Rued and unhelpful airport staff when asking for directions. Food is really bad.
I missed this flight because my first flight got delayed.
I had a smooth flight through out my journey. This time around all was well. Thank you to the team.
יתרונות: "Business class on Emirates is always top-class. Very comfortable. Friendly crew. Easy boarding and disembarking. Good drinks. What's not to like?"
חסרונות: "Food was a less impressive menu due to COVID, more like what you'd get in economy class. But we can't blame the crew for not wanting to do close-up personal service like in the past, during a pandemic. We enjoyed another drink to make up for the lower quality food!"
יתרונות: "Good seating and entertainment."
חסרונות: "Sort out the food."
יתרונות: "Food was good. Flight was very organized."
יתרונות: "Crew is professional, caring. Excellent experience"
יתרונות: "Nothing. Missed the flight as the crew directed us to the wrong gate"
חסרונות: "Support staff"
יתרונות: "Crew was great! For economy class, seat was comfortable."
יתרונות: "The seats were very comfortable, good entertainment"
חסרונות: "Poor gluten free options"
יתרונות: "Emirates always goes above and beyond to keep your experience as good as possible."
חסרונות: "The boarding process could have been kept more strict and organized."
חסרונות: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."
יתרונות: "The staff was quite helpful in many ways and checking in was easy with online booking. For an economy flight, the quality of the food was good."
חסרונות: "I found it difficult to navigate the screen on the airline. Everything else was fine and I am happy with the airline."
חסרונות: "Nothing. Everything was awesome!"
יתרונות: "Most of crew was excellent. Also great selection of in flight entertainment. The widescreens were awesome! Double decker plane was spacious."
חסרונות: "One crew member was rolling her eyes at a passenger when she wasn't looking. Just looked unprofessional. The food was not good. The only beer available was Heineken. I overall prefer Korean Air, Garuda, or Singapore Air."
יתרונות: "Every one was very friendly"
יתרונות: "Lovely flight crew and great film selection"
חסרונות: "Would have liked more healthy food options d"
יתרונות: "Good service upon check in and in flight."
חסרונות: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
חסרונות: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."
יתרונות: "Everything was amazing, from check in to deplaning. I’m going to sign up on their frequent flyer program."
יתרונות: "friendly crew"
חסרונות: "due to 11 kg total weight I had to check in a soft carry on bag resulting in :1/2 hour extra wait time and some crushed items. Vegetarian food was pretty tasteless."
יתרונות: "Just superb. Even got a meal on a 40 minute flight!"
חסרונות: "Long bus ride to the aircraft - thought we were driving to Muscat!"
יתרונות: "I am pleased to travel and thanks to Emirates."
יתרונות: "Crew were great"
חסרונות: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."
חסרונות: "The fact that I didn't fly due to ill health and got no refund"
יתרונות: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
חסרונות: "I did not like that only one bag is allowed on the flight if you are in economy."
חסרונות: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
יתרונות: "Professional and courteous behaviour"
יתרונות: "Pleasant n Polite crew, good service"
יתרונות: "5000 channels. Entire Alien movie series :) Also food was excellent."
יתרונות: "Business class was great! Service was great!"
יתרונות: "Smoothness of the flight."
יתרונות: "Vego food was provided Lots of meals"
חסרונות: "Some of the food wasn't as tasty but it's airplane food"
חסרונות: "The staff was extremely rude and mean. They skipped me for food and had overall poor behavior. Worst international flight I've ever been on"
יתרונות: "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
חסרונות: "The food is not as good as expected I actually did not eat the food, it was just not good."
יתרונות: "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"
יתרונות: "I appreciate the shuttle service that Emirate provided from my hotel to Nice Airport. The food was good and the crew was very attentive."
יתרונות: "Just about everything"
חסרונות: "Not much"
יתרונות: "My experience at the check in kiosk was very positive. Very friendly and polite employees."
חסרונות: "16 hours transit in dubia without any service."
חסרונות: "Missed flight because checked bags took to long to get back"
יתרונות: "The service was excellent good legroom for flying economy."
יתרונות: "The check in was good. The flight was good and the hosts were ok."
חסרונות: "The quality of food overall on Emirates has gone down. The food doesn't taste as fresh as it used to and it is a bit dry. I used to enjoy the little dried bread bits with the sweet and sour sauce- that has since been discontinued. We were also promised a festive meal on our flight from JNB to Hong Kong on Christmas day but got a regular meal- very disappointing"
יתרונות: "Customer service, food, the flight in general was good."
חסרונות: "I lost TV signal a few times and therefore wasn't able to watch the games I was interested in. But I understand this is beyond your control at times but the whole system would benefit from an upgrade. The touch screen sometimes takes a while to respond so making the process a little tedious."
חסרונות: "The service in business class was extremely poor. There was 1 male flight attendant who was extremely rude and refused to help when there were problems with the entertainment center. Several of the monitors/remote controls were not working. The lay out in the business class prevents you from getting up and out to go to the restroom when the person next to you is lying down and sleeping. The seats recline in a way that are not comfortable. The feet are still downwards. Overall, this plane's business class was not worth the money. I expect much more from Emirates."
יתרונות: "Great airlines, no issues. Everything was great and outstanding."
The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.
They canceled our flights but the flight went on anyway.
Great flight Will go again!
יתרונות: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
חסרונות: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
יתרונות: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
חסרונות: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
יתרונות: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
חסרונות: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
יתרונות: "Great atmosphere, crew was excellent!"
חסרונות: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
חסרונות: "When its rain we shouldn’t walk to the air plain"
חסרונות: "Still don’t have my luggage yet"
יתרונות: "Usual faultless KLM experience"
יתרונות: "Planes were on time and connections made."
חסרונות: "One bag delayed as not put on flight and food could be better."
יתרונות: "The aircraft"
חסרונות: "No overbooking next time!"
חסרונות: "KLM crew exceed our expectations"
חסרונות: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
יתרונות: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
יתרונות: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
חסרונות: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
יתרונות: "We got to Amsterdam on time"
חסרונות: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
יתרונות: "Flight duration"
חסרונות: "Very stingy with the drinks Cramped seats"
יתרונות: "Light snack and complementary wine"
יתרונות: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
יתרונות: "Nice flight ...was comfortable travel ...good food.Thanks"
חסרונות: "No such things"
יתרונות: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
חסרונות: "No complaints about anything."
יתרונות: "Great food"
חסרונות: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
חסרונות: "They stole my money"
יתרונות: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
חסרונות: "The amount of extras you have to click no to while checking in online."
יתרונות: "The cabin crew were pretty good. That's about all that was good."
חסרונות: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
יתרונות: "The supplied pack of toothpaste/toothbrush"
יתרונות: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
חסרונות: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
יתרונות: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
יתרונות: "That we didn’t crash"
חסרונות: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
חסרונות: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
יתרונות: "I was upgraded to Buisness so, no complaints"
חסרונות: "No Marlboro light cigarettes on the duty free shopping cart"
חסרונות: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
יתרונות: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
חסרונות: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
יתרונות: "Quick (relatively) flight."
חסרונות: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
יתרונות: "Night flight so no entertainment allowed sleeping"
חסרונות: "Kosher food could be improved"
יתרונות: "Service was good"
יתרונות: "We really liked the KLM people, from the check in crew to the flight attendants."
יתרונות: "Except for my negative comment, a good flight."
חסרונות: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."
יתרונות: "Plane service"
חסרונות: "1h30min delay at airport"
חסרונות: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
יתרונות: "In general, it was ok"
חסרונות: "Flight was delayed and because of this I missed my connection flight to Amsterdam"
חסרונות: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
חסרונות: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."
חסרונות: "My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just"
חסרונות: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
חסרונות: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
חסרונות: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
יתרונות: "Polite and friendly service"
חסרונות: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
יתרונות: "Entertainment programs"
חסרונות: "New variety of food"
חסרונות: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
יתרונות: "Crew was attentive. Timings were spot on."
חסרונות: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."
יתרונות: "Crew very professional"
חסרונות: "Boarding was a little confusing"
חסרונות: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
יתרונות: "Food and wine. Entertainment."
חסרונות: "Sat closer to water closet. Maybe more air freshener in there."
יתרונות: "The cue lines per zone are a brilliant idea!"
חסרונות: "An explanation to passengers as to why there was a backup between the gate and the plane."
יתרונות: "Crew and food were great."
חסרונות: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
יתרונות: "Intranet meant I could watch movies on my iPad"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Intranet wifi meant I could watch entertainment on my iPad"
חסרונות: "Seats are very uncomfortable"
חסרונות: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
יתרונות: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
חסרונות: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
יתרונות: "Staff was so helpful and attentive to our needs.Providing service with a smile."
חסרונות: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
יתרונות: "The cabin crew was super patient and accommodating of the passengers."
חסרונות: "Cramped quarters"
יתרונות: "Modern aircraft with power, big screens etc"
חסרונות: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
יתרונות: "Boarding this large plane went relatively quickly and orderly."
חסרונות: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
יתרונות: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
חסרונות: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
חסרונות: "Plane left more than 40 minutes late with no explanation or apology."
חסרונות: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
חסרונות: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
חסרונות: "Please see comments above about this flight."
יתרונות: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
חסרונות: "Waited a while before take off."
יתרונות: "Only the cabin crew was good."
חסרונות: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."
יתרונות: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
חסרונות: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."
יתרונות: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
יתרונות: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
חסרונות: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"
חסרונות: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
חסרונות: "Some toilet facilities out of order and some slow service"
חסרונות: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
יתרונות: "Got pillow, blanket, headphone and eye cover"
חסרונות: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
יתרונות: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
חסרונות: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
חסרונות: "Clean. Courtesy of staff on plane."
יתרונות: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
חסרונות: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."
יתרונות: "Flight went smoothly"
חסרונות: "Flight left late The seats are small and crowded There are no entertainment options"
יתרונות: "The crew was very nice and helpful."
חסרונות: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."
יתרונות: "The flight crew and flights itself were great."
חסרונות: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
יתרונות: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
חסרונות: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
חסרונות: "No entertainment or usb plugsto charge."
יתרונות: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
חסרונות: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."
חסרונות: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"