יתרונות: "that I succeeded to get home"
חסרונות: "air conditioning in the plane"
יתרונות: "The flight was on time - which is unheard off"
חסרונות: "The food was eatable - but not really good"
יתרונות: "Late flight 1 hour"
חסרונות: "Be ontime"
יתרונות: "The crew was amazing. They answered to my requests politely and helpfully"
חסרונות: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"
יתרונות: "Crew super"
חסרונות: "food, seat. In general the whole aircraft is not convenient"
חסרונות: "This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together."
יתרונות: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
יתרונות: "Even if it’s August, there was no delay."
חסרונות: "Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty."
יתרונות: "Staff, seat."
חסרונות: "Delayed again: 40 mins"
חסרונות: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"
יתרונות: "It was nice"
חסרונות: "more movies to be purposed ))"
יתרונות: "Good crew, attentive, courteous, communicative !!"
חסרונות: "Have the screens work ...."
חסרונות: "Employees VERY VERY RUDE!!!!"
חסרונות: "Delayed for 3,5 hours"
יתרונות: "On time. Clean ."
חסרונות: "less lights while fly"
חסרונות: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
יתרונות: "Crew was very good, professional"
חסרונות: "You should look for a proper bread,better sandwich and a healthier desert."
יתרונות: "Customer service was good"
חסרונות: "Both flights were delayed and the airline lost my luggage"
חסרונות: "Everything was perfect!"
יתרונות: "Not much"
חסרונות: "The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great."
חסרונות: "Everything flight was booked have to wait 5 hours for another flight"
יתרונות: "The whole process was very enjoyable in the flight was really nice I loved it"
חסרונות: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"
יתרונות: "That I didn't get poisoned."
חסרונות: "That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one."
יתרונות: "no other choice to fly amsterdam"
חסרונות: "no entertainment"
חסרונות: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
יתרונות: "Boarding was good, flight and landing"
חסרונות: "Had to go through security check in Istanbul"
יתרונות: "Everything was very quick and well organized."
יתרונות: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
יתרונות: "Received a banana with my meal"
חסרונות: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
יתרונות: "Quick and easy to board."
חסרונות: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."
יתרונות: "Smooth flight, the staff was friendly."
חסרונות: "10 minutes delay at departure."
יתרונות: "Short and sweet... friendly staff"
יתרונות: "We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done."
חסרונות: "Flight was late and I almost missed my connection to Tel Aviv plane."
יתרונות: "On time,very frindly attendants q"
יתרונות: "Small slow turbo prop plane substituted for plane stated on original booking. Airline also changed schedule which was a little inconvenient."
חסרונות: "O)n boarding we stored carry on bags at the plane to be collected before taking the BUS to the terminal. The problem was that the crew could not get the door on the p;lane open to give us back our luggage on landing. It took them at least 15 minutes to open the door."
יתרונות: "On time, direct flight, friendly crew"
יתרונות: "Quick boarding, Cordial crew. We got from here to there efficiently."
חסרונות: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
יתרונות: "Staff were cordial and efficient. Boarding was efficient and smooth."
חסרונות: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."
חסרונות: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."
חסרונות: "Terrible handling of a situation with a passenger with special needs."
יתרונות: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
חסרונות: "Way too early of a flight, had trouble sleeping on plan."
יתרונות: "The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip."
חסרונות: "The plane was delayed almost an hour, and we were not even told why until on the plane."
חסרונות: "Food will be good in future stuff i want them to be smile more confortable flght"
חסרונות: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
חסרונות: "My baggage was left in Paris and flown with the next flight"
יתרונות: "The sandwich was yummy."
חסרונות: "Everything was fine"
צק אין , היו רק 2 דלפקים ותור ארוך מאוד , זמן המתנה 2.5 שעות . יציאה באיחור של שעה ( ישיבה במטוס ) ובסוף נחיתה קשה שהנוסעים נדחפו מהבלימה
The boarding process from Barcelona was a very long and arduous process as they have to check that everyone has a covid test. There were no explanations about what was happening. They didn't really even announce boarding. The flight itself wasn't bad. I got the cheapest ticket so there wasn't food included. So, I brought food onto the plane.
Ordered gnocchi- received rigatoni for 15 euros. They don’t serve alcohol on flight
The flight from Madrid to NYC was operated by American airlines,it took them a while to figure it out that I'm on flight number 095,it was really frustrated and a lot of pressure for me.finally a wonderful lady figure it out and helped me to go on the flight back home to NYC.
חסרונות: "They lost my suitcase"
חסרונות: "The suitcase did not zrrive"
חסרונות: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
חסרונות: "Bags did not make the flight. Served no water or drinks."
יתרונות: "The crew was really nice. They were friendly and genuine."
יתרונות: "Left on time, arrived on time, new plan, nice crew"
חסרונות: "Wi-fi did not work"
חסרונות: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
חסרונות: "Toilets were REALLY dirty"
חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
חסרונות: "Lost flight same airline delay at Paris :("
יתרונות: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
חסרונות: "Pedí que me manden la factura del vuelo y no me a llegado nunca."
יתרונות: "Not a lot."
חסרונות: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."
חסרונות: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."
חסרונות: "Short flight so no type of entertainment or drink/food service."
יתרונות: "Excellent service , good food . Ahead of time flight"
חסרונות: "Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home"
יתרונות: "The attention, food and entertainment available on board"
יתרונות: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
חסרונות: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"
חסרונות: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
חסרונות: "The crew was rude and Inattentive. They keep the cabin so cold, most people more miserable and had their blankets all they way up to their necks, and still cold. Seats were very thin and not very comfortable and so close together, there's was no room to stretch out at all."
חסרונות: "No WiFi on a 10 hour flight!"
חסרונות: "Krew. Comfort srat . Space."
חסרונות: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."
יתרונות: "Internal Wifi to watch movies and music"
חסרונות: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
חסרונות: "Your bag people are thieves."
חסרונות: "I was Given different seat at boarding into less comfortable place - no explanation."
יתרונות: "Seats in the first flight were very tight"
חסרונות: "No space for the legs!"
יתרונות: "Seats were too crowded. No leg room."
חסרונות: "The cramped space"
חסרונות: "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."
יתרונות: "The senior flight attendant was responsive."
חסרונות: "I paid for 2 tickets and 2 seats. My friend was ill but I didn't cancel her seat. I was not given the paid for aisle seat. I was given the middle seat and a last minute person was given my seat!"
יתרונות: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
חסרונות: "My connection flight to use was better on americal"
יתרונות: "It was short."
חסרונות: "Staff was not attentive to customers needs."
יתרונות: "Boarding was very efficient"
חסרונות: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"
חסרונות: "Food was just ok"
חסרונות: "Despite the fact I had payed for my seats 7 months earlier and the calls I made to their call center to confirm them, they gave the seats to someone else and assigned me last row seats, next to the bathrooms and that did not recline. No compensation offered."
חסרונות: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
חסרונות: "It landed with a very narrow window to my connecting flight"
חסרונות: "Crew was good but they could be friendlier (i.e. smile).."
יתרונות: "Boarding on time."
חסרונות: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."
יתרונות: "Good to eat on flight"
חסרונות: "Spacing was impossible for someone 6'2" or taller. It was incredibly tight for everyone. Extremely uncomfortable to fly for 3 hours like this."
חסרונות: "No beverage service. Flight was delayed two hours."
חסרונות: "Food Bording Confort"
חסרונות: "Seats do not recline. Not even water was offered."
יתרונות: "Air Europa sucks. Avoid if you can. Not worth the savings."
יתרונות: "Excellent on time, quick turnaround with Canary Air"
חסרונות: "Air Europa...everything"
חסרונות: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."
יתרונות: "It was ok no more then that"
חסרונות: "Make sure the stuff or more Patience and understanding"
יתרונות: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
חסרונות: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"
חסרונות: "They didn’t allowed to add one luggage for free( not carry on) they charged and for international fly , all companies allow one"
חסרונות: "One toilet, wasn’t operated well, since it could not be opened from inside-outside"
יתרונות: "Friendly staff"
חסרונות: "No working movie screens and no outlets"
יתרונות: "Everything as expected!"
חסרונות: "Had to pay for food. not a single chip :("
יתרונות: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."
יתרונות: "Was not full"
חסרונות: "Out dated plane. Poor boarding process, bad service horrible food"
יתרונות: "Boarded late but arrived early. Nice easy flight."
יתרונות: "That it was a safe flight."
חסרונות: "Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre."
חסרונות: "This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices"
יתרונות: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
חסרונות: "Not many toilets serving the back of the plane."
חסרונות: "Air Europa is the worst company in the world."
יתרונות: "it was an amazing flight one of my best"
חסרונות: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"
חסרונות: "Baggage policy misleading."
יתרונות: "Good seating space."
חסרונות: "Food & drinks are expensive, but we brought our own."
יתרונות: "The staff was very friendly"
חסרונות: "It was a long flight and for a period of 3 hours if you wanted anything to drink you needed to go look for it. They should have come around with water every 2 hours is my suggestion"
יתרונות: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
חסרונות: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
חסרונות: "Excessive baggage fees"
יתרונות: "Quick boarding , left and arrived on time."
חסרונות: "Having to pay $60 for a suitcase and not getting a reminder that i needed to pay for the luggage in order to save $30. Other passengers had two suitcases that were treated as carryon and they were not. I am still trying to figure out a way to check in my luggage for my departing trip."
יתרונות: "Although I was able to board the airline didn't have my name or reservation number or anything... it was like i never purchased a ticket. I had to wait until the plane was boarded and hope that someone didnt show up to get in the plane. This was the first leg of other connections to go to Amsterdam and it was too close to ruin my complete itinerary."
חסרונות: "I did not appear in the airline system"
יתרונות: "Will never fly this airline again"
יתרונות: "Food was good. Crew was friendly but not attentive at all."
חסרונות: "Left late; 40 minutes. The Airbus A340 business class seats from JFK to MAD have a serious design flaw. Three people had their cell phones or iPads slip down the side of the seats, requiring the seats to be disassembled in flight, and getting down on the floor to reach in and get it....if you have small enough hands. Boeing aircraft are far better quality. Noisy aircraft, again, not Boeing quality."
יתרונות: "Modern airplane with proper space between seats"
חסרונות: "Too many babies that were crying all flight"
יתרונות: "Great flight on business class"
יתרונות: "Wide body aircraft."
חסרונות: "Flight attendants were very rude apart from that it was a great flight"
יתרונות: "The boarding was easy. Having a blanket and pillow at my seat."
חסרונות: "The delay and short time between flights to get to gate and get through customs. Having no in flight entertainment for a 7.5 hour flight. There was not a vegetarian snack option for my daughter."
יתרונות: "Good entertainment and comfort seats"
יתרונות: "Great plane"
חסרונות: "Slow baggage delivery in Barajas"
חסרונות: "We were an hour late taking off after boarding"
חסרונות: "Terrible line up for boarding."
יתרונות: "As below. Thank you Air Europa"
חסרונות: "The crew was awesome! The flight attendants were attentive to our needs; even reassuring us to not worry about the turbulence (which was A LOT). The captains explained the turbulence BEFORE it happened. Hence, making us feel safe. The flights were on time. The MOVIES selection were excellent. Do BRING YOUR OWN EAR BUDS. The only negatives are: the Madrid airport food was HORRIBLE; WOULD LIKE MORE ROOM in between the following row."
חסרונות: "People were boarded by standing in a line instead of zones. We stood in line for a good 30 minutes. Also, while standing in line, a gate representative decided to take the back half of the line and move them to the priority line to "expedite the boarding process". As one of the last people in the original line seeing everyone behind me board before me, I was annoyed. This was poor form."
חסרונות: "I bought 2 tickets at the same time for me and my wife and the sat us separately 10 rows apart from each other. Its stupid they dont let you choose your own seats. Also paying for the bag was another long process and had to go to 3 sepparate counters because Air Europa required a different procedure. Pilots necer announced upcomig turbulence and the landing was horrible. Old and uncomfortable seatbelts. Ive been on 3 flights this week and this was by far the worst. Wont be flying Air Europa in the future."
יתרונות: "Well maintained aircraft"
חסרונות: "Crowded seats"
חסרונות: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
יתרונות: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."
חסרונות: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."
יתרונות: "The staff is very helpful and the food is very good."
חסרונות: "My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!"
חסרונות: "crew was not nice. having literally to RUN from one terminal to the other to get to the connection plane. having to go up a huge stairwsy with carry on everything was terrible !!!! i am NOT recommending Air Europa."
יתרונות: "Food was averafe"
חסרונות: "Everything else. Crowded. Dirty. Worse seats ever"
Got to the airport 2.5 hours before the flight but had to queue so long for the compulsory bag drop that we had to run for the gate. Really unpleasant experience.
יתרונות: "Efficient. On time."
חסרונות: "Water, courtesy of the airline. More space, of course."
יתרונות: "Nothing wouldn’t fly with them again"
חסרונות: "I missed the flight and was not allowed to board even though there was time"
יתרונות: "Comfortable seat, crew good, left and arrived as scheduled."
חסרונות: "Cost of on-board food & drinks"
יתרונות: "Flight delayed, staff provided no info and was generally nasty."
יתרונות: "Everything is good"
יתרונות: "New plane"
חסרונות: "Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care"
יתרונות: "Crew good"
חסרונות: "Booked extra legroom didn't get it."
יתרונות: "Quick boarding with the baby, very helpful friendly staff"
יתרונות: "Good for value"
חסרונות: "Tight seats, old plane, zero frills"
חסרונות: "Our flight was delayed by over 3 hours but we were never properly informed as to when the flight was actually leaving. Therefore instead of being able to sit in a restaurant comfortably waiting. We had to sit at the gate."
יתרונות: "Clean, nice crew"
חסרונות: "More than 1 hour delay"
חסרונות: "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."
חסרונות: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
יתרונות: "Our flight was slated for 3:35pm departure. But hours before the flight, the guessing game started as to how delayed and for what reason the flight was delayed. We ended up leaving 4 hours later and with one feeble apology from the captain..."
חסרונות: "Absolutely nothing. A meager €8 voucher that didn't even cover a meal and a poorly informed gate agent that couldn't provide any information because the head office wouldn't provide any information. To top it all off, the lie as to why the flight was delayed was not maintained by either ground staff nor the crew. Unbelievable"
יתרונות: "Absolutely nothing. My flight was cancelled and I want to be reimbursed"
חסרונות: "How can I be reimbursed. The way we were treated is a shame"
יתרונות: "It arrived at its destination in one piece and not on fire"
חסרונות: "Tiny seats, plastic seats, late as usual."
חסרונות: "The second time in one month that the planes takes off with almost an hour of delay without anyone giving any explanation"
חסרונות: "Late. Long wait for baggage. Not very friendly crew."
חסרונות: "Was late, without any notification"
חסרונות: "Delayed again and again"
חסרונות: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"
יתרונות: "Quick flight and good service"
חסרונות: "Cheap flight but odd that we always take a shuttle from plane to airport"
יתרונות: "Staff were fine, lovely to check in online and not have to worry"
חסרונות: "Once onboard we sat for nearly an hour going nowhere"
יתרונות: "On time"
חסרונות: "No food, no entertainment,no place for legs,late boarding"
יתרונות: "Muy bueno y tranquilo el viaje"
יתרונות: "Early take off and arrival."
חסרונות: "As with any other budget airlines, tight spaces."
יתרונות: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
יתרונות: "The personnel was pretty nice and we arrived on time."
חסרונות: "I have never been on a plane that crowded, there is not an inch to breath..."
יתרונות: "The crew was nice and polite."
יתרונות: "It was affordable and the seats were comfortable enough. Can't recline, but I was only on the flight for an hour."
חסרונות: "Baggage fee, seat fee (if you want to choose your seat), and food wasn't free."
חסרונות: "No entertainment, seats did not recline, minimal leg room"
חסרונות: "No leg room. I am not a big guy,but my knees were pinned against the seat in front of me."
חסרונות: "Sits are not comfortable"
חסרונות: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."
יתרונות: "Cheap, comfortable enough"
חסרונות: "Waited 1 hour at baggage carousel before bag arrived: trash was in the seat back pockets when we arrived"
חסרונות: "2h delay for an already late flight. landed at 2am."
חסרונות: "two adults one infant 3 piece of luggage is $140 euro. So infant bag is $70 euro where as adult is $35. We deserve $35 euro refund."
יתרונות: "Clean plane and bathrooms. Smooth flight. Communicative captain."
חסרונות: "At times crew seemed so aloof that I felt I was bothering them just by being there. Flight was delayed (just like the Vueling flight that made me miss my connection the day before which is why I was on this flight to begin with)."
יתרונות: "clean aircraft. smiling smart and friendly staff. on time departure. ultra quick bag retrieval. would highly reccomend"
חסרונות: "Not much leg room."
חסרונות: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."
יתרונות: "Exactly what I expectedfor a discount airline seats are a little small legroom is a little short same as you always get on all the other"
חסרונות: "For a big guy this was an extremely tight fit"
חסרונות: "Flights were delayed"
יתרונות: "Crew and personnel were very friendly. On time and bags arrived as promised."
חסרונות: "Nothing is on the house - even coffee on the flight is 3 euros. Seats are very very close together - virtually no leg room"
היה רצוי שהנחיתה תהיה רכה יותר... הטיסה היתה נעימה
The lady at the check in desk was brutal. I explained her that I'm coming 2 com connection flights and I did not know that I have do to ht th the myself. She insisted and had me pa id the 50€
יתרונות: "I was traveling with a handicap, the staff was very polite, patient and helpful"
יתרונות: "The crew on the plain were great"
חסרונות: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
חסרונות: "There was a delay of 2 hours when the boarding du"
יתרונות: "Short flight"
חסרונות: "Give free water"
יתרונות: "Friendly crew. Good leg room."
חסרונות: "Magazine racks on back of seats would have been good."
יתרונות: "The crew was great"
חסרונות: "Flight was delayed 30 minutes at least Seats very uncomfortable No water offered only drinks for purchase"
יתרונות: "The best thing with the flight was the seat, which is very mediocre."
יתרונות: "Easy trip. Crew relaxed, short flight."
חסרונות: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
יתרונות: "The frew was nice"
חסרונות: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
יתרונות: "Flight took off on time"
חסרונות: "Seats are very uncomfortable"
חסרונות: "Checking opened 20 minutes late and lengthy queues through security meantwe had no time to grab food/shopping as we had to rush to gate as no notifications that our flight was actually delayed by an hour. Everyone was herded onto buses to wait there for some reason rather than at gate"
יתרונות: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
יתרונות: "Helpful staff especially with disabled access."
חסרונות: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
חסרונות: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
חסרונות: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
חסרונות: "I had to book my own flight"
חסרונות: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"
יתרונות: "Crew members were welcoming, friendly and efficient."
חסרונות: "Stood st the gate 30 minutes and then they changed the gate. Went to the new gate, stood in line again and they changed the gate AGAIN. Walked to the new gate and stood in line about another 30 minutes then once checked in and walked down the jetway, we were stopped again and had to wait!! Then we were delayed on the jetway waiting to load bags and once we started going, there were several planes ahead of us so we sat on the tarmac and waited some more. Flight arrived in Dublin more than 2 hours late!"
יתרונות: "Short flight Flight itself is cheap Plane ok"
חסרונות: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
חסרונות: "When we decided to visit three countries in three weeks and only carry backpacks, Ryanair seemed like a great deal. However having to pay for two carry on backpacks as well as having to pay for the two pieces of paper that were our boarding passes, we ended up dropping around $200 at the airport! Quite the surprise when traveling on a very tight budget! We will never travel Ryanair again!"
חסרונות: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
יתרונות: "The price of the ticket"
חסרונות: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
יתרונות: "price and schedule were very fine on time pleasant staff"
חסרונות: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
חסרונות: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
יתרונות: "Crew were friendly and polite"
חסרונות: "The boarding procedure at Stanstead is terrible - lots of standing around, partly due to a delayed inbound plane, however we were all still assembled on time and this was not communicated until we were all standing in line. Seat rows are too close together - my knees were pressed against the seat in front the whole flight."
יתרונות: "best food and drinks best clubs"
חסרונות: "La vente à bord de façon instante par l'équipage Ryanair."
יתרונות: "Low price"
חסרונות: "delay of 1:30."
יתרונות: "on time"
חסרונות: "Flying shop"
יתרונות: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
חסרונות: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
יתרונות: "Staff are nice and friendly plane and toilets very clean."
חסרונות: "Too pricey for hold luggage so everyone is taking hand luggage and not enough room on flight. My legs were really sore I felt uncomfortable and squeezed in."
יתרונות: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
יתרונות: "Fast accurate on time and proffesional"
חסרונות: "Late , expensive, loud, no leg room seat do not tilt !"
יתרונות: "Actual plan ride was smooth."
חסרונות: "They nickel and dime you. If that's their business model, fine, but clearly state what fees are charged and outline how they can be avoided. My story is.... none of the "check in online" emails/reminders nor the actual check in process clearly outlines how to retrieve your boarding pass. We arrived at the airport and they made us pay €37 per boarding pass!!!!! Turns out you have to download an app to retrieve an electronic pass. Well, we didn't know that, and since we were in a foreign country whose airport had no WIFI, we couldn't download the app. We were traveling with friends who had carry on luggages. The carry on luggages were deemed carry on to our destination. When traveling back home, they were no longer deemed carry on and my friends were charged €60 per carry on bag. Ridiculous. In summary between check bag fees and boarding passes we paid triple the amount of th airfare."
יתרונות: "departure time"
חסרונות: "no water to drink"
יתרונות: "Left on time arrived 20 min early"
חסרונות: "Poor airport facilities then poor seating on aircraft. Lots of fractious children on board more time spent in aisle than seating. I was constantly bumped throughout flight"
יתרונות: "The ticket was cheap and to an airport that had easy access to public transportation."
חסרונות: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."
חסרונות: "I paid for priority boarding but while boarding there was no difference between priority and general boarding. People with general boarding got on well before me. No one was checking who had it or not."
חסרונות: "It was delayed about 40 min"
חסרונות: "Flight was late and this information is displayed nowhere else than at the airport. Very poor communication with the customers, like always."