יתרונות: "Flight was on time. Shirt flight. No entertainment no food."
יתרונות: "Will flight again with this company"
יתרונות: "Nice kind crew"
חסרונות: "Boarding system not sync On. Toh flights I did a web checkin and got to the gate and was told I am not checked in Lost my selected sit"
יתרונות: "Able to fly to Haifa !"
חסרונות: "Seats are not assigned so it's a bit messy"
Cancelled with short notice
היה איחור בטיסה חוץ מזה הכל היה בסדר
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
Too many hours of delay ( 4)
יתרונות: "Plane on time, new plane, nice crew."
חסרונות: "Ability to move seats."
יתרונות: "The flight was fine"
חסרונות: "Let me know by mail to check in before I got to the airport and save me 35 euro"
חסרונות: "Lower the aircondition temp, it was hot in the plane during flight"
יתרונות: "The crew was ok. The seats no conmfortable."
חסרונות: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
יתרונות: "The leg space"
חסרונות: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
חסרונות: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
יתרונות: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
חסרונות: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
יתרונות: "crew and boarding was nice"
חסרונות: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
יתרונות: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
חסרונות: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
יתרונות: "Once boarding started it was very fast and flight left shortly after"
חסרונות: "Seats are very uncomfortable"
חסרונות: "The flight was delayed for 40 min"
יתרונות: "Service, smiling and attention to details."
חסרונות: "No kosher food."
יתרונות: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
חסרונות: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
חסרונות: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
יתרונות: "The price"
חסרונות: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
חסרונות: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
יתרונות: "The crew was very nice. The flight was ok"
חסרונות: "Not much of a food choice.."
חסרונות: "No air conditioned 2 hours late Poor ground service"
יתרונות: "The flight was overbooked so they took my wife of the flight"
חסרונות: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
יתרונות: "Everything was on time, no delays. Polite crue. Easy boarding."
חסרונות: "The seats are not comfortable at all"
יתרונות: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
חסרונות: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
יתרונות: "Pilot flew well Cup Noodles available to buy"
חסרונות: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
יתרונות: "Price and schedule. Going on time with no delays. Good value for money."
חסרונות: "Very hard on baggage policy"
חסרונות: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
יתרונות: "Cabin Crew and Pilot did their best"
חסרונות: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
חסרונות: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
חסרונות: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
חסרונות: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
חסרונות: "Everything. Worst service I have ever seen on a flight."
חסרונות: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no free water"
יתרונות: "Nothing at all"
חסרונות: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
חסרונות: "Lots of hidden charges."
חסרונות: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
חסרונות: "The flight is late from tlv to luton and from luton to tlv."
יתרונות: "The crew in the plane"
חסרונות: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
יתרונות: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
חסרונות: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
יתרונות: "Non stop"
חסרונות: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
יתרונות: "Friendly staff members"
חסרונות: "They didn't have blanket and it was very cold.."
יתרונות: "It was simple, every thing was fast in the airport."
חסרונות: "Small airplane it was a bit choked."
יתרונות: "The crue was excellent."
חסרונות: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"
לא אטוס יותר עם ארקיע - פשוט לא ניתן לסמוך עליהם.החברה לא מכירה את המושג לו"ז ויציאה במועד שנקבע. בחוצפתם אפילו לא הציעו מים שלא לדבר על פיצוי באיחור של 6 שעות מהמועד שנקבע. מי שרוצה להתייבש בשדה במשך שעות ולהתמודד עם עצבים וקירות אטומים - שיטוס ארקיע !
סה"כ מדובר כאן בשירות למען המטרה של להגיע מנקודה א' לנקודה ב' במחיר סביר ובזמן - השירות בוצע ללא תלונות או ציפיות מעבר לכך.
היי, השאירו אותנו 3 שעות בשער בכניסה ללא נציג וללא מידע עד מתי הטיסה מתעכבת.!!!
It became a standard of this company to delay it's scheduled flights by hours! One to two days in advance, a notice of one hour delay is issued, then - at the airport, another 2 to 3 hours are occurring, at our outbound as well on our incoming flights. Be advised that this is to be expected. Furthermore - do not expect any transparency or explanation or just pure information from the company's reps on location, nor any other compensation or just a coupon for a snack or drink. It's probably just not part of the company's relation with it's clients.
יתרונות: "Lousy service"
חסרונות: "Free light drinks"
יתרונות: "New aircraft, had a VOD service in your own device, also optional paid WiFi. We were offered water during the flight. The price was good and everything went smooth."
חסרונות: "Security in PRG airport is done at the gate - after the duty free shops, so there's no way to go back. No toilet or water fountain at the gate area after security - only a vending machine is available and benches. You can bring liquids bought in the duty free shops only if you ask at the cashier to get it packed in a special bag. That's probably not the airlines fault, but it is something to note when departing from PRG. The check in process is also very slow, that is due to Israeli security questioning, the line gets all around the terminal."
חסרונות: "It was a terrible flight in most of the citiries"
יתרונות: "The crew was amazing and flight was comfortable. Leg room fine. They turned off lights so we could sleep."
חסרונות: "Seats could use a bit more padding."
חסרונות: "Flight was delayed more than 2 hours."
חסרונות: "Arkia changed there flight hour and no one updated me. I almost missed the flight. It was messed"
יתרונות: "The crew was nice It was ok for a short flight"
חסרונות: "There was a big delay and the airport boards weren’t updated The plan is small"
חסרונות: "There was a delay in flying The service was terrible And the airplane is old and uncomfortable. The flight attendants did not relate and really gave the feeling unpleasant"
יתרונות: "short flight"
חסרונות: "delay in tack off of 3 hrs without air conditioner and food"
חסרונות: "The delayed in departure"
יתרונות: "boarding is terrible, luggage was damaged, staff is unfriendly."
חסרונות: "Arkia replaced and sold the flight to other company . Seats were very very uncomfortable. the service was bad . boarding took lots of time ."
חסרונות: "Arkia airline was replaced by chezc low cost air lie . the gap between seats were the worst ever . the seat i front of you was on my knees . could not move the legs . boarding was late . boardinf anf disambarcking were by busses and not direct to airport !!!! low cost - no !! Its a fraud - we paid for regular Arkia flight and ended up with low low low service !!!!!"
יתרונות: "Good price, nice crew, on time. Pay less? Don't expect much."
חסרונות: "Very old plan, small seats, poor website (manage your trip)"
יתרונות: "CHECK IN"
חסרונות: "NOT COMFORTABLE SITS"
חסרונות: "מושב בו ישבתי היה גרוע כיסאות בשורה 14. מה זה הדבר הזה כסא ללא יכולת כיוון"
חסרונות: "I was hospitalized and had to change the travel dates. Arkia refused to change my travel dates even though it was 2 weeks before the initial flight."
יתרונות: "the mail about the schedule Update prevents wasted time in the airport If you had sent an e-mail on the second delay we would have stay at the hotel and not falling asleep on the carpets in a cold, closed airport."
חסרונות: "There was another delay after the timing update, it would be nice if you could update it again. A night out at a cold airport , all the shops closed is really unpleasant. In the plane there were not enough blankets for all three of us! and it was very cold all the flight. When we turned to the staff they told us they were sorry and the blankets run out ... They could not find us even one blanket we could share..."
יתרונות: "The mail about the delay"
חסרונות: "3 hours delay Leaking AC Delay on arrival-waiting on ground for available spot in airport and finally being transferred via busse which took another 20 min. Very loud and annoying noise during flight (and I had my share of flights...)"
חסרונות: "Food had to be specially requested and was not given automatically as customary. So I almost missed the meal."
חסרונות: "We (me, one pregnant wife and two kids) had to wait 2:40h in line for check-in in spite we arrived 3 hours prior to departure to the airport. There was no way to do the check-in online. Security have asked everyone to open their suitcases before depositing them in the check-in. After check-in we had to run through the airport to the gate as check-in completed only 20 minutes before departure. Because of the line and the lack of online check-in we got lousy seats at the end of the plane. The flight itself was lousy as well. It was a night flight but there was light for most of the flight and noise due to the insistency on serving cold sandwiches. After landing we had to wait more than an hour to get the luggage. One of the worst flights ever!"
יתרונות: "The crew was great . I was seated on Exit seat . long legs ."
חסרונות: "to noisy . especially all the selling of duty free goods ."
יתרונות: "Efficient, quick check-in, quick boarding. This 50-minute flight will save you 4 hours of driving at least!"
יתרונות: "The crew were very nice and helpful. The airplane was clean."
חסרונות: "There's no entertainment in spite the flight duration was more than 4 hours. The food was cold sandwiches in stale buns. Boarding was not well organized and was done in busses. Flight was 15 minutes delayed."
חסרונות: "Flight was delayed, and above all the luggage was not board on the plane. This was however said to us after the plane was boarded and on the way up!!! That is when we also heard we are landing in Rhodos on the way to Tel Aviv to refuel the plane because of a technical thing which they knew even before the flight. So the flight was few hours longer. The plane was old and with this "error" you get to pray you ll even reach your destination. . Food? No good on the flight, only water to drink. You can buy something from the free shop while flying!!! Afterwards we had to wait for our luggage for 6 days being told it is gonna be delivered to us every day. Unless you have nerves to spare and you wanna argue a lot, and I mean A LOT, do not fly with this company!"
יתרונות: "The crew was nice"
חסרונות: "Food really bad. Delayed. Old plain."
יתרונות: "The stuff were nice after we left..."
חסרונות: "We ordered the flight 3 months ago. A week before the flight, after all of our plans were booked, we received email about 2 hours delay! When we arrived to the airport, we discovered that the flight is operated by other company (Travel Service) and when we arrived to the boarding gate, we discovered that there is another delay because the airplane arrived late! Another 60 minutes delay, we landed around 23:00,and basically - it ruined the first days of our trip, since we made plans according to 19:30 landing !"
חסרונות: "I got to the airport and I was stranded because there was no such flight please credit my account immediately. I also called several times before hand to confirm my flight and was sent emails with the same ticket information. And incredibly rude customer service. I also had to re-purchase a new ticket from another airlines, which I also believe in good faith you should pay, to make up for the incredible inconvenience you put me through."
חסרונות: "Check up security was extremely bais...... and un human with way they did their security checks. Unacceptable and time consuming. My personal belongs that was suppose to come with my hand loggage they obligated me to go in my check in loggage. The danger to that is that third parties could touch my belongings or even break carting the bag to one side to another.."
יתרונות: "aircon worked well, boarding was easy"
חסרונות: "half the flight was children and they were not quiet. There was lost of screaming and crying"
יתרונות: "Atentive and nice crew"
חסרונות: "Uncomfortable sits... no food..."
חסרונות: "Boarding was a zoo. Plane old and tight."
יתרונות: "Everything ;) plans , food and service"
יתרונות: "Nice, short flight from tlv to Eilat"
חסרונות: "Nothing. The entire flight was just wonderful"
חסרונות: "vayama are the worst booker ever. i have never received such unprofessional service in my life. i never thought it could exist and i come from israel."
חסרונות: "The flight was delayed 2.5 hours and they were not keeping us updated, the plane was so outdated and old the seats were horrible, the food was beyond awful, and it was also not an arkia plane it was another small random airline's plane....overall the experience was NOT GOOD"
חסרונות: "The fact that there was no online checkin :/"
יתרונות: "Great customer service. They changed our flight without any questions. Smooth flight."
יתרונות: "The crew was very nice."
חסרונות: "Terrible food - you offer one sandwich for a 5 hour flight? If this is a low-cost then at least offer the opportunity to buy food.. Overcrowded plane - this is a very old plane, no space to move, and boy it was crowded."
יתרונות: "It was fast"
חסרונות: "The drinks"
חסרונות: "Ground support for landing in tlv is horrible waiting for bus outside plane for a long time even thouh flight was on time"
חסרונות: "Plane was delayed by two hours"
חסרונות: "The online check in is not effective cause you must go to the desk the boarding pass not open the gate it's make you delay and is not comfortable it's push me not to fly with Cyprus airlines"
חסרונות: "Not comfortable to have the boarding in hand and can't go direct to the flight you must go to the desk and is not possible to take baggage to the plan it's make you long delay"
חסרונות: "Very rude staff"