מצא טיסות זולות מ טורונטו ל תל אביב

חסרונות: "The TV wasn't working and the crew I asked for help didn't do anything about it"

יתרונות: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
חסרונות: "---"

חסרונות: "Delay of 1 hour, waited on the plain extra hour."

חסרונות: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

חסרונות: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

חסרונות: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

חסרונות: "The food"

יתרונות: "Nirmal"
חסרונות: "Ok"

חסרונות: "No AC"

יתרונות: "Luggage policy, helpful ground and air crew. Price."
חסרונות: "IST stoppover, damaged luggages."

חסרונות: "Movies didn't work well"

יתרונות: "The landing."
חסרונות: "My special meal had been canceled."

יתרונות: "Everything was well taken care of."
חסרונות: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

יתרונות: "Everything."

יתרונות: "Everything perfect . Departure /arriving / check in / transfer lenth ."

יתרונות: "Nothing"
חסרונות: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

חסרונות: "departure time changed 3 times"

חסרונות: "Boarding problems"

יתרונות: "Big plane"
חסרונות: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

חסרונות: "Delay 1 hour!"

יתרונות: "Same as above"

יתרונות: "The quality of their team"

יתרונות: "Plenty of room Nice multimedia screens"

יתרונות: "Entertainment"
חסרונות: "Crew was ok"

יתרונות: "Short"

יתרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
חסרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"

יתרונות: "A light meal."
חסרונות: "Very crowded -- good for the company. Delay in taking off."

חסרונות: "The delay"

חסרונות: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

יתרונות: "Great"
חסרונות: "Great"

חסרונות: "great delay without explanations"

יתרונות: "The Crew!!!"

חסרונות: "to hot, very hot!!!"

חסרונות: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

חסרונות: "The company lost my baggage"

יתרונות: "Quick and nice"

יתרונות: "To small area for passengers after security before boarding"

יתרונות: "comfort"

יתרונות: "The crew on the flight were very nice"
חסרונות: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

יתרונות: "Aside from the crew and their patience, nothing"
חסרונות: "Everything aside from the crew"

חסרונות: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

יתרונות: "Great!"

יתרונות: "Excellent and cooperative staff. It was a smooth flight."

יתרונות: "The service, food, efficiency"
חסרונות: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

חסרונות: "Checked bag got ruined, servie was terrible"

חסרונות: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

יתרונות: "Once on board flihht was fine."
חסרונות: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

יתרונות: "EVERYTHING"

יתרונות: "Kind. Generous. Competent. Relaxed. Thank you."

יתרונות: "Yes, Very good"

יתרונות: "The seats were so comfortable"

יתרונות: "Nice crew, good food."
חסרונות: "Both bathroom were not working in business class area."

יתרונות: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
חסרונות: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

חסרונות: "When its rain we shouldn’t walk to the air plain"

יתרונות: "Professional crew. Good simple check in."
חסרונות: "Nothing."

חסרונות: "All of the less than good, obvious!"

יתרונות: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
חסרונות: "Flight was delayed, had to run to my next connection flight."

חסרונות: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

יתרונות: "The crew was great. The soecial meal request was hadled well despite oversight."
חסרונות: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

יתרונות: "Great crew, comfortable seating with enough leg room."
חסרונות: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

יתרונות: "The crew"
חסרונות: "Seat comfort"

חסרונות: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

יתרונות: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
חסרונות: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

חסרונות: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

חסרונות: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

יתרונות: "The crew!!"

יתרונות: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
חסרונות: "Less legroom, storage space, bad food, few movie options."

חסרונות: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

יתרונות: "Flight duration"
חסרונות: "Very stingy with the drinks Cramped seats"

יתרונות: "NOTHING"
חסרונות: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

יתרונות: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

חסרונות: "Still waiting to board after missing this connection had to be booked on another airline"

יתרונות: "Staff very pleasant"
חסרונות: "Evening snack was not the greatest breakfast was pretty food"

יתרונות: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
חסרונות: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

יתרונות: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
חסרונות: "there was no lounge close to our departure gate"

יתרונות: "Food was just fine, movie selection very good"
חסרונות: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

חסרונות: "Bit cramped for space"

יתרונות: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
חסרונות: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

חסרונות: "Amesterdam airport employee was really rude"

חסרונות: "At some point the luggage was lost. here."

חסרונות: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

יתרונות: "Ground staff at Manchester very helpful"
חסרונות: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

יתרונות: "Good multi media access and content"

יתרונות: "Usual professional and friendly service from my airline of choice for most destinations."
חסרונות: "Nothing"

יתרונות: "That we didn’t crash"
חסרונות: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

יתרונות: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
חסרונות: "Nothing."

חסרונות: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

חסרונות: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

חסרונות: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

יתרונות: "I was upgraded to Buisness so, no complaints"
חסרונות: "No Marlboro light cigarettes on the duty free shopping cart"

יתרונות: "The cabin crew, the flight and communication and the cleanliness of the plane."
חסרונות: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

חסרונות: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

יתרונות: "The staff was fast and curteous."
חסרונות: "There is not anything to complain about besides the usual discomfort of travel."

יתרונות: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
חסרונות: "lack of meal options"

חסרונות: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

יתרונות: "Night flight so no entertainment allowed sleeping"
חסרונות: "Kosher food could be improved"

יתרונות: "Flight attendants tried their best given what they had to work with."
חסרונות: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

יתרונות: "Wide selection of entertainment, food was good."
חסרונות: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

יתרונות: "Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end."
חסרונות: "No food and no entertainment during the flight (which makes it similar to low cost flights)."

חסרונות: "Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre."

חסרונות: "Not much help at the airport my luggage was lost"

חסרונות: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"

חסרונות: "Could be better, say, like with Singapore Airlines.."

יתרונות: "Crew is amazing"
חסרונות: "Nothing"

יתרונות: "There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged."
חסרונות: "This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect."

יתרונות: "Crew was great."
חסרונות: "Delay of almost 24 hours."

חסרונות: "Very bad food my options were pork and vegetarian. Chicken finished."

חסרונות: "The food wasn’t good and it would be great if they had pasta or some vegetarian option."

יתרונות: "I got an extra blanket."
חסרונות: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

יתרונות: "Time schedual"
חסרונות: "Over duty for extra weight"

חסרונות: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

יתרונות: "Great service on biz class, comfortable seat, quiet airplane (A350)."
חסרונות: "I liked it all."

יתרונות: "Crew were great / free wine !"
חסרונות: "Crowded and chaotic boarding"

חסרונות: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."

יתרונות: "The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki."
חסרונות: "I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!"

יתרונות: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
חסרונות: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"

חסרונות: "No leg room"

יתרונות: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
חסרונות: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"

יתרונות: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
חסרונות: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."

יתרונות: "many choices of films to watch was great too! Like that you served Finnish food!"

יתרונות: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."

יתרונות: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
חסרונות: "Crew great!"

יתרונות: "Great crew and discovered blueberry juice."

יתרונות: "Great gate and in-cabin crew. LOVED this flight."
חסרונות: "Nothing to report"

יתרונות: "Movie choices were good."
חסרונות: "It was cold and very little leg room. Food was barely warm"

יתרונות: "I have Parkinson's disease, and my ability to walk is dependent on how long it has been since I last took carbidopa/levodopa, and how much I have exercised while standing since taking my medicine. I have difficulty walking narrow aisles, and in crowds. The staff was very understanding, and let me pre-board, ensured someone was there to help me deplane, carried my carry-on for me, and did everything possible to assist me. The crew/staff was wonderful!"

חסרונות: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"

חסרונות: "You have canceled my flight and you have just sent me an email."

חסרונות: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."

יתרונות: "FLIGHT & COMFORT WERE OK AIRCRAFT NEW AND WELL MAINTAINED MINIMAL SERVICE BUT CONSIDERING THE PRICE IT WAS OK THE AIRLINE PROVIDES SOME DRINKS FOR FREE (BUT...)"
חסרונות: "POOR ENTERTAINMENT I PURCHASED FOOD AND IT WAS LESS THAN OK THE AIRLINE ACTUALLY PROVIDES COFFEE, TEE, WATER AND "JUICE" FOR FREE BUT IT IS NOT CLEARLY EXPLAINED"

חסרונות: "announcement in English hard to understand"

יתרונות: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
חסרונות: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."

חסרונות: "LATE DEPARTURE DUE TO PLANE HAD NOT ARRIVED ON TIME"

יתרונות: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
חסרונות: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

יתרונות: "Loved the flight attendance!! They were friendly, witty and flexible."
חסרונות: "Nothing"

יתרונות: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."

יתרונות: "The fact that I got home in one piece I really like."
חסרונות: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

יתרונות: "Great airline. Food great comfortable seats."

חסרונות: "BA lost my baggage. The sandwich they offered was uneatable. Marshall Hoffman"

חסרונות: "Our bag was not checked through to our final destination and was delivered a day later."

חסרונות: "The flight attendants blocked off the last three rows of seats and laid down and went to sleep!"

יתרונות: "it was fine"

יתרונות: "We finally landed safely."
חסרונות: "Sat at gate 4 1/2 hours before 9 1/2 hour flight. Never heard how problem was resolved. Very bumpy ride."

יתרונות: "The entertainment"
חסרונות: "The crew was not as helpful as we hoped for. Did not help in finding a place for the luggage so, did not provide the secrurity paper to fill out. And was not necessarily friendly."

יתרונות: "I am not sure why when i bought my ticket on kayak just fly was the company I had to deal with. They are extortionist. They should be deleted from your website."
חסרונות: "Tried to change my flight, line got disconnected, when I called back the fees went from 500 to 1100 - they couldn't justify why. I will never use kayak again if these kind of people is who I have to deal with coupled with awful customer service they hung up on me three times."

יתרונות: "Good entertainment. Arrived on time. Unnoticeable smooth landing."
חסרונות: "OK. For what I paid, I am not expecting much."

יתרונות: "Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!"

חסרונות: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."

יתרונות: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
חסרונות: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

יתרונות: "Nothing"
חסרונות: "Everything"

חסרונות: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

יתרונות: "Amazing crew and on time flight"
חסרונות: "None"

חסרונות: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

יתרונות: "The entertainment options were great."
חסרונות: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

חסרונות: "Plane is old and entertainment facilities are no longer appropriate"

יתרונות: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

חסרונות: "boarding wasn't good."

יתרונות: "crew was wonderful, great food, quick boarding"
חסרונות: "cant think of anything"

יתרונות: "srfghj"
חסרונות: "fghjkl"

יתרונות: "Intranet meant I could watch movies on my iPad"
חסרונות: "Seats are very uncomfortable"

יתרונות: "Intranet wifi meant I could watch entertainment on my iPad"
חסרונות: "Seats are very uncomfortable"

חסרונות: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

חסרונות: "My entertainment device did not work the entire flight."

יתרונות: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

יתרונות: "The crew were polite and friendly"
חסרונות: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

חסרונות: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

יתרונות: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

חסרונות: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

יתרונות: "Staff was so helpful and attentive to our needs.Providing service with a smile."

יתרונות: "The cabin crew was super patient and accommodating of the passengers."
חסרונות: "Cramped quarters"

יתרונות: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
חסרונות: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

חסרונות: "Leg space."

יתרונות: "Nothing."
חסרונות: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

חסרונות: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

חסרונות: "No offer of snack with no egg in it."

חסרונות: "Please see comments above about this flight."

יתרונות: "Crew were pleasant most of the time"
חסרונות: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

יתרונות: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

יתרונות: "I liked the crew, they were professional and tried their best"
חסרונות: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

יתרונות: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
חסרונות: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

יתרונות: "Only the cabin crew was good."
חסרונות: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

יתרונות: "The noise-canceling headset is good."
חסרונות: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

יתרונות: "Standard on most parts with pleasant staff"
חסרונות: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

יתרונות: "None"
חסרונות: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

יתרונות: "nothing"
חסרונות: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

חסרונות: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

יתרונות: "The crew was good and very good pilot's"
חסרונות: "No leg room between seats"

יתרונות: "Got pillow, blanket, headphone and eye cover"
חסרונות: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

יתרונות: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
חסרונות: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

יתרונות: "All of the crew were friendly and the flight was on time."
חסרונות: "No problems"

חסרונות: "Air France lost my luggage and they can't find it in the computer system."

יתרונות: "Flight went smoothly"
חסרונות: "Flight left late The seats are small and crowded There are no entertainment options"

יתרונות: "The crew was very nice and helpful."
חסרונות: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

יתרונות: "The food was good"
חסרונות: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

חסרונות: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."

יתרונות: "Other crew members were very polite to us, in particular a younger tall woman."
חסרונות: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."

חסרונות: "Late...delayed from algiers"

יתרונות: "Space"
חסרונות: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

חסרונות: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."

יתרונות: "That we landed safely"
חסרונות: "Flying with other company"

חסרונות: "Food was almost cold.... I was in the back section of the planet...."

יתרונות: "The crew was great, but my seat wasn’t that comfortable."
חסרונות: "I would probably like them to be on time because I almost missed my connecting flight"

יתרונות: "Informative to the very minimum."
חסרונות: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."

חסרונות: "flight was delayed 4 hours"

יתרונות: "Everything went good."
חסרונות: "Movie or general didn't provide closed caption or subtitle for an English language."

חסרונות: "Better punctuality"

יתרונות: "Seat on aisle"
חסרונות: "Not being late for my second flight"

יתרונות: "Seat was ok"

יתרונות: "I am fine with everything"

חסרונות: "The flight was canceled without notice."

יתרונות: "I liked that all flights were on time"

יתרונות: "Crew and food"

חסרונות: "I ordered a special meal but for some reason, I was not on the list. The crew decided that I had not ordered one."

יתרונות: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
חסרונות: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."

חסרונות: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"

יתרונות: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
חסרונות: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"

חסרונות: "They lost my laguage."

יתרונות: "Modern new plane, efficient plane crew"
חסרונות: "Chaotic boarding, seats have very little support, no food or entertainment"

יתרונות: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
חסרונות: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."

יתרונות: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
חסרונות: "No"

יתרונות: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
חסרונות: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"

יתרונות: "The crew"
חסרונות: "Change gate"

חסרונות: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."

חסרונות: "late departure"

יתרונות: "The crew was polite and boarded quite on time The airplane was clean We landed early"
חסרונות: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."

יתרונות: "Comfortable, civilized"

יתרונות: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
חסרונות: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"

חסרונות: "They delayed the departure"

חסרונות: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."

חסרונות: "My luggage didn’t arrive. Plane left with a delay."

יתרונות: "Cleannesd"

יתרונות: "it was a short flight"

יתרונות: "Crew was fine."
חסרונות: "Not a comfortable seat, no food and no entertainment."

חסרונות: "None efficiante boarding resulted in delay"

חסרונות: "very inconviniebt seats"

יתרונות: "The crew was nice, and the pillows was OK."
חסרונות: "All the rest, including the wait for the airport bus, and the noise at the flight"

חסרונות: "Shitty service on board"

יתרונות: "Lots of movies, food was great and staff was friendly."
חסרונות: "Even though it was a long haul flight, alcohol needed to be purchased separately."

יתרונות: "Crew nice, polite"
חסרונות: "Fly time allways not on written agreed"

יתרונות: "The transatlantic plane was great."
חסרונות: "No alcohol 2/2 flights delayed"

יתרונות: "Getting iff"
חסרונות: "Overcrowded Poorly organized"

חסרונות: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."

חסרונות: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."

חסרונות: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"

חסרונות: "You sold me no lagge ticket, and than charged extra"

יתרונות: "The food!"
חסרונות: "The layover but that's not in your control so no worries!"

יתרונות: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
חסרונות: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."

יתרונות: "it was fine and my luggage arrived"
חסרונות: "seats no food"