יתרונות: "Flight was on time. Shirt flight. No entertainment no food."
יתרונות: "Will flight again with this company"
יתרונות: "Nice kind crew"
חסרונות: "Boarding system not sync On. Toh flights I did a web checkin and got to the gate and was told I am not checked in Lost my selected sit"
יתרונות: "Able to fly to Haifa !"
חסרונות: "Seats are not assigned so it's a bit messy"
הצוות זירז את האנשים שיתישבו כדי שהטיסה לא תתאחר היה יכול להיות טוב יותר ולחסוך זמן רב בעליה למטוס אם היו מושיבים משפחה ביחד ולא מפזרים אותם על מטוס שלם היינו 5 אנשים כל אחד יושב במקום אחר זה ברור שזה נעשה במכוון כדי שאנשים ירכשו מקומות ישיבה. אבל מדובר בישראלים. לא פריירים ליקר כרטיס טיסה שגם ככה יקר בשביל נסיעה של פחות משעה. הסידור של הישיבה גרם לעכוב ובלגן בטיסה רחל
I didn't sit together with my daughter, and instead of trying to see if we could switch seats after boarding, the flight attendant said, "that's what you get when you buy low cost tickets.". I thought that was funny, a bit unprofessional :)
הצק אין היה גרוע משכו אותנו עד הטיסה רק לפני עליה למטוס יתאפשר לעשות
חבורה של נצים גרמניים יחס מזלזל ואנטישמי בצורה בלתי סבירה .. לא נוסעת איתם בחיים יותר!!!! וחצי מטוס התלוננו על אותו דבר חברה פח
אין בידור - מה השאלה הזו חבל שלא ניתן להשכיב את המשענת כדי לנוח !
המחיר היה מאוד נוח - הצוות מסביר פנים - הטיסה הייתה נעימה - האוכל שהזמנתי היה בסדר-המרחק בין הכיסאות סביר - חבל שלא ניתן להשכיב את המשענת כדי לנמנם .
היה רצוי שהנחיתה תהיה רכה יותר... הטיסה היתה נעימה
Good value for money. Chairs are very basic, won’t recline. Other than that everything ok.
The lady at the check in desk was brutal. I explained her that I'm coming 2 com connection flights and I did not know that I have do to ht th the myself. She insisted and had me pa id the 50€
And everything was right on time. They could offer a glass of water.
They did not Tool uș to TLV as We hâd to do Corona test
more than 1 hour delay for a technical problem found after boarding ended.
The manager of the flight didn’t allow me to go on the flight because I was late in just one minute!!!! She preferred to take off my baggage instead of giving me to fly home. I have hearing device and I didn’t hear the call. I paid extra priority and for extra baggage and I want my money back!! Thank you
יתרונות: "Flight left on time and left early"
חסרונות: "Endless sales in cabin of duty free items"
חסרונות: "The man at the back of me was for ever knocking my seat so I was unable to rest / sleep as it was an early morning flight. Even after politely asking him to refrain, he continued."
יתרונות: "We (a family of 5) were late for 5 minutes (literally) to the boarding ... Our flight was at 3.45 PM and were at the gate at 3.20 PM ... We were held up at the Passport Control by the Polish Border Guards at the Passport Control - their computer was down ... My wife cried, my kids cried and asked to be let in on the plane ... Nobody cared to help us ..."
חסרונות: "for RyanAir to be more human and humane and caring ..."
חסרונות: "Going on time without delay, more staff to avoid long lines"
יתרונות: "the leg room was fine"
חסרונות: "the getting to the airplane and from the airplane after landing can be better by using more busses"
חסרונות: "50euro check in fee was awesome"
יתרונות: "On time and well maintained"
חסרונות: "Air conditioning was too weak."
חסרונות: "Improve comfort in meetings and more space .."
חסרונות: "More entertainment would've made the flight much better and less wait for getting on and off the plane"
יתרונות: "The crow was very nice the flight was good"
חסרונות: "Entertainment and seats"
יתרונות: "Leaving and getting back safe"
חסרונות: "The seats could be more comfortable"
יתרונות: "Quick boarding no air bridge"
יתרונות: "The cabin crew were the best I've had on a Ryanair flight."
יתרונות: "Direct flight"
חסרונות: "Our suitcase were lost"
חסרונות: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."
יתרונות: "That the place reached safetly to its destination"
חסרונות: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
יתרונות: "Price - That is All"
חסרונות: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"
יתרונות: "Absolute nothing!"
חסרונות: "An hour delay for take off, we were trapped in the plane"
חסרונות: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."
יתרונות: "Arrive 5 minutes earlier"
חסרונות: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."
חסרונות: "we had delayed for 2 hours"
יתרונות: "Crew very polite and took excellent care of my 83 year old mother"
יתרונות: "Price. Timetable"
חסרונות: "Seats. The fact they put everyone in a deferent row"
יתרונות: "The landing"
חסרונות: "All, my wife needs a glass of water to take a pill and she was refused."
יתרונות: "Literally nothing"
חסרונות: "Delays and lack of clarity and updating"
יתרונות: "price, schedule, staff"
חסרונות: "the inconsistent carry-on bag policy which changed from the time of ticket purchase and forced us to purchase a 'premium' add-on to our ticket in order to be able to take our trollys on board. not professional."
יתרונות: "I can't think of a single good thing in that experience"
חסרונות: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."
חסרונות: "uncomfortable, nickel and dime you, charged us for a bad thay was within regulation"
יתרונות: "There is a lady at the gate before we board the flight from rome (FCO) to tel aviv who is particularly nasty. She scrutinized and had every single person on line put their bag to be measured. She even did that with small back packs!!! Unfortunately for HER nobody had to pay extra for luggage!!! It is really the attitude. i paid a lot of money for my flight as much as a regular fligh neary $400 and yet I was still NOT allowed to take luggage. Its ridiculous!!! Had I booked with a regular airline, I would have paid similar fees and have a bag to put on the plane . Its time that Ryan air stop taking advantage of people and allow some luggage just like everyone else does. It doesn't have to be 50 lb but it can be a few pounds!!!"