Food was cater to one nationality staff did what they could but could not help family with controlling there kids dreaming on flight was the worst time on Emirates flight in 15 years dont know if will fly again with this airlines
my flight was pretty good specially food
יתרונות: "The entertainment was great and the crew was very friendly and helpful"
חסרונות: "The ability to access bathrooms after turbulence has ended"
חסרונות: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."
יתרונות: "Service was good. Staff was efficient."
חסרונות: "Cabin was overly warm. Sweatie hot."
יתרונות: "Good meals, comfortable seat with fantastic entertainment options."
חסרונות: "Scrambled eggs breakfast was more like a mousse and had no texture"
יתרונות: "The crew were nice and boarding was smooth"
חסרונות: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."
יתרונות: "Crew was great."
חסרונות: "On such a long flight from Dubai to Boston, the seats in coach were criminal! Way to narrow, not enough distance to seat in front of you, seats do NOT recline enough to be able to relax & get needed rest, no footrest & way overcrowded. Although the price was good, we truly suffered on this trip."
יתרונות: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
חסרונות: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
חסרונות: "Emirates could do better!"
יתרונות: "Plenty of leg room and the crew were very helpful and attentive."
חסרונות: "None which I can recommend."
יתרונות: "The flight was very comfortable"
חסרונות: "Operating remote control wasn’t working well ! It was frustrating !!"
יתרונות: "For a 15 hour flight the crew made it comfortable"
חסרונות: "The restrooms were non functional by the end of the flight"
יתרונות: "Great crew and comfortable seats"
יתרונות: "The in flight crew was friendly and helpful."
חסרונות: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."
חסרונות: "Upgraded to "promotional" offer for business class. It was not the full experience. No lounge access etc. Though the flight part of it was great!."
יתרונות: "The crew was very accommodating , especially important because I was traveling with children"
יתרונות: "Good as usual"
חסרונות: "Nothing I can think of"
יתרונות: "Comfortable, great food"
יתרונות: "Food was good when we got it."
חסרונות: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
חסרונות: "Everything was excellent"
יתרונות: "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
חסרונות: "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."
חסרונות: "Food Poisoning"
חסרונות: "Cramped seating ; touch screen misaligned makes it near impossible to select entertainment;"
יתרונות: "Nothing much."
חסרונות: "There was no hotel reservation and I have to pay out of pocket. Why? I need a refund. You guys are responsible for that."
יתרונות: "On time"
יתרונות: "enjoyes my trip"
יתרונות: "Great selection of entertainment."
חסרונות: "I closed my eyes for one minute and missed the midflight pizza snack. I was very disappointed because i could smell it, could see people being served, was hungry, and no one came by to offer anything."
יתרונות: "I like the flight route"
חסרונות: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
יתרונות: "Rude flight attendants and REALLY BAD FOOD."
חסרונות: "Not many old Bollywood movies to select from..."
יתרונות: "The entertainment options were great! And, they have free wine with meals."
חסרונות: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."
חסרונות: "I had opted for wheelchair assistance and the same was not provided in New York airport. She was left on a taxi alone to get to next terminal. As she was traveling alone and has problems on her legs , she got nervous and this travel was a stress full one."
יתרונות: "On our onward flight from Orlando to Dubai, the crew made sure the flight was always clean (specially the toilets - they really cleaned them up every 30 mins) Not so much on the same flight returning from Dubai to Orlando - toilets get wet and messy after about 5 hours and were never cleaned after."
חסרונות: "Overall, food and service were ok. I really didn't think Emirates did anything different in Econony class compared to other airlines (Air India)"
יתרונות: "So great to still fly with some comfort in this day and age, especially with the awful experience flying American carriers. Great crew, very friendly."
יתרונות: "Entertainment was good"
חסרונות: "The seats were terrible and not enough cushioning"
יתרונות: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."
חסרונות: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."
יתרונות: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"
יתרונות: "Everything they have offered."
חסרונות: "I would prefer to have slightly wider seats in economy for such a long flight they are a little cramped"
חסרונות: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"
יתרונות: "The staff was very attentive and helpful."
חסרונות: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
יתרונות: "Boarding went smooth. Amazingly courteous staff. Great attention all during the flight. Great entertainment options with all kinds of information availability."
חסרונות: "Customs forms into NY were unnecessary. Everything else that I can think of was out of Emirate's control."
יתרונות: "lovely crew"
חסרונות: "no complaints"
יתרונות: "As always crew was great."
חסרונות: "Disembarking took to long waiting on business class to clear their area. Bottom seat cushions are to hard and flat had to put my cushion down to sit on."
חסרונות: "Sitting for 16 hours. Airlines should provide some seating option where you can stretch your legs in a horizontal position"
על אף שהגעתי בזמן לא העלו אותי על הטיסה
הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
יתרונות: "The service was great, crew was sweet and accommodating, food was good"
חסרונות: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"
חסרונות: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
יתרונות: "All was great."
חסרונות: "The airline has so many people from far away places waiting too long for their next connections"
יתרונות: "Crew was good but could be better...timeing was very good."
חסרונות: "Food, entertainment"
יתרונות: "It was a true Turkish Airlines experience! Awesome as always!"
יתרונות: "Cost of seat."
חסרונות: "Nothing! It’s no comfortable at all!"
יתרונות: "Boarding couldn’t be easier. The crew is very attentive and nice!"
יתרונות: "Unlimited booze. Tons of movies. Classy airline"
חסרונות: "customer service needs upgrading"
יתרונות: "I liked the new airplane and the comfortable seats."
חסרונות: "The Turkish Airlines crew, on-board staff at Tel Aviv made no attempt to help get my wheelchair-bound husband on the plane in a respectful manner. We received confirmation that the wheelchair will be at the gate in Istanbul - but it was sent through to Houston, leaving my husband without a wheelchair during our layover in Istanbul."
חסרונות: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
יתרונות: "The flight went well with no complaints."
חסרונות: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
יתרונות: "Great service"
חסרונות: "No room"
חסרונות: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."
חסרונות: "Nothing beat"
יתרונות: "great entertainment, pretty comfortable, good service"
חסרונות: "a little bit of a delay"
יתרונות: "the price"
חסרונות: "everything planes were gross and not cleaned in between flights stewardesses were rude and unhelpful food gross passengers were treated like cattle most of the announcements were not even made in english"
יתרונות: "Superb entertainment system"
חסרונות: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
חסרונות: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
יתרונות: "Entertainment and food was good."
חסרונות: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
יתרונות: "I have been travelling on the Turkish airline since years and it is definitely the best"
יתרונות: "Excellent customer service"
יתרונות: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
חסרונות: "שום דבר"
יתרונות: "Turkish Airlines has an excellent entertainment system"
חסרונות: "They used to have more legroom"
יתרונות: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
חסרונות: "See literally everything above"
יתרונות: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
חסרונות: "Seats a bit narrow"
יתרונות: "The service was good"
חסרונות: "Didn't like the airplane. Bit old. Too long till boarding."
יתרונות: "Overall an excellent airline. Young fleet of planes. Curious service and crew. Excellent selection of enertainment"
חסרונות: "Seat pitch is 31", too small for 6'4" male. Food during this trip and the inbound flights was nom-edible"
יתרונות: "friendly crew and superior service"
יתרונות: "The food is amazing, the crew is very attentive"
חסרונות: "The seats can use work. Very uncomfortable"
יתרונות: "Once on the plane everything was fine."
חסרונות: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
יתרונות: "Great entertainment and food."
חסרונות: "Boarding was very long."
יתרונות: "Good service"
חסרונות: "They need better movies and music"
יתרונות: "Food was good. Flight was fast. On time."
חסרונות: "There was no entertainment on the first flight at all. Seats are very cramped"
יתרונות: "Pleasant crew, great quality service, good food."
חסרונות: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
יתרונות: "Food and entertainment are great"
חסרונות: "The airplane is not as good as you would expect from the best airline in europe"
חסרונות: "No vegan good woithout order"
יתרונות: "It was a quick 2-hour flight with a delicious meal."
חסרונות: "I sat in the only seat that didn't have a working personal entertainment system."
יתרונות: "Crew was very nice"
יתרונות: "everything was good and don rhith"
יתרונות: "I didn't eat the food because I have dietary restrictions but it looked decent."
חסרונות: "Security going from venice to Istanbul then israel could have been better"
יתרונות: "Food crew movie selection"
חסרונות: "Both flights were late and I missed my connection"
יתרונות: "Food is fresh and tasty. Safe landings and overall flight experience is very pleasing."
יתרונות: "Great chairs"
חסרונות: "Great flight company"
יתרונות: "Friendly crew, easy boarding process. Lunch o.k. but nothing special."
חסרונות: "My husband is 5'11' tall and was extremely uncomfortable because his knees were right up against the seat in front of him. The man on the other side of me was also very uncomfortable because of the same reason. I am only 4'11" and so I didn't have a problem. I would have rated this trip excellent except for the uncomfortable seating. I know this is done to cram in as many seats as possible into the plane, and thus sell more tickets, but from a passenger's perspective, this is a terrible practice."
שירות מאוד טוב מטוסים חדישים נקיים מרווחים
חסרונות: "Seats were a little dirty especially for the COVID-19 going around."
יתרונות: "Boarding process need to be improved. Seat assignment is horrible"
יתרונות: "Comfortable seats, nice staff, clean facilities"
יתרונות: "Nice helpful crew, plane was clean, arrived ahead of schedule"
חסרונות: "Nothing much"
חסרונות: "WiFi didn’t work at all."
יתרונות: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
יתרונות: "Boarding and crew were professional and courteous."
חסרונות: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
יתרונות: "Seat was great, complimentary snacks and alcoholic beverage"
חסרונות: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
יתרונות: "Arrived on time"
יתרונות: "Great food and service in first class"
חסרונות: "Water waiting on table on arrival"
יתרונות: "Full flight, nightmare. No comfort at all. Never again."
חסרונות: "Comfort on board."
יתרונות: "The food and the treatment"
יתרונות: "I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful"
חסרונות: "Would like more food available-not for purchase but with what comes with your flight"
חסרונות: "No drinks or snacks"
יתרונות: "The seat back screens."
חסרונות: "Completely full flight. Rough landing."
יתרונות: "I loved flying delta comfort. I’m going to do it more often."
חסרונות: "A 7+ hour delay!"
יתרונות: "Smooth. Fast boarding"
יתרונות: "Everyone is working the gate and on the plane were amazing!"
יתרונות: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
יתרונות: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
חסרונות: "Both Virgin plans needed a deep cleaning."
יתרונות: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
חסרונות: "No Gluten free option"
יתרונות: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
יתרונות: "Big bathrooms, friendly staff, free eyemaks"
חסרונות: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
חסרונות: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
יתרונות: "Every thing good"
יתרונות: "The in flight movie and fast boarding"
חסרונות: "Couldn't get a receipt for baggage fee"
יתרונות: "Excellent crew"
חסרונות: "Entertainment system did not function at all during the flight"
יתרונות: "The boarding was easy, crew was super and the travel was awesome."
יתרונות: "I like that Delta is efficient and the service is consistent. I pick Delta because I know what I’m going to get . I like that I can choose the entertainment I want and that everything is at my fingertips including flight info, food and beverage options, etc. it’s relatively comfortable but it’s not near the level of Virgin America or JetBlue."
חסרונות: "I’m not sure if it is due to LAX construction but it is chaotic at the airport. It is super confusing where you need to go, drop bags, etc. the weird part is Check in was in terminal 3 and gate at terminal 2. That is a long walk back and forth. There is probably a more efficient way of doing this. Besides that, they need to do a better job communicating that seats are changing and not Reggy before boarding. Though I can understand it can get crazy because people will panic but it’s not great heading up to enter in not knowing if you are sitting in window when you picked it for a reason. Otherwise, everything went smoothly."
יתרונות: "Crew was very nice. Flight was smooth. Boarding process was good. On time."
חסרונות: "Plane was old. Not that comfortable. No entertainment on flight. Unable to connect to wifi. Snack options were not that good."
חסרונות: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
חסרונות: "I paid for an upgraded seat and it was still very cramped"
חסרונות: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
יתרונות: "Delta is always running behind."
יתרונות: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
יתרונות: "Enjoy able"
חסרונות: "My bag was damaged when I arrived at Orlando."
יתרונות: "Short comfortable flight.. good entertainment to choose from."
חסרונות: "Everything was good with this flight.."
יתרונות: "Crew was nice"
חסרונות: "Always a delay with Delta"
יתרונות: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
חסרונות: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
יתרונות: "Friendly staff"
חסרונות: "Confusing and chaotic boarding procedure"
Both flights Mumbai to Frankurt and Frankfurt to Orlando Crew did not check person sitting to me not wearing their masks, masks hung around the neck and not on the nose and mouth! It was uncomfortable for me too even sit there as they chatted the whole time with the Crew and even tried to make conversation with me without mask! I thought Crew was responsible to check people! I ordered special veg meal, it was awful in taste, since I had just travelled same flights to India and was now returning exact same food, I requested if I could exchange for extra meal I was refused I landed up not eating anything! Crew had no courtesy to arrange anything for me in Business class, terrible while another couple siting there who refused to eat from menu food was arranged for them! I was so very disappointed, what's the point traveling Business when they kept me hungry! No masks on people, no food options, I was on 3 flights back to back slept most of time when I woke up they did not even care to offer drinks forget food...all this in Business class on Dec 9th.
חסרונות: "Drops coming down from the Air condition system"
חסרונות: "Depart on time"
יתרונות: "Crew was great"
חסרונות: "Didn't have the vegetarian meal I ordered"
יתרונות: "Really friendly crew"
חסרונות: "No entertainment, worst food I've ever had at an airline"
חסרונות: "My sun glasses were stolen out of my luggage !!"
חסרונות: "the seats and service as a whole"
יתרונות: "Crew and food."
חסרונות: "Entertainment was ok."
חסרונות: "I missed the flight to Manchester due to delay in the flight to Munich"
יתרונות: "Pleasant crew"
חסרונות: "No complaints"
יתרונות: "Friendly staff.. Good food and as we had emergency exit seats there was plenty of leg room. Unfortunately no entertainment was offered on this flight."
חסרונות: "No entertainment. Plane was cold."
יתרונות: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
חסרונות: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."
חסרונות: "I couldn’t eat the food"
יתרונות: "Everything except boarding"
חסרונות: "Boarding process was incredibly disorganized"
חסרונות: "It didn't happen"
יתרונות: "On time, easy boarding, nice crew"
חסרונות: "Seats were hard as rocks, I was squirming within the first hour. No entertainment."
יתרונות: "The service. Smooth flight."
יתרונות: "Crew and entertainment options"
חסרונות: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."
יתרונות: "Getting a text alert so I didn't waste my time going to the airport"
חסרונות: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."
חסרונות: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."
יתרונות: "crew is nice"
חסרונות: "breakfast was pretty lame !"
חסרונות: "Where is my bag"
יתרונות: "Very good care ofrom the staf Not cold"
חסרונות: "The breakfest was terible. Not tacty a t all. No entertainment. We took 2 difernt meals and both bad"
חסרונות: "Terrible boarding. Finally we were almost 1 hour delay in departure"
חסרונות: "Bought these tickets almost a year in advance. Never given the option to select seats. Both my husband and I were stuck in the middle seats or not together on each leg of our flight. Food was horrible on every leg. Husbands tv did not work. I am petite and seats too small even for me. never again will o give this airline my money."
יתרונות: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."
יתרונות: "Accurate. Friendly."
חסרונות: "My suitcase weal broke during the flight!!"
יתרונות: "A lot of drinks"
חסרונות: "One hour in late"
חסרונות: "2 hours delay. Bad food"
חסרונות: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"
יתרונות: "Nice crew"
חסרונות: "Delay for 45 minutes; unfortunately, it's becoming a trend at Lufthansa"
יתרונות: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
יתרונות: "Friendly. And efficirnt crew"
חסרונות: "I didn't got the seats i asked for in the check in."
חסרונות: "Little food"
חסרונות: "The flight was delayed 1.5 hrs and then completely canceled. They never gave us a reason as to why it as canceled and when they canceled it, they directed the entire group of the people on the plane to 4 different gates before getting a gate agent to tell us that we had to leave the gate and go back to the ticket counter and start over again. The security in Israel is very intense, so this was a big hassle. Then they only had 3-4 gate agents to rebook all 300+ people on the flight so we waited in like for 3 hours."
יתרונות: "on time great food extra legroom seat"
חסרונות: "movies sucked"
חסרונות: "The seats were too hard. I have never felt that way on any other flights."
יתרונות: "Everything about the service staff the plane amazing"
חסרונות: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"
יתרונות: "Crew service"
חסרונות: "No entertainment on board"
חסרונות: "seats are way too close to each other."
חסרונות: "I didn't like that I bought a bottle of perfume and they let me take it from Israel to Germany without a problem, and as soon as I got to Germany they trashed it saying that it should've been in a sealed bag, so 80$ went to trash or God knows where,,"
חסרונות: "It was late, we had connection to Berlin and we were in a hurry And forgot things on the plain. They didn't make arrangements to help us be on time for our connection. We had to run. My name is Dan Chevion. Can we get back the items we forgot on the plain?"
יתרונות: "good seats."
חסרונות: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."
חסרונות: "They allow you to pull out your own laptop and access their wifi and entertainment content but provide no outlets to charge your device to do so"
יתרונות: "The flight was on time, staff attentive and made frequent rounds. The food was good and entertainment with a fair selection of options."
חסרונות: "Unfortunately, the day of my travel Lufthansa had a ongoing strike at the Frankfurt airport. The Lufthansa terminal was closed, luckily I was one of the few to get the bus shuttle. Once I arrived at the correct terminal the check in process and boarding was a pleasure, much friendly and competent staff to assist"
חסרונות: "No entertainment"
Delay and change of terminal last minute
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
I love KLM, its very spacious and clean and the landing is always very soft. Great Airline!
יתרונות: "Yes, Very good"
יתרונות: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
חסרונות: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
יתרונות: "The crew was very kind"
חסרונות: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
יתרונות: "Nice crew, good food."
חסרונות: "Both bathroom were not working in business class area."
חסרונות: "When its rain we shouldn’t walk to the air plain"
יתרונות: "Flight was on time."
חסרונות: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
יתרונות: "Almost everything, especially the crew."
חסרונות: "Don’t feel like anything should be better to be honest"
חסרונות: "The KLM crew are always great serving and treating you. Well above many other airlines."
יתרונות: "Crew was great and helpful despite oversight in my special meal."
חסרונות: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
יתרונות: "Crew was nice and pleasant"
חסרונות: "Flight very late"
יתרונות: "Everything was good except for the entertainment consul for one of our seats."
חסרונות: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
חסרונות: "not really"
יתרונות: "Crew was good"
חסרונות: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
יתרונות: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
חסרונות: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
יתרונות: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
חסרונות: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
יתרונות: "punctuality of boarding and flight time"
חסרונות: "attitude of crew in business class: no sense of true hospitality"
יתרונות: "Easy to board and easy flight."
יתרונות: "Professional crew. Good boarding."
חסרונות: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
יתרונות: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
יתרונות: "Food was excellent, frequent and filling"
חסרונות: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
יתרונות: "Good services!"
יתרונות: "The leg room, was surprisingly roomy"
חסרונות: "The food and that there was no entertainment."
חסרונות: "We did not get two of baggage at the destination."
יתרונות: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
יתרונות: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
חסרונות: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
יתרונות: "Good Experience"
חסרונות: "Nothing much"
יתרונות: "Excellent very good"
חסרונות: "Everting so good ex"
יתרונות: "Premium economy service was good."
חסרונות: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
יתרונות: "Lovely staff, good food, great movies."
יתרונות: "The flight crew was nice. Plane departed/arrived on time."
חסרונות: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""
יתרונות: "Very friendly staff"
יתרונות: "Comfortable seats. Warm plane with happy staff."
חסרונות: "Maybe a second sandwich option for food, not everyone likes cheese."
יתרונות: "Airlines issue"
חסרונות: "Profiling certain customers"
יתרונות: "Service impeccable!"
חסרונות: "They have one line of executive class after the kitchen and toilet, is very noisy."
יתרונות: "The supplied pack of toothpaste/toothbrush"
יתרונות: "Short-hop flight, fit for purpose."
יתרונות: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
יתרונות: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
חסרונות: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
יתרונות: "Great crew service. Among the best ever."
חסרונות: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
יתרונות: "That we didn't crash"
חסרונות: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
יתרונות: "The staff was fast and curteous."
חסרונות: "There is not anything to complain about besides the usual discomfort of travel."
חסרונות: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"
יתרונות: "Service was good"