למצוא טיסות זולות ל סיינה

יתרונות: "Cabin facilities"
חסרונות: "They didn’t bring one of my bags"

יתרונות: "KLM staff is great"

יתרונות: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
חסרונות: "Transfer point needs upgrade."

יתרונות: "Crew was good"
חסרונות: "Food"

יתרונות: "Best airline in the business quick efficient and outstanding service What else can you say"

יתרונות: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
חסרונות: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

יתרונות: "Nice people and good service"
חסרונות: "Not much"

יתרונות: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
חסרונות: "Nothing"

חסרונות: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

יתרונות: "Good flight, arriving well on time."

יתרונות: "Nice flight ...was comfortable travel ...good food.Thanks"
חסרונות: "No such things"

יתרונות: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
חסרונות: "No complaints about anything."

יתרונות: "Everything excellent. Comfortable seats in business."

יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."

יתרונות: "Crew"
חסרונות: "N/a"

יתרונות: "Nothing really"
חסרונות: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

יתרונות: "Food was just fine, movie selection very good"
חסרונות: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

יתרונות: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

יתרונות: "On time"

יתרונות: "The flight crew was nice. Plane departed/arrived on time."
חסרונות: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

חסרונות: "Bag was lost"

יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"

יתרונות: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
חסרונות: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

יתרונות: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

יתרונות: "quick and relaxed"

יתרונות: "Easy boarding, plenty of room"

יתרונות: "Eveything is well arranged"
חסרונות: "Nothing"

יתרונות: "The crew were pleasant"

יתרונות: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
חסרונות: "The entertainment was quite dated and didn't have new movies etc"

יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

יתרונות: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
חסרונות: "As above"

יתרונות: "The staff and crew"
חסרונות: "Nothing"

יתרונות: "Excellent service and comfortable flight"
חסרונות: "Flight delay roughly an hour"

יתרונות: "Overall very nice flight, even comes with free drink and snack"

חסרונות: "sardines!"

יתרונות: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
חסרונות: "The crew was wonderful, the food was extremely good for economy cabin standards."

יתרונות: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
חסרונות: "Breakfast food wasn't very good."

יתרונות: "The long flight"
חסרונות: "The long flits"

יתרונות: "Good service."
חסרונות: "Business is EconAnthro my seats with the middle seat open."

יתרונות: "Friendly crew in business class"
חסרונות: "Bed was angle lie flat. Meal service dragged on for too long."

יתרונות: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

חסרונות: "the cabin, the entretainment... nothing looks like a business flight"

יתרונות: "You asked to be waiting there like live cattle for 30 minutes."
חסרונות: "The sites, movies, entertainment system was OLD."

יתרונות: "I usually don't like the food on the plane but the food with KLM was great!"

חסרונות: "Small seats"

יתרונות: "Flight crew is very kind. Seats are confortable with plenty of legroom. Food is excellent and overall it was a beautiful experience."

יתרונות: "Ice cream!!"

יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

חסרונות: "Food"

חסרונות: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

יתרונות: "Over all pretty good for price."

יתרונות: "Efficient and smooth flight. Service was great and flight attendants were friendly"
חסרונות: "Nothing"

יתרונות: "More experienced, professional crew, better food and service."
חסרונות: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

יתרונות: "The food was okay and the staff were friendly."
חסרונות: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

יתרונות: "Quiet! No noise-canceling earphones needed. Delicious food."

יתרונות: "Food has improved a lot on business class. Meals are more creative."
חסרונות: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

יתרונות: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
חסרונות: "Nothing to like"

יתרונות: "Nothing"
חסרונות: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

יתרונות: "That flight have been short"
חסרונות: "Fly attendants have been in hurry when they served snack"

יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"

חסרונות: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

יתרונות: "Nithing"
חסרונות: "They were unfreindly and rude."

יתרונות: "The cabin crew was very good!"
חסרונות: "The economy premium seats are very uncomfortable"

יתרונות: "The noise-canceling headset is good."
חסרונות: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

יתרונות: "Courteous crew"

חסרונות: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

יתרונות: "Plenty of seat space"
חסרונות: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

יתרונות: "The airbus 380 was great and the staff very nice"
חסרונות: "Too mych bad smells after a few hours"

יתרונות: "The crew was Nice onboard But in the AirPort No Good at all.."
חסרונות: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."

יתרונות: "Short, lots of leg space"

חסרונות: "The air France flight was overbooked and we had been in standby until the last minute"

יתרונות: "Great crew"
חסרונות: "Food could be a bit better. White bread is unhealthy."

יתרונות: "Nothing"
חסרונות: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

יתרונות: "All crew I interacted with was great, friendly, and helpful."
חסרונות: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."

יתרונות: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
חסרונות: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"

יתרונות: "Nice Flight Attendants Good Food"
חסרונות: "Flight was delayed by 1.5 hours"

יתרונות: "Good seat near the front."
חסרונות: "Delayed arrival by 30 minutes."

יתרונות: "The crew was very nice and helpful."
חסרונות: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

חסרונות: "Too crowded"

חסרונות: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

חסרונות: "Meal choice missing kosher non-gluten combination."

יתרונות: "Disorganised and slow"
חסרונות: "Couldn't organise a booze up in brewery. Baggage offload took forever"

יתרונות: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

חסרונות: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

יתרונות: "Friendly crew; comfort; punctuation. Fast boarding"
חסרונות: "Simple food - very small amounts. No entertainment."

חסרונות: "Left a little late for no apparent reason."

יתרונות: "Boarding was efficient, the flight was on schedule, crew was nice."
חסרונות: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

יתרונות: "That the flight wasn't affected due to the air crew strike."
חסרונות: "Food was cold and inedible for a vegetarian. My special request for vegetarian food was not met. We were not alerted on this or else we would have brought food on board. The time taken to clear custom was too long, we didn't have enough time to claim VAT and had to rush to board the plane despite being at the airport 3 hours before flight."

חסרונות: "Broken old school entertainment system Cold mediocre food Crew di not come through with drinks or water between food serving"

יתרונות: "We propelled through space and arrived safely at our destination. Big like! :)"
חסרונות: "The vegan meal was a plate of dough. All bread. Other flights have given fruit, vegetables, vegan yogurt, etc. But that's a small complaint. The extra leg room seats at the exit aisles I was offered don't recline. (This wasn't true on the next flight). At 5 feet tall, given the option, I would pass up on the extra leg room and take a reclining seat. This is something that should be made very clear before the flight!"

יתרונות: "Crew member were nice, plane look clean and it was really comfortable the seats."
חסרונות: "There was confusion from the crew members at boarding moment. They look confuse and it was a delay"

יתרונות: "Not a lot"
חסרונות: "Last decade entertainment system. Disinterested crew. Poor meal quality. Cramped space. Seat worn and fabric breaking at the seams."

יתרונות: "The crew was real nice and efficient"
חסרונות: "The food was dull and there wasn't any choice"

יתרונות: "Seat space was decent, food was good, tv had plenty of movies to choose from, casino games were fun although a bit unrealistic - turned $500 into 8 million over the course of the flight."
חסרונות: "Hard to find a comfortable position to sleep."

יתרונות: "clean. Seat covers nice and clean. furniture color scheme pleasant."
חסרונות: "1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown."

יתרונות: "Nothing special."
חסרונות: "The seats are awful."

חסרונות: "The seats are amazingly narrow and uncomfortable for 5 hours flight."

חסרונות: "Toilets were REALLY dirty"

חסרונות: "Phone chargers did not function"

חסרונות: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

יתרונות: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

חסרונות: "Pedí que me manden la factura del vuelo y no me a llegado nunca."

חסרונות: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."

יתרונות: "Boarding, on time"
חסרונות: "Not much room in seats. Especially if sest in front gets reclined."

יתרונות: "The seats were good and for once I felt like I had enough leg room. The entertainment consul had a good selection of movies and tv programs."
חסרונות: "The attendants were not very attentive and I eventually had to ask for a customs form since I never received one. I feel like long international flights should offer food without having to pay for it, whether or not it is a "discount" airline."

חסרונות: "Crew wasn’t unfriendly , no food was provided"

יתרונות: "Me gusta el servicio, la comodidad del idioma.. y la puntualidad de los viajes.."
חסרונות: "Yo me sentí mal con la displicente atención del auxiliar de vuelo. El no quiso ayudarme a poner mi equipaje de mano en el compartimiento encima de mi asiento. Dijo que si el levantaba esa maleta el podía dañar su espalda.. y el seguro no lo atenderia.. le dije al señor que yo había solicitado asistencia.. pero el dijo que para otra vez, pusiera mi equipaje en carga.. un pasajero vecino de mi asiento al ver la negativa actitud de ese señor.. levantó mi equipaje y me ayudó. Yo soy viajero frecuente de Iberia y se que una mala actitud no hará cambiar mi preferencia."

יתרונות: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
חסרונות: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

חסרונות: "No WiFi on a 10 hour flight!"

חסרונות: "Krew. Comfort srat . Space."

יתרונות: "Comfortable flight good crew and entertainment"

יתרונות: "Internal Wifi to watch movies and music"
חסרונות: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"

יתרונות: "Seats in the first flight were very tight"
חסרונות: "No space for the legs!"

חסרונות: "Lack of legroom on such a long flight"

יתרונות: "I loved the Madrid airport!! Iberia out of Madrid is lovely."

יתרונות: "Seats were comfortable. Smooth take off and landing."
חסרונות: "No free drinks, and I had to flag down a crew member to buy the €2.50 bottle of orange juice; even then I had to remind him before he brought it! We had little time between flights, and had to empty water bottles at Security before boarding but forgot to refill them, so we really noticed the lack of beverages."

יתרונות: "Seats were too crowded. No leg room."

חסרונות: "My flight was cancelled and I had to wait in the Madrid airport for seven hours before getting a new flight and retrieving my luggage (five for the new booking, 2 for luggage). It's understandable that flights get cancelled due to weather, but the handling of re-accomodations should be much faster. Iberia did not have enough people to handle it and made no effort to bring in more help. Instead, workers were continually leaving. By the end, there were only two people helping the line of dozens of stranded travelers. I was very disappointed."

יתרונות: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."

יתרונות: "Absolutely nothing."
חסרונות: "Absolutely everything. I paid for a seat only to get bumped to the very back of the plane. I waited in line for 30 plus minutes to talk to a gate agent who just ignored everyone in line. Their service is worse than United. You get what you pay for. I will never fly with these clowns again. And I want my $33 back for the seat I didn't get!!!!!"

יתרונות: "Nice crew and good selection of movies and music."
חסרונות: "Legroom is limited so it was hard to sleep."

חסרונות: "There was no complimentary water provided"

יתרונות: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
חסרונות: "My connection flight to use was better on americal"

יתרונות: "Again, the crew was very friendly."
חסרונות: "This time, we didn't start boarding until *after* the scheduled departure time."

יתרונות: "Wide bodied aircraft"
חסרונות: "No free drinks or snacks"

יתרונות: "Boarding was very efficient"
חסרונות: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

יתרונות: "Food was good. Nice blanket and pillow."
חסרונות: "The flight attendants were rude. I read online that they were but tought it can't be that bad. In real life, I was amazed by their general disregard and apathy associated with their job and us flyers. It was worse than the reviews. I really felt like they hated Americans. One flight attendant rolled her eyes when asked for something, another snacked her lips. They really don't seem like they like their jobs or their customers. If that's the case, move on."

חסרונות: "Food was just ok"

יתרונות: "Take-off and landing was timely."
חסרונות: "Really disappointed with a lack of service. On the 8 hour flight we had one meal service within an hour of take-off and one within an hour of landing. No water or checks or anything for almost 6 straight hours, unlike my prior flight. I had to finally get up and ask for water. Very disappointed."

חסרונות: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."

חסרונות: "Every thing"

חסרונות: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"

יתרונות: "great leg room and food"
חסרונות: "I was told i would be able to book my seat 24hrs before my flight. I was on the phone while i was on vacation trying to do so and was told it wasn't possible after 4 hours going back and forth with them."

יתרונות: "Boarding on time."
חסרונות: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."

חסרונות: "Food Bording Confort"

יתרונות: "The crew members always looked me in the eye and made me feel like a human being."
חסרונות: "Honestly my only complaint would be that I was not given both of my boarding passes when I first checked in in Munich and instead I had to go out and stand in a line for an hour to get my boarding pass for Las Angeles which made me just barely get to my gate on time."

יתרונות: "Quick flight and crew was nice."
חסרונות: "Connecting flight still had security checked that almost made us late and the airline boarded fhe plane early since the flight was not full. Food was not served and entertainment was not available."

יתרונות: "Got to my destination"
חסרונות: "Many passengers luggage and mine did not arrive. Had to wait over 8 hours to recieve it."

יתרונות: "We did not get Kosher meals even so we order it while buying the tickets. The crew was very nice and help us with the kids meal"
חסרונות: "W"

יתרונות: "Also very nice crew and comfortable plane"
חסרונות: "We flew Iberia to Madrid, changed planes and continued with Iberia to Boston. While the plane and crew were great, between Madrid andBoston we were severely bitten by bugs - probably a kind of gnat. I was bitten on the face and arms and my wife was bitten on the face and neck. We are still covered. This has caused us much discomfort (including welts) well as cost to ensure these bugs did not come home with us."

יתרונות: "Crew was gentle and, at least"
חסרונות: "The plane is ooold. Really old. On the flight in the entertainment was working and offered us like 3 options of movies. I thought that was bad but, flying out the system was down and we had an 11 hours day flight without entertainment at all. We got no apologies request from the airline. Shame on you Iberia."

יתרונות: "On time. Easy check-in. Was actually American Airines"
חסרונות: "Nothing"

חסרונות: "There was no entertainment. There was not much communication about the delay."

יתרונות: "I was able to stretch out and sleep most of the flight. Food was great and the crew was outstanding. Absolutely no complaints. Pilot and entire flight was flawless. Actually got us into JFK early. Thank you for providing this flight as an option!!!"

יתרונות: "nothing special the flight was with elal"
חסרונות: "the security take long tome one if our suitade not arrived to lima which cause us a very bog fuststion"

יתרונות: "What to like? The rudness? The delays? Or the fights on board!!!"
חסרונות: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

יתרונות: "Stupid survey can’t eliminate category that doesn’t ajgpply"

חסרונות: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

חסרונות: "flight delayed by more than 1 hour"

חסרונות: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

יתרונות: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
חסרונות: "I liked everything"

יתרונות: "Flight Attendants very good"
חסרונות: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

יתרונות: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

חסרונות: "The plane seemed very old, toilet in poor condition."

חסרונות: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

חסרונות: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

יתרונות: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
חסרונות: "Serive to pay extra luggage very very slow"

חסרונות: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

יתרונות: "Crew, polite and friendly"
חסרונות: "delay of more than 6 hours and incorrect information"

יתרונות: "company gave out free drinks and snacks"

חסרונות: "They change the fly departing time with 12 hours before I was flying"

יתרונות: "Easy to book on phone no problems getting boarding passes etc."
חסרונות: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

יתרונות: "Every thing."

יתרונות: "The flight went well."
חסרונות: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

יתרונות: "Flight on time . Attentive crew . Good price ."
חסרונות: "Lack of leg room ."

יתרונות: "Arrived early to destination"
חסרונות: "Lack of entertainment also limited drinks"

יתרונות: "The flight was punctual"
חסרונות: "I got charged twice for luggage and couldn't get a refund"

חסרונות: "I had to make my own way home from Manchester.. plane diverted due weather."

יתרונות: "The food they offer to purchase. Easy check in at the airport."
חסרונות: "Better seat pitch. I'm not a tall man, but the space is very small."

יתרונות: "Leg room and reclining"
חסרונות: "Nothing"

יתרונות: "On time , crew good... no complaints"

יתרונות: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
חסרונות: "-"

יתרונות: "Everything"
חסרונות: "Nothing"

יתרונות: "I recomand to Everyone to use the airlines!!Very good quality"
חסרונות: "Nothing , was everything perfect!The stewardesses very nice"

יתרונות: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

יתרונות: "Can't say that I liked anything at all."
חסרונות: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

יתרונות: "comfy seats and a breakfast thrown in !"
חסרונות: "not much"

יתרונות: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
חסרונות: "Seats rather narrow"

יתרונות: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

חסרונות: "No online check-in. 1 hour waiting for nothing."

יתרונות: "First time flying with them. Strongly recommended!"

יתרונות: "Staff on board was friendly"
חסרונות: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

יתרונות: "The service was OK, we flew on time and the flight itself was pleasant."
חסרונות: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

יתרונות: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
חסרונות: "Not applicable"

יתרונות: "Seemed like a technical problem. The pilot wouldn't give up any information."
חסרונות: "Small seats with little legroom"

יתרונות: "All was very efficient, food and drink a nice surprise"

יתרונות: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
חסרונות: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

יתרונות: "I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight."
חסרונות: "no special dislikes"

חסרונות: "glass of water should be included"

יתרונות: "Overall in this trip from DUB to Romania (CLJ) was the direct connection bringing us close to where we planned our holiday."
חסרונות: "..with regards to the airline and usage of the word low-cost that is far away from being low-cost. No food served on-board, long waiting times in the bus from terminal to airplane. Would not go with them again. Big disappointment again, but guess that's how it goes in Romania."

יתרונות: "EverY things"
חסרונות: "Every things"

יתרונות: "The agent at check-in was kind."
חסרונות: "I was put in Emergency exit row but was the last to board. There was no place overhead for my only bag which could not be kept at my feet. And of course, take-off delayed over an hour."

יתרונות: "Arriving safely"
חסרונות: "No explanation or compensation for the lengthy delay in departing"

יתרונות: "The crew"
חסרונות: "Poor on board shopping options"

יתרונות: "The crew"
חסרונות: "Old and uncomfortable seats."

יתרונות: "I don't think I say anything I liked."
חסרונות: "Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience."

יתרונות: "All flights on time"

יתרונות: "good onboard service"
חסרונות: "the business class wasnt really so good to my expectation."

יתרונות: "Short trip from Rome to Milan"

יתרונות: "All good.."

חסרונות: "Boarding was late again, 25 minutes this time Seats are Too Tight"

יתרונות: "Crew was pleasant"
חסרונות: "Little hot on the plane"

יתרונות: "Crew was polite"
חסרונות: "Late departure"

חסרונות: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

יתרונות: "The fact that I had more legroom than I expected was surprising."
חסרונות: "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."

יתרונות: "I liked very muche the flights time table."
חסרונות: "I have nothing to add hear."

יתרונות: "Nothings"

יתרונות: "Ok ok."
חסרונות: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."

יתרונות: "legroom and quick"

חסרונות: "We arrived at the airport at 9:00 to check in for our flight that was scheduled for departure at 12:15 and we were told that we could not check in until 2 hours before the flight (10:15). All of the passengers for flight AZ1466 lined up in front of a check-in counter that displayed Alitalia for our flight. At 10:45 they announced the check in for AZ1466 at a different check-in counter knowing full-well that everyone was lined up for flight AZ1466 on our line. So then everyone that was lined up at the first counter had to line up at the new counter. My wife and I were initially 3rd in line and then after we had to move we were in the very back of the line. On top of that, they only had 1 person checking everyone into economy (which was most of the people on the plane) and they also had to weigh everyone’s carry-on baggage. We were initially told they had weather issues with the snow in Rome and they did not know if we would take off on time or would be cancelled. However, I was getting e-mail messages from Kayak stating our flight was on-time. So how is it that a 3rd party travel company knew what was going on, but the crew at Alitalia did not? Afterward I had to go through security, wait on the tax refund line, and go straight to board the plane. After that we waiting on the plane for 50 minutes and did not take-off until 1:05 PM. These were the problems in short: 1. No one informed us that we could not check in at this particular airport until 2 hours prior to flight departure. 2. They did not begin the check in process until 90 minutes prior to departure. 3. We had to switch check-in lines and they only had 1 check-in person. 4. We had no time to shop or eat lunch at the airport. 5. We boarded the plane and waited until 13:05 to takeoff when we were scheduled to take off at 12:15 (50 minute delay). 6. We received no communications about delays from Alitalia (via e-mail or app). However, we received e-mails from Kayak stating everything was on time. We had no communication from Alitalia about the delay or that we could not check in early (which you could do at every other airport I have been to). We also had a connecting flight in Rome that we were concerned we would miss. We arrived at Rome airport on a delayed flight out of Marco Polo airport (AZ1466). Our 13:40 flight to JFK (AZ610) was delayed until 14:45. After we arrived at Rome airport we ran through the airport to our gate and boarded the plane. After we boarded the plane we waited until 16:10 to take-off (85 minute delay). We did not receive any communication from Alitalia via e-mail, the Alitalia app, or crew members that our flight was being delayed any longer than it already was. We planned on stopping to use the bathrooms in the airport, eat a decent lunch, and shop (which I promised my wife we could do at the airport). However, we could not do any of those things because we did not receive any information about delays from Alitalia. After we arrived home in New York the airline l"

יתרונות: "Nothing"
חסרונות: "Seats too cramped and close to facing seats."

יתרונות: "Decent flight. On time departing and arriving. Luggage arrived with us."
חסרונות: "Audacious prices for checked luggage. If you pay online prior to check-in €25 per bag If you pay at check in it is €45 per bag. This is downright theft by all the airlines who engage in this very profitable but nefarious activity and really needs to be stopped. First bag should be free/ nominal charge or at least part of the ticket price. (It is like a restaurant charging for cutlery and plates so you can eat . Would that be acceptable??)"

חסרונות: "Got canceled and we were stuck in Rome. Had to spend $3k to get back to United States. Thank you Air Berlin for nothing"

יתרונות: "There were lots of entertainment options"
חסרונות: "Had my call button on for an hour to get some water to take an aspirin and no one ever came."

חסרונות: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

יתרונות: "Flight was quiet and smooth"
חסרונות: "Food was substandard Leg space very crummy"

יתרונות: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
חסרונות: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."

יתרונות: "Wine was offered complimentary to the meal"
חסרונות: "Boarding process was a mess, flight was late due to the confusion. Crew took forever to collect trash after the in flight meal was over."

חסרונות: "The lost my suitcases"

יתרונות: "More leg space."
חסרונות: "No tv screen"

יתרונות: "Crew was nice and seat comfy"
חסרונות: "They should upgrade their intartainment system"

יתרונות: "The food was great and they provide plenty and the entertainment was awesome"
חסרונות: "The comfort of the flight for 10 hours in economy was horrible: it's just to cramped. I would only fly first class in the future for long flights. For a better idea: I'm only 5'2 and 160lbs."

יתרונות: "The crew was great. Very attentive"
חסרונות: "No entertainment. Food was ok. Seats not comfortable for business class."

חסרונות: "90 minute delay on a 110 minute flight!"

יתרונות: "Boarding on time. The pilot 's job was excellent!!!"
חסרונות: "The service on board was really slow and not satisfying.. The food not as it used to be. I began flying your company about 40 years ago! What a change over the years!"

יתרונות: "The service was very good."

יתרונות: "Price"
חסרונות: "Paid for upgrade comfort seats. Did not get them on the outbound flight ROM-TLV. They could not explain why we did get the seats and have not paid back the 80€ for the 2 seats. Had to fight for the comfort seats TLV-ROM. DO NOT LIKE ALITALIA!"

יתרונות: "Nothing"
חסרונות: "I had to book a separate $1500 flight"

יתרונות: "Love the friendly crew and the great food and service"

חסרונות: "The boarding was chaos in both Munich and Rome. Apparently Al Italia had instituted a new computer system and the workers did not know how to use it. I spent hours on line getting a boarding pass in Munich, and then again another in Rome (in Munich no one was given boarding passes for connecting flights). I spend hours again in lines to get a boarding pass for a flight to Palermo, missing my connection and only getting a much later flight to Palermo. It was utter confusion. Shame on Al Italia."

יתרונות: "Can't think of anything."
חסרונות: "The seats were the most uncomfortable my husband and I have ever experienced. The huge headrest forced us to sit bent in a C shape with our heads bent down, no way to sit normally and relax. It was pretty close to torture for a long flight. I just wanted to rip the thing off the back of the seat. I will never fly on a B777 again if I can help it. Its particularly rich when the captain comes on the address system and tells us to sit back and ENJOY the flight. Additionally, boarding started a full hour before scheduled departure, then the flight was delayed an additional 45 minutes while they waited for somebody's luggage. If you boarded early, you got to enjoy sitting there nearly 10 hours for an 8 hour flight."

חסרונות: "My wife and I were slightly late to our return flight to Boston. When we arrived we were told that we would not be able to board because of our need to check a bag. We have the same bag that we have flown all over the world without the need for checking. Seems like it would be wise to indicate that Alitalia does not follow industry standard for checked bags when purchasing ticket. We were forced to purchase entirely new tickets for our flight back home, this is an unacceptable business practice. The up charge on the late purchased ticket was outrageous and we were sat next to the toilets which was disgusting!! I would appreciate a phone call from a representative of Kayak or Alitalia to discuss. Thanks Jeffrey Baker 207 739 9487"

חסרונות: "No in-flight entertainment (not even radio). Seat headrests not adjustable, so bad luck if you are tall. Food was the smallest pastry I think I've ever seen. Tray table was dirty when I folded it down."

חסרונות: "I CHECKED IN 24 HRS AS REQUESTED AN BOOKED SEATS FOR FLIGHT & CONNECTION BUT COUKDNT PRINT BOARDING CARD ONLY AT THE AIRPORT.AT THE DESK THE ALITALIA LADY TRIED FIRST TO USPELL MY SEATS FOR 400$, THE SHE SAID THAT I DID NOT COMPLETE CHECK IN SO SHE IS FINISHING IT BUT I HAVE A CONFIRMATION OF THE COMPLETE CHECK IN.THEN SHE CHANGED A FEW TIMES MY RESERVED SEATS (AND SOLD THEM )AND AT FOR THE TRANSFER FLIGHT SHE BOOKED THE SAME SEAT FOR ME AND MY WIFE AND WE CORRECTED IT IN ROME,,,VERY BAD BEHAVIOR!!!"

יתרונות: "Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention."

יתרונות: "Crew were cool and food was great"
חסרונות: "There was more than an hour delay in taking off, the boarding started late, and after the boarding we waited an hour seating inside the plane.. so of course the flight came late. I nearly missed my next flight. The variety of movies was poor. Half of them were Italian movies (I respect that, but I don't speak the language), I wish there were more movies and newer ones it's not easy when you have 11 hours flight also the chairs were really small, even compared to alitalias smaller planes in which the chair is larger and much more comfortable"

יתרונות: "The flight was delayed, we had to wait on the plane until it was ready to go. My head phone pin was broken, so I can't listen anything. Beside this, next to me was a big big man that occupied 1/4 of my sit, it was really uncorfortable for both of us."

יתרונות: "Pilot was doing good kob"
חסרונות: "Flight to Amsterdam was delayed"

יתרונות: "Onlie check in. Greate company"

חסרונות: "Worst crew ever. Arrogant, aggressive,continously hit passengers with the cart etc"

יתרונות: "Friendly crew."
חסרונות: "bus ride from plane to terminal - it was packed and it was a really warm day and no air conditioning."

יתרונות: "The staff in Rome was very kind and helpful."
חסרונות: "Our flight was delayed 4 hours due to mechanical issues, so we missed our connecting flight. Our baggage was lost, but only after it had been rifled on the way over and items were missing. The only food available I cannot eat as I am allergic to gluten."

יתרונות: "The flight arrived on time. The interior of the A330 was clean and well equipped. The flight personnel were welcoming and friendly."
חסרונות: "Alitalia on line check-in system continues to be substandard. It frequently does not work: on line check-in frequently does not function and the system does not allow for seat selection before check-in. Food on Alitalia has not improved - definitely below the quality of other international airline flights. Similarly, I have found the on board entertainment selections diminishing in quality."

יתרונות: "It was a new plane ...."
חסרונות: "The seats reclined way back which is fine until the person in front totally reclines and the person behind you asks you not to recline ...the TV was literally 8 inches from my face for 10 and a half hours ...the food was inedible a snack sandwich was a hard biscuit with cheese and kale ...nothing else they literally tossed a little plastic bag with the biscuit In it ..."

יתרונות: "We were flying on Alitalia flight 610 from Rome. They boarded the plane, but could not start the engines. Air conditioning did not work since engines were off. Was terribly hot and no air. For 2 hours! They could've let people out, at least. It trully was a terrible experience. Never had anything like that before ."