יתרונות: "Great crew and comfortable seat"
יתרונות: "Staff ok"
חסרונות: "I HOUR DELAY"
חסרונות: "Delayed to and from London..."
חסרונות: "The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok."
יתרונות: "Crew was very informative and honest about all the extra fees there are with easy jet."
חסרונות: "During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded."
יתרונות: "Flight on time"
חסרונות: "Airport, Crew, Bag Drop"
יתרונות: "The crew very unpolite My reservation was for me and my husband and the gave us separated seats"
חסרונות: "Quality of service Long lines Very caotic Terrible experience"
חסרונות: "The landing was very bad"
יתרונות: "Absolutely nothing."
חסרונות: "Our flight was 3 hours delayed, we had to throw away our backpacks because the the crew said we could not bring them on. They said throw them away or you have to stay in Portugal and can’t go to Madrid. We missed our connecting flight. Worst flying experience I’ve ever had! No one was apologetic."
יתרונות: "Plenty space in the cabin and decent leg room on standard seats"
חסרונות: "Cabin crew are not very warming or hospitable feel like they are just doing their job rather than offering customer service which should be high on any airlines priorities when people are 33 000 ft away from comfort"
יתרונות: "It was on time"
חסרונות: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
חסרונות: "Airplane seats"
חסרונות: "Crew can be a bit annoying"
חסרונות: "Did not like the 60 EUR charge if you have a carryon and a personal item. Seems like both could fit fine. This is a putative charge compared to the the flight cost. Prefer they allow both and just charge a higher fee per person for the trip or make the extra charge extremely clear when booking. That said because Portugal was playing in the World Cup the attendant let us go without a charge that day."
חסרונות: "Delayed, limited food menu"
חסרונות: "Our flight was delayed due to French ATC - not much Easyjet can do about that. Then boarding was delayed for an additional 30 mins while we waited outside the terminal. Then we lost our slot because of the delay in boarding. Then we had to wait in the destination airport for another 15 mins for a gate to disembark at. Overall, a frustrating journey but what is only a 50 min flight."
יתרונות: "Low price, clean, cheerful cree"
חסרונות: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
יתרונות: "Their friendly service was great"
חסרונות: "leg room might push me out of their great airline"
יתרונות: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
יתרונות: "Todo estubo excelente"
יתרונות: "The food is reasonably priced and tastes good."
חסרונות: "The seats don't recline and are so cramped you can't possibly take a nap."
חסרונות: "2 hours delay caused us to lose the day"
יתרונות: "The option to have an early boarding for not too high a premium was good for me. The flight crew was good, we were kept apprised of the schedule, weather, etc. Arrived early and comfortable enough."
חסרונות: "Even in the front "chosen" seat the spacing was tight."
יתרונות: "So fast, so on time"
חסרונות: "The other travelers that did not read that they could only take 1 bag on board amd insisted on taking purses too, and they had to be told repeatedly ..."
חסרונות: "The take off was delayed too much."
יתרונות: "Efficient check in and bag drop. Flight attendants were professional and accommodating."
חסרונות: "I sat in seat 1A, near the door, and froze. Changed seats with a lady so she could be with her children. I originally had seat 1D. I am surprised you charge extra for that seat. If one of the children would have sat in seat 1A I am sure they would be sick with a cold in a few days."
חסרונות: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
יתרונות: "easy boarding"
חסרונות: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
יתרונות: "Ha sido una muy buena experiencia. Bastante cómodo y suficiente espacio entre asientos."
חסרונות: "No hay internet, ni tampoco entretenimiento. A veces los sobrecargos son un poco exigentes."
יתרונות: "I liked the flight crew, and the flight was very smooth."
חסרונות: "I wish there wasn't a charge for luggage, or it would be better if check-in luggage was cheaper. I didn't try food or entertainment, but the flight was short so it wasn't really necessary."
יתרונות: "Rough landings on two flights. Long waiting time outdoor and the queue was not properly managed."
חסרונות: "The queue."
יתרונות: "I was offered to check in my hand luggage for no extra fee"
חסרונות: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
חסרונות: "The flight was delayed, they changed the gate at the last minute I had to run fom One end of the airport to another. The food in the plane was not nice and expensive"
יתרונות: "Low fare"
חסרונות: "Deceptive and evasive baggage policy. Was prepared to and paid for bags in advance but no warning was given ot option to pay for a small personal item along with my cary on (hand luggage). Checked in and checked one bag at the airport, of course they didnt say anything, then when in line to board all of the sudden I'm a criminal because I have a carry on and a small personal item. They have no xtra baggage fee for a purse sized item, then threatened me "well the flight is full" nothing mire than scam artists."
יתרונות: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
חסרונות: "very long delay (however it was weather related and the airline could do nothing about it )."
חסרונות: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
יתרונות: "Some English speaking/understanding Crew available in Italy to help you through the process."
חסרונות: "It's important to pay for Hold Luggage (checked bags) prior to arriving at the airport. It isn't easy to do once you've checked-in online, so take your time in this process as it could save you an upwards of 35 euros for 2 bags. Boarding process is bizzare, if you don't pay for Express Boarding, you should get in line early! Our experience with passengers onboard was unique- no one cares about what you've stored overhead so keep an eye on your belongings if you have anything fragile. EVERYONE brings suitcases onboard it seems. Confusing announcements once in flight, sounded like a beverage service was on its way but never did. Not even water. Flight attendants walked up and down the isle looking for UNICEF donations. No entertainment except for traveler watching. Ultimately we got to our desitation and that is what mattered. Everything else was just a head scratcher."
חסרונות: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
יתרונות: "Nothing we booked because of flight time but was not worth it"
חסרונות: "They charge u extra for your carry on we were flying internationally which allows u 1 suitcase 1 carry on and a hand bag easy jet only allows I carry on charges for suit case and hand bag would not take ever again u have to pay for food too"
חסרונות: "One bathroom was broken the entire flight leaving just one open and long lines to it"
יתרונות: "The leg space was better than usual"
חסרונות: "I expect water to be provided in any flight, and it was missing"
יתרונות: "Very kind crew"
חסרונות: "No drinking water left after 3 hours flight"
יתרונות: "Arrived before time"
יתרונות: "Crew were nice"
חסרונות: "2 hour delay, massive queues, long wait for expensive service on plane, cramped seats"
חסרונות: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
חבורה של נצים גרמניים יחס מזלזל ואנטישמי בצורה בלתי סבירה .. לא נוסעת איתם בחיים יותר!!!! וחצי מטוס התלוננו על אותו דבר חברה פח
אין בידור - מה השאלה הזו חבל שלא ניתן להשכיב את המשענת כדי לנוח !
המחיר היה מאוד נוח - הצוות מסביר פנים - הטיסה הייתה נעימה - האוכל שהזמנתי היה בסדר-המרחק בין הכיסאות סביר - חבל שלא ניתן להשכיב את המשענת כדי לנמנם .
היה רצוי שהנחיתה תהיה רכה יותר... הטיסה היתה נעימה
One of our carry-on bags was too big, so they charged us 60 euros to check it. Second Carry-on bag fit in the specified box at check-in, so we were let go through security with it. Then at the gate we were asked again and it was deemed NOT to fit. So I had to pay 70 (!) euros on top of the 20 euros for ‘priority boarding’, which included said carry-on bag. It would have easily fit in the overhead compartment. Just not right and way more expensive than other airlines. Paid more for luggage than the actual ticket. To top it off, they do not accommodate passengers to get seats together (which in time of covid should be encouraged) without a surcharge. But when we got to our seats, they did not hesitate to ask us to accommodate other people that wanted to sit together. We refused. Unacceptable. Never will we travel on Ryan air again.
חסרונות: "Boarding was a caos, I guess is Italian style"
יתרונות: "Seat uncomfortable... have to pay everything including water."
יתרונות: "British Airlines is a great airline company"
יתרונות: "Crew/ fast flight"
חסרונות: "the fare and baggage rule become complicated."
חסרונות: "This policy of charging everything really bothers."
יתרונות: "Helpful staff especially with disabled access."
חסרונות: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
חסרונות: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
יתרונות: "Not sure?"
חסרונות: "Very Spartan service with little effort to make for a more pleasant flight."
יתרונות: "Nothing to like because I felt harangued. They nickel & dime you every step. Cheap rates means immense headache. Your money is wasted."
חסרונות: "Poor customer service, they charge you every step of the way. Tremendous loss of time."
חסרונות: "The airline app did not enable us to download our boarding passes as non-EU citizens and the check-in desk refused to issue paper boarding passes. We had to wait to the last minute at the gate for the agent to write up a boarding pass by hand. Ridiculous."
יתרונות: "Well to get in the plane we were waiting almost 1 hour, and now that am writting you waiting again 1 hour for the baggage . I will never again flight with this company never again"
יתרונות: "Managed to sleep most of the way so the journey went very quickly"
יתרונות: "The price was good."
חסרונות: "We were delayed almost 2 hours but received no notification of this until we were at the gate. Then we were allowed to scan boarding passes and moved outside to a queue in the cold and rain to wait another 30 minutes. Very poor service."
יתרונות: "Flying was excellent"
חסרונות: "Delays on the ground with no indication of that on the message boards"
יתרונות: "Not much."
חסרונות: "Late departure. Staff herding us like cattle before take off. Smelly cabin."
יתרונות: "on time"
חסרונות: "Flying shop"
יתרונות: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
חסרונות: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
יתרונות: "It arrived early."
חסרונות: "The checked baggage fee is way too expensive."
חסרונות: "delayed by an hour which we only found out about when we went to the gate."
יתרונות: "If you like be herded around like cattle, and having no apology even when your flight is late, then you've come to the right place."
חסרונות: "Late flight. Family scattered around cabin in different seats. Completely unnecessary."
חסרונות: "Plane was dirty, boarding didn't have a good organisation, crew wasn't friendly."
חסרונות: "Was put in standby and had tons of issues with security. Worst experience of my life. I am very upset"
יתרונות: "departure time"
חסרונות: "no water to drink"
יתרונות: "Staff approacable."
חסרונות: "There was no water in the toilet.Aircondition not working well.Have to travel by bus to get into the plane.Delayed flight."
יתרונות: "Good experience"
יתרונות: "Nice crew, good care of passengers, flight on time, new and comfortable planes"
חסרונות: "Worst experience. Multiple charges. Made it one of the most expensive trips. Terrible!"
יתרונות: "Cheap and got to Madrid 15 mins early. You get what you pay for."
חסרונות: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"
חסרונות: "Last time we flew Ryanair, we did not check-in ahead of time, so we had to pay 53 Euros at the airport. We learned our lesson, so for this flight we checked in ahead of time and had our boarding passes ready on our mobile devices. When we arrived at the airport, we were told we needed a printed ticked so they could stamp it that they had checked our passport. It would be 53 Euros for them to print the ticket. The lady at the ticket counter directed us to the business center to print, but the Ryanair website wasn't working. I eventually printed a poor quality screenshot and hoped for the best. The lady stamped when she checked my passport. Nobody ever checked the stamped ticket beyond that point. What a waste. Ryanair is cheap, of course I'll fly with them again the next time I'm in Europe. My advice to travelers is to do your research and know all the loop holes they use to make money off of you."
חסרונות: "we didn't know we had to print our tickets and they charged us a big fee to print our own boarding passes at the airport"
יתרונות: "Nothing at all"
חסרונות: "Flight was delayed for more than 4 hours"
יתרונות: "It was cheap, quick and easy"
חסרונות: "The rules around baggage, priority boarding and purchasing seats is not very clear"
חסרונות: "*Extreme delay: - Our flight was supposed to take off at 5:35pm but was delayed to 12:10am due to technical issues. - There was a plane in RAK that could've have been used, but Ryan Air decided to use it for the flight to Paris instead despite the fact our flight was earlier. *Terrible customer service: - No one answered the phone, and we could only chat with them online. - We had a connecting flight out of MAD to JFK which we were nervous about missing, and was hoping customer service could help us with an alternative options to get to MAD. - Instead, the only answer they could give me was to take the RAK > MAD flight 2 days later and that was our only option. They did not seem to listen and understand our issue. *Poor and inconsistent communication: - RA sent out emails saying check-in would close 1 hour before our flight, but when we arrived at the airport, the screens displayed check-in to close 40min before scheduled departure. - After the delay, emails were sent to call customer service, but when you dialed the number they provided, you get a message saying their offices were closed."
חסרונות: "They say that one carry on free but they should allow standard size which other airlines allows. So we have to buy new carry on for ryan air!! then don't call it free. It is really hassle travelling in Ryan air for inside flights when you have already came from US to Europe. you need to keep your luggage in storage or pay heft money at Ryan air... They don't even give free water! I agree The money you save on a Ryanair flight is not worth the absolute hassle they put you through, especially considering that you're liable to pay the difference in fees anyway."
חסרונות: "My flight was delayed more than six hours and they never offer me an alternative solution and I lost my connection flight. The worst experience ever."
יתרונות: "Boarding moved smoothly. Paid for priority...it was worth it!!"
יתרונות: "Amazing price! 50.00 USD round trip from Madrid to Mallorca"
חסרונות: "boarding policy...... Small cramped seats"
חסרונות: "Ryanair required a 45 euro penalty fee claiming I had not checked in adequately. I had attempted to on my phone after receiving an email on vacation but the online app did not take me through everything needed. It was not clear when I booked via Kayak that additional information was required prior to boarding the plane. My husband is taking another flight within Spain with Iberia and I called them upon my return to avoid a similar charge. They claimed they do not charge that type of penalty and everything can be handled at the airport. I was told by Rayanair that I had to take care of it at least two hours before flight time and I had to pay the penalty.."
חסרונות: "The fact that they charged me over €16 to print my boarding pass at the check in counter was absurd. Not only did I have to pay this ridiculous fee but I had to go to a separate counter to wait in another line to make the payment. While I understand fees for "additional" services, charging for a boarding pass is beyond preposterous."
יתרונות: "Not a single thing!"
חסרונות: "Horrible customer service. Dirty environment"