Good cabin crew, Wi-Fi availability al through my trip.
יתרונות: "Seats ok. Crew is super. Drinks offered"
חסרונות: "Nothing, AF rocks"
חסרונות: "Short and sweet"
חסרונות: "I not get to go my flight, I couldn't get reimbursement"
חסרונות: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
יתרונות: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
חסרונות: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
יתרונות: "The crew was terrific."
חסרונות: "Thé qualité officielle the images"
יתרונות: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
חסרונות: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
חסרונות: "Entertainment worked sporadically"
יתרונות: "Great crews, excellent customer service"
חסרונות: "Really hard to get boarding passes online"
חסרונות: "Excelente aerolínea"
יתרונות: "The cue lines per zone are the most brilliant idea!"
חסרונות: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
חסרונות: "Great experience"
יתרונות: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
חסרונות: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
יתרונות: "Quick and efficient not lying more to say or critique."
חסרונות: "Coffee and a bread roll as a snack??"
חסרונות: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
יתרונות: ". Budget airline with no legroom or extras"
חסרונות: "See above. Nothing specific to like."
חסרונות: "Security services at Manchester airport...too long and not friendly at all"
יתרונות: "nice drink selection on board flights"
חסרונות: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
חסרונות: "Please see comments above about this flight."
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
חסרונות: "Flight cancelled because of weather"
יתרונות: "Fine for a 45-50 minute regional flight."
חסרונות: "Wouldn’t be great for long-haul flights."
חסרונות: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
יתרונות: "Punctual, great food in Premium Economy, friendly crew."
חסרונות: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "Short, lots of leg space"
יתרונות: "Very old plane with very poor screens where images was horrible"
יתרונות: "Not much."
חסרונות: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
יתרונות: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
חסרונות: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
יתרונות: "The flight crew and flights itself were great."
חסרונות: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
יתרונות: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "Other crew members were very polite to us, in particular a younger tall woman."
חסרונות: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
יתרונות: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
יתרונות: "Friendly crew; comfort; punctuation. Fast boarding"
חסרונות: "Simple food - very small amounts. No entertainment."
חסרונות: "Left a little late for no apparent reason."
יתרונות: "Crew was very nice and helpful"
חסרונות: "Old airplane with very low amenities. Plane still had ashtrays"
יתרונות: "Boarding was efficient, the flight was on schedule, crew was nice."
חסרונות: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."
too hot and too tight, no even small cup of water.
חסרונות: "The boarding was very slow and to seat to small for me."
יתרונות: "The was not confortable"
חסרונות: "Having more entertaiment"
יתרונות: "On time"
חסרונות: "Seats and legroom"
חסרונות: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
חסרונות: "Baggage claim was nearly one hour long"
חסרונות: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
חסרונות: "Not even water is offered to people"
יתרונות: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
יתרונות: "Quick and convenient"
חסרונות: "Delays are always an issue"
חסרונות: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
יתרונות: "They changed the flight schedule and i asked them for refund and i did not get my money back"
יתרונות: "Everything was fine"
חסרונות: "No problems"
יתרונות: "Not full flight"
חסרונות: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
יתרונות: "We departed on time It was cheap to check a bag"
יתרונות: "The flight was on time."
חסרונות: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
יתרונות: "All went well with no interference."
חסרונות: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
חסרונות: "Free tea & coffee would be ideal"
חסרונות: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
חסרונות: "Transavia delayed 1:30h the flight."
חסרונות: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
יתרונות: "Everyone was happy trip went great price aircraft clean crew nice!"
יתרונות: "very nice crew"
חסרונות: "no pre-checkin on my return flight"
יתרונות: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
חסרונות: "I liked it all!"
יתרונות: "Cheap ticket"
חסרונות: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
יתרונות: "great crew and exellent service"
יתרונות: "Cheap. Gets you from one stop to the next."
חסרונות: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
יתרונות: "Plane comfort was normal to good."
חסרונות: "Boarding staff at Orly was disgustingly rude."
חסרונות: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
יתרונות: "That I could finally land in Madrid, actually a quick flight!"
חסרונות: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
יתרונות: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
חסרונות: "Nothing not to like."
יתרונות: "Flight was on time"
חסרונות: "Boarding and disembarking were poor"
יתרונות: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
חסרונות: "See above"
יתרונות: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
חסרונות: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."
חסרונות: "Crew were very rude"
יתרונות: "Gets the job done. Quick flight, well managed. Crew members were nice."
חסרונות: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
חסרונות: "I did'' that we have to pay for have water to drink !"
חסרונות: "water is not complimentary"
יתרונות: "Quick boarding comfortable"
חסרונות: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
חסרונות: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
יתרונות: "Staff in the plane and food options"
חסרונות: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."
יתרונות: "EAsy boarding, staff, comfort, cleanliness, everything."
חסרונות: "Everything was good."
יתרונות: "Boarding was quick and efficient"
חסרונות: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"