendly and helpful"
חסרונות: "Not much leg room"

יתרונות: "Staff were pleasant"
חסרונות: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

יתרונות: "Professional and courteous crew from check in the disembarking. Excellent on board food."
חסרונות: "Entertainment system was wonky throughout most of the seven hour flight."

חסרונות: "No air conditioning. Lots of apps didn’t work on the entertainment device."

יתרונות: "I love flying TAP because I love having extended layovers in Lisbon. Lisbon itself, including the airport, is easy to navigate. The food is great and the culture and architecture is gorgeous. For shorter trips TAP doesn't have as many amenities as other airlines, but on this trip the typical video screens with movies, music, etc. was available."
חסרונות: "In this particular flight there was a male airline attendant who was fabulous and who could speak many languages, including German. I noticed the other airline attendants seemed to be giving him a really hard time and weren't friendly at all. In fact, I rang a bell to ask for attendant help at one point and no one came to help. I was just a seat back from the area where the helpful airline attendant was available. I think that overall TAP flight staff could be a bit more open to being friendly. However, on the ground in Lisbon I've found the staff to be amazingly helpful."

יתרונות: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
חסרונות: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."

יתרונות: "Average"
חסרונות: "Theo lost my luggage the plane was full of dust"

יתרונות: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."

יתרונות: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
חסרונות: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."

יתרונות: "the crew"
חסרונות: "the flight hours."

יתרונות: "Time in the air was fine, efficient once we arrived in Newark and bags arrived fairly quickly. Check-in counter in Lisbon were a little tricky to find (around the corner with no signs posted...) but it was efficient."
חסרונות: "The boarding process was ridiculous. Went through security and then a second security screening at the gate when everything was gone through for a lot more than random folks. Then getting on a bus to board the flight instead of a jetway? I thought TAP was Portugal's national airline and had priority space at Lisbon..apparently not. No soap in the bathrooms on the plane! Ran out of diet soda (and we weren't at the back of the plane). On the way over, the flight attendants gave us conflicting instructions about our toddle sons's ability to sleep on the floor or on our laps. The entertainment system didn't work."

יתרונות: "Hot food and real utensils Good entertaining selection Very nice staff"
חסרונות: "Everything went well."

יתרונות: "They gave us good snacks. Comfortable flight."
חסרונות: "We were delayed 1.5 hours. Had to sprint and almost missed my connecting flight."

יתרונות: "No issues, short trip, friendly staff, comfortable ride..."

יתרונות: "I did like the crew and food were great!"
חסרונות: "I am very unhappy as I paid extra for my seat selection and did not get a window seat. I will be following up about my complaint"

יתרונות: "The new Business Class is phenomenal! Best seats I've experienced in a Business Class thus far. Too bad the transatlantic flight from New York to Lisbon is too short to enjoy it longer."
חסרונות: "There is nothing that I did not like, other than that the flight duration was too short. ;-)"

יתרונות: "It was all ok"
חסרונות: "I took 3 TAP flights while in Europe, and they were always late!"

יתרונות: "El personal amable."
חסרונות: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."

יתרונות: "Overall flight was great and crew very polite"
חסרונות: "I have nothing to complain about it!"

יתרונות: "I had a flight from Madrid --> Lisbon airport with a final connection from Lisbon --> NYC JFK and we were delayed in Madrid therefore arriving at boarding time of our other flight in Lisbon. The crew was so professional and prepared that when we landed in Lisbon there was a bus that brought about 25 of us who were connecting with final destination to JFK to the closest door to go through passport control and board onto our flight to JFK that they held for a good 30-45 minutes until all of us made our connection. Very professional and organized. Much appreciated that I didn't miss my final connection! Love flying TAP and will continue to do so!"

יתרונות: "Excellent service and comfort."

יתרונות: "A short flight, on-time."
חסרונות: "Tiny seats"

חסרונות: "i could had something sweet, but it was ok anyway"

יתרונות: "The plane was clean. The blanket was unusually large, for a plane blanket, so u could be nice and warm. The food was good and varied. The staff was friendly and every time they spoke to you had a smile on their face, as if happy to see you:)"
חסרונות: "I cant think of anything. It's a long trip that can be tiresome. So you can tell the airline tries to make it as pleasant as possible ."

יתרונות: "Loved the option to upgrade TAP offered. Glad I took it. Great service and lovely food!"
חסרונות: "Bathrooms were not well-stocked on flight. No soap in one bathrooom."

יתרונות: "Not much"
חסרונות: "Very unorganized"

יתרונות: "The original deal was great but it didn't work out and it wasn't my fault."
חסרונות: "I had a major flight delay coming from Seattle to NYC. My flight was 4.5 hours late due to thunderstorms and the FAA would not let us land in NYC so when I did land my flight left. I was very sad as I tool several days off work too. When I called TAP they said they were going to charge me $350 and $1000 which would be $1350. I couldn't afford to make this change and ended up going home for about $222. I was bummed and had hoped that TAP would work with me due to my situation but unfortunately it was very unreasonable."

יתרונות: "The crew was very friendly and accommodating to all requests. The in flight entertainment is great with new movies, shows, music, and etc available. Definitely will keep you entertained and distracted for the entirely of the flight."

יתרונות: "Boarding, cabin space and food were good. They were also walking around frequently to help pasengers. Also plane had a charger for your phone, and USB connection"
חסרונות: "Entertainment is limited, seating is a little narrow for northern Europeans"

חסרונות: "No Entertainment"

חסרונות: "Other place in plain then bei reservation"

יתרונות: "Punctuality"
חסרונות: "catering and food"

יתרונות: "Unexpected food was nice"

יתרונות: "Really liked I have space for my legs."

יתרונות: "Crew was excellent"
חסרונות: "Entertainment system did not work for the first two hours"

חסרונות: "the food"

יתרונות: "Service on the plane was good"
חסרונות: "Boarding took forever and the plane took off an hour late due to boarding inefficiencies)"

יתרונות: "You fly a beautiful plane, the Boeing 787. Excellent entertainment, more comfortable seats, and just about everything on this plain was upgraded. It is a case study of how to do things right. The most impactful for me was air humidity. It was refreshing to fly and not feel like I've been in the Sahara desert at high noon. So, your starting point is really high, but you really need to look at your service."
חסרונות: "our flight was 40 minutes late in departing TLV. My connection in Toronto then was changed to a later flight, which was then delayed too by 50 minutes. all in all a 14 hour flight with connection ended up being close to 18 hours. My biggest two complaints about the flight itself is the food & the toilets. Your meals are the worst I've had in a major airline, and you should not serve customer frozen of close to frozen bread or sandwiches. If you are serving rolls, sandwiches or pitas, or bagels heat them up first. El-Al has been doing it for decades, go look at how they do it. But besides the bread/sandwiches issue, your meals are a really bad version of frozen supermarket meals. Just terrible all round. The other complaint is the bathroom. It was not cleaned frequently enough."

יתרונות: "Tel Aviv security is confusing and time consuming but Air Canada helps you make it through. Flight is on a comfortable new airplane with gray movie selection. Two full meals and a snack provided."

חסרונות: "Everything Luggage no come on time This is the worst company"

יתרונות: "Crew were friendly and not bossy. Plane was not crowded. Pilot made up most of our lost time (see other box). Ground crew were friendly and efficient in Toronto, getting to me to my departure gate in time. I was pleased to be offered a food voucher."
חסרונות: "Departure delay of 3 hours from Tel Aviv. Unruly Haredim should be left on the ground in Toronto, not in London. Food voucher was usable at only one outlet, and Burger Ranch is a greasy spoon. Would more choice be too difficult to organize?"

יתרונות: "The flight was relatively empty, so there was a lot of room. Had it been full, I'm not sure I would have rated comfort so highly."

יתרונות: "Very accommodating with my seating requests; very kind staff and nice new plane"
חסרונות: "Got delayed in toronto for 24 hrs and there was a lot of waiting and disorganization"

יתרונות: "The food was good, staff was pleasant"
חסרונות: "Flight boarded late, left an hour late with no explanation, causing us to miss our connecting flight in Toronto. They did switch our boarding passes to a later flight, but only 1 of 3 pieces of luggage arrived in chicago (as did also to 4 other families on our flight) it took 2 more days until we received them."

יתרונות: "Very friendly flight attendants. Great food!"

יתרונות: "Food good Choice of movies pretty good"
חסרונות: "Suitcase damaged No one in Detroit to process claim Amount of wine offered was somewhat meager for such a long flight"

חסרונות: "AIr Canada lost my luggage and the return flight was late"

חסרונות: "Flight was delayed"

יתרונות: "My flight to Toronto arrived late which meant there would be no way for me to catch my connecting flight to North Carolina. An Airline rep was already waiting for me out of the terminal, with tickets for a new flight the next morning, a ticket for one night at one of the airport hotels(dinner included) and meal vouchers for the airport. This would have never happened with any US based airline."

יתרונות: "Fantastic service. I will use Air Canada again."
חסרונות: "The delay was unforeseen but acceptable."

חסרונות: "Not on time. I missed my connecting flight"

חסרונות: "The flight was delayed about an hour and a half, only after some time at the gate they explained it on the mic.I had a connection flight, and before landing they mentioned there will be agents helping those with upcoming connections to catch them up due to the delay, but those people just pointed me in the general direction of the gates. I had to ran all over the airport, confused after the terrible long flight, and since it was my first time there. I made it at the last second, they changed my seat without my permission and didn't have enough room for my bag so I had to check it. The general attitude of the crew was reluctant at best.The food was mediocre, like what you would have gotten in a flight 10 years ago, and they gave beef to people who asked for chicken. I wanted to be more cool about it, but it was a terrible flight in every Aspect, and I never even got an apology or a follow up."

חסרונות: "I did not like aircanada changed my sit without asking me.I did not like delays."

יתרונות: "Everything was amazing! On time and nice flight!"
חסרונות: "I lost my book, if someone can contact me of where to retrieve it, that would be great! Thanks"

יתרונות: "Food need to improve it's no taste and stank of meat"

יתרונות: "Boarding and crew were very good."
חסרונות: "Air Canada Legs were excellent, but Rouge Sucks!"

יתרונות: "Staff was super nice to my surprise."
חסרונות: "Flight was late."

יתרונות: "The attendants were helpful The food was good"

יתרונות: "New aircraft 787. Direct flight from Israel to Canada, no layover in Europe. That was nice. The crew was very friendly and helpful. The worst part was the airport in Toronto. Very confusing to get around in. And having to fill out custom papers for Canada when I wasn't staying in Canada or leaving the airport. Didn't like that. But the service of Air Canada makes up for the airport, I would use their service again."

יתרונות: "the mounties rock, seriously"

חסרונות: "Flight was pleasant and food was good. I ordered veggie meal and for some reason I didn't get it on the second meal."

חסרונות: "Food was bad,"

יתרונות: "The staff was very friendly and extremely accommodating."
חסרונות: "There could have been a bit more on the entertainment selection side."

יתרונות: "Great customer service great people"

חסרונות: "Having to pay for changing return date. You should have an open ticket option for extended stays"

יתרונות: "The 787 is avery comfortable airlplane."

יתרונות: "The flight attendants were very professional and caring"
חסרונות: "My vegetarian food choice did not transfer from my United Airlines profile"

יתרונות: "Love the new planes and choose aircanada for all my Tel Aviv flight because of this"
חסרונות: "Food is terrible and it's always very cold. Near the end of the flight the A/C started leaking water from the ceiling."

יתרונות: "The flight from Tel Aviv to Toronto was excellent and the food was great. I'm definitely using Air Canada in the future!"

יתרונות: "The crew appeared overworked and understaffed. I feel that there should have been at least 2 to 4 more to help with the large number of passengers on the plane. It appeared to be more than full and perhaps extra seating was added."
חסרונות: "The plane was overcrowded. Seating was extremely uncomfortable and much too narrow. I am a relatively thin person but the person to my right was large and kept on pushing into me during the entire flight. Plus it took us over an hour and 30 minutes before we left the airport because we had to wait until the entire plane off boarded before a wheelchair could be brought for my wife. After the wheelchair was brought and we picked up our luggage, (2 bags), which by the way were the last 2 on the carousel, there was only one line through customs for people with special needs. By the time we left the airport I spent at least 45 minutes trying to find the cab which had been sent from Rochester, NY to pick us up and when I finally found him he wasn't allowed to stop in the taxi lane to pick us up in the taxi lane because he wasn't an authorized cab in spite of the fact that I told the security person that my wife was in a wheelchair and the weather was close to 0 degrees celsus and it was snowing."

חסרונות: "1. I ordered kosher meal, and we haven't because it finished. 2. The flight was full I couldn't findo a sit with my kids. I sit separately."

יתרונות: "This was my first Air Canada flight, and I was beyond impressed with the service overall. The plane was extremely nice and very spacious. The flight crew was very attentive and helpful, and had great attitudes. I had trouble with my entertainment screen early on, and a flight attendant went out of her way to reset and make sure it was working for me. The 12 hour flights both ways were comfortable and enjoyable."
חסרונות: "I honestly can't say anything negative about this experience!"

יתרונות: "Would defently will choose AC again"

יתרונות: "Everything the Dteamliner experiance"

יתרונות: "Amazing aircraft, awesome personal entertainment systems, excellent service, and safe and timely flights. The food wasn't amazing but airplane food rarely is. It was however abundant. Which helps with the 12 hour flight!"
חסרונות: "Bathrooms could have been kept considerably cleaner, Air Canada should learn how they can provide gluten-free meals for customers with Celiac disease."

יתרונות: "liked the food"
חסרונות: "all was fine"

יתרונות: "Plane was comfortable and good entertainment"
חסרונות: "Food was some of the worst airline food I've had. Over baked chicken, stinky fish, and old vegetables"

יתרונות: "The people, the easy going nature of them made the experience great. No stress."
חסרונות: "I am a big guy and so the seats were just not great. On top of that, the food doesn't give a lot to people who are trying to reduce carbs. Also pretzels and cookies as snacks... Help a brother out :)"

יתרונות: "The plane, the service, the comfort, simply the best and on time"

יתרונות: "Everyone was very accomodating. Didn't feel like just another number and another passenger."

יתרונות: "The planes were roomy and comfortable and the flight was smooth"
חסרונות: "On my flight from toronto to chicago the crew was horrible. They were inconsiderate when i needed my musical intstrument to be taken care of and treated me poorly."

יתרונות: "The crew was kind and very responsive. There was always somebody serving water and snacks. Food was very good. Boarding very efficient and fast."
חסרונות: "Didn't like going through passport control and security line: it was inefficient, slow and unnecessary headache for people passing Canada in transit only. I know it's not Air Canada problem, but still this is a big inconvenience. Another problem I encountered is - lost luggage. For 4 days my luggage was missing and there was nobody I could talk to: no phone number or email given online to address such problems."

יתרונות: "Flight there was excellent crew was very pleasent"
חסרונות: "Our reserved isle seats were randomly changed to two midddle seats in two different rows even though we were one reservation My husband has trouble with his knees and is under medical care. No extra legroom seats available. our luggage wasnt designated to go all the way to Newark so we had problems with boarding passes coming into U.S. It took so long to clear up problem we Almost missed our flight"

יתרונות: "Arrived ahead of time"
חסרונות: "Not business treatment, the boarding que, the seats, the food"

יתרונות: "Great service, food and entertainment."

חסרונות: "Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now."

חסרונות: "Choice of food was very limited as they were missing the food in catalog."

יתרונות: "I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not."
חסרונות: "Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour."

חסרונות: "Seat and cabin temperature was very uncomfortable."

יתרונות: "Nothing"
חסרונות: "We got zero offer of beverages during our flight, even a cup of water! Glad we bought our own. It seemed like one of the flight attendants was in a flight with a customer during boarding."

יתרונות: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
חסרונות: "Nothing!"

יתרונות: "Nothing"
חסרונות: "When we arrived in Toronto they sent us to customs even though we didn’t need to go and we missed our connecting flight through Brussels them had to rebook with terrible seats to London now we are almost a day behind schedule..."

יתרונות: "While the flight left late, the service on board was good as was the comfort provided. Staff friendly. I actually was pleasantly surprised overall given a long past experience on the old SABENA."
חסרונות: "None, overall a decent transatlantic flight without any problems."

יתרונות: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
חסרונות: "Plane seem a bit old lights would flicker randomly."

חסרונות: "I'm very disappointed because i wasn't allowed to travel back to the US from Brussels (Belgium). i was supposed to connect in Toronto but because I'm a foreign student in the US, I wasn't aware that i needed a Canadian Visa to transit in Toronto. so lost my flight and i hard to spend another thousand euros to catch the next flight that will connect in the US territory. I made all the call possible to resolve my flight issue and no one could help me either Brussels airline personnel or the kayak customer service. until today i didnt have not even a email to let me know what happen."

יתרונות: "Crew was polite, but..."
חסרונות: "The flight attendants seemed unused to the idea that Orthodox Jews won't sit beside people of the opposite sex. This made boarding take longer than it needed to. The airline should figure out a way to streamline this process on flights to/from Tel Aviv."

יתרונות: "The safety instructions movie was entertaining the first time. The crew was friendly overall."
חסרונות: "Both my luggage items were lost on the way there and one on the way back. No free food or drink although the flight price is not that low."

יתרונות: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
חסרונות: "Lack of complimentary food - not even a snack as far as I can remember - for almost 5 hours flight. Really?"

יתרונות: "The only thing I liked was that I landed safely in Brussels."
חסרונות: "It was a 5 hour flight with seats that didn’t recline, head rests that didn’t move, no in-flight entertainment, no pillows or blankets, and unfriendly and somewhat rude, jaded flight attendants. The most uncomfortable international flight I’ve been on"

יתרונות: "Crew was very pleasant and friendly. Departure and arrival was on time."
חסרונות: "Very narrow and uncomfortable seats."

יתרונות: "The crew were very nice."
חסרונות: "It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment."

יתרונות: "Safe flight"
חסרונות: "They dropped our connection. Took 3 hours to straighten it out"

יתרונות: "Great moives and enteratinment system. Comfy seat. attentive staff on board. Also minimal annoucements, which i love because i don't like to be disturbed in my sleep to hear about the weather."
חסרונות: "Was stuck on plane for 3 hours before they had to cancel it due to computer issues. Missed connenction flight ( 27 hour delay for connecting flight) with them as well as a result, had to stay 2 extra nights (in great accommodation they provided, at least) had minimal information about what to do in the morning (almost missed the bus to the airport because they only had a little sign noting it) Overall they took care of us from the delays, but I still missed a day and a half of work because of it."

יתרונות: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"

יתרונות: "I had an aisle seat."
חסרונות: "No entertainment provided, except for the option to connect to their wi-fi. However, if you didn't have a wi-fi capable device, you were screwed. The food was disgusting - the worst I have ever experienced on a flight."

חסרונות: "The gates were way too far apart. Had to run all across the huge airport and go through too many security lines."

יתרונות: "The team was nice, the flight took off on time and arrived a few minutes early"
חסרונות: "Even though I'm a star Alliance frequent traveler status holder, and the status grants an extra bag on economy class I was forced to pay for my first checked in bag. Furthermore, since I assumed I'll be getting my checked in luggage for free (as it states on the miles and more website) I didn't pay for it in advance a fee of 35$, meaning they made me pay 65$ in the airport."

חסרונות: "The flight was similar to a low-cost airline but I was not informed of this when booking. Uncomfortable seats with very little legroom, and food was only available by purchase. Not worth paying the cost of a regular flight for a 5 hour flight!"

חסרונות: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."

חסרונות: "I ordered kosher meals and asked at the gate if the kitchen sher meal was ordered... they said yes but in the flight they didn't have it registered."

יתרונות: "A very full flight that was managed well. Staff were accommodating and pleasant."
חסרונות: "I am not a fan of spicy food when flying so the snack item did not work for me. The more interesting international films were not available with English subtitles."

חסרונות: "4 hour delay"

חסרונות: "Entertainment was weak. Not enough choices. There was a mixup with my food preference. it was not passed on to the flight and they did not have any vegetarian options. Not even fruits. I was even ready to pay, yet nothing."

יתרונות: "Love the flight from Brussels to Toronto, quick boarding process, love the entire crew friendly and helpful."

יתרונות: "Good movies , decent food"
חסרונות: "Boarding took forever and cause a departure delayed of 1 hour."

יתרונות: "The seats in the plane were amazing. Maybe older but better than the new ones."
חסרונות: "No infotainment screen"

חסרונות: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"

יתרונות: "Leg room seemed above average. Food was very good."
חסרונות: "Having games on the monitor is not a good idea because people are constantly pushing on your headrest!"

יתרונות: "Nice plane, great entertainment unit. USB charging is nice. Food service was surprisingly good and the staff was very pleasant and helpful on the flight."
חסרונות: "Boarding from a connecting flight is a disaster. For some reason brussel's air didn't validate our passports at the first international flight. Everyone was expected to do it at the Brussels airport. This would be fine if they had a sign up explaining what to do, or even a basic queue set up. There were passengers for 3 flights mobbed around the check point in front of our gate with nothing resembling a line. Everyone was completely confused and crawling over each other. Add that to our delayed landing that put us on the tarmac, forcing us back through security and a huge walk away from the gate... We very nearly missed our flight! Please please please figure out a way to communicate to your passengers and get people into a proper queue!!!"

יתרונות: "Did not like airline so much."
חסרונות: "Staff did not allow access to lavatories when they were serving drinks and the long waits after were ridiculous"

חסרונות: "Departure delayed for unspecified reasons, most of the passengers like me had connecting flights and it was stressful"

יתרונות: "The cabin was kept at proper temperature and humidity. The food was properly cooked. The staff treated customers properly. Overall a relaxing and easy flight."

חסרונות: "I have no words flew not honored and I had to buy a ticket at the airport. Thank you for your service!"

יתרונות: "Food was served often including an ice cream bar after the meal. The crew was very kind, especially Neils. They made us feel comfortable. The flight was smooth and the pilot made necessary announcement clearly."
חסרונות: "The first meal was not great. But it did have many components. The movie selection was sparse."

יתרונות: "Very old planes No entertainment Very nice stewardess"

יתרונות: "I eventually got home"
חסרונות: "I didn't get to sleep as I had to spend hours booking a new flight."

חסרונות: "It was ok flight - not full airplane - good"

חסרונות: "I felt that the crew was unfriendly and saw each request as a burden."

חסרונות: "The tragedy in Brussels closed the airport and canceled the flight, and my agent has been unable to get the ticket refunded despite all his efforts."

יתרונות: "very friendly crew. great landing in very windy condition"
חסרונות: "bad seat"

חסרונות: "Business class seats were like economy just no one in middle seat. not very comfortable. no entertainment system at all."

חסרונות: "It seems like the crew was happy to fly with out the passengars....."

יתרונות: "Service, food , time,"
חסרונות: "Short time between connection"