No pillow, no blanket, poor selection of movies. Crew not very attentive or "happy" to assist passengers
Excellent flight and service. Food, main course and dessert are good but 1st course very bad. I didn't like the breakfast. Needs something as cheese or fruit. Or at least a good quality croissant.
AR changed the departure time twice. Then, we were seating at the aircraft for 45 minutes. The meal was a simple muffin and a drink. No entertainment. Very poor service. Sad, considering AR was once among the Top airlines in the world.
חסרונות: "Crowded. Very scary."
יתרונות: "Prompt. Swift boarding."
חסרונות: "Smelly bathrooms"
יתרונות: "Short flight with no service."
יתרונות: "Crew and service were friendly. Flight was puntual. Super comfortable"
יתרונות: "Crew was amazing!"
חסרונות: "The reservation stated 2 checked bags but it was only one so we wound up having to repack and carry a heavy bag as a carryon."
חסרונות: "Not charge extra money for luggage."
יתרונות: "Everything was excellent for the price I paid."
חסרונות: "Entertainment options."
חסרונות: "Service Provide more information about the status do the flight"
חסרונות: "I was charged us$29 for a checked in luggage (within weight limit) because I used kiwi.com . I don't think it's acceptable."
יתרונות: "Yes crew and space was good"
חסרונות: "A bit desorganizad the lines to board, but it seems part of the culture"
חסרונות: "They broke both of my luggage! And didn't recognize a thing!"
יתרונות: "La amabilidad de la tripulacion"
חסרונות: "No hay entretimiento"
יתרונות: "The crew was rude and unprofessional, I have been in many flights and I have never encountered a crew like the one I encountered with aerolíneas Argentinas. My mom got very sick and they completely ignored us"
חסרונות: "The crew"
חסרונות: "כאשר הזמנתי את הטיסה היה כתוב בבירור שיש לי מזוודה כלול במחיר וכאשר הגעתי לטיסה חייבו אותי לשלם כסף נוסף על זה!!"
יתרונות: "Flight staff was very helpful during the flight."
חסרונות: "Need to offer water on very long fights. There was confusion on what line a person should stand in for boarding."
חסרונות: "The ham and cheese sandwich was barely acceptable"
יתרונות: "All went smoothly and on time"
חסרונות: "The flight is at 5am and even when over 3 hours, all the food they offered was an alfajor (like a cookie) for breakfast"
חסרונות: "Flight was booked through United and had 4 stops. The second two were handled by aerolineas. There was a 48 hour strike in affect when I landed in Buenos Aires. My connection was canceled but I was not notified by anyone. I got stranded in Buenos Aires for 2 days. Not a fun way to start my trip."
חסרונות: "I didn't get to fly aerolinas Argentina. I was shunted to a different airline"
יתרונות: "Small airport, fast checking and small security lines. Flight departed on schedule, smooth ride."
חסרונות: "Small legroom, seat width, umconfortable in general."
יתרונות: "The best flight ever... the crew make the difference, together with the food and the entertainment."
חסרונות: "(Tight seating) but I’m a big guy so it’s a 50/50"
יתרונות: "Average flight. Had take bus and wait under rain on runway to board"
חסרונות: "I didn’t like the $233 in airport charges to be able to fly same days than original schedule (fare was originally $500 for a flight that is usually $150). Airline said airfare.com changed ticket with no authorization and ticket had to be reissued or flight dates changed. Airfare.com said it was the airline’s deed and beyond their control. Either way, they both make money out of this, and it was unforeseen for me, even after talking to customer service 12 hours before flight, and confirming all was fine. No one wants to be responsible about this but me and my wallet, then it sounds like a scam with forced payments. —- if kayak allows these type of charges to happen through their partner policy, then I’ll start booking directly with (other) airlines and take the intermediary out forever."
יתרונות: "Flight was on time, luggage arrived in good condition. Seats slightly more roomy than on newer planes. Staff pleasant. Good to get a small snack on a short flight! We had coffee and a soft drink, twice. We arrived at EZE airport from the US and were happy to take this flight without having to change airports for the domestic flight."
חסרונות: "Noisy plane. Not Aerolinea's fault, but I didn't like the walk to the terminal from our international flight."
יתרונות: "Free entertainment at your seat."
חסרונות: "It was a 3.5 hour beverage flt. Would have liked real food. no refills on drinks."
יתרונות: "No real complaints about the flight itself. Crew was friendly and the food wasn't too bad. We actually got there 40 minutes early."
חסרונות: "Seating was pretty tight and there was no in-flight wifi at all. That was a big problem for me since I was planning to do work on my flight/"
יתרונות: "the plane was new"
חסרונות: "my flight was delayed one day due to overbooking, basically they gave my place to someone else. I lost one day of accommodation at destination and had to pay another one in Buenos Aires for which they reimburse max 55 usd, and when you wait fir reimbursement those guys move so slow you won’t believe is true, imagine you have also some people before you- i waited for 2h and 30 min and had 5 people before me. Overall Aerolineas is not a stable company so watch out when you plan your itinerary in Argentina with them i lost two flights because of them in one week"
חסרונות: "No food, only soft drinks. No entertainment No wifi"
חסרונות: "Flight was cancelled and I could not do my trip"
יתרונות: "People were very nice"
יתרונות: "Check in person was very nice"
חסרונות: "Flight attendant kept speaking Spanish to me and got very irritated when I said that I don't speak Spanish. I was the only one she told to put my seat in upright position during the meal. Food is very mediocre. No leg room whatsoever... Also very noisy kid didn't help the impression on the flight"
יתרונות: "They acomódate my self on emergency seat right away, because I'm very tall and I really appreciated that. Service on board, were very attended at all the time and they tried to do the best with what they have."
חסרונות: "Blue headphones were not only working improperly (only one was with sound) but also short on stock. Seat was very tight."
יתרונות: "Service Food On time"
חסרונות: "Space berween seats which is as small as in other airlines"
חסרונות: "Planes do not have any entertaining facility at all. Basic version of Boing 737-800."
יתרונות: "I purchased a ticket for what I believed was a good dead from buenos Aires to bariloche through flight network.com and when I got to the airport the airline claimed they never received the money which ment I could not get on the plane. The airline representative only told me to contact the agency or if I wanted to buy another ticket for almost double the amount I originally payed for. Very useful...After being on hold for a total of two hours which made me miss my flight I gave up and went home after not having slept since it was an early flight and wasted about 30$ (dollars not pesos) on transportation to and from the airport."
חסרונות: "Nothing positive came of this experience"
חסרונות: "There was no entertainment"
חסרונות: "small portion on cofe / wine"
יתרונות: "Very punctual"
חסרונות: "Cabin service"
יתרונות: "Seats were comfortable, plane seemed clean, the atmosphere was calm and quiet, and flight was on time."
חסרונות: "Food from New York to Argentina was very good. Food from Argentina to New York was a bit stale, coffee was especially poor."
יתרונות: "In flight entertainment through wifi and smart phone."
חסרונות: "Late flight with no information on why there was a delay. Managed to catch the connecting flight but our luggage did not. No one gave us a lost luggage number so no one was able to tell us where our luggage was."
יתרונות: "The flight itself was fine. However, it left at a much later time than scheduled and at a different airport in the city."
חסרונות: "Aerolineas Argentinas cancelled my morning fight the night before without explanation. There was very little information, and I was unable to call a representative because it was off-hours when I got my cancellation notice. When I arrived at the airport, they changed my flight to a much later time departing at a different airport in the city (although they did provide a free shuttle). If I have a choice in the future, I would avoid Aerolineas Argentinas."
יתרונות: "The airplane was a newer one that was very comfortable."
חסרונות: "Aerolineas staff was very rude during airline strike"
חסרונות: "No legroom Pitiful food. No water offered during flight except with meals"
חסרונות: "Again, like 3 hours late"
יתרונות: "ON time and smooth flight, no luggage worries. I did like the cute boxes that the snacks came in."
חסרונות: "Seats you sit "IN" like a hole, not "ON" like better seating. Food was tolerable, but that was all. NO Decaf Coffee available on board. NO hard liquor. There were only two movies on a 9 hour flight!"
A bit cramped - the flight was 45 mins early which is usually welcome but not what you want when it leaves at 23:45 Addis time and arrives at 04:15 Rome time (5h30) instead of 5:05. Nothing to be done if you're travelling from Addis to Rome but if you're connecting as part of a longer journey, you may want to consider another option with an overnight long enough so you can sleep.
I took six flights with Ethiopian and are were early. All of their longhaul aircraft are modern (oldest was 12 years old) but they do feel cramped when full. They lost my luggage on the way out you really have to take the initiative to get it back. They sent it on the next flight two days later but because they lose so many bags and Niamey only has 2-3 staff to deal with them (and they go home after the last flight), you're best to track when the next flight lands and then go find your bag yourself.) I did not have a tight connection on Addis - I guess the plane's luggage hold was maybe full
Better variety with meals
Better variety with meals
Surprise hour long stop in Cairo? It was the middle of the night, maybe we saw the pyramids? But otherwise a pretty rough experience.
חסרונות: "Nothing really, everything was great! Flight was just extremely long!"
יתרונות: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"
יתרונות: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
יתרונות: "Large space"
חסרונות: "Old aircraft rickety seats"
יתרונות: "Crew is friendly."
חסרונות: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
חסרונות: "Plane didn’t hold, even though I would have made it if they waited 10 minutes, and surely they knew I was coming from a delayed flight caused by Ethiopian and left anyways. Now have to take 3 extra flights and will miss a train at my final destination."
יתרונות: "I received flying miles for this flight, well actually I really tried to find something positive to say"
חסרונות: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."
יתרונות: "Nice crew"
חסרונות: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
יתרונות: "I had an extra seat in my row which was nice."
חסרונות: "No flight overnight is ever very comfortable. It’s difficult to sleep."
יתרונות: "Everything was on time, high quality, and enjoyable"
חסרונות: "There was a fight on the llane but it was because a passenger with mental issues was provoked by a couple so ahe beat up the wife. This was not caused by ET and crew at all, but they stopped it."
חסרונות: "No way to charge a phone!"
חסרונות: "old, uncomfortable plane with no entertainment system. miserable experience"
יתרונות: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
יתרונות: "The flight crew was nice. We received a hot lunch even though it was a short flight which was nice."
חסרונות: "Boarding was interesting. It should have been an easy boarding as it is a small regional airport. Instead it seemed they went out of their way to make it as confusing as possible. Instead of going through security over here lets have you wrap around the hallway to just have to come back to where you were before?"
חסרונות: "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."
חסרונות: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."
חסרונות: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
חסרונות: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
חסרונות: "No kosher food eventhogh we asked for it"
יתרונות: "The flight crew was pleasant and helpful"
חסרונות: "Being woken up throughout the night for food. The overhead screens were on all night which made it difficult to rest."
חסרונות: "flight was 6 hours delayed"
יתרונות: "Served dinner"
חסרונות: "the seats however were quite tight and there was no electrical plug for charging."
יתרונות: "Brand New Aircraft"
יתרונות: "The staff assistance Kosher food was great"
חסרונות: "Overhead baggage compartment was taken over by cups and stuff"
יתרונות: "The crew where very pleasant & the service on the plane was good"
חסרונות: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"
חסרונות: "Bad plane flight was cancelled. Horrible experience."
יתרונות: "The worst airline company I've ever used"
חסרונות: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
חסרונות: "There was a deley of 3 and a half h"
יתרונות: "צוות אדיב ורגיש לנוסעים ויעיל"
חסרונות: "האוכל לא היה מגוון לא הכיל פירות או ירקות טריים , היה מבוסס על אורז ופחמימות, לא הוקרן מסךמסלול הטיסה, לא היו אזניות זמינות"
יתרונות: "הצוות היה נעים, רגיש ואדיב"
חסרונות: "האוכל לא היה טעים או מגוון, חסרו ירקות טריים או פירות מרעננים , האוכל היה מבוסס על פחמימות לא היו אזניות זמינות, לא הוקרן מסך של מסלול הטיסה , ונתוני הטיסה,"
חסרונות: "Airport in ADS was very basic. Was hard to find a descent toilet"
חסרונות: "Everything. I have written to firstname.lastname@example.org"
יתרונות: "Very helpful, attentive and kind cabin staff."
חסרונות: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse). Seat ahead reclines almost too much into personal space in the new 787 aircraft. The LCD displays don't pivot so it's virtually impossible to view the entertainment when the occupant of the seat in front fully reclines ( a somewhat irritating issue on a long flight )"
יתרונות: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
חסרונות: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
יתרונות: "The Ethiopian Air flight crew are outstanding at their work."
חסרונות: "Not enough water. The water is doled out in small cups."
יתרונות: "aircraft was nice and well kept, and crew friendly."
חסרונות: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."
יתרונות: "Crew on flight were very nice and responding."
חסרונות: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"
יתרונות: "Boarding at the gate was atrocious. Very slow and not organized and we left late because of that. The crew was very nice. Food was good. Entertainment was ok. Movies were old and could have been up to date not enough bathrooms per amount of people on board (relative to other aircrafts)."
יתרונות: "It's very nice flying with them. I will again fly with them"
יתרונות: "The service during the flight was perfect"
יתרונות: "The service onboard was excellent!"
חסרונות: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
יתרונות: "The plane is spacious. It gives leg comfort"