יתרונות: "Everything was very good Great crew!"
יתרונות: "My friend was experiencing knee pain and the flight wasn’t full. Alaska Airlines upgraded our seats at no extra charge to give her more knee/leg space to help alleviate her discomfort."
יתרונות: "Seat was ok"
חסרונות: "Had to take a bus to the plane at SFO. Wouldn’t have taken this flight if I had known, but they don’t tell you this at booking. Also, was told carry on back wouldn’t fit in overhead and that I had to check it, which isn’t true as I saw other passengers with my exact same bag who didn’t have to check theirs and it fit."
יתרונות: "The crew were very professional and friendly. The comfort of the seating was great as well."
חסרונות: "Nothing, it was great!"
יתרונות: "Large overhead bins"
חסרונות: "More accurate closed caption filter on movie selections"
חסרונות: "Silk air seats are not comfortable"
יתרונות: "The app GoGo let you watch a lot of movies on the air"
חסרונות: "Alaska Airline is really good"
יתרונות: "The movie that I watched"
חסרונות: "The flight attendants was horrible they did not have the food and wine and order a drink and they were not pleasant at all"
יתרונות: "Boarding was fast."
חסרונות: "Planes are old and do not have enough room for luggage."
יתרונות: "Seats ok."
חסרונות: "Headrest on the seats will be appreciated"
יתרונות: "Everything . Every facility wifi, texting ,food and movies"
חסרונות: "Please provide Charging port for economy class"
יתרונות: "Crew was great, plane was very clean, seat did not recline that easily but no one was next to me so I cant complain."
חסרונות: "Awful for those who are disabled. My mother is deaf and unable to walk on her own very well. They took her to the wrong gate and left her there in the wheel chair. She had to walk on her own to the correct gate because they took her to the wrong gate after realizing she wasn’t at the correct gate."
חסרונות: "1) The economy section needs phone/device chargers. 2) accessing the entertainment is not easy and finally when I got to the screen to select a movie, there was this window in the middle of my screen with junk running that I couldn't get rid of so I gave up on the entertainment,"
יתרונות: "The flight was on time departing and arriving, the plane was clean, the legroom was good, the flight attendants were friendly and attentive."
חסרונות: "The bus trip from terminal to plane was long."
חסרונות: "About time economy class has more space"
יתרונות: "Crew was nice Plane was comfortable, although seats were a little tight. Ordered food was good."
חסרונות: "Seats were a little tight. Only offered drinks one time on a long flight. Snacks for General Cabin were okay."
יתרונות: "On time take off Early arrival Friendly crew Not a crowded plane. Being a holiday weekend, I was totally surprised!! Gave 1 for Entertainment because there was none."
יתרונות: "Staff were friendly, flight timings were punctual."
חסרונות: "Seats are hard and less comfy. Alaskan airlines can afford much better seats."
יתרונות: "Everything was comfortable"
חסרונות: "Carry on storage was limited but the staff was accommodating"
יתרונות: "The movie selection was good and the seats were alright."
חסרונות: "I got stuck on a tarmac and have been here for over twenty minutes. The crew hasn’t said a word since we landed."
יתרונות: "Flight was quick and smooth"
חסרונות: "Airline stewards we're not very attentive"
יתרונות: "Comfort & spacing of seating."
חסרונות: "Uncomfortably cold flight. Asked stewardess to turn heat on. Was told it would be taken care of once we were airborne. It never was. Could not relax or sleep d/t being so cold. Myself and others noted to be wearing their hoodies & sitting on their hands to keep warm."
חסרונות: "2 hour delay for mechanical issues with a door latch. Shouldn’t they inspect these things prior to boarding passengers! Very displeased."
יתרונות: "The Flight Staff was incredibly kind, and in-flight entertainment had a great selection of content"
יתרונות: "Crew was great. Take off and landing were quite smooth, not shaky at all so I guess kudos to the team."
חסרונות: "Seats were too hard, I was left with a back ache and couldn't even rest properly during the flight. Please do something about the seats."
יתרונות: "I would definitely fly Alaska airlines again!"
יתרונות: "Overall good check in"
יתרונות: "The crew. The easy check in. Not so much on the boarding but it’s ok."
חסרונות: "The boarding part. Why load the end of the plane first? There was more traffic doing this than loading passengers per rows. Just saying."
יתרונות: "Crew on Alaskan Airlines was really professional and kind! Super efficient! Great flight!"
יתרונות: "The attendance were not very friendly"
חסרונות: "I asked if they had headphones so I can watch a movie and they didn’t and she was not helpful at all"
יתרונות: "I like everything about it the people were very nice very kind friend can't say nothing bad about the crew"
חסרונות: "There was nothing I did not like"
יתרונות: "Checking in baggage and getting thru security was A BREEZE."
חסרונות: "WiFi once on board did not work on my iPhone."
יתרונות: "I loved that the flight was on time, service was great and everyone was friendly and informative."
חסרונות: "The morning flight didn’t have much food available. The headphone AUX Jack was broken, so I couldn’t hear the movies available. Coach seating was tight."
יתרונות: "Everyone is so nice. Easy & reasonable price."
חסרונות: "So unprofessional"
חסרונות: "Alaska is horrible with scheduling and delayed the flight by 3 hours and then an additional hour for system failure"
יתרונות: "Friendliness of the crew"
חסרונות: "Seating space"
חסרונות: "Waiting area was a little cramped and warm."
חסרונות: "After going through full service to pay my pet fee, I get told at the gate that I need to buy a different carrier because my pet could not move around. I have had this same pet carrier for over 5 years and have been traveling with it. My pet is only 4 1/2 pounds 5 at its max sonthe carrier I have works perfectly fine. I was told to step out the line....made wait til the very very end til the plane was about to leave to be let on. This was an inconvenience as I was all set to go."
יתרונות: "Service was great! Everything was on time!"
חסרונות: "I was so comfortable that I fell asleep and missed the snack cart go by."
יתרונות: "I appreciate that they’re trying to keep the Virgin spirit and quality alive."
חסרונות: "There wasn’t anything I didn’t like."
יתרונות: "Arrived at destination over an hour early."
חסרונות: "Restrooms were inoperable."
יתרונות: "All 3 of us (i.e. my wife, myself, and our adult son) got to sit together AND we ALL got TSA-Pre!!"
חסרונות: "The stewardess did NOT serve grape juice."
יתרונות: "I was very sad to see Virgin Airlines was bought by Alaska Airlines but I’m happy to see they are still using Virgin planes. The planes are spacious and we love the onboard entertainment! Thanks Alaska Airlines!!"
יתרונות: "The flight and the attendants were super. The amenities are a nice addition, but only if they work."
חסרונות: "The earphone jack in my seat was not working. I had to poke some napkin in the jack in order to make the plug work correctly. But even then, if there was much movement by me in my seat, the audio would cut out."
יתרונות: "Very friendly and cordial staff"
יתרונות: "Seat was comfortable"
חסרונות: "Entertainment system down"
יתרונות: "Comfortable, pleasant attendants and the smooth transition from loading and unloading personnel. Head and shoulders over SW."
All well everything was good trained staff
Great flight. Wonderful crew, delicious food, comfortable seats.
חסרונות: "veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great."
יתרונות: "The crew was really good, even the food was nice"
חסרונות: "I think the economy class seating could be better & even the ticket prices could be reduced a bit"
יתרונות: "Friendly crew, extra legroom, great entertainment options."
יתרונות: "Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there"
חסרונות: "Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there"
יתרונות: "Food comfort"
חסרונות: "poor service . Unresponsive cabin crew"
יתרונות: "Personnel were friendly and helpful!"
חסרונות: "The food far too spicy and was unable to eat it!! Sat by someone who should have had two seats instead of one. Thus a very uncomfortable flight."
יתרונות: "Food, Service, entertainment"
יתרונות: "Both ways there was no food of preference. Preferred juices are short. Especiallyif you are tired and want to sleep on their food serving time, you don't get any till next serving even if you are hungry. I woke and informed the team that I would collect later, but they claim empty and gave No way the entertainment is updated to the latest titles. Have 7/8 months old movies listed."
חסרונות: "Carry more food and screw sone new movies."
יתרונות: "some new movies"
חסרונות: "Crew was very unprofessional, they need lots of training. Emirates should hire people who can handle english language properly No proper service of food or drinks ... they had all like beer, wines , spirits.. but the crew was not offering anything"
חסרונות: "No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over."
יתרונות: "Service, atmosphere"
חסרונות: "1st food was same as it was from Karachi to Dubai"
יתרונות: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
חסרונות: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."
יתרונות: "Service and Wi-Fi"
חסרונות: "Brussel sprouts were total mush"
יתרונות: "Nothing. Bad crew."
חסרונות: "No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service.."
יתרונות: "Business class entertainment and comfort very good."
חסרונות: "Service was very bad. I had to get up to go get drinks and rarely saw the steward."
יתרונות: "Better crew working this leg of the journey."
חסרונות: "Food was horrific."
יתרונות: "Food and crew were great"
חסרונות: "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"
יתרונות: "Overall experiance."
יתרונות: "Crew, food, entertainment"
חסרונות: "1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane"
יתרונות: "First time flying Emirates. Friendly and attentive staff. Flew on schedule. Comfortable seats. Nice food and clean restrooms."
חסרונות: "Boarding of gate A20 location in Dubai"
יתרונות: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
חסרונות: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."
יתרונות: "I like timely served food and beverages in the flight. And the crew service is excellent. Sometimes the TV is not worked by touch screen."
חסרונות: "I did not get the seats I selected when booking"
יתרונות: "Great hospitality from the crew and quality plane facilities."
חסרונות: "16 hours transit in dubia without any service."
יתרונות: "Staff excelant.restrooms very clean Food was great.landing on time"
חסרונות: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."
חסרונות: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"
חסרונות: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"
יתרונות: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."
יתרונות: "Bad food in flight back from dubai to dallas."
יתרונות: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
חסרונות: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."
יתרונות: "Food was great. Service was great."
חסרונות: "Need to have more leg space for a long haul flight."
חסרונות: "It is about 14 hour long flight. There should be m more number of meals served. Pizza served as As snack was cheap, ok but not that great, should have been a meal (lunch or dinner)"
יתרונות: "Excellent service"
יתרונות: "Seat comfort"
חסרונות: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
יתרונות: "Emirates crew have been amazing in every point of our journey!"
יתרונות: "So so"
חסרונות: "The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it."
חסרונות: "The service i received from airfare.com and Kayak."
יתרונות: "the best all"
חסרונות: "the best in all"
חסרונות: "The changes of the airplane"
יתרונות: "All was Good, no special negatives."
חסרונות: "Not worth my time to comment."
יתרונות: "the crew were so nice"
חסרונות: "not enough room between seats"
חסרונות: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."
יתרונות: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."
יתרונות: "Everything aside from the food and cabin atmosphere."
חסרונות: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
יתרונות: "The flight was good. Fairly good food"
חסרונות: "Made me check my bags on my way back for no reason"
יתרונות: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
חסרונות: "It was perfect !"
יתרונות: "The crew was good"
חסרונות: "Place for the legs and better food"
יתרונות: "The crew were very friendly."
יתרונות: "האוכל והשירות מצוינים והטייסים מצוינים"
חסרונות: "מקום ישיבה צפוף מידי"
חסרונות: "plan was late for any reasons...."
יתרונות: "Best flight for a long time. great service and entertainment."
חסרונות: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
חסרונות: "That it wasn’t a flight to denver"
יתרונות: "Good product"
חסרונות: "Seat had some problems, but the crew fixed it for me"
חסרונות: "I felt like a sardine."
יתרונות: "Nice experience."
חסרונות: "Seats are not so comfortable. Crew is nice, but not too nice"
יתרונות: "Problem free."
חסרונות: "It was a great flight."
יתרונות: "Amount of times drinks, water, was served."
חסרונות: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."
יתרונות: "Excellent food. Lovely service. Departure and boarding on time."
חסרונות: "No entertainment at all. Very limited leg room"
יתרונות: "The staff was polait"
חסרונות: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"
יתרונות: "Food was better than some other long-haul flights I’ve been on. Plane fairly clean and comfortable."
חסרונות: "Entertainment options more limited than Delta or Virgin, who I’ve usually flown intercontinental. Boarding in Zurich was a mess. No order to it and they didn’t start boarding until 20 minutes before takeoff. Nearly every intercontinental flight I’ve taken needs closed to 45-60 minutes to do a full board. Sure we made up the time in the air but the process to get on the plane was frustrating."
חסרונות: "Ok, old plane."
יתרונות: "Everything is great when flying Swiss. From online checkin to boarding and throughout the flight. Thumbs up to Swiss. Simply a delight."
יתרונות: "The flight was smooth; Attendants were nice and everything worked according to schedule"
חסרונות: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."
יתרונות: "Very comfortable and attendants were very attentive."
חסרונות: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
יתרונות: "The Israeli crew on El Al were very polite and tried to help."
חסרונות: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
יתרונות: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
חסרונות: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
יתרונות: "The new aircraft"
חסרונות: "Lavatory wasn't clean enough"
יתרונות: "Great flight crew and equipment. Courteous and helpful."
חסרונות: "Rude gate staff who boarded economy and business all at once causing a 45 minute delay. Indifferent to passenger complaints and only had one boarding scanner for the entire flight. Slow and inefficient, and worst of all, unapologetic."
חסרונות: "Don't like to wait for no one 30 min inside airplane"
יתרונות: "Best airline I have ever flown"
יתרונות: "Everything was great :) food is good, crew is perfect"
יתרונות: "entertainment was fine"
חסרונות: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
יתרונות: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."
יתרונות: "Food was great."
חסרונות: "No USB. Entertainment was so-so."
חסרונות: "Cervise was not so good was waiting almost 3 hours on check in"
יתרונות: "Overall very pleased with the airline"
חסרונות: "The only complant I have is not enough leg room but the price was great so it was a compromise."
יתרונות: "I liked the comfort of the aircraft and entertainment"
חסרונות: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
יתרונות: "the punctualty"
חסרונות: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"
יתרונות: "Flight was good and comfortable"
יתרונות: "I'm very satisfied with Swiss airline excellent service starting from the flight attenders very professional friendly excellent food .if I would recommend this airline absolutely 100%.."
יתרונות: "Great kosher food! Very kind attendants."
חסרונות: "not enough foot room."
יתרונות: "Everthing went as planned. Left on time. Cannot complain."
חסרונות: "I could notice The crew was really attentive and took good Care of passengers Who speak german or were from Swizertland, meanwhile with The rest of The passengers they were not really nice at all."
יתרונות: "Friendly flight attendants. Great food"
יתרונות: "The seats The crew"
חסרונות: "Delayed on two flights Too hot on the first flight despite a number of people complaining"
שירות מאוד טוב מטוסים חדישים נקיים מרווחים
Left 90 minutes late , they didn’t even give us water or soda thank god I have access to the lounges
Upgraded to 1st was great. Food served was very good and was the flight attendants in 1st
חסרונות: "There was a family with kids climbing all over the Sears. Would have been nice if the crew reigned then in a bit."
יתרונות: "The crew had an amazing personality. They definitely enhanced my experience"
חסרונות: "No option to watch movies"
יתרונות: "We were in coach and the crew made us feel like it was business class!"
חסרונות: "Better flight scheduling."
יתרונות: "Arrived almost an hour early, friendly and courteous service, smooth takeoff and landing."
חסרונות: "More efficient boarding process. Only 2 lines one short line for priority and a very long line for general boarding that wasn't organized by zones, etc."
יתרונות: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
חסרונות: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
יתרונות: "Crew - Usual pleasant Dutch hospitality. Aircraft: Clean and nice Seats: Reasonable leg room , big Monitor easy operation. Meal: Outstanding personalized special meal requested. Served in each leg of my journey."
יתרונות: "Crew was great, flight was smooth considering the weather"
חסרונות: "1/2 hour delay"
יתרונות: "Excelent flight excelent service.."
חסרונות: "The entrance in the gate to the plane always disorganized"
יתרונות: "We got on we took off and arrived as scheduled. Just as it should be."
יתרונות: "Boarding was quick and prices were fair"
חסרונות: "I sat next to a creepy intoxicated man during my flight and I was not helped out. When I first sat down he was speaking to me and trying to hit on me but I showed that I wasn’t interested. I didn’t even have to sit down to smell the alcohol on him. During the flight he tried to place his head on my shoulder and tried to get close to me. I was too worried to call for an attendant because he was intoxicated but when the attendants would come and offer us food I tried to make it clearly visible that I was anxious and uncomfortable and NOTHING. To make it worse they continued to serve him alcohol!!"
חסרונות: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
יתרונות: "Great leg room"
חסרונות: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
יתרונות: "There were actual meals served on the flight. They were pretty good. Free movies available."
חסרונות: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
חסרונות: "My luggage is lost."
חסרונות: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
חסרונות: "Entertainment app from Go Go didn’t Work."
יתרונות: "Beverage and snack service"
חסרונות: "Seats too narrow"
יתרונות: "Everything was fine—no worse, but no better. Delta crew could definitely learn a thing or two from Southwest. I haven’t been on a flight with Delta where the crew seemed happy."
חסרונות: "1/12 hours late had to change out equipment"
יתרונות: "Big bathrooms, friendly staff, free eyemaks"
יתרונות: "Truly, everyone of the flight attendants were delightful, professional and caring."
חסרונות: "Food. I didn’t remember to bring food this time but thankfully I was far enough forward there was some. Thanks"
יתרונות: "Nice flight and good staff and service"
יתרונות: "Space looked a bit cramped in business class but I was pleasantly surprised at the length of the flat bed and the additional foot well space once I'd reclined the seat."
חסרונות: "Need to fix the flickering lights in the JFK club lounge, the opposite of relaxing!"
יתרונות: "It was whatever"
יתרונות: "The flight was on schedule"
חסרונות: "It was crowded and cramped."
חסרונות: "Landing was frightening."
יתרונות: "Almonds were very good as snacks. Flught departed ontime and arrived early. Checked bag arrived in less than 20 minutes."
יתרונות: "Good entertainment options, on-time departure and arrival."
חסרונות: "Had to stow backpack under seat due to full flight. How is this still the norm? Wi-fi not working."
יתרונות: "Enjoyed food and movies.Woul"
חסרונות: "Would like more comedy or romance movies. Becky"
חסרונות: "The plane was about 10 minutes late departing (not too bad), but the Entertainment System was down for the flight, meaning that in addition to entertainment, the USB and outlet charging was not working and you couldn't see current flight status."
חסרונות: "Horrible wait if nearly 30 minutes after landing"
יתרונות: "When we landed and I was able to get off the plane"
חסרונות: "The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him."
יתרונות: "Clean & modern aircraft Comfortable seat Proactive customer service"
חסרונות: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
יתרונות: "The flight attendant. Lovely and professional."
יתרונות: "Staff as always was very attentive and courteous. The board process proceeded smoothly and we were able to depart a few minutes early."
חסרונות: "One attendant did display a slight level of un-professionalism after spilling a drink on my mom and not apologizing. I chalk it up to her embarrassment and she probably just forgot."
יתרונות: "Great crew and passengers"
חסרונות: "Unkindness of gate agent"
יתרונות: "lte leaving Houston, cancelled flight back from Atlanta, reset to 3 hrs later, wound up leaving 12 hrs later."
יתרונות: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"
חסרונות: "Too many boarding calls for different levels of service."
יתרונות: "Everything was good. The crew was friendly and helpful. The food was delicious and there was more than enough. Boarding was fast."
חסרונות: "On my flight from Munich to Atlanta, the movies and tv series wouldn't play. Only the games worked."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "Comfort Entertainment Friendly Staff"
יתרונות: "Cost of seat."
יתרונות: "Movie selection is great."
חסרונות: "Flight attendants seem undetertrained."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
חסרונות: "Nothing beat"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "I got a return ticket from Houston to Lagos, the first leg of my trip went pretty well, no hassle at all, the staff and crew were great and professional."
חסרונות: "But the second leg of my trip which was Lagos back to Houston was horrible, the Turkish Airlines employees at the Murtala Mohammed International airport Lagos were the worst ever, unprofessional, rude and lack basic knowledge of boarding. Decided to do their own thing rather than what the airline allows. It's almost like they lacked training or just don't want to learn. No accountability whatsoever as one of the employee said "it's not like it's gonna affect my job anyways". Poor poor terrible customer service, no courtesy, no etiquette. I can go on and on but ain't nobody got time for their negativity."
יתרונות: "the price"
חסרונות: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
חסרונות: "Ok service , staff were not too polite and slow with requests."
יתרונות: "Usually a great trip."
חסרונות: "A series of about 9 rows of 3 seats each row, had errors in to the monitors that normally you can watch a movie, watch news, or listen to music. Approximately 27 people could not use these monitors affixed in the seat before you. These monitors (screens) control the reading lights, the signal for the stewardess. Flight 33 on 6/30/2017 had 12.3 hours of blankness and the complaints were numerous, but the crew were of no use. I wish this would have happened to business or first class. The crew were horrible."
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
חסרונות: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
יתרונות: "friendly crew and superior service"
חסרונות: "Very good fantastic business class seats awesome legroom And again great service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Courteous staff.istanbul"
חסרונות: "Istanbul airport is dirty, bath rooms smell. Food m shopping is good"
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "Staff courtsey"
חסרונות: "Some of the food"
יתרונות: "Space inside the plane. There were empty seats that increased the comfort."
חסרונות: "Lack of courtesy inside the airport and in the plane. Countless passport checkups, poor communication during the flight."
יתרונות: "Crew was very nice"
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
יתרונות: "Turkish delights on-board"
חסרונות: "Chaos at the Istanbul terminal. Connecting flight was literally a mile away. We had to run through the entire terminal only to miss our connection. No help/information from the airline. They made us walk even more to get us transferred to hotel for a night. Their crew repeatedly lied about how to get new boarding passes as they were busy and didn't want to do it for us. Sent us to another transfer desk. No veg. food option even after making a special request. They said sometimes those mistakes happen. You can't call the crew from your sit to get snacks. They make you get out of your middle sit and walk to the back of the plane to get a sandwich. The boarding process at the Istanbul airport is even more chaotic. They have their own security (after having done security at the o origin in Rome AND at the IST airport), which requires standing in an hour long line and getting profiled and judged by the airline staff."
חסרונות: "Security going from venice to Istanbul then israel could have been better"
יתרונות: "Food crew movie selection"
חסרונות: "Both flights were late and I missed my connection"
יתרונות: "Food was good. Staff very friendly."
יתרונות: "I like the comfort of the interior, the entertainment."
חסרונות: "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"
יתרונות: "Great chairs"
חסרונות: "Great flight company"
יתרונות: "In flight entertainment and Wifi is amazing"
חסרונות: "Cabin crew service and ground staff service is below par. Next time, I will stick to Air France."
יתרונות: "This flight was short and easy. Easy to board. Served an awesome cold breakfast. No problems."
חסרונות: "No personal screens."
יתרונות: "The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."