מצא טיסות זולות מ סיציליה ל תל אביב

חסרונות: "The TV wasn't working and the crew I asked for help didn't do anything about it"

יתרונות: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
חסרונות: "---"

חסרונות: "Delay of 1 hour, waited on the plain extra hour."

חסרונות: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

יתרונות: "Nirmal"
חסרונות: "Ok"

חסרונות: "No AC"

חסרונות: "Movies didn't work well"

יתרונות: "The landing."
חסרונות: "My special meal had been canceled."

יתרונות: "Everything."

יתרונות: "Everything perfect . Departure /arriving / check in / transfer lenth ."

יתרונות: "Nothing"
חסרונות: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

חסרונות: "Boarding problems"

יתרונות: "Big plane"
חסרונות: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

חסרונות: "The flight from LAX was delayed which can happen but they were so dysfunctional in Istanbul that we not only missed the original connecting flight to Tel Aviv but the next two subsequent ones as well. They sent us from one end of the airport to the other and made us wait in 4 different lines before sending us to the next one. Our baggage arrived opened and taped closed and had been rifled through. My 90 year old mother almost collapsed because wheelchairs in LAX and in Istanbul never arrived."

חסרונות: "Delay 1 hour!"

יתרונות: "Same as above"

יתרונות: "The quality of their team"

יתרונות: "Plenty of room Nice multimedia screens"

יתרונות: "Entertainment"
חסרונות: "Crew was ok"

יתרונות: "Short"

יתרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
חסרונות: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"

יתרונות: "A light meal."
חסרונות: "Very crowded -- good for the company. Delay in taking off."

יתרונות: "good entertainment system good legroom new airplane"
חסרונות: "lowered the food standards compared to previous flights flight was late"

חסרונות: "The delay"

חסרונות: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

יתרונות: "Great"
חסרונות: "Great"

חסרונות: "great delay without explanations"

יתרונות: "service"
חסרונות: "multimedia"

יתרונות: "The Crew!!!"

חסרונות: "to hot, very hot!!!"

חסרונות: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

חסרונות: "The company lost my baggage"

יתרונות: "Quick and nice"

יתרונות: "To small area for passengers after security before boarding"

יתרונות: "comfort"

יתרונות: "The crew on the flight were very nice"
חסרונות: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

יתרונות: "Aside from the crew and their patience, nothing"
חסרונות: "Everything aside from the crew"

חסרונות: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

יתרונות: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
חסרונות: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."

יתרונות: "Great!"

יתרונות: "Excellent and cooperative staff. It was a smooth flight."

יתרונות: "The service, food, efficiency"
חסרונות: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

חסרונות: "Checked bag got ruined, servie was terrible"

חסרונות: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

יתרונות: "The food and service"

יתרונות: "Once on board flihht was fine."
חסרונות: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

יתרונות: "EVERYTHING"

יתרונות: "Kind. Generous. Competent. Relaxed. Thank you."

יתרונות: "See above"
חסרונות: "See above"

חסרונות: "The fees for the sporting bag was out of control expensive"

יתרונות: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
חסרונות: "Food and seat comfort."

יתרונות: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
חסרונות: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."

יתרונות: "One hour delay after boarding due to loosing our “slot”"
חסרונות: "Timing!!!"

יתרונות: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
חסרונות: "I expected more from airlines lake Austrian."

יתרונות: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
חסרונות: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"

חסרונות: "Mechanical problems caused a 5+ hour delay. Very poor communication regarding what was happening. It was my first—and last—time flying with Austrian Airlines."

יתרונות: "Everything"

יתרונות: "Departed on time, smooth sailing."
חסרונות: "no entertainment available"

חסרונות: "very late"

יתרונות: "Landing was a disaster"

יתרונות: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
חסרונות: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

יתרונות: "The flight attendants worked very hard Patient and courteous."
חסרונות: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

יתרונות: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
חסרונות: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"

חסרונות: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

חסרונות: "Long delay."

חסרונות: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

יתרונות: "the crew were very nice polite and helpfull"
חסרונות: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

יתרונות: "Was a fine solid flight by Austrian."

יתרונות: "Nothing special."
חסרונות: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."

יתרונות: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
חסרונות: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

יתרונות: "The air crew service"
חסרונות: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

יתרונות: "Ground crew was very kind"
חסרונות: "My ordered vegetarian meal was missing on the way back :("

יתרונות: "The crew was very professional and kind and evetything was on time. The food is tasty."
חסרונות: "No entertainment at all."

יתרונות: "The direct flight' and the comfortable seat"

יתרונות: "staff realy nice enough room for legs good food"

יתרונות: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
חסרונות: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."

יתרונות: "My flight from Vienna to Warsaw was fine."

חסרונות: "The vegetarian meal was OK"

חסרונות: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

יתרונות: "Good food, lots of movies, flight attendants friendly"
חסרונות: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

חסרונות: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

חסרונות: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."

יתרונות: "got to my destination on time."
חסרונות: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

יתרונות: "My waffle and coffee"
חסרונות: "Very small seats with hardly any legroom. Flight delayed 2 hours. Nasty attendant told me my bag was too big for overhead compartment. It wasn't."

חסרונות: "Poor service, will not fly again with this airline"

יתרונות: "Everything's"

יתרונות: "Great grew, great flight. Thank you!"

חסרונות: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

יתרונות: "This time it seems I had a little bit more leg room. Which makes a big difference!"

חסרונות: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

יתרונות: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"

יתרונות: "The staff was very pleasant"
חסרונות: "Very crowded plane!"

יתרונות: "Decent between chare distance for a medium sized airplane (A321)"
חסרונות: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

חסרונות: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."

יתרונות: "Boarding was on time and the crew were great. The food was quite good too."

יתרונות: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
חסרונות: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."

יתרונות: "Flight was on time, stewardesses were kind and helpful, food was good, entertainment selections great, plenty of legroom for 6'1"/ 185cm."
חסרונות: "smallish baggage storage"

יתרונות: "Everything worked well."
חסרונות: "No sleeve at Tel Aviv. disembarked by stairs and a bus to the terminal."

יתרונות: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
חסרונות: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

חסרונות: "When its rain we shouldn’t walk to the air plain"

יתרונות: "Professional crew. Good simple check in."
חסרונות: "Nothing."

יתרונות: "Usual faultless KLM experience"
חסרונות: "Nothing."

יתרונות: "Flight and the crew!"
חסרונות: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

יתרונות: "The crew was amazing, flight on schedule and good entertainment."
חסרונות: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

חסרונות: "Not being 1 hour late"

חסרונות: "Entertainment"

חסרונות: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

יתרונות: "Everything was smooth and effortless."
חסרונות: "Can’t think of anything."

יתרונות: "Cabin facilities"
חסרונות: "They didn’t bring one of my bags"

חסרונות: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

יתרונות: "Good"
חסרונות: "Nothing"

יתרונות: "The crew!!"

יתרונות: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
חסרונות: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

חסרונות: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

יתרונות: "We got to Amsterdam on time"
חסרונות: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

יתרונות: "Gaps between seats are very narrow."
חסרונות: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

יתרונות: "Flight crew very nice"
חסרונות: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

חסרונות: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

חסרונות: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

חסרונות: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

חסרונות: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

יתרונות: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

יתרונות: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
חסרונות: "The amount of extras you have to click no to while checking in online."

יתרונות: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

יתרונות: "The supplied pack of toothpaste/toothbrush"

יתרונות: "Short-hop flight, fit for purpose."

יתרונות: "staff was fine"
חסרונות: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

יתרונות: "Great food"
חסרונות: "Sears we're toooo small"

יתרונות: "That we didn’t crash"
חסרונות: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

יתרונות: "Nothing"
חסרונות: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

חסרונות: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

יתרונות: "I was upgraded to Buisness so, no complaints"
חסרונות: "No Marlboro light cigarettes on the duty free shopping cart"

יתרונות: "The cabin crew, the flight and communication and the cleanliness of the plane."
חסרונות: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

חסרונות: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

יתרונות: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

יתרונות: "Night flight so no entertainment allowed sleeping"
חסרונות: "Kosher food could be improved"

יתרונות: "Food and staff were great"
חסרונות: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

יתרונות: "Good and plenty of food available."
חסרונות: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

יתרונות: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

יתרונות: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
חסרונות: "55 minute delay was not welcome."

חסרונות: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

יתרונות: "Special treat for King's Day Friendly crew"
חסרונות: "15 min late boarding 30 min delay leaving the gate Very little leg room"

יתרונות: "Quick and efficient flight. Crew very organized. Great language skills"

חסרונות: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

יתרונות: "Even for a 50 minute flight, drinks and sandwich was provided"

יתרונות: "On-time Quick boarding Friendly staff"
חסרונות: "Only pre-security lounge (Air France) that is open till 19:00."

יתרונות: "that I succeeded to get home"
חסרונות: "air conditioning in the plane"

יתרונות: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
חסרונות: "Ask the staff not to be so moody for no reason at all."

יתרונות: "The crew was amazing. They answered to my requests politely and helpfully"
חסרונות: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"

יתרונות: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
חסרונות: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."

יתרונות: "The seating availability at the check in time"
חסרונות: "The TVs never worked"

יתרונות: "Staff, seat."
חסרונות: "Delayed again: 40 mins"

חסרונות: "The departure could have been on time"

יתרונות: "seats were confortable"

יתרונות: "Flight left and arrived on time"
חסרונות: "Food is mediocre and there is no in flight entertainment so thank God for Kindle!"

יתרונות: "Nothing"
חסרונות: "Everything flight was booked have to wait 5 hours for another flight"

יתרונות: "The whole process was very enjoyable in the flight was really nice I loved it"
חסרונות: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"

יתרונות: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
חסרונות: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."

יתרונות: "For the first time, in many years, cabin crew apologized for delay"
חסרונות: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"

יתרונות: "the plane landed on time"
חסרונות: "luggage came late"

חסרונות: "Not enougth time after checkin"

חסרונות: "The flight was 1 hour late to depart"

יתרונות: "The employees were nice."
חסרונות: "Checkin process moved very slow and we had to run though security check The people at the checkin counter did not know all the bluecard rules and had to go in the back to verify my husband's legal travel docs and that added even more delay for us We got into the plane with delay and then we sat on the runway for a long time All this we could have survived if we could have had food, but they had no vegetarian sandwich options so the only available thing was a tiny strawberry cake"

יתרונות: "The one good thing was that they delivered me and my luggage safe and sound to the destination."
חסרונות: "Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price."

יתרונות: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."

חסרונות: "Flight was 1h20 minutes late."

יתרונות: "Short and sweet... friendly staff"
חסרונות: "Na"

יתרונות: "Comfy seats"
חסרונות: "Both flights were on time!!! Comfy economy seats"

יתרונות: "Good communication with crew..."

יתרונות: "We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done."

חסרונות: "They only serve pork meat that was not good"

יתרונות: "Boardibg was on time and the stuff was very nice"
חסרונות: "I didn like the food."

יתרונות: "Food, crew cooperation"
חסרונות: "It was OK"

חסרונות: "40 minuets delay Bad food No intertatment"

יתרונות: "the lady in your desk was nice and extremely helpful. We dad a problem with the registration of one of out tickets. She solved it for us/ She did her best to give us the places we asked for. Excellent attention. Sorry I do not know her name."

יתרונות: "Food,staff,easy check in.everything worked perfect."
חסרונות: "Na"

יתרונות: "Very nice crew; short flight 60', 2 mini croissants and two cookies, really good coffee; easy check in; easy baggage control; people ready to help."
חסרונות: "N/A"

חסרונות: "Hi, We've booked the flight using Kayak, with VAYAMA agency. It was clearly stated in the e-ticket that we were allowed a baggage of 23KG piece for our infant baby. (it was a lap-ticket, no seat) When we arrived at the check-in counter, they said that because it was a lap ticket, we are allowed only a baggage of 10KG piece. We were delayed at the checkin counter with a baby in our hands, and humiliated (as people in the line behind us started to get nervous). I'm definitely gonna write a mail to VAYAMA agency. And I'm extremely disappointed. At the end, after maybe 20 minutes (which seems like forever) they let us check in the baggage we had."

יתרונות: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
חסרונות: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."

יתרונות: "Easy, for what it was."
חסרונות: "Plane interior was in poor shape"

חסרונות: "30 min late"

יתרונות: "All 4 flight attendants were smiling and very courteous ...:-)"
חסרונות: "Such a short flight"

יתרונות: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
חסרונות: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."

יתרונות: "On time, direct flight, friendly crew"

יתרונות: "It was good"
חסרונות: "The babuins that got drunk and made o lot of noise"

יתרונות: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
חסרונות: "Way too early of a flight, had trouble sleeping on plan."

יתרונות: "Great price, no bag fee, nice crew, comfy ride"
חסרונות: "Mediocre food, no entertainment"

יתרונות: "safety fly"
חסרונות: "seats were too small, food looks not well"

יתרונות: "It was comfortable with good price."

יתרונות: "Take-off and landing on time; Cleanliness of air-plane; Politeness of crew."
חסרונות: "Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes."

חסרונות: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("

יתרונות: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
חסרונות: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"

יתרונות: "Attentive flight attendants"

חסרונות: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"

יתרונות: "Ground crew informed us on the reason of delay, bad weather over Bucharest."
חסרונות: "Midnight flight was the only option, and it was even then more than half hour delayed."

יתרונות: "Flight didn't exist."

יתרונות: "The crew reacted good to the change of plane"
חסרונות: "Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience"

חסרונות: "Not being able to choose my seat on a 500€ return flight is a joke."

יתרונות: "Pretty much nothing"
חסרונות: "A sealed blanket and a better customer service"

חסרונות: "Would have been nice if you didn't have to pay for the soft drink."

חסרונות: "My luggage was lost for almost 2 weeks."

חסרונות: "Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr"

יתרונות: "Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us."

יתרונות: "Ok"
חסרונות: "Ok"

חסרונות: "vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows."

יתרונות: "Seats were old, but very spacious and comfortable."
חסרונות: "The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers."

יתרונות: "Made up tons of time en route."
חסרונות: "Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control."

חסרונות: "Flight delays is a constant problem with this company"

יתרונות: "Good schedules, good prices."
חסרונות: "They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable."

חסרונות: "25 min late too much announcements during night flight, especially about duty free items and prices..."

יתרונות: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
חסרונות: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."

יתרונות: "As if our flight from Washington to Brussels was not delayed enough, the flight segment to Accra from Brussels was delayed for almost 2 hours"
חסרונות: "Almost everything about the trip was impacted one way or the other. Our luggage/bags were partially damaged too, but I decided not to lodge an official complaint."

חסרונות: "Service was bad"

חסרונות: "Ofrecen un snack como parte del vuelo y no dan nada."

יתרונות: "Nice crew, old equipment"
חסרונות: "All food for purchase. Not even complimentary nuts. All drinks are for purchase. Including water!!! 4 hours flight not a glass of water unless you pay 3 euro. No entertainment. No USB or electric outlets. Thanks for not charging for use of bathroom."

יתרונות: "Nice and easy"
חסרונות: "N/a"

יתרונות: "The infligt entertainment was good."
חסרונות: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."

יתרונות: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
חסרונות: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. The day I was suppose to travel ,they told me at the airport that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

יתרונות: "Airplane was clean and service was attentive. Food was good and served hot."

חסרונות: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."

חסרונות: "after a long flight from the states, no water in the connection flight. all security checks all over again. very crowded. air brussels you need to be improved."

יתרונות: "Nothing"
חסרונות: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"

יתרונות: "I had a comfy seat at exit row. The team was great."
חסרונות: "Over 30 minutes delay. The luggage pickup was a mess, the belt wasn't emptied for previous flights which created a huge mess."

יתרונות: "Nice equip and staff, comfortable and on-time"
חסרונות: "Veg meal requested but not processed."

חסרונות: "Mocarella and tomatoes wrap was not tasty. Tomatoes seemed to be old."

יתרונות: "Nothing special"
חסרונות: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"

חסרונות: "Completely chaotic service."

יתרונות: "On time Polite crew"

יתרונות: "The crew was nice"
חסרונות: "I paid for a ticket that includes a hot meal, but a day before the flight they changed their policy so I didn't get any meal. They even asked for money for a cup of water, and this is my red line. The seats recline and comfort is poor."

יתרונות: "Service"

יתרונות: "Small plain. No interlaken. Cold food"

יתרונות: "Nothing"
חסרונות: "Very noisy crew Not enough space for hand bugs."

יתרונות: "pleasant fight..."
חסרונות: "long flight (it was far through no fault of Brussels Airline"

יתרונות: "leg space is quite big"
חסרונות: "the food was poor - Cold Pasta salad"

יתרונות: "Leg room seemed above average. Food was very good."
חסרונות: "Having games on the monitor is not a good idea because people are constantly pushing on your headrest!"

יתרונות: "Food"
חסרונות: "Entertainment"

חסרונות: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."

יתרונות: "Nothing. Wanted it to be over already"
חסרונות: "Thw flight attendents gave a really bad service. They forgot to bring me food. The plain was really small and crowded... There was a lot of noise."

יתרונות: "Nothing"
חסרונות: "Terrible food, very small and crowded aircraft."

חסרונות: "Had to change a tire on the plane - they checked us through at the gate but didn't allow us on the plane - which makes sense. However, they should have NOT checked us through at the gate. Dozens stood for over a half hour waiting to move forward. They wouldn't let us back into the gate area to sit. Poor planning"

יתרונות: "Food was served often including an ice cream bar after the meal. The crew was very kind, especially Neils. They made us feel comfortable. The flight was smooth and the pilot made necessary announcement clearly."
חסרונות: "The first meal was not great. But it did have many components. The movie selection was sparse."

יתרונות: "Zaventem airport remains too difficult , which really makes the trip less enjoyable."

יתרונות: "good service clean"
חסרונות: "waiting a long time for luggage"

יתרונות: "the same"
חסרונות: "the same"

יתרונות: "crew"
חסרונות: "The seats were completely uncomfortable, they have a leather thing where you put your neck on (on the long flights) which is completely uncomfortable. on one flight there was no entertainment system at all, and in the long one it was fine. Also on one flight while we have already been on the plane the light was delayed by over an hour, because they overbooked or something- it was pretty hell inside, very hot- and no one has even offered a warer. recommendation: avoid."

יתרונות: "There were a couple of the flight attendants that were excellent: Friendly, welcoming and service minded. Not all, but I have come to expect the worst from United (I fly 5-6 trips a year with UA, 5-6 trips with other Star Alliance airlines). Food in Economy Plus was mediocre at best, it seems United are catering this from a correctional facility. Overall good experience due to the staff, but nothing that wow'ed us beyond being better than what we have come to expect from United."