יתרונות: "that I succeeded to get home"
חסרונות: "air conditioning in the plane"
יתרונות: "The flight was on time - which is unheard off"
חסרונות: "The food was eatable - but not really good"
יתרונות: "Late flight 1 hour"
חסרונות: "Be ontime"
יתרונות: "The crew was amazing. They answered to my requests politely and helpfully"
חסרונות: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"
יתרונות: "Crew super"
חסרונות: "food, seat. In general the whole aircraft is not convenient"
חסרונות: "This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together."
יתרונות: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
יתרונות: "Even if it’s August, there was no delay."
חסרונות: "Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty."
יתרונות: "Staff, seat."
חסרונות: "Delayed again: 40 mins"
חסרונות: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"
יתרונות: "It was nice"
חסרונות: "more movies to be purposed ))"
יתרונות: "Good crew, attentive, courteous, communicative !!"
חסרונות: "Have the screens work ...."
חסרונות: "Employees VERY VERY RUDE!!!!"
חסרונות: "Delayed for 3,5 hours"
יתרונות: "On time. Clean ."
חסרונות: "less lights while fly"
חסרונות: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
יתרונות: "Crew was very good, professional"
חסרונות: "You should look for a proper bread,better sandwich and a healthier desert."
יתרונות: "Customer service was good"
חסרונות: "Both flights were delayed and the airline lost my luggage"
חסרונות: "Everything was perfect!"
יתרונות: "Not much"
חסרונות: "The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great."
חסרונות: "Everything flight was booked have to wait 5 hours for another flight"
יתרונות: "The whole process was very enjoyable in the flight was really nice I loved it"
חסרונות: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"
יתרונות: "That I didn't get poisoned."
חסרונות: "That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one."
יתרונות: "no other choice to fly amsterdam"
חסרונות: "no entertainment"
חסרונות: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
יתרונות: "Boarding was good, flight and landing"
חסרונות: "Had to go through security check in Istanbul"
יתרונות: "Everything was very quick and well organized."
יתרונות: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
יתרונות: "Received a banana with my meal"
חסרונות: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
יתרונות: "Quick and easy to board."
חסרונות: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."
יתרונות: "Smooth flight, the staff was friendly."
חסרונות: "10 minutes delay at departure."
יתרונות: "Short and sweet... friendly staff"
יתרונות: "We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done."
חסרונות: "Flight was late and I almost missed my connection to Tel Aviv plane."
יתרונות: "On time,very frindly attendants q"
יתרונות: "Small slow turbo prop plane substituted for plane stated on original booking. Airline also changed schedule which was a little inconvenient."
חסרונות: "O)n boarding we stored carry on bags at the plane to be collected before taking the BUS to the terminal. The problem was that the crew could not get the door on the p;lane open to give us back our luggage on landing. It took them at least 15 minutes to open the door."
יתרונות: "On time, direct flight, friendly crew"
יתרונות: "Quick boarding, Cordial crew. We got from here to there efficiently."
חסרונות: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
יתרונות: "Staff were cordial and efficient. Boarding was efficient and smooth."
חסרונות: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."
חסרונות: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."
חסרונות: "Terrible handling of a situation with a passenger with special needs."
יתרונות: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
חסרונות: "Way too early of a flight, had trouble sleeping on plan."
יתרונות: "The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip."
חסרונות: "The plane was delayed almost an hour, and we were not even told why until on the plane."
חסרונות: "Food will be good in future stuff i want them to be smile more confortable flght"
חסרונות: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
חסרונות: "My baggage was left in Paris and flown with the next flight"
יתרונות: "The sandwich was yummy."
חסרונות: "Everything was fine"
Very tight leg space in the cabin
Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process.
Always exceptional service
יתרונות: "Take off and landing"
חסרונות: "Layover time"
חסרונות: "Short and sweet"
חסרונות: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
יתרונות: "Cops is always a good reason to flight"
חסרונות: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
יתרונות: "Good selection of movies."
חסרונות: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
יתרונות: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
חסרונות: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
יתרונות: "Crew was great. Seats were comfortable."
חסרונות: "The airline lost both of my luggage suitcases."
חסרונות: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
יתרונות: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
חסרונות: "See previous"
חסרונות: "Entertainment worked sporadically"
יתרונות: "The entertainment options were great."
חסרונות: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
חסרונות: "There was no entertainment available."
יתרונות: "Crew was very friendly. Food was excellent"
חסרונות: "More water provided during the flight. Also, the second meal was not very good."
יתרונות: "Air France personnel is always really helpful"
חסרונות: "Food and comfort in short haul are not the best - but the flight is short..."
יתרונות: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
יתרונות: "The crew was helpful and accommodating"
חסרונות: "The flight was delayed, missed connection, and lost baggage. Subpar."
יתרונות: "Intranet meant I could watch movies on my iPad"
חסרונות: "Seats are very uncomfortable"
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
יתרונות: "The crew were polite and friendly"
חסרונות: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
יתרונות: "Didn’t like the sandwich offered"
יתרונות: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
חסרונות: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
חסרונות: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
יתרונות: "My seat"
יתרונות: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
חסרונות: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"
יתרונות: "nice drink selection on board flights"
חסרונות: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
יתרונות: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
חסרונות: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
יתרונות: "The airplane have great entertainment system. The cabin crew are very nice."
יתרונות: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
יתרונות: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
חסרונות: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."
יתרונות: "I didn’t actually liked the entertainment"
חסרונות: "I just didn’t enjoy the entrainment."
יתרונות: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
חסרונות: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
יתרונות: "Nice food Right in time Police and customs formalities easy"
חסרונות: "Poor comfort in business class No entertainment at all"
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "Short, lots of leg space"
חסרונות: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
יתרונות: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
חסרונות: "TV was too slow."
יתרונות: "Lovely crew, clean toilets"
חסרונות: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
חסרונות: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
I lost my luggage and the handling service is terrible
We were sent to Malaga instead of Granada due to weather. Although we were bussed to Granada, arriving 4 hours later, there was no further assistance or information from a representative. More communication would have been helpful and appreciated.
יתרונות: "Efficient. On time."
חסרונות: "Water, courtesy of the airline. More space, of course."
יתרונות: "Seats were slightly more comfortable than Ryanair."
חסרונות: "Not making us bounce between gates 3 times because they didn't know where the plane was going."
חסרונות: "I missed the flight and was not allowed to board even though there was time"
יתרונות: "Quick Boarding and little waiting in the seat. Rear door was open when getting off the aircraft which made things quicker."
חסרונות: "At 6 ft, I only had enough leg room when I moved to a seat which had a spare seat next to it, allowing me to swing my legs. Otherwise, even when sat quite upright my knees would've been against the seat."
יתרונות: "Flight delayed, staff provided no info and was generally nasty."
חסרונות: "Most Vueling flight that I take are delayed"
יתרונות: "Everything is good"
יתרונות: "New plane"
חסרונות: "Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care"
יתרונות: "Nice, simple. Friendly"
יתרונות: "Crew good"
חסרונות: "Booked extra legroom didn't get it."
יתרונות: "Quick boarding with the baby, very helpful friendly staff"
יתרונות: "Good for value"
חסרונות: "Tight seats, old plane, zero frills"
חסרונות: "Our flight was delayed by over 3 hours but we were never properly informed as to when the flight was actually leaving. Therefore instead of being able to sit in a restaurant comfortably waiting. We had to sit at the gate."
יתרונות: "Clean, nice crew"
חסרונות: "More than 1 hour delay"
חסרונות: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."
יתרונות: "We actually made it to Stuttgart."
חסרונות: "Delayed in the terminal many hours only to board the aircraft and delay again. My entire delay in Barcelona was longer than my scheduled travel for the day. Also, Vueling seats are too close together compared to all airlines I have flown on. My knees were against the seat ahead of me."
חסרונות: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
יתרונות: "Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain..."
חסרונות: "Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable"
יתרונות: "Absolutely nothing. My flight was cancelled and I want to be reimbursed"
חסרונות: "How can I be reimbursed. The way we were treated is a shame"
יתרונות: "It arrived at its destination in one piece and not on fire"
חסרונות: "Tiny seats, plastic seats, late as usual."
חסרונות: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
חסרונות: "Check-in process was a nightmare not well coordinated and took forever"
חסרונות: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"
יתרונות: "Quick flight and good service"
חסרונות: "Cheap flight but odd that we always take a shuttle from plane to airport"
יתרונות: "Staff were fine, lovely to check in online and not have to worry"
חסרונות: "Once onboard we sat for nearly an hour going nowhere"
חסרונות: "Uncomfortable seats. Extremely crowded"
יתרונות: "On time"
חסרונות: "No food, no entertainment,no place for legs,late boarding"
יתרונות: "The personnel was pretty nice and we arrived on time."
חסרונות: "I have never been on a plane that crowded, there is not an inch to breath..."
יתרונות: "The crew was nice and polite."
יתרונות: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
חסרונות: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
חסרונות: "No leg room. I am not a big guy,but my knees were pinned against the seat in front of me."
חסרונות: "Sits are not comfortable"
חסרונות: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."
יתרונות: "Cheap, comfortable enough"
חסרונות: "Waited 1 hour at baggage carousel before bag arrived: trash was in the seat back pockets when we arrived"
חסרונות: "2h delay for an already late flight. landed at 2am."
יתרונות: "Efficient way to get to Paris"
יתרונות: "Clean plane and bathrooms. Smooth flight. Communicative captain."
חסרונות: "At times crew seemed so aloof that I felt I was bothering them just by being there. Flight was delayed (just like the Vueling flight that made me miss my connection the day before which is why I was on this flight to begin with)."
יתרונות: "clean aircraft. smiling smart and friendly staff. on time departure. ultra quick bag retrieval. would highly reccomend"
חסרונות: "Not much leg room."
יתרונות: "The crew was was and efficient"
חסרונות: "They didn't assign my husband and I seats together. There was a delay of over 30 minutes."
חסרונות: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."
יתרונות: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
חסרונות: "For a big guy this was an extremely tight fit"
חסרונות: "Flights were delayed"
יתרונות: "Crew and personnel were very friendly. On time and bags arrived as promised."
חסרונות: "Nothing is on the house - even coffee on the flight is 3 euros. Seats are very very close together - virtually no leg room"