יתרונות: "Price is good"
יתרונות: "The crew"
חסרונות: "The kosher food"
חסרונות: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
יתרונות: "Crew was great"
חסרונות: "Leg room. Hardly any for a person 6' and above"
יתרונות: "I was seated next to my fiancé. We were separated on Blue air."
יתרונות: "Everything was perfect"
חסרונות: "More drinks less food at night flight for short destination"
יתרונות: "The crew is good and friendly"
חסרונות: "To be committed to the time of departure"
חסרונות: "Food, not in time."
יתרונות: "Efficient. It was a very short flight."
חסרונות: "Offer of Wi-Fi."
יתרונות: "Comfortable airplane, organized crew and fast boarding operation"
חסרונות: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
יתרונות: "Plan crew , pilots , services on plan and cleaning"
חסרונות: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"
יתרונות: "Everything was on-time, easy, and fairly quick."
חסרונות: "The legroom."
יתרונות: "Crew was pleasant. Boarding was efficient."
חסרונות: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."
יתרונות: "Ease of boarding and crew"
יתרונות: "Although they were at the right size snd weight. I was skipped dinner."
יתרונות: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
חסרונות: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
יתרונות: "Evrything was good"
חסרונות: "No entertainment on that flightes"
יתרונות: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
חסרונות: "Food could be a bit better."
יתרונות: "We enjoy flying with Aegean, very good treatment for families with kids."
יתרונות: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
חסרונות: "too many fussy babies crying and screaming."
חסרונות: "about 50 minutes late"
חסרונות: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
חסרונות: "Delay 1 hour and 20 minutes at departure"
יתרונות: "Great experience"
חסרונות: "They should work on their airport staff a little."
חסרונות: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"
יתרונות: "On time. Space. Great team."
חסרונות: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."
יתרונות: "Friendly staff."
חסרונות: "Warm soda."
יתרונות: "Clean, smooth, on time"
חסרונות: "Food was not interesting"
יתרונות: "Checkin and boarding was fast. Short flight; only one and a half hours."
חסרונות: "Food was minimal."
יתרונות: "every thing was ferfect"
יתרונות: "THe food was not bad."
חסרונות: "They charged me for a standard one piece of luggage 35 Euro without advance notification. I forgot my phone at the gate, but they did not let me go back to take it (even when I was willing to give up on the flight and bear the cost). An awful company. To stay away."
חסרונות: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
יתרונות: "Quick and direct flight."
חסרונות: "There wasn't any food or snacks. The airport was a bit chaotic."
יתרונות: "Clean Elegant Polite"
יתרונות: "cleen quiet and beutifull crew"
חסרונות: "I would like if you call me and I tell you. 972-508935554"
חסרונות: "I was surprised (like many other) that the ticket did not include any baggage. The cost for the baggage at the counter was more than double of the cost on the web site."
חסרונות: "at the return ther was a missunderatandig regarding the availibility at the flight"
יתרונות: "Good seat room."
חסרונות: "Boarding in TLV was a zoo. they could do better!"
יתרונות: "This was such a smooth flight. It was one of my best flights and I fly alot.."
חסרונות: "Not applicable everything was wonderful"
The flight was delayed more than 1 hour. The question regarding should not exist in a 35 min flight, it simply can't exist !
יתרונות: "that I succeeded to get home"
חסרונות: "air conditioning in the plane"
יתרונות: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
חסרונות: "Ask the staff not to be so moody for no reason at all."
יתרונות: "The crew was amazing. They answered to my requests politely and helpfully"
חסרונות: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"
יתרונות: "Crew super"
חסרונות: "food, seat. In general the whole aircraft is not convenient"
יתרונות: "Finally not much delay"
חסרונות: "No AC in hot weather in the bus and on the plane for half an hour before take off."
יתרונות: "Leg room, online check in, being on time. Overall ok."
חסרונות: "Old plane, dry food, not too friendly staff and. Not the best value for money"
חסרונות: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
חסרונות: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
יתרונות: "Crew was very good, professional"
חסרונות: "You should look for a proper bread,better sandwich and a healthier desert."
יתרונות: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
חסרונות: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."
יתרונות: "That I didn't die in Chisinau"
חסרונות: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
יתרונות: "the plane landed on time"
חסרונות: "luggage came late"
חסרונות: "Not enougth time after checkin"
חסרונות: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
יתרונות: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
יתרונות: "Quick and easy"
חסרונות: "No food option without meat"
יתרונות: "Boardibg was on time and the stuff was very nice"
חסרונות: "I didn like the food."
יתרונות: "Food, crew cooperation"
חסרונות: "It was OK"
חסרונות: "Flight was late and I almost missed my connection to Tel Aviv plane."
יתרונות: "FOOD and the crew"
חסרונות: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
חסרונות: "40 minuets delay Bad food No intertatment"
יתרונות: "Everything was excellent"
חסרונות: "The stuff was outstanding"
חסרונות: "Hi, We've booked the flight using Kayak, with VAYAMA agency. It was clearly stated in the e-ticket that we were allowed a baggage of 23KG piece for our infant baby. (it was a lap-ticket, no seat) When we arrived at the check-in counter, they said that because it was a lap ticket, we are allowed only a baggage of 10KG piece. We were delayed at the checkin counter with a baby in our hands, and humiliated (as people in the line behind us started to get nervous). I'm definitely gonna write a mail to VAYAMA agency. And I'm extremely disappointed. At the end, after maybe 20 minutes (which seems like forever) they let us check in the baggage we had."
יתרונות: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
חסרונות: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."
יתרונות: "Very good service"
יתרונות: "Pleasant staff, good flight."
חסרונות: "Nothing in particular. This was a quick flight, so I didn't expect much in terms of entertainment or food."
יתרונות: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
יתרונות: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
חסרונות: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."
יתרונות: "It was a pleasure to fly with them. I wish they flew in the continental US too."
יתרונות: "It was good"
חסרונות: "The babuins that got drunk and made o lot of noise"
יתרונות: "excellent flight attendants. Fast flight to make up for delay."
חסרונות: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"
חסרונות: "Terrible handling of a situation with a passenger with special needs."
חסרונות: "Lack of entertainment"
יתרונות: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
חסרונות: "Boarding often takes a long time, and/or flight is delayed."
חסרונות: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."
יתרונות: "It was comfortable with good price."
יתרונות: "Take-off and landing on time; Cleanliness of air-plane; Politeness of crew."
חסרונות: "Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes."
חסרונות: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
יתרונות: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
חסרונות: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
יתרונות: "The sandwich was yummy."
חסרונות: "Everything was fine"
יתרונות: "Flight didn't exist."
יתרונות: "Crew was great and food was good and plentiful despite being only a quick flight"
יתרונות: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
חסרונות: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"
יתרונות: "The low price, the small plane, the food and drink."
יתרונות: "The airplane was in a good condition"
חסרונות: "Crew members bored, without any mood of working"
יתרונות: "On time!"
חסרונות: "No entertainment"