יתרונות: "Price is good"
יתרונות: "The crew"
חסרונות: "The kosher food"
חסרונות: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
יתרונות: "The food was good and so was the price of the airline ticket."
חסרונות: "Boarding was chaotic. There was no organization as to the line."
יתרונות: "Everything was perfect"
חסרונות: "More drinks less food at night flight for short destination"
חסרונות: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
חסרונות: "Food, not in time."
יתרונות: "Accuracy in times"
יתרונות: "Efficient. It was a very short flight."
חסרונות: "Offer of Wi-Fi."
יתרונות: "Comfortable airplane, organized crew and fast boarding operation"
חסרונות: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
יתרונות: "Plan crew , pilots , services on plan and cleaning"
חסרונות: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"
יתרונות: "Boarding was quick, the food was nice, all the attendants hadn’t big smiles on their faces, the pilot was experienced."
יתרונות: "The flight attendant was welcoming at the door and the service was done efficiently."
חסרונות: "The tv monitor at the airport never bother to inform the passengers which was the boarding gate. After asking other passengers we deducted the gate number. The boarding was like a cattle drive bordering on a stampede since Aegean Airlines didn’t bother to divide passengers by groups, so people rushed to be first in line. We waited standing with our carryons for over 45minutes. Nobody knew what was happening or when they will start boarding. Naturally, when we finally got on board people where blocking the aisle because Aegean didn’t bother to board from back to front as it is usually done. The flight attendants were sweet but their English was almost unintelligible. My brother works and I worked for major airlines and have never seen anything so disorganized and unprofessional."
יתרונות: "Everything was on-time, easy, and fairly quick."
חסרונות: "The legroom."
חסרונות: "Disembarkation via buses. Not great."
יתרונות: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
חסרונות: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
יתרונות: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"
יתרונות: "Evrything was good"
חסרונות: "No entertainment on that flightes"
יתרונות: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
חסרונות: "Food could be a bit better."
יתרונות: "We enjoy flying with Aegean, very good treatment for families with kids."
יתרונות: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."
יתרונות: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
חסרונות: "too many fussy babies crying and screaming."
חסרונות: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."
חסרונות: "about 50 minutes late"
חסרונות: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
יתרונות: "Helpful staff, comfortable seats, accurate departure and arrival times."
חסרונות: "Delay 1 hour and 20 minutes at departure"
יתרונות: "Great experience"
חסרונות: "They should work on their airport staff a little."
חסרונות: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"
יתרונות: "On time. Space. Great team."
יתרונות: "Great food and drink."
חסרונות: "So cramped!"
חסרונות: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."
יתרונות: "Friendly staff."
חסרונות: "Warm soda."
יתרונות: "Clean, smooth, on time"
חסרונות: "Food was not interesting"
יתרונות: "Checkin and boarding was fast. Short flight; only one and a half hours."
חסרונות: "Food was minimal."
יתרונות: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
חסרונות: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
יתרונות: "every thing was ferfect"
יתרונות: "Quick and direct flight."
חסרונות: "There wasn't any food or snacks. The airport was a bit chaotic."
חסרונות: "Same as on the flight to Larnaca"
יתרונות: "Clean Elegant Polite"
יתרונות: "cleen quiet and beutifull crew"
חסרונות: "I would like if you call me and I tell you. 972-508935554"
Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM
Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.
Great flight Will go again!
יתרונות: "The plane condition."
חסרונות: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
יתרונות: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
חסרונות: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
יתרונות: "Klm's consistantly high standards in everything they do."
חסרונות: "When its rain we shouldn’t walk to the air plain"
יתרונות: "Food was great, enjoyed watching videos, staff very profession and friendly."
חסרונות: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
חסרונות: "I congratulate the KLM crew!"
יתרונות: "General flight journey"
יתרונות: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
יתרונות: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
חסרונות: "The earphones could have worked!"
יתרונות: "The crew was amazing and the food was great."
חסרונות: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
יתרונות: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
חסרונות: "Less legroom, storage space, bad food, few movie options."
חסרונות: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
חסרונות: "My suitcase didn't come with the airline."
יתרונות: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
חסרונות: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
חסרונות: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
יתרונות: "Flight crew very nice"
חסרונות: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
יתרונות: "Comfort was better than on the previous Dash-8. Food was OK."
חסרונות: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
יתרונות: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
חסרונות: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
יתרונות: "kLM staff was great."
יתרונות: "Great food"
חסרונות: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
חסרונות: "Didn’t happen."
יתרונות: "Service, technology"
חסרונות: "Could not print by boarding card and was not allowed to board in Amsterdam"
חסרונות: "Please Endeavour to put the expiration date on the food served in the flight."
יתרונות: "The cabin crew were pretty good. That's about all that was good."
חסרונות: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
יתרונות: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
חסרונות: "Nothing to be honest . All positive."
יתרונות: "Great food"
חסרונות: "Sears we're toooo small"
יתרונות: "That we didn’t crash"
חסרונות: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
חסרונות: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
יתרונות: "Catering is ok"
חסרונות: "Seats comfort really old school"
חסרונות: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
חסרונות: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
יתרונות: "I was upgraded to Buisness so, no complaints"
חסרונות: "No Marlboro light cigarettes on the duty free shopping cart"
חסרונות: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
יתרונות: "Night flight so no entertainment allowed sleeping"
חסרונות: "Kosher food could be improved"
חסרונות: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
יתרונות: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
חסרונות: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
יתרונות: "leg room economy compared to KLM"
חסרונות: "full flight, no upgrade possible"
יתרונות: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
יתרונות: "Delays and no proper customer service."
יתרונות: "Leg room. Smiles of the cabin crew."
חסרונות: "Not enough selection of Electronic Dance Music. Lol!"
יתרונות: "Even for a 50 minute flight, drinks and sandwich was provided"
יתרונות: "early arrival,comfort"
חסרונות: "late boarding while standing around waiting for pilot to ararive"
יתרונות: "attentive on the plane"
חסרונות: "the checking in took very long not enough staff for the amount of people."
יתרונות: "Service - Crew"
The Business is not up to the standard. No comfort… Also- long waiting time leaving from Warsaw with poir information and updates. Thanks!
Boarding was slow Flight has a 2 hours delay at WAW Their home port!!
Stop using the 737MAX. It's 100% safe but very uncomfortable.
חסרונות: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."
יתרונות: "That we landed safely"
חסרונות: "Flying with other company"
חסרונות: "Delayed by one hour"
חסרונות: "Neatness, communication, all LOT airline workers were very rude, no food on flight."
חסרונות: "flight was delayed 4 hours"
יתרונות: "Seat is comfortable."
חסרונות: "It was late."
יתרונות: "Everything was excellent"
חסרונות: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"
חסרונות: "Better punctuality"
חסרונות: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."
חסרונות: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"
יתרונות: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
חסרונות: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"
חסרונות: "They lost my laguage."
יתרונות: "Modern new plane, efficient plane crew"
חסרונות: "Chaotic boarding, seats have very little support, no food or entertainment"
יתרונות: "The crew"
חסרונות: "Change gate"
חסרונות: "late departure"
יתרונות: "The crew was polite and boarded quite on time The airplane was clean We landed early"
חסרונות: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."
יתרונות: "The gate crew was polite and communicative when asked what was happening with the delays. The flight itself was uneventful."
חסרונות: "There was no real food except for purchase, and the flight attendants went so quickly through the aisles I couldn't even catch their attention. The flight was 45 minutes late and the departure kept creeping up in 10 minute increments before it finally just said "delayed. I would have liked entertainment on the flight. I was in a row with 3 seats filled and then there were other rows completely empty. So the seat selection was not accurate at all."
יתרונות: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
חסרונות: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"
יתרונות: "The price was ok for last minute"
חסרונות: "Boarding was a mess no order by back and window seats first"
חסרונות: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."
חסרונות: "My luggage didn’t arrive. Plane left with a delay."
יתרונות: "Costs like regular flight feels like low cost"
חסרונות: "I don't like to seat by the window, and I couldn't change it by on line..."
יתרונות: "it was a short flight"
יתרונות: "Crew was fine."
חסרונות: "Not a comfortable seat, no food and no entertainment."
יתרונות: "Pleasant crew"
חסרונות: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."
חסרונות: "None efficiante boarding resulted in delay"
יתרונות: "Seats were full recline and very comfortable. Nice large windows."
חסרונות: "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."
חסרונות: "very inconviniebt seats"
יתרונות: "Not 1 thing !!! Bad.bad.bad"
חסרונות: "The legs room, no free meal, on the flight from warsaw to tel aviv. 1 hour late on departure from warsaw to tel aviv"
יתרונות: "The crew was nice, and the pillows was OK."
חסרונות: "All the rest, including the wait for the airport bus, and the noise at the flight"
חסרונות: "Shitty service on board"
יתרונות: "Got to Warsaw on time. Carrier seems to build in a 10-15 minute buffer for every flight so they stay on time"
חסרונות: "Nothing really"
יתרונות: "Crew nice, polite"
חסרונות: "Fly time allways not on written agreed"
יתרונות: "Nothing (except the safe landing)"
חסרונות: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."
חסרונות: "no food was served, only water. no entertainment was offered."
יתרונות: "Nice and soft landing."
חסרונות: "At check in they refused to a small hand bag claiming that only one suitcase per passenger is allowed. The seats are not reclining."
יתרונות: "Getting iff"
חסרונות: "Overcrowded Poorly organized"
חסרונות: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."
יתרונות: "food prices, all on time"
חסרונות: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"
יתרונות: "Friendly professional crew. Clean aircraft. Very good ticket price."
חסרונות: "Hard to check in online from hotel in Munich. Hard and confusing where and how to check in at Munich airport and very time consuming. Having to pay $20 per bag but not at the check in counter but at another counter and then at the gate counter being call up to get checked that we did pay the $20 for the bags. Made me feel 3rd class."
יתרונות: "Crew was very nice and helpful."
חסרונות: "It was very stuffy and warm on the plane."
חסרונות: "You sold me no lagge ticket, and than charged extra"
יתרונות: "The food!"
חסרונות: "The layover but that's not in your control so no worries!"
חסרונות: "The seats are squeezed, no space for normal legs. you have to wait a long time for a glass of water. I AM NOT FLYING WITH THEM ANY MORE"
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Wasn’t able to check in online and checkin line at airport took over an hour
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
יתרונות: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
יתרונות: "Seats were good"
יתרונות: "Nice seats, clean spacious airport, nice crew"
חסרונות: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
יתרונות: "Departure and arrival were right on time."
חסרונות: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
חסרונות: "One hour delay and baggage retrieval also took one hour"
יתרונות: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
חסרונות: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
חסרונות: "We had were more than 3 hours late"
יתרונות: "Comfortable and spacious seat allowed me to slee most of the flight!"
יתרונות: "Nice crews. Flight was on time"
חסרונות: "There is no instant noodle as in Suncafe (menu)"
יתרונות: "smooth check in and boarding"
יתרונות: "I like the competative rates and on time schedule."
חסרונות: "Lost my luggages"
יתרונות: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
חסרונות: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
יתרונות: "Short wait"
חסרונות: "Not enough leg room"
יתרונות: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
חסרונות: "Didn’t get to it"
יתרונות: "The employee were professional and nice. Every thing went smooth"
יתרונות: "Mostly everything was fine with the flight"
חסרונות: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
יתרונות: "The lounge"
חסרונות: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
יתרונות: "Fast amd easy flight"
יתרונות: "Quik flight"
חסרונות: "The fiod I requested from the menue was not available"
חסרונות: "Very bad transfer arriving from Istanbul at Antalya."
חסרונות: "Very bad transfer arriving from Istanbul at Antalya."
יתרונות: "Wonderful flight. Everything was Handled well by flight staff"
חסרונות: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
יתרונות: "We got where we were going safely"
חסרונות: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
חסרונות: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
יתרונות: "Staff was nice"
חסרונות: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
יתרונות: "Cost was reasonable."
חסרונות: "Often it has delays."
חסרונות: "Delayed 35 minutes"
יתרונות: "Good flight overall and crew good"
חסרונות: "Left half hour late otherwise satisfied"
יתרונות: "customer service in general.."
יתרונות: "Plane was veryClean. On time. Staff were very frindly"
יתרונות: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
יתרונות: "efficient boarding"
חסרונות: "seat a bit worn out. luckily it was a short flight"
יתרונות: "Everything perfect I Like the sun express"
חסרונות: "It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight."
חסרונות: "There is no space for legs. The food quality is poor. No entertainment at all"
יתרונות: "Price and timing."
חסרונות: "Seats are very close, but it was a short flight."
חסרונות: "Late. Boaring hectic."
יתרונות: "Low cost, no complimentary food and no entertaiment"
חסרונות: "I could not take the trolies on board."
יתרונות: "The crews were friendly and service was great. keep up Easy Jet."
יתרונות: "Clean plane with reasonable knee room. Crew was polite and friendly. Bag drop was fast and friendly.. Flight left a little last due to ATC issues but landed at the scheduled time."
חסרונות: "The departure gate was horrible. Very crowded with NO seats. We had to stand around for half an hour."
יתרונות: "Not much"
חסרונות: "Somebody’s elbow in my ribs again"
חסרונות: "My luggage box has been destroyed and now I have to deal this task with easyJet"
יתרונות: "The colors?"
חסרונות: "easyJet used to be such a bold and new company. Now it feels like cattle herding."
חסרונות: "Delay at departure one hour, long queues in Luton at passport control"
יתרונות: "Staff were helpful and friendly"
חסרונות: "Flight was delayed over an hour and ended up parked so far from terminal, not the best for a late flight. The new smal airbus was cramped legroom wise, I had hoped for an improvement over 737"
חסרונות: "Easyjet just takes no legroom to the next level. I guess you get what you pay for."
יתרונות: "Staff were friendly"
חסרונות: "Big delay in departures"
יתרונות: "the Entertainment was great idea"
חסרונות: "- The chair cant change his position - you need to deliver some regular water it was missing"
יתרונות: "The flight was fine and safe"
חסרונות: "The flight hour since we spent time in the small unconvinient airport. If the flight was one hour later i would be able to sleep in zh and come with the train"
חסרונות: "I was charged for my carry on luggage from the UK to Israel, despite the fact that this was the same bag that I boarded the first leg from Israel to the UK. Secondly, many of the other passengers had several bags, bigger bags, prams, hat cases, etc. I felt that i was chosen at random, and that the rule is not applied equally."
יתרונות: "Nothing much"
חסרונות: "Zero customer service"
חסרונות: "Not enough space in the overhead bins"
יתרונות: "The plane is new and clean and the crew really do try their best. How they manage to stay calm and professional with all that's going on around them is excellent."
חסרונות: "No entertainment. Maximum seats are crammed into the aircraft leaving very little room. Seats can't be reclined."
יתרונות: "The landing was hairy and I have never experienced a fish tail landing quite like it before."
חסרונות: "The landing was horrid and Im sure I lost £15 off the cashier for wine and cheddar crackers was like a magic trick gone wrong. Sort your float for each flight and stop making assumptions with short change and playing games."
יתרונות: "Shame !!!!"
חסרונות: "A humiliating flight experience. Even though we paid for seating on the plane, we also paid for luggage. We arrived with 2 standard trolleys and before boarding the plane they forced us to send them. It did not help that I explained that in the suitcases there were things we needed for flying, valuables, and fragile objects. The crew member was rude and forced us to pull out our belongings: a laptop, a professional camera with a big lens, two books, two porcelain items we bought and we were afraid to send in the big suitcase, two bottles of drinks and two sandwiches. Passports and wallets. I begged the crewman to let me go with at least one suitcase, but he replied rudely that he did not care !!! There was a lot of room on the plane, in the cells. The crew agreed with me. They tried to help and brought me an orange garbage bag so I could put all my belongings in it ... really humiliating !!!"
יתרונות: "Friendly and helpful staff throughout"
יתרונות: "Digital boarding pass on mobile from the app (my 1st time using) and using the app to check-in, amazing!"
חסרונות: "Nothing too negative to report! Pretty good overall"
חסרונות: "Todo excelente gracias"
יתרונות: "No problems"
חסרונות: "Not enough legroom"
חסרונות: "Flight delay both outbound and return"
יתרונות: "There was not one thing I liked from the flight, everything was poor"
חסרונות: "From the flight attendance to the plane everything was terrible"
יתרונות: "Great value for money"
יתרונות: "Crew seems to do the maximum to make you feel comfortable, Overall experience is ok"
חסרונות: "Sitting in front row made ys suffer the all flight from noise and very bar smell from kitchen and toilet Boarding the aircraft started few mintues after deparure original time (40 min delay to take off)"
חסרונות: "Terrible costurmer service"
יתרונות: "The crew was nice, we had female pilots Easy boarding New aircraft (relatively)"
חסרונות: "I don't mind paying for the food and beverages, just wish I had wider options"
יתרונות: "Good timing"
חסרונות: "The pilot kept refering to Tel Aviv air port as Jaffa airport, made me feel unconportable."
יתרונות: "The service in the same day I bought the tickets was great. Extended my trip in 1 day with no additional cost."
חסרונות: "The cost of luggage is ridiculous and evan once i was told that doing ut throgh the website wil cost me much less (reasonable 30€) i didnt find how i could do it. anded up paying x3 fir the luggage making all that low-cost pretty expensive all together. I dont like being hoaxed."
חסרונות: "The chairs are not comfortable"
חסרונות: "extra charge for luggage 47€!! At checkin I as first told to pay 18€ for a different seat which includes luggage and then I had to pay 47€ because the bag was 2 cm more than hand luggage limit! never again cheap airlines! they are only a hazzle!"
חסרונות: "The trolley I came with to UK was fine, but back to tlv they decided to charge me 45 pounds"
יתרונות: "On time. Boarding was smooth, seat was comfortable, pilot pointed out interesting landmarks."
חסרונות: "Not easyJet's fault of course, but the immigration at Tel Aviv airport was an absolute mess. It took over an hour to be processed and there was no order in the queue. At one point a scuffle broke out between some people in the queue and another time the lady next to me fainted. There was no one managing the queues. This is not easyJet's fault, but the fault of the Israeli immigration service, but perhaps easyJet could make representation on behalf of passengers to the Israeli immigration people."
יתרונות: "The air craft the staff are bed they charg 45£ because they do not alow cumputer and trooly and the lady act very agresivly IT WILL BE MY FIRST AND LAST TIME WITH THAT AIRLINER EVEN IF I NEED TO PAY DOUBLE! !!"
יתרונות: "Flight stood on time"
חסרונות: "Bad web site, it misleaded me so I had to add 44 per each bug in the check in desk."
יתרונות: "Before I boarded the plane, I thought the low price was worth it, but I changed my mind after I boarded. But I did like that the crew was courteous. The food looked tasty, but I wasn't hungry so I didn't try it."
חסרונות: "The horrible, horrible seats. If the fact that you couldn't recline the seat wasn't bad enough, the seat itself was poorly cushioned, and the ergonomics was so bad, I actually left the plane LITERALLY IN PAIN. I'd like to note I'm a young man with no back problems."
חסרונות: "They took the maximum fee for the baggage , and added some more fee since I paid with master card , without an explanation. They say that the fee for baggage depends on the rout of the flight or something like that , so from what I understand it means that the far the destination the more you pay. But my flight took only 4 hours which is not that much. So, practically they can take the maximum fee for any flight since they don't have a logical reason for that , it is practically random. I had to add 83 euros for ONE suitcase , that makes the tickets expensive and not cheap . If I knew that this would be the price I would definitely order other company. I would prefer to know ahead how much I need to add for baggage. But of course they won't tell you."
יתרונות: "Boarding was quick"
חסרונות: "Couldn't lay back my chair"
חסרונות: "Firstly, their baggage policy apparently changed all of a sudden. When I flew with them just 4 days earlier FROM Tel Aviv, I was allowed to board with both a carry on and a hand bag, as I usually do with other international carriers and flights. With the return flight, however, you needed to pay for a service called "speedy board" to allow it. So, at the gate, they've told everyone to squeeze all their belongings into a single carry-on item, regardless of the weight and volume. They wouldn't even allow me to carry my DSLR camera separately, even though international flight regulations regard photography equipment as a separate item you're allowed to board with. After this craziness, all passengers were cramped in a hall between the terminal gate and the boarding gate. We waited there for an hour, and it was hot, humid and dense, with no chairs. Only 5-10 minutes before the scheduled departure, they started boarding passengers on the plane, what caused a 50 minutes delay in the take-off. Bottom line: Poor boarding conditions and vague baggage policy."
יתרונות: "Airplane was clean and new. Leg space was good"
חסרונות: "The fact that the seat does not decline - very difficult for tall people. It could have been a muck better experience"
חסרונות: "The coffe was expensive and tasted very bad. The crew was not nice at all They charge me 2 suitcases.. Because my small one didn't fit (I bought it as a hand bag) This was the first time I flew with easy jet and clearly the last one.. I've had excellent experiences with all the others companies."
חסרונות: "no notice of delay was sent pre-flight spent 1.5 hours too many in airport in vain"