I would love to travel with Emirates in future
I flew business class for the first time. The flight crew was attentive. The seats were extremely comfortable. A wonderful experience!
Better quality control of food - one of the baby tomatoes served in salad had a hole made by an insect. Showed it to staff and they offered a replacement. But they need to make sure it doesn't happen again with other passengers.
The open bar, crew, food menu and clean cabin.
יתרונות: "Good selection of movies. Lights changing color on ceiling through the flight"
חסרונות: "Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!"
יתרונות: "Some of the crew were friendly, certainly not all of them."
חסרונות: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."
יתרונות: "Crew was very calm, courtesy, and cheerful."
חסרונות: "Luggage claim in chennai"
יתרונות: "flight was very empty, so crew very accommodating. boarding simple with so few"
יתרונות: "More comfortable seats More choice with food"
יתרונות: "The ecperience"
חסרונות: "Food was poor"
יתרונות: "Food, staff, flight"
חסרונות: "Cabin luggage limit, too long layover"
יתרונות: "Valuable reminders ! Updates regarding flights was superb."
חסרונות: "Nothing to say."
יתרונות: "The crew was both friendly and attentive. I was satisfied with their interest."
חסרונות: "I found the boarding experience in Dubai to be quite tedious. We were shuffled around here and there and getting on the plane itself was tough."
חסרונות: "WiFi never worked"
יתרונות: "Very helpful and arranged for me to move next to a friend (we had booked separately )"
יתרונות: "Good service"
חסרונות: "Old plane"
יתרונות: "A bit of delay, high traffic. New MCT airport is much better than before."
יתרונות: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
חסרונות: "Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
יתרונות: "Lovely flight crew and great film selection"
חסרונות: "Would have liked more healthy food options d"
יתרונות: "Service and food"
חסרונות: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
חסרונות: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."
יתרונות: "The food was very good and there were a lot of choices for entertainment. All of the crew were friendly."
יתרונות: "Just superb. Even got a meal on a 40 minute flight!"
חסרונות: "Long bus ride to the aircraft - thought we were driving to Muscat!"
חסרונות: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
יתרונות: "I've flown on Emirates multiple times now and I have had a great experience each time"
יתרונות: "I liked most of the food service. Not breakfast."
חסרונות: "Cramped seating on 1st flight. High business class fares."
יתרונות: "More legroom in economy class for the 10 hour flight between Newark and Athens."
יתרונות: "Fast checkin with Online Checkin. Only had to go to baggage dropoff. Nice onboard service. Like the choice of good entertainment for such short flight. Several options to watch."
חסרונות: "Flight had some delay. One person on-ground very rude and totally out of line in the way to treat customers. Under no circumstance any airline employee should lecture a passenger about time schedules and such. I had read the rules online and was aware of the timings required if checking in online. I was surprised being accustomed to good service from this airline."
חסרונות: "Late take off"
יתרונות: "I appreciate that staff disrupts passengers as least as possible, and is generally helpful."
חסרונות: "Food was better on the way to Dubai/Kochi but definitely not bad."
יתרונות: "Mostly everything"
חסרונות: "The chair and the food"
יתרונות: "enough leg room"
חסרונות: "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"
יתרונות: "777 are pretty good"
חסרונות: "Screen was broken for the whole flight , after repeated calls to the flight attendants nothing was done"
חסרונות: "Too long layover"
יתרונות: "flight attendants, food, nighttime lights, seats, movies"
חסרונות: "when the PA announcements came over the loud speaker, when i was listening to a movie, was extremely loud"
חסרונות: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."
יתרונות: "Pleased with everything."
חסרונות: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."
יתרונות: "Everything.Comfortable seats very friendly and accommodating staff.Prompt limo service to and from airport.No hassels"
חסרונות: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."
חסרונות: "Crew is not responding properly"
יתרונות: "The crew was both plentiful and friendly, both on the ground and in the air. The entertainment choices were outstanding - the best I've ever seen, including first class on other airlines. The food was excellent."
חסרונות: "Nothing. Great service, great food, great airline."
יתרונות: "Overall everything was good."
חסרונות: "Poor check in services in Nairobi. I waited for 1 hour and half to get my boarding pass."
חסרונות: "Had a tough time to get a replacement ticket."
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
חסרונות: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
חסרונות: "The air conditioner on the plane was not working making the flight uncomfortably hot the entire flight."
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
חסרונות: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
יתרונות: "Great service"
חסרונות: "No room"
חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
חסרונות: "Nothing beat"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "the price"
חסרונות: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
חסרונות: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
יתרונות: "friendly crew and superior service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "Food and entertainment are great"
חסרונות: "The airplane is not as good as you would expect from the best airline in europe"
חסרונות: "No vegan good woithout order"
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "Security going from venice to Istanbul then israel could have been better"
יתרונות: "Food crew movie selection"
חסרונות: "Both flights were late and I missed my connection"
יתרונות: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."
יתרונות: "Great chairs"
חסרונות: "Great flight company"
יתרונות: "Nice crew"
חסרונות: "The waiting time in the cold area just in front of the door of the plane."
יתרונות: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
חסרונות: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."
יתרונות: "Crew was great!"
חסרונות: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
יתרונות: "better and more food"
חסרונות: "emirates saves up on food and snacks, etihad is much better in that sense"
יתרונות: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
חסרונות: "Nothing I can say.It meets my satisfaction."
יתרונות: "Airport pass"
חסרונות: "Bo Entertainment at all. Seats are inconvenient. Food is horrible. Tea or coffee is charging separately. Therefore everybody brings food to the plane and eating different food. The whole plane smells like you are in the kitchen. Newer will use this flight."
חסרונות: "The crew are extremely rude"
חסרונות: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
חסרונות: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
יתרונות: "There was nothing to like in this flight. Terrible experience!!!"
חסרונות: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
יתרונות: "L Are departure but timely arrival."
חסרונות: "Food is not great"
חסרונות: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."
יתרונות: "Was given a vegan sandwich, told crew member I didn't want it, wasn't offered another type."
חסרונות: "Cramped, after paying for onboard wifi they didn't start it until in the air, and shut it off before landing.. it took time to taxi, and get off the plane and I couldn't make calls or contact ppl. TV monitor didn't work"
חסרונות: "Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep."
חסרונות: "That they moved seats from row 11 to 28 without consulting us"
חסרונות: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."
יתרונות: "Quick service"
חסרונות: "Small plane, uncomfortable seats, bad food"
יתרונות: "I liked the seats which were good"
חסרונות: "The thing which was not good was food, no pillows and flight was not on time."
חסרונות: "Didn't make it to my destination yet"
חסרונות: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
יתרונות: "Everything was great"
חסרונות: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
חסרונות: "I didnt arrive to manila yet my flight canceled today two time im still in dubai this is not acceptble poorr flight"
חסרונות: "Screen not working. 7F"
חסרונות: "the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed"
יתרונות: "The time when we reach Baku good time to check in hotel"
חסרונות: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
יתרונות: "I didn't find anything to like"
חסרונות: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
יתרונות: "It was a short quick flight."
חסרונות: "It took a long time to check in and they lost my son's luggage."
חסרונות: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
יתרונות: "though we were delayed and had to change the flight r luggage arrived with us"
חסרונות: "we were trapped on board without ac while still on airport ground without any announcement what was going on after about 45 min. they announced that the ac was not working and they r trying to fix it; still doors locked afterwords they announced that we will be taking another plane 2 hours which made the total delay around 3 hours"
חסרונות: "The tv didn’t work and the seats were not comfortable at all."
חסרונות: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
יתרונות: "The overall was ok"
חסרונות: "The return flight was expensive with no luggage allowance. We pay lots of many for one 18 KG. I don't know why 3 tickets not get allowance for at least 21 KG! is that will make the flight go down?!"
יתרונות: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
חסרונות: "لا شي"
יתרונות: "offers transit areas"
חסרונות: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
חסרונות: "They didn't even offer water. Worst hospitality. Ground staff have knowledge of anything. Worst experiance with Fly Dubai. Never recommend anybody."
חסרונות: "The best service"
יתרונות: "On Time Arrival although we experienced a late departure"
חסרונות: "Passive agressive crew Entertainment system did not work and the screens do not turn off which made sleep impossible and the glare was a great discomfort when the lights dimmed."
יתרונות: "see above"
חסרונות: "see above"
יתרונות: "Accuracy and courtesy"
יתרונות: "I suppose the price."
חסרונות: "Absolutely nothing was provided. For a 5 hour flight everything cost, including the water ($2). I bought a terrible, nearly inedible, sandwich for $6. No entertainment. No food or drink unless you paid. And the exit row seats went empty the entire flight because, unlike most other airlines, they didn't fill them when no one paid the extra $100 to buy the increased leg room, they wouldn't let anyone move there. Noting pleasant about the experience. And it was esp. galling after flying 12 hours on Emirates, which was fantastic in every way!"
יתרונות: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
חסרונות: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
יתרונות: "Nothing at all. I've rated the food as OK, but I didn't buy anything."
חסרונות: "The delay. The cramped, uncomfortable seats. The lack of communication re delay from staff. The disorganised boarding at KTM."
יתרונות: "The only thing I liked about this airline was the flight they had available the day I needed it, and the price was reasonable. But the flight was oversold, so I wasnt able to take it anyways."
חסרונות: "Fly Dubai check in at Dubai Airport is run by non-employees. My wife and I waited 1.5 hours in line. The staff helps other customers who are late for their flight cut in front of the line, and therefore make everyone else late for their flight. We finally arrive to the front and are told our flight has been oversold, and that it is full. We asked to be put on another flight and they said the next ones leave tomorrow. We were told we had to go wait in another line to arrange a flight or refund. We waited in that line for almost 1 hour, and the employee gave us an email address written on a post it note, and said if we wanted a refund to email them. Just an awful airline. Some other passengers wanted the flight the next day and Fly Dubai offered them a hotel for the night but said the hotel is full. The airline has an awful check in system, awful customer service, and has yet to offer us a refund, or even reply to the email we sent them six days ago. Regardless of their ticket price I will never fly with this airline ever again."
יתרונות: "This flight though it does not have the reclining/bed seats was such a relief after the previous Emirates flight. The crew were so incredibly nice and helpful."
חסרונות: "No reclining/sleeper seats in business class."
חסרונות: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."