חסרונות: "Drops coming down from the Air condition system"
יתרונות: "Half empty plane"
חסרונות: "Food n movies"
חסרונות: "Another snack midflight."
יתרונות: "Crew was great"
חסרונות: "Didn't have the vegetarian meal I ordered"
יתרונות: "Really friendly crew"
חסרונות: "No entertainment, worst food I've ever had at an airline"
חסרונות: "My sun glasses were stolen out of my luggage !!"
חסרונות: "the seats and service as a whole"
חסרונות: "I missed the flight to Manchester due to delay in the flight to Munich"
יתרונות: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
חסרונות: "No entertainment. Plane was cold."
חסרונות: "i ordered 1 kosher meal and the flight attendant said they gave out all special meals and ours was not on the list"
חסרונות: "I couldn’t eat the food"
יתרונות: "On time, easy boarding, nice crew"
חסרונות: "Seats were hard as rocks, I was squirming within the first hour. No entertainment."
יתרונות: "The service. Smooth flight."
יתרונות: "Great crew. Ontime. Great online check in process."
חסרונות: "When we got off the plane in Frankfurt, they put us in shuttle buses to take us to the terminal. My wife and I got separated and were on different buses. The two buses took us to different terminals, despite airport staff assuring us that there was only one drop-off point for the shuttles. If there was a sign saying which terminal the shuttle was going to, it was not clear."
חסרונות: "Cramped seating :-0"
יתרונות: "Great pilots and crew."
חסרונות: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."
יתרונות: "crew is nice"
חסרונות: "breakfast was pretty lame !"
חסרונות: "Where is my bag"
יתרונות: "Very good care ofrom the staf Not cold"
חסרונות: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
חסרונות: "Terrible boarding. Finally we were almost 1 hour delay in departure"
חסרונות: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
יתרונות: "the seat was cool, txting home while flying was nice. charging phone is always great"
חסרונות: "seat was tough, food was not fabulous..."
יתרונות: "Accurate. Friendly."
חסרונות: "My suitcase weal broke during the flight!!"
יתרונות: "The crew was very helpful, attentive, and friendly."
חסרונות: "The vegetarian (Lacto-Ovo) meal options were terrible, and the seats were fine, but not amazing."
יתרונות: "A lot of drinks"
חסרונות: "One hour in late"
חסרונות: "2 hours delay. Bad food"
חסרונות: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"
יתרונות: "Nice crew"
חסרונות: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"
יתרונות: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
יתרונות: "The flight crew was amazing.I recommend this service to anyone who's traveling"
יתרונות: "Friendly. And efficirnt crew"
חסרונות: "I didn't got the seats i asked for in the check in."
חסרונות: "Little food"
חסרונות: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."
חסרונות: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
יתרונות: "Traveling in early February, the plane was relatively empty. Crew was very nice."
חסרונות: "No entertainment on flight! Smallish plane."
יתרונות: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
חסרונות: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."
יתרונות: "Service & food were good in business class."
חסרונות: "The business class seats were identical to coach, with no leg room."
יתרונות: "I was rescheduled on another flight improperly"
חסרונות: "Flight did not take off staff was rude unhelpful I won't use them again"
חסרונות: "The seats were too hard. I have never felt that way on any other flights."
יתרונות: "Everything about the service staff the plane amazing"
יתרונות: "Crew service"
חסרונות: "No entertainment on board"
חסרונות: "seats are way too close to each other."
חסרונות: "I didn't like that I bought a bottle of perfume and they let me take it from Israel to Germany without a problem, and as soon as I got to Germany they trashed it saying that it should've been in a sealed bag, so 80$ went to trash or God knows where,,"
חסרונות: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
יתרונות: "good seats."
חסרונות: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."
חסרונות: "Not enough leg room in Economy. God reason to fly other airline"
חסרונות: "They allow you to pull out your own laptop and access their wifi and entertainment content but provide no outlets to charge your device to do so"
חסרונות: "No entertainment"
I used to prefer foreign airlines but this recent trip left me pleasantly surprised. The aircraft was reasonably new and very clean. Everything proceeded smoothly and overall a pleasant experience with one exception. Just when you think the seats could not be closer to each other you find out they can. They really need to fix this. I am only 6 foot tall and almost had to bend my knees to fit in. Why not raise the prices a commensurate amount and give us humane leg space?
Everything was too slow and both seats I tried were broken.
The plane was extremely large and the seats weren’t too comfortable. There was no in flight entertainment.
אחד מהצוות היה מאוד מאוד חמוץ וחד ודוגרי מדבר בטון עצבני לא מתייחס לבקשות ממש מגעיל
Delayed 4 hours due to crew. Then it began to rain and lightening. Crew arrived but then flight cancelled due to weather. American Airlines are thieves. No hotel voucher provided.
Missed our connection due to delayed. Ended up with a replacement flight with connections getting us in really late and annoying..
Flying planes without AC in the summer is unacceptable.
יתרונות: "Im usually not one to sleep on ttransport but I was very comfy on this flight and was able to sleep the whole three hours"
חסרונות: "The snacks."
חסרונות: "We need more drinks, water or food on flights over 3 hours!"
חסרונות: "Social distancing"
חסרונות: "It could have been cleaner. I wiped the arm rest with my disinfectant wipes and that arm rest was dirty! I wiped everything else around me. Not clean at all"
חסרונות: "The connection in Miami didn’t happen - the flights crew on the ORLANDO yo to Miami flight were rude and unhelpful - the plane sat in the tarmac waiting for a gate so flight arrived 15 minutes before planned departure - we inquired as to whether the plane would be held - response- despite having internet access was “ I don’t know “ you’ll have to check with gate agent - oh and by the way the flight attendant was virtually laying on the front seats - she as grossly obese and was so large as he walked the aisles she would hit passengers every time she turned around - we ran to the gate arriving 8 minutes before departure - gate was shut two gate agents were reading social media posts on their phones - we inquired about the flight - the gate agent said “ you missed the flight “ and then sat down and continued on her phone - the other one at least looked up and told us where to them go for assistance - eventually we were assisted and offferd 1 to wait u til the next day to go or to go through London - we took the London option. 1. I was informed by anAA employee they the connection is frequently missed due to similar problems. 2. Flight attendants and gate agents will bankrupt the airline with their horrible attitude. - they should be fired."
חסרונות: "We were delayed because we were waiting on a crew member. It was kind of ridiculous"
יתרונות: "Entertainment options were awesome, and we had charging stations too! Made flying very comfortable and passed the time well. Also, the boarding process was super quick."
חסרונות: "Nothing, we were very happy."
יתרונות: "The plane didn’t crash"
חסרונות: "The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy"
חסרונות: "The seat went back three inches. I was about to spasm after 4 hours. No movement whatsoever. The flight crew could have moved me but I suppose they were told not to as I had a cheap ticket."
יתרונות: "Seats were comfortable. Did not cramp anywhere entire flight. Great air vent control."
חסרונות: "Boarding was weird. Many Passengers in the last rows put their bags up by row 20 so that made boarding and disembarking slower and harder as we had to go forward extra rows to use the back empty bins and then fight against traffic to get back to our seats. Passing bags up when leaving or waiting to"
חסרונות: "Taxi time to gate was almost half hour."
יתרונות: "Entertainment is great."
חסרונות: "Late and long flight, so bring your own food. Nothing to purchase"
חסרונות: "The seats are very uncomfortable - period. I do not have any type of back problem but I was sore after that flight."
יתרונות: "Entertainment options were great! A huge selection of movies for all."
חסרונות: "The food was not great and they ran out of options when they got to the back of the plane."
יתרונות: "The flight attendant"
חסרונות: "Service was poor."
יתרונות: "Landed early and safe. Crew was nice and comfort was okay"
יתרונות: "Friendly flight crew and pleasant to interact with."
חסרונות: "Had a significant delay due to wind conditions in Chicago. However, instead of waiting at the gate, we waited over 45 minutes on the plane instead of letting us know about this additional delay prior to boarding. Also, the legroom was laughable, as the person in front of me hit my knees as soon as he began reclining."
חסרונות: "MY LUGGAGE GOT TRANSFERED TO CHICAGO INSTEAD OF MINNEAPOLIS IN WASHINGTON"
יתרונות: "Friendly attentive crew"
חסרונות: "Paid extra for window seat in exit row-- but there was no window so the experience was like being in a dark space capsule. Very disappointing. At least there was unlimited legroom. Waited for 30 minutes to get luggage at LAX so giving it a low "boarding" rating"
יתרונות: "Quick takeoff and landing. Very smooth ride and friendly crew."
חסרונות: "Flight was delayed"
יתרונות: "Entertainment was great, amenities such as USB charger and outlets were convenient. Flight departed about 10 minutes early and arrived early as well! Crew was friendly."
חסרונות: "Food was not great."
יתרונות: "Plane was clean"
חסרונות: "Out of wraps, sandwich disappointing. Legroom bad."
חסרונות: "They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney."
חסרונות: "The set I paid for I didn't get that and service was not good at all"
יתרונות: "Good crew on board"
חסרונות: "Poor communication, continued delays of flight. Poor on ground staff at dca"
יתרונות: "Big comfortable plane."
חסרונות: "No entertainment, no food at all."
יתרונות: "The digital entertainment was off the chart. It kept me awake during the whole flight. A flight feels shorter when one becomes entertain instead of nodding off and on, which makes the flight feels longer than it really was."
חסרונות: "I am vegan. So I guess I am minority for now, but I hope some of the food in the futures also cater to those of us that don't eat any type of animal product. One only can hope!."
יתרונות: "The check in agent went above and beyond to get us on board."
חסרונות: "Couldn't check in online. Couldn't get a straight answer as to why. Kept getting the runaround from Kayak, American Airlines and British Airways. Never booking through kayak again."
יתרונות: "My flight was very good and I had no issues.I was very surprised how smooth everything went and I will be use kayak again."
חסרונות: "There was nothing to dislike.I will use kayak again I know that much"
יתרונות: "All good"
חסרונות: "No entertainment without paying"
חסרונות: "Staff was rude and accoutable for delayed flight and lightning striking plane while we were in the air"
יתרונות: "everything on travel is good."
יתרונות: "The quick boarding and kind flight attendants"
חסרונות: "Seat wouldn't recline. Somewhat nauseous smell at first."
יתרונות: "Crew very helpful. Screen broken, crew attempted to fix. When unable to fix, moved seat. Followed up and made sure I was taken care of."
חסרונות: "Entertainment screen broken."
יתרונות: "Gate crew and flight attendants"
חסרונות: "Two-hour delay and ever more cramped seating space"
יתרונות: "All the movies"
יתרונות: "I liked that the plane was clean, that the staff consisted of somewhat normal, more mature people, and that water and carry-ons are free."
חסרונות: "I felt that having to pay $50 extra for a seat when I checked in was pretty deceptive and unethical. I think most people would agree that when they purchase a boarding pass, it is assumed that it includes a seat. Having to pay extra for a seat was something I did not plan for and it was out of my budget, but I had no choice, because I had to get home somehow! I'll be going without groceries this week due to this unplanned expense."
יתרונות: "Excellent no fuss service on board. One of the flight attendants was wearing uggs boots which some might find odd but who cares when the service is done with a smile. Very comfortable seats, great entertainment system, food choice was good and what i had was flavoursome. And they give you noise cancelling bose headphones."
חסרונות: "Paying extra for seats"
יתרונות: "The flight between WA D.C. And Phoenix went well. Very nice staff, orderly onboarding"
חסרונות: "Arrived in Phoenix and hurried to my next gate for the flight to Palm Springs only to discover a delay in the flight. No marguees were updated, no explanation just the plane had not arrived. Soon after we were told of a gate change, the marquee then said the flight would not arrive until 11 pm it is a one hour flight, so we actually arrived at 10 pm."
Only 4.5 hrs flight, regular commercial flight. Not crouded at all which was great! But - No entertainment whatsoever. No food or drinks. Even water. I would gladly pay for food, whereas every thing written in the menu wasn't available, but snacks. Not funny guys!! We were in 2 hour lines before boarding. We were not aware that the 400 us dolarla tickets are without food and drinks. We were tired and we were hungry and thirsty. And here it was: a very appetizing menu that we can't buy anything on it.... Again, not funny at all.
On time Crew facilitatîg swift boarding
יתרונות: "The seat was terrible"
חסרונות: "If I had gotten my luggage at the end of the flight"
יתרונות: "Smooth flying so got some sleep"
חסרונות: "Clearer back-to-front boarding process"
יתרונות: "Paid for Business , got a minor economy service ."
חסרונות: "Almost no advantages for business ticket traveller"
יתרונות: "Crew was very pleasant and attentive."
חסרונות: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."
יתרונות: "cheap ticket"
חסרונות: "lack of service, very unfriendly stewardess"
חסרונות: "I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again."
יתרונות: "Arrived ahead of time"
חסרונות: "Not business treatment, the boarding que, the seats, the food"
יתרונות: "comfortable leg space"
יתרונות: "Attentive helpful and cheerful staff: on time"
חסרונות: "Choice of food was very limited as they were missing the food in catalog."
יתרונות: "At least it was a flight"
חסרונות: "Noisy, no complimentary snacks nor drinks, no legroom"
חסרונות: "There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare"
יתרונות: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
חסרונות: "Once in Houston took 30minutes to the luggage to be delivered"
יתרונות: "Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens ."
חסרונות: "Seat and cabin temperature was very uncomfortable."
חסרונות: "The boarding system blocked all twenty U.S. passport holders from boarding the plane. I argued with the gate agent who was defiantly stupid. Never again for this airline for any of us."
חסרונות: "We got zero offer of beverages during our flight, even a cup of water! Glad we bought our own. It seemed like one of the flight attendants was in a flight with a customer during boarding."
יתרונות: "Great airline"
חסרונות: "Great distance to walk between terminals for transfer"
יתרונות: "I missed it"
חסרונות: "I missed it"
חסרונות: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."
חסרונות: "Everything : two hoiurs late, no info, unhelpful crew, terrible food,3 toilets for 200 people... The worst experience in flying"
יתרונות: "Crew was polite, but..."
חסרונות: "The flight attendants seemed unused to the idea that Orthodox Jews won't sit beside people of the opposite sex. This made boarding take longer than it needed to. The airline should figure out a way to streamline this process on flights to/from Tel Aviv."
יתרונות: "The safety instructions movie was entertaining the first time. The crew was friendly overall."
חסרונות: "Both my luggage items were lost on the way there and one on the way back. No free food or drink although the flight price is not that low."
יתרונות: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
חסרונות: "Lack of complimentary food - not even a snack as far as I can remember - for almost 5 hours flight. Really?"
יתרונות: "The only thing I liked was that I landed safely in Brussels."
חסרונות: "It was a 5 hour flight with seats that didn’t recline, head rests that didn’t move, no in-flight entertainment, no pillows or blankets, and unfriendly and somewhat rude, jaded flight attendants. The most uncomfortable international flight I’ve been on"
יתרונות: "The crew were very nice."
חסרונות: "It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment."
יתרונות: "Safe flight"
חסרונות: "They dropped our connection. Took 3 hours to straighten it out"
יתרונות: "Long flights are never fun It helped that the crew was helpful and pleasant Food was ok but there could have been more offered It was an 8 hour flight and there was one meal an hour after take off and then just a very small snack and drink an hour before Not enough water was offered throughout the flight"
יתרונות: "helpful crew"
חסרונות: "flight was delayed"
חסרונות: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."
יתרונות: "Problem was, my luggage didn't arrive. I am now in front of lost and found desk, expecting it will come one of next days. My additional problem is, I am traveling on Wednesday in remote area by car and need desperately my luggage!"
חסרונות: "the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice."
חסרונות: "Lost my bags or did not make it on time for connection."
יתרונות: "The team was nice, the flight took off on time and arrived a few minutes early"
חסרונות: "Even though I'm a star Alliance frequent traveler status holder, and the status grants an extra bag on economy class I was forced to pay for my first checked in bag. Furthermore, since I assumed I'll be getting my checked in luggage for free (as it states on the miles and more website) I didn't pay for it in advance a fee of 35$, meaning they made me pay 65$ in the airport."
חסרונות: "The flight was similar to a low-cost airline but I was not informed of this when booking. Uncomfortable seats with very little legroom, and food was only available by purchase. Not worth paying the cost of a regular flight for a 5 hour flight!"
חסרונות: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."
יתרונות: "The seats in the plane were amazing. Maybe older but better than the new ones."
חסרונות: "No infotainment screen"
יתרונות: "Clean, professional and great meal!"
יתרונות: "Did not like airline so much."
חסרונות: "Staff did not allow access to lavatories when they were serving drinks and the long waits after were ridiculous"
חסרונות: "Seats had no cushioning on bottom or back"
יתרונות: "The flight was on time!"
חסרונות: "The aircraft was filthy, very dirty, especially the toilet and the sitting area. Terrible food. Very hot, AC did not work well. Outdated movies and TV series."
חסרונות: "Departure delayed for unspecified reasons, most of the passengers like me had connecting flights and it was stressful"
חסרונות: "I have no words flew not honored and I had to buy a ticket at the airport. Thank you for your service!"
יתרונות: "Very old planes No entertainment Very nice stewardess"
יתרונות: "I eventually got home"
חסרונות: "I didn't get to sleep as I had to spend hours booking a new flight."
יתרונות: "Crew was polite in spite of their frustrations and ours."
חסרונות: "Power outage at Brussels airport caused a delay (no ones fault), a drunk man was let on the plane, which led to us detouring from taxi to another gate to have police escort him off. This led to extra security checks of hand and checked baggage. They found an extra bag? Which led to extra, extra security checks. Worker fell off the luggage conveyor belt, plane was surrounded by medical staff and an ambulance. We finally took off, 3 hours late. I arrived at St. Petersburg, but my luggage did not. The next day I found out it had been sent to Frankfurt. An absolute disaster, many of the problems could have been prevented by more diligence from the airline."
Crew was good , flight comfortable. Sittings were apart ( I think that when ticket price is above a certain amount a sit choosing phase is a must , since the price was not so low )
Our flight was delayed for two hours. At some point it was even cancelled. Thanks to the rescue crew from Bristol we were back. However, this is delay and uncertainty made flight awful.
יתרונות: "Great crew and comfortable seat"
יתרונות: "Staff ok"
חסרונות: "I HOUR DELAY"
חסרונות: "31/2 hours delay, worse place landing no air conditioning"
יתרונות: "Mature Cabin Manager, calm demeaner, professional with informative PA’s. Relaxed flight, on time, uneventful. Thoroughly enjoyed the experience."
חסרונות: "A hot breakfast"
יתרונות: "The ground staff who helped my mother were just amazing. So kind and considerate"
חסרונות: "The landing was a little rough"
יתרונות: "The crew was nice"
חסרונות: "One of the toilets was out of order"
חסרונות: "The landing was very bad"
חסרונות: "Enforced separation of hand luggage taken to hold at gate due to lack of space. Parked miles away from terminal on arrival. The usual budget airline issues."
יתרונות: "Worried that the flight wouldn’t make it due to the weather, but except for a little delay everything was very good!"
יתרונות: "It was on time"
חסרונות: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
חסרונות: "Airplane seats"
יתרונות: "We arrived at the gate about five minutes late as the security took too long but they didn't let us through even though we could see the people still getting up to the plane."
חסרונות: "But the worse thing is easyjet wants £90 per person tho send us on next flight even though the next flight was empty. So we booked the evening flight which was cheaper than 90 quid per person. It is just another trick to earn mor"
חסרונות: "no entertainment no food, no snack, no drink scary landing due to strong, gusty wind in Innsbruck"
יתרונות: "Quick and convenient"
חסרונות: "Landing - The pram didn’t wait for us at the gate, we picked it up with lagguage. Boarding- the land crew didn’t help or offer any solution for going down 2 floor to the shuttle with a twin pran"
יתרונות: "Love the new Airbus A320 Neo aircraft, very little “plane” noise and smooth flight Also arrived 30mins ahead of schedule"
יתרונות: "Friendly staff, offered me to move to improve my convenience. "Hands free" option was very good for us- our suitcases were slightly(!) oversized (can we book this in advance?)"
חסרונות: "No water(?) Some entertainment options would be nice..."
חסרונות: "Delayed, limited food menu"
יתרונות: "Low price, clean, cheerful cree"
חסרונות: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"
יתרונות: "Their friendly service was great"
חסרונות: "leg room might push me out of their great airline"
יתרונות: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
יתרונות: "The food is reasonably priced and tastes good."
חסרונות: "The seats don't recline and are so cramped you can't possibly take a nap."
יתרונות: "The crew was nice"
חסרונות: "2 hours delay caused us to lose the day"
חסרונות: "The take off was delayed too much."
חסרונות: "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."
יתרונות: "Exhwusting check on process. 1.5 hours of long lines. Then an unpleasamt srprise of 1 hour and 45 minutes delay. Never again. Giora"
חסרונות: "New aircraft"
יתרונות: "easy boarding"
חסרונות: "seats don't recline no entertainment very noisy fussy babies on board need ear jacks to drown out passenger noise (kids)"
יתרונות: "Very fast boarding, crew is efficient and plesent"
חסרונות: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."
יתרונות: "I was offered to check in my hand luggage for no extra fee"
חסרונות: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"
חסרונות: "There's no lifts to board the planes. So with your on-board luggage, a buggy and a baby it is really hard with the stairs and there's no one around to help"
יתרונות: "We had difficulty trying to add baggage fare for our flight from Funchal to Lisbon and do I thought I would settle it when we hot to the airport. This was not such a good idea I discovered as they charged $94 euros for one large and one small piece of luggage. Almost as much as the fare itself. I have flown on many airlines in many countries and have never experienced baggage fees this high."
יתרונות: "very nice crew. relatively new aircraft. even so the chair doesn't recline it was very comfortable."
חסרונות: "very long delay (however it was weather related and the airline could do nothing about it )."
חסרונות: "The whole thing that it takes off from the old terminal was just awful, every step took twice the time and eventually came running to the plane only to discover that it's going to be late in take off 1 hour late! It ruined my plans! There was no compensation and the flight was not cheap! I had to pay 50€ for the suitcase and 9€for food while for the same price two weeks ago I had a flight way and back with a different company for the same price including food and a suitcase. Never flying with easyjet again"
יתרונות: "Easy and smooth boarding, on time"
חסרונות: "Cannot lean backward the seat, no complementary drinks at all, laggege cost too expensive"
חסרונות: "very long delay with no real reason given"
חסרונות: "The flight was delayed for 2 hours when we were INPLANED. Two hours in plane after the boarding with no space to move was really not easy."
חסרונות: "One bathroom was broken the entire flight leaving just one open and long lines to it"
יתרונות: "The leg space was better than usual"
חסרונות: "I expect water to be provided in any flight, and it was missing"
יתרונות: "Very kind crew"
חסרונות: "No drinking water left after 3 hours flight"
חסרונות: "I would expect to get a very good sandwich for 6 euro , it was dry and not tasty at all."
יתרונות: "The boarding and the treatment our bags got was efficient and friendly."
חסרונות: "Just like the emails I got suggested, I checked in online pretty early. The seats I got were the absolute worse located right in front of the toilet in the last row. Trying to get any comfort with no option to lower the back of our seat and bearing the noise of people using the potty - that was a bit too much. Needless to say our seats back home are even worse since they are on the parallel row in front of the door to the toilet. If all that isn't enough we wanted to drink some fine whiskey we brought with us from the duty free and the bottle was confiscated by the flight attendant, who claimed that I cannot drink any alcohol that wasn't bought from the plane. In the seat next to me, by the way, was a guy eating sushi he just got before boarding. That felt absurd and unjustified."
חסרונות: "One of my boarding pass disappeared from easy jets app, I was told to wait till all the passengers have boarded then they will look at my situation, it was a big hassle. I don't know if there is a glitch in their app or this was just a random occurerence. But it needs to be looked at."
They don't allowed me to travel because wizz said you don't have flight ticket
היה איחור בטיסה חוץ מזה הכל היה בסדר
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
Everything was great, thank you.
Too many hours of delay ( 4)
יתרונות: "The flight was fine"
חסרונות: "Let me know by mail to check in before I got to the airport and save me 35 euro"
חסרונות: "Lower the aircondition temp, it was hot in the plane during flight"
יתרונות: "The crew was ok. The seats no conmfortable."
חסרונות: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
יתרונות: "The leg space"
חסרונות: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
חסרונות: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
יתרונות: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
חסרונות: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
יתרונות: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
חסרונות: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
יתרונות: "Once boarding started it was very fast and flight left shortly after"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Price of ticket"
חסרונות: "Seats are terrible."
יתרונות: "Good airport . Punctual flight ."
יתרונות: "Flight arrived"
חסרונות: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
יתרונות: "Staff cheerness"
יתרונות: "Service, smiling and attention to details."
חסרונות: "No kosher food."
יתרונות: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
חסרונות: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
יתרונות: "The air hosts and hostesses were very polite and courteous."
חסרונות: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
יתרונות: "The price"
חסרונות: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
יתרונות: "The crew was very nice. The flight was ok"
חסרונות: "Not much of a food choice.."
חסרונות: "No air conditioned 2 hours late Poor ground service"
יתרונות: "The flight was overbooked so they took my wife of the flight"
יתרונות: "Nothing really"
חסרונות: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
חסרונות: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
חסרונות: "Extra charges. £35 to check bags in"
יתרונות: "Everything was on time, no delays. Polite crue. Easy boarding."
חסרונות: "The seats are not comfortable at all"
יתרונות: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
חסרונות: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
יתרונות: "Pilot flew well Cup Noodles available to buy"
חסרונות: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
חסרונות: "long time wating in bus to get plane"
יתרונות: "Price and schedule. Going on time with no delays. Good value for money."
חסרונות: "Very hard on baggage policy"
חסרונות: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
יתרונות: "Cabin Crew and Pilot did their best"
חסרונות: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
חסרונות: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
חסרונות: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
חסרונות: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
חסרונות: "Everything. Worst service I have ever seen on a flight."
חסרונות: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no free water"
חסרונות: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
חסרונות: "Lots of hidden charges."
חסרונות: "The flight is late from tlv to luton and from luton to tlv."
חסרונות: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
יתרונות: "Non stop"
חסרונות: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
יתרונות: "Pleasant staff and good flight"
חסרונות: "A bit of difficulty to check bag in online after original check in ...."