על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
חסרונות: "Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude."
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "The Turkish Airline crew are treat you as guests not as customers."
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "The service"
חסרונות: "No entertainment. Late boarding."
יתרונות: "I have flown Turkish Air many times since 2010, and used to like the airline. Not so much anymore. I would say their entertainment center and food are pretty good."
חסרונות: "They used to have an affordable Economy Premium option, now all they have are seats made for someone 5’5” 150 pounds. Anyone over 6’ can and will suffer greatly. I’m 6’4” and fly many of their 12 hour flights from LAX to Istanbul and have to sit sideways, until my back aches so bad I have to turn. They also keep their planes unbearably hot, which I have no idea why, making the trip in that cramped seat horrible. Their in between meals snacks consist of cheese sandwiches, and the attendants never come around with drinks or snacks. I also fly Singapore Air and Emirates and their service is subperb!"
יתרונות: "Cost of seat."
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
חסרונות: "The crew on board was aloof, and somewhat rude. I was traveling with my 87 yr old mother and they did little to help, especially when we needed the restroom but they had the aisle blocked for most of the time, serving food. There was no way to get around to access the bathroom and the crew turned us away from the only available bathroom in the front. Really?! Not impressed at all. Also the flt was 30 minutes late making our connection tight. One of the young, gorgeous stewardesses was rude and dismissive of me when I asked about it."
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "The food, seevice, amenities and cleanliness were the best I have seen in economy class."
יתרונות: "Great service"
חסרונות: "No room"
יתרונות: "Free meal and drinkd"
חסרונות: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
חסרונות: "Customer service"
חסרונות: "Nothing beat"
יתרונות: "Will never use kayak again"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
יתרונות: "Good schedules, short wait, nice and helpful personnel, on time, nice plane, bathrooms, good food"
חסרונות: "No air in cabin"
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Short flight-everything fine. Great plane."
חסרונות: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
חסרונות: "Poorly behaved children in the next row and a young lady with horrific body odor."
יתרונות: "I was upgraded to buisnes class :)"
חסרונות: "Every thing was ok"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "good job rushing us to the correct gate"
יתרונות: "friendly crew and superior service"
יתרונות: "Crew did their utmost"
חסרונות: "Customer service said that I was confirmed on my new flight, after the snowstorm in NY caused a cancellation, and that I had a Kosher meal. Neither were true. Had to spend over an hour at the airport to get a seat and almost missed the flight. Something is wrong with the customer service."
יתרונות: "Every thing, the etertainment on the over the Atlantic is exceptional great with many good and new movies. The flight map is very informative. The food very good and the free offer of drinks and sandwiches is great service."
יתרונות: "Add good airline to Atlanta to eu"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Smooth flight"
חסרונות: "flight canceled , i flew diff, airlines"
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "Everything was perfect during the flight."
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
יתרונות: "the boarding was fine, we were on time and the staff was pleasant."
חסרונות: "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."
חסרונות: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
חסרונות: "Bigger seats the new ones are way to narrow"
יתרונות: "Confort and kindness"
חסרונות: "It was too cold"
יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"
חסרונות: "Everything was OK"
יתרונות: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
חסרונות: "Food quality was not so good."
יתרונות: "Pleasant flight"
חסרונות: "We were delayed & missed our connection"
חסרונות: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
יתרונות: "The crew"
חסרונות: "Seat comfort"
יתרונות: "Crew was great and professional."
חסרונות: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
יתרונות: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
יתרונות: "It was all fine"
חסרונות: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
יתרונות: "Nice seats. Only seats with a row of 2, which is what I wanted,"
יתרונות: "Seating is tight. The crew was great !"
חסרונות: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
חסרונות: "Inflight was better than I expected. But needs upgrading air crafts."
יתרונות: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
חסרונות: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
יתרונות: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
חסרונות: "Boarding could be better"
יתרונות: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
יתרונות: "Staff very pleasant"
חסרונות: "Evening snack was not the greatest breakfast was pretty food"
יתרונות: "Restrooms clean, decent food and drink, nice cabin crew."
חסרונות: "No complaints"
יתרונות: "I slept pretty much the whole time"
יתרונות: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
חסרונות: "Can't think of anything."
יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."
יתרונות: "Friendly in-flight personell"
חסרונות: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
חסרונות: "infotainment was down. Lost my luggage the flight was delayed"
חסרונות: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
יתרונות: "Excellent very good"
חסרונות: "Everting so good ex"
יתרונות: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
יתרונות: "Very friendly staff"
יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"
יתרונות: "Cabin crew very pleasant"
חסרונות: "Lost our bags, little sympathy from staff"
יתרונות: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
חסרונות: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
חסרונות: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
חסרונות: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
חסרונות: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
חסרונות: "The bags where damaged from the staff"
יתרונות: "The cabin crew, the flight and communication and the cleanliness of the plane."
חסרונות: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
יתרונות: "Loved this 747! Crew was professional and food was very good."
חסרונות: "We had a long wait (25 minutes) at the gate because we were early."
יתרונות: "Loads of leg room"
חסרונות: "Loved everything"
יתרונות: "Boarding was very efficient."
חסרונות: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
חסרונות: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
יתרונות: "It was very comfortable"
חסרונות: "The crew was great"
חסרונות: "Short and sweet"
יתרונות: "Great and friendly crew"
חסרונות: "In-flight system had some problems and seats seemed a bit uncomfortable"
יתרונות: "Seats are comfortable on Business Class. Service is good"
חסרונות: "Constant delays specially from CDG! Poor cabin service specially on this flight."
יתרונות: "Everything! The service was exceptional!"
חסרונות: "Entertainment worked sporadically"
יתרונות: "The crew was nice and the seat comfortable."
חסרונות: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
חסרונות: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
יתרונות: "Food and wine. Entertainment."
חסרונות: "Sat closer to water closet. Maybe more air freshener in there."
חסרונות: "Too much time spent at boarding. On luggage missing."
יתרונות: "The airplane"
חסרונות: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
יתרונות: "On time, staff was nice."
חסרונות: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
חסרונות: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
יתרונות: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
חסרונות: "Business class seating on the AirBus 318 is very cramped."
חסרונות: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
יתרונות: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
חסרונות: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
יתרונות: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
יתרונות: "I liked the crew, they were professional and tried their best"
חסרונות: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
יתרונות: "Boarding for BUsiness class was fine. Seating was cramped."
חסרונות: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
יתרונות: "Food and service was good and price was acceptable"
חסרונות: "Very long route"
חסרונות: "They were unfreindly and rude."
חסרונות: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
יתרונות: "Speed, professionalism"
חסרונות: "The room between seats is unbearable."
יתרונות: "What’s not to like!"
יתרונות: "Staff was nice"
חסרונות: "MD planes are old and not very comfortable."
חסרונות: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
יתרונות: "Todo muy bien Volvería a viajar con ellos."
יתרונות: "Punctual, not crowded."
חסרונות: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."
יתרונות: "It was on time and the crew was good"
חסרונות: "The food wasnt upto the mark"
יתרונות: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
חסרונות: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
יתרונות: "Crew was welcoming"
חסרונות: "Space between the seats was too small."
יתרונות: "It was on time"
חסרונות: "Food was AWFUL! Better to serve nothing"
יתרונות: "Short, lots of leg space"
חסרונות: "It was delayed"
חסרונות: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
חסרונות: "Clean. Courtesy of staff on plane."
יתרונות: "The food was good."
חסרונות: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
יתרונות: "Cheap aircraft, not even headsets"
חסרונות: "Dirty aircraft, I expect more when I pay a lot"
חסרונות: "Meal choice missing kosher non-gluten combination."
יתרונות: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
חסרונות: "The wi-fi did not work on our flight"
חסרונות: "Wheel chairs for my ill and aged parents was not provided"
יתרונות: "Friendly crew; comfort; punctuation. Fast boarding"
חסרונות: "Simple food - very small amounts. No entertainment."
יתרונות: "Boarding was efficient, the flight was on schedule, crew was nice."
חסרונות: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."
יתרונות: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
חסרונות: "Nothing that I can remember, again I was too tired to stay awake."
יתרונות: "Food was good, service was good, we also got little tube filled with French candies!"
יתרונות: "Quick boarding"
חסרונות: "The plane was very cramped. Small seats and my backpack could not even fit under the seat."