A service that reflects swiss excellence, which isn't this.
יתרונות: "The crew was great"
יתרונות: "Taking off on time. Good service and helpful from all the stuff."
חסרונות: "Keep it like that"
יתרונות: "Nice and attentive crew Big a330 plane with great business class"
יתרונות: "Thank you for waiting for us. We were delayed. I appreciate not missing our flight."
יתרונות: "The transfer after the flight was very helpful."
חסרונות: "Entertainment was absent."
יתרונות: "Service was slow, but fine."
חסרונות: "* Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board"
יתרונות: "Fast boarding"
חסרונות: "The food is the worst there is"
יתרונות: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"
יתרונות: "Liked nothing. Stewards were no help. Seating was extremely tight. I am disabled and use a small travel scooter. They removed the batteries even though they are not lithium or spillable. I called months in advance with all specifications and still they were clueless. We will never fly Swiss again. I am disabled and received no help. They removed the batteries of my scooter and we had to carry them on our lap. I had to tell them to put the batteries back in the scooter. They failed in every facet."
יתרונות: "TV screens and movies. Food was great."
יתרונות: "I slept with the jazz music...didn't hear a baby that was crying the whole flight..."
יתרונות: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
חסרונות: "Have no complaints."
חסרונות: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
יתרונות: "Good breakfast"
חסרונות: "Bad seat, just an economy seat"
יתרונות: "Service and food where good."
חסרונות: "Sound only came out of one side of head phones, tried multiple sets."
חסרונות: "I booked two tickets but could not pick seats for my partner. We ended up in bad seats next to the bathroom."
יתרונות: "Short flight and they handed out chocolate"
חסרונות: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"
יתרונות: "The new plane with private screens"
יתרונות: "Stewards were friendly; snacks were good"
יתרונות: "The crew did all they can \The Swiss Airlines lounge was superb"
חסרונות: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"
חסרונות: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."
יתרונות: "Smooth flight"
חסרונות: "Ordered kosher and did not get it"
יתרונות: "The flight left on time and arrived a bit early."
חסרונות: "Everything was fine"
יתרונות: "Nice plane, organized food and boarding."
חסרונות: "Nothing really"
יתרונות: "Quiet, staff do not bother you. Seats are big enough to rest."
חסרונות: "Boarding and sitting takes a bit of time."
יתרונות: "Good food!"
חסרונות: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."
יתרונות: "The crew made the right call after the Swiss computers shutted down"
חסרונות: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"
חסרונות: "in NY they would not give me a seat/ boarding pass for this flight - they said i had to get one only in zurich. by the time they gave me one in zurich - it was a middle seat and there were no other seats available. i was totally squished in between 2 men [ i am a female] and the seats were sooo small and there was absolutely no room. i was totally uncomfortable and had to sit like this for 4 hours... i did not like this AT ALL"
יתרונות: "Boarding and cabin crew were excellent."
חסרונות: "Seats were too tight and squeezed."
יתרונות: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
חסרונות: "It wasn't Swiss//"
חסרונות: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."
יתרונות: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
חסרונות: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."
חסרונות: "I had a lot damaged luggage!"
חסרונות: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."
יתרונות: "Was all great as with other legs...will fly again"
חסרונות: "Seats seemed smaller but do need more entertainment options."
יתרונות: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
חסרונות: "In this flight nothing , one of the worst I have ever had ."
יתרונות: "Business Class price was 50% lower by buying the ticket on El Al site rather than buying direct from Swiss Airlines."
יתרונות: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
חסרונות: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
יתרונות: "EVERYTHING'S Good to come back home"
יתרונות: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"
יתרונות: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
יתרונות: "Coke Zero was available."
חסרונות: "Limited selection of movies and tv shows and only one food option."
Good value for money. Small snack and free drinks. And most important: on time!
חסרונות: "The are bin delete, and we go to plin and after siting, the change for in other ercraft. Big delay."
יתרונות: "Ye,everything was fine"
יתרונות: "Price is good"
יתרונות: "The crew"
חסרונות: "The kosher food"
חסרונות: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
יתרונות: "I was seated next to my fiancé. We were separated on Blue air."
יתרונות: "Everything was perfect"
חסרונות: "More drinks less food at night flight for short destination"
חסרונות: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
חסרונות: "Food, not in time."
יתרונות: "Accuracy in times"
יתרונות: "Efficient. It was a very short flight."
חסרונות: "Offer of Wi-Fi."
יתרונות: "Comfortable airplane, organized crew and fast boarding operation"
חסרונות: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
יתרונות: "Plan crew , pilots , services on plan and cleaning"
חסרונות: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"
יתרונות: "Everything was on-time, easy, and fairly quick."
חסרונות: "The legroom."
חסרונות: "We have a delay. Alrhoght we order kosher food- we werent in the list- so there was no food for us. At the end one of the passagers didnt wanted to eat so they gave us his portion. Was cold and the feeling of been forget is bad. Specially when you are traveling with a 2y old. That is hungry abd tired. Very disapointed."
יתרונות: "- Crew service was pleasant"
חסרונות: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"
יתרונות: "The staff so kind and comfortable seats then we have logical prices"
חסרונות: "Non-compliance with time"
יתרונות: "I appreciated that they didn't charge me to check in my carry on bag."
חסרונות: "It is sad that they could not add this flight on to my Star Alliance without my card."
יתרונות: "Although they were at the right size snd weight. I was skipped dinner."
יתרונות: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
חסרונות: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
יתרונות: ".usually I like this company."
חסרונות: "There was 50% of the flight with a feeling that the is no air. It was suffocating."
יתרונות: "Evrything was good"
חסרונות: "No entertainment on that flightes"
יתרונות: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
חסרונות: "Food could be a bit better."
יתרונות: "We enjoy flying with Aegean, very good treatment for families with kids."
יתרונות: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
חסרונות: "too many fussy babies crying and screaming."
חסרונות: "about 50 minutes late"
חסרונות: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
יתרונות: "I liked that I was going to Israel – I didn't like being an hour and a half late losing my luggage and not knowing when I'm going to receive it"
חסרונות: "Lost my luggage – plain one and a half hours late"
חסרונות: "Delay 1 hour and 20 minutes at departure"
יתרונות: "Great experience"
חסרונות: "They should work on their airport staff a little."
חסרונות: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"
יתרונות: "On time. Space. Great team."
חסרונות: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."
יתרונות: "Friendly staff."
חסרונות: "Warm soda."
יתרונות: "Clean, smooth, on time"
חסרונות: "Food was not interesting"
יתרונות: "Checkin and boarding was fast. Short flight; only one and a half hours."
חסרונות: "Food was minimal."
יתרונות: "every thing was ferfect"
יתרונות: "Quick and direct flight."
חסרונות: "There wasn't any food or snacks. The airport was a bit chaotic."
יתרונות: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
חסרונות: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."
יתרונות: "Clean Elegant Polite"
חסרונות: "Only wish it was in a desent hour and not in the middle of the night"
יתרונות: "cleen quiet and beutifull crew"
Low cost aircraft for business class pricing. Poor seat comfort. Basic food. No entertainment system. Almost no room for carry on.
I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience.
יתרונות: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
חסרונות: "Food and seat comfort."
יתרונות: "One hour delay after boarding due to loosing our “slot”"
יתרונות: "The crew was so friendly"
יתרונות: "Why the 3 hours delay?"
חסרונות: "Be on time"
חסרונות: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"
יתרונות: "Departed on time, smooth sailing."
חסרונות: "no entertainment available"
יתרונות: "Clean aircraft, polite crew."
חסרונות: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"
יתרונות: "Landing was a disaster"
יתרונות: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
חסרונות: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."
יתרונות: "Very good drink service (one cold and one hot drink)"
יתרונות: "The flight attendants worked very hard Patient and courteous."
חסרונות: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"
יתרונות: "Safe trip"
חסרונות: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
יתרונות: "The stewardess is very polite and accommodating n"
יתרונות: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
חסרונות: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen email@example.com"
חסרונות: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."
חסרונות: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"
יתרונות: "the crew were very nice polite and helpfull"
חסרונות: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"
יתרונות: "Nothing special."
חסרונות: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."
יתרונות: "Great flight. Was long but made nice by staff/crew and entertainment options."
יתרונות: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
יתרונות: "Short flight"
חסרונות: "I have to pay for food or drink"
יתרונות: "Ground crew was very kind"
חסרונות: "My ordered vegetarian meal was missing on the way back :("
יתרונות: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."
יתרונות: "The crew was very professional and kind and evetything was on time. The food is tasty."
חסרונות: "No entertainment at all."
יתרונות: "The direct flight' and the comfortable seat"
יתרונות: "staff realy nice enough room for legs good food"
יתרונות: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
חסרונות: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."
יתרונות: "Flight was on time ,"
יתרונות: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
חסרונות: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."
חסרונות: "The vegetarian meal was OK"
חסרונות: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."
חסרונות: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
חסרונות: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."
יתרונות: "got to my destination on time."
חסרונות: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."
חסרונות: "Poor service, will not fly again with this airline"
חסרונות: "Please change food, enough of pasta every time."
חסרונות: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"
חסרונות: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."
יתרונות: "The staff was very pleasant"
חסרונות: "Very crowded plane!"
יתרונות: "Decent between chare distance for a medium sized airplane (A321)"
חסרונות: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"
יתרונות: "Flight services were good. Staff friendly. food was good"
חסרונות: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"
חסרונות: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."
יתרונות: "Boarding was on time and the crew were great. The food was quite good too."
יתרונות: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."
חסרונות: "Did not make this connecton, was directed to Frankfurt"
יתרונות: "Everything worked well."
חסרונות: "No sleeve at Tel Aviv. disembarked by stairs and a bus to the terminal."
יתרונות: "crew attentive the plane is very clean"
יתרונות: "The food was very good and the crew were great."
חסרונות: "Due to security concerns and having to go through security again, the flight was delayed."
יתרונות: "The flight was on time"
חסרונות: "Seats, entertainment, crew attitude"
יתרונות: "Seat was OK"
יתרונות: "Great staff and food"
חסרונות: "Comfort was not great and no entertainment options whatsoever"
יתרונות: "Crew did their best to make us happy."
חסרונות: "I felt duped by Lufthansa by the so called business class, where my legs barely fit, there was no entertainment, and there was no real difference at all from economy except for not having a person in the middle seat. It was equivalent to economy plus at best, but charged at business rate."
יתרונות: "The crew was intuitive and caring. Very nice and polite"
חסרונות: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"
חסרונות: "Flight got cancelled."
יתרונות: "Crew was ok. Had to manage difficult passengers."
חסרונות: "No entertainment. Average food. Little space for legs."
חסרונות: "Boarding from terminal f sucks"
חסרונות: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"
חסרונות: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"
חסרונות: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."
חסרונות: "LH flight from Seattle was late, and I barely made it to the LH connecting flight to TA. Landed in Tel Aviv, but my one bag didn't arrive with me. Looked for the Lufthansa desk, but there is no such thing. They have farmed out the task of dealing with lost luggage and masses of confused to irate people to another firm. There were approx 40 people trying to get some information from 4 ladies, one of whom was new. They were unable to deal with many reports at a time. How about take a number and we'll call you up in turn? Instead it was like a push and shove pressure cooker just to find out the status of said missing bag and make a report. I was dealt with last. At this time, I was exhausted and angry. The ladies were very good and very kind. They informed my ride of the delay, and told me that the lost bag would come on the next flight. They took me out of the area to get a drink and a bite to eat. We waited. It came. We drove to my destination a few hours away. Never have I had to deal with such a time consuming shambles to find out the bare minimum of information. I finished the trip and will never fly with Lufthansa again."
חסרונות: "No Entertainnment , no space , very small airplan"
חסרונות: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than the were out of kosher food, gave me regular breakfast, which I couldn't eat more than granola. It was pre-ordered, and I called to confirm a week ahead."
יתרונות: "Please continue to use newer, updated places."
יתרונות: "The flight was punctual and smooth, maun concern!"
חסרונות: "no tv, no papers, food soso"
יתרונות: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent."
חסרונות: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight."
חסרונות: "the crew was horrible and rude"
חסרונות: "the food was not kosher chicken with milk at the first flight the past was owerfull"
יתרונות: "the crew kept their smile most of the time."
חסרונות: "bad weather caused problematic flight to the passangers and the crew."
חסרונות: "The flight didn't have any screen and The kids got bored. And made noise at the plain"
יתרונות: "all the flights were on time, the service was wonderfull"
יתרונות: "Stressed out crew. No pillows."
חסרונות: "The business class seats is exactly like the economy seats"
חסרונות: "No entertainment system at all - no movies, no music and no WIFI"
חסרונות: "Needed entertainment"
יתרונות: "I felt they did everything to leave on time. Flight was smooth and felt safe. Crew was nice. Overall good experience."
חסרונות: "The one annoying thing was my laugage. It took 3 days to arrive."
יתרונות: "Great planes."
חסרונות: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"
יתרונות: "I like the service and food. 45"
חסרונות: "I like food and service and they had things that make it different. 48.."
יתרונות: "all was perfect and helping"
חסרונות: "nothing all are fantastic"
חסרונות: "Overall experience - will not recommend this company and will suggest another company"
יתרונות: "We often fly on Lufthansa and highly recommend it!"
חסרונות: "There was no movie..."
חסרונות: "The same as above"
חסרונות: "its was very very bad bad bad bad its a shame for them very not good bed bed"
יתרונות: "Very nice crew"
חסרונות: "Boarding was a mess. No groups. Entertainment - app doesn't work on PC. Had to watch movie on cellular Passengers. - noisy eithout crew interference & sitting on wrong seats without any interference"
חסרונות: "No entertainment Slow boarding"
חסרונות: "the seat. not suitable for a business category"
יתרונות: "the food was good,the crew was effective"
חסרונות: "the sits can be more comfortable"
חסרונות: "The plane was extremely small and uncomfortable. There were only two lavoratories for 60+ people, the other two being reserved only for the 10+ people in first class. As a result, throughout the whole flight there was a long waiting line in the plane's aisle, causing the crew to complain angrily in German, thinking we wouldn't understand what they're saying, because they couldn't go through easily."
יתרונות: "Very nice crew"
חסרונות: "Boarding and take off was late, probably the fault of destination airport"
חסרונות: "The meal was served rather slowly. I think there ius a place for improvement there."
חסרונות: "we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards"
חסרונות: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"
יתרונות: "Got the seat that I paid extra for ,,,"
יתרונות: "Everything was OK"
יתרונות: "The legs distance was poor The crew very professional"
חסרונות: "Leg space"
The Business is not up to the standard. No comfort… Also- long waiting time leaving from Warsaw with poir information and updates. Thanks!
Boarding was slow Flight has a 2 hours delay at WAW Their home port!!
Stop using the 737MAX. It's 100% safe but very uncomfortable.
יתרונות: "Never made on plane"
חסרונות: "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."
חסרונות: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."
חסרונות: "40min in the air 25 min to get to exit"
יתרונות: "That we landed safely"
חסרונות: "Flying with other company"
חסרונות: "flight was delayed 4 hours"
יתרונות: "Everything went good. Thank you."
יתרונות: "Everything was excellent"
חסרונות: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"
חסרונות: "Better punctuality"
יתרונות: "The crew was very helpful."
חסרונות: "No entertainment for short flight. Plane was very old."
חסרונות: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."
חסרונות: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"
יתרונות: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
חסרונות: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"
חסרונות: "They lost my laguage."
יתרונות: "Modern new plane, efficient plane crew"
חסרונות: "Chaotic boarding, seats have very little support, no food or entertainment"
יתרונות: "The crew"
חסרונות: "Change gate"
חסרונות: "The ticket agent was really grumpy, they were late taking off, I am not crazy about prop planes, too much vibration."
יתרונות: "I had a short flight so I can't expect much, but the staff and service was great and we departed on time."
חסרונות: "They were leather seats. I hate leather seats. And they didn't have the cushion on the back of your head that can fold forward on the sides to hold your head so you can sleep."
יתרונות: "Everything was well organized and orderly, though the staff were not too cheerful or friendly. Even though it was a short 1 hour flight I saw flight attendants giving crayons and papers to the kids and everyone was offered a small chocolate cookie, a tiny packet of sour gummies, and a cup of water for free which I didn't expect. The plane was very small but clean and I was fairly comfortable in my seat for the short flight. There was a magazine in the seat pocket in English and Polish. Mostly I liked the cheap ticket price and that it was an on time flight."
חסרונות: "When we landed we went down 5 steps to the ground outside and got in a bus to go in the terminal. The plane was so small that there is very little space for carry on bags so that was a problem for some people, and as we entered the plane I noticed that the ceiling of the aisle is so low that my husband could touch his head on it if he went on his toes a bit (he's 6'4") It was odd to me that they had my husband and I assigned to seats an aisle apart, but a kind stranger agreed to change places. Lastly, the carry on baggage weight allowance is very low and they weighed our bags and we had to pay 24 dollars each for our overweight carry on roller bags which were then checked."
חסרונות: "late departure"
יתרונות: "The crew was polite and boarded quite on time The airplane was clean We landed early"
חסרונות: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."
יתרונות: "The gate crew was polite and communicative when asked what was happening with the delays. The flight itself was uneventful."
חסרונות: "There was no real food except for purchase, and the flight attendants went so quickly through the aisles I couldn't even catch their attention. The flight was 45 minutes late and the departure kept creeping up in 10 minute increments before it finally just said "delayed. I would have liked entertainment on the flight. I was in a row with 3 seats filled and then there were other rows completely empty. So the seat selection was not accurate at all."
יתרונות: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
חסרונות: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"
חסרונות: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."
חסרונות: "My luggage didn’t arrive. Plane left with a delay."
יתרונות: "Costs like regular flight feels like low cost"
חסרונות: "I don't like to seat by the window, and I couldn't change it by on line..."
יתרונות: "it was a short flight"
יתרונות: "Crew was fine."
חסרונות: "Not a comfortable seat, no food and no entertainment."
יתרונות: "Pleasant crew"
חסרונות: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."
חסרונות: "None efficiante boarding resulted in delay"
יתרונות: "Seats were full recline and very comfortable. Nice large windows."
חסרונות: "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."
חסרונות: "very inconviniebt seats"
יתרונות: "Not 1 thing !!! Bad.bad.bad"
חסרונות: "The legs room, no free meal, on the flight from warsaw to tel aviv. 1 hour late on departure from warsaw to tel aviv"
יתרונות: "The crew was nice, and the pillows was OK."
חסרונות: "All the rest, including the wait for the airport bus, and the noise at the flight"
חסרונות: "Shitty service on board"
יתרונות: "Crew nice, polite"
חסרונות: "Fly time allways not on written agreed"
יתרונות: "Nothing (except the safe landing)"
חסרונות: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."
חסרונות: "no food was served, only water. no entertainment was offered."
יתרונות: "Nice and soft landing."
חסרונות: "At check in they refused to a small hand bag claiming that only one suitcase per passenger is allowed. The seats are not reclining."
יתרונות: "Getting iff"
חסרונות: "Overcrowded Poorly organized"
חסרונות: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."
יתרונות: "food prices, all on time"
חסרונות: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"
יתרונות: "The food!"
חסרונות: "The layover but that's not in your control so no worries!"
יתרונות: "Well air conditioned plane. Prompt service"