היה איחור בטיסה חוץ מזה הכל היה בסדר
Could not check on on line for 1 out of 3 passengers
השירות של וויזאר גרוע...קנינו 2 כרטיסים וקיבלנו 1. תהליך הצ'ק אין לא טוב בקבוצה שלי 3 אנשים לא הצליחו לעשות.
I was not boarded because i was positive on my pcr test
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
יתרונות: "Plane on time, new plane, nice crew."
חסרונות: "Ability to move seats."
חסרונות: "Very very bad."
יתרונות: "It was enough fast"
חסרונות: "Too much money for nothing service."
יתרונות: "The food options were amazing and the wine was very nice!"
יתרונות: "Nothing. Horrible experience overall, but what you pay is what you get."
חסרונות: "Pretty much everything..."
יתרונות: "It's the cheapest you can get"
חסרונות: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
יתרונות: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
חסרונות: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
יתרונות: "The cheap fares"
חסרונות: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
יתרונות: "The seat not so comfortable but good"
חסרונות: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
חסרונות: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
יתרונות: "Price of ticket"
חסרונות: "Seats are terrible."
יתרונות: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
חסרונות: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
יתרונות: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
חסרונות: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
יתרונות: "All and all great value for the money"
חסרונות: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
יתרונות: "We got to our destination."
חסרונות: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
יתרונות: "Easy to book. Comfortable flight."
חסרונות: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
יתרונות: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
חסרונות: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
יתרונות: "The Crew was excellent"
חסרונות: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
יתרונות: "Cheap flights, priority boarding."
חסרונות: "No meal included, no entertainment provided"
יתרונות: "Pilot flew well Cup Noodles available to buy"
חסרונות: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
חסרונות: "long time wating in bus to get plane"
יתרונות: "Flight was on schedule"
חסרונות: "No free drinking water"
יתרונות: "Absolutely nothing"
חסרונות: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
חסרונות: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
יתרונות: "grea air line always on time staff are friendly"
חסרונות: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
יתרונות: "Well organised."
חסרונות: "Charging for light refreshments."
יתרונות: "nice servers"
חסרונות: "no kosher food for free"
יתרונות: "cheap, on time"
חסרונות: "no reclining chairs, no water free"
יתרונות: "Nice crew"
חסרונות: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
יתרונות: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
חסרונות: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
חסרונות: "Hidden fees"
חסרונות: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."
יתרונות: "Flight attendance service was great and smiley"
חסרונות: "Nothing much"
יתרונות: "Actual in-air flying experience was smooth."
חסרונות: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
יתרונות: "I will never take flight with this company again!!!!! The worst ever shame on you"
חסרונות: "I didn't eat No entertainment"
הצק אין היה גרוע משכו אותנו עד הטיסה רק לפני עליה למטוס יתאפשר לעשות
חבורה של נצים גרמניים יחס מזלזל ואנטישמי בצורה בלתי סבירה .. לא נוסעת איתם בחיים יותר!!!! וחצי מטוס התלוננו על אותו דבר חברה פח
אין בידור - מה השאלה הזו חבל שלא ניתן להשכיב את המשענת כדי לנוח !
המחיר היה מאוד נוח - הצוות מסביר פנים - הטיסה הייתה נעימה - האוכל שהזמנתי היה בסדר-המרחק בין הכיסאות סביר - חבל שלא ניתן להשכיב את המשענת כדי לנמנם .
היה רצוי שהנחיתה תהיה רכה יותר... הטיסה היתה נעימה
there was a delay for over 3 hours due to fog this is toatly acceptable, beacause of flight safety but since the fog was not unknown why we were boarded and than had to wait on plane without option to go back to the terminal the boarding was on foot so there was cnot supposed to be a big problem to get back and than reboard
חסרונות: "Going on time without delay, more staff to avoid long lines"
יתרונות: "the leg room was fine"
חסרונות: "the getting to the airplane and from the airplane after landing can be better by using more busses"
חסרונות: "50euro check in fee was awesome"
יתרונות: "The desire to keep up with the schedule. impressive."
חסרונות: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."
יתרונות: "The only good thing was it was a direct flight."
חסרונות: "Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!"
יתרונות: "Ryanair fue claro y prestan el servicio económico esperado"
חסרונות: "Toda la información relacionada a Eurowings fue confusa y tardía. Tuve un cobro extra por equipaje tal que al parecer no tenían las mismas condiciones que Ryanair, pero esto no fue informado con claridad. No fue posible hacer el check-in, enviaron información muy tarde y alemán, no entendí nada"
יתרונות: "Very nice staff"
חסרונות: "Avoid walking in the rain to get to the plane."
יתרונות: "Direct flight"
חסרונות: "Our suitcase were lost"
חסרונות: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."
יתרונות: "The counter agents were helpful."
חסרונות: "Very cramped seats that did not recline. Lots of overcharging for things that are free on other airlines. The cheap seat was more than offset by the numerous upcharges for other services. I'll never fly with Ryan Air again."
יתרונות: "That the place reached safetly to its destination"
חסרונות: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
יתרונות: "Seating was comfortable and more leg room than some other airlines random seat allocated no charge no complaint. Only bought cup of tea so can’t comment on food. Tea was fine."
חסרונות: "The seemingly squashy way of making sure hand luggage is tagged. Why not use a system of gradual approach. Don’t like euro charging if card used. Seems strange. Cash sterling ok."
יתרונות: "the plane was really nice and smooth flight"
חסרונות: "seat didnt lean back and nothing to read or watch."
יתרונות: "Absolute nothing!"
חסרונות: "An hour delay for take off, we were trapped in the plane"
חסרונות: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."
יתרונות: "Arrive 5 minutes earlier"
חסרונות: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."
חסרונות: "we had delayed for 2 hours"
יתרונות: "Very efficient and organized"
יתרונות: "Price. Timetable"
חסרונות: "Seats. The fact they put everyone in a deferent row"
יתרונות: "I liked they didn't cancel the flight, and I liked the air steward was as pissed off as me."
חסרונות: "The two hour delay for a one hour flight, and being dumped at an airport at 1am in the morning. Not great."
יתרונות: "The landing"
חסרונות: "All, my wife needs a glass of water to take a pill and she was refused."
יתרונות: "Literally nothing"
חסרונות: "Delays and lack of clarity and updating"
יתרונות: "The price of the ticket is really cheap and I keep that in mind when I review the flight"
חסרונות: "The boarding was tedious."
יתרונות: "The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking"
חסרונות: "Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair"
יתרונות: "price, schedule, staff"
חסרונות: "the inconsistent carry-on bag policy which changed from the time of ticket purchase and forced us to purchase a 'premium' add-on to our ticket in order to be able to take our trollys on board. not professional."
יתרונות: "I can't think of a single good thing in that experience"
חסרונות: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."
יתרונות: "There is a lady at the gate before we board the flight from rome (FCO) to tel aviv who is particularly nasty. She scrutinized and had every single person on line put their bag to be measured. She even did that with small back packs!!! Unfortunately for HER nobody had to pay extra for luggage!!! It is really the attitude. i paid a lot of money for my flight as much as a regular fligh neary $400 and yet I was still NOT allowed to take luggage. Its ridiculous!!! Had I booked with a regular airline, I would have paid similar fees and have a bag to put on the plane . Its time that Ryan air stop taking advantage of people and allow some luggage just like everyone else does. It doesn't have to be 50 lb but it can be a few pounds!!!"
יתרונות: "the cost"
חסרונות: "Boarding was late in 30 min."
חסרונות: "Confusion at the gate as two planes seemed to be boarding through the same gate. Then a long wait outside in the sleet, as steps to the back door of the plane had frozen and could not be used. Once again seated nowhere near my travelling companion. As we bought both tickets at the same time and printed the boarding passes at the same time, it looks like Ryan air deliberately seats people separately to force them to pay extra to change seats."
יתרונות: "Very good value for money. Courteous service by cabin crew."
יתרונות: "The crew"
חסרונות: "The seating arrangements. It seems all the passengers were separated by purpose. No one set with their spouse."
יתרונות: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
חסרונות: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."
יתרונות: "The crew was nice"
חסרונות: "The plane was defective and they waited hours to change planes. There was one that we eventually used right next to it. Delayed three hours. The original destination was changed entailing a bus trip of four hours in the middle of the night. There was no one who gave any information on how to find the bus upon arrival."
יתרונות: "Crew was very loud, I couldn't really sleep, the personal leg space is too small, could barely fit in there."
חסרונות: "The crew was loud (flight related issues)"
יתרונות: "It landed on Dublin"
חסרונות: "It was late"
חסרונות: "Priority boarding And disembarkation But had to wait half an hour for the parking people WCP recommended by Ryanair then a 15 Minuit journey to collect the car what a joke This was the only downside of what was a good trip In Poland booked taxi and tours were there waiting for us no waiting around"
חסרונות: "Booked online & didn't read the fine print. Therefore never registered & had to pay $60 penalty. Did get an e/m 2 days before the flight but was in Poland at the time with no access to my e/m. Don't remember being asked about luggage online so had to pay $40 for my ck'd bag that I thought was excessive. Don't understand if I book online & get a confirmation why I have to register. Seems to me it's another unnecessary nuisance to scam senior citizens like myself. Since you cost me another $100 don't think I'll ever fly Ryanair again. Milt Kriger"
יתרונות: "We landed safely"
חסרונות: "We were charged an additional fee for the flight because we didn't check in before arriving at the airport. You did not tell us we needed too do this. We had very poor internetc and could not check in on line. The ticket agent for Ryan Air was rude, and uncooperative. The flight charged for everything including water. The seats could not recline. This was the worst flight wee have ever experienced. If you are going to continue booking flights on the horrible airline you need to warn them they need to check in early or pay a large fee. We will be contacting you for a refund of this fee."