Poor food quality and quantity . Old flights less comfort. Boarding flights in Dubai and India are very poorly unorganized. Veg meals are limited in flight
Food was bed it was Hindu meat and I am vegetarian called earlier to changed to vegetarian food but only changed whole going back to india and coming back give me Hindi food and it was meat so can’t eat, asked crew to give me some fruit or vegetarian food but no one came to help me out brought sand food again Hindu meal and I told her I am vegetarian stayed hungry since I don’t like only bread either with out subji. Also charged me extra at the airport I can’t take a Bavk pack with out lap top and charged ne for that almost $100, that’s not right. Please give me refund my $100. Thanks
יתרונות: "The crew was wonderful. The food was excellent.the seats was comfortable."
חסרונות: "The whole boarding process was lengthy and totally unnecessary with the extra steps"
יתרונות: "Crew was a little curt in giving instructions - open that window ma’am"
חסרונות: "I requested the meal a little later cause I was asleep... but she said not possible. I would e been ok with a cold meal a little later cause I wasn’t feeling well. Would’ve appreciated a little understanding."
יתרונות: "Crew is good, attentive, embodies the middle eastern hospitality culture."
חסרונות: "Connecting through Dubai was terrible, 1 hour delay before flight take-off was awful, food was less quality than previous flights, flight attendants congregated in front of my seat by the galley, parked all sorts of things there, could not sit comfortable the entire flight."
יתרונות: "The seat was not comfortable and the food as well"
יתרונות: "Flight crew & food"
חסרונות: "Need avoid delay flight, it’s hard to catch connecting flight"
חסרונות: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
יתרונות: "Easy booking on line"
חסרונות: "The gate was changed in Dubai without informing the passengers whom waiting on the original gate printed on the boarding pass. And charged me no show fees and delayed for an extra 12 hrs. I have the evidence of you need them."
חסרונות: "This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers."
חסרונות: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
יתרונות: "Nothing. Will never fly with emirates again"
חסרונות: "Disaster from start to finish. Use qatar much better public service. And make an effort to get you on connecting flight"
יתרונות: "The Seats are very Comfortable"
יתרונות: "Every aspect of travel was excellent, boarding, flight, crew services"
יתרונות: "Not really there service are not like before"
חסרונות: "better boarding system required"
יתרונות: "I’m glad the connection time was short and reached the destination in good time."
יתרונות: "Food was excellent (Emirates rep helped choose Asian veg per my need description)"
חסרונות: "Not applicable"
יתרונות: "Excelent food, great cabin crew, pleasant flight!"
חסרונות: "I cant cause im still at quantos waiting for them to find my god damn bags!"
יתרונות: "Great food and Entertainment"
יתרונות: "The crew was very attentive and patient inspite of the flight being full."
חסרונות: "The boarding at DBX was chaotic. It was disorganized and not executed properly - boarding was not done by priority or by zone in the begininng. Unaccompanied minors were boarded at the end, they should have been boarded first and their cabin baggage take care of first. The quality of food is average ... it used to be much better. No alcohol was served in the flight; was not provided even after requesting one; didn't bother to ask again. The choice of movies were limited"
יתרונות: "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
חסרונות: "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"
יתרונות: "Great service from flight attendants. Fast professional and courteous. The flight wasn’t full so there was plenty of room to move around."
חסרונות: "Baggage retrieval process is slower than normal. The airplane food was well, airplane food bland low quality."
יתרונות: "Entertainment and the seats (leg room)"
חסרונות: "Food is horrible. The option you want usually runs out and then you are at the mercy of the service crew to find one"
יתרונות: "The service was good."
חסרונות: "Food was horrible."
יתרונות: "Arguably the best service I've ever had on a flight"
חסרונות: "Had to stop movie 20min prior to landing as I was in emergency exit row"
יתרונות: "Loved to watch a movie and get wonderful service"
חסרונות: "Can't think of anything"
חסרונות: "The staff was extremely rude and mean. They skipped me for food and had overall poor behavior. Worst international flight I've ever been on"
חסרונות: "AS we boarded the staff weighed our carry on luggage. This created hardship and stress. If they felt my carry-on bag was too heavy I would be in big trouble, because I didn't have any money to pay additional fees."
יתרונות: "Staff very nice. Food good. Loved the stewardesses outfits!"
יתרונות: "Everyone was very plesant. The flight dinner was tasty."
חסרונות: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."
יתרונות: "Wifi was working ok"
חסרונות: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"
יתרונות: "Staff is very attentive and always around. I am not a fan of instant coffee, but I got a cup of coffee when I asked for one outside of "meal times". The leg room is good, though I could still use a little extra."
חסרונות: "I wish the crew asked all passengers to reset their seat upright when food is served. I am quite tall and having the person in front of me recline is uncomfortable at all times, but while eating, there just isn't very much elbow room. Also the temperature in the cabin is really too cold. The entertainment system uses a two-prong plug for the headset, which requires you to bring an adapter if you want to use your own noise-blocking headset or headphones."
יתרונות: "Compare Air Portugal who flew this part to Emirates is like comparing chalk and cheese. Air Portugal need to up their game."
חסרונות: "Cramped, very poor boarding. TAP should reduce the recline of the seats to give more comfort for those behind. More and more airlines are reducing the recline to save annoyance to others."
יתרונות: "I liked how friendly the staff was and that they do not nickle and dime you for everything."
חסרונות: "The lack of legroom in Economy."
יתרונות: "Leg room, seat comfort, crew, service"
חסרונות: "Food, stay at dubai hotel"
חסרונות: "Checkin process takes long"
יתרונות: "The crew had such outstanding service!! Looking forward to fly Emirates again."
יתרונות: "The flight was lovely. The seats were much wider than typical airlines and comfier. I had plenty of space, especially for my legs. I was able to sleep comfortably for most of the flight. The in flight entertainment was also amazing. The TV's all worked and there were plenty of movie/ TV show options. It helped pass the time. It was also free which was great. All and all it was a wonderful experience. I loved flying Emirates."
חסרונות: "The boarding process was a bit confusing. It seemed to go by rather quick and had I not been paying attention I think I could have missed the flight because I didn't realize what the boarding process was like."
יתרונות: "I loved the food."
יתרונות: "enjoyed the flight this time around. my last experience in Emirates was not good. happy this time."
חסרונות: "Food wasn't that great. They ran out of choices"
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
חסרונות: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
חסרונות: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
יתרונות: "Great service"
חסרונות: "No room"
חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
חסרונות: "Nothing beat"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "the price"
חסרונות: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
חסרונות: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
יתרונות: "friendly crew and superior service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "Food and entertainment are great"
חסרונות: "The airplane is not as good as you would expect from the best airline in europe"
חסרונות: "No vegan good woithout order"
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "Security going from venice to Istanbul then israel could have been better"
יתרונות: "Food crew movie selection"
חסרונות: "Both flights were late and I missed my connection"
יתרונות: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."
יתרונות: "Great chairs"
חסרונות: "Great flight company"
יתרונות: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
חסרונות: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."
חסרונות: "Drops coming down from the Air condition system"
יתרונות: "Half empty plane"
חסרונות: "Food n movies"
חסרונות: "Another snack midflight."
יתרונות: "Crew was great"
חסרונות: "Didn't have the vegetarian meal I ordered"
יתרונות: "Really friendly crew"
חסרונות: "No entertainment, worst food I've ever had at an airline"
חסרונות: "My sun glasses were stolen out of my luggage !!"
חסרונות: "the seats and service as a whole"
חסרונות: "I missed the flight to Manchester due to delay in the flight to Munich"
יתרונות: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
חסרונות: "No entertainment. Plane was cold."
חסרונות: "i ordered 1 kosher meal and the flight attendant said they gave out all special meals and ours was not on the list"
חסרונות: "I couldn’t eat the food"
יתרונות: "On time, easy boarding, nice crew"
חסרונות: "Seats were hard as rocks, I was squirming within the first hour. No entertainment."
יתרונות: "The service. Smooth flight."
יתרונות: "Great crew. Ontime. Great online check in process."
חסרונות: "When we got off the plane in Frankfurt, they put us in shuttle buses to take us to the terminal. My wife and I got separated and were on different buses. The two buses took us to different terminals, despite airport staff assuring us that there was only one drop-off point for the shuttles. If there was a sign saying which terminal the shuttle was going to, it was not clear."
חסרונות: "Cramped seating :-0"
יתרונות: "Great pilots and crew."
חסרונות: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."
יתרונות: "crew is nice"
חסרונות: "breakfast was pretty lame !"
חסרונות: "Where is my bag"
יתרונות: "Very good care ofrom the staf Not cold"
חסרונות: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
חסרונות: "Terrible boarding. Finally we were almost 1 hour delay in departure"
חסרונות: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
יתרונות: "the seat was cool, txting home while flying was nice. charging phone is always great"
חסרונות: "seat was tough, food was not fabulous..."
יתרונות: "Accurate. Friendly."
חסרונות: "My suitcase weal broke during the flight!!"
יתרונות: "The crew was very helpful, attentive, and friendly."
חסרונות: "The vegetarian (Lacto-Ovo) meal options were terrible, and the seats were fine, but not amazing."
יתרונות: "A lot of drinks"
חסרונות: "One hour in late"
חסרונות: "2 hours delay. Bad food"
חסרונות: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"
יתרונות: "Nice crew"
חסרונות: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"
יתרונות: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
יתרונות: "The flight crew was amazing.I recommend this service to anyone who's traveling"
יתרונות: "Friendly. And efficirnt crew"
חסרונות: "I didn't got the seats i asked for in the check in."
חסרונות: "Little food"
חסרונות: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."
חסרונות: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
יתרונות: "Traveling in early February, the plane was relatively empty. Crew was very nice."
חסרונות: "No entertainment on flight! Smallish plane."
יתרונות: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
חסרונות: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."
יתרונות: "Service & food were good in business class."
חסרונות: "The business class seats were identical to coach, with no leg room."
יתרונות: "I was rescheduled on another flight improperly"
חסרונות: "Flight did not take off staff was rude unhelpful I won't use them again"
חסרונות: "The seats were too hard. I have never felt that way on any other flights."
יתרונות: "Everything about the service staff the plane amazing"
יתרונות: "Crew service"
חסרונות: "No entertainment on board"
חסרונות: "seats are way too close to each other."
חסרונות: "I didn't like that I bought a bottle of perfume and they let me take it from Israel to Germany without a problem, and as soon as I got to Germany they trashed it saying that it should've been in a sealed bag, so 80$ went to trash or God knows where,,"
חסרונות: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
יתרונות: "good seats."
חסרונות: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."
חסרונות: "Not enough leg room in Economy. God reason to fly other airline"
חסרונות: "They allow you to pull out your own laptop and access their wifi and entertainment content but provide no outlets to charge your device to do so"
חסרונות: "No entertainment"
Overbooked flight which led to big delay.
Ckin and bording were great! Top team in Porto.
חסרונות: "TAP doesn't understand the first thing about customer service."
חסרונות: "Late as always"
חסרונות: "Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together."
יתרונות: "Seats super comfortable. Big screen entrainment."
חסרונות: "One more time offer drinks for a very long travel time (other 10H)."
יתרונות: "Fairly new plane with clean/comfortable seats"
חסרונות: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"
יתרונות: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
חסרונות: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"
חסרונות: "Real time information about departure and gate info for delayed flight would have been helpful"
יתרונות: "Newer planes, good service"
חסרונות: "The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros."
חסרונות: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."
יתרונות: "everything from the boarding and check-in process to in flight comfort."
יתרונות: "Crew was superb!! Very attentive and extremely willing to help people when called upon."
חסרונות: "Aircraft entertainment screens were not working at all at a lot of seats. Airbus 330-300 was dated and the cabin amenities were in disrepair. But overall the flight satisfied everything that was needed!"
יתרונות: "Great crew and good seat with enough space."
חסרונות: "Overall is fine !!!"
יתרונות: "Mechanical delays leaving London, missed flight connection to New York, now TAP wants to charge me for rescheduling!"
יתרונות: "Everything was very good."
יתרונות: "I would def use this airline again."
חסרונות: "The only issue was they’re weren’t any outlets to charge your phone or laptop"
יתרונות: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
חסרונות: "I like Kayak. But am very concerned about booking through in the future with this treatment."
יתרונות: "Nothing to like. Rude staff."
יתרונות: "Planes clean and in good condition."
חסרונות: "Crowded and late departure."
יתרונות: "Overhead luggage space"
חסרונות: "No entertainment, either video or audio."
יתרונות: "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
חסרונות: "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."
יתרונות: "Flight was only 15 minutes late"
חסרונות: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."
יתרונות: "The stewards and stewardessen were very professional and friendly"
חסרונות: "had to pay bag fee, though website said 1 hold bag was included!"
יתרונות: "Easy mobile check in process,"
יתרונות: "Modern appointed plane with places for technology and charging points"
חסרונות: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"
יתרונות: "The Magnum ice cream was a great touch."
חסרונות: "We thought that $35 per bag is a bit too much when other airlines are $25."
יתרונות: "Best flight I have ever taken. Hands down"
יתרונות: "The flight was quick, boarding was easy and efficient."
חסרונות: "Flight attendants can be a bit nicer."
יתרונות: "Good entertainment system"
חסרונות: "Flight crew could have been more polite"
יתרונות: "Crew waa super attentive & friendly"
חסרונות: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"
חסרונות: "2 hour delay for a 30 minute flight. Really?"
חסרונות: "Carrying your luggage downstairs is crazy. And then taking a crammed bus to board the plane -- seems very 1960's"
חסרונות: "The lady changed my 11H seat for another seat (29B) when I claim that this is not fear , a man said to me that if I insist in this matter he will not let me in Or flight , for me this was an abuse"
יתרונות: "Very pleasant flight."
יתרונות: "Absoulty nothing"
חסרונות: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."
יתרונות: "Staff couldn't have been more courteous."
חסרונות: "Little confusing at the gate but mainly due to poor PA system not the staff. Happens a lot at airports in my experience"
יתרונות: "+ quick and easy flight + Snack was okay"
חסרונות: "- Difficult to find TAP to get boarding pass. The boarding pass is necessary for Wifi in the airport."
יתרונות: "We left on time, east flight"
חסרונות: "Not much leg room."
חסרונות: "this was a very last minute flight to return home. It was cancelled within hours. I am very disappointed."
חסרונות: "Boarding awful. Freezed in the cabin as "It's better for the crew." Flight overbooked - nothing was done to accommodate the people without tickets. They just put you in their next flight. They do not try to seat you with the other airlines! The board crew is hit or mis. Once on the continental flight I called for service from about the beginning of the flight- no one came to check why did I call for help. Bad service! Just before landing one of the crew members turn off my request sign without even asking me. So, no more TAP for me..."
יתרונות: "The crew was nice and helpful"
חסרונות: "The plane was very old, the screens to watch the TV were horrible, the resolution was very bad, you can't barely see anything. The choices or movies are very bad, and you cannot select when to start the movie. Some toilets did not have soap."
חסרונות: "Long lines at check-in and airline checkin-counter number confusion."
יתרונות: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"
יתרונות: "Left late but made up time and landed ahead of schedule. Seat was large and comfortable. All personnel were efficient, helpful and courteous."
חסרונות: "Did not like the food. One small, not so good tuna sandwich. Ugh!!!"
Crew was good , flight comfortable. Sittings were apart ( I think that when ticket price is above a certain amount a sit choosing phase is a must , since the price was not so low )
They charged us 29€ to put luggage down in the airplane hold…we were forced to carry the suitcases about 200 meters from the terminal to the plane all across the grounds …. FINALY, there was no one there to take the luggage, so we carried’m in the airplane cabin … Flight attendants suggested to write to the company to get the many back; which we'll do it as son as we get back home.
יתרונות: "That we got home"
חסרונות: "It was 2 hours late which meant we missed our train and got home 4 hours late"
יתרונות: "Great crew and comfortable seat"
יתרונות: "Flight was pretty smooth"
חסרונות: "Seats allocated"
יתרונות: "Staff ok"
חסרונות: "I HOUR DELAY"
חסרונות: "Our seats smelled like feces. We were forced to gate check our bags even though we each had just one small carry on."
חסרונות: "31/2 hours delay, worse place landing no air conditioning"
יתרונות: "Staff were great (as always) with Easyjet."
חסרונות: "Flight was diverted to Athens due to heavy winds. Quite common with Mykonos apparently. Was a bit of a mess when we landed in Athens...left hand didn’t know what the right was doing."
יתרונות: "Boarding flowed well. Good flight, helpful staff."
חסרונות: "Left a little late but made good time. A positive experience."
יתרונות: "The crew was nice"
חסרונות: "One of the toilets was out of order"
חסרונות: "The landing was very bad"
חסרונות: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
חסרונות: "Everything. We waited an hour in the plane to take off and another hour when we landed to exit the plane. And then our luggage never arrived"
יתרונות: "It was on time"
חסרונות: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
חסרונות: "Airplane seats"
חסרונות: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
חסרונות: "Delayed, limited food menu"
יתרונות: "Low price, clean, cheerful cree"
חסרונות: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
יתרונות: "Their friendly service was great"
חסרונות: "leg room might push me out of their great airline"
יתרונות: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
יתרונות: "The crew and flight experience in general was nice"
חסרונות: "3 hours delay! Also, few people got a 5€ bonus (for food/drinks) but most of us didn’t know about it."
יתרונות: "The food is reasonably priced and tastes good."
חסרונות: "The seats don't recline and are so cramped you can't possibly take a nap."
חסרונות: "2 hours delay caused us to lose the day"
יתרונות: "On time and friendly staff"
חסרונות: "The take off was delayed too much."
חסרונות: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
יתרונות: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
חסרונות: "New aircraft"
יתרונות: "easy boarding"
חסרונות: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
יתרונות: "Very fast boarding, crew is efficient and plesent"
חסרונות: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."
חסרונות: "The flight was an hour and a fourth-five late for a 1:15 minutes flight. we got to the airport 30 minutes before the scheduled flight (2 hours before the departure) and they wouldn't let me check in."
יתרונות: "I was offered to check in my hand luggage for no extra fee"
חסרונות: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
יתרונות: "Good communications from the Captain on the delay. Crew were great, very friendly and showed empathy with passengers who did not understand the security measures. The pilot made up some time on the way back."
חסרונות: "Extra Security measures are necessary, but this delayed the flight and many passengers do not check to see what they are allowed to carry."
יתרונות: "It was an easy quick trip! No problems. Kind service."
חסרונות: "We had bags to check and had to pay $50 extra per bag. We weren't aware we had to check them prior to checking in for flight. It took forever and we had trouble when having to return to show proof of payment. Not a good experience in Nice."
יתרונות: "time of booking and checking in"
יתרונות: "Cabin crew is always nice to passangers"
חסרונות: "After an hour delay, there was a double check system. No jet way"
יתרונות: "Gave us.hard time with the hand laggage"
יתרונות: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
חסרונות: "very long delay (however it was weather related and the airline could do nothing about it )."
חסרונות: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
יתרונות: "Easy and smooth boarding, on time"
חסרונות: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
חסרונות: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
חסרונות: "One bathroom was broken the entire flight leaving just one open and long lines to it"
יתרונות: "The leg space was better than usual"
חסרונות: "I expect water to be provided in any flight, and it was missing"
יתרונות: "Very kind crew"
חסרונות: "No drinking water left after 3 hours flight"
חסרונות: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
יתרונות: "The boarding and the treatment our bags got was efficient and friendly."
חסרונות: "Just like the emails I got suggested, I checked in online pretty early. The seats I got were the absolute worse located right in front of the toilet in the last row. Trying to get any comfort with no option to lower the back of our seat and bearing the noise of people using the potty - that was a bit too much. Needless to say our seats back home are even worse since they are on the parallel row in front of the door to the toilet. If all that isn't enough we wanted to drink some fine whiskey we brought with us from the duty free and the bottle was confiscated by the flight attendant, who claimed that I cannot drink any alcohol that wasn't bought from the plane. In the seat next to me, by the way, was a guy eating sushi he just got before boarding. That felt absurd and unjustified."