היה איחור בטיסה חוץ מזה הכל היה בסדר
Could not check on on line for 1 out of 3 passengers
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
Too many hours of delay ( 4)
יתרונות: "Professional and safe"
חסרונות: "Better boarding (lines too long)"
יתרונות: "The flight was fine"
חסרונות: "Let me know by mail to check in before I got to the airport and save me 35 euro"
חסרונות: "Lower the aircondition temp, it was hot in the plane during flight"
יתרונות: "The crew was ok. The seats no conmfortable."
חסרונות: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
יתרונות: "The leg space"
חסרונות: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
חסרונות: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
חסרונות: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
יתרונות: "Boarding took forever and we were an hour late"
חסרונות: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
יתרונות: "Absolutely nothing"
חסרונות: "Flight was over booked"
יתרונות: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
חסרונות: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
יתרונות: "We landed"
חסרונות: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
יתרונות: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
חסרונות: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
יתרונות: "Once boarding started it was very fast and flight left shortly after"
חסרונות: "Seats are very uncomfortable"
חסרונות: "Better organization on the boarding process, i.e. separate lines for priority and normal."
חסרונות: "It was hot and stuffy and dirty"
חסרונות: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
יתרונות: "Service, smiling and attention to details."
חסרונות: "No kosher food."
יתרונות: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
חסרונות: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
יתרונות: "The price"
חסרונות: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
יתרונות: "The crew was very nice. The flight was ok"
חסרונות: "Not much of a food choice.."
חסרונות: "No air conditioned 2 hours late Poor ground service"
יתרונות: "The flight was overbooked so they took my wife of the flight"
חסרונות: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
יתרונות: "Everything was on time, no delays. Polite crue. Easy boarding."
חסרונות: "The seats are not comfortable at all"
יתרונות: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
יתרונות: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
חסרונות: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
יתרונות: "Pilot flew well Cup Noodles available to buy"
חסרונות: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
יתרונות: "Pleasant staff."
חסרונות: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
יתרונות: "Price and schedule. Going on time with no delays. Good value for money."
חסרונות: "Very hard on baggage policy"
חסרונות: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
יתרונות: "Cabin Crew and Pilot did their best"
חסרונות: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
חסרונות: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
חסרונות: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
חסרונות: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
חסרונות: "Everything. Worst service I have ever seen on a flight."
חסרונות: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no free water"
חסרונות: "Lots of hidden charges."
חסרונות: "The flight is late from tlv to luton and from luton to tlv."
חסרונות: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
יתרונות: "Non stop"
חסרונות: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
יתרונות: "Friendly staff members"
חסרונות: "They didn't have blanket and it was very cold.."
הצוות זירז את האנשים שיתישבו כדי שהטיסה לא תתאחר היה יכול להיות טוב יותר ולחסוך זמן רב בעליה למטוס אם היו מושיבים משפחה ביחד ולא מפזרים אותם על מטוס שלם היינו 5 אנשים כל אחד יושב במקום אחר זה ברור שזה נעשה במכוון כדי שאנשים ירכשו מקומות ישיבה. אבל מדובר בישראלים. לא פריירים ליקר כרטיס טיסה שגם ככה יקר בשביל נסיעה של פחות משעה. הסידור של הישיבה גרם לעכוב ובלגן בטיסה רחל
הצק אין היה גרוע משכו אותנו עד הטיסה רק לפני עליה למטוס יתאפשר לעשות
חבורה של נצים גרמניים יחס מזלזל ואנטישמי בצורה בלתי סבירה .. לא נוסעת איתם בחיים יותר!!!! וחצי מטוס התלוננו על אותו דבר חברה פח
אין בידור - מה השאלה הזו חבל שלא ניתן להשכיב את המשענת כדי לנוח !
המחיר היה מאוד נוח - הצוות מסביר פנים - הטיסה הייתה נעימה - האוכל שהזמנתי היה בסדר-המרחק בין הכיסאות סביר - חבל שלא ניתן להשכיב את המשענת כדי לנמנם .
היה רצוי שהנחיתה תהיה רכה יותר... הטיסה היתה נעימה
One of our carry-on bags was too big, so they charged us 60 euros to check it. Second Carry-on bag fit in the specified box at check-in, so we were let go through security with it. Then at the gate we were asked again and it was deemed NOT to fit. So I had to pay 70 (!) euros on top of the 20 euros for ‘priority boarding’, which included said carry-on bag. It would have easily fit in the overhead compartment. Just not right and way more expensive than other airlines. Paid more for luggage than the actual ticket. To top it off, they do not accommodate passengers to get seats together (which in time of covid should be encouraged) without a surcharge. But when we got to our seats, they did not hesitate to ask us to accommodate other people that wanted to sit together. We refused. Unacceptable. Never will we travel on Ryan air again.
יתרונות: "Seat uncomfortable... have to pay everything including water."
חסרונות: "Everything good"
יתרונות: "I didn’t die in a fiery crash."
יתרונות: "British Airlines is a great airline company"
יתרונות: "Crew/ fast flight"
יתרונות: "Easy trip. Crew relaxed, short flight."
חסרונות: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
חסרונות: "the fare and baggage rule become complicated."
חסרונות: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
יתרונות: "Not sure?"
חסרונות: "Very Spartan service with little effort to make for a more pleasant flight."
יתרונות: "Nothing to like because I felt harangued. They nickel & dime you every step. Cheap rates means immense headache. Your money is wasted."
חסרונות: "Poor customer service, they charge you every step of the way. Tremendous loss of time."
חסרונות: "The airline app did not enable us to download our boarding passes as non-EU citizens and the check-in desk refused to issue paper boarding passes. We had to wait to the last minute at the gate for the agent to write up a boarding pass by hand. Ridiculous."
חסרונות: "one hour delay and you stand up on the line for boarding"
יתרונות: "The price was good."
חסרונות: "We were delayed almost 2 hours but received no notification of this until we were at the gate. Then we were allowed to scan boarding passes and moved outside to a queue in the cold and rain to wait another 30 minutes. Very poor service."
יתרונות: "Flying was excellent"
חסרונות: "Delays on the ground with no indication of that on the message boards"
יתרונות: "It arrived early."
חסרונות: "The checked baggage fee is way too expensive."
חסרונות: "I paid an upgrade of my ticket and they charged me $60+ dollars for not doing online check-in. AMAZINGLY BAD."
חסרונות: "Was put in standby and had tons of issues with security. Worst experience of my life. I am very upset"
יתרונות: "departure time"
חסרונות: "no water to drink"
יתרונות: "Good experience"
חסרונות: "Worst experience. Multiple charges. Made it one of the most expensive trips. Terrible!"
יתרונות: "Whenever the flight ended"
חסרונות: "Absolutely everything. Worst airline I have ever flown on in my entire life. Would give 0 stars if that was a possible option. Had to pay $50 to check a bag and $50 because I didn't ha s my tickets printed out. Then my flight proceeded to be delayed for 8 hours and nobody made any effort to help us understand what was going on"
יתרונות: "It is just like riding the bus"
חסרונות: "They charge extra to seat passengers together. They wanted 30€ to print boarding passes when my phone was low power."
יתרונות: "Will n"
חסרונות: "Will never fly with them again"
חסרונות: "Excessive delay; no explanation; no apologies; bad customer service; loud airplane; non-curteous crew."
חסרונות: "There was no priority boarding for families with small kids. And the lines were long to board."
יתרונות: "I sat in the front row and had plenty of leg room. A crew member kindly switched my middle seat for his window seat for which I was very grateful."
חסרונות: "Ryanair did not offer any food or beverage for "free" (i.e., included in the price of our ticket). It was a huge hassle to get our boarding passes printed. We needed to do this in order to be spared a €50/person penalty which I think is outrageous. Boarding was a little intense."
חסרונות: "Last time we flew Ryanair, we did not check-in ahead of time, so we had to pay 53 Euros at the airport. We learned our lesson, so for this flight we checked in ahead of time and had our boarding passes ready on our mobile devices. When we arrived at the airport, we were told we needed a printed ticked so they could stamp it that they had checked our passport. It would be 53 Euros for them to print the ticket. The lady at the ticket counter directed us to the business center to print, but the Ryanair website wasn't working. I eventually printed a poor quality screenshot and hoped for the best. The lady stamped when she checked my passport. Nobody ever checked the stamped ticket beyond that point. What a waste. Ryanair is cheap, of course I'll fly with them again the next time I'm in Europe. My advice to travelers is to do your research and know all the loop holes they use to make money off of you."
יתרונות: "Low price, fly without delay, is ok"
חסרונות: "Everyone, EVERYTHING, horrible customer service!!!"
יתרונות: "It was cheap, quick and easy"
חסרונות: "The rules around baggage, priority boarding and purchasing seats is not very clear"
חסרונות: "*Extreme delay: - Our flight was supposed to take off at 5:35pm but was delayed to 12:10am due to technical issues. - There was a plane in RAK that could've have been used, but Ryan Air decided to use it for the flight to Paris instead despite the fact our flight was earlier. *Terrible customer service: - No one answered the phone, and we could only chat with them online. - We had a connecting flight out of MAD to JFK which we were nervous about missing, and was hoping customer service could help us with an alternative options to get to MAD. - Instead, the only answer they could give me was to take the RAK > MAD flight 2 days later and that was our only option. They did not seem to listen and understand our issue. *Poor and inconsistent communication: - RA sent out emails saying check-in would close 1 hour before our flight, but when we arrived at the airport, the screens displayed check-in to close 40min before scheduled departure. - After the delay, emails were sent to call customer service, but when you dialed the number they provided, you get a message saying their offices were closed."
חסרונות: "My flight was delayed more than six hours and they never offer me an alternative solution and I lost my connection flight. The worst experience ever."
יתרונות: "Boarding moved smoothly. Paid for priority...it was worth it!!"
יתרונות: "Crew was great, on time take off and early landing. Maybe you get what you pay for, but I didnt think the price was so low, particularly with the various checked bags and other fees"
חסרונות: "My seatmate couldnt eat her stale sandwich, they call them "fresh" but actually they're frozen and de-thawed. The color scheme made it feel like we were on some kind of amusement park ride."
יתרונות: "Amazing price! 50.00 USD round trip from Madrid to Mallorca"
חסרונות: "boarding policy...... Small cramped seats"
חסרונות: "Cramped seats and did not recline."
יתרונות: "On time! That is the single most important factor for any flight! I am 2 m 3cm so I don´t expect comfort or entertainment. But I can still expect an on-time arrival!"
חסרונות: "The boarding is chaotic, probably because the passengers are disobedient and don´t listen to instructions. Taking away our small roll aways at the gate."
חסרונות: "The fact that they charged me over €16 to print my boarding pass at the check in counter was absurd. Not only did I have to pay this ridiculous fee but I had to go to a separate counter to wait in another line to make the payment. While I understand fees for "additional" services, charging for a boarding pass is beyond preposterous."