הבידוק בעליה למטוס מסורבל.עומדים הרבה זמן בתור אחד על השני. יש מלא מקום בשדה למה לא לעשות את זה בשטח רחב יותר, מסודר יותר ושיהיה נח לאנשים. הצוות לא מקפיד להגיד לאנשים לשים מסיכות.
The flight was cancelled and we were transferred to American Airlines We had to book another night which was not easy because of the weekend, We had to pay car rental for another day, I lost a day at work and all these troubles were very stressful. I would like to know how to receive proper compensation for the economic loss and the mental harm. Thanks, Dr Daphna Markman Zinemanas
אחד מהצוות היה מאוד מאוד חמוץ וחד ודוגרי מדבר בטון עצבני לא מתייחס לבקשות ממש מגעיל
We are very disappointed and angry. We purchased tickets, we purchased preferred seats, we purchased a fast track service at the Abu Dhabi airport... all this to find out that because of your overbooking we were taken off the flight and sent to Turkish Airlines. This is not how a serious company treat passengers who paid the best of their money, including special payments that cost a lot of money. We are now expecting the return of all the money we paid as extras, the preferred seats and the express route service and serious compensation for the enormous heartache caused to us, including a major delay in arriving in Seoul, a delay that causes us to lose a trip we purchased in Korea. Waiting for a quick reply from you.