על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
חסרונות: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
חסרונות: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
יתרונות: "Great service"
חסרונות: "No room"
חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
חסרונות: "Nothing beat"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "the price"
חסרונות: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "Pretty much everything except for the fact that they have no entertainment in Russian"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
חסרונות: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
יתרונות: "friendly crew and superior service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "Food and entertainment are great"
חסרונות: "The airplane is not as good as you would expect from the best airline in europe"
חסרונות: "No vegan good woithout order"
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "Security going from venice to Istanbul then israel could have been better"
יתרונות: "Food crew movie selection"
חסרונות: "Both flights were late and I missed my connection"
יתרונות: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."
יתרונות: "Great chairs"
חסרונות: "Great flight company"
The plane was clean and comfortable. The crew were very pleasant. The food was the best plane food I’ve ever had.
Overall everything good and Thanks for your best service
AA bounced us off the flight, causing 3 days of nightmarish nonsense, cancelled business appointments, rescheduling doctors appointments. All our documents and permissions were in order, correct to the State Dept, and CDC. We also stated and claimed our Rights as Christian Objectors to the injections. We presented our Attestation of Christian Faith and Objection. AA discriminated against us. Impossible, you might think.... It will happen to you and your Family . STAY AWAY FROM AA !!
Air France bumped us without notice due to overbook. All other flights were overbooked. Had to pay $400 for a train to Bordeaux. Luggage was never returned to us. Now in Bordeaux for a week without any of our belongings. Not sure the flights back to the US will be honored. Worse travel experience of my life.
Clean airplane with great staff
Awesome! I traveled in business, love it!
יתרונות: "A350, very comfortable and quiet. Good crew and pleasant flight"
חסרונות: "cabin temperature was a bit too high through the night."
יתרונות: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
חסרונות: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
יתרונות: "The crew was nice"
חסרונות: "We were boarding later than expected Which caused some stress with connection flight"
יתרונות: "A350, smooth and quiet. Nice plane"
חסרונות: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"
יתרונות: "Lovely crew, very good entertainment system."
יתרונות: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
חסרונות: "Service, staff and food."
יתרונות: "I got to my destination"
חסרונות: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."
יתרונות: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
חסרונות: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."
יתרונות: "Everything was on time"
חסרונות: "I couldn’t change my seat"
יתרונות: "Friendly crew. Food was nice."
יתרונות: "Blueberry juice! I is now my favorite juice."
חסרונות: "The food was way overcooked!"
חסרונות: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
חסרונות: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"
יתרונות: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
חסרונות: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"
יתרונות: "excellent service, loads of attention, good gluten free food choices with a finnish twist"
יתרונות: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
חסרונות: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"
יתרונות: "Crew were great / free wine !"
חסרונות: "Crowded and chaotic boarding"
יתרונות: "Was great on the way to Helsinki and extremely poor on the return trip."
חסרונות: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"
יתרונות: "Crew is very nice and helpful. Food is just fine."
חסרונות: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."
יתרונות: "Great service, staff and punctuality"
חסרונות: "The food was soggy and overheated"
יתרונות: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
חסרונות: "Amenity kit was a little basic."
יתרונות: "We didn't make it to Helsinki so I can't say anything good!"
חסרונות: "Justfly.com screwed up on our reservation and failed to properly ticket our lap child. This caused us to not make the flight! Justfly.com hasn't done anything to rectify this issue!"
יתרונות: "The Finnair representatives at the airport were incredibly nice and helpful."
חסרונות: "I never made it on the flight because I booked through airfare.com which gives no warning or notices that passports need to be valid for three months after a flight to France. I ended up spending hours on the phone with them constantly being yelled at by their customer service reps."
יתרונות: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
חסרונות: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"
יתרונות: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
חסרונות: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."
יתרונות: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."
יתרונות: "I liked service very much."
יתרונות: "We had a very reasonable fare that included two meals a glass of wine and movies. We weren't expecting any thing more than a plane ride. Thank you FinnAir."
חסרונות: "They left my baggage behind!!"
יתרונות: "Tiny turboprop. Ok flight."
חסרונות: "Was not allowed to bring standard-sized suitcase as carryon: it does not fit in the overhead. This means I had to check it to final destination which I do not like to do."
יתרונות: "fast boarding"
חסרונות: "rude crew- the crew was impolite to all passengers."
יתרונות: "Flying out of Chicago we had a 3 hour delay. Caused me to miss my connection. The cause was "plane availability". What? It wasn't weather related in the least. Once the flight left the ground, the trip was very pleasant. But, Finnair should have made some sort of compensation to the passengers. They did not."
חסרונות: "See above"
יתרונות: "Sorry I like the price ...."
חסרונות: "There was no food the stewadress we're not so kind the did not give a over only after begging them and I do not like the flight time. I like the save try very much and this is important"
יתרונות: "Seats larger and more comfortablethan 3xpected."
חסרונות: "Food and drink overpriced."
חסרונות: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"
יתרונות: "Plane was nice, new, every seat had an entertainment system. Crew was very nice and did their best to accommodate my needing a gluten free meal. *This was an Iberia plane, not an American Airlines plane."
חסרונות: "The Iberia web site, and web app were not functioning properly. I want able to save any of my personal information such as phone number or known traveler number. I was unable to select a gluten free meal prior to the flight since the web app and website were not working. I tried calleding Iberia customer support over 10 different times and was never able to speak with a representative. The customer support prior to the flight was non-existent."
יתרונות: "comfortable seats, efficient service both getting on and off the plane,very current movies. Overall a very good experience"
יתרונות: "could change to extra legroom on the day without extra charge"
חסרונות: "no individual entertainment console, and only certain seats had power outlets."
יתרונות: "crew were great!"
חסרונות: "movies offered were poor. a dinosaur (great for kids), and a movie about love (horrible for all). food was yuck."
חסרונות: "Experienced very rude cabin crew"
יתרונות: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
חסרונות: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."
יתרונות: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."
יתרונות: "Nice company with good personnel."
I know this is Africa but the plane seats could be more comfortable
חסרונות: "First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone."
יתרונות: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"
יתרונות: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
יתרונות: "Great Crew."
חסרונות: "Improve baggage charges"
יתרונות: "Take off was quick, as well as deplaning"
חסרונות: "the little cornbread cake was pretty bad."
חסרונות: "The toilets were filthy. The tv touch screens didn’t work"
יתרונות: "The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one."
חסרונות: "The security in Cairo was really a joke."
יתרונות: "Large space"
יתרונות: "Punctuality in Punctuality"
חסרונות: "Everything's is ok"
יתרונות: "Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing."
חסרונות: "The lunch - tooo much rice no sauce. Food was okay. The sandwich was good."
יתרונות: "Crew is friendly."
חסרונות: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
חסרונות: "Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr."
חסרונות: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."
יתרונות: "I received flying miles for this flight, well actually I really tried to find something positive to say"
חסרונות: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."
חסרונות: "old, uncomfortable plane with no entertainment system. miserable experience"
יתרונות: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
חסרונות: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."
חסרונות: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."
חסרונות: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
יתרונות: "Food was pretty good. Flight attendants were very nice, however they didn’t do too much on a screaming baby that wouldn’t shut up the entire flight."
חסרונות: "Late take off from Newark led to us almost missing our connections to Johannesburg. We were moving like sheep herded to buses. Seemed very unorganized. The inflight entertainment was very basic compared to other star alliance flights in the states. Can’t understand the pilots very well when they spoke English. P"
חסרונות: "Lost my bags, missed two connections due to delays, took a bus home instead"
חסרונות: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
חסרונות: "No kosher food eventhogh we asked for it"
יתרונות: "The flight crew was pleasant and helpful"
חסרונות: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."
חסרונות: "flight was 6 hours delayed"
יתרונות: "Modern aircraft, good fleet in general"
חסרונות: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."
יתרונות: "Served dinner"
חסרונות: "the seats however were quite tight and there was no electrical plug for charging."
יתרונות: "The staff assistance Kosher food was great"
חסרונות: "Overhead baggage compartment was taken over by cups and stuff"
יתרונות: "Everything Kosher food was excellent"
יתרונות: "The crew where very pleasant & the service on the plane was good"
חסרונות: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"
חסרונות: "The security line was very long and one security monitor check person was holding up the line - taking her time. Even the othe security people at the gate were trying to push her along. Most of the people getting on this flight had a short layover time. Escape ially with the previous flight being late."
יתרונות: "The worst airline company I've ever used"
יתרונות: "food and beer were fine"
חסרונות: "4 flights ,4 delays. poor customer service . every thing is very slow ."
חסרונות: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
חסרונות: "There was a deley of 3 and a half h"
יתרונות: "Sleeping most of the way"
חסרונות: "Airport in ADS was very basic. Was hard to find a descent toilet"
יתרונות: "Cost effevtive"
חסרונות: "Crew being unkind."
חסרונות: "Everything. I have written to firstname.lastname@example.org"
יתרונות: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
חסרונות: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
יתרונות: "I was pleasantly surprised at the entertainment. Other than that, everything was pretty good. Nothing stood out as exceptional and nothing was particularly bad."
חסרונות: "The seats weren't the most comfortable, but on a 10 hour flight, nothing is."
יתרונות: "Everything was great. The seats were comfortable. The crew was awesome! They provided us singular care and 10 hours flights did not seem too long! Entertainment was outstanding."
יתרונות: "aircraft was nice and well kept, and crew friendly."
חסרונות: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."
יתרונות: "Nice staff"
חסרונות: "Food seemed of poor quality."
יתרונות: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
חסרונות: "- terrible food and no snacks provided - Crew was attentive and fairly kind - bathrooms were cleaned but could have improved on the amount of times it was cleaned - poor air circulation"
יתרונות: "The service onboard was excellent!"
חסרונות: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
חסרונות: "There was no entertainment system and there was no vegetarian option. I would have registered for the vegetarian option ahead of time, but when I tried to do online check in, it didn't work."
חסרונות: "On time boarding"
חסרונות: "This airline is a torture stay away from it."
יתרונות: "The crew was courteous and pleasant. Boarding was quick. Airplane was clean. Blankets were warm. Food was good."
חסרונות: "Aircraft old so entertainment was not on the individual seat. Seats were hard and didn’t recline too much. Leg room was decent. Check in was horrible. 45 minute line."
חסרונות: "Food, WiFi on airplane."
יתרונות: "The crew was courteous and efficient."
חסרונות: "Ordered kosher food, meh. Could have used a little more leg room because I am 6 feet tall."
יתרונות: "Flight was amazing but my connection in Barcelona to Tel Aviv was a bit stressful. I couldn't check in via app or phone, When I arrived at security in Barcelona, security would not allow me to pass without a boarding pass. So I had to leave the gate area and go to El Al ticket counter."
חסרונות: "I almost missed my flight because of this. I called Expedia staff and they weren't much help. Next time I will be better prepared when booking flights to Tel Aviv."
יתרונות: "Fairly empty flight. Decent movie selections. Pleasant crew."
חסרונות: "I shouldn’t have upgraded to Economy+ b/c the front row (in Economy) has no where to store your things except overhead, the extra legroom is negated by everyone using your row to cross between aisles and the screen that folds out from the armrest wouldn’t stay upright & required constant adjustment. No WiFi is disappointing for a 12+ hr flight."
יתרונות: "Good service"
חסרונות: "No individual entertainment unless youve already downloaded the program to your computer. Non-supportive headrest made it hard to sleep"
יתרונות: "New plane"
חסרונות: "Head phones very poor quality"
חסרונות: "Food Tv options Service"
יתרונות: "Респект израильским пилотам!!"
יתרונות: "I did like the breakfast provided, eggs were good. Dinner was fine too, I liked that hummus was provided.. seats were comfortable. There were sufficient bathrooms."
חסרונות: "Even though the seats were comfortable, the legroom was not."
יתרונות: "the staff is nice and helpful, food was fine, boarding and fligh on time"
חסרונות: "the chairs is f##$$ bad and i paid for premium economic, the video system is old and not sufficient and the food was not good as well not to mention that we were in the air 45 minutes in delay"
יתרונות: "The boarding was the only redeemable of the trip, correct and efficient"
חסרונות: "The plane was not in good condition, broken seats, screens and individual lights that did not work, heavy attention of the personnel of board, the food of low quality and without provision of water during the flight"
יתרונות: "Very friendly crew"
חסרונות: "Quality of entertainment system - it's time to upgrade it!"
יתרונות: "Boarded quick"
חסרונות: "Waited one hour in line to check my Bag. Sat in the back of the plane smelled like the bathroom. The tv wasn't working and I asked five people to fix it after asking so many people and there could fix it they eventually gave me an Ipad which was halfway through the flight. I tried to watch a movie but couldn't finish because they took it away so quickly. I was in such a rush to get out of the plane I forgot a bottle of vadka I had bought in duty free."
חסרונות: "An old airplane, no personal Entertainment, For some unknown reason I couldn't upreared my seat with my Frequent Flyer points. The food was bad and made me heartburn"
חסרונות: "very little legroom to start and then the entertainment system is under the seat in front of you so can't stretch one foot at all."
חסרונות: "No service on flight. Israeli disregard and stupidity.. fly Swiss zlufthsnsa or British Air and learn what your company fails to do."
יתרונות: "We could. Not make a notmal check in. By the time we could 24 hrs before all the seat s were engaged."
חסרונות: "8 hour delay. No information. Crew turned off the screens and refused to give people information. Hungry screaming children. No compensation. Couldn't even get water on the flight more than one time. Television was a small screen. Volume didn't work. Only four channels and one was the map. Spend your money elsewhere. El Al has a lot of growing up to do. I've flown all over the world with multiple carriers. This was by far the worst. They're profoundly more expensive than other carriers to Tel Aviv. They could do a lot better than this!"
יתרונות: "Israeli jewish airline"
חסרונות: "Safety movie didn/t work properly and we taxi back to the gate."
יתרונות: "Crew space overhead"
חסרונות: "1 1/2 hour delay on board before departure: bathroom not clean"
חסרונות: "In your website it was not specified that this wad a low cost flight. More expanses were required on check in. There were many passengers that felt misleaded."
יתרונות: "The crew is nice."
חסרונות: "Yet again the plane was old and uncomfortable. I am fed up with paying full price and getting a plane that has an entertainment system that is falling apart and seats where you feel like you are sitting on top of the other passengers."
יתרונות: "crew crewis nice and helpful"
חסרונות: "food is not tasty,personal screen resolution not good and ear phone jack not working properly."
חסרונות: "Security - we were profiled and took 1.5 hours for them to search all our belongings. Tiny seats, no space, old plane, rude staff, terrible food."
חסרונות: "El Al has a draconian carry on limit of 8 KG, which they enforce strictly. The also do not allow a personal item in addition to the carry on. This is extremely inadequate and will prevent me from flying El Al in the future."
יתרונות: "Smooth flight"
חסרונות: "We flew El Al from the USA with. 2 checked bags with no surcharge. We offloaded weight by giving gifts. We bought a lesser amount of weight in cosmetics. On our next El Al flight to Prague we were charged $80. The total weight of our 2 bags is less than 50 pounds. I notice many passengers whose carry on bags were much larger than ours, seemingly contrary to El Al rules. Not fair."
יתרונות: "pleasant crew very safe made everyone feel safe with excellent security throughout"
יתרונות: "Got there on time"
חסרונות: "Crowded. Old planes."
יתרונות: "The safety aspect of flying on EL AL"
חסרונות: "Plane was crowded and crammed. Old. Crew was less than helpful and for the most part ignored passengers or was unfriendly. Food was lackluster. Entertainment was poor and the screen was small and in poor maintenance."
יתרונות: "The El Al crew are amazing, patient, and probably the best thing about the airline. The food was also very good for airplane food. The 747's need to be put out to pasture. Overall a very good experience for a long-haul flight."
חסרונות: "The boarding process had no process in Israel - I was in business class but had to wait in a huge line since everyone just boards when they want - even though there are zones printed on the ticket the airport personnel lets everyone board the plane at the same time and disregards the boarding procedure. No order whatsoever."
יתרונות: "The food was very good. The seating in coach was fair."
חסרונות: "It is a nuisance having to take a shuttle bus from the terminal to the plane and climbing stairs carrying carry on luggage to board."
יתרונות: "The seats are all worn out... we had special food ordered. On the way there it was messed up. On the was back they didn't give it to me all together."
חסרונות: "They would not rebook us on another airline. Only on El Al. They would not let us call and notify our family about the cancelation or give us a credit for phone calls. I would never fly this airline again. They do not care about there passengers."
יתרונות: "Direct flight from tel aviv to new york, great security, handicapped check in"
חסרונות: "No USB port at seat, limited entertainment, unresponsive crew-requested more tea and never received it. Tight seating, didn't leave on time"
חסרונות: "Never on time Always have problems that keeping them from departing on time"
חסרונות: "Poor entertainment (small selection, low quality of selection) Cabin was extremely dry; I fly very often (minimum of four flights a year) but I never recall being so thirsty so often as my two flights with El Al this year."
יתרונות: "Price was good"
חסרונות: "1. No organization to boarding, I e: everyone boards at the same time without a line 2. Very little leg room and reclining room 3. Hardly any choices for entertainment"
חסרונות: "the flight late 6 hours without telling why, i missed my connection flight also."
יתרונות: "One of the movies was Captain America: Civil War. The food wasn't bad either, and the flight attendant gave me apple juice when I went to ask for it mid-flight."
חסרונות: "No choice of movies, i.e. no proper entertainment system. The movies/shows El Al chose for the different channels weren't horrible, but nothing compared to the choices most airlines give nowadays, and more importantly, with El Al it's not possible to control the timing of the movies, nor choose from a library, and that's much, much worse."
חסרונות: "Plane left late and arrived late. As a result we missed our connecting flight and, because of the impending typhoon in Hong Kong, had to be rerouted via Auckland on Air New Zealand. As a result it took us an extra 24 hours to get home."
יתרונות: "No delays"
חסרונות: "The flight was served by low cost partner sand or and not by elal as advertised. Checkin on remote terminal took 1hour longer. Food was not served."
יתרונות: "The crew was great"
חסרונות: "The crew is trying to do their best with a very old, poor maintained, very crowded airplanes. I think cows have more room in a cattle truck than we had. Seat cushions were so old they lost their flexibility TV panel didn't work so no matter how much the crew tried, they couldn't fix it.... So as far as ELAL say: fly 5 hours without entertainment in a very old plain with no room to the legs But at list the food is kosher - ha? Not that I care...."
חסרונות: "Not on time...not very comfort"
יתרונות: "Flight was good, El Al at the check in should see when you guys book two ticket under my name.. How come?? Same name, same flight, same date, same credit crad, same date of birth...?? In professional"
חסרונות: "You book me twice and you charge me twice because arro...how could you book me twice for the same flight...and you charged me twice!!! You are a scam and I will not use your service!!!"