מצא טיסות זולות מ שוודיה ל תל אביב

יתרונות: "Taking off on time. Good service and helpful from all the stuff."
חסרונות: "Keep it like that"

יתרונות: "Nice and attentive crew Big a330 plane with great business class"

יתרונות: "The transfer after the flight was very helpful."
חסרונות: "Entertainment was absent."

יתרונות: "Service was slow, but fine."
חסרונות: "* Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board"

יתרונות: "Fast boarding"
חסרונות: "The food is the worst there is"

יתרונות: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"

יתרונות: "Liked nothing. Stewards were no help. Seating was extremely tight. I am disabled and use a small travel scooter. They removed the batteries even though they are not lithium or spillable. I called months in advance with all specifications and still they were clueless. We will never fly Swiss again. I am disabled and received no help. They removed the batteries of my scooter and we had to carry them on our lap. I had to tell them to put the batteries back in the scooter. They failed in every facet."
חסרונות: "Nothing"

יתרונות: "TV screens and movies. Food was great."

יתרונות: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

יתרונות: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
חסרונות: "I travel a least 5 times a year and Kayak is always my option."

יתרונות: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."

חסרונות: "2 hours delay!"

חסרונות: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

יתרונות: "Good breakfast"
חסרונות: "Bad seat, just an economy seat"

חסרונות: "I booked two tickets but could not pick seats for my partner. We ended up in bad seats next to the bathroom."

יתרונות: "Short flight and they handed out chocolate"
חסרונות: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

יתרונות: "The new plane with private screens"

יתרונות: "The crew did all they can \The Swiss Airlines lounge was superb"
חסרונות: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

חסרונות: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
חסרונות: "Warm and excellent customer service :)"

יתרונות: "Smooth flight"
חסרונות: "Ordered kosher and did not get it"

חסרונות: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

יתרונות: "Crew"
חסרונות: "Food"

יתרונות: "The flight left on time and arrived a bit early."
חסרונות: "Everything was fine"

יתרונות: "Nice plane, organized food and boarding."
חסרונות: "Nothing really"

חסרונות: "Lost luggage"

חסרונות: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

יתרונות: "When we landed"
חסרונות: "Everything else..."

יתרונות: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

יתרונות: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

חסרונות: "in NY they would not give me a seat/ boarding pass for this flight - they said i had to get one only in zurich. by the time they gave me one in zurich - it was a middle seat and there were no other seats available. i was totally squished in between 2 men [ i am a female] and the seats were sooo small and there was absolutely no room. i was totally uncomfortable and had to sit like this for 4 hours... i did not like this AT ALL"

יתרונות: "Boarding and cabin crew were excellent."
חסרונות: "Seats were too tight and squeezed."

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "Getting off the plane after 11 hours of turturous discomfort."
חסרונות: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

יתרונות: "The seats"

יתרונות: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."

חסרונות: "It wasn't Swiss//"

חסרונות: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."

יתרונות: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
חסרונות: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."

חסרונות: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

יתרונות: "Was all great as with other legs...will fly again"
חסרונות: "Seats seemed smaller but do need more entertainment options."

יתרונות: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
חסרונות: "In this flight nothing , one of the worst I have ever had ."

יתרונות: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."

יתרונות: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
חסרונות: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"

יתרונות: "EVERYTHING'S Good to come back home"

יתרונות: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
חסרונות: "Nothing."

יתרונות: "Coke Zero was available."
חסרונות: "Limited selection of movies and tv shows and only one food option."

חסרונות: "The flight was delayed that made the connection very tough."

יתרונות: "amazing"
חסרונות: "nothing"

חסרונות: "The TV wasn't working and the crew I asked for help didn't do anything about it"

יתרונות: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
חסרונות: "---"

חסרונות: "Delay of 1 hour, waited on the plain extra hour."

חסרונות: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

יתרונות: "Nirmal"
חסרונות: "Ok"

חסרונות: "No AC"

חסרונות: "Movies didn't work well"

יתרונות: "The landing."
חסרונות: "My special meal had been canceled."

יתרונות: "Everything."

יתרונות: "Everything perfect . Departure /arriving / check in / transfer lenth ."

יתרונות: "Nothing"
חסרונות: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

חסרונות: "Boarding problems"

יתרונות: "Big plane"
חסרונות: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

חסרונות: "The flight from LAX was delayed which can happen but they were so dysfunctional in Istanbul that we not only missed the original connecting flight to Tel Aviv but the next two subsequent ones as well. They sent us from one end of the airport to the other and made us wait in 4 different lines before sending us to the next one. Our baggage arrived opened and taped closed and had been rifled through. My 90 year old mother almost collapsed because wheelchairs in LAX and in Istanbul never arrived."

חסרונות: "Delay 1 hour!"

יתרונות: "Same as above"

יתרונות: "The quality of their team"

יתרונות: "Plenty of room Nice multimedia screens"

יתרונות: "Entertainment"
חסרונות: "Crew was ok"

יתרונות: "Short"

יתרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
חסרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"

יתרונות: "A light meal."
חסרונות: "Very crowded -- good for the company. Delay in taking off."

יתרונות: "good entertainment system good legroom new airplane"
חסרונות: "lowered the food standards compared to previous flights flight was late"

חסרונות: "The delay"

חסרונות: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

יתרונות: "Great"
חסרונות: "Great"

חסרונות: "great delay without explanations"

יתרונות: "service"
חסרונות: "multimedia"

יתרונות: "The Crew!!!"

חסרונות: "to hot, very hot!!!"

חסרונות: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

חסרונות: "The company lost my baggage"

יתרונות: "Quick and nice"

יתרונות: "To small area for passengers after security before boarding"

יתרונות: "comfort"

יתרונות: "The crew on the flight were very nice"
חסרונות: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

יתרונות: "Aside from the crew and their patience, nothing"
חסרונות: "Everything aside from the crew"

חסרונות: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

יתרונות: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
חסרונות: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."

יתרונות: "Great!"

יתרונות: "Excellent and cooperative staff. It was a smooth flight."

יתרונות: "The service, food, efficiency"
חסרונות: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

חסרונות: "Checked bag got ruined, servie was terrible"

חסרונות: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

יתרונות: "The food and service"

יתרונות: "Once on board flihht was fine."
חסרונות: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

יתרונות: "EVERYTHING"

יתרונות: "Kind. Generous. Competent. Relaxed. Thank you."

יתרונות: "See above"
חסרונות: "See above"

יתרונות: "crew attentive the plane is very clean"

חסרונות: "No WiFi despite paying. No Kosher food despite ordering."

יתרונות: "Entertainment monitors were in good shape and responsive. Selection was not bad."

יתרונות: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

יתרונות: "Service"
חסרונות: "Delay for both leg trip."

יתרונות: "Everything"

חסרונות: "Entertainment"

יתרונות: "The flight was on time"
חסרונות: "Seats, entertainment, crew attitude"

יתרונות: "Seat was OK"
חסרונות: "Good"

חסרונות: "Any entertainment"

יתרונות: "Great staff and food"
חסרונות: "Comfort was not great and no entertainment options whatsoever"

יתרונות: "Crew did their best to make us happy."
חסרונות: "I felt duped by Lufthansa by the so called business class, where my legs barely fit, there was no entertainment, and there was no real difference at all from economy except for not having a person in the middle seat. It was equivalent to economy plus at best, but charged at business rate."

יתרונות: "Same crew. Really nice flight smooth and professional"

חסרונות: "Flight got cancelled."

יתרונות: "Crew was ok. Had to manage difficult passengers."
חסרונות: "No entertainment. Average food. Little space for legs."

חסרונות: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

חסרונות: "Boarding from terminal f sucks"

חסרונות: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"

יתרונות: "Crew was nice. Lufthansa crew is usually good, so no complaints."
חסרונות: "Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate."

חסרונות: "We had to fly to mun because it was delay from florence"

חסרונות: "No Entertainnment , no space , very small airplan"

חסרונות: "To Whom It May Concern, My name is Eliezer Korbman. I was a passenger on LH403 with service to Frankfurt, Germany. Upon reaching cruising altitude and prior to dinner service, a Lufthansa stewardess reached across my midsection, activated the reclining mechanism and forcefully returned my seat to its upright position - waking me up to eat. (You may conduct your own investigation, but there was no prior announcement.) I politely declined, but was later denied dinner and breakfast. To clarify, I was unable to eat or sleep. This is utterly disgusting service. I am incredibly disappointed in Lufthansa for the way that I was treated aboard LH403. Unless I can be persuaded otherwise, I will be taking my business elsewhere. Garbage service! Shame on you Lufthansa!"

יתרונות: "Please continue to use newer, updated places."

יתרונות: "The flight was punctual and smooth, maun concern!"
חסרונות: "no tv, no papers, food soso"

חסרונות: "Being put in a distanced place for boarding"

חסרונות: "the crew was horrible and rude"

חסרונות: "the food was not kosher chicken with milk at the first flight the past was owerfull"

יתרונות: "all the flights were on time, the service was wonderfull"

יתרונות: "Stressed out crew. No pillows."

יתרונות: "Very nice"

יתרונות: "Nothing"
חסרונות: "An hour late"

יתרונות: "Great planes."
חסרונות: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"

יתרונות: "I like the service and food. 45"
חסרונות: "I like food and service and they had things that make it different. 48.."

חסרונות: "the seat"

יתרונות: "Left on time"
חסרונות: "Full plane"

יתרונות: "all was perfect and helping"
חסרונות: "nothing all are fantastic"

יתרונות: "None"
חסרונות: "Overall experience - will not recommend this company and will suggest another company"

יתרונות: "We often fly on Lufthansa and highly recommend it!"
חסרונות: "There was no movie..."

חסרונות: "The same as above"

חסרונות: "The business class is not really a business class, and the chairs are not comfortable. Moreover, there was no entertainment. During the boarding there was no distinction between Business and Economy class. There should be an opportunity for business class to board at any time."

חסרונות: "the seat. not suitable for a business category"

יתרונות: "Lufthansa was really comfertable company, really good price and i'd so much."

יתרונות: "Good pilot and staff and service"
חסרונות: "There was no entertainment at all. The flight from Frankfort to Tel Aviv did not provide a pillow or a blanket. I arrived cold with a stiff neck. The personal spotlight didn't shine in the right seat."

יתרונות: "Very nice crew"
חסרונות: "Boarding and take off was late, probably the fault of destination airport"

חסרונות: "The meal was served rather slowly. I think there ius a place for improvement there."

חסרונות: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

יתרונות: "Great crew, smooth flight, enough leg room, but no reclining seats"

חסרונות: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"

יתרונות: "Got the seat that I paid extra for ,,,"

יתרונות: "Everything was OK"

יתרונות: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
חסרונות: "Food and seat comfort."

יתרונות: "Nice crew"
חסרונות: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."

יתרונות: "One hour delay after boarding due to loosing our “slot”"
חסרונות: "Timing!!!"

יתרונות: "Everything"

יתרונות: "Departed on time, smooth sailing."
חסרונות: "no entertainment available"

יתרונות: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
חסרונות: "Everything was very smooth, except that the seats were not very comfortable!"

יתרונות: "Landing was a disaster"

יתרונות: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
חסרונות: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

יתרונות: "Flight attendants were friendly, courteous and helpful"
חסרונות: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

יתרונות: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

יתרונות: "The flight attendants worked very hard Patient and courteous."
חסרונות: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

יתרונות: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
חסרונות: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"

חסרונות: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

חסרונות: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

יתרונות: "the crew were very nice polite and helpfull"
חסרונות: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

יתרונות: "Nothing special."
חסרונות: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."

יתרונות: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

יתרונות: "Ground crew was very kind"
חסרונות: "My ordered vegetarian meal was missing on the way back :("

יתרונות: "The crew was very professional and kind and evetything was on time. The food is tasty."
חסרונות: "No entertainment at all."

יתרונות: "The direct flight' and the comfortable seat"

יתרונות: "staff realy nice enough room for legs good food"

יתרונות: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
חסרונות: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."

יתרונות: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
חסרונות: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."

חסרונות: "LOST BAGGAGE !!!!!!!"

חסרונות: "The vegetarian meal was OK"

חסרונות: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

יתרונות: "All was great"
חסרונות: "except we could not do an online check-in"

חסרונות: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

חסרונות: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."

יתרונות: "got to my destination on time."
חסרונות: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

יתרונות: "My waffle and coffee"
חסרונות: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."

חסרונות: "Poor service, will not fly again with this airline"

יתרונות: "On time, smooth flight."
חסרונות: "Boarding area cramped, all classes and rows boarded at same time."

יתרונות: "It was clean Lunch was good"
חסרונות: "There were no vegetarian options for snacks"

חסרונות: "Comparing with LOTPolish everything wasmore than better"

חסרונות: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

חסרונות: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

יתרונות: "Good movie selection on flight"
חסרונות: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

יתרונות: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
חסרונות: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"

יתרונות: "The staff was very pleasant"
חסרונות: "Very crowded plane!"

יתרונות: "Decent between chare distance for a medium sized airplane (A321)"
חסרונות: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

יתרונות: "friendly, helpful crew"
חסרונות: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."

חסרונות: "Thay did not let us in the plane because they changed the name order on the ticket"

חסרונות: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."

יתרונות: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
חסרונות: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"

יתרונות: "Never again with KAYAK. Sorry."

יתרונות: "Boarding was on time and the crew were great. The food was quite good too."

יתרונות: "The company that not give us what lthay have to after we lost our tour at Berlin"

יתרונות: "Everything worked well."
חסרונות: "No sleeve at Tel Aviv. disembarked by stairs and a bus to the terminal."

יתרונות: "The plane condition."
חסרונות: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

יתרונות: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
חסרונות: "Nothing,just the seats. Cleanliness was perfect"

חסרונות: "When its rain we shouldn’t walk to the air plain"

יתרונות: "Fast boarding"
חסרונות: "Slow in refuelling, got us delayed for 40-"

יתרונות: "KLM STAFF WERE VERY PROFESSIONAL"
חסרונות: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

יתרונות: "economy plus seats were nice, great movie selection, especially international movies"
חסרונות: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

יתרונות: "Crew helpful. Food good."
חסרונות: "Better range of movies please"

יתרונות: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
חסרונות: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

יתרונות: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
חסרונות: "Food quality was not so good."

חסרונות: "Too hot inside the aircraft"

חסרונות: "Entertainment"

יתרונות: "Crew was very engaging and service was good."
חסרונות: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

חסרונות: "Delays, took my hand luggage into the hold,"

יתרונות: "Amazing crew"

יתרונות: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

יתרונות: "The crew!!"

חסרונות: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

חסרונות: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

חסרונות: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

יתרונות: "Nothing to mention"
חסרונות: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

יתרונות: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

חסרונות: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

חסרונות: "Still waiting to board after missing this connection had to be booked on another airline"

יתרונות: "Shirt flight but well catered, boarding was efficient and quick."
חסרונות: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

יתרונות: "Flying with KLM is a pleasure"

יתרונות: "Good selection of movies."
חסרונות: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

יתרונות: "The flight to Gdansk took off and arrived on-time and the staff were professional."
חסרונות: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

חסרונות: "Didn’t happen."

יתרונות: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
חסרונות: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

יתרונות: "Crew"
חסרונות: "N/a"

יתרונות: "Nice crew; clean plane; decent dinner"
חסרונות: "No entertainment system; insufficient knee space"

יתרונות: "Friendly attendants. Decent food, and frequent snacks and beverages."
חסרונות: "No charging ports for electronic devices."

יתרונות: "Friendly staff, good service and on time departure/arrival."

חסרונות: "Delayed!"

יתרונות: "Consistently high standards"
חסרונות: "Nothing"

יתרונות: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
חסרונות: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

יתרונות: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
חסרונות: "The amount of extras you have to click no to while checking in online."

יתרונות: "The cabin crew were pretty good. That's about all that was good."
חסרונות: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

יתרונות: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

יתרונות: "Good efficient flight crew friendly and helpful"

יתרונות: "Flight was on time and quick and comfortable"

יתרונות: "Very little if any."
חסרונות: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

חסרונות: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

יתרונות: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
חסרונות: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

יתרונות: "That we didn’t crash"
חסרונות: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

חסרונות: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

יתרונות: "I was upgraded to Buisness so, no complaints"
חסרונות: "No Marlboro light cigarettes on the duty free shopping cart"

חסרונות: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

יתרונות: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."