Dubai airport was a chaos. There were not enough wheel chairs for elderly folks to transfer from one terminal to other. Poor mismanagement. They should have provided golf cart services instead of making them walk the entire terminal. Other than that everything was good.
Comfort and space in Business Class. Also the food and wine selection was excellent
יתרונות: "The crew was nice"
חסרונות: "Better food and cooked throughly and better seat and more blankets."
יתרונות: "Nice service and excellent staff will recommend Emirates airline to everybody"
חסרונות: "Scrambled eggs breakfast was more like a mousse and had no texture"
חסרונות: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
יתרונות: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
יתרונות: "Everything was nice.."
יתרונות: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
חסרונות: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
חסרונות: "Birmingham airport departure lounges is too small to comfortably"
חסרונות: "Child kicking seat from behind for entire flight"
חסרונות: "Very bad service we press the light no one comes and the food is really bad and my mom we to go get a cup of tea for her headache and the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup"
יתרונות: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
חסרונות: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"
יתרונות: "Great movies and responsive crew"
חסרונות: "Something weird was going on about how food was served and how people went about deciding what to have."
יתרונות: "Very comfortable flight"
יתרונות: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
חסרונות: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
יתרונות: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
חסרונות: "A lot of background noise when using the supplied headphones"
יתרונות: "Everything other than food"
חסרונות: "While they gave good AVML food on DXB-HYD flight, not sure what stops them from repeating it on SFO-DXB flight., It was worst to the end."
יתרונות: "Need a little more leg room. Staff made sure the toilets were clean."
חסרונות: "No footrest."
יתרונות: "Live football final game"
חסרונות: "Cannot think of anything"
יתרונות: "Love the outfits the flight attendants wear Love the attention they give to all ...and basically everything else was above GOOD"
חסרונות: "The only thing I didn't like was a crabby lady sitting behind me on my way to Dubai the end of October who objected to me reclining my seat ..meanwhile, she had hers reclined! But I didn't consider it important enough to complain."
יתרונות: "Sorry...pushed a button the it disappeared. Will try again... As always, returning home from an international two week trip is always thrilling but exhausting. The hours of travel seem slow. My half table of Advil PM worked wonders though. Gracious service, always willing to help myself and those seated around me. Clean bathroom facilities. Overall, I'm thrilled to be home safely."
חסרונות: "I picked slimly through my food. Nothing seemed too appetizing. The entertainment options were a bit difficult to navigate. Choices were a bit limited as well for a long flight."
חסרונות: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
יתרונות: "One of the better experiences I've had on a plane"
יתרונות: "The air hostesses were really sweet and receptive. They cared a lot."
חסרונות: "Food could be improved on long-haul flights. I was hungry."
יתרונות: "Service was wonderful people very kind enjoying them on the flight was quite beautiful soft and nice wish you good luck ."
יתרונות: "The flight attendants were fine—not outstanding, but fine. But the representatives, both on the phone and behind the desk, are excellent—willing to go the extra mile to help out their customers."
חסרונות: "The seats in economy and the flight, in general, are on par with the average airline—nothing special. Also, unless you're into Bollywood movies, the entertainment selection is sparse compared to other international flights. And the touch screen is in need of re-calibration."
יתרונות: "Very comfortable and good service aboard plane."
חסרונות: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."
יתרונות: "Good entertainment"
חסרונות: "Stawardess took too long to collect trays after we had eaten.at least two hours."
חסרונות: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
יתרונות: "Nice trip"
חסרונות: "Every thing"
חסרונות: "not upto the mark."
יתרונות: "Loved the flight crew...very friendly and attentive. Also love the entertainment options."
חסרונות: "Would love a little more legroom. Paid for high bandwidth wifi...pretty spotty service"
יתרונות: "Great plane (new) Good food Boarding was very very smooth"
חסרונות: "The crew was OK, some of them where a little "grumpy" There was no WiFi on the plane (not even paid, although I asked again and again). The excuse was that the plane was new and they did not have the time to install WiFi..... the bad thing is that I was counting on the paid version to keep up with work (as I did on the other flight) but was unable and there was not prior notification on that."
יתרונות: "Entertainment was good"
חסרונות: "The seats were terrible and not enough cushioning"
חסרונות: "Crew was unprofessional Bags got lost and took forever for any bags to go through on carrousel They boarded nearly an hour before take off and process was very disorganized Hardly any water served"
יתרונות: "Overall the flight was good and had no issues. The staff was professional and friendly."
חסרונות: "The food could be better."
חסרונות: "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."
יתרונות: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."
יתרונות: "Efficient, clean, friendly"
חסרונות: "None comes to mind"
יתרונות: "The selection of tv shows and movies was excellent. Very diverse. The crew were also very responsive to anything we asked (water, questions, etc...) They gave me good advice regarding my connecting flight."
חסרונות: "The plane was an older model, so the touch screen was a bit unresponsive. Our tvs were shut off for the first two hours because of a glitch."
יתרונות: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
יתרונות: "Very organized boarding"
יתרונות: "I liked how friendly the staff was and that they do not nickle and dime you for everything."
חסרונות: "The lack of legroom in Economy."
חסרונות: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."
יתרונות: "Airplane was amazing and the aurlines crew awesome"
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
חסרונות: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
חסרונות: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
יתרונות: "Great service"
חסרונות: "No room"
חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
חסרונות: "Nothing beat"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "the price"
חסרונות: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
חסרונות: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
יתרונות: "friendly crew and superior service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "Food and entertainment are great"
חסרונות: "The airplane is not as good as you would expect from the best airline in europe"
חסרונות: "No vegan good woithout order"
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "Security going from venice to Istanbul then israel could have been better"
יתרונות: "Food crew movie selection"
חסרונות: "Both flights were late and I missed my connection"
יתרונות: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."
יתרונות: "Great chairs"
חסרונות: "Great flight company"
יתרונות: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
חסרונות: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."
It was a very good experience
The seats were very tight and uncomfortable compared to other airlines. Cabin crew served the first meal one hour into the flight. And then we got nothing for 9 hours until they were ready to serve another snack. We went to the back and ask for some snacks as my child was hungry but they said they ran out. They never walked the isle to offer drinks or take trash. We did not see them for 9 hours. We paid for the high speed wifi and it didn’t work either. Last time I would fry with Air France based on this experience
שירות מאוד טוב מטוסים חדישים נקיים מרווחים
It was s as good service.
There was an enormous line at LAX trying to check in and check bags. Fortunately the staff were accommodating and allowed us to check our bags even after the deadline had passed -- but it was definitely an extremely stressful experience!
Don’t give me a chair that can’t lean back. I got one in both legs of my flight. And I know I did not select those seats.
יתרונות: "I would like to have ore of a grace period to check baggage."
יתרונות: "We were in coach and the crew made us feel like it was business class!"
יתרונות: "Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination."
חסרונות: "They need to make more leg room in ALL planes"
יתרונות: "There was an available seat next to me"
חסרונות: "I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!"
יתרונות: "The crew was good. Now fast but good."
חסרונות: "The food was pretty basic."
יתרונות: "Clean plane. Excellent service flt DL0295 our flight attendant (Nancy, sorry didn’t get her last name) was fantastic."
חסרונות: "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA"
יתרונות: "My flight was missed due to immigration taking almost 3 hours to get through the line. Delta went out of their way to make sure that I was able to get to my destination on a later flight as comfortable as possible."
חסרונות: "Maybe not traveling through Atlanta if there is immigration clearance involved. I was really slow."
יתרונות: "Flight was smooth, arrived early..crew was prompt and courteous."
יתרונות: "new airbus plane. great luggage bins"
יתרונות: "Staff were friendly. Nothing they could do about the maintenance issue that we experienced."
חסרונות: "Hour delay due to a maintenance issue. This was a hassle in and of itself, but the flight was also on New Year's Eve and ended up getting us to Buffalo about 20 minutes before midnight, which was a bit disappointing when I had made previous plans for the night. Also, I found the cabin to be very cold during the flight, but it was pretty short so I didn't complain."
יתרונות: "We eventually arrived"
חסרונות: "Then, in Atlanta, the flight was delayed 3-4 times, and our departure was more than an hour late. Overall, not one to be proud of, Delta"
יתרונות: "Perfectly on time. Good food and very good friendly service!"
יתרונות: "The staff where friendly and excellent to talk to. They boarded us quickly and kept us informed. The flight was smooth and comfortable. Great experience"
חסרונות: "My lodge was damage and broken adn was new"
יתרונות: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
חסרונות: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."
יתרונות: "I liked that the plane wasn’t full which was a surprise."
חסרונות: "Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected."
יתרונות: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
יתרונות: "Efficient on board crew"
חסרונות: "Ground crew caused delay for unknown reason"
יתרונות: "Great service!"
יתרונות: "Big bathrooms, friendly staff, free eyemaks"
יתרונות: "I love flying with Delta because of the entertainment that they provide. It makes the time go by faster. My 5 hour trip was over before I knew it!"
יתרונות: "Crew was friendly and helpful. Flight smooth and quick."
חסרונות: "Gate change and departure time change not reflected properly on boarding pass. Problems with gogo in Flight."
יתרונות: "Staff. Beautiful excellent"
חסרונות: "Need more food"
יתרונות: "Got an upgrade to econ comfort"
חסרונות: "WIFI wasn’t working. USB charging port wasn’t working either"
יתרונות: "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."
יתרונות: "Left on time!"
חסרונות: "Too cramped"
חסרונות: "Landing was frightening."
יתרונות: "Kind bar"
חסרונות: "Booked my flight and paid to pick my seats. Did not end up getting the seats I booked. Boarding and departing was extremely slow."
יתרונות: "I would like more detail about traveling companions displayed."
חסרונות: "Seating was tight"
יתרונות: "Everyone was very efficient and friendly."
חסרונות: "The microphone needs to be louder. It was very hard to hear."
יתרונות: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
חסרונות: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"
יתרונות: "The flight attendant. Lovely and professional."
יתרונות: "Quick, efficient boarding. Good crew. Comfortable seats. On schedule."
יתרונות: "Nothing to like"
חסרונות: "Poor service Poor air craft space The is my worst cattle transport Shame on Delta"
יתרונות: "Boarding was easy. Wifi was available and we got some snacks. Paid extra to sit in roomier coach, was worth it."
חסרונות: "Still pretty cramped, not the crews fault. Would've been better with the seat back screens"
יתרונות: "I appreciated the helpfulness of the crew."
חסרונות: "On the flight to Kansas City we had movie screens which spoiled me and made me think we would have them on the way back to Atlanta."
יתרונות: "Food was good, I had the fruit & cheese plate. Very good. I had a wheelchair so she took me directly to the doorway of the plane. Very nice young lady from West Africa. Nice selection of recent movie releases."
חסרונות: "My seat would not recline. Uncomfortable for such a long flight."
יתרונות: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
חסרונות: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."
יתרונות: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
חסרונות: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
חסרונות: "Short and sweet"
חסרונות: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
חסרונות: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
יתרונות: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
חסרונות: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
חסרונות: "Seats were too close together."
חסרונות: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
חסרונות: "Entertainment worked sporadically"
יתרונות: "Flight was on time."
חסרונות: "In flight complimentary food and drink service could have been better."
יתרונות: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
יתרונות: "Crew was amazing. Service and food was good."
חסרונות: "Random TSA check was not needed at the end when boarding."
חסרונות: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
יתרונות: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
יתרונות: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
חסרונות: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
חסרונות: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
חסרונות: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
יתרונות: "Flight on time"
חסרונות: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
יתרונות: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
חסרונות: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
יתרונות: "25 min ahead schedule!!!"
חסרונות: "Cabin space, too narrow rows."
יתרונות: "Food and wine was very good. Music selection was excellent."
חסרונות: "Not enough leg room."
יתרונות: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
חסרונות: "Business class seats weren’t comfortable and too narrow no entertainment."
יתרונות: "Enjoyed my food, especially tasty for airplan fare!"
חסרונות: "Not enough leg room"
יתרונות: "Food has improved a lot on business class. Meals are more creative."
חסרונות: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
חסרונות: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
חסרונות: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
יתרונות: "Boarding was on time"
חסרונות: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
יתרונות: "It was ok fligh"
חסרונות: "Food was not so good"
יתרונות: "Easy, fast, comfortable, no hassles"
חסרונות: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
יתרונות: "Nothing particular"
חסרונות: "Nothing particular"
יתרונות: "Nice crew, free snacks"
חסרונות: "For taller people flying economy sucks . The seats are always to small"
חסרונות: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
חסרונות: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
יתרונות: "It was on time and the crew was good"
חסרונות: "The food wasnt upto the mark"
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "Short, lots of leg space"
חסרונות: "only there were del;ay at JFK"
חסרונות: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
חסרונות: "The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline."
יתרונות: "Cabin Crew and food selections were top notch"
חסרונות: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
חסרונות: "Late...delayed from algiers"
Never use kiwi for your discount t tickets. When I arrived at Dulles British airways had no record of me despite multiple confirmation emails from Kiwi and Kayak. The check in staff at first said that the flight was full and they were sorry for the mess but they unanimously said “never book with Kiwi” They called British Airways main office and worked some kind of magic to get me in the flight but for 25 minutes I was was in despair and no one wants to start off a trip like that!
Upgraded to business class - excellent service
צק אין , היו רק 2 דלפקים ותור ארוך מאוד , זמן המתנה 2.5 שעות . יציאה באיחור של שעה ( ישיבה במטוס ) ובסוף נחיתה קשה שהנוסעים נדחפו מהבלימה
Left my luggage behind. Flight attendants were extremely rude. Got charged twice for my ticket and still no refund. Worst airline i’ve ever flew with. This flight was first class by the way and they still managed to lose both my luggage and a couple’s luggage who were seated behind me also in first class. Absolutely ridiculous.
The flight from Madrid to NYC was operated by American airlines,it took them a while to figure it out that I'm on flight number 095,it was really frustrated and a lot of pressure for me.finally a wonderful lady figure it out and helped me to go on the flight back home to NYC.
חסרונות: "The suitcase did not zrrive"
חסרונות: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."
חסרונות: "The gates were announce at the time of boarding. No enough time to get the gate"
יתרונות: "Boarding was seemless and nice"
חסרונות: "There was a delay which was communicated, inflight entertainment could have been better"
יתרונות: "Seats were comfortable and staff was lacki g customer service"
חסרונות: "I felt abandoned by crew when asking for water"
חסרונות: "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."
יתרונות: "Left on time, arrived on time, new plan, nice crew"
חסרונות: "Wi-fi did not work"
חסרונות: "It should have departed on time. It departed 50 minutes later than the original time."
חסרונות: "The seats are amazingly narrow and uncomfortable for 5 hours flight."
חסרונות: "Toilets were REALLY dirty"
יתרונות: "Arriving ahead of time"
חסרונות: "Too hot in the plane"
יתרונות: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
חסרונות: "A bit more space for placing magazines etc would be welcome"
חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
חסרונות: "Missed connection and this delayed by 20 hours to final destination."
יתרונות: "In time boarding"
חסרונות: "Free refreshments. Early travelers need at least coffee or tea. Especially when they have connecting flights and no time to stop and get a proper meal."
יתרונות: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
חסרונות: "Pedí que me manden la factura del vuelo y no me a llegado nunca."
חסרונות: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."
יתרונות: "On time overall, no delays"
חסרונות: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"
יתרונות: "There was nothing to like about Iberia"
חסרונות: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."
יתרונות: "I was sitting in primer economy with lots of legroom. It was good service, on- time flight"
יתרונות: "On time"
חסרונות: "The small space between seats"
יתרונות: "First time flying El Al. Hopefully my last. They delayed the flight to give three people - two of whom were ladies iver the age of fifty - intensive security screens. I was given one as well. They took my laptop, one of my pbones, my tanlet, and my headphones. This would havr neen bearable if El Al invested in its cabins, but that doesnt seem the case. The headphones provided were similar to models from the 90s (and worked just as well), there was no individual screen for entertainment, and the seats were exceedingly cramped. At least the Wi-Fi was free."
חסרונות: "The seats were very uncomfortable for such a long flight."
יתרונות: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
חסרונות: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"
חסרונות: "No WiFi on a 10 hour flight!"
חסרונות: "Krew. Comfort srat . Space."
יתרונות: "Internal Wifi to watch movies and music"
חסרונות: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
יתרונות: "Seats in the first flight were very tight"
חסרונות: "No space for the legs!"
יתרונות: "Overall was good but had lost luggage"
יתרונות: "Seats were too crowded. No leg room."
יתרונות: "The crew was great, we were on time and the food was airplane great"
חסרונות: "There was 0 legroom. My legs (and I'm 5'10") were literally bulging into the seat in front of me the entire time. I looked around and saw many other people with similar issues holding their legs sideways, etc. Ughh"
יתרונות: "Pilot was great, soft landing, smooth takeoff"
חסרונות: "Small seats"
יתרונות: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
חסרונות: "My connection flight to use was better on americal"
יתרונות: "Not enough vegetarian meals."
יתרונות: "Boarding was very efficient"
חסרונות: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"
יתרונות: "The films are a bit old but ok."
חסרונות: "Delayed flight, attendants rude, boarding not organized, the plane has too many rows, only pasta left for the last 10 rows. The touch screen in the seat is not quite nice for the one that is sit on it, looks like you have a bird hitting your head."
חסרונות: "Food was just ok"
חסרונות: "Iberia is not good at boarding"
חסרונות: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
חסרונות: "food not bad but could be better"
יתרונות: "Boarding on time."
חסרונות: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."
יתרונות: "It would be much better to get water more often and maybe a few snacks"