More than 2 hours late and no food because of a problem with the catering. The flight was super full and there wasn’t enough space for the hand bags. A lot of space for improvement.
Main trouble was with Kiwi -- a partner booking organization through Kayak. Even though tI booked well in advance they did not assign me a seat and I came within a minute iof getting bumped from the flight. On the return trip the airline sent me an ominous message that I had to provide additional info before I could receive my boarding pass and that if there were problems I would get a refund. That caused unnecessary stress since the airline just needed my home address. Kiwi should have made sure they had collected all the necessary information from me before they booked my flight.
צוות מצויין , עמידה טובה בזמנים , מטוס נוח ונקי , האוכל (סנדוויץ' יבש עם גבנ"צ) לא כ"כ - אם כי לא ציפינו כלל לכיבוד . פעם היו מסכים עם סרטים לבחירה , לא ?
Long delay, lack of space at the seats (not comfortable).
We made the boarding and then waited inside 40minutes before taking off The plane was too full It was probably the worst flight of my life in terms of comfort. I was in the central seat, and on my right i had a very big person who was occupying part of my seat since he did not fit in just one. I think in these cases the staff should notice and do something about it. I checked if there were available seats by myself, but it was all full. Maybe in business class there were still available seats though.
Expect Full aircraft in economy
יתרונות: "The aircraft was good Ahead of time arrival Immigration at AbuDhabi"
חסרונות: "In tag"
יתרונות: "Boarding was easy"
חסרונות: "Expensive flight"
יתרונות: "The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!"
יתרונות: "Picked me up from home in a Mercedes! Great, efficient service"
חסרונות: "Food has gone down a lit"
יתרונות: "Crew was cordial"
חסרונות: "Check-in - it took 2 hrs to check our bags"
יתרונות: "Helpful crew, great bathrooms"
חסרונות: "More organized boarding & more AC in the back of the flight"
יתרונות: "The crew were NOT helpful, The captain didn't inform us well about the delay"
חסרונות: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"
יתרונות: "Good value for money."
חסרונות: "Slow processing at boarding with unnecessary additional bag search."
יתרונות: "Good value for money."
חסרונות: "Expensive wifi. Limited entertainment selection."
יתרונות: "I had a really good asigned seat"
חסרונות: "Still no Harry Potter films"
חסרונות: "The on boarding staff was rude and unhelpful. The seats of the same ticket were not issued aside each other. The food is below mediocre compared to Emirates. Would take Emirates anytime over Ethihad moving forward."
יתרונות: "We were lucky to get the last row where there are just 2 seats."
חסרונות: "Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes."
יתרונות: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
חסרונות: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"
יתרונות: "The new A380 was great"
חסרונות: "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"
חסרונות: "The smell inside the flight"
יתרונות: "Very gd service"
יתרונות: "Flight delayed , missed flight, has to stop at Abu Dhabi for 8 hrs to catch another flight to Bankok then 5 hrs later for Ho Chi Minh City. 1 meal, no breakfast for overnight flight . Terrible flight"
חסרונות: "My family was unable to get seats together."
יתרונות: "Entertainment on flight was good. Very comfortable seating and courteous crew. Food was above average with not much variety."
חסרונות: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Flight arrived a bit late and took-off 3 hrs late than the estimated take-off time and there was nothing offered in-flight during this time apart from water, which was a very bad experience."
יתרונות: "I couldn't catch this flight because the previous connecting flight was canceled."
חסרונות: "Plane was not comfortable and looked dingy. Food was awful. Service was subpar."
יתרונות: "There is nothing much to like about the flight. The only good thing about Etihad is the pre clearance option at Abu Dhabi that saves a lot of time after landing in the US"
חסרונות: "14+ hours of flying time where it can be done under 10 to 12 hours. Food is not good at all."
יתרונות: "Lots of food and drinks offered often and tasted pretty decent."
חסרונות: "I was given a baggage tag without any explanations on what that even means. It would have helped knowing I should keep it safe in case my luggage is misplaced or lost by Etihad- which is was! The seats are not that comfortable and I needed to stand a lot. Bathroom kept running out of soap and needed to wait long for staff to replace. Entertainment system was hard to use due to the person in front of me leaning their chair back the whole time so the screen was in my face."
יתרונות: "Kind of similar to Indian food if possible. Thanks"
יתרונות: "The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration."
חסרונות: "Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight."
יתרונות: "Meals are served promptly and on a regular basis. Selection of entertainment is good but needs updating."
חסרונות: "Boarding was a chaos at the Abu Dhabi airport, they were just calling out for the Business Class and passengers who are disabled and those who are travelling with children to board first when everybody came to line up. Nobody from the ground staff even asked them to give way for those who are boarding first or announced what zone are they boarding next. Also, i used the mobile app to check in, i am definitely sure i chose an isle seat (you can see it on the seat map during online check in) but i was surprised to see that i got a window seat."
יתרונות: "Nice meals, good entertaintment, comfort sleep"
חסרונות: "Salad that comes with Vegeterian meal."
יתרונות: "Seats were very comfortable and the crew was very courteous and friendly. Breakfast could have been a bit better quality, though. Overall it was a nice flight and I would take it again."
חסרונות: "Food was nothing special."
חסרונות: "Short flight and hoarding"
חסרונות: "Our connection from NYC was missed due to delay in leaving Abu Dhabi. The NYC connection wasn't request to wait for us, maybe five minutes would have been enough. After that, they took no care to book in a latter flight. They assigned unconfirmed tickets, which were not honored in the other terminals. I was able to get a seat in the third flight after, others were still left waiting. It took us longer to get a 1.5 hours connecting flight than to cross the Atlantic."
חסרונות: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
יתרונות: "Entertainment system , crew"
חסרונות: "Boarding, as we did it online but waited long queue because online counter was serving all passengers"
יתרונות: "Timings & Fare"
חסרונות: "Return flight from Abu Dhabi to New Delhi wasn't comfortable due to higher temperature"
יתרונות: "In flight service and amenities"
חסרונות: "Long layover"
יתרונות: "The crew was very nice."
חסרונות: "THere was no air conditioning! Seemed like the pilot tirned on heat. And the whole plane smelled."
יתרונות: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
חסרונות: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."
יתרונות: "Mostly punctual. Efficient staff service. Appropriate amount of food and drink served."
חסרונות: "On my journey to Abu Dhabi the flight departure was delayed by an hour. Otherwise it was efficient - and on my return journey. The seating is uncomfortable - lack of leg room. Tv monitors are a little dull so hard to see. Food isn't that nice."
חסרונות: "Etihad food used to be very good. Say no more. Now their menu is just like any other airline."
יתרונות: "Comfortable flight with smooth transit."
יתרונות: "The bathrooms were clean and functioning"
יתרונות: "I didn't like baggage handling. Took too long (over 1 hour 15 mins) to get bags onto conveyor belt."
יתרונות: "There was a technical problem on the airplane before we take off. The plane was in delay around 90 min. Captain of the plane was very reasonable in problem explanation, and we can feel that safety was on first place. All praise for captain and for the crew for very professional behavior."
יתרונות: "Etihad offers good and courteous service, which most American carriers have f"
חסרונות: "Terrible food. Couldn't care less crew."
יתרונות: "Boarding was smooth. Crew was nice and friendly. Bathrooms were neat and clean. Nice airplane."
חסרונות: "Food had very little variety."
יתרונות: "Quality Airline Excellent service Food was also great"
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
חבורה של נצים גרמניים יחס מזלזל ואנטישמי בצורה בלתי סבירה .. לא נוסעת איתם בחיים יותר!!!! וחצי מטוס התלוננו על אותו דבר חברה פח
אין בידור - מה השאלה הזו חבל שלא ניתן להשכיב את המשענת כדי לנוח !
המחיר היה מאוד נוח - הצוות מסביר פנים - הטיסה הייתה נעימה - האוכל שהזמנתי היה בסדר-המרחק בין הכיסאות סביר - חבל שלא ניתן להשכיב את המשענת כדי לנמנם .
היה רצוי שהנחיתה תהיה רכה יותר... הטיסה היתה נעימה
יתרונות: "The captain had such a good sense of humour.. he was the most lighthearted captain ever- praise to all crew onboard and also amazing to the passengers."
חסרונות: "Nothing it was perfect for Ryanair.. always getting better"
יתרונות: "I was traveling with a handicap, the staff was very polite, patient and helpful"
יתרונות: "The cabin is ok."
חסרונות: "The airline is a joke, they have mandatory self check in before the flight, but you can't do it on the same they, so they charge you €55 to do it for you, utterly ridiculous."
יתרונות: "The crew was good, the fly was hot the air conditioning not cooling."
חסרונות: "The time of departure"
יתרונות: "On time, Professional crew."
חסרונות: "Leaving from Reus Airport even though we had paid extra for priority boarding as we went through the boarding gate then asked to stop outside the Airport building waiting to be directed to the plane, All passengers where directed through the gate and where mixed with the priority paying passengers."
יתרונות: "The crew on the plain were great"
חסרונות: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."
חסרונות: "There was a delay of 2 hours when the boarding du"
חסרונות: "The seat space was cramped, I paid extra to reserve my seat but it doesn't do you any favours. The aeroplane was old and needed modernisation. It was lacking in basics like netting/storage on the back of the seat Infront. Budget airline is a budget airline I guess."
יתרונות: "Short flight"
חסרונות: "Give free water"
יתרונות: "Friendly crew. Good leg room."
חסרונות: "Magazine racks on back of seats would have been good."
יתרונות: "Reasonable price. Effortless"
יתרונות: "Easy trip. Crew relaxed, short flight."
חסרונות: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
יתרונות: "The frew was nice"
חסרונות: "When I made the reservation, I paid 20 Euro for 1 suitcase (20 kg.), but was surprised to realize that the payment was not valid for the whole trip (but only for one flight). I had to pay 40 Euro for the flight back. It could be helpful if you'd clarify this as part of the reservation process."
יתרונות: "Flight took off on time"
חסרונות: "Seats are very uncomfortable"
יתרונות: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
יתרונות: "Helpful staff especially with disabled access."
חסרונות: "Not seated together with my wife despite booking months ago. Very cramped conditions on a very full flight meant it was uncomfortable Bought our own food onboard as realised everything was charged for. Even water."
חסרונות: "Poor check in Service ... bullying. Paid 40 Euro each for 3 extra bags .... website extremely unclear. Plane had to return after taxiing to let ‘unwell passenger ‘ off. No other ongoing explanation... took an hour to get him off ! Felt quite unsafe ! Had to ask if they retrieved his bag ."
חסרונות: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
חסרונות: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"
יתרונות: "Short flight Flight itself is cheap Plane ok"
חסרונות: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
יתרונות: "Nice peeps"
חסרונות: "Obnoxious passenger on board"
חסרונות: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
יתרונות: "The price of the ticket"
חסרונות: "Nothing!! No place for the legs, minimum !!!! No option to move the seat back !! All the flight the light was On"
יתרונות: "price and schedule were very fine on time pleasant staff"
חסרונות: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
יתרונות: "It got me to Frankfurt, that’s it!"
חסרונות: "This flight was over one hour delayed, waiting in line to board with no information, after landing we took a long tour of the Frankfurt airport, meaning between landing and getting out of the plane was about 1 hour again and when I picked up my suitcase it was all broken! So not a good experience at all!"
חסרונות: "1. I brought a trolley according to the specifications in the web page and the message sent to me. They claim it was too big, even though it did fit into the box they use to measure the luggage, saying that it fitted too tight, and insisted on my paying an extra 50 euro. 2. They purposely split family members in the hope that people will pay extra to sit together. We did it on the first leg, but then managed to switch seats without extra cost in the second leg. It just required several people switching around."
יתרונות: "best food and drinks best clubs"
יתרונות: "Low price"
חסרונות: "delay of 1:30."
יתרונות: "on time"
חסרונות: "Flying shop"
יתרונות: "The crew traveling out of Rome was pleasant is the only thing positive I can say."
חסרונות: "-we paid extra for priority boarding and did go through the line first to board the shuttle to the plane but then they had everyone else from the overbooked plane crowded like sardines into the same shuttle. It was a waste of money. -traveling to Rome on Ryanair we took samsonite carry on luggage onto the plane with no problems. Leaving Rome we were told to recheck our luggage size. The wheels stick out a little and they made us pay 100 Euros to check our bags. Once on the plane we saw many passengers with luggage and bags much larger than our own and did not have to pay to have them checked. We were the only Americans on the plane. -The seats do not recline and are at a 90 degree angle which is very uncomfortable for a 3 hour flight. -the crew traveling to Rome was very rude. -the seats were dirty with food and crumbs before I sat down and there was trash and food on the floor. It is as if the plane is not cleaned routinely."
יתרונות: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
יתרונות: "Fast accurate on time and proffesional"
יתרונות: "No hitches. I recently bought proper cabin baggage with Ryanair approved dimensions and had checked in online so no hassles. If you follow Ryanair guidelines and have requested paperwork and baggage allowance your experience should be incident free."
חסרונות: "Nothing to declare."
חסרונות: "Late , expensive, loud, no leg room seat do not tilt !"
חסרונות: "The on-line check-in site for Ryanair is terrible. Not at all user friendly. Of course this may be deliberate because if you have to check-in at the airport, they extract a big fee from you."
יתרונות: "departure time"
חסרונות: "no water to drink"
חסרונות: "We already paied "name change fee"100euro. But We had to charge 100euro again. I dont understand why they did"
יתרונות: "Crew was nice"
חסרונות: "Super delayed, made me Miss my train connection"