יתרונות: "crew attentive the plane is very clean"
יתרונות: "The food was very good and the crew were great."
חסרונות: "Due to security concerns and having to go through security again, the flight was delayed."
יתרונות: "The flight was on time"
חסרונות: "Seats, entertainment, crew attitude"
יתרונות: "Seat was OK"
יתרונות: "Great staff and food"
חסרונות: "Comfort was not great and no entertainment options whatsoever"
יתרונות: "Crew did their best to make us happy."
חסרונות: "I felt duped by Lufthansa by the so called business class, where my legs barely fit, there was no entertainment, and there was no real difference at all from economy except for not having a person in the middle seat. It was equivalent to economy plus at best, but charged at business rate."
יתרונות: "The crew was intuitive and caring. Very nice and polite"
חסרונות: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"
חסרונות: "Flight got cancelled."
יתרונות: "Crew was ok. Had to manage difficult passengers."
חסרונות: "No entertainment. Average food. Little space for legs."
חסרונות: "Boarding from terminal f sucks"
חסרונות: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"
חסרונות: "For people who are going frequently to the US because of the small airplane from FRA_TLV A321 It is not worth for me buying Primer Economy since it is mixed and in British it is all the wayTLV-PHL 2 airplanes with primer economy"
חסרונות: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."
חסרונות: "LH flight from Seattle was late, and I barely made it to the LH connecting flight to TA. Landed in Tel Aviv, but my one bag didn't arrive with me. Looked for the Lufthansa desk, but there is no such thing. They have farmed out the task of dealing with lost luggage and masses of confused to irate people to another firm. There were approx 40 people trying to get some information from 4 ladies, one of whom was new. They were unable to deal with many reports at a time. How about take a number and we'll call you up in turn? Instead it was like a push and shove pressure cooker just to find out the status of said missing bag and make a report. I was dealt with last. At this time, I was exhausted and angry. The ladies were very good and very kind. They informed my ride of the delay, and told me that the lost bag would come on the next flight. They took me out of the area to get a drink and a bite to eat. We waited. It came. We drove to my destination a few hours away. Never have I had to deal with such a time consuming shambles to find out the bare minimum of information. I finished the trip and will never fly with Lufthansa again."
חסרונות: "No Entertainnment , no space , very small airplan"
חסרונות: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than the were out of kosher food, gave me regular breakfast, which I couldn't eat more than granola. It was pre-ordered, and I called to confirm a week ahead."
יתרונות: "Please continue to use newer, updated places."
יתרונות: "The flight was punctual and smooth, maun concern!"
חסרונות: "no tv, no papers, food soso"
יתרונות: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent."
חסרונות: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight."
חסרונות: "Being put in a distanced place for boarding"
חסרונות: "the crew was horrible and rude"
חסרונות: "the food was not kosher chicken with milk at the first flight the past was owerfull"
יתרונות: "the crew kept their smile most of the time."
חסרונות: "bad weather caused problematic flight to the passangers and the crew."
חסרונות: "The flight didn't have any screen and The kids got bored. And made noise at the plain"
יתרונות: "all the flights were on time, the service was wonderfull"
יתרונות: "Stressed out crew. No pillows."
חסרונות: "The business class seats is exactly like the economy seats"
חסרונות: "No entertainment system at all - no movies, no music and no WIFI"
חסרונות: "An hour late"
חסרונות: "Needed entertainment"
יתרונות: "I felt they did everything to leave on time. Flight was smooth and felt safe. Crew was nice. Overall good experience."
חסרונות: "The one annoying thing was my laugage. It took 3 days to arrive."
יתרונות: "Great planes."
חסרונות: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"
יתרונות: "I like the service and food. 45"
חסרונות: "I like food and service and they had things that make it different. 48.."
יתרונות: "all was perfect and helping"
חסרונות: "nothing all are fantastic"
חסרונות: "Overall experience - will not recommend this company and will suggest another company"
יתרונות: "We often fly on Lufthansa and highly recommend it!"
חסרונות: "There was no movie..."
חסרונות: "The same as above"
חסרונות: "its was very very bad bad bad bad its a shame for them very not good bed bed"
יתרונות: "Very nice crew"
חסרונות: "Boarding was a mess. No groups. Entertainment - app doesn't work on PC. Had to watch movie on cellular Passengers. - noisy eithout crew interference & sitting on wrong seats without any interference"
חסרונות: "No entertainment Slow boarding"
חסרונות: "the seat. not suitable for a business category"
יתרונות: "the food was good,the crew was effective"
חסרונות: "the sits can be more comfortable"
חסרונות: "The plane was extremely small and uncomfortable. There were only two lavoratories for 60+ people, the other two being reserved only for the 10+ people in first class. As a result, throughout the whole flight there was a long waiting line in the plane's aisle, causing the crew to complain angrily in German, thinking we wouldn't understand what they're saying, because they couldn't go through easily."
יתרונות: "Very nice crew"
חסרונות: "Boarding and take off was late, probably the fault of destination airport"
חסרונות: "The meal was served rather slowly. I think there ius a place for improvement there."
חסרונות: "we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards"
חסרונות: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"
יתרונות: "Got the seat that I paid extra for ,,,"
יתרונות: "Everything was OK"
Worst airlines! Delayed flight for 9 hours. Counters were closed . Couldn’t get a boarding pass to go through security. Was eating outside for 7 hours with no one to communicate to.
Had issue with passport and wouldn’t reschedule me so lost my flight and ticket
חסרונות: "Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)"
יתרונות: "Always fly Emirates they never failed in any type of situation."
חסרונות: "Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed"
יתרונות: "Only direct flight available to amman"
חסרונות: "Cleaning it stinks bad"
חסרונות: "Very well"
יתרונות: "Crew was super friendly and seat was comfortabke"
חסרונות: "Nothing staff was wonderful"
חסרונות: "My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that"
יתרונות: "The seat on the Boeing 787 is the best. Decent legroom."
חסרונות: "The crew was never friendly or very accommodating - like it was a chore. Some cultural thing ?"
חסרונות: "Almost everything"
יתרונות: "Awesome flight, professional pilots indeed"
חסרונות: "More leg room please"
יתרונות: "too short to judge, but arrived before schedule."
חסרונות: "Too short to judge"
חסרונות: "Full of religus people oriblle babis craying"
יתרונות: "All are okay"
חסרונות: "Nothing majer Food is simple - sandwich"
יתרונות: "I travelled by my myself from Heathrow to Amman on a direct flight. The staff at every stage were polite and helpful, the food and in-flight entertainment were good especially for a 5 hour flight, the seats were comfortable and the toilets clean. Everything was on time and I had no problems with my luggage. I would happily fly with RJ again."
יתרונות: "Boarding was easy. The flight is extremely short so there is no meal or beverage service."
חסרונות: "Plane is heavily dated. There were ashtrays in the arm rest. I could smell cigarette smoke during the flight which caused my allergies to flare."
חסרונות: "I missed my flight"
חסרונות: "First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable"
יתרונות: "Good service and on time"
חסרונות: "The leg room is really small so it is a tight squeeze for tall people like us. Would only recommend for short flights."
חסרונות: "The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts"
יתרונות: "Easy check in, aisle comfortable seat. goid entertainment."
חסרונות: "The crew were nice and friendly but they woke me up 3 times (for hot towel, food...). Preferred not to get hot towel or food and keep in sleeping"
יתרונות: "Fast check in, Comfort seats"
חסרונות: "Bording was not very organized."
יתרונות: "It was a short and efficient flight."
יתרונות: "The flight was overall great. I very much liked the price, the fact that I was allowed to take two big suitcases, and the sitting was overall ok space wise. The crew was kind and the food was OK. I am very likely to make reservations with this airline in the future!"
חסרונות: "I did not like the fact that there was no WiFi on the flight. I also did not like the fact that the selection of movies was quite limited and not very recent. Finally, I did not like the fact that there was very little service on the flight. I would have liked to see more beverages (hot and cold) offered throughout the flight, and the clearing of meals done more rapidly."
יתרונות: "Good flight"
חסרונות: "Normal flight no entertainment"
חסרונות: "As I boarded the aircraft I snapped a photo of my seat. I was yelled at by the manager in front of at least 30 passengers, that it is not allowed to snap any photos on board. Clearly this is a made up rule as all social media accounts are blasted with peoples photos. As well- I work in aviation over 8 years and have never heard about this rule. The fact that he choice to stand on the other side of the aircraft and yell at me, instead of walking up to me and explain nicely was not acceptable. Later I’m the flight, I suggested to him that proper procedure is walking up to the person instead of yelling across, my just that he didn’t apologize, he even replied with a very nasty comment. And this was the flight manager. What I can say for sure, is: NEVER AGAIN FLYING ROYAL JORDANIAN!!!!"
יתרונות: "The entertainment selections were great."
חסרונות: "The seats were a bit uncomfortable and the food was horrible (pretty typical of most airlines though)."
יתרונות: "On time, quick"
יתרונות: "The juice box they gave us before take off"
חסרונות: "Nothing really"
יתרונות: "The overall experience was great .. I felt the flight was smooth"
חסרונות: "The entertainment provided is just fine .. no variety of selection available"
יתרונות: "Very New Airplane, very pleasant flight attendants , the food is great and we departure on time. Therefore, I have a amazing flight. Thank you Royal Jordanian"
חסרונות: "Everything was owesome"
יתרונות: "The plane and the service the kosher food I ordered was freezing when I got it. The web check in is impossible"
חסרונות: "The plane and the service the kosher food I ordered was freezing when I got it. The web check in is impossible"
יתרונות: "It was a very quick flight!"
יתרונות: "I loved the food - some of the best I've ever had in the air! There was a plentiful array of free movies and TV shows available for free. There was room to stretch out in the seats."
חסרונות: "I found the process of the layover in Amman to be confusing. Apparently, I could not get a free hotel for my layover. I tried to use the Crown Lounge as well but was told I could only use it (and pay to use it) during certain hours, which was confusing."
יתרונות: "Everything was ok, just I dont see my miles in my account and just of that I chose to fly with this airline."
יתרונות: "Crew members were very nice to an old lady and i saw how well they took care of her"
חסרונות: "The agency to which kyak has directed me to purchase the tickets. They have lots of restrictions that could have turned my trip bad. I was very septic when i read their conditions for flight changes and process of registering credit catds. I don't recommend that kayak maintains this agent . Actually i have never purchased a ticket throgh them. That was the fist and last time"
חסרונות: "Cabin Crew did not seem to want to be on that flight. One Question, why do you hire people who obviously do not enjoy their job?? In addition, I am sure there are better substitutes to the kind and quality of breakfast that could be made available."
יתרונות: "Great check in service, inflight and swift luggage claim in Amman."
חסרונות: "Not very considerate ground crew/handling staff. Appears they got a kick out of teasing the dog while in it's inclosure, both in Beirut and Amman."
יתרונות: "Crew cabin welcome us warmly and very polite."
חסרונות: "Food wasn't too good. Couldn't watch movie till almost landing."
יתרונות: "I like the selection of movies and the timing of the meals and snacks. A great crew did a nice job bringing around water, etc. They picked out a real nice seat for me on the way back home. Middle aisle and no one else in the row so I could move to the middle when the lady behind me kept on kicking the back of my seat. (-: Compared to other flights the RT price was reasonable and I could go direct from NYC into Amman."
חסרונות: "Speaking English only made it hard at boarding to know what was going on but when I went up, I still didn't know if it was my turn or not, the smiled and waved me on."
יתרונות: "Space , Crew , Comfort and overall performance is at expected levels and sometimes more"
חסרונות: "Entertainment isnt updated enough , screens arent really up to date and not with clear pictures , system need to be replaced as it is so old and keeps hanging , and food isnt really good"
יתרונות: "good service with a friendly crew. clean and comfortable."
חסרונות: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
יתרונות: "A 25 minutes of flight- there was no food or VOD"
חסרונות: "It would have been nice to see the flight info during the dlight on the screens"
יתרונות: "Crew were helpful most of the time."
חסרונות: "Seating was very poor. The five of our groups where seated in different location, despite booking together as a group."
8 hr delays. Lost luggage. No compensation. Nuff said.
Easy boarding on small plane.
Everything went off without any problems
Wifi to wick to connect or hold connection
אחד מהצוות היה מאוד מאוד חמוץ וחד ודוגרי מדבר בטון עצבני לא מתייחס לבקשות ממש מגעיל
Narrow middle seat in Boeing 777 (10 abreast) instead of 9. Boarding one an a half hour late.
PHOG airport infrastructure leaves a lot to be desired and even lack back up electrical generators for power outage contingencies that delayed the departure of this flight more than 1.5 hrs. As the gateway to Maui they need a lot of work to meet standards
The plane was gross. Everything seemed dirty and had black smudges all over it. The plane was older and areas where paint had chipped off (on arm rests or interior panels) was repainted poorly. I don’t expect aircraft to be pristine but I was kind of surprised this one was still in service. The rest of the flight was fine. The plane was just yuck. Thank god they gave us wet wipes when boarding.
חסרונות: "Flight was delayed due to weather, understandable. We deplaned. This was the first short 1.5 hour leg of an international flight. It seemed clear that we would not make our connecting flights, which messes everything up with covid tests, quarantine, and all the many restrictions that airlines have insisted without thinking about the consequences. I tried to share my concern with the agent at American Airlines, knowing that it would probably be better to rebook and start all over for the following week or something. But his limited perspective, condescending attitude, and egotistical control behavior would not listen to me and was only concerned with getting me to the first stop 1.5 hours away. 7hrs later, stuck on that same plane which rerouted and refueled, I am now stuck in a city for 2 days since I had to rebook and start all over for missing my international connecting flight. Still have 20+ more hours of flying to go and nowhere closer to my destination. Hotel, rental, and new covid tests are all at my expense. Just wish American Airlines staff would listen and help, but if you don't shut up and comply to their every demand, they will ban you and ruin your life forever."
יתרונות: "crew was great"
יתרונות: "The crew was great"
חסרונות: "All seats were booked, no covid-19 social distancing"
חסרונות: "Sat on the runway for over an hour. Lack of communication and lies.."
יתרונות: "Really abundant food service, kind crew, great selection of entertainment"
חסרונות: "Never heard the announcement for boarding resulting in me missing my flight. If it were just me I’d say all my fault but there were 12 people that did not hear the announcements."
יתרונות: "My seat mate"
חסרונות: "The flight attendant"
חסרונות: "Flight was delayed and we almost missed our connecting flight, but the pilot was on our side and we made it just in time!"
יתרונות: "Someone got sick but the crew helped her right away. An ambulance was already waiting for her. Flight despite this arrived on time."
יתרונות: "Like clockwork. New plane."
חסרונות: "the fact that they rushed everyone only to have you wait in the ramp"
חסרונות: "Flight got delayed which caused me to miss the last flight for my connecting flight."
חסרונות: "2 published delays and then another 30 minues waiting to push away from gate. Almost 2 hours late"
יתרונות: "Newer plane."
חסרונות: "Flight delayed by 3h."
יתרונות: "On time! That pretty much says it all. I think American did a great job at everything they had control of."
חסרונות: "Having connecting flights that seem like they are miles apart. I’m sure there is a good reason for this but it is annoying to have to change concourses at these huge airports."
יתרונות: "On time, not completely full, good staff at gate & on plane"
חסרונות: "All good."
יתרונות: "Roomy seats"
חסרונות: "Long wait for clearance"
יתרונות: "Crew was able to switch our seats so that we had extra space since we were traveling with lap infant."
חסרונות: "Plane was new, but small for an international flight. We traveled with an infant and there was no bassinet."
יתרונות: "On time and what was advertised. Considering that the flight was after Thanksgiving and very full, we still had a good experience."
יתרונות: "Good flight overall"
חסרונות: "The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate."
יתרונות: "I'm gluten free & I don't eat pork so I would like a gluten free no pork option!"
יתרונות: "Customer service in general"
חסרונות: "Boading could be smoother. Some customers had a hard time to put a luggage into the upper compartment and blocked a passage."
חסרונות: "Not a fan of baggage fees especially this high for only one checked. Next time Southwest Air, I guess."
יתרונות: "Cheapest flight to Cyprus"
חסרונות: "Dirty, cramped, and they neglected to send my luggage on from Amman."
חסרונות: "It didn't happen"
יתרונות: "Friendly crew. That the seat next to me was empty allowing me to spead my 6'4" frame out a little."
חסרונות: "Seat back entertainment is not very responsive to touch control. Film tended to lock up and go blank. Took 15 minutes plus to reboot. I know it is only enetertainment, but I expect when I pay for a ticket that it should all be working correctly."
יתרונות: "Everything was very pleasant for myself and my four year old grandson. Have never had any problems flying with American Airlines. Thank you"
יתרונות: "Tvs on last flight"
חסרונות: "Overnight delay in Dallas."
יתרונות: "Boarding was swift. Gate staff was friendly."
חסרונות: "Phone charging stations at gate were down at every gate in the terminal. We waited nearly 45 minutes on the plane at the gate for a "flight attendant that is going to hitch a ride to make a flight from San Diego to Charlotte." This was obnoxious! We waited for almost as long as the flight was scheduled to take. Poor form."
חסרונות: "Internet is kinda hard to get connected to sometimes."
יתרונות: "Flights were on time and smooth. Some of the planes were fairly new."
חסרונות: "Paid for each bag, on one regional flight the.plane was falling apart on the inside with no padding on the seat, armrest padding coming off the seats in multiple seats."
יתרונות: "The crew and all employees were very nice and did their best to ensure that my travels went smoothly. The flight was not so comfortable but I didn't mind much. Over all good flight"
חסרונות: "Could not get voarding pass although an AA plane the ticket as tgey called it was co partner with LATAM, so American would not talk to me and LATAM could not help either. Eventhough I was talking directly in the LATAM lounge with a representative. Ridiculous could not obtain a seat assignment until I arrived in Bogota, there I found out that the flight was overbooked and ended up having the last of a center seat."
יתרונות: "Friendly crew, nice staff on the ground"
חסרונות: "Laggy wifi for "free entertainment ""
חסרונות: "This flight included a lot of delays."
יתרונות: "Crew was nice including those helping with boarding."
חסרונות: "Difficult to recline chair. Limited snack options. Landing was a bit rough."
יתרונות: "Such a delightful flight."
חסרונות: "Departure late by 25 minutes!!"
יתרונות: "Boarding was simple and fast!"
חסרונות: "Online checking did not give me the option to change my seat. This could have been better."
יתרונות: "Crew was late, which caused me missed my connection flight, and layover for 10 hours at Heathrow Then on my delayed flight, I was seated on a worth sit. Thank you British Airway. Hope this my last flight with you. Kobi"
חסרונות: "Get your crew arrive on time to their flights. Kobi"
יתרונות: "Glad to have flat beds and not the fake B class you sometimes get in Europe"
חסרונות: "Not crazy about this seat arrangement in which every other passenger faces backwards."
יתרונות: "Friendly Crew"
חסרונות: "The timing of the food service vs hours of flight"
יתרונות: "Food ok and crew nice."
חסרונות: "The flight was bumpy for 5 hours from USA to England scary ride"
חסרונות: "Missing information of my flights, such as seat and others"
יתרונות: "Amazing crew, kind and patient"
חסרונות: "The seats rows are too close - high density. The flight was late."
יתרונות: "Nothing the worst customer service I ever had"
חסרונות: "The flight was canceled due to mechanical difficulties and British airways delayed helping us for 2 hours and then told us to use the phone 800 number to book a different flight. we needed to connect in London for the flight to Tel Aviv. The man on the phone barely spoke English and set us up with a flight that would not get us to our destination in time for our religious Sabbath Friday night. When we tried to explain the situation he hung up on us. We called back and tried to explain again we either spoke to the same man or another Indian man whom also spoke unintelligible English and he also hung up on us. In the mean time my wife spoke with the counter agents and they tried to find us another flight but by now other airline counters were closed. An hour later I tried the 800 number again and spoke again with the same Indian guy, when I asked to speak to a manager he gave me a hard time then finally said ok, put me on hold which I stayed for a while and realized he just put me on hold indefinitely. Finally after being in the airport for 9 hours we found a flight from United and a family member booked it online for us which we took to Tel Aviv and got us here only 2 hours later than our original flight which had a 12 hour layover in London and we were going to spend time touring but did not get to. As far as I am concerned British Airways has done a horrible job and no one should ever fly with them again. Unfortunately our flight home is with them I hope it goes smooth."
יתרונות: "The crew is friendly. Relative to some other flights I've had, the Economy section is not terrible."
חסרונות: "If you are fairly tall, don't expect to be able to catch some sleep. The earphone socket is located right next to your leg, so expect to break your cable."
יתרונות: "Food was decent"
חסרונות: "One of the worst business class seats - worn and cramped. Boarding was pandemonium Crew was unfriendly"
חסרונות: "British airways new I'l be late , they could send someone to pick me up from the security point, so I could have been on time."
חסרונות: "Screens were difficult to maneuver. In some instances wouldn't open."
חסרונות: "not much room. cant explain the boarding. too complicated and required going down stairs."
חסרונות: "Boring entertainment selections"
חסרונות: "5 hours delay, and at 2 of them we were on board. Terrible food. We asked to walk outside, by foot, in the snow to the aircraft. Terrible flight."
יתרונות: "Crew and entertainment are excellent"
חסרונות: "Food is mediocre. Temperature on the flights to and from Tel Aviv is very cold (needed blanket and shawl both directions)."
חסרונות: "Business class configuration on BA 777"
יתרונות: "Ground staff and crew excellent Boarding was confusing and not announced"
חסרונות: "The breakfast was kind of gnarly - the eggs were oversalted and slimy, like worse than the usual airplane meal"
יתרונות: "Great crew, quiet flight, good food,"
יתרונות: "the staff"
חסרונות: "aircraft, food, entertainment"
חסרונות: "12 hour delay. Very disappointed with British airways"
חסרונות: "We were late..had issues with carry-on unnecessarily... They didn't even serve water"
חסרונות: "Freezing cold cabin"
חסרונות: "It gave me a different return date"
יתרונות: "The crew are always nice, trying to compensate for the lack of service provided by the company. sadly, its not enough anymore."
חסרונות: "Everything.. Check in was a nightmare, only one representative for over 50 people. and much more horrible behavior from once a great company, today nothing more than an over paid low cost one."
יתרונות: "crew attentive to passengers and always with a happy demeanour."
יתרונות: "Efficient and convenient."
חסרונות: "The cleanliness of the plans...my tray table has crusted food stains and the magazines in the seat pocket had gum all over them."
יתרונות: "Direct filght"
חסרונות: "Limited entertainment options"
יתרונות: "Staff were nice"
חסרונות: "Disappointed with the food choice"
יתרונות: "Nice crew. Flight was on time."
חסרונות: "No food unless you Pay for it."
חסרונות: "It is a very short connection time and it is the second time I've missed it. Now according to the schedule I should be arriving Tel Aviv at 11:30 pm instead of 3 pm. And the wait in London is very long."
יתרונות: "For the back of the bus, the seat was still pretty comfortable and I did manage to sleep. Boarding was easy, The entertainment seemed great, thought I fell asleep"
חסרונות: "I didnt' manage to get a good seat. I sat in the middle row, last row of the plane. : ) Also, i must have fallen asleep, but I was never offered even a cup of water."
יתרונות: "the flight was very comfortable and we had a very pleasant flight. The food was very tasty, and all in all the flight was very high standard."
חסרונות: "there was some air hosts strike so service was slower than expected, but all in all the crew was able to attend everybody's needs. landing was a bit rougher than usual."
חסרונות: "Their own employees didn't know that the flight was delayed, though their app had sent out a notice, and they refused to let me go through security, having already given away my seat more than an hour before the flight actually left. Then they refused to admit responsibility and do anything to help except to continue to put us on standby on their own full flights, knowing we wouldn't be able to get on one of those flights for at least a few days. They did finally give us a hotel for just one night and that was only after we kept reminding them that this was all their fault."
יתרונות: "I was late to the flight due to an accident and I have got a new flight quite easily"
חסרונות: "I have got a seat that can take t back, no one told me in advanced this is the situation and the flight attendent keeped telling me why it can't be done instead of looking for a solutioni"
יתרונות: "The cabin crew, as always, were unfailing patient and polite and as helpful as they could be. Given the situation with the IT problem at BA, it was amazing that we were scheduled, and took off on time and arrived in Tel Aviv on time. Congratulations to all!"
חסרונות: "We were at the back of the plane, which was pretty difficult for my 6'6" husband and his long legs. We were told every seat was full (because of the IT problem). However, after takeoff it became apparent that there were some empty seats, but they weren't offered to us. One man was asleep across three exit row seats, for example. We had two seats in a three seat row, which would have given us a bit more room, but a woman was moved to the window seat with us, to accommodate a religious man who didn't want to sit next to her. She was very nice, but the whole situation was annoying and distasteful. And, unfortunately, the food was just as bad as our last flight."
יתרונות: "Great food, great entertainment, short flight that went smoothly"
חסרונות: "Cabin temperature a bit high"
חסרונות: "Food Accommodating bags when space is available"
יתרונות: "The flight crew was formal without being stuffy. Gracious without being too familiar. (Although, I had an interesting -- and fun -- conversation with a great flight attendant, Suzanne on flight BA0115 on 5/21/17. Give that gal a raise!). Excellent service. Clean cabins. Lovely menu followed by delicious fare. Overall, great experience!"
חסרונות: "The aircraft is illogically designed i.e. the awkward arrangement of seats in Business Class makes for an annoying obstacle for passengers who want to leave/return to their seats. But when they do settle in, it's as comfy as a cocoon."
יתרונות: "the crew was grate, brakfest was good ."
חסרונות: "baggage was lost"
יתרונות: "Even though unavoidable security delays made my husband and me last on the plane, we were able to board, and made all our connections. THanks!"
חסרונות: "I WANT TO CAHNGE TIME OF FLIGHT. BRITISH ASKED TO HIGT PAYMENT. IN THIS AMOUNT I CAN BUY TWO TIKETS IN LOW COAST COMPANY AND I HAVE ENOUTH MONEY TO BUY FOOD. PERSON THAT BUY TIKET FROM THE SITE CAN'T CHOISE A SITE AND ITS COME AUTOMATIC WITHOUT TO CAHNGE/"
חסרונות: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"
חסרונות: "Eliminate an acceptable two and a half hours delay in take off time due to catering planning issues."
יתרונות: "the crew was extremely nice. i was mainly impressed by the many times they made the effort to serve water."
יתרונות: "The crew tried to be polite and understanding during the flight."
חסרונות: "The flight left an hour late with no explanation. Then when we arrived in Toronto we sat on the runway for another hour waiting to be able to disembark. At this point the crew became testy and offered no explanation while passengers were understandably aggravated."
יתרונות: "the concept"
חסרונות: "the reality"
חסרונות: "I ordered vegetarian food, but not shown on list ."
יתרונות: "Very good plane, comfortable and new. Food is okay but they were short with all the options (the back of the plane had no option for dinner due to lack of meals)"
חסרונות: "The crew were nice but lazy. Whenever someone called them through the chair system they just ignore the call. After a few time I tried to call them I just went to their area to ask things."
יתרונות: "No built in entertainment systems. YES PLEASE. Built entertainment systems take up room, sometimes have screens that can't be turned off, and some generate a lot of heat. So glad they were removed. The built in streaming service is a much better solution. Crew was very nice."
חסרונות: "Just stop serving "food." Just stop. Rice, bread and brownies is really not gonna work. Just stop. Admit that any protein or fat is out of budget. Eat before your flight. Seats are not the most comfortable."
יתרונות: "The flight was so not packed. There were rows and rows of empty seats. I had a row to myself to sleep on, it was amazing."
חסרונות: "Food wasn't great. Especially breakfast"
יתרונות: "crew was very helpful polite nice and welcoming"
חסרונות: "food was not fresh, hot meal was pretty terrible in both 2 flights"
חסרונות: "Entertainment choices limited compared to the past. Very few recent releases (they now have "new to Air Canada" releases and they can be decades old"
חסרונות: "I booked this flight a couple months ago to find no seat assignment which should be booked at Chechen but was not. Then I was given the back seat against the wall which does not recline. There were standby people on the flight who got much better seating than I. I seemed to get the last consideration. I am treated much better on other airlines with much less early booking. also later after take of it was made known to me there were empty seats further up in the cabin. When I email Air Canada they said they would get back to me within 30 days about my concerns."
יתרונות: "The crew on board all flights were pleasant and efficient."
חסרונות: "When I arrived at my destination I found that the item I had gate checked had been damaged- an instrument case I was no longer able to close. The zippers had both been busted off. Due to time constraints I was invited to write a review and email which I intend to do. The item itself was gate checked for safety - and to me the damage says that still somehow it is unsafe to fly with an instrument which as a professional musician is frustrating. In addition flights have very limited food options that accommodate persons with gluten/dairy allergies."
יתרונות: "Excellent fight.... comfortable and easy..."
חסרונות: "Crew where a bit slow... and the use of 4! Languages for announcement was annoying..."
יתרונות: "The deleted meals request could not be remedied even with greater than four hours notice of THEIR mistake. No proper meals for a 15 Hour flight and no compensation."
חסרונות: "Get it right or make it right."
יתרונות: "Incredible plane!!"
חסרונות: "Bathrooms and seats need to be longer!"
יתרונות: "I love that I had a direct flight for my destination, from TLV to Pearson Int'l, at a decent price. This is usually hard to come by. The in flight entertainment options are very good. The online check-in process worked very well."
חסרונות: "The service on my original TLV-Pearson Flight (Dec 23rd am) was not great. The staff sat in the back gossiping the entire time and looked offended every time I came to ask a question or ask for something - they would get silent and just sit there, like I was interrupting an important conversation and so I even offered to get my own stuff. Ridiculous! What happened to customer service? The food is HORRIBLE! Worst food I have ever had on a flight, and I flew to 8 countries this last year, so that says a lot. I'd recommend only eating food you bring, or just starving yourself."
יתרונות: "We got to destinations safely"
חסרונות: "I was worried that we won't make it to the land. I guess it was windy, but the plane was shaking too much"
יתרונות: "While I do just like to have my legs fit in the seat, the room makes for a much nicer seven hour flight. The provided iPad setup is good for entertainment and the good is fine."
יתרונות: "The flight was good."
חסרונות: "I ordered a kosher meal, but they did not have it."
יתרונות: "Turkish airlines always delivers the best service and the most relaxing flights."
חסרונות: "Crew didn't come around much for most of flight, except for duty free - couldn't get water, or hot water for tea for a long time"
יתרונות: "They didnt loose my luggage this time."
חסרונות: "do your self a favor and find a different airline. When i got home and talked to others about my travels the said " what did you expect, i wont fly air canada" I wish i would have know before i booked my flight."
חסרונות: "Even though I reconfirmed my kosher food, it was not on the plane."
יתרונות: "Good food and entitemint"
יתרונות: "Modern plane, space, good service"
חסרונות: "The pasta was not good and the piece of sugary bread for breakfast was also not good."
חסרונות: "The crew was fine but not overly friendly or helpful. They got the job done. I know that your coach seats are fairly standard in the industry. I just find the leg room to be too tight for a long distance flight."
חסרונות: "Leg room is HORRIBLE for a man 6 feet tall"
יתרונות: "Everything was as expected from a flight."
חסרונות: "1. The seats were tiny. 2. I almost had to check my carryon - even though it was the right size. 3. Your television and movie selections should be more diverse with diverse characters. All the lead characters in all the shows appeared the same skin color. Mix it up. 4. The driver/pilot appeared to slam on brakes after he landed. Perhaps he was afraid to pass up his gate. It was crazy scary."
חסרונות: "Left unattended in wheelchair at two stages"
חסרונות: "The variety of new movies was somewhat limited when compared to United."
יתרונות: "Initially I chose Air Canada because the price was better than United. But the hassle was not worth it."
חסרונות: "Rouge plane was dirty. Flight attendants gave incorrect information regarding immigration forms that caused us problems after landing."
יתרונות: "The boarding was efficient."
חסרונות: "Seats weren't comfortable even with an empty seat beside me. Vegetarian meal was not good at all. The general pancake option was gone before it even got to where I was sitting and the omelette was old school flights.. Which in this case was really bad."
חסרונות: "The vegetarian meal was awful"
חסרונות: "I missed this flight due to my other flight being late."
חסרונות: "Some crew members were not always kind."
יתרונות: "Good service, very attentive. Breakfast needs improvement"
חסרונות: "The middle seat is horrible, no room to even bend over to reach my bag which was at my feet. Very uncomfortable and no room to put the elbows because the other two seats take the elbow rests . Make it a double one or something because I couldn't even fall asleep for a second plus I got a back ache throughout the"
חסרונות: "I was seated in the middle of the plane right by the bathroom in the middle seat, the lady to the right had the same idea that these seats were very bad cause they don't have much space as the others also it's right next to the bathroom,, were you get to enjoy the noise from the bathroom door to flushing not include the smell,,, I wonder why you guy charge more for seats with space and you don't give discount for the worst seats in the plane,,, The lady complained and they changed here seat I had to stay there and not be able to sleep for more than 5 mints, from the reasons that I said before,,, by far the worst experience,"
יתרונות: "Did like the crew but didn't like the food at all.was really bad. It was cold very cold and the screen didn't work so I couldn't see the movies."
יתרונות: "Entertainment options"
חסרונות: "Coach is miserably small and the lights were dimmed far too late"
יתרונות: "The Boeing airplane was either new or upgraded with plenty of in flight entertainment. In addition it was clean and fresh. The seats seemed to have more legroom than some I have flown. I could actually use my notebook on the tray stand. I was traveling on the same plane with my wife but we could only get separate seats. I decided to ask before boarding if they could put us together for such a long flight and they took my boarding pass and actually tried. The lady I checked in with was extremely gracious. She passed our info along to the head attendant on the flight who came and found us and told us she had found seats together. We had already done some seat switching with the kind people around us and managed to get together. The head attendant was happy for us."
חסרונות: "Long flight, when we got close to Tel Aviv, a guy attendant who wasn't on my side yelled at me from the other ailse and scolded me for not being locked in 30 minutes ahead of time and threatened to write me up. He was red faced. The head flight attendant made a call over the intercom, I jumped up and started stowing my computer and he comes by 30 seconds later and literally yelled across the plane. He must have had to clean a bathroom up that someone let loose in. I looked on the flight time register on the screen when I was locked in and we were 35 minutes out. Not quite a rule breaker was I."
יתרונות: "787 atmospherics good - humidity, etc Decent price for this flight"
חסרונות: "Economy Cabin one of the most uncomfortable. Attendants were angry, short and disgruntled the entire flight."
יתרונות: "The flight was one of the more uncomfortable flights I've taken across the Atlantic, and I fly multiple times per year. The flight attendents were nasty, sarcastic, and unkind. I heard them bickering between themselves throughout the flight, which was very uncomfortable to hear as a passenger. The kosher food was barely edible. The seats were small and uncomfortable. I am under 5'5" and on the small side, and I could barely fit in my seat. I will think twice before flying Air Canada again, and I will tell other people about my experience."
יתרונות: "Very nice crew - something I have learned to appreciate over the years."
חסרונות: "Chairs were small and I was uncomfortable. Food wasn't good."
יתרונות: "Friendly inconsiderate crew, Comfortable accommodation"
חסרונות: "1hr and 15 min delay. Would've been nice if there were some notification prior to, would have delayed airport transport Also, the boarding process seems very disorganized. An overwhelming number of people standing waiting to get on the plane. Might consider a better zone system"
יתרונות: "Same as stated above"
חסרונות: "My suitcase did not arrive with me."
יתרונות: "Boarding procedure for disabled was handled well. Wheelchair attendenents courteous."
חסרונות: "Seating much to dense. Bulkhead seating should be available on need basis only at no extra charge. Food was very mediocre and had a distinct processed flavor and consistency."
יתרונות: "Good value and on time performance"
חסרונות: "The dinner was dreadful but the breakfast was ok"