מציאת טיסות זולות לסן חואן

חסרונות: "Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good."

יתרונות: "Friendly crew"
חסרונות: "Free WiFi"

חסרונות: "Unfortunately there were many babies crying and poking around the entire time, but that can’t be helped. Everything airlines related was great though."

יתרונות: "The flight was on schedule, departure and arrival."
חסרונות: "The seats were very narrow."

יתרונות: "Helpful crew. Clean toilets."
חסרונות: "Overhead racks, so very difficult to close, always you need help. May a design fault."

יתרונות: "On point"
חסרונות: "Keep doing the good work"

יתרונות: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
חסרונות: "Everything was GREAT"

חסרונות: "N/a"

יתרונות: "Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic."
חסרונות: "The delay"

יתרונות: "Friendly crew, delicious food and the entertainment was above board."
חסרונות: "n/a"

יתרונות: "Nothing"
חסרונות: "If you want upgrade you should bay 2100 USD why it’s a upgrade not new ticket !!"

יתרונות: "The ICE entertainment"
חסרונות: "Nothing"

יתרונות: "great flight service with accommodating staff. in flight entertainment had awesome variety"

יתרונות: "Great service. Very comfortable. Good food."
חסרונות: "N/A"

חסרונות: "Food was pretty bad."

יתרונות: "Friendly crew"
חסרונות: "I would like better quality in food"

חסרונות: "Water leaking into 52 and 53. Wet socks"

יתרונות: "Food, Service, entertainment"

יתרונות: "Flight attendants were very nice"

יתרונות: "Nothing special in this trip."
חסרונות: "Flight delayed so much, food was okay, fork"

יתרונות: "Besides noted above the arrival on time."

יתרונות: "I love the meal"
חסרונות: "Some crew member is bad customer service they're not pay attention on you."

חסרונות: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"

יתרונות: "Quality airline -new and clean plane with good seats and AV set up"
חסרונות: "length of flight...."

חסרונות: "No food choices Food is bad No differentiation from other airlines Level was better years ago"

יתרונות: "Emirates staff gone out of way to accomodate my seat. Even all the counters were closed. Excellent passenger service."

חסרונות: "My Parent were traveling and My father recently suffered a heart attack. There was too much turbulence on the flight, so much that the crew members were terrified. It was very unsettling and unpleasant."

יתרונות: "Crew members were great. Was on time and early."
חסרונות: "1. Seats seemed tighter than I'm used to. 3-4-3 setup from ATH to EWR. I flew it today. 2. Food: standard. Not ethnic which I was expecting for a Dubai airline. 3. Color scheme: overhead lighting was your yellow incandescent light bulb color. Made the interior feel dated. However the ceilings had tiny lines like stars. This was a nice touch."

יתרונות: "Overall a pleasant and comfortable flight."

חסרונות: "There is very little space between seats from Dubai to Cochin flight. Didn't have space to eat without hitting the next person. Ran out of food of choice"

חסרונות: "Most horrible experience... customer service is horrible ... didn't even take the flight . They delayed the flight and they think it is ok to put us on any flight they want . I booked the flight because i was particular on the shortest duration of the flight they rebooked me on a flight that would have taken me to my destination after 36 hrs and the way the crew spoke was so horrible. It was as if they did me a favor by putting me on another flight."

יתרונות: "The seating had enough room which made us feel comfortable. Also, the food is is per expectations"

יתרונות: "Comfortable seats, comfortable flight and excellent service."
חסרונות: "Food."

חסרונות: "Hard to hear the announcements."

יתרונות: "Just about everything"
חסרונות: "Not much"

יתרונות: "Great service and staff."

יתרונות: "travel was pleasant"

יתרונות: "It was good"

יתרונות: "Comfortable and Well cared for during the flight"
חסרונות: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."

יתרונות: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
חסרונות: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

יתרונות: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
חסרונות: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

יתרונות: "The entertainment and staff were unsurpassed. The food was better than industry standards."
חסרונות: "The seat was terribly uncomfortable. The seat bottom has a ridge that digs into your rear. This was on both 380 flights and I tried three seats in total. After a couple of hours is when the pain starts. If the seat back was moved forward, you would not sit on this edge. Please fix. Not sure I could fly on a 380 again for this duration."

חסרונות: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"

יתרונות: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
חסרונות: "Not much I didn't like"

יתרונות: "First class service in economy."
חסרונות: "The head phone jacks in the arm rests need to. E replaced. I had to frequently jiggle it to get good sound."

יתרונות: "My wife and I were given a free Upgrade to Business Class on the first leg of our journey to Dubai. The airline follows a system whereby it upgrades, higher paying economy class passengers, if the flight is overbooked in the economy class. I love to travel Emirates because of top quality service by their ground staff and in flight crew.."

יתרונות: "Screen was not very sensitive and arrow swipes did not always work. I was constantly switching between handheld and touch screen to switch movies or make selections"
חסרונות: "Touch screen problems . See above comment."

יתרונות: "Leg room, seat comfort, crew, service"
חסרונות: "Food, stay at dubai hotel"

חסרונות: "service from a crew member. she was not obliging. we asked for blanket and she responded whenever i am free will give you.which never happened. and she was giving extra good service to the passenger in front of me . she was shouting at passengers as if we are animals"

חסרונות: "At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good"

יתרונות: "nothing"
חסרונות: "nothing"

יתרונות: "It was fine!"
חסרונות: "No problems there... Everything was fairly well organized..."

יתרונות: "The service"
חסרונות: "No entertainment. Late boarding."

יתרונות: "Cost of seat."
חסרונות: "."

יתרונות: "Movies"
חסרונות: "Nothing! It’s no comfortable at all!"

חסרונות: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."

חסרונות: "Plane delayed Missed connection"

חסרונות: "Lack of communication and unfriendly crew."

יתרונות: "Noghing"
חסרונות: "They didnt care about the damages caused to us"

יתרונות: "On time."

יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

חסרונות: "Customer service"

יתרונות: "Everything- well done"

חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

יתרונות: "including new releases"

יתרונות: "Everythingn"
חסרונות: "Nothing beat"

יתרונות: "Will never use kayak again"

חסרונות: "The breakfast was poor & frozen ."

יתרונות: "Overall was just ok"
חסרונות: "Dirty smelly bathrooms Bad breakfast"

יתרונות: "Great plane--huge and new!"

יתרונות: "Very professional and very convenient."

יתרונות: "Not enought time for transit between two flights"
חסרונות: "Two out of three sutecases did not arrive."

חסרונות: "Very Bed earing headset."

יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"

יתרונות: "Everything"

יתרונות: "Excellent customer service"

יתרונות: "Plenty of room for the legs."

יתרונות: "They shipped my dog from Tel Aviv perfectly. No problems."
חסרונות: "The laptops and Ipads are removed from the cabin"

יתרונות: "The staff are all very professional and nice."

יתרונות: "הכל"
חסרונות: "שום דבר"

יתרונות: "amazing !!!"

יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"

חסרונות: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

יתרונות: "good job rushing us to the correct gate"
חסרונות: "late"

חסרונות: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

יתרונות: "Add good airline to Atlanta to eu"

חסרונות: "flight canceled , i flew diff, airlines"

יתרונות: "excellent"

חסרונות: "AC was not working while we were in the ground"

יתרונות: "Great service."
חסרונות: "Too early to bored and they push you to rush."

יתרונות: "It was an amazing overall experience."
חסרונות: "Would have like to more about boarding gate earlier. But the process flowed very smoothly"

יתרונות: "Good service"
חסרונות: "They need better movies and music"

יתרונות: "Everything."

יתרונות: "Pillows"
חסרונות: "No vegan good woithout order"

יתרונות: "Crew was very nice"

יתרונות: "everything was good and don rhith"

חסרונות: "Security going from venice to Istanbul then israel could have been better"

חסרונות: "My seat space was too small"

יתרונות: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
חסרונות: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"

יתרונות: "The crew was not overly friendly"

יתרונות: "Movies"
חסרונות: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"

יתרונות: "We were in coach and the crew made us feel like it was business class!"

יתרונות: "Great crew"

יתרונות: "crew with good attitude"
חסרונות: "food was a waste of time, of energy, of bread, etc"

יתרונות: "very nice crew"

יתרונות: "I love ice cream and chocolate"
חסרונות: "Healthy vegetarian meal choice"

יתרונות: "Choice of Entertainment was excellent"
חסרונות: "Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight"

יתרונות: "Nice service"

חסרונות: "Broken in-seat entertainment system for one of our seats, customs pre-clearance in Dublin took forever, but not the airline's fault."

יתרונות: "Love it"

חסרונות: "In the last months I have travel 3 times , this is the first with Delta. I can say it has been the best experience I had. Good entertainment, the access to texting and the variety of snacks make superior this airline."

יתרונות: "Crew was awesome. Very friendly."
חסרונות: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."

יתרונות: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
חסרונות: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."

יתרונות: "The friendliness of the passengers and most of the crew."
חסרונות: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."

יתרונות: "Everything was nice"
חסרונות: "The price"

חסרונות: "Cabin was cold enough to store meat. Entertainment system was poor at best. And, of course, the seats were too small and uncomfortable. Time to start looking at other airlines."

יתרונות: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."

חסרונות: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"

יתרונות: "Able to watch a movie, even though can't finished it."
חסרונות: "LATE DEPARTURE, LATE ARRIVAL IN ATLANTA. Good thing I brought some snacks. My seat was changed to the window (I hated it) instead of aisle as I pickedbefore when I checked in in Amsterdam. I should buy Virgin Air ticket for my round trip ATL-Ams vv, saved me about $250, if I knew it would be late"

חסרונות: "Cabin was too hot since the very beginning. Even in first class."

יתרונות: "The counter assistant change my seats and my wife and me seat together"
חסרונות: "Hot cabin"

יתרונות: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
חסרונות: "Tight seats need more legroom"

יתרונות: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
חסרונות: "Narrow corridor to seats"

יתרונות: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
חסרונות: "Seats too small ant could not watch Movies beacause the screen was defective."

חסרונות: "Flight was delayed over 1hr."

יתרונות: "Buen entretenimiento."

חסרונות: "La incomodidad de los asientos además que la escala fue de más de 6 horas y fuimos los últimos en abordar. Para colmo los asientos fueron los últimos de la fila y ni siquiera eran reclinables. Creo que deben tomar en consideración a las personas que estamos tantas horas en la escala y permitirles abordar primero además de darles asientos más cómodos más aún si hemos comprado los boletos con tanto tiempo de anticipación."

יתרונות: "Big bathrooms, friendly staff, free eyemaks"

חסרונות: "The service was horribly they dilate my flight 24 hours and I lose my flight yesterday because from Washington to Atlanta the flight was late and from Atlanta to Tegucigalpa leave early"

יתרונות: "Giid free sandwixh. Very good entertainment system. Good seats."

יתרונות: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."

יתרונות: "Itwas fast and easy."
חסרונות: "Nothing. Everyrhing was good."

יתרונות: "Excelente"

יתרונות: "Entertainment is very good"
חסרונות: "Send my carry on bag, outside."

חסרונות: "Landing was frightening."

יתרונות: "Had a fast flight from LA to SLC was very pleasant crew was great."

יתרונות: "Late delay notification"
חסרונות: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."

חסרונות: "Small plane"

יתרונות: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
חסרונות: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."

יתרונות: "The flight attendant. Lovely and professional."

יתרונות: "Service in the flight !!"

יתרונות: "Arrived sooner than expected! Nice, smooth flight despite cloudy, rainy day."
חסרונות: "Everything was fine."

יתרונות: "Movie selection"

יתרונות: "Easy loading and unloading the plane. Friendly staff"

יתרונות: "Food was OK. Crew was very friendly"
חסרונות: "No Entertainment for a 4 hour flight. Plane was very old."

יתרונות: "Although I am a vegetarian, It was nice Delta was serving sandwiches."

יתרונות: "newer aircraft; good entertainment options; large overhead storage compartments"
חסרונות: "cramped passenger space"

יתרונות: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
חסרונות: "Intercom didn't work super well. JFK is a terrible airport for connections."

חסרונות: "Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again."

יתרונות: "Food was not available for flight."
חסרונות: "Food"

חסרונות: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."

חסרונות: "This is the last time I perches a flight ticket from you."

יתרונות: "Nothing."
חסרונות: "Drops coming down from the Air condition system"

יתרונות: "Good. Thank you."

יתרונות: "Half empty plane"
חסרונות: "Food n movies"

יתרונות: "Reasonably comfortable seat"
חסרונות: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

חסרונות: "Another snack midflight."

חסרונות: "All great"

חסרונות: "Big and unjustified dekay"

יתרונות: "Crew was great"
חסרונות: "Didn't have the vegetarian meal I ordered"

חסרונות: "My sun glasses were stolen out of my luggage !!"

חסרונות: "the seats and service as a whole"

חסרונות: "I missed the flight to Manchester due to delay in the flight to Munich"

חסרונות: "We had 30 minutes delay"

יתרונות: "The service. Smooth flight."

חסרונות: "Need AC outlets and TVs"

חסרונות: "Cramped seating :-0"

חסרונות: "Flew in business class so baggage should have had priority tag on it. Bag is lost and they have no idea where it is. Ruined an otherwise wonderful trip."

חסרונות: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

יתרונות: "crew is nice"
חסרונות: "breakfast was pretty lame !"

יתרונות: "Went smoothly and without delays"
חסרונות: "Food was horrible. The buns and croissant were cold and not fresh"

חסרונות: "Where is my bag"

יתרונות: "Very good care ofrom the staf Not cold"
חסרונות: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"

חסרונות: "Terrible boarding. Finally we were almost 1 hour delay in departure"

חסרונות: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."

יתרונות: "the seat was cool, txting home while flying was nice. charging phone is always great"
חסרונות: "seat was tough, food was not fabulous..."

יתרונות: "Accurate. Friendly."
חסרונות: "My suitcase weal broke during the flight!!"

יתרונות: "A lot of drinks"
חסרונות: "One hour in late"

יתרונות: "Nice crew"
חסרונות: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"

יתרונות: "The crew were very helpful, and the food was quite good."
חסרונות: "This was an old plane. There were no video screens or wifi. Legroom was minimal."

יתרונות: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
חסרונות: "Nothing"

יתרונות: "The crew"
חסרונות: "No TV"

יתרונות: "The flight crew was amazing.I recommend this service to anyone who's traveling"

יתרונות: "The aircraft, an A320 was stable but cramped and entertainment depended on prior download of the Lufthansa app. Crew was very efficient and professional."
חסרונות: "Cramped. Seat did not recline AT ALL and very hard. No entertainment unless you downloaded the app beforehand."

יתרונות: "Friendly. And efficirnt crew"

יתרונות: "Crew was nice."
חסרונות: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."

יתרונות: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

יתרונות: "Everything is very good!"
חסרונות: "Not enough leg ro in economy section."

חסרונות: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."

יתרונות: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
חסרונות: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

יתרונות: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
חסרונות: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."

יתרונות: "Service & food were good in business class."
חסרונות: "The business class seats were identical to coach, with no leg room."

יתרונות: "I was rescheduled on another flight improperly"
חסרונות: "Flight did not take off staff was rude unhelpful I won't use them again"

חסרונות: "Checking in in Tel Aviv was the worst experience I have had in checking in. The ladies just sat there, explained almost nothing, gave no eye contact. Finally, they told me the flight was overbooked and that was why I was waiitng. They offered nothing else--as if I had done something wrong (the impression they gave me), rather than Lufthansa. I waited a full 1 1/2 hours. No other explanation. At the very end, when they finally put me on a flight, they chastised me for not checking in online---this was NEVER offered to me by Lufthansa on my flight there or on the return. With other airlines they always send me an email to check in online ahead of time. Lufthansa did not. I could not have been more disappointed with this checking in experience with Lufthansa. Again, the worst in my life and would be cause for me not to recommend Lufthansa to others. Otherwise, the flight itself and the actual crew were great. So disappointing to have such an unprofessional check in experience."

יתרונות: "Food was great!"
חסרונות: "Lackluster movie selection, internet was a rip off and barely worked."

יתרונות: "Everything about the service staff the plane amazing"

חסרונות: "seats are way too close to each other."

יתרונות: "Attentive crew, despite an almost-full flight"
חסרונות: "Airbus seating is terrible - seats uncomfortable, seat pitch too small"

חסרונות: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

יתרונות: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
חסרונות: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

חסרונות: "It's KLM. What else do you need to know."

יתרונות: "Klm's consistantly high standards in everything they do."
חסרונות: "Nothing"

יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"

חסרונות: "Boarding was crazy. Could not everyone in the gate area."

יתרונות: "Yes"
חסרונות: "Everything was good"

יתרונות: "Very friendly crew and on time with no problems."

יתרונות: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
חסרונות: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

יתרונות: "The seat was a little uncomfortable but the crew were amazing."

יתרונות: "Seat was good"
חסרונות: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

יתרונות: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
חסרונות: "the headrest is hard. Apart from that- all was fine"

חסרונות: "Boarding was very slow."

יתרונות: "The crew"
חסרונות: "Seat comfort"

יתרונות: "Awful"
חסרונות: "Everything"

יתרונות: "My seat"
חסרונות: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

יתרונות: "It was all fine"
חסרונות: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

יתרונות: "Crew was nice and friendly"
חסרונות: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

יתרונות: "Helpful and kind crew"
חסרונות: "I wish there was WiFi"

חסרונות: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

חסרונות: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

חסרונות: "Larger meals."

יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

יתרונות: "Very pleasant, professional crew"
חסרונות: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

יתרונות: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

יתרונות: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
חסרונות: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."

יתרונות: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
חסרונות: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

חסרונות: "We did not get two of baggage at the destination."

יתרונות: "Excellent very good"
חסרונות: "Everting so good ex"

יתרונות: "On time"

יתרונות: "Flight crew; legroom even in cheap seats."
חסרונות: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"

חסרונות: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

יתרונות: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
חסרונות: "Flight was delayed due to weather in Amsterdam area"

יתרונות: "Service provided by the staff"
חסרונות: "The navigation of the entertainment system is not very friendly"

חסרונות: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

חסרונות: "Service from airline host Poorly maintained plane Bad food Old entertainment"

חסרונות: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

חסרונות: "Two hours delay in the start."

יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

יתרונות: "No chargers or tv on planes"
חסרונות: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

יתרונות: "Service"
חסרונות: "Only one queue for boarding. Flight late on arrival."

יתרונות: "The cabin crew were fantastic and funny"
חסרונות: "Tiny seats"

יתרונות: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
חסרונות: "Quite bummed the plane didn't have wifi / USB"

יתרונות: "captain was great."

יתרונות: "We really liked the KLM people, from the check in crew to the flight attendants."

חסרונות: "sardines!"

חסרונות: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."