Flight attendants services are good..
Lot more variety in the food to enhance the travel experience
Discourteous airhostess on the jetblue flight from JFK to Tampa Emirates service was very good
Nothing more to add as overall experience during the journey is rated as 'Excellent'
Food was very poor, seating capacity was poir
יתרונות: "Crew was helpful. Leg room is good. Overall the flight was good."
חסרונות: "Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water."
יתרונות: "The crew was amazing. Managed to get a whole row to myself (bonus!)."
חסרונות: "Cheaper change fees. ;)"
יתרונות: "Good was amazing ; leg room was great per ticket price; and cabin crew were kind"
יתרונות: "On time. Efficient. Great crew."
חסרונות: "The sandwiches on the quick hop between abidjan and accra aren't that great."
יתרונות: "the food is amazing"
חסרונות: "The crew"
חסרונות: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
יתרונות: "I like the crew."
חסרונות: "All good."
חסרונות: "Delayed my luggage. Still waiting for Emirates to call me after 2 days"
יתרונות: "Good like always"
חסרונות: "All perfect"
יתרונות: "Every thing"
יתרונות: "Emirates always goes above and beyond to keep your experience as good as possible."
חסרונות: "The boarding process lacked discipline"
יתרונות: "the seats, the window"
חסרונות: "fliglth to short"
יתרונות: "Boarding was efficient."
חסרונות: "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."
יתרונות: "I like the food, history, and the people contributing to make this country so beautiful."
חסרונות: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
יתרונות: "Comfort and friendly crew and the food was very delicious and not forgetting the entertainment was excellent."
יתרונות: "Entertainment is good. I like food"
חסרונות: "Everything is good but boarding stuff needs more improvements."
יתרונות: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
חסרונות: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."
יתרונות: "Emirates staff are polite and respectful"
חסרונות: "777 for travel from Dubai to Boston is not a comfortable plane"
יתרונות: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
חסרונות: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."
יתרונות: "Good selection of movies and special menu for the festive season."
חסרונות: "Slight delay on the tarmac."
יתרונות: "Positives were the movie options and they give you a kit with an eye mask etc"
חסרונות: "Flight was delayed 50 minutes. Crew was all grumpy making the delay and flight less bareable. They were attentive, not sure I saw anyone smile. It wasn't pleasant"
יתרונות: "customercare was good. Thank you."
יתרונות: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
חסרונות: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."
יתרונות: "We got upgraded which was a lovely surprise!"
חסרונות: "Nothing with the actual flight."
יתרונות: "Food is terrible. Not what it used to be. Don't keep the bathrooms clean as they used to. Service just isn't as great as it used to be sadly. Entertainment is great tho!"
יתרונות: "Movie options were good"
חסרונות: "Food was mediocre, service was poor crew took 20 mins to answer the request, our food was served very late, no legroom, no good snack refreshment options"
יתרונות: "Good entertainment"
חסרונות: "Stawardess took too long to collect trays after we had eaten.at least two hours."
חסרונות: "The crew was too tough was us not to hit helpful at all ."
יתרונות: "Entertainment options, boarding process"
חסרונות: "Food quality is still good but slightly below previous experiences"
יתרונות: "The attention to my two nine year old kids. They enjoyed the flight."
חסרונות: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"
יתרונות: "they serve and ask what it needs to like with smile; thanks for all of anyways."
יתרונות: "Everything is very well organised"
חסרונות: "All was good"
יתרונות: "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."
יתרונות: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"
יתרונות: "The Airbus was very good -as comfortable as possible in Economy."
חסרונות: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."
חסרונות: "The plain was late & communication by Emirates with the flyers was poor to non-existent."
יתרונות: "love everything about Emirates!"
חסרונות: "No organization, had trouble in check in. On Boston airport we had to do passport check there was a long queue. Nobody was answering any questions. I think direct flights from Emirates are outstanding but the code share with Jet Blue did not work for me. For food there was Hindu meal option which did not specify veg or non veg we were served lamb but FYI Hindu meal means no beef and could be veg or non veg which does not make sense. Emirates should clarify that. So we ate nothing on our flight to Dubai."
יתרונות: "Nothing good to mention"
חסרונות: "Check in counter staff are more aggressive than their passenger. Dealing with the passenger/customer with respect and in a polite manner must be applied."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
חסרונות: "The TV wasn't working and the crew I asked for help didn't do anything about it"
חסרונות: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
יתרונות: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
יתרונות: "Good service good food and entertainment system worked well."
חסרונות: "They need to update the airplanes."
יתרונות: "Great service , great planes"
חסרונות: "All was great"
יתרונות: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
יתרונות: "Service great."
חסרונות: "Seats were three across very cramped and uncomfortable."
חסרונות: "Movies didn't work well"
יתרונות: "The landing."
חסרונות: "My special meal had been canceled."
חסרונות: "seats were definitely narrow"
חסרונות: "Leg space on this flight was less compared to other flights I had with TK."
יתרונות: "great vegetarian food"
חסרונות: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
יתרונות: "wonderful staff."
חסרונות: "there was a delay we were not told about, we left an hour late, but we're not told anything, this is problematic as you pass through a second round of security to sit by the gate and can't even go to the rest room with out repeating the check. the landing was very rough but no ones falt"
יתרונות: "Food good movie selections and Nice staff"
חסרונות: "Seats too close"
יתרונות: "The quality of their team"
יתרונות: "Plenty of room Nice multimedia screens"
חסרונות: "Crew was ok"
יתרונות: "Food and drinks,"
חסרונות: "No USB outlets."
חסרונות: "There was no personal monitor to watch movies during the flight"
יתרונות: "good entertainment system good legroom new airplane"
חסרונות: "lowered the food standards compared to previous flights flight was late"
חסרונות: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
חסרונות: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
חסרונות: "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
חסרונות: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
יתרונות: "Overall it was a smooth flight except for few minor issues."
חסרונות: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
יתרונות: "That the plane didn't crash."
חסרונות: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
חסרונות: "to hot, very hot!!!"
חסרונות: "The company lost my baggage"
חסרונות: "TV did not work. Crew said there are a lot of broken TVs and there is nothing they can do."
יתרונות: "Quick and nice"
יתרונות: "Comfortable seat, quick boarding and deplaning"
חסרונות: "No in seat entertainment, bad food"
יתרונות: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
יתרונות: "the food is great, very good multimedia system"
יתרונות: "Crew were very nice and professional."
חסרונות: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
יתרונות: "Aside from the crew and their patience, nothing"
חסרונות: "Everything aside from the crew"
יתרונות: "the crew was nice"
חסרונות: "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
יתרונות: "Excellent and cooperative staff. It was a smooth flight."
חסרונות: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
חסרונות: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."
חסרונות: "Connecting flight did not have my luggage from previous flight."
Check my previous comments mistakenly attached to my DCA>JFK flight (yes, I’m tired)
שירות מאוד טוב מטוסים חדישים נקיים מרווחים
I liked the entertainment. But the snacks could have been better. Definitely need More choices to choose from.
Delta baggage agents in SJU were 20 minutes late to their post - 5:20am causing departing passengers to overflow - Feb 15, 2022
Always friendly and nice. Airplanes in great shape
No wifi and tv didnt work so couldnt watch movies
Almost 6 hours delayed due to a broken plane. 2 hours inside the plane waiting without food or beverages. Lost my first night in NYC.
Extremely easy and welcoming check in process.
יתרונות: "I had a safe flight and enjoyed the movies available to me."
חסרונות: "Better care of luggage and better customer service"
יתרונות: "Everything was great. Seats, service, flight, crew."
יתרונות: "great flight, good social distance and empty seats in between"
חסרונות: "really nothing, it was as good as possible in these times"
יתרונות: "Cabin crew was great. Was told they don’t feel they can do a good job of serving 48 passengers in Premium Select with 2 crew."
חסרונות: "Image recognition step slowed boarding down a lot. Food and amenities on Delta Premium Select seem to be getting worse"
יתרונות: "Fast service and precise timing"
יתרונות: "Great comfortable seats"
חסרונות: "Crowds in airport"
יתרונות: "Comfort is excellent"
חסרונות: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
יתרונות: "Clean plane. On time"
חסרונות: "They have to improve the boarding process a bit."
יתרונות: "Smooth ride"
יתרונות: "Flights were both timely"
חסרונות: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
יתרונות: "Amazing service from crew"
יתרונות: "The entertainment"
חסרונות: "Space between"
יתרונות: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
יתרונות: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
חסרונות: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
חסרונות: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
חסרונות: "Bigger personal space"
חסרונות: "No room to move very cramped"
יתרונות: "Excelent flight excelent service.."
חסרונות: "The entrance in the gate to the plane always disorganized"
יתרונות: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."
חסרונות: "Entertainment system wasn’t working"
יתרונות: "I like the fact that entertainment and technology is always good."
חסרונות: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."
יתרונות: "Service was great, crew was responsive, snacks were good per usual."
חסרונות: "The AC was blasting at an all time high, felt frozen to my seat, even asked for a blanket but “ they didn’t have any more “, had to tuck in my arms into my layered shirt. this was a morning flight and no breakfast was served ... they didn’t even have food available for purchase."
חסרונות: "Flight delay 5+ hours poor Service"
חסרונות: "The bulkhead sears had no electrical outlet"
יתרונות: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
חסרונות: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
חסרונות: "Cancel my flight at 7:50 am to 1:50pm"
חסרונות: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
יתרונות: "Everything. I really loved that I could track where my checked luggage was, so when I arrived to my final destination I knew my bag was going to be there. The individual TV for my seat, so I could watch what I wanted. Having an USB port to charge my devices."
חסרונות: "Liked everything."
יתרונות: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
חסרונות: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."
יתרונות: "One of The crew members a guy from Texas was nice"
חסרונות: "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad"
יתרונות: "In flight entertainment interface and options were great!"
חסרונות: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
חסרונות: "I don't know why delta's service has deteriorated so much in the last few years. Last two times that I flew the service and attitude at the gate has been horrible. Seat assignment has become a dread. Upgrade options are over priced. I guess I will be looking for a new airline."
חסרונות: "Headphones suck"
יתרונות: "The plane was surprisingly comfortable. The seats had USB ports. The touch screens were clear and responsive. Most importantly, the service of the flight attendants was excellent. I was quite happy."
יתרונות: "The good the crew and the bed"
חסרונות: "The overheads were noisey and loud and made it difficult to sleep"
beware of tight connections at CDG... big airport , bussing from the plane is time consuming...
Nice,o time,and great foods and services.
יתרונות: "The crew was astounding"
חסרונות: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
יתרונות: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."
יתרונות: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
חסרונות: "For me this part is not applicable"
חסרונות: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
חסרונות: "More options for gluten free food. Always get the same dish"
חסרונות: "We had a short delay"
יתרונות: "Staff were friendly and seats in business were super comfortable."
חסרונות: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
יתרונות: "Intranet meant I could watch movies on my iPad"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Intranet wifi meant I could watch entertainment on my iPad"
חסרונות: "Seats are very uncomfortable"
חסרונות: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
יתרונות: "Crew was friendly and attentive but hard to understand"
חסרונות: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
יתרונות: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
יתרונות: "Staff and services all very good definitely"
חסרונות: "Everything was brilliant"
יתרונות: "Staff was so helpful and attentive to our needs.Providing service with a smile."
יתרונות: "Cheap ticket"
חסרונות: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."
יתרונות: "Liked the transfer"
יתרונות: "The cabin crew was super patient and accommodating of the passengers."
חסרונות: "Cramped quarters"
יתרונות: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."
יתרונות: "Food and wine was very good. Music selection was excellent."
חסרונות: "Not enough leg room."
יתרונות: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
חסרונות: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
חסרונות: "Please see comments above about this flight."
יתרונות: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
חסרונות: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
חסרונות: "Couldn't make the connection....Overall....an aweful experience!"
יתרונות: "Only the cabin crew was good."
חסרונות: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
יתרונות: "Super fast boarding and smooth takeoff"
יתרונות: "Staff was nice"
חסרונות: "MD planes are old and not very comfortable."
חסרונות: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
חסרונות: "Some toilet facilities out of order and some slow service"
יתרונות: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
חסרונות: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
יתרונות: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
חסרונות: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
יתרונות: "Flight went smoothly"
חסרונות: "Flight left late The seats are small and crowded There are no entertainment options"
יתרונות: "The crew was very nice and helpful."
חסרונות: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
יתרונות: "Crew was wonderful Helpful, pleasant, capable"
חסרונות: "Waiting for late passengers & their luggage"
יתרונות: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
חסרונות: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."
יתרונות: "Excellent choice of movies. Great service. Friendly crew."
חסרונות: "I requested a lacto-ovo vegetarian meal, which I received. However, it appears the meal was also vegan. Normally, that would be okay except one of the two standard meal choices was also vegetarian and seemed much better. Since I had selected lacto-ovo vegetarian, it seems I was not allowed to select the standard vegetarian option. Hard not to have cheese on an Air France flight - just saying :-)"
חסרונות: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."
חסרונות: "No entertainment or usb plugsto charge."
יתרונות: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
חסרונות: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."
יתרונות: "Ticket price"
חסרונות: "Long check in wait in Dubai. Food was shocking - inedible!"
יתרונות: "Average flight"
חסרונות: "Food on AF montreal - paris flight and totally rude stewardesses"
חסרונות: "Boarding more than 15 minutes late. Departure on time, though"
יתרונות: "i tried to cancell my flight but didnt answer me1"
יתרונות: "The crew was nice .."
חסרונות: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."
אחד מהצוות היה מאוד מאוד חמוץ וחד ודוגרי מדבר בטון עצבני לא מתייחס לבקשות ממש מגעיל
יתרונות: "Everything was clean and new feeling"
חסרונות: "Food on offer was uninspiring."
חסרונות: "Personal monitors. Free food."
יתרונות: "The crew was friendly, the seats were comfortable, no complaints about the flight."
חסרונות: "We got to the gate and I had to use the bathroom, we waited for the jet bridge to be place but there was a malfunction. I had to get up despite the plane not parked at the gate."
יתרונות: "the crew was amazing and the seats were awesome"
חסרונות: "on this trip nothing"
חסרונות: "Normal los azafato tienen que estar más pendiente ala tripulación que anda con nenes chiquitos los papas se se duermen y los salvajitos se creen que están en un campamento de verano.y quieren romper el avión más pendiente a eso"
יתרונות: "Super comfortable"
חסרונות: "Delayed was terrible. I arrived 7 hours later than expected."
יתרונות: "Desde PR comenzó todo mal por supuesto desperfecto y los de servicio al cliente su solución fue que no podía hacer nada, cuando llegara a Miami resolviera lo de mi próximo vuelo. Fue un pésimo servicio"
חסרונות: "Pudo haber sido resolver para no perder la conexión a mi destino final."
יתרונות: "Not expecting high end services but not even mediocre service was done."
חסרונות: "Flight was delayed 2+ hrs, unorganized, seats uncomfortable, over crowded. Almost missed my layover flight."
חסרונות: "It was OK, no big issues or concerns."
יתרונות: "Old aircraft. Ucomfortable seat."
חסרונות: "uncomfortable seat"
יתרונות: "Great service and on time flight. Got a good comfortable seat with nice leg room."
חסרונות: "Delayed for 3 hours in SJU, no notice until after departure time had passed. Missed my connection , offered only option if 4 hours lay over. waist of time x whole day"
יתרונות: "Great crew. Great entertainment but. Ot so comfort."
חסרונות: "I was in a window but have a big person in my side and can't move in 3 hours."
יתרונות: "Our seats were booked by a cruise line and were not together on this flight. When my husband asked, the gate agent was able to seat us in at least the same row."
יתרונות: "On time"
חסרונות: "Flight attendant had some attitude as if they were not enjoying their work."
יתרונות: "Crew was very helpful and attentive"
חסרונות: "The 4 hour delay."
חסרונות: "My screen was not responsive most of the time"
יתרונות: "The un seat entertainment"
יתרונות: "Arrived 30 minutes early"
חסרונות: "We had to wait 40 minutes in the runway before parking at the gate."
חסרונות: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
יתרונות: "I like it was fast and smooth"
חסרונות: "Not too much space in the plane"
יתרונות: "That I arrived at my destination"
יתרונות: "We were on time. Traveled safely. Uneventful."
חסרונות: "Comfort is in the past... seats are uncomfortable. No space. we are always crammed in like sardines. Seats were in poor condition and did not appear clean. Video equipment at my seat did not work. Did not seem to have enough crew. . . took forever to get the limited service - - crew seemed complacent - no enjoyment in their jobs - doing what they always do. Having enjoyed five years with Delta - I enjoyed my job and the people. No one seems to like their job now. Shame. Takes even more fun out of flying these days. It's a job - more people - more coffee - more sodas.... Don't LIKE it. . . give someone else the chance to fill that position. Flying Should be Fun. . . it's special!! every time."
יתרונות: "Ok time flight"
חסרונות: "Entertainment system did not work in all stops"
יתרונות: "He crew. They were helpful and friendly"
חסרונות: "The delay and the plane was old"
יתרונות: "Large plane, and helpful crew."
חסרונות: "Not much."
יתרונות: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
חסרונות: "No entertainment, food selection very limited."
חסרונות: "The flight attendant was arrogant. This is her job... just for $$$"
יתרונות: "The Crew was nice ."
חסרונות: "They displayed for three hours something on TV, but the entire plane had no sound. When asked the crew will tell you to listen on channel 13 or 14. I told them there was no sound. I was sitting in First Class and went to check with a friend that was way back in Economy, same thing. So i told the that to the crewmember who just told me, sorry nothing I can do about. Which I can understand. What I don't understand is why they continued displaying a mute TV set for three hours. Why not just shut it off? BTW, my daughter flew from LA to Boston that same day and exactly the same thing happened on her plane."
יתרונות: "The crew was always very warming and assisting. Everything was a breeze."
חסרונות: "Had 2 plane tickets to Puerto Rico for my mom funeral But all the sudden my dad passed away one week before the date Iso a have to change the date They did charge me $200 and the other ticket was for my friend was my support he couldn't go cause he's job So I call and they said yes that they gonna help me with the refund all I need is a dead certificate so I send it the papers by email Now they telling me that they can't gave me the refund All my brothers and sisters didn't have no problem with South west air line and other airlines they understood the problem And they did everything without problems Worst service ever Not flying with them ever again"
חסרונות: "Charge for changing date"
יתרונות: "Quick boarding and on time departure"
יתרונות: "AA is excellent."
חסרונות: "To many delays"
יתרונות: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
חסרונות: "Shared TV?!!"
יתרונות: "I had a great experience overall. I don't give 5 stars because there is always room for improvement no matter how good your service is."
חסרונות: "Size of the snacks"
חסרונות: "They got us off the plane to get on a another plane there for we were delayed"
יתרונות: "New plane, great entertainment. Good service! Clean plane ."
יתרונות: "Todo muy bueno"
יתרונות: "It was great."
חסרונות: "Everything was good."
חסרונות: "My stroller was taken right before boarding (as expected), when it was returned after the flight it was broken. We were delayed when leaving PR, after a slow boarding process. Then delayed once more when arriving."
יתרונות: "The flight to Miami was changed to Chicago but it was still comfortable. The seats were nice and having overhead tv was still nice."
יתרונות: "Nice boarding head schedule friendly service."
חסרונות: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."
יתרונות: "Todo estubo muy bien"
יתרונות: "Easy booking, Great prices"