מצא טיסות זולות מ וילנה ל תל אביב

חסרונות: "The TV wasn't working and the crew I asked for help didn't do anything about it"

יתרונות: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
חסרונות: "---"

חסרונות: "Delay of 1 hour, waited on the plain extra hour."

חסרונות: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

יתרונות: "Nirmal"
חסרונות: "Ok"

חסרונות: "No AC"

חסרונות: "Movies didn't work well"

יתרונות: "The landing."
חסרונות: "My special meal had been canceled."

יתרונות: "Everything."

יתרונות: "Everything perfect . Departure /arriving / check in / transfer lenth ."

יתרונות: "Nothing"
חסרונות: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

יתרונות: "EVERYTHING !!!!"
חסרונות: "NOTHING TO UNLIKE"

חסרונות: "Boarding problems"

יתרונות: "Big plane"
חסרונות: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

חסרונות: "The flight from LAX was delayed which can happen but they were so dysfunctional in Istanbul that we not only missed the original connecting flight to Tel Aviv but the next two subsequent ones as well. They sent us from one end of the airport to the other and made us wait in 4 different lines before sending us to the next one. Our baggage arrived opened and taped closed and had been rifled through. My 90 year old mother almost collapsed because wheelchairs in LAX and in Istanbul never arrived."

חסרונות: "Delay 1 hour!"

יתרונות: "Same as above"

יתרונות: "The quality of their team"

יתרונות: "Plenty of room Nice multimedia screens"

יתרונות: "Entertainment"
חסרונות: "Crew was ok"

יתרונות: "Short"

יתרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
חסרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"

יתרונות: "A light meal."
חסרונות: "Very crowded -- good for the company. Delay in taking off."

חסרונות: "The delay"

חסרונות: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

יתרונות: "Great"
חסרונות: "Great"

חסרונות: "great delay without explanations"

יתרונות: "Everything"
חסרונות: "Waiting over 2h in the customs in Istanbul."

יתרונות: "The Crew!!!"

חסרונות: "to hot, very hot!!!"

חסרונות: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

חסרונות: "The company lost my baggage"

יתרונות: "Quick and nice"

יתרונות: "To small area for passengers after security before boarding"

יתרונות: "comfort"

יתרונות: "The crew on the flight were very nice"
חסרונות: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

יתרונות: "Aside from the crew and their patience, nothing"
חסרונות: "Everything aside from the crew"

חסרונות: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

יתרונות: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
חסרונות: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."

יתרונות: "Great!"

יתרונות: "Excellent and cooperative staff. It was a smooth flight."

יתרונות: "The service, food, efficiency"
חסרונות: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

יתרונות: "Friendly crew."

חסרונות: "Checked bag got ruined, servie was terrible"

חסרונות: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

יתרונות: "The food and service"

יתרונות: "Once on board flihht was fine."
חסרונות: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

יתרונות: "EVERYTHING"

יתרונות: "Kind. Generous. Competent. Relaxed. Thank you."

חסרונות: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

יתרונות: "I"

יתרונות: "Cops is always a good reason to flight"
חסרונות: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

יתרונות: "Nothing"
חסרונות: "Everything"

חסרונות: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

יתרונות: "Friendly crew"

יתרונות: "The crew was amazing and extremely helpful!"
חסרונות: "The food could have been better"

חסרונות: "See above."

חסרונות: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

יתרונות: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
חסרונות: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

יתרונות: "Plane was new, and seatback screen responsive and functional."
חסרונות: "Economy seats not very comfortable, very tightly packed together"

יתרונות: "The airplane"
חסרונות: "Nothing"

יתרונות: "Intranet meant I could watch movies on my iPad"
חסרונות: "Seats are very uncomfortable"

יתרונות: "Intranet wifi meant I could watch entertainment on my iPad"
חסרונות: "Seats are very uncomfortable"

חסרונות: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

יתרונות: "Crew was very nice and the food was excellent."

יתרונות: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

יתרונות: "Staff was so helpful and attentive to our needs.Providing service with a smile."

חסרונות: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

יתרונות: "The free glass of red wine when the plane finally took off."
חסרונות: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

חסרונות: "No offer of snack with no egg in it."

יתרונות: "Everything!"

יתרונות: "Nice staff, very professional and helpful."

יתרונות: "Boarding was on time"
חסרונות: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

חסרונות: "Please see comments above about this flight."

יתרונות: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

יתרונות: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

יתרונות: "The service was very professional."
חסרונות: "Everything went well."

יתרונות: "Only the cabin crew was good."
חסרונות: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

חסרונות: "The flight was late, real late."

יתרונות: "The airplane have great entertainment system. The cabin crew are very nice."

יתרונות: "The inflight service"
חסרונות: "The 3 hours delay"

חסרונות: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

יתרונות: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
חסרונות: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

יתרונות: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
חסרונות: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

יתרונות: "Friendly onboard staff"
חסרונות: "Treated like cattle while boarding unless your preferred member. Average food quality."

יתרונות: "Leg room is bigger than average, there is also a foot step which helps you to relax."
חסרונות: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

יתרונות: "Arrived on time"
חסרונות: "Cattle car accommodations"

יתרונות: "Flight went smoothly"
חסרונות: "Flight left late The seats are small and crowded There are no entertainment options"

חסרונות: "The crew was not very polite."

יתרונות: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
חסרונות: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

יתרונות: "Nice Flight Attendants Good Food"
חסרונות: "Flight was delayed by 1.5 hours"

יתרונות: "The crew was very nice and helpful."
חסרונות: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

יתרונות: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
חסרונות: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

יתרונות: "Crew"
חסרונות: "No entertainment or usb plugsto charge."

יתרונות: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
חסרונות: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."

יתרונות: "Not much"
חסרונות: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

יתרונות: "Boarding efficient, Air France flight to Paris was brief and pleasant."
חסרונות: "Seat a bit uncomfortable"

יתרונות: "Pleasant staff."
חסרונות: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"

יתרונות: "i tried to cancell my flight but didnt answer me1"

חסרונות: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."

יתרונות: "Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT."

יתרונות: "That we landed safely"
חסרונות: "Flying with other company"

יתרונות: "I liked dinner menu. Not so much breakfast...."
חסרונות: "USB not power outlet under the seat was charging my kindle.... why? When i plugged in the light on my kindle was “on” but kindle never got charged up. My seat was not reclining...."

חסרונות: "More cofffe"

חסרונות: "flight was delayed 4 hours"

חסרונות: "deley"

יתרונות: "Everything was excellent"
חסרונות: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"

חסרונות: "We had seats not together. As more of passengers. Only asking to change seats helped"

יתרונות: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."

חסרונות: "Better punctuality"

חסרונות: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."

יתרונות: "Direct flight"
חסרונות: "Long flight."

יתרונות: "On time as I had a connection outbound. All good in the transfer."

חסרונות: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"

יתרונות: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
חסרונות: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"

יתרונות: "Everything"

חסרונות: "They lost my laguage."

יתרונות: "Modern new plane, efficient plane crew"
חסרונות: "Chaotic boarding, seats have very little support, no food or entertainment"

יתרונות: "The crew"
חסרונות: "Change gate"

חסרונות: "late departure"

יתרונות: "The crew was polite and boarded quite on time The airplane was clean We landed early"
חסרונות: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."

יתרונות: "The gate crew was polite and communicative when asked what was happening with the delays. The flight itself was uneventful."
חסרונות: "There was no real food except for purchase, and the flight attendants went so quickly through the aisles I couldn't even catch their attention. The flight was 45 minutes late and the departure kept creeping up in 10 minute increments before it finally just said "delayed. I would have liked entertainment on the flight. I was in a row with 3 seats filled and then there were other rows completely empty. So the seat selection was not accurate at all."

יתרונות: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
חסרונות: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"

חסרונות: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."

חסרונות: "My luggage didn’t arrive. Plane left with a delay."

יתרונות: "Costs like regular flight feels like low cost"

חסרונות: "I don't like to seat by the window, and I couldn't change it by on line..."

יתרונות: "it was a short flight"

יתרונות: "Crew was fine."
חסרונות: "Not a comfortable seat, no food and no entertainment."

יתרונות: "Pleasant crew"
חסרונות: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."

חסרונות: "None efficiante boarding resulted in delay"

יתרונות: "Seats were full recline and very comfortable. Nice large windows."
חסרונות: "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."

חסרונות: "very inconviniebt seats"

יתרונות: "Not 1 thing !!! Bad.bad.bad"
חסרונות: "The legs room, no free meal, on the flight from warsaw to tel aviv. 1 hour late on departure from warsaw to tel aviv"

יתרונות: "The crew was nice, and the pillows was OK."
חסרונות: "All the rest, including the wait for the airport bus, and the noise at the flight"

חסרונות: "Shitty service on board"

יתרונות: "Crew nice, polite"
חסרונות: "Fly time allways not on written agreed"

יתרונות: "Nothing (except the safe landing)"
חסרונות: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."

חסרונות: "no food was served, only water. no entertainment was offered."

יתרונות: "Nice and soft landing."
חסרונות: "At check in they refused to a small hand bag claiming that only one suitcase per passenger is allowed. The seats are not reclining."

יתרונות: "I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless."
חסרונות: "I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed"

יתרונות: "Getting iff"
חסרונות: "Overcrowded Poorly organized"

חסרונות: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."

יתרונות: "food prices, all on time"
חסרונות: "entertainment"

חסרונות: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"

חסרונות: "You sold me no lagge ticket, and than charged extra"

יתרונות: "The food!"
חסרונות: "The layover but that's not in your control so no worries!"

חסרונות: "The seats are squeezed, no space for normal legs. you have to wait a long time for a glass of water. I AM NOT FLYING WITH THEM ANY MORE"

יתרונות: "it was fine and my luggage arrived"
חסרונות: "seats no food"

יתרונות: "yes. It was perfect."

חסרונות: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

יתרונות: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
חסרונות: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

יתרונות: "Clean airplane nice pretty stewardess in short dress."
חסרונות: "Probably private jet whit hot tub."

יתרונות: "Big space to front seat"
חסרונות: "offer drinking water"

חסרונות: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

חסרונות: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

חסרונות: "no food or water in economy - for a 5 hour flight."

חסרונות: "Announcement At the airport and the plane needs speak English more clearly. Thanks!"

יתרונות: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
חסרונות: "Flight was delayed"

יתרונות: "Small compliment from Air France was lovely and unexpected"

יתרונות: "All fine"
חסרונות: "Flight delayed 2 hours"

יתרונות: "Simple no frills airline"

חסרונות: "Ок"

יתרונות: "Crews on Air France are outstanding!"
חסרונות: "Baggage was lost and was delivered 2 days later."

יתרונות: "Crew were efficient and friendly."
חסרונות: "Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable."

חסרונות: "would not check my bag to final destination"

חסרונות: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."

חסרונות: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."

יתרונות: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
חסרונות: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

יתרונות: "most of the crew were polite and helpful"
חסרונות: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."

יתרונות: "Newer plane."
חסרונות: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

יתרונות: "If water was free it would be better. Other than that everything was fine"
חסרונות: "."

יתרונות: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

יתרונות: "Flight was short and sweet, no problems to report."

יתרונות: "Easy for my friend and I"

חסרונות: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"

חסרונות: "An extra fee is charged if you don't check-in online."

יתרונות: "The helpful ground person at check-in."
חסרונות: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"

חסרונות: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

חסרונות: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

יתרונות: "Brand new aircraft Wider seats as normal Good selection of food"
חסרונות: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."

חסרונות: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."

חסרונות: "paying for water!"

חסרונות: "Who charges for coffee, jeez"

יתרונות: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
חסרונות: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."

חסרונות: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."

יתרונות: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
חסרונות: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

חסרונות: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

יתרונות: "Boarding was efficient."
חסרונות: "No free food or drink of any kind. That would have been okay since prices were reasonable. However, they completely skipped my row on my side of the plane, and I had to use the call button to get service."

יתרונות: "Moved up to First class section."
חסרונות: "No refreshments"

יתרונות: "Friendly crew, tons of meal options, good price."
חסרונות: "Checked in luggage is only 20kg, there's no entertainment in flight."

יתרונות: "New Planes, crew"
חסרונות: "Entertainment cost !!!"

חסרונות: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."

יתרונות: "The flights were on time, and the Riga airport was efficient."
חסרונות: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."

יתרונות: "Efficient"
חסרונות: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"

חסרונות: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"

יתרונות: "Smooth flight"

יתרונות: "Clean and modern airport in Riga Baggage well handled on connection"

חסרונות: "Uncomfortable, cramped."

יתרונות: "It was wonderful"
חסרונות: "Best booking app ever"

יתרונות: "The crew reacted good to the change of plane"
חסרונות: "Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience"

חסרונות: "30 min delay !"

חסרונות: "It was hard to keep the washrooms clean despite the effort"

יתרונות: "Ok"
חסרונות: "Ok"

חסרונות: "vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows."

יתרונות: "The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again."
חסרונות: "no TV or other entertainment options so make sure to bring your own device or a book."

יתרונות: "Good schedules, good prices."
חסרונות: "They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable."

חסרונות: "25 min late too much announcements during night flight, especially about duty free items and prices..."

יתרונות: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
חסרונות: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."

חסרונות: "Delay, nothing to eat, poor service !"

יתרונות: "Food was better than average."
חסרונות: "Boarding could be done more efficiently."

יתרונות: "The flight crew was accommodating and genuinely worked to meet passenger needs during the boarding process and also while I'm flight. The flight entertainment included a good, and varied set of options."
חסרונות: "1. There is a security check just prior to boarding at the gate in Brussels that is not known about in advance. The process is not organized, nor did I (along with other passengers) understand why another checkpoint was being unexpectedly required.. 2. The food onboard (main meal - beef and snack - calzone) were not good; although they were served hot, they were bland and unappetizing. Contrary to popular belief, not all airplane food is "bad". 3. And finally, the restrooms were not kept clean during the flight - I had never seen that on any of the nternational airlines I've taken over several years."

יתרונות: "La atención, a diferencia de otras aerolíneas europeas se nota la sonrisa y gran atención."
חסרונות: "A la hora del despegue molestan mucho con las cosas."

חסרונות: "Service was bad"

יתרונות: "Everything apart from the punctuality"
חסרונות: "Delayed by an hour"

יתרונות: "Nice crew, old equipment"
חסרונות: "All food for purchase. Not even complimentary nuts. All drinks are for purchase. Including water!!! 4 hours flight not a glass of water unless you pay 3 euro. No entertainment. No USB or electric outlets. Thanks for not charging for use of bathroom."

יתרונות: "Film selection"
חסרונות: "Food was disgusting"

יתרונות: "nothing"
חסרונות: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

יתרונות: "Easy to cancel Trip"
חסרונות: "Kayak did not have a system of knowing that I cancelled the flights"

יתרונות: "Ok easy flight. Crew were great, really friendly:)"
חסרונות: "Seats to small, food humm? Dubious"

חסרונות: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."

חסרונות: "after a long flight from the states, no water in the connection flight. all security checks all over again. very crowded. air brussels you need to be improved."

יתרונות: "Not much"
חסרונות: "Departing out of Brussels International Airport, the security line to LEAVE the country was 3+ hours long. Not sure what the logistical problem was, but it was a poorly handled experience. They also said it was a daily occurrence."

יתרונות: "I had an aisle seat."
חסרונות: "No entertainment provided, except for the option to connect to their wi-fi. However, if you didn't have a wi-fi capable device, you were screwed. The food was disgusting - the worst I have ever experienced on a flight."

חסרונות: "I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!"

חסרונות: "Brussels Airlines was obviously throwing around the luggage as my hard shell suitcase was cracked irreparably when it arrived at the carousel."

יתרונות: "Nice equip and staff, comfortable and on-time"
חסרונות: "Veg meal requested but not processed."

חסרונות: "Mocarella and tomatoes wrap was not tasty. Tomatoes seemed to be old."

יתרונות: "Nothing special"
חסרונות: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"

חסרונות: "Completely chaotic service."

יתרונות: "On time Polite crew"

יתרונות: "The crew was nice"
חסרונות: "I paid for a ticket that includes a hot meal, but a day before the flight they changed their policy so I didn't get any meal. They even asked for money for a cup of water, and this is my red line. The seats recline and comfort is poor."

יתרונות: "Service"

יתרונות: "Small plain. No interlaken. Cold food"

יתרונות: "Nothing"
חסרונות: "Very noisy crew Not enough space for hand bugs."

יתרונות: "great flight... great experience"
חסרונות: "...the girl in my row threw up in secret during landing"

חסרונות: "bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers."

יתרונות: "leg space is quite big"
חסרונות: "the food was poor - Cold Pasta salad"

יתרונות: "Best business class for travel to and from Europe."

חסרונות: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."

יתרונות: "Nothing. Wanted it to be over already"
חסרונות: "Thw flight attendents gave a really bad service. They forgot to bring me food. The plain was really small and crowded... There was a lot of noise."

יתרונות: "The flight was on time!"

חסרונות: "* No information was provided to the passengers about an additional delay of the flight after the original 5 hour delay. * No compensation was offered for the inconvenience of a delayed baggage by 2 days. * My family is definitely not going to fly with Brussels Airlines after the experience we had."

יתרונות: "Nothing"
חסרונות: "Terrible food, very small and crowded aircraft."

חסרונות: "I bought my flight 2 months before, and at the gate I was told I'm on stand by, after the check in agent already took my bag, and without any explanation. No one could tell me WHY I was all of a suddent on standby. The answer I got was "I don't know, that's just how it is in the system". Completely unacceptable and against airline policy. I will be filing an official complaint with Brussels Airlines."

חסרונות: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"

יתרונות: "Second time I called customer support a A nice lady named Elisia was super friendly and helpful and was able to switch me to another flight on the same day."
חסרונות: "Received a text message that my flight back to the US was canceled. The first time I called Brussels Airlines customer service, I was offered only the same flight one or two days later. Phone support person was very unfriendly and unwilling to look at other options like booking me on another flight that same day."

יתרונות: "the same"
חסרונות: "the same"

יתרונות: "crew"
חסרונות: "The seats were completely uncomfortable, they have a leather thing where you put your neck on (on the long flights) which is completely uncomfortable. on one flight there was no entertainment system at all, and in the long one it was fine. Also on one flight while we have already been on the plane the light was delayed by over an hour, because they overbooked or something- it was pretty hell inside, very hot- and no one has even offered a warer. recommendation: avoid."